HP 5000gn - Manuals

EN Contents 3 5 Functional Information Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1Printer Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2Power Supply System . . . . . . . . . . . . . . . . . . . . . . . . . ....

4 Contents EN 6 Removing and Replacing Parts Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1User Installable Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2Removal and Replacement Strategy. . . . . . . . . . . . . . . . . . ....

EN Contents 5 Optional 500-sheet Tray Disassembly . . . . . . . . . . . . . . . . . . . 6-74 Tray Indicator Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-76Left Front Corner Cover Installation . . . . . . . . . . . . . . . . . . 6-77Paper Size Spring Assembly . . . . . . . . . . ....

EN Overview 1-1 1 Printer Description Overview This chapter discusses the following: ● Printer Features ● Identification ● Site Requirements ● Paper Specifications ● Safety Information

1-2 Printer Description EN Printer Features Table 1-1. Printer Features Speed 17 pages per minute (ppm), A4 paper or 16 ppm, letter paper100 MHz RISC microprocessorFirst Page Out = 13 sec. Resolution 300 dpi with PCL5e/PostScript TM Level 2 emulation (PS) 600 dpi with PCL5e/PSHP FastRes 1200 (PCL6 o...

EN Printer Features 1-3 Paper Trays 100-sheet Tray 1Size: 3 by 5 in (76 by127 mm) to 12.28 by 18.5 in (312 by 470 mm)Optional 250-sheet Tray 2 supports Size: 5.8 by 8.2 in (149 by 210 mm) to 11 by 17 in (279 by 432)Optional Universal 500-sheet Tray supports standard and custom sizes from 5.8 by 8.2 ...

1-4 Printer Description EN 1. 4 MB internal, with remainder in DIMM Table 1-2. Comparison of HP LaserJet 5000 Series Printers HP LaserJet 5000 HP LaserJet 5000 N HP LaserJet 5000 GN Ethernet 10-T/ 10-2 optional standard standard Max. # input bins 4 4 4 Standard RAM 4 MB internal 8 MB 1 12 MB 1 250-s...

EN Identification 1-5 Identification Model and Serial Numbers The model number and serial numbers are listed on identification labels located on the rear left side of the printer. The serial number is alphanumeric, such as USB0000146 for the HP LaserJet 5000 N printer. The serial number contains inf...

1-6 Printer Description EN Site Requirements The following environmental specifications must be maintained to ensure the proper operation of the printer. Consider the following points before installing the printer: ● Install in a well-ventilated, dust-free area. ● Install on a hard, flat and continu...

EN Site Requirements 1-7 Space Requirements Figure 1-2 Printer Dimensions, HP LaserJet 5000 11.9 in (30.3 cm) 24.6 in (62.5 cm) 18.5 in (47.0 cm) 10.6 in (27.0 cm) 18.5 in (47.0 cm) 4.3 in (11.0 cm) 18. 7 i n (47. 5 cm) 1 8.6 in (47.3 cm) 55 in (139.8 cm)

1-8 Printer Description EN Figure 1-3 Printer Dimensions, HP LaserJet 5000 N/5000 GN 24.6 in (62.5 cm) 6.1 in (15.5 cm) 24. 4 i n (62. 0 cm) 18.5 in (47.0 cm) 11.9 in (30.3 cm) 10.6 in (27.0 cm) 55 in (139.8 cm)

EN Site Requirements 1-9 Figure 1-4 Printer Dimensions, HP LaserJet 5000 with Accessories Printer Weight (without toner cartridge) ● HP LaserJet 5000 printer: 50 lb (23 kg) ● HP LaserJet 5000 N/5000 GN printers: 75 lb (34 kg) ● HP LaserJet 5000 N/5000 GN printers with duplexer and optional 250-sheet...

1-10 Printer Description EN Environmental Requirements Table 1-4. Printer and Toner Cartridge Environmental Conditions Item Operating Storage Temperature 50-91 ° F (10-32 ° C) -4 to 140°F (-20 to 60°C) Relative Humidity 20-80% RH (with no condensation) 10% TO 95% RH Table 1-5. Acoustic Emissions (Pe...

EN Paper Specifications 1-11 Paper Specifications The following tables show paper specifications for the printer. 1. The printer supports a wide range of paper sizes. Check the printer softwarefor supported sizes. To print custom-size paper see the User’s Guide. 2. Capacity may vary depending on pap...

EN Paper Specifications 1-13 1. The printer supports a wide range of media sizes. Check the printer softwarefor supported sizes. 2. Capacity may vary depending on media weight and thickness, and environ-mental conditions. 3. To print rotated paper see the User’s Guide. 4. To print custom-size paper ...

1-14 Printer Description EN 1. The printer supports a wide range of media sizes. Check the printer softwarefor supported sizes. Supported Types of Paper The printer supports the following types of paper: Table 1-9. Paper Specifications, Optional Duplex Printing Accessory (Duplexer) Dimensions 1 Weig...

EN Paper Specifications 1-15 Guidelines for Using Paper For best results, use conventional 20 lb (75 g/m 2 ) paper. Make sure the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. Some paper causes print quality problems...

1-16 Printer Description EN Note Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms ...

EN Paper Specifications 1-17 Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3,...

1-18 Printer Description EN Labels CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. If you have problems printing labels, use Tray 1 and open the rear output bin. Never print on the same sheet of labels more than once. Label Construction When selecting la...

EN Paper Specifications 1-19 Envelopes Envelope Construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. Whe...

1-20 Printer Description EN Envelopes with Adhesive Strips or Flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams...

EN Paper Specifications 1-21 Card Stock Construction ● Smoothness: 36-53 lb (135-199 g/m 2 ) card stock should have a smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m 2 ) card stock should have a smoothness rating of 100-250 Sheffield. ● Construction: Card stock should lie flat with less...

1-22 Printer Description EN Safety Information Laser Safety Statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the ...

EN Safety Information 1-23 FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thi...

1-24 Printer Description EN Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 5000, 5000 N, 5000 GN -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle....

EN Safety Information 1-25 Varning! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 mW Luokan 3B laser Material Safet...

1-26 Printer Description EN Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone P...

EN Overview 2-1 2 Service Approach Overview This chapter discusses the following: ● Service Approach ● Parts and Supplies ● Warranty Statement

2-2 Service Approach EN Service Approach Repair of the printer normally begins with use of the printer’s internal diagnostics in conjunction with the troubleshooting procedures in Chapter 7. Once a faulty part is located, repair is generally accomplished by assembly level replacement of Field Replac...

EN Parts and Supplies 2-3 Parts and Supplies Ordering Information Field replaceable and accessory part numbers are found in Chapter 8 of this manual. Replacement parts may be ordered from HP’s Support Materials Organization (SMO) or Support Materials Europe (SME). Use only accessories specifically d...

2-4 Service Approach EN Helpful Documentation Table 2-1 lists part numbers to order documentation. Table 2-1. Helpful Documentation Item Description or Use Part Number HP LaserJet Printer Family Paper Specification Guide A guide to using paper and other print media with HP LaserJet printers. 5021-89...

EN Parts and Supplies 2-5 Phone Numbers for Ordering ● SMO (Support Materials Organization)1-800-227-8164 (U.S. only) ● SME (Support Materials Europe)(49 7031) 142253 Exchange Program HP offers remanufactured assemblies for some parts. These are identified in Chapter 8 and can be ordered through Sup...

2-6 Service Approach EN HP FIRST HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service that provides technical information for HP LaserJet users as well as service personnel. Receiving a fax requires a group 3 facsimile machine or fax card. Service related information inc...

2-8 Service Approach EN Toner Cartridge Information The Toner Cartridge is designed to simplify replacement of the major “consumable” parts. The Toner Cartridge contains the printing mechanism and a supply of toner. At 5% page coverage, a Toner Cartridge will print approximately 10,000 pages. Howeve...

EN Warranty Statement 2-9 Warranty Statement This warranty gives specific legal rights. There may also be other rights which vary from area to area. Refer to the User’s Guide for further warranty information, or see the warranty card included with the printer.

EN Overview 3-1 3 Printer Operation Overview This chapter discusses the following: ● Using the Control Panel ● Control Panel Menus ● Service Mode ● Testing the Printer ● Resetting the Printer ● System Configuration ● Printer I/O Configuration

3-2 Printer Operation EN Using the Control Panel Control Panel Layout The printer’s Control Panel consists of the following: Figure 3-1 Control Panel Layout Control Panel Lights Ready Data Attention Go Cancel Job Menu Item - Value + Select 2-line display READY Table 3-1. Control Panel Lights Light I...

EN Using the Control Panel 3-3 Control Panel Keys Table 3-2. Control Panel Keys Key Function [Go] ● Places the printer either online or offline. ● Prints any data residing in the printer’s buffer. ● Allows the printer to resume printing after being offline. ● Clears most printer messages and places ...

3-4 Printer Operation EN Settings and Defaults The printer makes most printing decisions based on either temporary settings or permanent defaults. Note Settings sent from software applications override printer defaults. Setting the Display Language 1 Press and hold [Select] while turning on the prin...

EN Control Panel Menus 3-5 Control Panel Menus Press [Menu] for access to all Control Panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. To change a Control Panel setting: 1 Press [Menu] until the desired menu appears. 2 Press [...

3-6 Printer Operation EN Information Menu This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press [Select] . Table 3-4. Information Menu Item Explanation PRINT MENU MAP The menu map sho...

EN Control Panel Menus 3-7 Paper Handling Menu When paper handling settings are correctly configured through the Control Panel, you can print by choosing the type and size of paper from the printer driver or software application. Some items in this menu (such as duplex and manual feed) can be access...

