Page 3 - ii; Notice; Copyright Hewlett-Packard Company 1995
ii Notice The information contained in this document is subject to change without notice. HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall n...
Page 4 - iii; Publication History; The printing history of this guide is:; Trademark Credits
iii Publication History This document is the first Technical Support Solutions Guide (TSSG) for the DeskJet 400 printer. The printing history of this guide is: First Edition . . . . . . . . . . . . . . September 1995 Trademark Credits AGFA is a registered trademark of Agfa-Gevaert AG. Arial is a U.S...
Page 5 - iv; Conventions; Warning; Warning text is used where danger to an individual can develop.; Caution; Note
iv Conventions This document uses special conventions to clarify information and ensure your safety and the safety of the product. Pay special attention to the information highlighted in the following ways: Italic type is used for the titles of publications and for emphasis in a paragraph. Warning W...
Page 6 - About This Guide; User’s Guide
v About This Guide This guide is designed as a reference for people who provide post-sale technical support to end-users of the HP DeskJet 400 printer. It represents a collection of information gathered from Hewlett-Packard’s dealer and end-user support organizations. The purpose of this guide is to...
Page 8 - Contents; Chapter 1; Printable Area; Chapter 2
Contents-1 Contents Chapter 1 Product Information Model Numbers and Product Positioning . . . . . . . . . . . . . . . 1-2 Support Tools . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Features and Benefits . . . . . . . . . . . . . . . . . . . . . 1-3 Views . . . . . . . . . . . . . . . . . . . ...
Page 12 - List of Tables
List of Tables-1 List of Tables Chapter 1 Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Table 1-1. The HP DeskJet 400 Printer Model Numbers and Product Positioning . 1-2 Table 1-2. HP DeskJet 400 Printer Features and Benefits . . . . . . . . . . . . . . . . . . . ...
Page 14 - Product Information; Chapter Contents; Section Title
Product Information 1-1 1 Product Information Chapter Contents Section Title Page Model Numbers and Product Positioning . . . . . . . . . . . . . . . . . 1-2 Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . 1-3 ...
Page 15 - Dial caliper or accurate linear scale
1-2 Product Information Model Numbers and Product Positioning Support Tools Hewlett-Packard recommends the following tools for supporting HP DeskJet 400 printer. • Dial caliper or accurate linear scale • Tissue paper • Cotton swabs • Clean lint-free soft cloth • Brush or small computer vacuum cleane...
Page 16 - Features and Benefits; Table 1-2. HP DeskJet 400 Printer Features and Benefits
Product Information 1-3 Features and Benefits Table 1-2. HP DeskJet 400 Printer Features and Benefits Feature Benefit Black output resolution:• 600 by 300 dots per inch Letter-quality output at an affordable price. Prints on plain paper No special paper required. Drop-on-demand thermal inkjet printi...
Page 17 - Feature
1-4 Product Information TrueType scalable fonts support in Windows using the HP printer driver included with the printerThe HP DeskJet 400 also supports TrueType scalable fonts Create any size text needed in Windows 3.1. Grayscale output in Windows using the HP printer driver 256 levels of grayscale...
Page 18 - Views
Product Information 1-5 Views Figure 1-1. The HP DeskJet 400 Printer Figure 1-2. The HP DeskJet 400 Printer (Internal View) Note • For physical dimensions, see “Physical Specifications” later in this chapter. paper feed button power button change cartridge button paper size selector (A4/LTR) paper w...
Page 19 - Printer Options
1-6 Product Information Printer Options The HP DeskJet 400 printer uses a power adapter. When replacing the power adapter, quote the power Adapter number listed below. Table 1-3. HP DeskJet 400 Printer Options Region or Country HP DeskJet 400 Printer Option Number Power Adapter Included Language of ...
Page 20 - Power Adapter Part Numbers
Product Information 1-7 Power Adapter Part Numbers Table 1-4. Power Adapters Plug Type Country or Region Power Adapter Part Number Region’s AC Voltage U.S. Canada Mexico Brazil 8120-6732 120 Vac Hong Kong 9100-5348 220 Vac Australia 9100-5127 240 Vac Europe 8120-6731 230 Vac UK 9100-5131 240 Vac Sou...
