HP 540 - Manuals - manualsarea.com

Page 2 - Front View; Front View of the HP DeskJet 540 printer

Front View Front View of the HP DeskJet 540 printer 2184001B Resume Button IN Tray Single Envelope Slot Output Tray Assembly Paper Width Adjuster Print Cartridge Cradle Power Button Card Guide Access Door Paper Length Adjuster

Page 3 - Rear View; Rear View of the HP DeskJet 540 Printer

Rear View Rear View of the HP DeskJet 540 Printer 2162951 Power Module Socket Interface Port

Page 4 - Ordering Printer Options; P r i n t e r

Ordering Printer Options The HP DeskJet 540 printer is the same for all countries. The powermodule and the set of user’s documentation however, vary for the region’sneeds. P r i n t e r 1 and Power Module Numbers Region or Country Printer Option Number Power Module Number 2 Arabic C2162A ARG 9100-51...

Page 6 - User’s Documentation, Software and Language of Kits

User’s Documentation, Software and Language of Kits 1 R e g i o no rC o u n t r y U s e r D o c u m e n t a t i o n K i t P r i n t e r S o f t w a r e K i t Language of D o c u m e n t a t i o n a n d P r i n t e r S o f t w a r e Lithuania C2162-60201 C2162-60235 English Middle East-Arabic C2162-6...

Page 7 - Items Included; Items Included with the HP DeskJet 540 Printer

Items Included Items Included with the HP DeskJet 540 Printer 2184046 1 . See Ordering Printer Options for printer ordering information. 2 . Refer to Power Modules for power module information. 3 . See Ordering Printer Options for user documentation part numbers. 4 . See Ordering Printer Options for...

Page 8 - Software Included with the HP DeskJet 540 Printer; N o t e

Software Included with the HP DeskJet 540 Printer D e s c r i p t i o n P u r p o s e Printer Driver for MicrosoftWindows Hewlett-Packard’s printer driver for MS Windows 3.1. HP DeskJet Status Monitor Monitoring the printer status when using MS Windows 3.1. TrueType Fonts Scalable Fonts for greater ...

Page 9 - Fonts Included; Available Internal Fonts (Portrait and Landscape Modes); All fonts listed are available in portrait and landscape modes.; TrueType Fonts Included; Symbol Sets

Fonts Included The HP DeskJet 540 printer is shipped with the following internal fonts: Available Internal Fonts (Portrait and Landscape Modes) I n t e r n a l F o n t Available Point Sizes( C h a r a c t e r H e i g h t ) A v a i l a b l e P i t c h e s( H o r i z o n t a l S p a c i n g ) Courier ...

Page 10 - Additional Fonts in Region Specific Printers; Identifying Printers with Flash Memory

Additional Fonts in Region Specific Printers Some HP DeskJet 540 printers contain flash memory. Flash memoryprovides the capability to install fonts and symbol sets for specific regions.The following figure shows how to identify printers with flash memory byobserving the serial number label on the b...

Page 11 - Flash Fonts Information; Fonts and Symbol Sets for Flash Codes; Flash Fonts and Symbol Sets

Flash Fonts Information Fonts and Symbol Sets for Flash Codes Flash Codes Name of Font and Symbol Set C o u n t r y / R e g i o n Printer Model ARB Arabic Saudi Arabia C2162A ARG ARB Arabic Middle East/Arabic C2162A ARU ARB Arabic N. Africa, Jordan, Lebanon C2162A ARW CYR Cyrillic Russia C2162A ACB ...

Page 14 - Part Numbers

Part Numbers Part Numbers I t e m Part Number D e s c r i p t i o n Print Cartridges 1 51625A Color Inkjet Print Cartridge(Cyan, Magenta, and Yellow Inks) 51626A High-Capacity Inkjet Print Cartridge (Black Ink) HP Premium Transparency Film C3834A US Letter Size, 50 sheets C3828A US Letter Size, 20 s...

Page 15 - Color Kit Information; Color Kit

Color Kit Information Color Kit 2162615 The optional Color Kit which includes a color print cartridge and a printcartridge storage container, provides color output printing capability froman HP DeskJet 540 printer. The printer comes from the factory as colorcapable, it does not require any modificat...