3-8 Printer Operation EN TRAY 4 TYPE= PLAIN For supported paper types see page 1-14. This item appears only when a fourth paper tray is installed. Set the value to correspond with the paper type currently loaded in Tray 4. MANUAL FEED=OFF OFF ON Feed the paper manually from Tray 1, rather than autom...

EN Control Panel Menus 3-9 CONFIGURE FUSER MODE MENU=NO NO YES Configure the fuser mode associated with each paper type. (This is only necessary if you are experiencing problems printing on certain paper types.) NO : The fuser mode menu items are not accessible. YES : Additional items appear (see be...

3-10 Printer Operation EN Print Quality Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override Control Panel settings. Table 3-6. Print Quality Menu Item ...

3-12 Printer Operation EN TONER DENSITY=3 1 2 3 4 5 Lighten or darken the print on the page by changing the toner density setting. The settings range from 1 (light) to 5 (dark), but the default setting of 3 usually produces the best results.Use a lower toner density setting to save toner. Note It is...

EN Control Panel Menus 3-13 Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override Control Panel settings. Table 3-7. Printing Menu Item Values E...

EN Control Panel Menus 3-15 PCL FONT SOURCE=INTERNAL INTERNAL SOFT SLOT 1, 2, or 3 INTERNAL : Internal fonts. SOFT : Permanent soft fonts. SLOT 1 , 2 , or 3 : Fonts stored in one of the three DIMM slots. PCL FONT NUMBER=0 0 to 999 The printer assigns a number to each font and lists them on the PCL F...

EN Control Panel Menus 3-17 Configuration Menu Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Table 3-8. Configuration Menu Item Values Explanation POWERSAVE= 30 MINUTES OFF 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS Set the printer to ent...

3-18 Printer Operation EN RESOURCE SAVE= OFF OFF ON AUTO (8 MB total is required to see this message.) Dedicate printer memory to save each language’s permanent resources. (You might need to add memory to the printer in order for this item to appear.) The amount of memory set aside can be different ...

EN Control Panel Menus 3-19 PS MEMORY= 400K 0K and up (This value depends on the amount of installed memory. 8 MB total is required to see this message.) This item appears only when RESOURCE SAVE=ON . Select the amount of memory used for saving PS resources. Printer default is the minimum amount of ...

3-20 Printer Operation EN AUTO CONTINUE= ON ON OFF Determine how the printer reacts to errors. ON : If an error occurs that prevents printing, the message will display, and the printer will go offline for 10 seconds before returning online. OFF : If an error occurs that prevents printing, the messag...

EN Control Panel Menus 3-21 MOPIER MODE=STANDARD STANDARD ENHANCED OFF Determine how the mopier functions behave. This item appears only when there is at least 8 MB of memory or an optional hard disk is installed. STANDARD : This option is available if there is either a hard disk installed or a RAM ...

EN Control Panel Menus 3-23 MAINTENANCE MESSAGE=OFF OFF This item appears only after the PERFORM PRINTER MAINTENANCE message displays. OFF : The PERFORM PRINTER MAINTENANCE message will be cleared and will not be displayed again until the next maintenance is due.The message should not be turned off ...

EN Control Panel Menus 3-25 I/O BUFFER SIZE= 100K 10K and up This item appears only when I/O BUFFER=ON . Specify the amount of memory for I/O buffering. The maximum amount of memory available for I/O buffering is determined by the amount of memory installed in the printer, the languages installed in...

3-26 Printer Operation EN SERIAL ROBUST XON=ON ON OFF This item appears only when SERIAL PACING=XON/XOFF . Select the method for generating XONs. ON : The printer sends an XON when the printer is online and when sufficient buffer space is available. If the host does not receive data within approxima...

3-28 Printer Operation EN CFG TCP/IP=NO NO YES NO : The TCP/IP Menu is not accessible. YES : The TCP/IP Menu appears. In the TCP/ IP Menu, you can specify BOOTP=YES for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify BOOTP=NO , y...

EN Control Panel Menus 3-29 Resets Menu Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: ● You want to restore the printer’s default settings. ● Communication between t...

3-30 Printer Operation EN Service Mode Service Mode should be used only by authorized service personnel. While in Service Mode, you can: ● Verify and set the page count and serial number. These are displayed on the Configuration Page. ● Set the Cold Reset Default. (This sets the factory default pape...

EN Service Mode 3-31 Service Menu Figure 3-2 Service Menu Setting the Page Count, Maintenance Count, and Serial Number The page count and serial numbers are stored in Non-Volatile Memory. If it is necessary to replace the Formatter PCA, the page count should be set to the current value to reflect th...

3-32 Printer Operation EN Page Count The page count stored in NVRAM and displayed on the Configuration Page printout represents the number of pages which the printer has printed (excluding engine test prints). If it becomes necessary to repair a printer by installing a new Formatter, the page count ...

EN Service Mode 3-33 Table 3-12. Changing the Page Count Key Press Display Description SERVICE MODE [Menu+] SERVICE MENU Enter the SERVICE MENU . [Item+] PAGES=0000000 * Advance to the first item in the SERVICE MENU . [Select] PAGES=0000000 * Advance the cursor one digit to the right. [Select] PAGES...

3-34 Printer Operation EN Maintenance Page Count The maintenance page count should be reset only after a maintenance kit has been installed. This will reset the maintenance counter so that the message PERFORM PRINTER MAINTENANCE will display another 150,000 pages later (default). ● Hold down the [It...

EN Testing the Printer 3-35 Testing the Printer When you print a Configuration Page, the printer checks its internal controller and I/O interface, and then prints a test page. You can review the Configuration Page printout to verify proper installation of such options as paper trays or printer langu...

3-36 Printer Operation EN Resetting the Printer Cold Reset Cold Reset clears all data from the printer memory and sets all the defaults back to the factory settings. CAUTION Performing a Cold Reset resets the JetDirect configuration. To avoid making changes to your configuration, remove the JetDirec...

EN System Configuration 3-37 System Configuration MS-DOS System Configuration To communicate properly with the printer, the MS-DOS environment requires the addition or modification of MODE commands in the AUTOEXEC.BAT file. Add or modify the MODE command(s), depending on the interface configuration,...

3-38 Printer Operation EN Serial MS-DOS Commands Most IBM compatible computers default to a parallel printer port. To ensure that information is sent to the serial printer port, type the following MS-DOS commands at the MS-DOS prompt, or include them in the AUTOEXEC.BAT file: MODE COM1: 9600, N, 8, ...

EN Printer I/O Configuration 3-39 Printer I/O Configuration Parallel Menu The default setting for the HIGH SPEED PARALLEL I/O is YES . If it is set to NO , the interface runs at a slower speed that is compatible with older computers. When the default is set to YES , the parallel interface runs at a ...

3-40 Printer Operation EN Pacing (Handshaking) Pacing (or “handshaking”) is a type of communication between the printer and the computer. This is an important setting in the printer because it allows the printer to tell the computer when to send information. If the printer is unable to receive infor...

EN Overview 4-1 4 Printer Maintenance Overview This chapter discusses the following: ● Cleaning the Printer and Accessories ● Preventative Maintenance

4-2 Printer Maintenance EN Cleaning the Printer and Accessories To maintain high print quality and performance, thoroughly clean the printer and the paper handling accessories: ● Every time you change the Toner Cartridge (run a cleaning page). ● After printing approximately 15,000 pages. ● Whenever ...

4-4 Printer Maintenance EN Using the Printer Cleaning Page If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer’s control panel, do the following: 1 Press [Menu] until PRINT QUALITY MENU appears. 2 Press [Item] until CREATE CLEANING PAGE a...

EN Preventative Maintenance 4-5 Preventative Maintenance The preventative maintenance cycle for this printer, conducted by service personnel, is every 150,000 pages. To order the maintenance kit see page 8-4. The kit contains one Fuser, one Transfer Roller, one Tray 1 Pickup Roller, one Tray 1 Separ...

4-6 Printer Maintenance EN 6 Transfer Charging Roller RG5-3579-000CN 1 150,000 pages 7 Exhaust Fan RH7-1354-000CN 1 25,000 hours Table 4-2. Life of Components (continued) Part name Part No. Quantity Expected Life

EN Overview 5-1 5 Functional Information Overview This chapter discusses the following: ● Power Supply Subsystem ● DC Controller Subsystem ● Formatter PCA ● Control Panel ● Interface PCA ● Image Formation System ● Paper Feed System ● Basic Sequence of Operation

5-2 Functional Information EN Printer Subsystems This chapter presents a generalized functional overview of the printer and the printing processes. Figure 5-1 Paper Feed Subsystem

EN Power Supply System 5-3 Power Supply System AC/DC Power Distribution The AC line voltage for the printer is applied through the main switch (SW101) and supplied to the low-voltage power supply circuit through the fuse (FU1). The low-voltage power supply divides the AC voltage to +24 VDC, +5 VDC a...

5-4 Functional Information EN Figure 5-2 Low Voltage Power Supply Circuit If a short circuit or other problems on the load side cause an excessive current flow from the +24 VDC or +3.4 VDC power supplies or generate abnormal voltage, the excess-current protection system and excess-voltage protection...

EN Power Supply System 5-5 Overcurrent Overvoltage Protection This circuit located on the DC controller PCA always monitors an abnormal rise of the fusing roller temperature. If an error occurs, this circuit outputs a signal to turn the relay (RL1) off and interrupt the power to the fusing roller he...

