Page 3 - contents
i contents 1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 front panel overview . . . . . . . . . . . . . . . . . . . . . . ....
Page 7 - get started; get help
1 1 get started This HP Fax 1230 series Reference Guide contains all the information you need to get started, and describes how to fax, make copies, and maintain your HP Fax 1230 series (HP Fax). To get started, review this section for information on getting help and use it to familiarize yourself w...
Page 8 - front panel overview
hp fax 1230 series get started 2 front panel overview Use the front panel buttons to copy and fax documents or photos, and to change a variety of copy and fax settings.Review the illustration below and identify the location of the buttons on the front panel. 2 3 13 10 9 5 7 1 4 11 6 14 15 16 17 18 1...
Page 11 - load originals and load paper; load originals
2 5 load originals and load paper When you load your original document into the automatic document feeder (ADF), you can copy it onto a variety of paper types, weights, sizes, and transparency films. It's important to select the right paper, and to make sure it's loaded correctly.This section contai...
Page 12 - load paper
hp fax 1230 series load originals and load paper 6 load paper Use the following procedure to load plain paper into the input tray. For tips on loading special papers, transparency film, and postcards, see tips for loading other types of paper in the input tray on page 8. For best results, adjust the...
Page 13 - recommended papers
recommended papers 7 recommended papers For the best print quality, we recommend using HP Premium Inkjet papers. Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause pr...
Page 14 - papers to avoid; tips for loading other types of paper in the input tray; set the paper type
hp fax 1230 series load originals and load paper 8 papers to avoid We do not recommend the following papers for copying:• Highly textured stock, such as linen. It may not print evenly, and the ink can bleed into these papers. • Extremely smooth, shiny, or coated papers not specifically designed for ...
Page 15 - recommended paper-type settings for copying
recommended paper-type settings for copying 9 to set the paper type for future copy jobs 1 Press Copy until Paper Type appears. 2 Press until the appropriate paper type appears, and then press Enter to select it. 3 Press Copy again until Set New Defaults appears. Press until Yes appears. 4 Press Ent...
Page 16 - set the paper size; avoid jams
hp fax 1230 series load originals and load paper 10 set the paper size The HP Fax can print faxes and make copies onto letter, legal, or A4 paper. to set the paper size for faxes 1 Press Setup until 3: Basic Fax Setup appears, and then press Enter to select it. 2 After 1:Date and Time appears, press...
Page 17 - use the fax features; send a fax
3 11 use the fax features Using the front panel of your HP Fax, you can:• Send and receive black-and-white and color faxes. If you send a color fax and your HP Fax determines that the recipient has a black-and-white fax unit, your HP Fax will send the fax in black and white. • Use one-touch speed-di...
Page 18 - check for dial tone
hp fax 1230 series use the fax features 12 check for dial tone Before using the fax features, verify that the connections are correctly established. Note: Make sure the volume is turned on. If you turn off the volume for your HP Fax, you will not hear the dial tone. To verify that the volume is turn...
Page 19 - send a color fax; scan a fax into memory before sending; broadcast a fax to multiple recipients
send a fax 13 send a color fax You can send and receive color faxes to and from other color fax machines. If your HP Fax determines that the recipient has a black-and-white fax machine, it will send the fax in black and white.We recommend that you use only color originals for color faxing. The color...
Page 20 - receive a fax; receive a fax automatically
hp fax 1230 series use the fax features 14 receive a fax You can set up your HP Fax to receive faxes either automatically or manually. Your HP Fax is set at the factory to automatically print received faxes. As long as the Auto Answer feature is turned on, your faxes will be printed automatically. T...
Page 21 - receive a fax when the hp fax is out of paper; create individual speed-dial entries
set up speed-dialing 15 receive a fax when the hp fax is out of paper If the HP Fax runs out of paper, you will continue to receive faxes. While the HP Fax is out of paper, the faxes are stored in memory and Out of paper is displayed on the front panel. After loading paper in the input tray, you can...
Page 22 - create a speed-dial group
hp fax 1230 series use the fax features 16 6 When Enter Another? appears, press 1 for Yes if you want to set up another number or press 2 for No to exit. create a speed-dial group This feature allows you create groups of up to 20 speed-dial entries using your individual entries so that you can send ...
