HP 2000 - Manuals
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Manual HP 2000
Summary
Notice In a continuing effort to improve the quality of our products,technical and environmental information in this document issubject to change without notice. Hewlett-Packard makes no warranty of any kind with regard tothis material, including, but not limited to, the implied warrantiesof merchan...
ii Table of Contents List of Figures............................................................................................................................. ivList of Tables ............................................................................................................................
iv List of Figures Figure 1 - OmniBook 2000 and 5700 External Features ............................................................ 11Figure 2 - OmniBook 2000 and 5700 External Features - continued .......................................... 12Figure 3 - OmniBook 5500 External Features .................
v List of Tables Table 1 - Additional Resources ................................................................................................... viTable 2 - OmniBook 2000 and 5700 Parts Identification ............................................................ 16Table 3 - OmniBook 5500 Parts Ide...
vi Introduction This document provides reference information for the HP OmniBook 2000, 5500, and 5700. It isintended to be used by HP-qualified service personnel to help with the installation, servicing, andrepair of these HP OmniBook PCs. It is a self-paced guide designed to train you to install, c...
Part 1 Product Overview • What’s New Product Features Product at a Glance Product Comparisons
10 The OmniBook 2000 is the newest OmniBook in the Desktop-to-Go Notebook PC series. It hasmany of the same features as the OmniBook 5700 while still maintaining a lower price. The Feature OmniBook 2000 Processor 133-MHz Intel Pentium with and without MMX technology Intel Pentium P55C150 MHz and 1...
11 Product Features The first two illustrations (Figure 1 and Figure 2) point out the key external features of theOmniBook 2000 and 5700. The second two illustrations (Figure 3 and Figure 4) point out the keyexternal features of the OmniBook 5500. Figure 5 on page 14 shows the accessories that can b...
12 Figure 2 - OmniBook 2000 and 5700 External Features - continued Mouse orKeyboard Serial port Dockingport Tilt foot Resetbutton Parallelport Off button AC adapter VGA out IR port MIDI/Joystickport Kensingtonlock Kensingtonlock
14 Product at a Glance PE NTIU M Figure 5 - OmniBook 2000, 5500, and 5700 Center Bay Modules Floppy diskdrive High-capacitybattery CD-ROMdrive
17 17 25 11 38 36 1 40 35 23 35 33 35 40 34 35 18 19 32 31 31 36 29 26 43 17 39 44 17 5 30 36 39 15 2 22 3 39 41 41 40 36 40 36 13 36 36 36 28 21 16 9 7 4 32 14 20 24 37 37 39 39 34 37 37 12 37 47 26 27 46 10 8 42 42 42 42 6 45 39 39 39 Figure 7 - OmniBook 5500 Exploded Diagram
18 Table 3 - OmniBook 5500 Parts Identification Description Part Number Exchange Part # User Replace. 1 Bezel F1320-60958 N 2 CPU Module CPU Module/100C F1320-60901 F1320-69001 N CPU Module/120C F1320-60902 F1320-69002 N CPU Module/133C F1320-60903 F1320-69003 N 3 Dock Grounding Spring Plate F1320-6...
19 Product Comparisons HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000 Size Closed 29.5 x 22.6 x 4.9 cm(11.6 x 8.9 x 1.93 in) 29.5 x 22.6 x 4.9 cm(11.6 x 8.9 x 1.93 in) 29.5 x 22.6 x 4.9 cm(11.6 x 8.9 x 1.93 in) Weight 3.27 kg (7.2 lb) 3.4 kg (7.5 lb) 3.27 kg (7.2 lb) Processor 166- or 150-MHz In...
Part 2 Troubleshooting • Power-On Self-Test • OmniBook Diagnostics • Desktop Management Interface • System Configuration Utility • Troubleshooting Tips
26 Power-On Self-Test The OmniBook 2000, 5500, and 5700 BIOS includes a Power-On Self-Test (POST) facility thattests a number of hardware and firmware items in the unit at each cold-start (BOOT or RESET). The OmniBook self-test alone should not be used to diagnose a hardware problem. If the self-tes...