5-6 Functional Information EN High Voltage Power Distribution Figure 5-3 High Voltage Power Supply Circuit In response to the instructions from the microprocessor (CPU: IC301) on the DC controller, this circuit applies the superimposed voltage of DC voltage and AC voltage to the primary charging rol...

EN Power Supply System 5-7 Toner Cartridge Detection The Toner Cartridge has a toner sensor. The circuit compares the output value of the developing AC bias and the output value (ANT) from the antenna inside the cartridge, and outputs the toner detection signal. The CPU detects the remaining toner l...

5-8 Functional Information EN Figure 5-4 DC Controller PCA Laser and Scanner Drive Based on information received from the Formatter, the DC Controller Board sends signals to the Laser/Scanner Assembly to modulate the laser diode on and off and to drive the Laser/Scanner motor. See “Image Formation S...

EN Power Supply System 5-9 Paper Motion Monitoring and Control The DC Controller Board controls paper motion by continuously monitoring the various paper sensors, and coordinating paper movement with the other print processes. For more information, see “Paper Feed System” on page 5-29. Solenoids, Se...

5-10 Functional Information EN Motors See “Timing Diagram” on page 5-47 for specific timing details for the printer motors. The Main Motor, MT1, is controlled by the DC Controller Board. The Main Motor drives the main Gear Assembly and rotates during the Initial Rotation period (following power-on),...

EN Power Supply System 5-11 The Scanner Motor is controlled and monitored by the DC Controller Board. It rotates the scanner mirror during the Initial Rotation period and the print period. The fan motor is a two-phase, four-pole DC brushless motor containing a hall element and forms a unit along wit...

5-12 Functional Information EN Formatter System The Formatter PCA is responsible for the following: ● Controlling the PowerSave mode. ● Receiving and processing print data from the various printer interfaces. ● Monitoring Control Panel inputs and relaying printer status information (through the Cont...

EN Formatter System 5-13 The printer exits PowerSave mode and enters the warm up cycle when any of the following occurs: ● A print job, valid data, or a PML or PJL command is received at the parallel port or an EIO card. ● A Control Panel key is pressed. ● The top cover is opened and then closed. ● ...

5-14 Functional Information EN Input/Output Parallel Interface The Formatter PCA receives incoming data through its bidirectional interface (IEEE 1284). The I/O provides high speed and two way communication between the printer and the host, allowing the user to change printer settings and monitor pr...

EN Formatter System 5-15 Printer Memory Note If the printer encounters difficulty managing available memory, a clearable warning message will be displayed on the Control Panel. Some printer messages are affected by the Auto Continue and Clearable Warning settings from the Configuration Menu in the p...

5-16 Functional Information EN DIMM Slots The DIMM slots may be used to add memory, fonts, or firmware upgrades. Note that DIMMs and SIMMS are not compatible. There are two types of DIMMs supported: EDO DIMMs are 32-bit, 100-pin, 60nsec.SDRAM DIMMs are 32-bit, 100-pin, 66MHz. Non-Volatile Memory (NV...

EN Formatter System 5-17 PJL Overview Printer Job Language (PJL) is an integral part of configuration, in addition to the standard Printer Command Language (PCL). With standard cabling, PJL allows the printer to perform functions such as: ● Two-way communication with the host computer through a Bidi...

5-18 Functional Information EN Image Formation System The image formation system is the main part of the printer, and consists of six stages: When the Formatter Board sends the print signal to the DC Controller Board, it drives the main motor to rotate the photosensitive drum, the developing cylinde...

EN Image Formation System 5-19 Figure 5-6 Image Formation System After the image has been transferred to the paper, it is then fused onto the paper by heat and pressure at the Fuser.

5-20 Functional Information EN Toner Cartridge A major portion of the Image Formation system is contained in the cartridge as shown in the figure below. The Toner Cartridge is the “heart” of the Image Formation System. It houses the cleaning, conditioning, and developing steps of the process. The To...

EN Image Formation System 5-21 Photosensitive Drum The special properties of the photosensitive drum allow an image to be formed on the drum surface and then transferred to paper. The drum is an aluminum cylinder. The outside of the cylinder is coated with a layer of organic-photoconductive material...

5-22 Functional Information EN Cleaning the Drum In the transfer stage, not all the toner is transferred to the paper, but some remains on the photosensitive drum. In this stage, the residual toner is cleaned so that the next print image will be clear and distinct. Figure 5-9 Cleaning the Drum The r...

EN Image Formation System 5-23 Conditioning the Drum After the drum is cleaned, it must be conditioned. This process consists of applying a uniform negative charge on the surface of the drum with the primary charging roller. The primary charging roller is coated with conductive rubber with an AC bia...

5-24 Functional Information EN Writing the Image During the writing process, a modulated laser diode projects the beam onto the rotating six-sided scanning mirror. As the mirror rotates, the beam reflects off the mirror, through a set of focusing lenses, through a slot in the rear of the Toner Cartr...

EN Image Formation System 5-25 Developing the Image The developing process develops the latent electrostatic image into a visible image on the drum. The developing unit consists of a metallic cylinder that rotates around a fixed magnetic core inside the toner cavity. Toner is a powdery substance mad...

5-26 Functional Information EN Transferring the Image During the transferring process the toner image on the drum surface is transferred to the paper. A positive charge applied to the back of the paper by the transfer roller causes the negatively charged toner on the drum surface to be attracted to ...

EN Image Formation System 5-27 Image Fusing/Variable Fusing Temperature During the fusing process, the toner is fused into the paper by heat and pressure to produce a permanent image. The paper passes between a heated fusing roller and a soft pressure roller. This melts the toner and presses it into...

5-28 Functional Information EN Variable Fusing Temperature Figure 5-15 Fusing Temperature Control Variable Fusing Temperature is a feature that gives the user or service technician the ability to adjust the fusing temperature based on the media being used in the printer. The default mode is Normal a...

EN Paper Feed System 5-29 Paper Feed System Figure 5-16 Paper Path The paper in Tray 1 is detected by the Tray 1 paper sensor (PS401). The paper in Tray 2 is detected by the Tray 2 paper sensor (PS301). The size of the paper in Tray 2 and the presence of Tray 2 installed in the printer are detected ...

5-30 Functional Information EN The paper passes through the registration roller paper sensor (PS403) and stops at the registration roller to loop the leading edge and its skew is corrected. Then the registration clutch (CL405) turns on to restart paper feed. The DC controller PCA sends the top of pa...

EN Paper Feed System 5-31 Printing from Tray 1 The presence of paper in Tray 1 is detected by the Tray 1 Paper Sensor (PS401). When the Formatter PCA sends the /PRNT (print signal) to the printer, the CPU turns the Tray 1 pickup solenoid (SL404) on within the specified period of time for the main mo...

5-32 Functional Information EN Figure 5-17 Tray 1 Pickup

EN Paper Feed System 5-33 Printing from Tray 2 When the Formatter PCA sends the /PRNT (print signal) to the printer, the CPU turns the Tray 2 pickup solenoid (SL306) on about 0.15 seconds after the main motor (M1) starts rotating, then turns on the feed roller clutch (CL406). The main motor rotates ...

5-34 Functional Information EN Figure 5-19 Paper Skew Loop-forming

EN Paper Feed System 5-35 Printing from the Optional 500-sheet and 250-sheet Trays There are two kinds of paper feeders: 250-sheet and 500-sheet. The paper feeder operation sequence is controlled by the paper handling PCA. The paper handling PCA has the 8-bit microcomputer, and controls the serial c...

5-36 Functional Information EN Figure 5-21 500-sheet Paper Feeder

EN Paper Feed System 5-37 Paper Jam To detect the presence of paper and whether the paper has been correctly fed, the following paper sensors are installed: ● Registration roller paper sensor (PS403) ● Top of page sensor (PS402) ● Fuser paper delivery sensor (PS1306) If the paper does not reach or p...

5-38 Functional Information EN Duplexer This function is to reverse the one side printed paper from the printer and refeed it into the printer. The Duplexer operation sequence is controlled by the duplex driver PCA. The duplex driver PCA has the 8-bit microcomputer, which controls the serial communi...

EN Paper Feed System 5-39 Figure 5-22 Paper Feed for the Duplexer

5-40 Functional Information EN Reversing System The duplexing driver PCA receives the duplex admission command from the printer first. It turns on the Duplexer deflector drive solenoid (SL1701), and the Duplexer deflector in the printer then starts to send the paper into the Duplexer. Within a speci...

EN Paper Feed System 5-41 Figure 5-24 Duplexing Unit

5-42 Functional Information EN Uncurling Function This printer has the function to minimize a paper from wrinkle and paper edge crease due to curl. The printer sends the command to the duplexing driver PCA by receiving the uncurling command sent from the formatter PCA. The duplexing driver PCA execu...

EN Paper Feed System 5-43 Figure 5-25 Pause Mode Dance Mode Dance mode reduces paper curl by refeeding paper into the duplexing unit three times. The paper refeeds into the duplexing unit about 30 mm by using the pause mode. Then the duplexing driver PCA rotates the reversing motor (PM1701) counter ...

5-44 Functional Information EN Figure 5-26 Dance Mode Paper Jam in the Duplexer The following sensors are located to detect the presence of paper and to determine whether the paper is correctly fed. ● reversing unit paper sensor (PS1701) ● refeed paper sensor (PS1703) If the paper does not reach or ...

EN Basic Sequence of Operation 5-45 Basic Sequence of Operation The Formatter PCA and the DC Controller Board share information during printer operation. The Interface PCA forms a link which operates as a serial data bus. This allows printer status, command, and dot-image data to be passed between t...