Page 24 - send a fax using the speed-dial button; schedule a fax; schedule a fax to send later
hp fax 1230 series use the fax features 18 3 Press Start, Black or Start, Color . If there is no original in the ADF, you will be prompted to load the original in document feeder. Once loaded, the HP Fax will begin sending the fax. send a fax using the speed-dial button 1 Load your original in the A...
Page 25 - cancel a scheduled fax; poll for faxes; generate fax confirmation and error reports
poll for faxes 19 cancel a scheduled fax Follow these steps to cancel a scheduled fax stored in memory, or a fax that is currently in progress: 1 Press Fax until How to Fax appears. 2 Press until Send Fax Later appears. Press Enter to select the setting. Note: After you press to select Send Fax Late...
Page 26 - generate system reports; set new defaults
hp fax 1230 series use the fax features 20 Follow these steps to generate reports automatically: 1 Press Setup until 1:Print Report appears, and then press Enter . 2 Press until 6:Automatic Reports Setup appears, and then press Enter . 3 Press to scroll through the following report types:– Every Err...
Page 27 - control resolution and contrast; change resolution
control resolution and contrast 21 control resolution and contrast Use the Resolution and the Lighter/Darker settings to change the resolution and contrast of documents that you are sending. change resolution Resolution affects the transmission speed and quality of faxed documents. The HP Fax only s...
Page 28 - set basic fax settings; use shortcuts to access menu settings
hp fax 1230 series use the fax features 22 set basic fax settings Use the Basic Fax Setup option to set the following basic fax settings:• set the date and time • set the fax header • enter text • set the rings to answer setting • set the paper size • set tone or pulse dialing • adjust the volume • ...
Page 29 - enter text
set basic fax settings 23 3 After Your Name appears, enter your name. For information on entering text, see enter text on page 23. Press Enter . 4 Using the keypad, enter your fax number. 5 Press Enter . enter text The following list provides tips for entering text using the keypad on the front pane...
Page 31 - edit or cancel fax forwarding; set advanced fax settings
set advanced fax settings 25 4 Enter the Start Date using the numeric keypad. Tip — When you enter a single-digit date, type a leading zero before the single digit: for example, 08-03-02. Use only the last two digits for the year. 5 Enter the Start Time , and then press 1 for AM or 2 for PM . 6 Ente...
Page 32 - change the answer ring pattern (distinctive ringing)
hp fax 1230 series use the fax features 26 change the answer ring pattern (distinctive ringing) Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number will have a different ring pattern...
Page 33 - set automatic reduction
set advanced fax settings 27 set automatic reduction This setting determines what your HP Fax does if it receives a fax that is too large for the default paper size. With this setting on, the image is reduced so that it fits on one page. With this feature off, information that doesn’t fit on the fir...
Page 34 - use error correction mode; connect and use other office equipment with your hp fax
hp fax 1230 series use the fax features 28 1 Press Setup until 5:Maintenance appears. Press Enter . 2 Press until 4:Reprint Faxes in Memory appears, and then press Enter . use error correction mode Error Correction Mode (ECM) eliminates data lost due to poor phone lines by detecting errors that occu...
Page 35 - connect and use a phone with your hp fax
connect and use other office equipment with your hp fax 29 connect and use a phone with your hp fax You can set up your HP Fax to answer fax calls either automatically or manually when connected to a phone. The recommended method is to set your HP Fax to receive fax calls automatically. If you rarel...
Page 36 - answer fax calls when you use voice mail on the same phone line
hp fax 1230 series use the fax features 30 3 When you answer a phone and hear fax tones, press 1 2 3 to begin receiving the fax. Or, once Phone off-hook is displayed on the front panel, you can press Start, Black or Start, Color . Note: Once the HP Fax receives the fax call, the telephone will go si...
Page 38 - fax options
hp fax 1230 series use the fax features 32 fax options The following diagram shows the options that are available when you press Fax . Send Fax Now Scan and Send Send Fax Later Poll for Fax How to Fax No Yes Set New Defaults < oooo O oooo > < ooooo O ooo > < oooooo O oo > < oooo...
