HP 3030 - Manuals - manualsarea.com

Page 3 - User Guide

hp LaserJet 3020 all-in-one andhp LaserJet 3030 all-in-one User Guide

Page 5 - Table of contents; Getting to know your device

Table of contents 1 Getting to know your device Identifying the hp LaserJet 3020 all-in-one and hp LaserJet 3030 all-in-one ...........................2 Package contents of the hp LaserJet 3020 all-in-one ........................................................ 2Package contents of the hp LaserJet 3...

Page 11 - Getting to know your device

1 Getting to know your device Use these topics to acquaint yourself with your new HP LaserJet 3020 all-in-one orHP LaserJet 3030 all-in-one: ● Identifying the hp LaserJet 3020 all-in-one and hp LaserJet 3030 all-in-one ● Device features of the hp LaserJet 3020 all-in-one and the hp LaserJet 3030 all...

Page 12 - Package contents of the hp LaserJet 3020 all-in-one

Identifying the hp LaserJet 3020 all-in-one and hp LaserJet 3030all-in-one Use the following illustrations to make sure that the package contents are complete. Package contents of the hp LaserJet 3020 all-in-one 1 Print cartridge 2 Power cord 3 Getting started guide and support flyer 4 150-sheet med...

Page 13 - Package contents of the hp LaserJet 3030 all-in-one

Package contents of the hp LaserJet 3030 all-in-one 1 Print cartridge 2 Power cord 3 Getting started guide and support flyer 4 150-sheet media input tray 5 CD-ROMs containing device software and electronic user guide 6 Automatic document feeder (ADF) input tray 7 Fax guide 8 Phone cord 9 Output bin ...

Page 15 - HP LaserJet 3020 all-in-one hardware components

Identifying the hardware components Use the following illustrations to identify the hardware components of your device: HP LaserJet 3020 all-in-one hardware components 1 Automatic document feeder (ADF) input tray 2 Flatbed scanner lid and ADF output bin 3 Device control panel 4 Print-cartridge-door ...

Page 18 - Identifying the software components; Supported operating systems

Identifying the software components Note The software components that are installed depend on the operating system (OS) and theinstallation type. See the start guide for more information. The following software items are included with the device: ● HP toolbox ● HP LaserJet Scan software ● TWAIN or W...

Page 19 - Print-media specifications; Supported paper weights and sizes

Print-media specifications For optimum results, use conventional 75 to 90 g/m 2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust,wrinkles, curls, and bent edges. Note The printer supports a wide range of standard ...

Page 22 - Supported browsers

Using the hp toolbox (Windows) The HP toolbox is a Web application that you can use for the following tasks. Note The HP LaserJet 3020 all-in-one does not include faxing capabilities. ● Monitor the device status. ● View and configure the device settings for print, fax, copy, and scan. ● View trouble...

Page 23 - The hp toolbox sections

The hp toolbox sections The HP toolbox contains the following sections: ● Status tab ● Fax tab (available for the HP LaserJet 3030 all-in-one only) ● Scan to... tab ● Troubleshooting tab ● Documentation tab Other links Each page in the HP toolbox contains links to the HP website for device registrat...

Page 24 - Troubleshooting tab; Documentation tab

Scan to... tab The Scan to... tab has links to the following main pages: ● Scan to E-mail or a Folder ● Scan Preferences Note The scan preferences apply to only Scan to E-mail or a Folder . Troubleshooting tab The Troubleshooting tab has links to various device troubleshooting information, such as h...

Page 25 - Using the device control panel; Printing a configuration page; To print a configuration page; Printing a device control panel menu map; To print a device control panel menu map; Restoring the factory-set defaults

Using the device control panel You can also configure settings at the device control panel. This section describes how toperform the following tasks: ● Printing a configuration page ● Printing a device control panel menu map ● Restoring the factory-set defaults ● Changing the device control panel di...

Page 26 - To restore the factory-set defaults; Changing the device control panel display language; To change the device control panel display language; Changing the default media size; To change the default media size; Using the device volume controls

To restore the factory-set defaults 1. Press MENU / ENTER . 2. Use the < or the > button to select Service , and then press MENU / ENTER . 3. Use the < or the > button to select Restore defaults , press MENU / ENTER , and then press MENU / ENTER again to confirm your selection. The devic...