Page 22 - Supplies and Accessories; Table 1-5. HP DeskJet 400 Printer Supplies and Accessories
Product Information 1-9 Supplies and Accessories Table 1-5. HP DeskJet 400 Printer Supplies and Accessories Part Number Supply/Accessory Description 51626A Black print cartridge 51625A Color print cartridge C3280AC3281AC3282A Color Kit, including the color print cartridge (cyan, magenta, and yellow ...
Page 23 - User Documentation; Language
1-10 Product Information User Documentation Table 1-6. Available HP DeskJet 400 Printer’s User Documentation Kits Language User Documentation Kit Part Number HP DeskJet 400 Chinese (Traditional) C2642-90108 Chinese (Simplified) C2642-90109 English (USA, Canada, Latin America) C2642-90100 English-Int...
Page 24 - Internal Fonts; Letter Gothic Italic
Product Information 1-11 Internal Fonts Note Windows 3.1 does not support these internal fonts. The HP DeskJet 400 printer driver uses TrueType fonts when printing from Windows 3.1 (see “Selecting a Printer Driver” in chapter 4). Table 1-7. Internal Portrait Fonts Portrait Fonts Comments Courier Upr...
Page 25 - Specifications; Category
1-12 Product Information Specifications Table 1-9. Performance Specifications Category Specification Print modes Draft and Letter-Quality (LQ) Print speed Draft Letter-Quality 3 pages per minute (ppm)2 ppm Mechanism speed (burst at 10 cpi) Draft Letter-Quality 330 characters per second (cps)167 cps ...
Page 32 - Printable area
Product Information 1-19 Figure 1-5. Printable Area (Portrait Orientation) Figure 1-6. Printable Area (Landscape Orientation) black and color printing 0.08 inch (U.S. Letter, Legal and Executive)2.0 mm (A4) black and color printing 0.25 inch (U.S. Letter, Legal and Executive) 3.6 mm (A4) black and c...
Page 33 - Landscape Mode
1-20 Product Information 1. The specifications in this table are based on text scale mode off (63 lines/page on U.S. letter size paper) and perforation skip mode off. The top margin (portrait mode) increases to 0.5 inches with perforation skip on. (The factory default setting for perforation skip mo...
Page 36 - Installation and Configuration
Installation and Configuration 2-1 2 Installation and Configuration Chapter Contents Section Title Page Items Included . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Connecting Power to the Printer . . . . . . . . . . . . . . . . . . . 2-3 Connecting the Printer to a Power Adapter . . . . ....
Page 37 - Items Included
2-2 Installation and Configuration Items Included Figure 2-1. Items Included Note Items not included with the HP DeskJet 400 printer are listed below: – Centronics Parallel Interface Cable– Color KitSee tables 1-5 through 1-9 for the part numbers of these HP DeskJet 400 printer accessories. Printer ...
Page 38 - Connecting Power to the Printer; Connecting the Printer to a Power Adapter; Topic
Installation and Configuration 2-3 Connecting Power to the Printer Connecting the Printer to a Power Adapter Caution Power adapters emit some magnetic interference. Place the adapter on the floor, or at least one inch (approximately 3 cm) away from the computer, disk drive, or hard disk. 1. Plug the...
Page 39 - Centronics Parallel Pinout Information
2-4 Installation and Configuration Centronics Parallel Pinout Information Figure 2-2. Centronics Parallel Interface Connector 1. Active low. Table 2-2. Centronics Parallel Interface Pinout Information Pin Number Pin ID Description 1 Strobe 1 A low pulse causes the printer to read one byte of data. 2...
Page 40 - Connecting the Interface Cable and Establishing Communication
Installation and Configuration 2-5 Connecting the Interface Cable and Establishing Communication • Use a Centronics parallel interface cable to connect HP DeskJet 400 printer to the computer. 1. Turn off the computer and the printer. 2. Connect the printer end of the interface cable to the parallel ...
Page 42 - Installing Windows Printer Drivers; Installing the Printer Driver for Microsoft Windows Users; Ensure you have the minimum system requirements:
Installation and Configuration 2-7 Installing Windows Printer Drivers This section outlines the procedures for installing Microsoft’s and Hewlett-Packard’s printer drivers for Windows 3.1. For more information on available printer drivers, see “Windows Printer Driver Information” in chapter 4. Insta...
Page 43 - Configuring the Printer; Setting up the Printer; Running the DJPMenu Configuration Utility
2-8 Installation and Configuration Configuring the Printer Go to the printer setup to configure the printer. Follow the instructions on the screen to set the configuration. Alternatively, you could configure the printer by using the DJPMenu Configuration Utility for DOS environment. Setting up the P...