27 Display Codes There are a number of Power On Self Test (POST) tests that are performed after the Beep Codetests. Failure of one or more of these tests will result in a displayed failure code (such as03044). It is extremely important not to interpret a failure code immediately as a hardwarefailure...
29 OmniBook Diagnostics The OmniBook diagnostics program provides a tool for diagnosing and isolating a hardwareproblem. The diagnostics software is intended for use in concert with additional troubleshootingmethods to accurately determine the cause of trouble. The diagnostics program is not designe...
30 tests also read the keyboard and discard unexpected key presses, this feature may not work asexpected. When looping is enabled (count 0 or greater than 1), the date and time is displayed as each testis executed. The timestamp is displayed as the test begins and is over-written at completion. The ...
31 Keys are accepted from the keyboard, an external keyboard, or the serial port. The Alt key, usedin conjunction with the appropriate letter, will pop-up each menu on the screen. Refer to Table 6for a description of each key that is available for use in the user interface. Table 6 - Dianostic Inter...
32 Loop Back Connectors In order to run the RS232 serial port or parallel port self-test, a loop back connector is needed.The loop back may be placed on either the OmniBook port or at the end of the correspondingcable. This feature is also helpful in diagnosing a defective serial or parallel cable. ...
33 Details on Individual Diagnostic Tests This section explains each test within the diagnostics program. Each test is listed along with itscommand-line file name. A brief description of the test, command-line parameters, validkeystrokes available during the test, and corresponding failure messages ...
36 Full 2 Unit IR Test - (FIRTEST.EXE) The Full 2 Unit IR test is not available on the OmniBook 5500. This test requires twoOmniBooks: one on which the IR is known to be good, and the computer to be tested. Thecomputer that is being tested will transmit IR packets to the known good computer, which w...
40 Valid Keystrokes Action n/a The Audio test ignores the keyboard. Failure Message Error Code Meaning User Aborted 1 User aborted test. Failed 3 A sound chip configuration callfailed Microphone - (MIKE.EXE) Within the user interface of DIAG, the Microphone test records for a short time and then pla...
42 DOS Parameter Explanation 1 Perform the short test any non-1 value Perform the full test Valid Keystrokes Action any key To abort the keyboard test, press five,consecutive, incorrect keys. Failure Message Error Code Meaning User Aborted 1 User aborted test. Pointing Device - (MOUSE.EXE) The Point...
43 other keys flushed. Failure Message Error Code Meaning User Aborted 1 User aborted test. CD Not Ready 2 CD not ready, no CD in drive H/W Error 3 Timeout waiting for IRQ Drive NotPresent 4 CD drive not installed Read Error 5 The read failed SCSI - (SCSI.EXE) N OTE : The OmniBook must be docked for...
45 Desktop Management Interface (DMI) The Desktop Management Task Force (DMTF) was founded in 1992 by a group of leadingcomputer manufacturers, including Hewlett-Packard, to define a standard method of managingthe physical and logical components of personal computers. The result of these efforts is ...
46 The following software is supplied with the DMI package: • A Microsoft Windows utility, SETUP.EXE, to install and initialize the DMI software. • A Windows utility, HP TopTools. After DMI is installed, this utility can be used to display information about the computer through the DMI. • A Manageme...
48 System Configuration Utility The System Configuration Utility (SCU) can be used to troubleshoot both software and hardwareissues. Settings in the SCU may cause unexpected results in the operation of the OmniBook orinstalled applications. Battery charge and other system settings also can be verifi...
49 System Menu The system menu of the SCU provides an interface to modify several system settings. SeeFigure 13 for an example of the system menu. An explanation of each system setting and thecorresponding options are provided in Table 8. Table 8 - System Menu Settings Setting Parameters Default Com...
50 Setting Parameters Default Comment changed since previous boot. Achange could indicate a virus. Docking Messages Selected; not selected Not selected Enables warning messages atDOCK and UNDOCK. Passwords See Figure 14 -Passwords MenuScreen on page 50 PC Identification blank The text entered here (...
51 Table 9 - Password Menu Settings Setting Parameters Default Comment Passwords… Password option… Admin Passwordrequired to: Save modifications toPC ID textsSave Setup changes none selected Admin Password is required beforeproceeding beyond the selectedactions. The Admin Password (ifdefined) is ALW...