Page 27 - To change the alarm volume; To change the device control panel key-press volume

● The phone line sounds for outgoing faxes (HP LaserJet 3030 all-in-one only). ● The ring volume for incoming faxes (HP LaserJet 3030 all-in-one only). To change the alarm volume The alarm sounds when the device is presenting an alert or critical error message. The alarmduration length is either one...

Page 29 - Printing

3 Printing Use the following information to perform printing tasks with the device: ● Printing by using manual feed ● Stopping or canceling a print job ● Printer drivers ● Understanding print-quality settings ● Optimizing print quality for media types ● Device media specifications ● Guidelines for u...

Page 30 - Printing by using manual feed; To print by using manual feed

Printing by using manual feed Use manual feed when printing on mixed media (for example, printing on an envelope, thenprinting a letter, then an envelope, and so on). Load an envelope in the priority input tray andload the letterhead in the media input tray. To print by using manual feed 1. Open the...

Page 31 - Stopping or canceling a print job

Stopping or canceling a print job If your print job is currently printing, you can cancel it by pressing CANCEL on the device control panel. CAUTION Pressing CANCEL clears the job that the device is currently processing. If more than one process is running (for example, the device is printing a docu...

Page 32 - Printer drivers; Changing print settings; To change default settings across all programs (Windows); To change default settings across all programs (Macintosh)

Printer drivers When you installed the device software, you selected one of the following printer drivers: PCL 6 driver (default driver): Use the PCL 6 driver to take full advantage of the device features. Unless complete backward compatibility with previous printer control language(PCL) drivers or ...

Page 33 - To change settings for a print job (Windows)

4. On the settings options, click Save Custom Setting . 5. To invoke the settings when printing a document, select the Custom option in the Saved Settings section. Note The steps for Macintosh Classic might vary. To change settings for a print job (Windows) On the File menu, click Print . In the Pri...

Page 34 - To temporarily change print-quality settings; To change print-quality settings for all future jobs

Understanding print-quality settings Print-quality settings affect how light or dark the print is on the page and the style in which thegraphics are printed. You can also use the print-quality settings to optimize the print quality for aspecific media type. See Optimizing print quality for media typ...

Page 36 - To gain access to the optimizing feature

Optimizing print quality for media types Media-type settings control the temperature of the device fuser. You can change the settingsfor the media that you are using to optimize the print quality. The following are the media typesthat you can optimize for: ● plain paper ● preprinted paper ● prepunch...

Page 37 - Device media specifications

Device media specifications HP LaserJet devices produce excellent print quality. The device prints on a variety of media,such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, andcustom-sized media. Properties such as weight, grain, and moisture content are importantf...

Page 38 - Guidelines for using media; Common media problems table; Labels

Guidelines for using media Use the guidelines in this section when selecting and using print media. Paper For best results, use conventional paper. Make sure that the paper is of good quality and freeof cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If y...

Page 39 - Transparencies; Envelope construction

When selecting labels, consider the quality of the following factors: ● Adhesives: The adhesive material should be stable at 200° C (392° F), the device maximum temperature. ● Arrangement: Use only labels that have no exposed backing between them. Labels can peel off sheets that have spaces between ...

Page 40 - Card stock and heavy media; Card stock construction

Envelopes with double-side seams An envelope with double-side-seam construction has vertical seams at both ends of theenvelope rather than diagonal seams. This style is more likely to wrinkle during printing. Makesure that the seam extends all the way to the corner of the envelope as shown in the fo...

Page 41 - Card stock guidelines

● Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged. ● Sizes: Use card stock that is within the following size ranges only: ● Minimum: 76 by 127 mm (3 by 5 inches) ● Maximum: 216 by 356 mm (8.5 by 14 inches) Card stock guidelines Set margins at least 2 mm (0.08 i...

Page 42 - Selecting media for the automatic document feeder (ADF); Automatic document feeder (ADF) specifications

Selecting media for the automatic document feeder (ADF) Use the following guidelines when selecting media for the ADF. Automatic document feeder (ADF) specifications ● Input capacity: The ADF holds up to 50 sheets of flat, 60 to 90 g/m 2 (16 to 24 lb), copier-grade paper. ● Media size : Use copier-g...

Page 43 - Printing on envelopes; To print on one envelope

Printing on envelopes Use one of the following methods to print on envelopes. ● To print on one envelope ● To print on multiple envelopes To print on one envelope Use only envelopes that are recommended for laser printers. See Device media specifications for more information. Note Use the priority i...