Page 16 - User Replaceable Components; User Replaceable Components

User Replaceable Components User Replaceable Components 2162904 Access Door Paper Tray Base Foot User Replaceable Components Part Number D e s c r i p t i o n C2162-60097 Access Door Assembly C2162-60098 Base Foot Assembly (4 ea.) C2164-67807 Paper Tray Assembly C2171-67801 Absorber

Page 17 - Host/System Requirements; MS DOS 3.3 or Greater; Configuring the Printer

Host/System Requirements MS DOS 3.3 or Greater MS Windows 3.1 2 MB of RAM 10 MB of Free Hard Disk Space EGA Monitor or Greater Configuring the Printer The HP DeskJet 540 printer does not have any DIP switches. All printerconfiguration is accomplished using the printer driver for MS Windows orthe HP ...

Page 18 - Installing the Printer Software; Installing Printer Software; N o t e s; Increasing system RAM may improve printing performance.

Installing the Printer Software Installing Printer Software C a t e g o r y Task or Information Minimum Requirements Microsoft Windows 3.1Microsoft DOS, Version 3.3 through 6.xIntel 286™ or better processorAt Least 2 MB or Memory (RAM)At Least 10 MB of free Hard Disk SpaceEGA or Better Monitor Insta...

Page 19 - Interface Specifications; Interface 1284 Compatibility, Nibble, ECP

Interface Specifications Interface 1284 Compatibility, Nibble, ECP Buffer Size 32K N o t e For a complete description of your printer’s interface, see“Printer Interface Information.”

Page 20 - Product Performance Specifications; DOS Print Speed and Resolution Specifications

Product Performance Specifications DOS Print Speed and Resolution Specifications C a t e g o r y E c o n o F a s t N o r m a l B e s t Black Print Speed 240 CPS 167 CPS 55 CPS Color Print Speed Document Dependent Resolution (Text) 300 X 300 DPI 600 X 300 DPI 600 X 300 DPI Resolution (Graphics) See D...

Page 21 - Software and Fonts Compatibility

Software and Fonts Compatibility C a t e g o r y S p e c i f i c a t i o n Programming Command Set HP PCL Level III Plus Available Internal Symbol Sets PC-8, Roman-8, Danish/Norwegian (60), United Kingdom (04), French (69), German (21), Italian (15),Spanish (17), Swedish (11), 1 Latin 1 (ECMA 94), 2...

Page 22 - Paper Handling Specifications; Paper Handling Capabilities

Paper Handling Specifications Paper Handling Capabilities C a t e g o r y S p e c i f i c a t i o n Paper Grain Long grain only Supported Media SizesUS LetterUS LegalExecutiveISO & JIS A4ISO & JIS A5B5-JISUser Defined WidthLength 8 1/2 in. X 11 in. (216 mm X 279 mm)8 1/2 in. X 14 in. (216 mm...

Page 23 - Printable Area Specifications; US Paper and Transparency Sizes

Printable Area Specifications US Paper and Transparency Sizes U.S. Letter 8.5" x 11" U.S. Legal 8.5" x 14" U.S. Executive 7.25" x 10.5" 2162985

Page 30 - Card Stock Sizes

Card Stock Sizes U.S. Card 4" x 6" U.S. Card 5" x 8" A6 Card 105mm x 148mm Japanese Hagaki Postcard 100mm x 148mm 2162988

Page 34 - Envelope Sizes

Envelope Sizes #10 Envelope 9.5" x 4.125" DL Envelope 220mm x 110mm C6 Envelope 162mm x 114mm 2162986 Envelope Printable Area, DOS, Black (Landscape) Types and Sizes M a r g i n s DOS Black Printing No. 10 Envelopes4 1/8 in. X 9 1/2 in.(104.8 mm X 241.3 mm) Top & Bottom Margins 0.13 in. ...

Page 39 - Physical Specifications; Printer Physical Specifications

Physical Specifications Printer Physical Specifications 2162614 17.2 in (436 mm) 7.9 in (199 mm) 13.0 in (330 mm) 16.0 in (405 mm) 20.5 in (520 mm)

Page 40 - Electrical Specifications

Electrical Specifications Electrical Specifications C a t e g o r y S p e c i f i c a t i o n I n p u t V o l t a g e 100 VAC, 120 VAC, 220 VAC, 230 VAC, or 240VAC (±10%) F r e q u e n c y100 VAC120 VAC220 VAC230 VAC240 VAC 50/60 Hz (±3 Hz)60 Hz (±3 Hz)50 Hz (±3 Hz)50 Hz (±3 Hz)50 Hz (±3 Hz) Power C...