Page 39 - use the copy features; make copies; make a basic copy; change copy settings
4 33 use the copy features The copy features let you do the following:• Produce high-quality color and black-and-white copies using a variety of paper types and sizes, including iron-on transfers. • Reduce or enlarge the size of the copies you make from 25% to 200% of the copy’s original size (varie...
Page 40 - set the number of copies
hp fax 1230 series use the copy features 34 Note: Additionally, you can set the paper type and paper size settings for your copy jobs. For information on setting the paper type, see set the paper type on page 8 and for setting the paper type, see set the paper size on page 10. set the number of copi...
Page 41 - reduce or enlarge a copy
change copy settings 35 reduce or enlarge a copy Use Reduce/Enlarge to reduce or enlarge a copy of an original. The HP Fax provides four options; Actual 100% , Full Page 91% , Legal -> Ltr 74% , and Custom . 1 Press Copy until Reduce/Enlarge appears. 2 Press until the appropriate reduce/enlarge o...
Page 42 - perform special copy jobs; copy a photo
hp fax 1230 series use the copy features 36 perform special copy jobs In addition to supporting standard copying, your HP Fax can also do the following:• copy a photo • prepare a color t-shirt transfer copy a photo When copying a photo, select options for the correct paper type and photo enhancement...
Page 43 - copy options
copy options 37 copy options The following diagram shows the options that are available when you press Copy . Plain Paper Premium Photo Photo-Qual Glss Photo-Qual Matt Premium Inkjet Brochure Glossy Brochure Matte Iron-On Transparency Actual size 100% Full page 91% Legal -> Ltr 74% Custom Reduce/...
Page 45 - maintain your hp fax; clean the exterior; print a self-test report; handle print cartridges
5 39 maintain your hp fax This section provides instructions for keeping your HP Fax in top working condition. Perform these maintenance procedures as necessary. clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the HP Fax does not r...
Page 46 - replace the print cartridges
hp fax 1230 series maintain your hp fax 40 replace the print cartridges Front-panel display messages appear to let you know when it is time to replace your print cartridges.See order print cartridges on page 81 for information on ordering replacement print cartridges. 1 Turn on the HP Fax, and then ...
Page 47 - align cartridges; clean the print cartridges; restore factory defaults
restore factory defaults 41 align cartridges The HP Fax prompts you to align cartridges every time you install or replace a print cartridge. Aligning the cartridges ensures high-quality output. to align the print cartridges when prompted 1 Press Enter on the front panel. The HP Fax prints a text pag...
Page 48 - setup menu options
hp fax 1230 series maintain your hp fax 42 setup menu options The following diagram shows the options that are available when you press Setup . 1. Print Report To open a menu:• press Setup repeatedly until you see the menu, then press Enter • press Setup and then press Options repeatedly until you s...
Page 49 - additional setup information; set the language and country/region
6 43 additional setup information This section describes how to set the language, country/region, and how to set up your HP Fax with other office equipment. The standard installation instructions are provided in your Setup Poster, we recommend keeping it for later use. set the language and country/r...
Page 51 - troubleshooting help; paper jams
7 45 troubleshooting help This chapter provides tips for solving problems and for improving the quality of your fax and copy jobs. paper jams problem solution The paper has jammed where it enters the HP Fax. Open the top, take the edge of the paper, and gently pull the paper out of the HP Fax. The p...
Page 52 - tips to avoid paper jams; print cartridge problems
hp fax 1230 troubleshooting help 46 tips to avoid paper jams • Make sure the input tray is not overfilled. The input tray capacity varies depending on the type of paper you are using. • Check that the input tray is in place. • Do not add paper to the input tray while the HP Fax is printing. • Use re...
Page 54 - output problems
hp fax 1230 troubleshooting help 48 output problems problem solution A blank page came out while copying or faxing. Check to see if the print cartridges are low or out of ink. For information, see print a self-test report on page 39. – If black text is printing, and a blank page comes out of your HP...
Page 55 - quality problems
quality problems 49 quality problems The printout is blank. Check the following:• Did you place the original print-side down? Make sure that you placed your original print-side down in the automatic document feeder (ADF). For information on loading originals, see load originals on page 5. • Print a ...
Page 58 - copy problems
hp fax 1230 troubleshooting help 52 copy problems problem solution Nothing happens when I try to copy. • Make sure the HP Fax is turned on. If the front-panel display is blank, the HP Fax is turned off. Make sure the HP Fax is connected to a power outlet. For information on turning on and connecting...