Page 44 - To print on multiple envelopes

4. For Windows printer drivers, on the Paper tab or the Paper/Quality tab, select Envelope from the Type is: drop-down list. For Macintosh printer drivers, on the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Macintosh drivers), select Envelope as the media type. Note Not a...

Page 46 - Printing on transparencies and labels; To print on transparencies or labels

Printing on transparencies and labels Use only transparencies and labels that are recommended for use in laser printers, such asHP transparency film and HP laser-quality labels. See Device media specifications for more information. CAUTION Inspect the media to make sure that it is not wrinkled or cu...

Page 48 - Printing on letterhead and preprinted forms; To print on letterhead and preprinted forms

Printing on letterhead and preprinted forms Only use letterhead or preprinted forms that are recommended for use in laser printers, suchas HP laser-quality letterhead and preprinted forms. See Device media specifications for more information. Use these instructions to print documents on letterhead o...

Page 49 - Printing on custom-sized media or card stock; To print on custom-sized media or card stock

Printing on custom-sized media or card stock The device can print on custom-sized media and card stock that is between 76 by 127 mm (3by 5 inches) and 216 by 356 mm (8.5 by 14 inches) in size. Depending on the media, you canprint on up to 10 sheets from the priority input tray. Use the media input t...

Page 50 - Printing on both sides of the media (manual duplexing); To manually duplex

Printing on both sides of the media (manual duplexing) To print on both sides of the media (manual duplexing), you must send the media through thedevice twice. Manual duplexing can cause the device to become dirty, which reduces print quality. If thedevice becomes dirty, see Cleaning and maintenance...

Page 52 - Printing multiple pages on a single sheet of media; To print multiple pages on a single sheet (Windows); To print multiple pages on a single sheet (Macintosh)

Printing multiple pages on a single sheet of media You can select the number of pages that you want to print on a single sheet of media. If youchoose to print more than one page per sheet, the pages appear smaller and are arranged onthe sheet in the order that they would otherwise be printed. You ca...

Page 53 - Printing booklets; To print booklets

Printing booklets Note Printing booklets is not supported for Macintosh. You can print booklets on letter, legal, or A4 print media. To print booklets 1. Load the print media in the media input tray. 2. In the software program, open the device properties (printer driver). For instructions, see To ch...

Page 55 - Printing watermarks; To use the watermark feature

Printing watermarks Note Printing watermarks is not supported for Macintosh OS X. You can use the watermark option to print text “underneath” (in the background) of an existingdocument. For example, you might want to have large gray letters that spell Draft orConfidential printed diagonally across t...

Page 57 - Copying

4 Copying Use these instructions to perform copying tasks with the device: ● Loading originals to copy ● Starting a copy job ● Canceling a copy job ● Adjusting the copy quality ● Adjusting the lighter/darker (contrast) setting ● Reducing or enlarging copies ● Changing the copy-collation setting ● Ch...

Page 58 - Loading originals to copy; To load originals onto the flatbed scanner

Loading originals to copy Use these instructions to load originals into your device for copying. For the best qualitycopies, use the flatbed scanner. See Selecting media for the automatic document feeder (ADF) for information about choosing original documents for copying. To load originals onto the ...

Page 60 - Starting a copy job; Canceling a copy job

Starting a copy job To make copies with the device, use the following instructions. 1. Load your original document onto the flatbed scanner face-down (one page at a time) with the top, left corner of the document located in the lower-right corner of the glass. OR Load your original document face-up ...

Page 61 - Adjusting the copy quality; To adjust the copy quality for the current job; To adjust the default copy quality

Adjusting the copy quality The factory-set default for copy quality is Text . This setting is the best for items that contain mostly text. When making a copy of a photo or graphic, you can select the Photo setting to increase the quality of your copy, or select the Best Photo setting for the highest...

Page 62 - To adjust the lighter/darker setting for the current job; To adjust the default lighter/darker setting

Adjusting the lighter/darker (contrast) setting The lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use thefollowing procedure to change the contrast for the current copy job only. To adjust the lighter/darker setting for the current job 1. On the device control pane...

Page 63 - Reducing or enlarging copies

Reducing or enlarging copies The device can reduce copies to as little as 25 percent of the original or enlarge copies to asmuch as 400 percent of the original. It can also make the following reductions or enlargementsautomatically: ● Original=100% ● Lgl > Ltr=78% ● Lgl > A4=83% ● A4 > Ltr=...