Page 41 - Environmental Specifications

Environmental Specifications Environmental Specifications C a t e g o r y S p e c i f i c a t i o n T e m p e r a t u r eOperatingNon-OperatingRecommended Operating 5 to 40∞ C (41 to 104∞ F)-40 to 60∞ C (-40 to 140∞ F)15 to 35∞ C (59 to 95∞ F) R e l a t i v e H u m i d i t y 10% to 80% RH at 30∞ C A...

Page 42 - Safety and EMI Specifications; Product Safety Specifications

Safety and EMI Specifications Product Safety Specifications C a t e g o r y S p e c i f i c a t i o n Power Module SafetyCertifications UL, CSA, TUV, SEMKO, NEMKO, SECV, FIMKO, DEMKO, NOM Printer/Power ModuleSafety Certifications UL, CSA, TUV, ETL EMI Certifications FCC Class B when used with a Clas...

Page 43 - Reliability Specifications

Reliability Specifications Reliability Specifications C a t e g o r y S p e c i f i c a t i o n Vertical Resolution ±0.002 in. Printer Usage Rate 1000 Pages Per Month (Maximum) Mean Time Between Failures (MTBF) 20,000 Hours(2000 Hours Power-On and 12,000 PrintedPages per Year) Mechanism Life 60,000 ...

Page 44 - Packaging Specifications; Packaging Physical Specifications

Packaging Specifications Packaging Physical Specifications Optional Color Kit available HP DeskJet 540 Printer A new kind of printer Great black printing nowEasy add-on Color Kit for now or for the future S H A R P S I M P L E S M A R T HP DeskJet 540 Inkjet Printer 18.9 in. 2162622 (480 mm) 18.9 in...

Page 45 - Refilling Policy; C a u t i o n; Attempting to refill the high-

Refilling Policy C a u t i o n The ink in the print cartridges has been carefully formulatedby Hewlett-Packard to ensure superior print quality andcompatibility with the printer. Damage to the printer resultingfrom modifying the print cartridge is not the responsibility ofHewlett-Packard. Hewlett-Pa...

Page 46 - Part Numbers for HP Print Cartridges and Color Kits

Part Numbers Part Numbers for HP Print Cartridges and Color Kits I t e m Part Number D e s c r i p t i o n Print Cartridges 51625A 1 Color Inkjet Print Cartridge(Cyan, Magenta, and Yellow Inks) 51626A High Capacity Inkjet Print Cartridge(Black) Color Kits 2, 3 C3067A U.S., Asia C3069A Europe C3276A ...

Page 47 - Print Cartridge Specifications

Print Cartridge Specifications Specification Hewlett-Packard Print Cartridges T y p e Plain paper drop-on-demandThermal Inkjet printing Print Cartridge Life51626A (Black) 1 51625A (Color) 2 800 pages at 5% density150 pages at 15% density Number of Nozzles51626A (Black)51625A (Color) 50 Nozzles48 Noz...

Page 48 - Thermal Inkjet Technology

Thermal Inkjet Technology The HP DeskJet printer family uses Thermal Inkjet II (TIJ II) technology.This technology centers on a disposable print cartridge which propels inkout of 50 nozzles (48 nozzles on the color print cartridge). The basicprinciple of TIJ II is to apply heat to a tiny measure of ...

Page 49 - Print Cartridge Safety; If ink is accidentally ingested, contact the HP Health Line:

Print Cartridge Safety Ink used in the print cartridge does not pose a health hazard to customers.During the development of ink formulas, all the ingredients are screenedand researched for known potential health related issues. Only thosechemicals that meet or exceed worldwide safety and regulatoryr...

Page 51 - Maintaining Print Cartridges; Print Cartridge Tips; Print Cartridge Dos and Don’ts

Maintaining Print Cartridges The printer automatically performs operations of spitting, wiping, andcapping of the print cartridge nozzles to maintain optimum print quality.These operations occur transparently to the user. Proper use and handling will provide optimum print quality and printcartridge ...

