Page 3 - Don’t Forget to Register!; Click; Where to Get Help; Software Support
3 Don’t Forget to Register! Click ”Register with HP” on your desktop or go to: www.register.hp.com NOTE: You can view your product number, model number, and serial number by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Registration is quick, easy, and offers: • E-mail updates...
Page 4 - Recovering From Software Problems
4 Recovering From Software Problems The HP Digital Entertainment Center (HP DEC) uses the operating system and installed software programs during normal operation. If your HP DEC works improperly or stops because of the software, you may be able to repair it. For some software repairs, use the HP Ap...
Page 5 - To Start System Restore:; Application Recovery; To Start Application Recovery:
5 For the specific computer problem, try the method listed as #1, and then #2. Problem/Status Microsoft System Restore Application Recovery program System Recovery from the recovery DVDs You installed a new application or device driver 1 An application does not work 1 2 A device driver does not work...
Page 6 - System Recovery
6 System Recovery When you’ve tried other methods of repairing your system software (like System Restore or Application Recovery), you may want to use the HP PC System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the applicat...
Page 7 - Warranty and License Information; HP Total Care; Get Repair; Customer Self Repair
7 Warranty and License Information HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your product...
Page 8 - Protect Your Investment; Obtaining a Warranty Upgrade; US only; The Legal Language; Hardware Limited Warranty; General Terms
8 HP Out-of-Warranty Support Options Even after your warranty has ended, HP can still provide you with service and support options: • For Visa and MasterCard holders in the United States or calls from Canada, please contact HP Total Care at 1-(800)-474-6836 (1-800 HP invent) or 1-(905)-206-4663 (loc...
Page 9 - Exclusions
9 This Limited Warranty is applicable in all countries/regions and may be enforced in any country/region where HP or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty. However, warranty service availability and response tim...
Page 11 - Service Upgrades
11 Pick Up and Return Warranty Service Your HP Limited Warranty may include a pick up and return warranty service. Under the terms of pick up and return service, HP will pick up the defective unit from your location, repair it, and return it back to your location. HP will incur all repair, logistics...
Page 12 - Software Technical Support; Contacting HP
12 HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement provided with that software. If the removable media on which HP distributes the software proves to be defective in materi...
Page 15 - DECLARATION OF CONFORMITY
15 DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: Hewlett-Packard Company 10500 Ridgeview Court Cupertino, CA 95014 declares, that the product(s) Product: Personal computer Model Number(s): z500 series Product...
Page 16 - Operating Specifications; Regulatory and Safety Information
16 Operating Specifications Electrical ratings: AC INPUT 100–240V , 4A 50–60 HZ Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m Regulatory and Safety Information WARNING: Text set off ...
Page 17 - Statement of Fax Branding; ENERGY STAR Compliance
17 Consumer Information and FCC Requirements Telephone Connection • This equipment complies with Part 68 of the Federal Communications Commission rules. These rules permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment...
Page 18 - Additional Safety Information; AC Power Safety Warning
18 WARNING: The Load Number .9 assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop; this is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices, subject only to the requirement that t...
Page 19 - Laser Safety Statement; TV Antenna Connectors Protection
19 Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a ”Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968. ...