EN Basic Sequence of Operation 5-47 Figure 5-27 Timing Diagram

6-2 Removing and Replacing Parts EN User Installable Accessories Memory Upgrade CAUTION Static electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM’s antistatic package, then touch bare meta...

EN User Installable Accessories 6-5 Checking Memory Installation Follow this procedure to verify that DIMMs are installed correctly: 1 Check that the printer’s control panel displays READY when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check...

6-6 Removing and Replacing Parts EN Figure 6-1 Installing EIO Cards or Mass Storage Devices

EN Removal and Replacement Strategy 6-7 Removal and Replacement Strategy This chapter documents removal and replacement of major assemblies. Replacement is generally the reverse of removal. Occasionally, information is included to provide direction for difficult or critical replacement procedures. W...

6-8 Removing and Replacing Parts EN Figure 6-2 Phillips vs. Posidriv Screwdrivers Phillips Posidriv Table 6-1. Screws Used in the Printer Drawing and Description Purpose Threaded Phillips with captive star washer Used to fasten metal to metal when good electrical contact is needed. Silver Self-tappi...

EN Removal and Replacement Strategy 6-9 Threaded Phillips screw with lock and flat washer Used to fasten metal or plastic to threaded plastic or metal. Spring Screw Used to ground and align the DC Controller pan. Long Machine Screw Used to fasten the DC Controller. Table 6-1. Screws Used in the Prin...

6-10 Removing and Replacing Parts EN Removing Covers Rear Door / Rear Output Bin 1 Face the rear of the printer. Press the two locking tabs toward the center of the printer, releasing the Rear Door. Figure 6-3 Rear Door/Rear Output Bin . Item Explanation A Locking Tabs

EN Removing Covers 6-11 2 The plastic support strap is located on the left side of the printer. To release the strap, pinch the top of the strap with your index finger underneath the strap, and your thumb on top of the tab. Squeeze and lift up from the bottom, while pulling out (Figure 6-4). Figure ...

6-12 Removing and Replacing Parts EN Top Cover Facing the front of the printer, open the Top Cover and remove the Toner Cartridge. CAUTION To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Figure 6-5 Toner Cartridge Engagement Arm 1 Release the Toner Ca...

EN Removing Covers 6-13 CAUTION It is critical that step 1 be performed before you attempt to remove the Top Cover. If you damage the Arm, the printer will not operate. 2 Remove the two self-tapping screws on the top of the chassis. 3 Remove the two self-tapping screws on the top portion of the back...

6-14 Removing and Replacing Parts EN 4 The cable connecting the Control Panel to the printer chassis is on the left side of the Top Cover. Tilt the cover to the left as you lift it. Be careful not to stress the cable as you loosen the cover. Figure 6-6 Control Panel Cable 5 Disconnect the Control Pa...

EN Removing Covers 6-15 Control Panel Overlay and Control Panel 1 Remove the Top Cover (page 6-12). 2 The Control Panel Overlay is held in place on the Top Cover by two tabs on each side. Slide a small flat-blade screwdriver along the outside edge of the Control Panel Overlay, to disengage the two t...

6-16 Removing and Replacing Parts EN Figure 6-8 Back Side of Top Cover Item Explanation A Direction to slide control panel out B Screw

EN Removing Covers 6-17 Toner Cartridge Door Assembly 1 Remove the Top Cover (page 6-12). 2 Remove the Control Panel from the Top Cover (page 6-15). (The Control Panel must be removed before you can separate the Toner Cartridge Door from the Top Cover.) 3 Disengage the pins (A) by pressing outward, ...

6-18 Removing and Replacing Parts EN Front Cover and Tray 1 Front Cover and Tray 1 must be removed individually. See Figure 6-10. 1 Open the Front Cover door. 2 Disengage the Tray 1 Guide pins from inside the Front Cover by pushing the Guides (C) outward. The Cover and Tray 1 will be separated. Pres...

EN Removing Covers 6-19 Figure 6-11 Tray 1 4 Release the Tray 1 Guide by allowing the guide to slide off the keyed pins at its lowest position (Figure 6-11).

6-20 Removing and Replacing Parts EN Front Cover Pins 1 Remove the Front Cover and Tray 1 (page 6-18). 2 Remove the screws (A) to free the Front Cover Pins. Figure 6-12 Front Cover Pins Hint To install a self-tapping screw, first turn it to the left until it clicks, indicating the threads are seated...

EN Removing Covers 6-21 Face Down Assembly 1 Remove the Top Cover (page 6-12). 2 Face the back of the printer. 3 Squeeze the locking tabs inward, one side at a time, to release the Face Down Assembly. See Figure 6-13 4 Lift slightly and then remove the Assembly with a rolling motion away from you. B...

6-22 Removing and Replacing Parts EN Figure 6-14 Face Down Assembly Item Explanation A Locator Pins

EN Removing Covers 6-23 Left and Right Side Covers The removal procedure is the same for both the left and the right side covers. See Figure 6-15. 1 Remove the Top Cover (page 6-12). 2 Locate the tab in the top middle of the cover. Release the tab by pushing down on it. 3 Grab the side cover at the ...

6-24 Removing and Replacing Parts EN Tray 1 Inner Cover 1 Remove the Top Cover (page 6-12), Left and Right Side Covers (page 6-23), and Front Cover and Tray 1 (page 6-18). CAUTION Be sure to locate the Paper Sensor Flag on the left side of the Cover, before proceeding to step 3. It rests in an inden...

6-26 Removing and Replacing Parts EN Right and Left Corner Covers These covers are each secured by one self-tapping screw. Remove the screw, and lift off the cover. Figure 6-18 Right and Left Corner Covers Item Explanation A Corner Cover Screws

EN Removing Assemblies 6-27 Removing Assemblies Internal assemblies are shown in Figure 6-19. All references to the right and left are assumed to be relative to the front of the printer, unless otherwise specified. Figure 6-19 Internal Assemblies Item Explanation A Upper Delivery Assembly B Laser Sc...

6-28 Removing and Replacing Parts EN Transfer Roller Assembly CAUTION Never touch the transfer roller with your fingers. Use unpowdered latex gloves if possible. Roll it up in a clean sheet of paper to protect it after removal. 1 Face the front of the printer, and lift the small green handle on the ...

EN Removing Assemblies 6-29 Figure 6-21 Right Side of Transfer Roller Note The Transfer Roller is held on the right side by a hinged clip. 2 Free the Transfer Roller from the hinged clip by lifting straight up using the blue cleaning brush located inside of the top cover (Figure 6-21). 3 Free the le...

6-30 Removing and Replacing Parts EN Fuser 1 Remove the Rear Door and Rear output bin (page 6-10). 2 Facing the back of the printer, remove the two machine screws holding the Fuser in the chassis. See Figure 6-22. 3 Using a small, flat bladed screw driver, lift at “D” to disengage the Fuser Assembly...

EN Removing Assemblies 6-31 Paper Handling PCA 1 Remove the Top Cover (page 6-12) and Left Side Cover (page 6-23). 2 Facing the left side of the printer, disconnect the ribbon cable from the PCA. 3 Remove two self-tapping screws and two machine screws from the PCA. 4 Rotate the PCA outward, and disc...

6-32 Removing and Replacing Parts EN Top Margin Adjustment When the terminal PCA is replaced in the field, the top margin needs to be re-adjusted. Also, if the top margin of test prints made after laser/scanner unit replacement is not 2.0 mm, this adjustment is necessary. The adjustment procedures a...

EN Removing Assemblies 6-33 Figure 6-25 Location of VR401

6-34 Removing and Replacing Parts EN Main Gear Assembly 1 Remove the Top Cover (page 6-12) and the Left Cover(page 6-23). 2 The Main Motor is located on a PCA (see Figure 6-26) on the back side of the Gear Assembly. Disconnect the Main Motor Cable. 3 Remove five self-tapping screws and the grounding...

EN Removing Assemblies 6-35 Figure 6-27 Removing the Main Gear Assembly 4 Rotate the bottom of the assembly out (Figure 6-27), and then lower it to release the Locating Tab (A) and remove the Main Gear Assembly. CAUTION Use caution when removing the assembly. The Toner Cartridge Engagement Arm may b...

6-36 Removing and Replacing Parts EN Pickup Gear Assembly 1 Remove the Top Cover (page 6-12), Left Side Cover (page 6-23), and the Paper Handling PCA (page 6-31). 2 Remove the four self-tapping screws from the Gear Assembly. Figure 6-28 shows the Assembly and the location of the screws. 3 Release th...

6-38 Removing and Replacing Parts EN Tray 1 Pickup Solenoid 1 Remove the Pickup Gear Assembly (page 6-36). 2 Remove the Tray 1 Solenoid by removing one black machine screw and sliding the Solenoid assembly away from the Pickup Gear Assembly. Figure 6-29 Pickup Gear Assembly with Solenoid Item Explan...

EN Removing Assemblies 6-39 Fan 1 Remove the Top Cover (page 6-12) and Right Side Cover(page 6-23). 2 Disconnect the cable that supplies power to the fan. 3 Remove the two self-tapping screws securing the fan to the chassis. 4 Remove the fan from the chassis. Figure 6-30 Fan (right side view of prin...

6-40 Removing and Replacing Parts EN Formatter Assembly 1 Print a Configuration Page, if possible, to use as a reference when reinstalling the new formatter. 2 Remove any EIO accessories from the EIO slots. 3 Facing the back of the printer, loosen the two thumbscrews and slide the Formatter Assembly...