Page 44 - Localizing Factory Defaults; You can also use the DJPMenu configuration utility to change the
Installation and Configuration 2-9 Localizing Factory Defaults You can also use the DJPMenu configuration utility to change the factory default settings to those appropriate to a particular country . Then when you reset the printer to the factory defaults, you will be setting them to the “country de...
Page 46 - Operation and Usage
Operation and Usage 3-1 3 Operation and Usage Chapter Contents Section Title Page Printer Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . 3-2 Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Normal Printing from the Paper Tray . . . . . . . . . . . . . . . . . 3-3...
Page 48 - Normal Printing from the Paper Tray
Operation and Usage 3-3 Normal Printing from the Paper Tray 1 If you are using legal, executive, B5 size paper, envelopes, labels and thick paper, you will have to feed these into the printer manually, one by one . See the section on “Manual Single Load”. 1. Open the paper tray and extend it to eith...
Page 49 - Manual Single Load
3-4 Operation and Usage Manual Single Load 1. Select Manual Feed in the Printer Setup dialog box. 2. Open the paper tray. 3. Open the printer door and switch the envelope lever to envelope if you are using envelope, labels or thick paper. Switch the lever to paper if you are using paper or transpare...
Page 51 - Installing/Replacing a Print Cartridge; not get in contact with the star wheels.
3-6 Operation and Usage Installing/Replacing a Print Cartridge Caution • Do not let the print cartridge contacts and nozzles touch any surface or object, including your fingers. Oil and dust can cause missing dots and other print quality problems. • The star wheels on the printer door have sharp edg...
Page 54 - Maintenance; Maintaining Print Cartridges; Print Cartridge Safety
Operation and Usage 3-9 Maintenance The HP DeskJet 400 printer does not require any scheduled maintenance. Periodic cleaning, however, not only enhances the look of the printer, but also maintains it in optimum condition. Cleaning may also make it easier to diagnose a problem visually. Maintaining P...
Page 55 - Print Cartridge Tips; Store print cartridges at room temperature.; Maintaining the Printer
3-10 Operation and Usage Print Cartridge Tips • Do not use print cartridges after the expiration date. See “Identifying the Print Cartridge Expiration Date” in chapter 5. • Keep the print cartridges sealed in the packaging container until ready for use. The print cartridges have a longer life sealed...
Page 56 - Thermal Inkjet II Technology; Figure 2-3. Thermal Inkjet II Technology
Operation and Usage 3-11 Thermal Inkjet II Technology The HP DeskJet 400 printer uses Thermal InkJet II (TIJ II) technology. This technology is based on a disposable print cartridge which propels ink out of 48nozzles. The basic principle of TIJ II is to apply heat to a tiny measure of ink until it e...
Page 58 - Printer Drivers
Printer Drivers 4-1 4 Printer Drivers Chapter Contents Section Title Page Windows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . 4-2 Microsoft’s Printer Drivers for Windows . . . . . . . . . . . . . . . . . . 4-2 Hewlett-Packard’s Printer Drivers for Windows . . . . . . . . . . . . . ...
Page 59 - Windows Printer Drivers; Limited Microsoft Printer Driver Features; Supports printer internal fonts in portrait mode only; Hewlett-Packard’s Printer Drivers for Windows
4-2 Printer Drivers Windows Printer Drivers Hewlett-Packard and Microsoft provide several HP DeskJet 400 printer driver solutions for Windows 3.1. This chapter identifies available printer drivers and which driver to choose for optimum performance. Some users may choose to use the Microsoft printer ...
Page 60 - Printer Driver Features and Capabilities
Printer Drivers 4-3 Printer Driver Features and Capabilities HP DeskJet 400 Printer Driver (v6.0) for Windows The HP DeskJet 400 Printer Driver for Windows (v 6.0) provides the following features and capabilities: • Windows 3.1x compatibility only • Included with HP DeskJet 400 printers and offered ...
Page 61 - Minimum Configuration for Hewlett-Packard’s Printer Drivers; CPU
4-4 Printer Drivers Minimum Configuration for Hewlett-Packard’s Printer Drivers Hewlett-Packard’s printer drivers require the following minimum system configuration: CPU 80386 processor or greater Memory 2 MB of RAM for monochrome printing4 MB of RAM for color imaging Free Disk Space 10 MB free of d...
