Page 3 - Contents
Installing and Configuring the Avaya S8500 Media Server February 2007 3 Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How to use Avaya installation documents . . . . . . . . ....
Page 4 - Chapter 5: IP interface translations
Contents 4 Installing and Configuring the Avaya S8500 Media Server February 2007 Configuring Telnet for Windows 2000 and Windows XP . . . . . . . . . . . . . . 36 Installing Avaya Communication Manager . . . . . . . . . . . . . . . . . . . . . 37 Chapter 4: Media server configuration . . . . . . . ....
Page 6 - Index
Contents 6 Installing and Configuring the Avaya S8500 Media Server February 2007 Appendix A: Media server access . . . . . . . . . . . . . . . . . . . . . 87 Accessing the command line interface of the server with SSH . . . . . . . . . . 87 Connecting to the media server directly . . . . . . . . . ....
Page 7 - Chapter 1: Introduction; Audience
Installing and Configuring the Avaya S8500 Media Server February 2007 7 Chapter 1: Introduction Use these procedures to install Avaya Communication Manager and configure a new Avaya S8500 Media Server and the associated components in an IP-connected port network (IP-PNC) configuration. To configure ...
Page 8 - How to use Avaya installation documents
Chapter 1: Introduction 8 Installing and Configuring the Avaya S8500 Media Server February 2007 How to use Avaya installation documents Use this document as a guide to install and configure Avaya media servers. For information about a particular task, use the index or the table of contents to locate...
Page 9 - Pre-installation requirements; Verifying that all the required equipment is on site
Pre-installation requirements Installing and Configuring the Avaya S8500 Media Server February 2007 9 - Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100) - Avaya IA 770 INTUITY AUDIX Messaging Application Administering the S8300 and S8400 Media Ser...
Page 10 - Ensuring that the preinstallation tasks are complete
Chapter 1: Introduction 10 Installing and Configuring the Avaya S8500 Media Server February 2007 Ensuring that the preinstallation tasks are complete The preinstallation team completes the following tasks. If these tasks are not complete, do not continue with the installation. ● Verify that the requ...
Page 13 - Equipment specifications
Equipment specifications Installing and Configuring the Avaya S8500 Media Server February 2007 13 Equipment specifications The S8500 Media Server control network components consist of the media server, one UPS, and an Avaya-provided Ethernet switch (optional). The physical specifications for the con...
Page 16 - About the Server Availability Management Processor; About SAMP functionality; About SAMP connections
Chapter 1: Introduction 16 Installing and Configuring the Avaya S8500 Media Server February 2007 About the Server Availability Management Processor The Server Availability Management Processor (SAMP) remote maintenance circuit card is preinstalled in the S8500 Media Server. The SAMP monitors and rep...
Page 18 - About SAMP software
Chapter 1: Introduction 18 Installing and Configuring the Avaya S8500 Media Server February 2007 Figure 6: SAMP connections for S8500C About SAMP software The SAMP is shipped from the factory with the software installed and with some default settings. However, you might need to install an updated ve...
Page 19 - About media server port connections
About media server port connections Installing and Configuring the Avaya S8500 Media Server February 2007 19 About media server port connections The following section explains how to connect the Ethernet ports on the back of the media server. S8500 port connections Use standard CAT5 cables with RJ45...
Page 21 - About modem connections
About modem connections Installing and Configuring the Avaya S8500 Media Server February 2007 21 About modem connections Note: Note: You cannot connect USB modems to rotary lines. A touch tone line is required. On an Avaya S8500 Media Server, connect the modem to the USB port on the SAMP. Avaya defa...
Page 22 - Modem options; About media gateways
Chapter 1: Introduction 22 Installing and Configuring the Avaya S8500 Media Server February 2007 Modem options You set the modem options when you configure the media server. You do not set options on the modems themselves. About media gateways In a new installation, the Avaya S8500 Media Server work...