52 Table 10 - Disks Menu Settings Setting Parameters Default Comment Disks Floppy Disk Drive None1.44 Mb2.88 Mb 1.44 Mb Hard Disk Drive NoneStandardCustomAuto-ID Auto-ID Select the configuration type of the hard disk.‘Standard’ selects from a table of older drivers.‘Custom’ allows manual modificatio...
54 Setting Parameters Default Comment Pointing Device Audio Port… Audio volume 0-7 7 Beeper volume: 0-7 3 . Power Menu The power menu of the SCU provides an interface to modify various power management andbattery charging configurations 3 . See Figure 17 for an example of the password menu. An expla...
56 Exit Menu The exit menu of the SCU allows various methods of exiting the interface. See Figure 18 for anexample of the exit menu. An explanation of each exit option is provided in Table 13. Table 13 - Exit Menu Settings Setting Parameters Default Comment Save and Exit n/a n/a Save current setting...
57 Troubleshooting Tips Presented below is a table showing general guidelines for repairing units with specific failuresymptoms. The order of likely causes is based upon data gathered by HP from analysis of failedmodules. The suggested order of investigation is not mandatory but reflects the priorit...
Part 3 Hardware Repair • Battery • Memory • Hard Disk Drive • Floppy Disk Drive • Small Parts • Display • Keyboard • Icon Board • CPU Module • Logic PCA Board • Programmable Flash BIOS IC • Video Memory • Other Components and Accessories C AUTION : Always provide proper grounding when performing any...
64 Battery (End User Replaceable) The OmniBook 2000 and 5700 must use the F1193B (F1193-60902) Standard Lithium Ionbattery or the F1194B (F1194-60902) Enhanced Lithium Ion battery. Both of these batteries arefully compatible with the OmniBook 5500. Do not use either the F1193A (F1193-60901) or F1194...
65 Memory (End User Replaceable) C AUTION : To avoid damage due to electrostatic discharge, handle the memory moduleby the edges only. The table below lists each of the available memory modules for the OmniBook 2000, 5500, and5700. The check marks indicate which memory modules are compatible with ea...
66 Replacement Procedure 1. Align the memory module over the connector slots and firmly press into place. C AUTION : Avoid pressing the center of the memory module. This action could crackthe board. 2. Replace cover and battery(ies) and reset the OmniBook.
67 Hard Disk Drive (End User Replaceable) Whereas all the hard disk drives are compatible between the OmniBook 2000, 5500, and 5700,the table below indicates which hard drives were originally shipped with each correspondingOmniBook. Table 17 - Hard Drive Availability Matrix Hard Drive Part Number Ex...
68 plastic portion of the hard drive may need to be removed to gain access to the screws of theplastic kit. See Figure 22. 6. Now, the hard drive can be slid out of the case. See Figure 23. Replacement Procedure 1. Reverse the above Removal Procedure. Figure 22 - Hard Drive Case Figure 23 - Removing...
69 Floppy Disk Drive (End User Replaceable) C AUTION : Do not remove the floppy disk drive while the OmniBook is actively readingor writing to it. Wait until the disk is inactive. Required Equipment • none Removal Procedure 1. Slide the release switch on the floppy disk drive to the right.2. Pull th...
70 Small Parts (End User Replaceable) The following small parts are all end user replaceable. The procedures are the same for theOmniBook 2000, 5500, and 5700, except where noted. Expansion Door - F1125-60920 Open the door and flex the center of the door until the side-tabs are released. Reverse tor...
71 Display (HP Authorized Service Providers Only) The below table summarizes the compatibility of displays between the OmniBook 2000, 5500,and 5700. Please note, that the proper Icon Board must be matched with the corresponding display type and manufacturer. Table 18 - Display Compatibility Matrix D...
73 Replacement Procedure 1. To replace, reverse the above Removal Procedure. Take care to properly position the Display Flex Cable. It must be wrapped three times around the post. See Figure 28. C AUTION : To avoid crimping the icon assembly flex cable, ensure that it is tuckedinside of the icon ass...
74 Display Labels The OmniBook replacement display must be affixed with four labels before it is suitable to returnto the customer. The below table summarizes the proper labels for each OmniBook and displaytype. The illustrations that follow demonstrate the appropriate placement of the Windows 95,In...