EN Removing Assemblies 6-41 Tray 1 Roller 1 Open the Top Cover and remove the Toner Cartridge. 2 Facing the front of the printer, raise the green center handle of the Registration Assembly. 3 Depress the locking tab on the right side roller cam, and slide the cam to the right. 4 Remove the D-Roller ...

6-42 Removing and Replacing Parts EN Tray 2 Roller 1 Remove the Paper Tray, and tilt the printer backwards, with the front of the printer facing up. 2 Depress the tab (A) on the right side cam, and slide the cam and the bushing to the right. 3 Rotate the D-Roller 180 o and remove it from the shaft. ...

EN Removing Assemblies 6-43 Paper Feed Roller Assembly 1 Remove the Top Cover (page 6-12), Left Side Cover (page 6-23), Main Gear Assembly (page 6-34), Paper Handling PCA (page 6-31), and Pickup Gear Assembly (page 6-36). 2 Remove the Paper Feed Roller Clutch (C) located on the left side of the Pape...

6-44 Removing and Replacing Parts EN 3 Remove the two machine screws in the center of the printer, under the Registration Assembly Roller Guide. See Figure 6-35. Figure 6-35 Location of two “common” screws (inside printer) 4 Remove the paper tray, and tilt the printer back, with the front facing up....

EN Removing Assemblies 6-45 Figure 6-36 Paper Feed Roller Assembly (bottom view of printer) 6 Remove the Paper Feed Roller Assembly from the chassis, while feeding the cable back through the hole in the chassis. Item Explanation A Screws

6-46 Removing and Replacing Parts EN DC Controller Board and Power Supply This assembly contains two PCAs. One houses the DC Controller and the High-Voltage Power Supply, and the other contains the Low- Voltage Power Supply. 1 Remove the Top Cover (page 6-12), Left and Right Side Covers (page 6-23),...

EN Removing Assemblies 6-47 Figure 6-37 DC Controller Assembly (rear view of printer) Item Explanation A Machine Screws B Self-tapping Screws C Lock Washer/Grounding Wire

6-48 Removing and Replacing Parts EN Figure 6-38 DC Controller Assembly (long screws) 5 Remove the two screws (A) (Figure 6-38) located at the back of the DC Controller Assembly, inside the chassis. These are long screws; their position requires the use of a magnetized screwdriver. 6 Facing the rear...

EN Removing Assemblies 6-49 8 The boards are linked by a ribbon cable and held onto the tray with four screws each. Carefully remove the ribbon cable that connects them, and loosen the screws on the board you wish to remove. Figure 6-39 DC Controller Assembly Hint To prevent damage to the high volta...

6-50 Removing and Replacing Parts EN Paper Feed Belt Assembly 1 Remove the Top Cover (page 6-12), Left Cover (page 6-23), and Main Gear Assembly (page 6-34), DC Controller (page 6-46), and Transfer Roller Assembly (page 6-28). 2 Facing the front of the printer, remove the machine screws on each side...

6-52 Removing and Replacing Parts EN Tray 1 Shaft 1 Remove the Top Cover (page 6-12), Left and Right Side Covers (page 6-23), Pickup Gear Assembly (page 6-36), and Paper Handling PCA (page 6-31). 2 Raise the green center handle of the Registration Assembly. 3 Remove the plastic collar on the right, ...

EN Removing Assemblies 6-53 5 Release the tabs of the gear on the left side of the shaft, outside the chassis, and slide the gear off. 6 Slide the shaft to the right, and then angle it out of the chassis. Hint Make sure that the Tray 1 Lift Plate (with spring) is pressed down before installing the T...

6-54 Removing and Replacing Parts EN Tray 2 Shaft 1 Remove the Top Cover (page 6-12), Left and Right Side Covers (page 6-23), Pickup Gear Assembly (page 6-36), and Paper Handling PCA (page 6-31). 2 Remove the spring from the gear on the left side of the shaft. 3 Align the solenoid arm (B) (see Figur...

EN Removing Assemblies 6-55 Reassembly Steps: 1 Tip the printer back, so that the front faces up. 2 Insert the shaft into the fitting on the right side. Then, angle the shaft into the other side. 3 Place the bushing on the right end of the shaft, and push until the tab locks in the indentation in th...

6-56 Removing and Replacing Parts EN Tray 1 Lift Plate 1 Remove the Front Cover (page 6-18), Tray 1 Shaft (page 6-52), Top Cover (page 6-12), Left and Right Side Covers (page 6-23). 2 Rotate the Tray 1 Lift Plate until the opening of the hook faces up. Then, press down on each hook until it slips of...

EN Removing Assemblies 6-57 Tray 1 Separation Pad 1 Rotate the Separation Pad 90 o toward you, so that it is oriented up. 2 Lift the assembly out of the slots. Be sure not to lose the spring, which is not captive. Figure 6-46 Tray 1 Separation Pad

6-58 Removing and Replacing Parts EN Paper Guide 1 Lift the green handle in the middle of the Registration Assembly. 2 Release the Guide by freeing the end pins and the clips in the middle, then lift the Paper Guide out. Figure 6-47 Paper Guide Item Explanation A Green Handles B Paper Guide C End Pi...

EN Removing Assemblies 6-59 Paper Path Detect Sensor 1 Remove the Paper Tray. Remove the Top Cover (page 6-12), Left Side Cover (page 6-23), Pickup Gear Assembly (page 6-36), and Paper Handling PCA (page 6-31). 2 Remove the two screws securing the Sensor to the chassis. 3 Remove the Sensor, feeding ...

6-60 Removing and Replacing Parts EN Face Down Bin Full Sensor 1 Remove the Top Cover (page 6-12), Rear Door/Rear Output Bin (page 6-10), and Left and Right Side Covers (page 6-23). 2 The Face Down Bin Full Sensor is located on the top of the Upper Delivery Assembly. Release the two clips (A) (Figur...

EN Removing Assemblies 6-61 Figure 6-50 Detail of Bin Full Sensor Item Explanation A Clips

6-62 Removing and Replacing Parts EN Power Connection 1 Remove the Top Cover (page 6-12), Left Side Cover (page 6-23), and Rear Door / Rear Output Bin (page 6-10). 2 Disconnect the two cables from the Power Connection. 3 Remove the two self-tapping screws. 4 Remove the Power Connection. Figure 6-51 ...

EN Removing Assemblies 6-63 Registration Assembly 1 Remove the Top Cover (page 6-12), Left Side Cover (page 6-23), Pickup Gear Assembly (page 6-36), and the Main Gear Assembly (page 6-34). 2 Release the E-ring on the Registration Assembly Clutch, and remove the Clutch (Figure 6-34 on page 6-43). 3 R...

6-64 Removing and Replacing Parts EN Figure 6-53 Registration Assembly Clutch Hint When reinstalling the clutch, orient the shaft with the flat spot up. When the clutch slides on, the slotted metal alignment tab will seat onto a plastic stabilizer. Make sure that the cable is situated away from the ...

EN Removing Assemblies 6-65 Upper Delivery Assembly 1 Remove the Top Cover (page 6-12), Rear Door/Rear Output Bin (page 6-10), and Left and Right Side Covers (page 6-23), Main Gear Assembly (page 6-34),. Figure 6-54 Upper Delivery Assembly (rear left view of printer) 2 Face the left side of the prin...

6-66 Removing and Replacing Parts EN Figure 6-55 Upper Delivery Assembly Tabs 3 The Face Down Bin Full Sensor is on the left side of the Upper Delivery Assembly (page 6-60). Be careful not to damage it as you slide the Delivery Assembly out of the chassis. Hint To reassemble the Upper Delivery Assem...

EN Removing Assemblies 6-67 Delivery Roller Removal 1 Remove the Top Cover (page 6-12) the Left and Right Side Covers (page 6-23), Rear door/Rear Output Bin (page 6-10), Main Gear Assembly (page 6-34), and the Upper Delivery Assembly (page 6-65). Figure 6-56 Delivery Roller Components 2 Facing the l...

6-68 Removing and Replacing Parts EN Figure 6-57 Right Delivery Roller Tab 5 The Lower Delivery Rollers may fall out. When you replace them, make sure they align with the indentations in the chassis. 6 Individual Rollers, located above the Lower Delivery Rollers, may be removed by using a flat-blade...

EN Removing Assemblies 6-69 Laser Scanner Assembly 1 Remove the Top Cover (page 6-12) and the Face Down Assembly Base (page 6-21). 2 Facing the back of the printer, remove the four black screws holding the assembly to the chassis. 3 Disconnect the cables B, C, and D on each side of the assembly. 4 R...

6-70 Removing and Replacing Parts EN Main Motor 1 Remove the Main Gear Assembly (page 6-34). 2 Remove the three screws securing the motor to the back of the Main Gear Assembly. 3 Carefully separate the motor from the Gear Assembly. Figure 6-59 Main Gear Assembly with Motor (rear view) Item Explanati...

EN Removing Assemblies 6-71 Toner Cartridge Guides 1 Remove the Top Cover (page 6-12) and Left and Right Side Covers (page 6-23). 2 Release the “leading” tab (A) first. See Figure 6-60. 3 Rotate the Guide in the direction shown to unlock the remaining two tabs. 4 Slide the Guide out of the chassis F...

6-72 Removing and Replacing Parts EN Power Inlet Assembly 1 Remove the Top Cover (page 6-12) and the Right Side Cover (page 6-23). 2 Remove the Switch Rod by flexing it slightly and unhooking it from the switches on each end. 3 Remove the three self-tapping screws (B) from the Power Inlet housing. 4...