Page 64 - To reduce or enlarge copies for the current job; To change the default copy size

To reduce or enlarge copies for the current job To reduce or enlarge copies for the current job only, use the following instructions. 1. On the device control panel, press REDUCE / ENLARGE . 2. Select the size to which you would like to reduce or enlarge the copies in this job. You can select one of...

Page 66 - Changing the copy-collation setting; To change the copy-collation setting for the current job; To change the default copy-collation setting

Changing the copy-collation setting You can set the device to automatically collate multiple copies into sets. For example, if youare making two copies of three pages and the automatic collation is on, the pages print in thisorder: 1,2,3,1,2,3. If automatic collation is off, the pages print in this ...

Page 67 - Changing the number of copies; To change the number of copies for the current job; To change the default number of copies

Changing the number of copies You can choose to have the default number of copies be any number from 1 to 99. To change the number of copies for the current job 1. On the device control panel, press # OF COPIES and use the < or the > button to increase or decrease the quantity that appears on ...

Page 68 - To copy a photo; To copy a multiple-page stack of two-sided originals

Copying photos, two-sided originals, or books To copy a photo 1. Place the photo on the flatbed scanner with the picture-side down and the top, left corner of the photo in the lower-right corner of the glass. 2. Gently close the lid. 3. You are now ready to copy the photo by using one of the scannin...

Page 69 - To copy a book

4. Press START / COPY . The even-numbered pages are copied and printed. 5. Collate the odd- and even-numbered printed copies. To copy a book 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the lower-right corner of the glass. 2. Gently close the lid. ...

Page 71 - Scanning

5 Scanning Use the following instructions to perform scanning tasks: ● Loading originals to scan ● Understanding scanning methods ● Scanning from the device control panel (Windows) ● Canceling a scan job ● Scanning by using hp LaserJet Scan software (Windows) ● Scanning from the device and hp Direct...

Page 72 - Loading originals to scan; Loading originals onto the flatbed scanner

Loading originals to scan Use these instructions to load originals into your device for scanning. For the best qualityscans, use the flatbed scanner. See Selecting media for the automatic document feeder (ADF) for guidelines on choosing original documents for scanning. Loading originals onto the fla...

Page 74 - Understanding scanning methods

Understanding scanning methods You can scan an item in the following ways. ● Scan from the device: Start scanning directly from the device by using the device control panel scan buttons. The SCAN TO button can be programmed to scan to a folder (Windows only) or to scan to e-mail. For more informatio...

Page 75 - Scanning from the device control panel (Windows); Scanning to a folder

Scanning from the device control panel (Windows) Note Macintosh users: For information about starting a scan from the device control panel, see Scanning from the device and hp Director (Macintosh) . Use the following instructions to scan directly from the device control panel. Note For the best scan...

Page 77 - Canceling a scan job

Canceling a scan job To cancel a scan job, use one of the following procedures. ● Press CANCEL on the device control panel. ● Click the Cancel button in the onscreen dialog box. If you cancel a scan job, remove the original document from the flatbed scanner or from theautomatic document feeder (ADF)...

Page 78 - Scanning by using hp LaserJet Scan software (Windows)

Scanning by using hp LaserJet Scan software (Windows) Use the HP LaserJet Scan software program to scan an item to any of the following: ● e-mail ● a folder ● another software program that you specify ● the Readiris OCR program, if it is installed on the computer For more detailed instructions about...

Page 79 - Scanning to a file; Scanning to another software program

Scanning to a file 1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray. Adjust the media guides to hold the originals in place. OR Lift the flatbed scanner lid and load the original that is to be scanned face-down on theflatbed scanner with the top,...

Page 80 - Scanning to the Readiris OCR software

5. Set the options that you want. On the Other Applications tab, click Browse to locate the program's executable file, which has the file extension ".exe." You can also type thelocation of the executable file. Note You can save the settings using the Quick Sets option on the General tab. If ...

Page 82 - Scanning to a software program

6. Click Save . The original is scanned and saved. 7. Click Done to close HP Scan. Scanning to a software program To scan to a software program, you scan an item using the program itself. Any TWAIN-compliant program can scan an image. If the program you are using is not TWAIN-compliant,you can save ...