Page 52 - Modifying or Refilling Print Cartridges

Modifying or Refilling Print Cartridges See “Print Cartridge Information/General/Refilling Policy.”

Page 53 - Identifying the Expiration Date; Method 1 - Read the Date on the Box; Determine the manufacturing

Identifying the Expiration Date Print quality problems may be caused by print cartridges that have passedtheir expiration date. The print cartridge expiration date is 18 months afterthe date of manufacture . Methods for Identifying Print CartridgeExpiration Dates Method 1 - Read the Date on the Box ...

Page 55 - Short Print Cartridge Life; Print Cartridge Life Specifications; Possible Causes for Short Print Cartridge Life

Short Print Cartridge Life There are several causes for a short print cartridge life. The informationbelow identifies average print cartridge life and possible causes for areduction to the average cartridge life. Print Cartridge Life Specifications P r i n tC a r t r i d g e P a r tN u m b e r 5 % D...

Page 57 - Print Cartridge Routine

Print Cartridge Routine If rows of dots are missing on printouts, try cleaning the print cartridge byusing the print cartridge cleaning routine in the printer. Refer to“Troubleshooting Information/Printer Diagnostic Information/Print CartridgeCleaning.”

Page 58 - Removing Crusted Ink from Nozzles; Do not install a

Removing Crusted Ink from Nozzles C a u t i o n Use care during this process to avoid staining your hands orclothes with ink from the print cartridge. Black print cartridges left out of the printer or storage container mayexperience a crusting of ink on the print cartridge nozzles. Do not install a ...

Page 59 - Clearing Clogged Nozzles

Clearing Clogged Nozzles If rows of dots are missing, if the print cartridge contains ink, and if the printcartridge cleaning procedure did not solve the problem, then the printcartridge may have clogged nozzles. Replace the print cartridge.

Page 60 - Printout Missing Dots

Printout Missing Dots Horizontal rows of dots missing on printouts may be the result of aconnection problem between the printer carriage contacts and the printcartridge contacts. For information about solving missing dot problems,refer to "Troubleshooting Information/Print Quality Problems/Missi...

Page 61 - Print Quality Problems

Print Quality Problems Refer to "Troubleshooting Information/Print Quality Problems/Misc. PrintQuality Problems."

Page 62 - Media Part Numbers; HP Media Part Numbers

Media Part Numbers The following are general guidelines for the selection and loading ofpaper and media in HP DeskJet and DeskWriter printers. For informationabout your specific printer, refer to “User’s Guide/Printable Area and PaperHandling.” HP Media Part Numbers P r o d u c tN a m e D e s c r i ...

Page 64 - Selecting Paper Tips; Tips for Selecting and Using Paper; Use high quality envelopes that are thin and sharply creased.

Selecting Paper Tips Tips for Selecting and Using Paper For paper handling and printable area specifications, refer to“Product Information/Specifications.” Always use paper that conforms to the product’s specifications.Refer to “Product Information/Specifications.” Most plain paper manufactured for ...

Page 65 - Tips for Selecting and Using Labels

Tips for Selecting and Using Transparencies andother Media Always use transparencies, index cards, postcards, and othermedia that conform to the product’s Specifications. Refer to“Product Information/Specifications.” For best results when printing on transparencies, use HP PremiumTransparency Film. ...

Page 66 - Observe the following guidelines when storing label materials:

C a u t i o n Failure to follow the suggestions below can permanentlydamage your printer. The following are guidelines when using labels in HP DeskJet printers: Use only Avery paper labels that are specifically designed for usewith HP inkjet printers. These labels are less likely to peel wheninside ...

Page 67 - Tips for Selecting and Using Banner Paper

Tips for Selecting and Using Banner Paper For paper handling and printable area specifications, refer to“Product Information/Specifications.” Always use paper that conforms to the product’s specifications.Refer to “Product Information/Specifications.” Most 20 lb Z-fold banner-type paper will produce...