EN Optional 500-sheet Tray Disassembly 6-73 Optional 500-sheet Tray Disassembly 1 Using a flathead screwdriver, release the locking tabs by pressing down in the locking tab location slots. 2 Remove the right and left auxiliary covers, and the front cover. Figure 6-62 Optional 500-sheet Tray (top vie...

6-74 Removing and Replacing Parts EN Figure 6-63 500-sheet Tray (top view with covers removed) 3 Remove the nine self-tapping screws. A Self-tapping screws

EN Optional 500-sheet Tray Disassembly 6-75 Tray Indicator Assembly 1 Remove the left front corner cover screw. 2 Remove the cover. 3 Remove the Tray Indicator Assembly. Figure 6-64 Removing the Tray Indicator Assembly A Left Corner Cover screw B Tray Indicator Assembly

6-76 Removing and Replacing Parts EN Left Front Corner Cover Installation 1 Install the Tray Indicator Assembly. 2 Depress the indicator to ensure the Tray Indicator Limit Tab is between the upper and lower limit stops. Note Ensure that the Tray Indicator operates correctly. Figure 6-65 Installing t...

EN Optional 500-sheet Tray Disassembly 6-77 Paper Size Spring Assembly 1 Remove the Paper Size Spring Assembly by disengaging the locking tabs from the left frame assembly. 2 Lift straight up to separate the internal component assembly from the frame assembly. Figure 6-66 Removing the Paper Size Spr...

6-78 Removing and Replacing Parts EN D-Roller and Feed Roller Feed Roller Removal 1 Pinch the Feed Roller Tab and slide it off of the shaft. D-Roller Removal 1 Disengage the Spring (B). 2 Remove the Pickup Roller Shaft from the Retaining Clips. 3 Depress the Locking Tab on the D-Rollers and remove i...

EN Optional 500-sheet Tray Disassembly 6-79 Gear Assembly and PCA 1 Remove the Gear Assembly by removing the six small self-tapping screws. 2 Remove the 500-sheet Feeder PCA by removing the two machine screws (C). 3 Remove the Paper Size Switch PCA by removing the two machine screws. Figure 6-68 Rem...

6-80 Removing and Replacing Parts EN Power Connector 1 Remove the Power Connector by removing the two screws (A). Figure 6-69 Removing the Power Connector A Screws

EN Optional 500-sheet Tray Disassembly 6-81 Separation Roller 1 Lift the Return Cover. 2 Pinch the Separation Roller Tab. 3 Slide the Separation Roller off of the shaft and remove. Figure 6-70 Removing the Separation Roller A Separation Roller B Return Cover

EN Overview 7-1 7 Troubleshooting Overview This chapter discusses the following: ● Troubleshooting Process ● Troubleshooting the Printing System ● General Troubleshooting Information ● Reference Diagrams

7-2 Troubleshooting EN Troubleshooting Process The troubleshooting process is a systematic approach that addresses the major problems first, then other problems as you identify the causes for printer malfunctions and errors. The Troubleshooting Process Flow on page 7-4 illustrates the major steps fo...

EN Troubleshooting Process 7-3 Image Quality(page 7-48) Does the print quality meet the customer’s expectations? This section gives Toner Cartridge checks, information on EconoMode, image defect examples, and the repetitive defect ruler. Interface Troubleshooting(page 7-76) Can the customer print fr...

7-4 Troubleshooting EN Troubleshooting Process Flow

7-6 Troubleshooting EN Troubleshooting the Printing System Preliminary Operating Checks Prior to troubleshooting a specific printer problem, you should ensure that: ● The printer is being maintained on a regular basis as described in Chapter 4. ● The customer is using acceptable paper as specified i...

EN Troubleshooting the Printing System 7-7 Power On It is important to have the printer’s Control Panel functional as soon as possible in the troubleshooting process so that the printer’s diagnostics can assist in locating printing errors. Table 7-2. Power on Defect or Blank Display Problem Action I...

EN Troubleshooting the Printing System 7-9 Engine Test The engine test verifies that the print engine is functioning correctly. The Formatter PCA is completely bypassed during an engine test. This test is very useful for isolating printer problems. The engine test prints a full page of lines across ...

7-10 Troubleshooting EN Engine Test Button Location The engine test verifies that the print engine is functioning correctly. The Formatter PCA is completely bypassed during an engine test. This test is very useful for isolating printer problems. The engine test prints a full page of lines across the...

EN Troubleshooting the Printing System 7-11 Display The Control Panel should display READY , OFFLINE , or POWERSAVE ON . For information about errors displayed, access the Event Log. If the display is blank, see “Preliminary Operating Checks” on page 7-6.

7-12 Troubleshooting EN Event Log Use the Event Log to diagnose and troubleshoot printer errors and intermittent failures. You can either display or print the Event Log. Access the Event log from the Control Panel’s Information Menu. (Select PRINT EVENT LOG or SHOW EVENT LOG .) The Event Log retains...

EN Troubleshooting the Printing System 7-13 Figure 7-2 Event Log Page

7-14 Troubleshooting EN Display the Event Log If the printer cannot print or move any paper, follow these steps to display the Event Log. 1 Press [Menu] until INFORMATION MENU appears. 2 Press [Item] until SHOW EVENT LOG appears. 3 Press [Select] to show the Event Log. 4 Press [+] to scroll through ...

EN Troubleshooting the Printing System 7-15 The Event Log may record errors in a different format than the Control Panel Display. For example, should a 50.1 FUSER ERROR / CYCLE POWER be displayed on the Control Panel, the Event Log will record a 50.02.01 error, with the 02 signifying that 2 sensors ...

7-16 Troubleshooting EN Printer Messages The following table explains messages that might display on the printer’s Control Panel. Alphabetical printer messages and their meanings are listed in Table 7-5, and numerical printer messages are listed in Table 7-6. Hint If the message persists requesting ...

EN Troubleshooting the Printing System 7-17 BAD OPT TRAY CONNECTION The optional tray is not connected properly. 1. Re-install the optional tray.2. Make sure the optional tray is connected and the connector is not damaged.3. Replace the optional tray. CANNOT DUPLEX REAR BIN OPEN The printer cannot d...

EN Troubleshooting the Printing System 7-19 FLASH FILE SYSTEM IS FULL The flash DIMM is full. 1. Delete files from the Flash DIMM or add another DIMM. 2., Download or delete files from HP JetAdmin, and download or delete fonts from HP FontSmart. (See the software help for more information.) FLASH IS...

7-20 Troubleshooting EN INSTALL TRAY x The printer is unable to print the current job because the specified tray ( x ) is open or not inserted correctly. 1. Re-insert the specified tray.2. Check for damaged tabs in the tray.3. Check for damaged switches in the printer.4. Replace the PCA Controller i...

EN Troubleshooting the Printing System 7-21 MEMORY FULL STORED DATA LOST There is no available memory in the printer. The current job might not print correctly and some resources (such as downloaded fonts or macros) might have been deleted. The customer might want to add more memory to the printer, ...

7-22 Troubleshooting EN PERFORM PRINTER MAINTENANCE To ensure optimum print quality, the printer prompts the customer to have routine maintenance performed every 150,000 pages. Install the Printer Maintenance Kit. Be sure to reset the Maintenance Page Count when you install the PM Kit. See page 3-34...

EN Troubleshooting the Printing System 7-23 RAM DISK IS WRITE PROTECTED The RAM disk is protected, and no new files can be written to it. Disable the write protection through HP JetAdmin. TRAY x EMPTY The specified tray is empty, but the current job does not need this tray in order to print correctl...

7-24 Troubleshooting EN TRAY x LOAD [TYPE] [SIZE] One of the following occurred:There is no paper loaded in the specified tray, or the paper is not the size requested, or the Control Panel is not set for the size of paper loaded.The tray is not properly adjusted for size.The default paper size is se...

EN Troubleshooting the Printing System 7-25 USE [TYPE] [SIZE] INSTEAD? If the requested paper size or type is not available, the printer asks if it should use another paper size or type instead. 1. Press [-Value+] to scroll through the available types and sizes.2. Press [Select] to accept the altern...

EN Troubleshooting the Printing System 7-27 13.5 PAPER JAM 13.05 Paper delay jam at Fuser. For 13.5 and 13.6 : 1. Check the Transfer Roller and Small Media Belt to ensure they are operating and can feed paper.2. Check the paper path for obstructions at the Transfer Roller and Toner Cartridge, at the...

7-28 Troubleshooting EN 13.20 PAPER JAM 13.20 or 13.32 Paper stopped jam in the paper path. For 13.20 and 13.21 : 1. Check the entire paper path for obstructions such as paper in the path, registration area, transfer area, paper feed, and Fuser.2. Check that all assemblies are seated and doors are c...

EN Troubleshooting the Printing System 7-29 22 EIO x BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE Too much data was sent to the EIO card in the specified slot ( x ). Press [Go] to clear the message. (Data will be lost.) 22 PARALLEL I/O BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE Too...

7-30 Troubleshooting EN 40 BAD SERIAL TRANSMISSION alternates with PRESS GO TO CONTINUE The printer encountered an error while transferring data from the computer. The error might have occurred for several reasons: The computer was powered on or off while the printer was online.The printer’s serial ...

EN Troubleshooting the Printing System 7-31 41.3 UNEXPECTED PAPER SIZE The paper size you are trying to print is not the same as the settings for the tray. 1. Make sure that all trays are correctly adjusted for size.The size displayed on the front of the paper tray must match the size of paper loade...

