Page 3 - Contents
Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 3 Customizing Your Quick Edition IP Telephone . . . . . . . . . . . . . . . . . . . . . . 5 Introducing Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Accessing Telephone Applications and Options . . ...
Page 5 - Customizing Your Quick Edition IP Telephone; Introducing Your Telephone; Accessing Telephone Applications and Options
Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 5 Customizing Your Quick Edition IP Telephone Introducing Your Telephone Avaya one-X Quick Edition software is embedded in each Quick Edition IP telephone. The Line/Feature buttons, the softkeys immediately below the display, and ...
Page 6 - Programmable Softkeys; To program a softkey
6 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 Programmable Softkeys From the idle screen, you can program softkeys to access frequently-used functionality, such as paging, do not disturb, call log, call forward. There are four programmable softkeys on the Quick Edition 4610...
Page 7 - Accessing user options when password protection is enabled
Customizing Your Quick Edition IP Telephone Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 7 Displaying the User Options Menu Tip: Tip: To select a menu item, you can press the associated single-digit number on the dialpad or press the Line/Feature ( ) button beside your choic...
Page 8 - Setting Password Options; To change your password
8 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 3. Select User Options on the Options menu. The User Options menu is displayed. Setting Password Options You can change, disable, or enable a password for accessing user options (the same password is used to access voicemail mes...
Page 9 - Account lockout after failed login attempts; Viewing and Modifying User Preferences; Adjusting the Volume; To activate and deactivate muting while on a call; Viewing and Changing the User Language; To view the language settings
Customizing Your Quick Edition IP Telephone Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 9 2. Select Password on the User Options menu. 3. Perform one of the following actions: ● To disable password protection, select Turn Pswd OFF . ● To enable password protection, select T...
Page 10 - To change the user language; Choosing a Personalized Ringer Tone; To select a ringer tone; Setting the Call Waiting Tone; To set the call waiting tone
10 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 4. Click the Ok softkey to display the previous menu, or press the PHONE/EXIT ( ) button. To change the user language 1. Access the User Options menu. 2. Select Language on the User Options menu. 3. Press Chg . 4. Select the Li...
Page 11 - Setting the Contrast Level of the Display; To adjust the contrast level of the display; Telephone Accessories; Making and Answering Calls; Making Calls
Making and Answering Calls Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 11 Setting the Contrast Level of the Display Eight contrast levels are available to adjust the contrast to better suit your work environment and lighting. To adjust the contrast level of the display 1. A...
Page 12 - To make a call from the list of call logs
12 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 Note: Note: To dial a PSTN or a SIP (VoIP) network number, dial the appropriate code number first. You will not hear a dial tone after you press the prefix number. When you enter a number that places a call to the PSTN or a SIP...
Page 13 - To make calls using the corporate or personal directory; Making Restricted Calls; To make a restricted call using an authorization code; Receiving Calls
Making and Answering Calls Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 13 Tip: Tip: If the number is not exactly what you need to dial directly from the Incoming list, select the Edit# softkey to edit the number, and then select the Dial softkey. To make calls using the cor...
Page 14 - To answer an incoming call; To ignore an incoming call
14 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 Tip: Tip: If you do not want to receive calls, you can activate the Do Not Disturb feature. See Do Not Disturb on page 35. To answer an incoming call 1. To answer a call, perform one of the following actions: ● pick up the hand...
Page 15 - Call Handling; Putting a Call on Hold; To put a single call on hold
Call Handling Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 15 Call Handling Putting a Call on Hold You can put a call on hold to temporarily remove yourself from the call. While the active call is on hold, you can make outgoing calls or answer incoming calls. To put a single...
Page 16 - Transferring Calls; To transfer a call and speak to the receiving party; To transfer a call without speaking to the receiving party; Parking and Retrieving Calls; To park a call
16 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 Transferring Calls Tip: Tip: You can transfer all incoming calls to another telephone automatically by defining call-forwarding rules. For more information, see Call Forwarding on page 19. To transfer a call and speak to the re...
Page 17 - To retrieve a parked call from any other telephone
Call Handling Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 17 2. Press the Ok softkey. 3. To hang up, perform one of the following actions: ● return the handset to its cradle. ● press the SPEAKER ( ) button. ● press the HEADSET ( ) button. To retrieve a parked call from the ...
Page 18 - Conference Calls; To create a conference call between three parties; To drop a single party from the conference call
18 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 Conference Calls You can create a conference call with three participants. One of the other participants can, in turn, add one or two additional participants to the conference call. To ensure optimum performance, a maximum of f...
Page 19 - To forward all calls to voicemail
Call Handling Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 19 ● Select the End softkey ● hang up the handset. ● press the SPEAKER ( ) button. ● press the HEADSET ( ) button. Call Forwarding By default, calls are forwarded to your voicemail after three rings. Call forwarding ...
Page 21 - To specify a redirect number; To enable or disable zero redirect
Call Handling Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 21 ● Press 2 on the dialpad and select the Line/Feature ( ) button beside the number to which calls will be redirected (or select the MyDir softkey to choose a number from your Personal directory). ● Press 3 on the d...