Page 62 - Common Windows Printer Driver Problems; The HP DeskJet 400 printer holds one color print cartridge; Problem
Printer Drivers 4-5 Common Windows Printer Driver Problems Composite Black Ink The printer driver produces composite black by mixing the colors of the color print cartridge to produce “black” ink. The printer driver uses composite black instead of true black ink because: • The HP DeskJet 400 printer...
Page 63 - Increasing the Printing Speed; Selecting a Printer Driver; Table 4-2. Increasing the Printing Speed; Printing
4-6 Printer Drivers Increasing the Printing Speed Selecting a Printer Driver If you use Microsoft Windows 3.1, install the HP DeskJet 400 printer driver provided with the printer. The accompanying printer software guide provides installation instructions, or see Installing Windows Printer Drivers in...
Page 64 - Problem Resolution
Problem Resolution 5-1 5 Problem Resolution Chapter Contents Section Title Page Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . 5-2 Overall Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 5-3 Solving Power Adapter Problems . . . . . . . . . . . . . . . . . . . . 5-4...
Page 65 - Troubleshooting Tools
5-2 Problem Resolution Troubleshooting Tools The following tools are recommended for troubleshooting the HP DeskJet 400 printer: • Dial caliper or accurate linear scale • Tissue paper • Cotton swabs • Rigid card stock • Clean soft cloth • Voltmeter (used to check the voltage out of the power adapter...
Page 66 - Overall Troubleshooting
Problem Resolution 5-3 Overall Troubleshooting Figure 5-1. Overall Troubleshooting Read “Printer Light Indications” in this chapter. Start Printer fails to power up correctly (power light off)? Light flashing, alternately flashing or flashing in unison? Paper load or eject problems? Fails the printe...
Page 67 - Solving Power Adapter Problems; If the printer; Table 5-1. Solving Power Adapter Problems
5-4 Problem Resolution Solving Power Adapter Problems Troubleshooting the Printer Self-Tests Power On Self-Test HP DeskJet 400 printer performs a power-on self-test when the printer is turned on to test printer operation. There is no printout associated with the power-on self-test. There are two pos...
Page 68 - Printer Demo Page; The printer firmware version and date
Problem Resolution 5-5 Printer Demo Page The printer demo page pattern printed with a black print cartridge installed shows the following: • A nozzle test pattern that identifies any ink nozzles that are not printing. If the diagonal line has a gap, one or more nozzles may be clogged and you may nee...
Page 70 - Printing Problems; Table 5-2. HP DeskJet 400 Printing Problems
Problem Resolution 5-7 Printing Problems Table 5-2. HP DeskJet 400 Printing Problems Problem Probable Cause Solution Printing is skewed or slanted Sheets are not feeding into the printer correctly. The print on your pre-printed forms is slanted. See “Avoiding Print Skew” in this chapter. Re-print th...
Page 71 - Printer Light Indications
5-8 Problem Resolution Printer Light Indications The HP DeskJet 400 printer lights blink on and off to give you information about what the printer is doing. Figure 5-3. Printer Buttons and Lights Table 5-3. Printer Light Indicatons Note One or more blinking lights suggests that user intervention is ...
Page 73 - Solving Carriage Stall Conditions; The
5-10 Problem Resolution Solving Carriage Stall Conditions A carriage stall error condition occurs if the printer detects a problem with the movement of the print cartridge cradle along the printer carriage. In order to exit from a carriage stall, you have to turn the printer off. The Change Cartridg...
Page 75 - Troubleshooting Paper Feed Operations; Problem or Indication
5-12 Problem Resolution Troubleshooting Paper Feed Operations Table 5-5. Media Related Problems Problem or Indication Possible Causes and Solutions If you are using manual feed Print is skewed or slanted See “Avoiding Print Skew” in this chapter. Printer does not pick up sheetsfed by hand 1. Wait fo...
Page 77 - Clearing Paper Jams
5-14 Problem Resolution Clearing Paper Jams 1. Turn off the printer and remove the paper from the paper tray. 2. Open the printer door and remove it by grasping its sides and pulling it up. 3. Open the paper separator (the flap that separates the printed pages from the blank sheets) by pulling it to...