7-32 Troubleshooting EN 50.x FUSER ERROR A Fuser error has occurred. X Description1 Low Fuser temperature.2 Fuser warm up service.3 High Fuser temperature.4 Faulty Fuser.5 Inconsistent Fuser. 1. Turn the printer off for a minimum of 20 minutes to clear the error. 2. Reseat the Fuser.3. Turn the powe...

7-34 Troubleshooting EN 53.xy.zz PRINTER ERROR There is a memory error with an accessory. The DIMM that caused the error will not be used. Values of x , y , and zz are as follows:x=DIMM type0=ROM1=RAM y=Device location0=internal memory(ROM or RAM)1 to 3=DIMM slots1, 2, or 3 zz=Error number0=Unsuppor...

EN Troubleshooting the Printing System 7-35 55 PRINTER ERROR alternates with PRESS GO TO CONTINUE An internal communication error occurred. 1. Press [Go] . The page containing the error will automatically be reprinted.2. Check power at the site.3. Replace the Formatter PCA. 4. Replace the DC Control...

7-36 Troubleshooting EN 62.x PRINTER ERROR There is a problem with the printer’s memory. The x value refers to the location of the problem:0 = Internal memory1 to 3 = DIMM slots 1, 2, or 3 Reseat or replace the specified DIMM. 64.x PRINTER ERROR A scan buffer error occurred. 1. Turn the printer off,...

EN Troubleshooting the Printing System 7-37 68 NVRAM FULL CHECK SETTINGS An error occurred in the printer’s nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. 1. Print a Configuration Page and check the printer settings to determine which values have c...

7-38 Troubleshooting EN 79.xxxx PRINTER ERROR The printer detected an error. The numbers ( xxxx ) indicate the specific type of error. 1. Turn the printer off, and then turn the printer on.2. Try printing a job from a different software application. If the job prints, go back to the first applicatio...

EN Troubleshooting the Printing System 7-39 8x.yyyy The EIO accessory in slot x has encountered a critical error as specified by yyyy . X Description1 EIO slot 1 - The printer detected an error with the EIO card.2 EIO slot 2 - The printer detected an error with the EIO card.6 EIO slot 1 - The EIO ca...

7-40 Troubleshooting EN General Paper Path Troubleshooting Paper jams occur in the printer when paper does not either reach or clear a photosensor along the printer’s paper path in a specific amount of time. If a paper jam occurs, a 13.xx PAPER JAM message is displayed on the printer’s Control Panel...

7-42 Troubleshooting EN Paper Path Test To perform a Paper Path Test: 1 Press [Menu] until INFORMATION MENU appears 2 Press [Item] until PRINT PAPER PATH TEST appears. 3 Press [Select] . 4 Press [+] to cycle selections until the desired paper tray appears. 5 Press [Select] . 6 Press [+] until the de...

EN Troubleshooting the Printing System 7-43 Information Pages From the printer’s control panel you can print pages that give details about the printer and its current configuration. The following information pages are described here: ● Menu Map ● Configuration Page ● PCL or PS Font List For a comple...

EN Troubleshooting the Printing System 7-45 Configuration Page Use the Configuration Page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and printer languages. Note If an HP JetDirect pr...

7-46 Troubleshooting EN Figure 7-5 Configuration Page

EN Troubleshooting the Printing System 7-47 Verify installed options Under “Installed Personalities” on the Configuration page, look for options such as hard disk or DIMM types and sizes. Verify that the options which are installed in your printer are reflected in the Configuration Page. If an insta...

7-48 Troubleshooting EN Image Quality When you are working with customers, obtain a print sample before you begin troubleshooting their printer. Ask the customer to explain the quality they expect from the printer. The print sample will also help clarify the customer’s explanation. Check the Toner C...

EN Troubleshooting the Printing System 7-49 Use the following list to ensure that the Toner Cartridge is still operable. ● Ensure that the Toner Cartridge has toner. Full Toner Cartridge weight = 1880 grams (66.3 oz.) Empty Weight = 1450 grams (51.1 oz.) ● Check the expiration date of the Toner Cart...

7-50 Troubleshooting EN Image Defects The quality of the printer’s output is subject to the judgment of the user. This section of the manual helps you define print quality defects and understand what factors affect print quality. The print samples shown in the following figures illustrate some print...

7-52 Troubleshooting EN High voltage power supply circuit is defective (not supplying the correct negative voltage). Replace the High Voltage Power Supply PCA. The High Voltage Power Supply is installed improperly. If the High Voltage Power Supply has been removed and replaced, it may not be seated ...

EN Troubleshooting the Printing System 7-55 DC Controller PCA is defective. The DC Controller supplies the proper voltage to the High Voltage Power Supply PCA. Replace the DC Controller PCA. No Developing Bias. 1. Clean the High Voltage Power Supply contacts. With no Developing Bias charge, toner is...

7-56 Troubleshooting EN Dirty or deformed Transfer Roller. Replace the Transfer Roller. See also “Dropouts” on page 7-60. Table 7-13. Character Voids Possible Cause Action Paper surface too rough. Toner migrates to low spots, leaving higher areas void. User paper with correct finish (smoothness) mee...

7-60 Troubleshooting EN Poor connection of cables to the Laser Scanner. Reseat the cables connected to the Laser Scanner. Poor connection of cables to the DC Controller Assembly. Reseat the cables connected to the DC Controller Assembly. Defective Laser Scanner. Replace the Laser Scanner. Defective ...

7-62 Troubleshooting EN EconoMode is on. EconoMode saves toner by reducing the dot density. This may appear to be a print quality problem in some cases. Turn EconoMode off. Paper does not meet specifications. The moisture content, conductivity, or surface finish may not work correctly with the elect...

EN Troubleshooting the Printing System 7-63 High Voltage Power Supply PCA is defective. Replace the High Voltage Power Supply PCA. DC Controller PCA is defective. The DC Controller supplies the proper voltage to the High Voltage Power Supply PCA. Replace the DC Controller PCA. Table 7-20. Gray Backg...

7-64 Troubleshooting EN Wrong toner density setting. From the Print Quality Menu on the Control Panel, adjust the toner density setting. Make sure EconoMode is off. Faulty Toner Cartridge. Replace the Toner Cartridge. See also “Light Print, Dark Print, or Fade” on page 7-65. Table 7-21. Horizontal S...

7-66 Troubleshooting EN Poor contact to the Engine Controller Board. 1. Clean the contacts if they are dirty. If the problem remains after cleaning, or if parts are damaged or deformed, replace them. 2. Replace the Engine Controller Board if necessary. Defective Laser Scanner. Replace the Laser Scan...

EN Troubleshooting the Printing System 7-69 Wrong Fuser setting for paper type. From the Paper Handling Menu on the Control Panel, change the Fuser Mode setting or choose another paper type from the printer driver. Fusing Assembly is defective. The print will smear if the Fusing Assembly is not heat...

7-70 Troubleshooting EN Paper does not meet printer specifications or is stored improperly. 1. Print a few more pages to see if the problem corrects itself.2. Turn over the stack of paper in the tray. Also try rotating the paper 180°.3. Check the paper (or other print media) type and quality. Replac...

7-72 Troubleshooting EN Repetitive Defect Ruler Repetitive print defects usually are associated with a specific roller within the printer or the Toner Cartridge. Use Figure 7-1 to isolate the cause of repetitive print defects. Align the first occurrence of the defect with the top of the “ruler” (at ...

EN Troubleshooting the Printing System 7-73 Figure 7-6 Repetitive Defect Ruler

7-74 Troubleshooting EN Image System Troubleshooting Half Self-Test Functional Check The electrophotographic process can be subdivided into the following stages: ● Cleaning (removes excess toner from drum surface) ● Conditioning (places a uniform electrical charge on drum) ● Writing (laser strikes s...

EN Troubleshooting the Printing System 7-75 Drum Rotation Functional Check The photosensitive drum, located in the Toner Cartridge, must rotate for the print process to work. The photosensitive drum receives its drive from the Main Drive assembly. To verify whether the drum is rotating: 1 Open the t...

7-76 Troubleshooting EN Interface Troubleshooting This section provides an overview of the printer’s interface requirements. Communications Check Note Communication problems are normally the customer’s responsibility. Time spent attempting to resolve these problems may not be covered by the product’...

EN Troubleshooting the Printing System 7-77 Figure 7-7 JetDirect Configuration Page Network statistics I/O card status IP address Node name Novell status

7-78 Troubleshooting EN JetDirect Configuration ● If the EIO JetDirect Card has successfully powered up and completed its internal diagnostics, the I/O CARD READY message appears. If communication is lost, an I/O NOT READY message appears followed by a two digit error code. See the HP JetDirect Netw...

EN Reference Diagrams 7-79 Reference Diagrams Locations of Components Figure 7-8 Paper Path

7-80 Troubleshooting EN Figure 7-9 250-sheet Paper Feeder

EN Reference Diagrams 7-81 Figure 7-10 250-sheet Paper Feeder

7-82 Troubleshooting EN Figure 7-11 Tray 2 Paper Path

EN Reference Diagrams 7-83 Figure 7-12 500-sheet Paper Feeder

7-84 Troubleshooting EN Figure 7-13 500-sheet Paper Feeder

EN Reference Diagrams 7-85 Figure 7-14 Duplexing Unit

EN Reference Diagrams 7-87 Figure 7-16 Duplexing Unit

7-88 Troubleshooting EN Sensors and Signals The drawing below shows key components, sensors, and switches that control the operation of the printer. The table on page 7-90 shows the name of each sensor, as well as the signal name and its destination or source. Figure 7-17 Paper Path and Components D...