Page 22 - Using Call Logs; To view call log entries
22 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 4. Select the On or Off softkey. 5. Select the Exit softkey to display the previous menu, or press the PHONE/EXIT ( ) button. Using Call Logs The Call Log contains two lists of telephone numbers comprising up to 200 combined re...
Page 23 - To delete a single entry; Using Voice Mail
Using Voice Mail Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 23 Note: Note: Do not pick up the handset. Otherwise a call is automatically initiated to the number that you want to edit/dial. 5. Select the Edit# softkey. 6. Use the Bksp softkey and the keys on the dialpad to ...
Page 24 - User Keypad Shortcuts
24 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 You can access your voicemail from any touch tone telephone, internal or external. Refer to the procedure, To access your voicemail using any telephone on page 27. User Keypad Shortcuts The following table show user shortcuts a...
Page 25 - Caller Keypad Shortcuts
Using Voice Mail Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 25 Caller Keypad Shortcuts The following table shows the options that a caller can select while leaving a message. Each key on the caller’s dialpad performs a different function. 3 Record personal greeting. # Stop...
Page 26 - Retrieving Voicemail Messages
26 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 The voicemail on a Quick Edition IP telephone can store a maximum of 30 voicemail messages or 20 minutes of messages. When your voicemail in box is full, callers hear a message indicating that voicemail storage is full and no m...
Page 27 - To play a voicemail message
Using Voice Mail Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 27 To play a voicemail message 1. Select the Vmail softkey. 2. Enter your voicemail password, and then select the Done softkey. 3. Select the Line/Feature ( ) button beside the entry that you want to play. The ent...
Page 28 - To record your name; To record a personalized greeting
28 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 2. Wait for voicemail to answer the call. 3. As soon as the greeting starts to play, press * on the dialpad. 4. When you are prompted for your voicemail password, enter the password followed by the # key. The voicemail password...
Page 29 - To delete a personalized greeting
Using Voice Mail Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 29 Note: Note: Personalized greetings must be longer than three seconds in duration. 1. Access the User Options menu (see Displaying the User Options Menu on page 7). 2. Select Voicemail on the User Options menu. ...
Page 30 - Using Directories; Corporate and Personal Directories; To view corporate and personal directory entries; To change your name in the Corporate directory
30 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 Using Directories Corporate and Personal Directories Directories contain stored contact information such as names and telephone numbers. There are two types of directories: ● Corporate directory —Populated and updated automatic...
Page 31 - Adding an Entry to Your Personal Directory; To add an entry manually
Using Directories Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 31 4. At the current cursor position, Bksp to delete characters if necessary. Enter a name starting with the last name and ending with the first name (for example, Young, Mary ): 5. Select the Save softkey. 6. Se...
Page 33 - To delete an entry from your personal directory; Status
Status Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 33 8. Select the Next softkey. 9. When you are prompted to change the directory entry, select the Save softkey. 10. Select the Exit softkey to display the previous menu, or press the PHONE/EXIT ( ) button. To delete an entr...
Page 35 - To change or remove your set status information; To enable or disable DND
Do Not Disturb Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 35 1. Press the OPTIONS ( ) button. 2. Select My Status on the Main menu. 3. Press the PAGE LEFT and PAGE RIGHT ( ) buttons to view all status options. 4. Select the Line/Feature ( ) button beside your status choice...
Page 36 - To broadcast an announcement to a paging zone; Speed Dial
36 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 Paging Use the paging feature to broadcast an announcement to all of the Quick Edition IP telephones in the one-X Quick Edition network. All persons in the paging zone hear the broadcast through their telephone speaker unless t...
Page 37 - To view your speed dial list; To copy an entry from the corporate directory
Speed Dial Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 37 To view your speed dial list 1. Press the OPTIONS ( ) button. 2. Select Speed Dial on the Main menu. 3. Press the PAGE LEFT and PAGE RIGHT ( ) buttons to view all entries. To add a speed dial entry manually 1. Press ...
Page 39 - Registration Information for Optional Features; Email Forwarding of Voicemail; To configure forwarding of email to voicemail
Registration Information for Optional Features Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 39 3. Select the Line/Feature ( ) button beside the entry that you want to delete. 4. Select the Del softkey. 5. Select the Ok softkey. 6. Select the Exit softkey to display the previ...
Page 40 - Playing an Audio File Attachment
40 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 5. In the To Address field, type the e-mail address of the person to whom notifications will be sent (for example, [email protected] ). 6. In the From Address field, type an e-mail address that the telephone can use to place ...
Page 41 - Teleworker Application; Web-based System Administration
Registration Information for Optional Features Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 41 Teleworker Application Using the Teleworker Application, a remote user can connect a telephone to a high-speed Internet connection at any remote location and access the Corporate d...
Page 43 - Appendix A: Options Menus; Telephone Options
Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 43 Appendix A: Options Menus Telephone Options Table 4: Telephone Options - Main Menu 1. Options To log into user or system options. 2. Call Log View and clear incoming and outgoing log entries. 3. DND Enable and disable Do Not Di...
Page 45 - System Options
System Options Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 45 System Options Table 7: System Options - Telephone Menu 1. Change Password Enter existing password, enter new password, and confirm new password. 2. Set Management 1. Set Extension Change telephone extension numb...