Page 25 - About SSH
S8500 LSP license file Installing and Configuring the Avaya S8500 Media Server February 2007 25 The PE interface on an S8500 LSP supports three adjuncts: ● Call Management System (CMS) ● Application Enablement Services (AESVCS) ● Call Detail Recording (CDR) The S8500 as a primary controller can conn...
Page 27 - Chapter 2: SNMP Configuration; Configuring the SNMP modules in the UPS
Configuring the SNMP modules in the UPS Installing and Configuring the Avaya S8500 Media Server February 2007 27 Chapter 2: SNMP Configuration After you install and connect the control network equipment, you must configure the SNMP modules in each Avaya-supplied UPS to send alarms or traps to the me...
Page 28 - Default IP addresses for the UPS; Prerequisites for configuring the SNMP module
Chapter 2: SNMP Configuration 28 Installing and Configuring the Avaya S8500 Media Server February 2007 Default IP addresses for the UPS The following table shows the default IP addresses for the UPS. For how to administer the SNMP module in the UPS, see Administering the SNMP module on page 29. Prer...
Page 31 - Default IP addresses for the Ethernet switch; Preparing to configure the Ethernet switch
Configuring the SNMP subagent in the Avaya Ethernet switch (if used) Installing and Configuring the Avaya S8500 Media Server February 2007 31 Note: Note: For the Ethernet switch to report alarms properly, you must also configure the IP addresses for the Ethernet switches in the media servers. Defaul...
Page 32 - Configuring the Ethernet switch
Chapter 2: SNMP Configuration 32 Installing and Configuring the Avaya S8500 Media Server February 2007 ! SECURITY ALERT: ! SECURITY ALERT: The Get and Set community name strings are initially configured with the default values of Public and Private, respectively. These community name strings functio...
Page 35 - Chapter 3: Communication Manager; Clearing the ARP cache on the laptop
Clearing the ARP cache on the laptop Installing and Configuring the Avaya S8500 Media Server February 2007 35 Chapter 3: Communication Manager installation A new media server comes with a blank hard disk drive. Use the bootable software distribution CD-ROM to install the Linux operating system and A...
Page 36 - Applying power to the media server; Accessing the media server
Chapter 3: Communication Manager installation 36 Installing and Configuring the Avaya S8500 Media Server February 2007 Applying power to the media server Note: Note: In this procedure, the software CD-ROM must be placed into the CD-ROM drive on the media server immediately after you turn on the powe...
Page 37 - Installing Avaya Communication Manager
Installing Avaya Communication Manager Installing and Configuring the Avaya S8500 Media Server February 2007 37 Installing Avaya Communication Manager Use a Telnet session to access the information on the CD-ROM. 1. On your Services laptop computer, click Start > Run to open the Run dialog box. 2...
Page 39 - Chapter 4: Media server configuration
Installing and Configuring the Avaya S8500 Media Server February 2007 39 Chapter 4: Media server configuration After you install the Communication Manager software, you must use the Avaya Installation Wizard to configure the media server. This section covers the following tasks: ● Copying files to t...
Page 40 - Opening the Maintenance Web Interface; Copying files to the media server
Chapter 4: Media server configuration 40 Installing and Configuring the Avaya S8500 Media Server February 2007 Opening the Maintenance Web Interface You can use the Maintenance Web Interface to copy license files and authentication files, service packs, and SAMP update files from the Services laptop...
Page 41 - About the Avaya Installation Wizard
About the Avaya Installation Wizard Installing and Configuring the Avaya S8500 Media Server February 2007 41 6. Put a check in the allow Linux shell access field. 7. Skip the lock this account and date on which account is disabled fields. 8. For the select type of authentication option, select passw...
Page 42 - Running the Avaya Installation Wizard; Verifying the RMB IP information
Chapter 4: Media server configuration 42 Installing and Configuring the Avaya S8500 Media Server February 2007 Running the Avaya Installation Wizard 1. With the Web browser open, type 192.11.13.6 and press Enter in the browser address window to display the login page. 2. Log in as craft and use the ...