Page 69 - Loading Paper Tips; General Tips for Loading Media Effectively

Loading Paper Tips General Tips for Loading Media Effectively To obtain the best print quality and avoid getting media jammed inthe paper feed rollers, always use paper and other media thatconform to the product’s specifications. Refer to “ProductInformation/Specifications.” Load only one media type...

Page 70 - Determining the Print Side of Media; For HP Premium Glossy Paper, load the glossy side down.; Using the Single-Sheet Feeder

Determining the Print Side of Media Insert all paper, cards, envelopes, labels, transparencies and bannerpaper print-side down into the IN tray of the printer. Here are some tips forloading media print side down: For plain paper, load the side identified by the paper’s packagingas the printside face...

Page 73 - Specifications; Power Module Specifications

Specifications Power Module Specifications C a t e g o r y S p e c i f i c a t i o n Input Voltage (Power Module Dependent) 100 VAC, 120 VAC, 220 VAC, 230 VAC, or240 VAC (±10%) Frequency 100 VAC120 VAC220 VAC230 VAC240 VAC 50/60 Hz (±3 Hz)±60 Hz (±3 Hz)50 Hz (±3 Hz)50 Hz (±3 Hz)50 Hz (±3 Hz)

Page 74 - Troubleshooting; Possible Causes of Printer Not Printing

Troubleshooting Possible Causes of Printer Not Printing Power module plug may not be fully seated in the printer’s powersocket. Power module may not be connected to a powered receptacle.Make sure any power strip switches are turned on. Also, try adifferent outlet. Power Module is not the correct dev...

Page 75 - Warranty Information; Repair the product; Hewlett-Packard Limited Warranty Statement; Extent of Limited Warranty

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n Warranty Information The warranty for HP DeskJet/DeskWriter printers varies depending uponthe product and the date and country of purchase. For products returned under warranty, Hewlett-Packard may use ...

Page 76 - Improper or inadequate maintenance

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n 2. HP’s limited warranty covers only those defects which arise as aresult of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance; b. Software or interfacing not sup...

Page 77 - Limitations of Warranty

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n Limitations of Warranty 1. NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERSMAKES ANY OTHER WARRANTY OF ANY KIND, WHETHEREXPRESS OR IMPLIED, WITH RESPECT TO HP PRODUCTS. HPAND ITS THIRD PARTY SUPPLIERS SP...

Page 78 - Obtaining Printer Drivers; HP BBS Library

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s O b t a i n i n g P r i n t e r D r i v e r s Obtaining Printer Drivers Updates to the HP Printer Driver software occur periodically. New versionscan be obtained from authorized Hewlett-Packard dealers or any of thesources listed below. 24-...

Page 79 - I n t e r n e t; Updated Printer Drivers by Mail; Worldwide Fulfillment Information

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s O b t a i n i n g P r i n t e r D r i v e r s I n t e r n e t Printer drivers and product support information can be obtained throughthe World-Wide Web as follows:URL ttp://www.hp.com/home.htmlor, www.hp.com/go/cposupport Updated Printer Dr...

Page 80 - HP Express Exchange Service; not transferable from one; HP Customer Return Repair Service

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s U . S . S e r v i c e S u p p o r t C o n t r a c t s U.S. Service Support Contracts HP Express Exchange Service Hewlett-Packard offers an express exchange service to minimize productdowntime. With HP Express Exchange Service, a replacement...

Page 81 - HP SupportPack

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s N o n - U . S . S e r v i c e S u p p o r t C o n t r a c t s Non-U.S. Service Support Contracts HP SupportPack The HP SupportPack enhances the service offering during the warrantyperiod by upgrading warranty repair service to a next day ex...

Page 82 - Returning a Printer for Service; In the USA

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Returning a Printer for Service In the USA If a printer requires service, the customer can contact a service authorizedreseller. The reseller should verify that the printer is in need of...

Page 83 - Printer Return Instructions

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Printer Return Instructions If the printer needs to be shipped, be sure it is packed in a protectivecarton. Hewlett-Packard recommends that the original shipping containerbe saved for th...

Page 84 - If a printer fails after the warranty period:

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e In the UK, France, Germany, Switzerland, Austria,Belgium, Norway, Sweden, Denmark, Finland, andthe Netherlands If a printer fails during the warranty period, the customer should do thefo...