76 Keyboard (HP Authorized Service Providers Only) Required Equipment • Small phillips screwdriver Removal Procedure 1. Exit all applications, including Windows.2. Turn the OmniBook off and remove the battery and ac adapter.3. Follow the Hard Disk Drive Removal Procedure on page 67 and the Floppy Di...
77 5. Flex the center of the Palmrest Assembly to release the side-tabs. Disconnect the Keyboard Flex cable. The other two cables can remain in place, or disconnect to fully remove thePalmrest Assembly. 6. Remove the four Keyboard Screws (see Figure 33 for the location of the screws). 1. Lift up the...
78 9. Disconnect the two flex cables from the Power Board. Replacement Procedure 1. Reverse the above Removal Procedure. Take note to properly thread the Keyboard Flex Cable underneath the plastic of the Upper Chassis Case. Figure 34 - Keyboard Removal DC Power Supply BoardF1350-60909 - OB2000 &...
79 Icon Board (PCA PB-ICON) (HP Authorized Service Providers Only) The table below lists the icon boards compatible with the OmniBook 2000, 5500, and 5700. Notethe column indicating the matching LCD type ( the icon boards and LCD types must not be mismatched ). There are no exchange part numbers for...
80 1. Remove the Icon Board Screw (see Figure 36). Gently rock the Icon Board back and forth to free it from the connector. Figure 35 - Upper Chassis Case Removal Upper Chassis CaseF1350-60915 - OB2000 & OB5700F1320-60931 - OB5500 only Upper ChassisCase ScrewF1320-60963 MicrophoneCable On/Suspen...
82 CPU Module (HP Authorized Service Providers Only) The following table lists the various CPU modules for the OmniBook 2000, 5500, and 5700. Table 21 - CPU Module Compatibility Matrix CPU Module Part Number Exchange Part # OB2000 OB5500 OB5700 100C F1320-60901 F1320-69001 ü 120C F1320-60902 F1320-6...
84 Replacement Procedure 1. Reverse the above Removal Procedure Figure 38 - CPU and Heat Spreader Removal (OB5500 only) Heat SpreaderF1320-60921 Heat PipeF1320-60964 Heat SinkF1320-60954 CPU Module Heat Pipe BracketF1320-60972 CPU Screws (4)F1320-60963 Heat SinkScrews (2)F1350-60927 Heat SpreaderScr...
85 Logic PCA Board (PCA PB-586/IO Bracket) (HP Authorized Service Providers Only) The OmniBook 2000 and 5700 are shipped with an electronic serial number programmed inEEPROM on the Logic PCA Board. This built-in serial number will help MIS managers intracking assets and software configuration. Seria...
86 The following table summarizes the different logic PCA boards for the OmniBook 2000, 5500,and 5700. Table 22 - Logic PCA Compatibility Matrix Logic PCA Part Number Exchange Part # OB2000 OB5500 OB5700 PCA PT-586 withI/O Bracket F1320-60926 F1320-69026 ü PCA PB-586 withI/O Bracket F1350-60901 F135...
87 5. To remove the Logic PCA Board from the Lower Chassis Case, three screws, two standoffs, the FFC Cable T/B to M/B, and the HDD-FPC Flex must first be removed. See Figure 41 onpage 88 for the location of these components. The IR Lens and Bezel are now accessible. C AUTION : Apply even pressure t...
89 Programmable Flash BIOS IC (HP Authorized Service Providers Only) The replacement BIOS IC will contain enough basic BIOS programming to boot the OmniBook.However, after replacing the IC, the BIOS must be reprogrammed. Hewlett-Packard prefers thatthe system is programmed with the latest BIOS for t...
91 Video Memory (OB2000 & OB5700 Only) (HP Authorized Service Providers Only) N OTE : Only the OmniBook 2000 and 5700 contain video memory that is replaceable.This repair procedure is not applicable for the OmniBook 5500. Also be aware that the Video Memory Board contains only 1MB of the total 2...
93 Other Components and Accessories (HP Authorized Service Providers Only) The below table lists additional replaceable components and the disassembly procedure(s)necessary to gain access to each. The accessories require a unit exchange (no repairableparts), unless otherwise indicated. Table 23 - Ot...