Page 43 - Configuring the modem
Verifying the media server connection to the customer LAN (if provided) Installing and Configuring the Avaya S8500 Media Server February 2007 43 3. Enter the information to copy the firmware file to the media server. 4. Use SSH to access the media server and log in. 5. To start the update process, t...
Page 44 - Enabling firewall settings
Chapter 4: Media server configuration 44 Installing and Configuring the Avaya S8500 Media Server February 2007 3. Select Configure individual services and click Continue . 4. On the menu on the left, click Set Modem Interface . 5. Select Change Modem Setting and click Continue . 6. In the Extra Mode...
Page 46 - Checking LED activity on the dual NIC; Configuring the NIC
Chapter 4: Media server configuration 46 Installing and Configuring the Avaya S8500 Media Server February 2007 Checking LED activity on the dual NIC When the S8500 Media Server is in service, check the LEDs on each port of the dual network interface card (NIC) for connection and activity. Ensure tha...
Page 48 - Disconnecting from the media server
Chapter 4: Media server configuration 48 Installing and Configuring the Avaya S8500 Media Server February 2007 6. Click Continue . 7. Complete the following information for Ethernet 2: ● IP address ● Gateway ● Subnet mask ● Speed 8. Verify with the network administrator that the LAN hardware support...
Page 49 - Inputting initial system translations
Installing and Configuring the Avaya S8500 Media Server February 2007 49 Chapter 5: IP interface translations To administer IPSI circuit packs, use a terminal emulation program to issue Communication Manager SAT commands. For Communication Manager terminal emulation, use a program such as Avaya Nati...
Page 50 - Adding media gateways
Chapter 5: IP interface translations 50 Installing and Configuring the Avaya S8500 Media Server February 2007 Adding media gateways Note: Note: If system translations have been loaded on the media server, media gateways do not need to be added to administer the IPSI. 1. Type add cabinet n and press ...
Page 51 - Enabling the IPSI
Enabling the IPSI Installing and Configuring the Avaya S8500 Media Server February 2007 51 Enabling the IPSI 1. Type change system-parameters ipserver-interface and press Enter . 2. On the IP Server Interface System Parameters screen, verify that the primary control subnetwork address is correct. Th...
Page 52 - Adding the IPSI to the system; Setting the alarm activation level; Saving translations
Chapter 5: IP interface translations 52 Installing and Configuring the Avaya S8500 Media Server February 2007 Adding the IPSI to the system Use the IP Server Interface Administration - Port Network SAT screen to add an IPSI. The information on this screen differs, depending on whether the IP address...
Page 53 - Chapter 6: IP interface configuration; Connecting to the IPSIs
Installing and Configuring the Avaya S8500 Media Server February 2007 53 Chapter 6: IP interface configuration This chapter covers the following tasks: ● Connecting to the IPSIs on page 53 ● IPSI address configuration on page 54 ● Programming the IPSI for DHCP addressing on page 59 ● Programming the...
Page 54 - IPSI address configuration
Chapter 6: IP interface configuration 54 Installing and Configuring the Avaya S8500 Media Server February 2007 IPSI address configuration The IPSI circuit pack receives an IP address: ● Statically with static IP addressing, if the control network is nondedicated (public) through the customer network...
Page 57 - Setting the VLAN and diffserv parameters
Setting the VLAN and diffserv parameters Installing and Configuring the Avaya S8500 Media Server February 2007 57 12. If a default gateway is used, enter the gateway IP address with set control gateway gatewayaddr , where gatewayaddr is the customer-provided IP address for their gateway. 13. Type qu...
Page 59 - Programming the IPSI for DHCP addressing
Setting the VLAN and diffserv parameters Installing and Configuring the Avaya S8500 Media Server February 2007 59 Programming the IPSI for DHCP addressing ! Important: Important: If an IPSI is in a port network that is backed up with the Enterprise Survivable Server (ESS) option you must use static ...