Page 85 - Elsewhere in the World; If a printer fails during or after the warranty period:; with the printer unless instructed otherwise.

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Elsewhere in the World If a printer fails during or after the warranty period: 1. Follow the troubleshooting procedures in this document or theprinter user's guide. 2. If the customer is...

Page 86 - Service and Support Resources; Obtaining HP Support Assistant CD-ROM; Presales Information

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Service and Support Resources HP Support Assistant (CD-ROM) HP Support Assistant is an on-line tool providing technical information ona variety of Hewlett-Packard computers and peripheral ...

Page 87 - HP Distribution Center

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s For more information, call 1 (408) 553-7303. HP Distribution Center The HP Distribution Center has current printer drivers for Hewlett-Packardproducts. Call 1 (303) 339-7009 except Sundays...

Page 88 - Ordering Supplies

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Ordering Supplies Ordering Supplies C o u n t r y Telephone Number Austria (1) 25000 536 Australia/New Zealand (03) 895-2895 Belgium/Luxembourg 02-778 34 00 Canada (Except Toronto) 1 (800)...

Page 90 - HP FAXback on Demand - HP FIRST; Use the following steps to use HP FIRST:

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP FAXback on Demand - HP FIRST You can use this service to select documents, such as productdescriptions and technical information, which are then faxed to you. Toaccess this service, use...

Page 91 - HP FIRST Telephone Numbers

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP FIRST Telephone Numbers C o u n t r y ( L a n g u a g e ) T e l e p h o n e N u m b e r Austria (German) 0660-8128 Australia (English) 61-3-272 26 27 Denmark (Danish) 800-10453 Belgium ...

Page 92 - HP Forum on CompuServe

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP Forum on CompuServe The HP Systems Forum on CompuServe is an on-line service accessiblevia modem. This service provides information about Hewlett-Packardproducts, and allows you to comm...

Page 93 - CompuServe Telephone Numbers by Country Table

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s CompuServe Telephone Numbers by Country Table Local Call/ C o u n t r y Free-Phone Number Direct Number Argentina 54 (1) 345-3871 Australia (008) 025240 61 (2) 410-4260 Canada 1 (800) 848-...

Page 94 - Hewlett-Packard Telephone Support; Technical Phone Support for Customers; The product model number and serial number.; HP North American Customer Support Center

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Hewlett-Packard Telephone Support Technical Phone Support for Customers The HP Customer Support Center provides free live technical assistancefor peripherals during the hardware warranty o...

Page 95 - Contacting Hewlett-Packard

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Contacting Hewlett-Packard To contact Hewlett-Packard, check your local telephone directory for theHP Sales and Service Office near you. If you cannot find an HP office,contact one of the ...

Page 96 - Printer Repair Feedback Information; Procedure for Providing Repair Feedback Information:; Determine the customer code from the table below.; HP DeskJet Printer Family Customer Codes

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n Printer Repair Feedback Information Procedure for Providing Repair Feedback Information: 1. Make a copy of the HP DeskJet Printer Family Repair Sheet foundon the following page...

Page 99 - HP Printer Repair Sheet; To print this form, select “Print” under the “File” menu.; Company Information

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n HP Printer Repair Sheet N o t e To print this form, select “Print” under the “File” menu. Company Information Company name: __________________________________________Address: _...

Page 100 - MS Windows Printing; Select the default printer from a list of loaded printer drivers.; To open the Printers control panel:

MS Windows Printing Microsoft Windows 3.1 comes with printer drivers that work with HPDeskJet printers. However the Microsoft Printer Drivers do not provideaccess to the many of the more advanced capabilities of HP DeskJetprinter. Only the HP ColorSmart Printer Driver software, part of the HP Printi...

Page 102 - HP Printing System for Windows; The HP Printing System for Windows includes:

HP Printing System for Windows The HP Printing System for Windows includes: HP ColorSmart Printer Driver HP DeskJet Status Monitor HP DeskJet Utilities program group 14 TrueType Fonts Quick Tour HP DeskJet Control Panel for DOS The HP DeskJet Status Monitor allows you to: Monitor a current print job...