Page 83 - Scanning by using TWAIN-compliant and WIA-compliant software; Using TWAIN-compliant and WIA-compliant software; Scanning from a TWAIN-enabled program

Scanning by using TWAIN-compliant and WIA-compliant software The device is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. Thedevice works with Windows-based and Macintosh-based programs that support TWAIN-compliant or WIA-compliant scanning devices. Note If the software program you...

Page 84 - Scanning a photo or a book; Scanning a photo; Scanning a book

Scanning a photo or a book Use the following procedures to scan a photo or a book. Scanning a photo 1. Place the photo on the flatbed scanner with the picture-side down and the top, left corner of the photo in the lower-right corner of the glass. 2. Gently close the lid. 3. You are now ready to scan...

Page 86 - Scanning by using OCR; Readiris

Scanning by using OCR You can use OCR software to import scanned text into your preferred word-processingprogram for editing. Readiris The software CD-ROM includes the Readiris OCR program. If you want to use the Readirisprogram, install it from the software CD-ROM, and then follow the instructions ...

Page 87 - Scanner resolution and color; Resolution and color guidelines

Scanner resolution and color If you are printing a scanned image, and the quality is not what you expected, you might haveselected a resolution or color setting in the scanner software that does not match your needs.Resolution and color affect the following features of scanned images: ● Image clarit...

Page 88 - Color

Intended use Recommended resolution Recommended color settings Display on screen 75 dpi ● Black and White for text ● Grayscale for graphics andphotos ● Color, if the image is in color Color You can set the color values to the following settings when scanning. Setting Recommended use Color Use this s...

Page 89 - Faxing

6 Faxing For instructions about using the device fax functionality, see the fax guide that came with thedevice. Note The fax guide describes fax features for the HP LaserJet 3030 all-in-one device only. TheHP LaserJet 3020 all-in-one device does not include faxing capabilities. ENWW 79

Page 92 - To clean the exterior

Cleaning the outside of the device To clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of thedevice. To clean the glass Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affectsthe accuracy of special featur...

Page 93 - To clean the lid backing

To clean the lid backing Minor debris can accumulate on the white document lid backing that is located underneath thedevice lid. 1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid. Note Turn the power switch to the off position. 2. Clean the white document li...

Page 94 - Cleaning the media path; To clean the media path

Cleaning the media path If you are experiencing toner specks or dots on the printouts, clean the media path. To clean the media path 1. Press MENU / ENTER . 2. Use the < or the > button to find the Service menu. 3. Press MENU / ENTER . 4. Use the < or the > button to find Cleaning Mode ....

Page 100 - Device does not turn on; Is power reaching the device?

Device does not turn on Try the tips in this section if the device does not turn on. Is power reaching the device? ● If you are using a power strip, make sure that the power strip is turned on. Or, try pluggingthe device directly into the power outlet. ● Test the power outlet to make sure that it is...

Page 101 - Was the device exposed to an electric or magnetic field?

The device control panel display has black lines or dots, orbecomes blank CAUTION Static electricity can cause unexpected black lines or dots to appear on the device controlpanel display. Do not touch the device control panel display if there is a chance that you havecollected a static electric char...

Page 102 - Pages print but are totally blank; Is the sealing tape still in the print cartridge?; Is the original loaded correctly?

Pages print but are totally blank Try the tips in this section if pages exit the device, but have nothing printed on them. Is the sealing tape still in the print cartridge? The sealing tape might still be in the print cartridge. Remove the print cartridge and pull out thesealing tape. Reinstall the ...

Page 103 - Pages did not print; Does a message appear on your computer screen?

Pages did not print Try these tips when the device does not print any pages. Does a message appear on your computer screen? See Onscreen error messages appear for more information. Is media being pulled into the device correctly? See Paper-handling problems exist for more information. Are media jams...

Page 104 - Pages printed, but a problem exists; Is the print quality poor?; Is the printed page different from what appears onscreen?; Are the device settings appropriate for the print media?

Pages printed, but a problem exists Try these tips when pages are printed on, but a problem exists. Is the print quality poor? See Print quality is unacceptable for more information. Is the printed page different from what appears onscreen? See Printed page is different from what appears onscreen fo...