Page 59 - fax problems
fax problems 53 fax problems problem solution Fax transmission is slow. • If your fax contains a lot of graphics, it will take longer to send.• If the phone line connection is “noisy,” it may cause the fax transmission to be slow. • If you selected a high resolution, consider using the standard reso...
Page 61 - Auto Answer
fax problems 55 Incoming calls are not being answered. • Check to make sure Auto Answer is on. The green light next to the Auto Answer button is lit when the feature is enabled. If the light is off, the HP Fax will not automatically answer the phone when it rings. Press the Auto Answer button to tur...
Page 63 - error messages
error messages 57 error messages I cannot receive a fax on my extension lines. • Check to see that Auto Answer is on. The green light next to the Auto Answer button in the front panel is lit when the feature is enabled. If the light is off, the HP Fax will not automatically answer the phone when it ...
Page 66 - fax log error codes
hp fax 1230 troubleshooting help 60 fax log error codes Use this table to help you interpret the different codes that appear in the Results column on the fax log. If you encounter the same error repeatedly, try turning off error correction mode (ECM). The following table shows the codes specific to ...
Page 69 - specifications; paper specifications; margin specifications
8 63 technical information specifications The following sections contain specifications for your HP Fax. paper specifications input tray capacities paper sizes margin specifications type paper weight input tray * output tray † ADF Plain paper 16 to 24 lb. (60 to 90 gsm) 150 50 black, 20 color 20 Leg...
Page 72 - regulatory notices; notice to users of the U.S. telephone network: FCC requirements
hp fax 1230 series technical information 66 material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP web site at www.hp.com/go/msds . If you are in the United States or Canada and do not have access to the Internet, call the U.S. HP FIRST fax-on-demand service at (8...
Page 73 - notice to users of the Canadian telephone network
regulatory notices 67 or on the first page of transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number p...
Page 75 - declaration of conformity
declaration of conformity 69 declaration of conformity According to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name and Address:Hewlett-Packard Company, 16399 W. Bernardo Drive, San Diego, CA 92127-1899, USAdeclares that the product conforms to the following Product Specifications: Supplementary In...
Page 77 - get hp fax 1230 series support; get support and other information from the internet; hp customer support
9 71 get hp fax 1230 series support This section explains the service information provided by Hewlett-Packard.If you are unable to find the answer you need in the documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support serv...
Page 78 - call elsewhere in the world
hp fax 1230 series get hp fax 1230 series support 72 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative:– Have your serial number and service ID ready. To display your serial number, on the front panel, press Enter and Start, Black at the same time,...
Page 79 - prepare your hp fax for shipment
prepare your hp fax for shipment 73 Alternatively, you can ask your dealer or call HP at the phone number indicated in this booklet. As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service featu...
Page 80 - hp fax 1230 series warranty; warranty service
hp fax 1230 series get hp fax 1230 series support 74 7 Remove the front-panel cover as follows:a. Slip your hand into the ADF, behind the front panel, and lift up. b. Insert a small screwdriver into the round hole behind the keypad and press firmly to pop off the front panel. 8 Retain the front-pane...
Page 81 - return your hp fax 1230 series for service; hewlett-packard limited global warranty statement
hp fax 1230 series warranty 75 If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide tele...
Page 83 - index
77 index A address book send faxes to groups, 16 ADF (automatic document feeder), 5 adjust sound volume for fax, 24 align print cartridges, 41 answer ring pattern, 26 answering machine connect to the HP Fax, 43 use with the HP Fax, 30 Auto Answer receive faxes automatically, 14 avoid jams, 10 , 46 B...
Page 87 - order supplies
81 order supplies Use the following information for ordering supplies for your HP Fax 1230 series. order media To order media such as HP Premium Inkjet Paper, HP Premium Inkjet Transparency Film, HP Iron-On T-shirt Transfer paper, or HP Greeting Cards, see one of the following:• For orders in the U....
Page 88 - Visit the hp fax information center
Visit the hp fax information center It has everything you need to get the most value from your HP Fax.• Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.hp.com/support © 2003 Hewlett-Packard CompanyPrinted in the U.S.A., Germany, or Singapore. *...