EN Reference Diagrams 7-89 Figure 7-18 Paper Path (dashed lines represent duplexer path)

7-92 Troubleshooting EN Figure 7-19 Location of Sensors and Switches

EN Reference Diagrams 7-93 Figure 7-20 Duplexer Sensors and Switches Reversing unit paper sensor Deflector drive solenoid Refeed paper sensor Side registration guide home position sensor

EN Reference Diagrams 7-95 Figure 7-22 Motors (Duplexing unit)

EN Reference Diagrams 7-97 Figure 7-24 Connectors (Duplexing Unit and 250-sheet Paper Feeder)

EN Reference Diagrams 7-99 Figure 7-26 PCA (Duplexing Unit)

7-100 Troubleshooting EN Figure 7-27 Clutches and Solenoids

7-104 Troubleshooting EN Figure 7-31 DC Controller Board Test Points and Switches

EN Reference Diagrams 7-105 Figure 7-32 250-sheet Paper Feeder Sensors

EN Reference Diagrams 7-107 DC Controller PCA Inputs and Outputs Figure 7-33 DC Controller PCA I/O (1 of 4)

EN Overview 8-1 8 Parts and Diagrams Overview The figures in this chapter identify and locate the printer’s major subassemblies and replacement parts. This chapter discusses the following: ● How to Use the Parts Lists and Diagrams ● Accessories and Supplies ● Illustrations and Parts Lists

8-2 Parts and Diagrams EN How To Use the Parts Lists and Diagrams The figures in this chapter illustrate the major subassemblies in the printer and their component parts. A table accompanies each exploded view diagram. Each table lists the item number for the replaceable part, the associated part nu...

8-4 Parts and Diagrams EN Accessories and Supplies The following items are available through your local authorized HP dealer. To find a dealer near you, call the HP Customer Information Center (800) 752-0900. Note See page 2-4 for documentation product numbers. Table 8-1. Accessories and Supplies De...

EN Accessories and Supplies 8-5 Serial Cables9-9 pin serial cable (male/female)9-25 pin serial cable (male/female) C2932AC2933A Serial Adapter25-9 pin adapter (male/female) C2809A Macintosh Computer Serial Cable 92215S Macintosh Network Cable Kit 92215N Enhanced I/O CardsEthernet RJ-45 onlyEthernet ...

8-6 Parts and Diagrams EN Common Hardware and Replacement Cables Table 8-2. Screws Used in the Printer Description Part No. Screw, M4x10 Pan Head Tapping XB4-7401-007CN Screw, M4x8 Truss Head Tapping XB4-7400-807CN Screw, M3x6 TP XA9-0267-000CN Screw, M4x16 W/Washer XA9-0838-000CN Screw, M4x6 W/Wash...

EN Illustrations and Parts Lists 8-7 Illustrations and Parts Lists Upper Delivery Roller Assembly Paper Feed Belt Assembly Paper Feed Roller Assembly DC Controller Assembly Printer Drive Assembly Pickup Drive Assembly

8-8 Parts and Diagrams EN Figure 8-1 Assembly Location Diagram Fuser Registration Roller Assembly Paper Tray Paper Pickup Roller Assembly Toner Cartridge Table 8-4. Assemblies Listed Alphabetically and Their Part Numbers Description Part No. Exchange No. Exploded View in Figure DC Controller with Ri...

EN Illustrations and Parts Lists 8-9 Paper Feed Roller Assembly RG5-3522-000CN Figure 8-11 Paper Feed Belt RG5-3526-000CN Figure 8-10 Registration Roller Assembly RG5-3524-000CN Figure 8-12 Table 8-4. Assemblies Listed Alphabetically and Their Part Numbers (continued) Description Part No. Exchange N...

8-10 Parts and Diagrams EN Figure 8-2 External Covers and Panels 4 1 2 5 3 7 6 A B C D F E G H I 8 A B C 6 9 10 Table 8-5. External Covers and Panels Item No. Part No. Quantity Description 1 RG5-3547-000CN 1 Front Inner Cover Assembly 1A RB1-6134-000CN 1 Tray 1 Sensor Arm 1B RB1-6136-000CN 1 Tray 1 ...

8-12 Parts and Diagrams EN Figure 8-3 Upper Cover Assembly 3 1 2 4 5 Table 8-6. Top Cover Assembly Item No. Part No. Quantity Description 1 RG5-3604-000CN 1 Control Panel Assembly 2 C4110-40004 1 Control Panel Overlay (English)

EN Illustrations and Parts Lists 8-13 3 RG5-3556-000CN 1 Toner Cartridge Door Assembly 4 RB2-1759-000CN 1 Control Panel Leaf Spring 5 RB2-1906-000CN 1 Cleaning Brush Table 8-6. Top Cover Assembly (continued) Item No. Part No. Quantity Description

8-16 Parts and Diagrams EN Figure 8-5 Internal Components (2 of 4) 1 2 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Screws M4x10, Tapping, Pan Head unless otherwise noted 24 3 12 13 1

8-18 Parts and Diagrams EN Figure 8-6 Internal Components (3 of 4) 1 2 5 6 7 8 9 3 4 10

8-20 Parts and Diagrams EN Figure 8-7 Internal Components (4 of 4) 1 2 3 4 5

8-22 Parts and Diagrams EN Figure 8-8 Upper Delivery Assembly Table 8-11. Upper Delivery Assembly Item No. Part No. Quantity Description 1 RG5-3542-000CN 1 Upper Delivery Assembly 2 RB2-1980-000CN 1 Face Down Bin Full Sensor Lever 3 RB2-1986-000CN 1 Right Bushing 4 RB2-1987-000CN 1 Left Bushing 5 RB...

EN Illustrations and Parts Lists 8-23 Figure 8-9 Tray 2 Paper Pickup Roller Assembly 1 2 3 4 5 6 7 8 9 Table 8-12. Tray 2 Paper Pickup Roller Assembly Item No. Part No. Quantity Description 1 RG5-3521-000CN 1 Paper Pick Up Roller Assembly (Tray 2) 2 RB2-1821-000CN 1 Pickup Roller 250-sheet Trays 3 R...

8-24 Parts and Diagrams EN Figure 8-10 Paper Feed Belt Assembly 1 2 3 4 5 6 7 8 9 10 11 12

8-26 Parts and Diagrams EN Figure 8-11 Paper Feed Assembly 1 2 3 4 5

8-28 Parts and Diagrams EN Figure 8-12 Registration Roller Assembly 1

8-30 Parts and Diagrams EN Figure 8-13 250-sheet Tray 1 2 3 5 4

8-32 Parts and Diagrams EN Figure 8-14 Main Drive Assembly 1 2 3 4

8-34 Parts and Diagrams EN Figure 8-15 Pickup Drive Assembly 1 2 3 Table 8-18. Pickup Drive Assembly Item No. Part No. Quantity Description 1 RG5-3544-000CN 1 Pickup Gear Assembly 2 RH7-5193-000CN 1 Pickup Solenoid 3 XA9-0815-000CN 1 Screw, TP, M3x4

EN Illustrations and Parts Lists 8-35 Figure 8-16 PCA Assembly Locations 1 2 3 Table 8-19. PCA Assembly Locations Item No. Part No. Quantity Description 1 RG5-3560-000CN 1 Paper Handling PCA 2 RG5-3517-000CN 1 DC Controller 3 RH3-2195-000CN 1 Power Supply (100 - 120 V) 3 RH3-2196-000CN 1 Power Suppl...

8-36 Parts and Diagrams EN Figure 8-17 Printer Controller Assembly 1 2 3 Table 8-20. Printer Controller Assembly Item No. Part No. Quantity Description 1 RH2-5337-000CN 1 Flat Cable 2 RB2-1790-000CN 1 Sensor Mount (Rear of Controller Pan) 3 RB2-1791-000CN 1 Sensor Lever

EN Illustrations and Parts Lists 8-37 Figure 8-18 Fuser 1 Table 8-21. Fuser Item No. Part No. Quantity Description 1 RG5-3528-000CN 1 Fuser (100 - 120 V) 1 RG5-3529-000CN 1 Fuser (220 - 240 V)

8-38 Parts and Diagrams EN Figure 8-19 500-sheet Feeder 10 8 11 7 6 5 1 2 3 13 9 4 11 12 12

8-40 Parts and Diagrams EN Figure 8-20 500-sheet Feeder 9 5 8 2 1 3 7 4 6

8-42 Parts and Diagrams EN Alphabetical Parts List Description Part Number Table Number and Page 250-sheet Universal Paper Tray C4116A Table 8-16 on page 8-31 Cable (Fuser AC) RG5-3561-000CN Table 8-10 on page 8-21 Cable (Scanner) RG5-3562-000CN Table 8-10 on page 8-21 Cable, Display, Accessory Powe...

EN Illustrations and Parts Lists 8-47 Numerical Parts List Part Number Description Table Number and Page C3974-69001 Formatter Assembly C4116A 250-sheet Universal Paper Tray Table 8-16 on page 8-31 C4110-40004 Control Panel Overlay (English) Table 8-6 on page 8-12 RB1-2190-000CN Tray 2 Hook Table 8-...

EN Index 1 Index Numerics 500-sheet Feeder PCA, removing and replacing 6- 81 500-sheet Tray, disassembly 6-74 A AC/DC power distribution 5-3accessories 8-4assemblies, removing and replacing 6-27 C cables, replacement 8-6card stock 1-20CFC usage 1-26cleaning accessories 4-2paper path 4-4printer 4-2sp...