Page 103 - The DeskJet Utilities include:

The DeskJet Utilities include: On-line information about the HP DeskJet 540 printer. To accessthe on-line information: click Help in the ColorSmart dialog box orthe ColorSmart Options dialog box, or double-click the HP DeskJet540 Printer Information icon in the HP DeskJet Utilities programgroup in t...

Page 104 - Installing the Printer Driver; Before installing the printer software:

Installing the Printer Driver The minimum system requirements to run the HP Printing System forWindows are: Windows version 3.1 An 80386 processor 2 MB of RAM to print in black or 4 MB of RAM to print in color 10 MB free hard disk space Before installing the printer software: 1. Unpack the printer a...

Page 105 - About the Printer Driver

About the Printer Driver The HP ColorSmart Printer driver software provides access to all thecapabilities of the HP DeskJet 540 printer, when used a Windowsapplication. The following options are available from the ColorSmartdialog box: Automatic or Manual printing Color or Grayscale printing Best, N...

Page 106 - Using the Printer Driver; Select the HP DeskJet 540 printer in the Installed Printers list; The ColorSmart Dialog box appears.; ColorSmart Printer Driver Dialog Box

Using the Printer Driver To use the ColorSmart Printer Driver with the HP DeskJet 540 printer fromwithin a Windows application: 1. Choose Print (or Print Setup, depending on the application) from the File menu. 2. Click the Setup button. To use the ColorSmart Printer Driver with the HP DeskJet 540 p...

Page 107 - HP DeskJet 540 ColorSmart Dialog Box Options; ColorSmart: Automatic vs. Manual Printing

HP DeskJet 540 ColorSmart Dialog Box Options O p t i o n D e s c r i p t i o n ColorSmart Automatic or Manual screen-to-printer color mapping. Options Opens the ColorSmart Options dialog box. Orientation Portrait (tall) or landscape (wide). Print Quality Best (presentation quality), Normal (letter q...

Page 109 - Grayscale Printing; Grayscale Options Dialog Box

Grayscale Printing To economize on the use of the color print cartridge, print draft copies ofcolor documents in grayscale. Grayscale printing is significantly faster thancolor printing, and it gives a good approximation of the final output. Toprint in grayscale, select the Print in Grayscale option...

Page 110 - Optimizing Performance; Double-click the Printers icon in the Windows Control Panel; is located in the title bar of the HP ColorSmart dialog box.

Optimizing Performance The print speed and overall performance of the HP DeskJet 540 printercan be affected by several things: The amount of RAM can determine how fast documents are sent tothe printer. Increasing RAM can speed up this process as well asmake the computer work more efficiently at othe...

Page 111 - Printer Software Help; Cleaning and Aligning Print Cartridges

Using On-line Help Two types of on-line help provide information about the printer software. Printer Software Help Type of help P r o v i d e s How to access/where to find Context SensitiveHelp Information about options in thedialog box when you click oncertain parts of the screen. Available within ...

Page 112 - DOS Printing; Printer Drivers Available; Substituting Printer Drivers

DOS Printing Printer Drivers Available Since DOS applications are developed independently under differentstandards, each DOS application requires its own printer driver. Currentsoftware drivers for most HP DeskJet printers are available from theindividual software manufacturers. A list of DOS softwa...

Page 113 - DeskJet Control Panel for DOS; Minimum System Requirements; MB of RAM to print in black or 4 MB of RAM to print in color; Installation; Before installing the DOS control panel:; Unpack the printer and setup the printer.; To install the DOS control panel:; the floppy drive configuration) and press Enter.

DeskJet Control Panel for DOS The HP DeskJet Control Panel for DOS is software that replaces the frontpanel switches found on older printers. The HP Control Panel for DOSdoes not replace printer drivers; it must be used along with DOS softwareprinter drivers. When there is no specific DeskJet 540 pr...

Page 114 - Two Ways to Use the Control Panel; Type DJCP at the DOS prompt to open the stand-alone HP; Control Panel for DOS.

To align the print cartridges: 1. Type DJCP at the DOS prompt to open the stand-alone DOS Control Panel. 2. Select Align Print Cartridges and follow the on-screen instructions. Two Ways to Use the Control Panel The DOS Control Panel can run either as a stand-alone application or asa memory resident ...