Page 105 - Onscreen error messages appear; Printer not responding/error writing to LPT1; Cannot access port (in use by another application)

Onscreen error messages appear If the following messages appear onscreen, use the appropriate procedures to remedy theproblem. Printer not responding/error writing to LPT1 Check the following conditions: ● Is the device in the Ready state? ● Are the power cord and IEEE 1284-B-compliant parallel or U...

Page 106 - More than one sheet feeds at one time; Device does not pull media from the media input tray; Media curls when fed through device

Paper-handling problems exist Use the tips in this section when the device experiences paper-handling problems. Print is skewed (crooked) Are the media guides adjusted properly? Remove all media from the input tray, straighten the stack, and then load the media in theinput tray again. Adjust the med...

Page 107 - Are graphics or text missing? Are there blank pages?

Printed page is different from what appears onscreen Try the tips in this section when what is printed on the page differs from what appearsonscreen. Is the text garbled, incorrect, or incomplete? To verify that the device is functioning, print a configuration page. See Printing a configuration page...

Page 108 - Is the page format different from the format on another printer?; Is the quality of graphics poor?

Is the page format different from the format on another printer? If you used an older or different printer driver (printer software) to create the document or thedevice properties settings in the software are different, the page format might change whenyou try to print using your new printer driver ...

Page 109 - Media jams occur in the printer; To clear a media jam

Media jams occur in the printer Occasionally, media becomes jammed during a print job. Try the following remedies beforeyou attempt to clear the jam: ● Make sure that you are printing on media that meets HP specifications. See Device media specifications for more information. ● Make sure that you ar...

Page 111 - To clear other media jams; Tips to avoid media jams

To clear other media jams CAUTION Do not use a sharp object, such as a pencil or scissors, to remove jammed media. If the media has jammed where it exits the device, grasp the leading edge of the media andpull the media out through the output bin. Note If you turned the device off before clearing th...

Page 112 - Light print or fade

Print quality is unacceptable This section provides information about identifying and correcting print defects. Note Hewlett-Packard does not recommend the use of uninterrupted power supply (UPS) battery-backup devices or surge suppressors with this device. Many surge suppressors and battery-backups...

Page 113 - Dropouts; Vertical lines

Dropouts ● A single sheet of media might be defective. Try reprinting the job. ● The moisture content of the media is uneven or the media has moist spots on the surface.Try printing on different media. See Device media specifications for more information. ● The media lot is bad. The manufacturing pr...

Page 114 - Gray background; Toner smear

Gray background ● Make sure that the priority input tray is in place. ● Decrease the print density setting by using the HP toolbox. This decreases the amount ofbackground shading. See the device software Help for more information. ● Change the media to a lighter basis weight. See Device media specif...

Page 115 - Loose toner; Vertical repetitive defects

Loose toner ● For Windows printer drivers, select Type is: on the Paper tab or the Paper/Quality tab, and select the media that you are using. See Optimizing print quality for media types for instructions. This feature is also available in the HP toolbox. For Macintosh printer drivers, check Type is...

Page 116 - Misformed characters; Page skew

Misformed characters ● If characters are improperly formed, producing hollow images, the print media that you areusing might be too slick. Try a different media. See Device media specifications for more information. ● If characters are improperly formed, producing a wavy effect, the device might nee...

Page 117 - Wrinkles or creases

Curl or wave ● Check the media type and quality. Both high temperature and humidity can cause mediato curl. See Device media specifications for more information. ● The media might have been in the input tray for a long time. Turn over the stack of mediain the input tray. Also, try rotating the media...

Page 118 - Toner scatter outline

Toner scatter outline ● If large amounts of toner have scattered around the characters, the media might beresisting the toner. (A small amount of toner scatter is normal for laser printing.) Try adifferent media type. See Device media specifications for more information. ● Turn over the stack of med...

Page 119 - Resolving common error messages; Door open or no print cartridge; Critical error messages

Device control panel error messages appear This section contains information about error messages that can appear on the device controlpanel display, and how to clear them. Resolving common error messages The following messages are the most common error messages that can appear on the devicecontrol ...

Page 120 - Alert messages; Warning messages

Alert messages Alert messages indicate that some action must be performed, such as adding print media orclearing a jam. When an alert message appears, the device automatically stops the currenttask and the job does not proceed until someone attends to the situation. After you correct theerror, the d...

Page 122 - No copy came out; Is media loaded in the input tray?