Page 61 - Verifying connectivity to the media server
Verifying connectivity to the media server Installing and Configuring the Avaya S8500 Media Server February 2007 61 6. All segments of the display go dark for one second. Then, the Switch ID and media gateway stack number shows in the top three characters of the LED display. A "V" is shown i...
Page 62 - Verifying that the IPSIs are translated; Upgrading the IPSI firmware version (if necessary); Enabling control of the IPSIs; Verifying the license status
Chapter 6: IP interface configuration 62 Installing and Configuring the Avaya S8500 Media Server February 2007 Verifying that the IPSIs are translated 1. Use SSH to open a SAT session on the media server. 2. Type list ipserver-interface and press Enter . 3. Verify that all ISPI circuit packs are tra...
Page 63 - Chapter 7: Install an S8500 Media Server; Configuring the media server as an LSP
Installing and Configuring the Avaya S8500 Media Server February 2007 63 Chapter 7: Install an S8500 Media Server as an LSP Note: Note: If you are installing the S8500 Media Server as a primary controller, skip this section. Starting with Release 3.1 of Communication Manager, the Processor Ethernet ...
Page 65 - Administering the primary controller; Enabling license server capability on a media gateway
Administering the primary controller Installing and Configuring the Avaya S8500 Media Server February 2007 65 Administering the primary controller You must administer the primary controller so that the controller can identify and communicate with the S8500 LSP. 1. At the SAT command line, type chang...
Page 66 - Installing and verifying the license on the new LSP
Chapter 7: Install an S8500 Media Server as an LSP 66 Installing and Configuring the Avaya S8500 Media Server February 2007 Note: Note: The gateway that provides the serial number must be connected to the LSP such that it remains connected in the event of a network failure. Installing and verifying ...
Page 67 - Opening the TCP ports on the S8500 LSP
Opening the TCP ports on the S8500 LSP Installing and Configuring the Avaya S8500 Media Server February 2007 67 Opening the TCP ports on the S8500 LSP You can open various TCP ports for Processor Ethernet (PE) on the firewall to enable the connections to work for the LSP. 1. In the Maintenance Web I...
Page 68 - Readministering media gateways to point to the LSP
Chapter 7: Install an S8500 Media Server as an LSP 68 Installing and Configuring the Avaya S8500 Media Server February 2007 Verifying that the primary controller identifies the new LSP 1. Wait several minutes after you reset the S8500 LSP. On the primary controller, run the SAT command list survivab...
Page 69 - Chapter 8: Postinstallation administration; Verifying translations
Installing and Configuring the Avaya S8500 Media Server February 2007 69 Chapter 8: Postinstallation administration This section covers the following tasks: ● Verifying translations on page 69 ● Setting rules for daylight savings time on page 70 ● Setting locations (if necessary) on page 71 ● Verify...
Page 70 - Setting rules for daylight savings time
Chapter 8: Postinstallation administration 70 Installing and Configuring the Avaya S8500 Media Server February 2007 Setting rules for daylight savings time You set the date, the time, and the time zone through the Maintenance Web Interface on the media server. You must use SAT commands to set the ru...
Page 72 - Verifying the date and the time; Clearing and resolving alarms
Chapter 8: Postinstallation administration 72 Installing and Configuring the Avaya S8500 Media Server February 2007 Verifying the date and the time Use SAT commands to verify the date and time. 1.Type display time and press Enter . 2. Verify that the date and the time are correct. 3. In the Daylight...
Page 73 - Enabling and disabling the Ethernet switch ports
Enabling and disabling the Ethernet switch ports Installing and Configuring the Avaya S8500 Media Server February 2007 73 Enabling and disabling the Ethernet switch ports You might want to disable unused ports on the Avaya Ethernet switch, if used. 1. To select an Ethernet switch to administer, unde...
Page 75 - Backing up files to the compact flash media; Enabling alarms to INADS by way of a modem
Backing up files to the compact flash media Installing and Configuring the Avaya S8500 Media Server February 2007 75 Backing up files to the compact flash media Note: Note: Avaya requires the use of industrial grade compact flash media. For more information, see Hardware Description and Reference fo...