94 Component DisassemblyProcedure(s)/page# Equipment Special Notes I/O BracketGrounding Clips Logic PCA Board -page 85 Small phillipsscrewdriver,5mm hexdriver The Clips easily slide offeither side of the Logic PCABoard. Icon Assembly Display - page 71 Small phillipsscrewdriver The Display does not n...
95 Appendix A - Technical Specifications Mass Storage Specifications Hard Disk Drive The hard disk drive can be removed by the user for easy upgrades. Hard drive manufacturers are subject to change without notice. Table 24 - Hard Disk Drive Specifications 810-million-byte 1.35-billion-byte 1.44-bill...
96 Floppy Disk Drive The floppy disk drive can either be placed in the center bay slot or connected to the parallel port.It is hot-swappable and is configured as drive A by default. Floppy disk drive manufacturers are subject to change without notice. Table 25 - Floppy Disk Drive Specifications 3.5-...
97 System Resources Below are default values for system resources. To see other, non-default possibilities, use theSystem Configuration Utility (SCU) which lists port and audio device configurations in theInput/Output menu. For additional information on configuring system resources, refer to theSyst...
98 15 Internal CD-ROM (secondary IDE controller, free if no internalCD) System Memory The following tables list the memory maps for the OmniBook 2000, 5500, and 5700. Table 29 - System Memory Map for the OmniBook 2000 and 5700 C0000-CAFFF Chips & Technologies video BIOS CB000-CBFFF Enhanced para...
99 Table 32 - System I/O Addresses for the OmniBook 5500 170-178 Secondary HDD controller (internal CD-ROM) 1F0-1F7 Internal hard disk 220-22F Crystal sound 2F8-2FF COM2 (infrared port) 330-331 MPU 401 (MIDI) 378-37A LPT1 (printer port) 388 Sound 3C0-3DF VGA adapter 3E0-3E1 PC card bridge on PCI 3F0...
102 Appendix C - Hewlett-Packard TFT DisplayQuality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturerscannot currently produce large displays that are cosmetically perfect. Most, if not all, TFTdisplays will exhibit some level of cosmetic imperfection....
106 Assembly OmniBook Sub-component(s) Included 2000 5500 5700 (y/n) TFT/X 12.1” TFTDisp Cover Plastic12.1” TFT F1320-60933 Yes Display Hook- Left F1320-60938 Yes Display Hook -Right F1320-60939 Yes Display Hook -Button (2) F1320-60940 Yes Display ContrastBtn (1) F1371-60917 Yes Cable 12.1” XGA F135...
107 Assembly OmniBook Sub-component(s) Included 2000 5500 5700 (y/n) Top Rubber Pad (2) 5183-2257 No Bottom Rubber Pad(2) 5183-2258 No Display PanelPlastic/ SMG12.1” TFT F1320-60996 ü ü ü Label - Win95 7121-7353 No Display Label see footnote 1 No Label - Intel see footnote 2 No Display ContrastBtn (...
109 Assembly OmniBook Sub-component(s) Included 2000 5500 5700 (y/n) Overlay/RegulatoryMemory CoverDoor F1320-60927 No Printer Port Door F1125-60918 No Expansion Door F1125-60920 No I/O Door F1350-60910 No Door, Flash BIOS F1371-60901 No Bezel F1320-60958 No IR Lens F1320-60952 No Microphone F1081-6...
110 Assembly OmniBook Sub-component(s) Included 2000 5500 5700 (y/n) Sub Battery NiMH F1350-60921 No Suspend/ResumeBtn n/a Yes Icon Assembly F1320-60918 No Keyboard see footnote 3 No Palmrest Assembly F1320-60986 No
111 Appendix E - Part Numbers Part Number Exchange Part Number Description UserReplace. OB5700 OB2000 OB5500 5182-5113 Label - Intel Pentium Yes ü ü 5183-2257 LCD Assy - Top RubberPad Yes ü ü ü 5183-2258 LCD Assy - BottomRubber Pad Yes ü ü ü 5965-0241 OmniBook Support andService Booklet Yes ü ü ü 59...
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