No copy came out Is media loaded in the input tray? Load media in the device. See Loading originals to copy for more information. Is the original loaded correctly? Make sure that the original is loaded correctly: ● Automatic document feeder (ADF) input tray: The original should be loaded top down in...

Page 123 - Copies are blank, or images are missing or faded; Has the sealing tape been removed from the print cartridge?

Copies are blank, or images are missing or faded Has the sealing tape been removed from the print cartridge? The sealing tape might not have been removed from the print cartridge. Remove the printcartridge from the device, pull out the sealing tape, and reinstall the print cartridge. See thestart gu...

Page 124 - Copy quality is unacceptable; Preventing problems

Copy quality is unacceptable This section provides information about the following topics: ● Preventing problems ● Identifying and correcting copy defects Preventing problems The following are a few simple steps you can take to improve copy quality: ● Copy from the flatbed scanner. This will produce...

Page 125 - Typical automatic document feeder (ADF) jam locations

Media jams occur in the automatic document feeder (ADF) Occasionally, media becomes jammed during a copy, scan, or fax job. You are notified of a media jam by the Doc feeder jam Clear, Reload message that appears on the device control panel display. ● The ADF input tray is loaded incorrectly or is t...

Page 128 - Copy defects are apparent; Vertical white or faded stripes; Blank pages; Wrong original was copied

Copy defects are apparent Vertical white or faded stripes ● The media might not meet Hewlett-Packard media specifications (for example, the mediais too moist or too rough). See Device media specifications for more information. ● The toner might be low. See the start guide for information about insta...

Page 129 - Unwanted lines; Black dots or streaks; Unclear text; Reduced size

Unwanted lines ● Make sure that the priority input tray is in place. ● Try cleaning the flatbed scanner. See Cleaning the outside of the device for instructions. ● The photosensitive drum inside the print cartridge may have been scratched. Install a newHP print cartridge. See the start guide for inf...

Page 130 - Scanned image is of poor quality; Is the original a second-generation photo or picture?; Do graphics look different from the original?

Scanned image is of poor quality Is the original a second-generation photo or picture? Reprinted photographs, such as those in newspapers or magazines, are printed by using tinydots of ink that make an interpretation of the original photograph, which dramaticallydecreases the quality. Often, the ink...

Page 131 - Part of the image did not scan; Was the original loaded correctly?; Does the original have a colored background?; Is the original too small?; Is the media size correct?

Part of the image did not scan Was the original loaded correctly? Make sure that you loaded the original correctly. See Loading originals to scan for instructions. Does the original have a colored background? Colored backgrounds can cause images in the foreground to blend into the background. Tryadj...

Page 132 - The scan takes too long; Is your resolution or color level set too high?; Is your software set to scan in color?

The scan takes too long Is your resolution or color level set too high? If you set the resolution and color level too high, the scan job takes longer and results inlarger files. To obtain good results when scanning or copying, it is important that you use thecorrect resolution and color level settin...

Page 133 - Error messages appear; Common scanning error messages

Error messages appear If one of the following messages appears on the screen, use this information to remedy theproblem. Common scanning error messages The most common scanning error messages include the following items: ● Unable to activate TWAIN source ● An error occurred while acquiring the image...

Page 134 - Scan quality is unacceptable

Scan quality is unacceptable This section provides information about improving scan quality by preventing or correctingproblems. Preventing problems The following are a few simple steps you can take to improve copy and scan quality. ● Use the flatbed scanner, rather than the automatic document feede...

Page 137 - Specifications

A Specifications See these sections for specifications information: ● HP LaserJet 3020/3030 all-in-one series specifications ● HP LaserJet 3030 all-in-one fax specifications ● HP LaserJet 3020/3030 all-in-one series battery Physical specifications Product Height Depth Width Weight HP LaserJet3020/30...

Page 141 - HP LaserJet 3030 all-in-one fax specifications

HP LaserJet 3030 all-in-one fax specifications Fax transmission speed 3 seconds/page (ITU-T Test Image #1) Right/left margins for printed pages 6.3 mm (0.25 inch) Top/bottom margins for printed pages 5.08 mm (0.2 inch) Fax compatibility ITU Group 3; ECM Fax coding schemes MH, MR, and MMR Modem speed...

Page 143 - Regulatory Information

B Regulatory Information See these sections for regulatory information: ● FCC regulations ● Telephone consumer protection act (United States-hp LaserJet 3030 all-in-one only) ● IC CS-03 requirements (hp LaserJet 3030 all-in-one only) ● Regulatory information for the European Union countries/regions ...