Page 76 - Enabling alarms to INADS by way of the SNMP module; Before leaving the site
Chapter 8: Postinstallation administration 76 Installing and Configuring the Avaya S8500 Media Server February 2007 Enabling alarms to INADS by way of the SNMP module Note: Note: Perform this procedure only if the installation includes a Secure Service Gateway (SSG). To enable alarms on the media se...
Page 77 - Chapter 9: Installation verification; Testing the IPSI circuit pack; Testing the license file
Installing and Configuring the Avaya S8500 Media Server February 2007 77 Chapter 9: Installation verification This chapter provides the following information about how to verify the media server installation and configuration: ● Testing the IPSI circuit packs ● Testing the license file ● Checking LE...
Page 80 - Additional media server LED information
Chapter 9: Installation verification 80 Installing and Configuring the Avaya S8500 Media Server February 2007 Figure 15: Rear view of S8500B Media Server Note: Note: On the S8500C, the Ethernet ports are located below the dual NIC but the port LEDs have the same location and function as shown in Fig...
Page 81 - Avaya C360 Ethernet switch LEDs
Avaya C360 Ethernet switch LEDs Installing and Configuring the Avaya S8500 Media Server February 2007 81 Avaya C360 Ethernet switch LEDs The C360 series converged, stackable, Ethernet switches include: ● C363T: 24-port ● C363T-PWR: 24-port power over Ethernet (PoE) ● C364T: 48-port ● C364T-PWR: 48-p...
Page 82 - UPS LEDs
Chapter 9: Installation verification 82 Installing and Configuring the Avaya S8500 Media Server February 2007 UPS LEDs The UPS LEDs flash briefly after the UPS is plugged in. The normal mode LED flashes after a self-test to indicate that the UPS is in standby mode. For more information, see the UPS ...
Page 87 - Appendix A: Media server access
Installing and Configuring the Avaya S8500 Media Server February 2007 87 Appendix A: Media server access Use a personal computer or a Services laptop computer that is equipped with a network interface card (NIC), a terminal emulation program, and a Web browser to access a media server for initial co...
Page 89 - Connecting to the media server directly
Connecting to the media server directly Installing and Configuring the Avaya S8500 Media Server February 2007 89 Connecting to the media server directly To access the media server directly, use a computer with the following minimum specifications: ● A Windows 2000 or Windows XP operating system ● 32...
Page 91 - Connecting to the media server remotely over the network
Connecting to the media server remotely over the network Installing and Configuring the Avaya S8500 Media Server February 2007 91 Connecting to the media server remotely over the network You can use any computer to connect to the media server through a LAN. The security settings on the LAN must allo...
Page 93 - Using the SAT command line prompt
Using the SAT command line prompt Installing and Configuring the Avaya S8500 Media Server February 2007 93 Using the SAT command line prompt Use a remote Secure Shell (SSH) or terminal emulation session to access the Communication Manager SAT command line prompt. Logins for Avaya technicians and Bus...
Page 94 - Configuring the network for Windows 2000 and XP
Appendix A: Media server access 94 Installing and Configuring the Avaya S8500 Media Server February 2007 Customers can set up their own logins to access Avaya media servers. You must have superuser permission to create or change logins and passwords. NOTE: do not start login IDs with a number. For m...
Page 95 - Setting the browser options for Internet Explorer 6.0
Setting the browser options for Internet Explorer 6.0 Installing and Configuring the Avaya S8500 Media Server February 2007 95 Setting the browser options for Internet Explorer 6.0 A connection session to a media server might time out when connected through a proxy server. To avoid having the media ...
Page 97 - Appendix B: Installation troubleshooting
Installing and Configuring the Avaya S8500 Media Server February 2007 97 Appendix B: Installation troubleshooting This section provides some simple strategies to help you troubleshoot an installation of a media server. This section includes: ● Troubleshooting the installation of the media server har...