Page 115 - Memory Resident DOS Control Panel

Memory Resident DOS Control Panel Whether stand-alone or memory resident, the DOS Control Panel allowsthe user to control or view the following: Pen Services (clean, prime, and align the pens) Print Quality Page Orientation Font Width (normal or compressed) Status Reports (limited in the resident Co...

Page 117 - The Printing System; application software); Resolving Printing System Problems

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T h e P r i n t i n g S y s t e m The Printing System Printing systems contain hardware and software components which mustwork together properly before printing can take place. The printer driverprovides the interface between the software app...

Page 118 - Troubleshooting Hints

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Troubleshooting Hints The table below describes DeskJet and DeskWriter printing systemproblems along with their causes and solutions. N o t e To save time diagnosing printing system problems, thePossibl...

Page 122 - Printer Troubleshooting Hints; Troubleshooting Tools; Recommended Troubleshooting Tools and Supplies

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g P r i n t e r T r o u b l e s h o o t i n g H i n t s Printer Troubleshooting Hints Troubleshooting Tools The following table lists the tools needed for general printermaintenance. Recommended Troubleshooting Tools and Supplies T o o l P u r ...

Page 123 - Troubleshooting Flowcharts; Troubleshooting Flowcharts - Power-On Section

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts Troubleshooting Flowcharts - Power-On Section Return for s erv i c e.S ee "CS P 200" c us tomer c ode. S ee "E X " and "E Z" S ee "CS P 2...

Page 124 - Troubleshooting Flowcharts - Self-Test Section

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - Self-Test Section Run the pri nti ng s el f-tes t. Does the s el f-tes t matc h the ex ampl e i n P ri nter Di agnos ti c Informati on? No Y es Is the pri nt qual ...

Page 125 - Troubleshooting Flowcharts - PC Connect Section

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - PC Connect Section No Yes No No No Yes Yes Yes From the Self-Test Section Can standard ASCII text be printed (dir, edit)? Print ASCII text? Return for service. See...

Page 126 - Troubleshooting Flowcharts - Macintosh Connect Section

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - Macintosh Connect Section Macint osh Conne ct S e ct ion From the Self-Test Section Prints from a Macintosh Computer? Yes Print ok? Return for Service. See“CKK100 ...

Page 127 - MacIntosh Troubleshooting

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g M a c I n t o s h T r o u b l e s h o o t i n g MacIntosh Troubleshooting N o t e HP periodically provides updates of the printer software.These updates may include enhancements that improveprinter performance. Problems and Solutions P r o b ...

Page 128 - HP DeskJet Printers; Cable and Connector Information; Recommended Interface Cables; Communication Modes and Supported Protocols

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s HP DeskJet Printers Cable and Connector Information Recommended Interface Cables H o s t I n t e r f a c e HP Cable Part Number Cable Length C a b l e C o n n e c t o r s HP IEEE-1284 Compliant Cable C2950A 2 Met...

Page 129 - IEEE-1284 Interface Connector

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s IEEE-1284 Interface Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 18 17 16 15 14 25 24 23 22 21 20 19 26 27 28 29 30 31 32 33 34 35 36 2162989 IEEE-1284 Interface Port (DOS/MS Windows) P i n N u m b e r S o u r c e C o...

Page 131 - DOS I/O Interface Description; Compatibility Mode

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s DOS I/O Interface Description The IEEE-1284 standard defines a signaling method for bi-directionalparallel communications between hosts and printers or other peripheraldevices. This standard provides improved per...

Page 132 - Nibble Mode

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s Nibble Mode Nibble mode is a unidirectional mode of operation in which data movesfrom the printer to the host computer. HP DeskJet printers and mostcomputer hosts can operate in nibble mode. Hosts can switch back...

Page 133 - HP DeskWriter Printers

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k W r i t e r P r i n t e r s HP DeskWriter Printers Cable and Connector Information Recommended Interface Cables Cable Type HP Cable Part Number Apple Cable Part Number AppleTalk Network 92215N M2068 RS-422-A High-SpeedClocked Serial 9...

Page 135 - Clocked

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k W r i t e r P r i n t e r s Mac I/O Description HP DeskWriter printers detect and monitor which interface mode (serialor LocalTalk) is present, and automatically switch to the appropriateprotocol. The printers determine if they are co...