Page 144 - FCC regulations

FCC regulations This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation. This equipment generates,uses, a...

Page 148 - Safety statements; Laser safety statement

Safety statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdministration has implemented regulations for laser products manufactured since August 1,1976. Compliance is mandatory for products marketed in the United States. This printer isc...

Page 149 - Laser statement for Finland; Korean EMI statement

Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 3020 / 3030 all-in-one series-laserkirjoitin on käyttäjän kannalta turvallinen luokan1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsynlaitteen ulkopuolelle. Lait...

Page 150 - Australia

Australia This equipment complies with Australian EMC requirements. 140 Appendix B Regulatory Information ENWW

Page 151 - Declaration of Conformity

Declaration of Conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 11311 Chinden BoulevardBoise, Idaho 83714-1021, U.S.A. declares that the product Product Names: HP LaserJet 3020 / 3030 series all-in-on...

Page 152 - Environmental product stewardship program

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentallysound manner. This product has been designed with several attributes to minimize impacts onour environment. Ozone production This product gener...

Page 153 - Material restrictions

HP LaserJet printing supplies In many countries/regions, this product’s printing supplies (e.g., print cartridge, drum, fuser)can be returned to HP through the HP Printing Supplies Returns and Recycling Program. Aneasy to use and free takeback program is available in over 48 countries/regions. Multi...

Page 154 - Nederlands; For more information

Weight: approx. 1 gram Location: on formatter PC board (one battery per product) User Removable: No For recycling information, you can contact http://www.hp.com/go/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org . Nederlands Toepassing: De batter...

Page 155 - Material safety data sheets

Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet Suppliesweb site at http://www.hp.com/hpinfo/community/environment/productinfo/safety.htm . ENWW Material safety data sheets 145

Page 157 - HP limited warranty statement

C HP limited warranty statement HP LaserJet 3020 / 3030 all-in-one series ONE-YEAR LIMITEDWARRANTY HP PRODUCTHP LaserJet 3020 / 3030 all-in-one series DURATION OF LIMITED WARRANTYOne year HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects...

Page 159 - HP parts and accessories

D HP parts and accessories Use the following topics to find out about ordering parts and accessories for your device: ● Ordering hp parts and accessories ● HP LaserJet print cartridges ENWW 149

Page 160 - HP parts and accessories charts

Ordering hp parts and accessories HP parts and accessories charts You can increase the device’s capabilities with optional accessories and supplies. Useaccessories and supplies designed specifically for your HP LaserJet 3020 / 3030 all-in-onedevices to ensure optimum performance. Accessories Product...

Page 162 - HP LaserJet print cartridges; HP policy on non-hp print cartridges; To install a print cartridge; Storing print cartridges; Print cartridge life expectancy

HP LaserJet print cartridges This section contains the following information about HP LaserJet print cartridges: ● HP policy on non-hp print cartridges ● Storing print cartridges ● Print cartridge life expectancy ● Recycling print cartridges ● Saving toner HP policy on non-hp print cartridges Hewlet...

Page 166 - To obtain hardware service; Returning the unit; Repackaging guidelines

Obtaining hardware service Note Warranty service and support options might vary depending on your country/region. Foradditional support information, visit http://www.hp.com . To obtain hardware service If your hardware should fail during the warranty period, HP offers the following supportoptions: ●...

Page 168 - Extended warranty

Extended warranty In most countries/regions, HP CarePack provides additional—beyond standard warranty—coverage for the HP product and all HP-supplied internal components. This hardwaremaintenance can uplift the standard warranty (i.e. from next-day to same-day service) and/orextend it up to five yea...

Page 171 - Glossary

Glossary 1284-B The 1284 parallel port standard was developed by the Institute of Electricaland Electronics Engineers (IEEE). The term "1284-B" refers to a specificconnector type on the end of the parallel cable that attaches to the peripheral(for example, a printer). A 1284-B connector is l...

Page 175 - Index

Index Symbols/Numerics 2-sided printing 40300 dpi print-quality setting 24600 dpi print-quality setting 24 A accessories and parts 150acoustic emissions 128, 129acoustic emissions while copying 129ADF clearing jams 115duty cycle 130input tray 5loading input tray 62media specifications 10ordering par...