Page 79 - Avoiding Print Skew; paper; Printer Skew Specification; already skewed; Measuring Paper Squareness
5-16 Problem Resolution Avoiding Print Skew Print skew results when the movement of paper in the mechanism is not square to the carriage movement. The result is inconsistent print margins along the paper’s edge. • Print skew is determined by three elements: – The printer itself may skew paper that i...
Page 80 - Measuring Print Skew
Problem Resolution 5-17 Measuring Print Skew 1. Load a stack of paper in the IN tray. Use paper with squareness that is within tolerance. 2. Print a page of information that should display a consistent left margin down the page. 3. Take measurements to determine the print skew on the page. A. Measur...
Page 81 - Troubleshooting Communication Problems
5-18 Problem Resolution Troubleshooting Communication Problems Printer connected tosome type of sharing device? Prints the DOS directory? From DOS, send the following command to print the DOS directory: DIR>LPT1: Disconnect the printer fromthe sharing device. Connect the printer directly to the h...
Page 83 - Troubleshooting Print Cartridges; Short Print Cartridge Life
5-20 Problem Resolution Troubleshooting Print Cartridges Short Print Cartridge Life There are several causes for a short print cartridge life. The information below describes the average print cartridge life for the two recommended print cartridges and possible causes for a reduction to this expecte...
Page 84 - Possible Cause
Problem Resolution 5-21 The print cartridge packaging seal was broken too soon The print cartridge has a longer life sealed in its packaging rather than in the printer. Keep print cartridges sealed in their packaging until needed. Then, install the print cartridge in the printer promptly. If you use...
Page 85 - Identifying the Print Cartridge Expiration Date; Notes
5-22 Problem Resolution Identifying the Print Cartridge Expiration Date Print quality problems may be caused by print cartridges that have passed their expiration date. There are two methods for determining whether a print cartridge is past its expiration date: 1. If the print cartridge is in the or...
Page 87 - Using the Print Cartridge Cleaning Routine; bottom
5-24 Problem Resolution Using the Print Cartridge Cleaning Routine When dots or lines are missing from printouts, use the following routine to clear the print cartridge ink nozzles. The HP DeskJet 400 printer can clean either a black or a color print cartridge. 1. Hold the change cartridge button wh...
Page 88 - Removing Crusted Ink from the Print Cartridge Nozzles; Do not install
Problem Resolution 5-25 Removing Crusted Ink from the Print Cartridge Nozzles Print cartridges left out of the printer may have crusted ink on the print cartridge nozzles. Do not install a print cartridge with crusted ink into the printer . Use the following procedure to remove the crusted ink from ...
Page 89 - Cleaning the Electrical Contacts; To clean the contacts, use the procedure described below:; Clearing Clogged Print Cartridge Nozzles
5-26 Problem Resolution Cleaning the Electrical Contacts You may need to clean the electrical contacts on the print cartridge if: • the print cartridge cradle does not return to the home position when you press the Setup button. • the characters printed are incomplete, or if dots or lines are missin...
Page 90 - Troubleshooting Print Quality; Solving Black Print Quality Problems; Table 5-11. Solving Black Print Quality Problems
Problem Resolution 5-27 Troubleshooting Print Quality Solving Black Print Quality Problems Table 5-11. Solving Black Print Quality Problems Black Print Quality Issue Possible Cause and Solution Print is faint or fuzzy 1. Was the print cartridge new when installed in the printer or was it a refilled ...
Page 91 - Solving Color Print Quality Problems
5-28 Problem Resolution Solving Color Print Quality Problems Black printing is fading 1. Run the print cartridge cleaning routine to clear the nozzles. See “Using the Print Cartridge Cleaning Routine” in this chapter. 2. If the print quality does not improve, replace the print cartridge. Characters,...
Page 93 - Color Print Quality Issue
5-30 Problem Resolution Color fades on transparencies It is possible that the transparencies are being exposed to ultraviolet light, typically from the sun. Check other instruments and machinery near the printer to see that they do not create ultraviolet light. Be sure to protect transparencies from...
Page 94 - Printouts Missing Rows of Dots
Problem Resolution 5-31 Printouts Missing Rows of Dots Figure 5-4. Printouts Missing Dots Horizontal rows of dots missing on printouts may be the result of a connection problem between the print cartridge cradle contacts and the print cartridge contacts. This is known as an “interconnect problem.” Y...
Page 96 - Inconsistent Color Fill Patterns; Figure 5-5. Inconsistent Color Fill Pattern
Problem Resolution 5-33 Inconsistent Color Fill Patterns Figure 5-5. Inconsistent Color Fill Pattern The print quality in color fill patterns is best if the computer sends data at the same rate as the printer prints it. If the computer sends the data slower than the printer prints it, the printer st...
Page 98 - Service and Support Information
Service and Support Information 6-1 6 Service and Support Information Chapter Contents Section Title Page Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . 6-2 U.S. Service Support Contracts . . . . . . . . . . . . . . . . . . . . . 6-3 HP Express Exchange Service . . . . . . . . ...
Page 99 - Warranty Information; Replace the product with a remanufactured unit.
6-2 Service and Support Information Warranty Information Hewlett-Packard maintains facilities throughout the world that can service HP DeskJet 400 printer. The warranty for HP DeskJet 400 printer varies, depending on the date of purchase, and the country of purchase. For products returned under warr...
Page 100 - HP Express Exchange Service
Service and Support Information 6-3 U.S. Service Support Contracts HP Express Exchange Service Hewlett-Packard offers an express exchange service to minimize product downtime. With HP Express Exchange Service, a replacement unit is available by 10:30 the next working day. HP Express Exchange provide...
Page 101 - Returning a Printer for Service; Information” section in this chapter.
6-4 Service and Support Information Returning a Printer for Service In the U.S. If a printer requires service, the customer can contact a service authorized reseller. The reseller should verify that the printer is in need of repair and contact the HP Corvallis Service Center. Sales authorized resell...
Page 102 - If a printer fails after the warranty period:; Elsewhere in the World; If a printer fails during or after the warranty period:
Service and Support Information 6-5 In the UK, France, Germany, Switzerland, Austria, Belgium, Norway, Sweden, Denmark, Finland,and the Netherlands If a printer fails during the warranty period, the customer should do the following: 1. Follow the troubleshooting procedures in this document or consul...
Page 103 - Service and Support Resources; Obtaining Printer Drivers
6-6 Service and Support Information Service and Support Resources Obtaining Printer Drivers For the latest available versions of printer drivers, contact the appropriate software vendors directly. Hewlett-Packard offers printer drivers through the HP Forum on CompuServe. As updated and new printer d...
Page 104 - Additional Resource Information
Service and Support Information 6-7 Additional Resource Information Presales Information 1. HP FIRST 2. HP Customer Information Center 3. HP Reseller Response Line (HP Authorized Resellers Only) 4. HP BBS 5. CompuServe and Internet 6. HPNN (HP Authorized Resellers Only) Postsales Information 1. HP F...
Page 106 - Printer Repair Feedback Information; Determine the applicable error code in table 6-3.
Service and Support Information 6-9 Printer Repair Feedback Information 1. Make a copy of the HP DeskJet 400 Printer Repair Sheet in this section. 2. Observe the problem with the printer. Verify the problem is repeatable. 3. Determine the applicable error code in table 6-3. 4. Fill out the repair sh...
Page 109 - HP DeskJet 400 Printer Repair Sheet; Company Information
6-12 Service and Support Information HP DeskJet 400 Printer Repair Sheet Company Information Company ________________________________________________________________________________ Address ________________________________________________________________________________ _____________________________...
Page 110 - HP PCL Printer Commands and Control Codes; HP PCL Printer Command Summary; Table A-1. HP PCL Printer Command Summary; Printer Control Commands
HP PCL Printer Commands and Control Codes A-1 A HP PCL Printer Commands and Control Codes HP PCL Printer Command Summary Table A-1. HP PCL Printer Command Summary Command Topic Printer Feature Printer Command Decimal Equivalent Hex Equivalent Printer Control Commands Reset and Self-Test Control Rese...
Page 114 - Control Codes
HP PCL Printer Commands and Control Codes A-5 Control Codes Table A-2. HP PCL Printer Control Codes Code Name Symbol Description Value (Dec) Value (Hex) Keystroke Backspace <B S > Causes the printer to move the current print position one character position to the left. 08 08 CTRL H Horizontal ...
Page 116 - Index
Index-1 Index A accessories and supplies, 1-9acoustic specifications, 1-16alcohol caution, 3-10all lights blinking, 5-8altitude specifications, 1-16area, printable, 1-19AUTOEXEC.BAT file, 2-6Automatic button in printer driver, 5-30avoiding print skew, 5-16 B BBS, HP, 6-8benefits and features of Desk...
