Page 3 - Revision history
Revision history 3 Revision history October 2010 Standard 06.01. This document is up-issued to support UNIStim 5.0 and Avaya Communication Server 1000 Release 7.5. July 2010 Standard 05.02. This document is up-issued to support CS 1000 Release 7.0. Rebranding done. June 2010 Standard 05.01. This doc...
Page 7 - Contents
Contents 7 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Feature overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Regulatory and safety information . . . . . . . . . . . . . . . . . . . 16 DenAn regulatory notice fo...
Page 13 - Welcome; Feature overview
Welcome 13 Welcome Your Avaya 1210 IP Deskphone brings voice and data to your desktop. Avaya 1210 IP Deskphone can directly connect to a Local Area Network (LAN) through an Ethernet connection. This guide contains the following topics: • “Using your Avaya 1210 IP Deskphone” on page 27 • “Installing ...
Page 15 - Figure 1: Avaya 1210 IP Deskphone
Page 16 - Warnings
Regulatory and safety information 16 Regulatory and safety information This equipment has been tested and complies with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation...
Page 17 - Table 1: EMC compliance for various jurisdictions (Part 1 of 2)
Regulatory and safety information 17 Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements Table 1 on page 17 shows the EMC compliance for various jurisdictions. Jurisdiction Standard Description United States UL 60950-1 ITE equipment - Safety - Part 1: General r...
Page 18 - Table 1: EMC compliance for various jurisdictions (Part 2 of 2)
Regulatory and safety information 18 European Community EN 55022 Class B Emissions: Information technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement EN 61000-3-2 Limits for harmonic current emissions (equipmen...
Page 19 - Other; Table 2: Safety compliance for various jurisdictions
Regulatory and safety information 19 Table on page 19 shows the Safety compliance for various jurisdictions. Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements. Other US/Canada : Hearing Aid Compatibility (HAC) as per FCC Part 68. This equipment complies with ...
Page 20 - Table 3: EMC compliance
Regulatory and safety information 20 Basking Ridge, NJ 07920 USA. Table 3 lists EMC compliance for various jurisdictions Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide r...
Page 21 - Jurisdiction
Regulatory and safety information 21 The user should not make changes or modifications not expressly approved by Avaya. Any such changes could void the user’s authority to operate the equipment • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver...
Page 23 - DenAn regulatory notice for Japan; Connecting Power
Regulatory and safety information 23 DenAn regulatory notice for Japan Connecting Power Use only Avaya-approved Limited Power Source 48 VDC 520 mA (FSP Group Inc. Model: FSP025-1AD207A) with the IP Deskphone. Connecting to the Local Area Network Severe damage to your IP Deskphone can occur if you pl...
Page 24 - Location
Regulatory and safety information 24 Location Avaya recommends that you install your Avaya 1210 IP Deskphone away from direct sunlight.
Page 25 - Customer service; Navigation; Getting technical documentation
Customer service 25 Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to www.avaya.com or go to one of the pages listed in the following sections. Navigation • “Getting technical documentation” on page 25 • “Getting product trainin...
Page 27 - Getting started; Before you begin
Using your Avaya 1210 IP Deskphone 27 Using your Avaya 1210 IP Deskphone After you familiarize yourself with the Avaya 1210 IP Deskphone features, you can start to use the phone. This section describes how to use the Avaya 1210 IP Deskphone. Getting started The following section introduces the impor...
Page 28 - Avaya 1210 IP Deskphone display; Figure 2: Avaya 1210 IP Deskphone display; Avaya 1210 IP Deskphone controls
Using your Avaya 1210 IP Deskphone 28 Avaya 1210 IP Deskphone display Your Avaya 1210 IP Deskphone display is divided into two display areas: • The upper display area is for information such as caller number, caller name, feature prompt string, user-entered digits, date and time (or call timer, if p...
Page 29 - Context-sensitive soft keys
Using your Avaya 1210 IP Deskphone 29 Context-sensitive soft keys are below the LCD. The soft key label is dynamic and depends on the active feature. The label length is a maximum of six characters. A triangle before a soft key label, indicates the feature is active. Press the More key to access the...
Page 30 - Handsfree
Using your Avaya 1210 IP Deskphone 30 Your Mute key functionality is enabled or disabled by your system administrator. Contact your system administrator to determine if your Mute key is enabled. If your Mute key is enabled, press the Mute key to listen to the receiving party without transmitting. Pr...
Page 32 - Goodbye
Using your Avaya 1210 IP Deskphone 32 Press the Goodbye key to terminate an active call. When a message is waiting, the red Visual Alerter/Message Waiting indicator LED at the top center of the phone flashes. The indicator also flashes to indicate an incoming call. Each alert has a unique flash cade...
Page 33 - Password Admin
Using your Avaya 1210 IP Deskphone 33 — Ring type — Call Timer — On-hook default path — Change Feature Key Label — Live Dialpad — Caller ID display order — Normal mode indication • Password Admin — Station Control Password Note: The Password Admin menu is not available on all Avaya 1210 IP Deskphone...
Page 34 - License Notification; Call features and Flexible Feature Codes; Services
Using your Avaya 1210 IP Deskphone 34 License Notification Notify your system administrator if your phone displays a message in a pop-up window about the licensing feature or evaluation period. License notification provides details to help diagnose why the features are disabled on the phone. You can...
Page 35 - Audio and text message broadcast
Using your Avaya 1210 IP Deskphone 35 Note: Use table “Flexible Feature Codes” on page 116 to record the FFCs that your system administrator assigns to your phone. Audio and text message broadcast The Avaya 1210 IP Deskphone can display special messages in the display area of your telephone, and can...
Page 37 - Figure 3: Connections on the Avaya 1210 IP Deskphone
Installing your Avaya 1210 IP Deskphone 37 Figure 3: Connections on the Avaya 1210 IP Deskphone Perform the following steps to connect the components of the phone and to install the phone. • “Attaching the foot stand (optional)” on page 38 • “Connecting the handset” on page 38 • “Connecting the head...
Page 38 - Connecting the handset
Installing your Avaya 1210 IP Deskphone 38 Attaching the foot stand (optional) Attach the foot stand in the appropriate slots depending on the desired angle for your IP Deskphone. If you insert the foot stand into the upper slots, your IP Deskphone sits at a 25-degree angle. If you insert the foot s...
Page 40 - Connecting the LAN Ethernet cable
Installing your Avaya 1210 IP Deskphone 40 Connecting the LAN Ethernet cable Note: Your Avaya 1210 IP Deskphone supports both AC power and PoE options, including IEEE 802.3 standard power. To use local AC power, you can order separately the optional AC adapter. To use PoE, where power is delivered o...
Page 42 - Basic features; Telephone Options
Basic features 42 Basic features This section explains how you can customize the features on your Avaya 1210 IP Deskphone to meet your requirements. Your Avaya 1210 IP Deskphone has both server-based telephone features and local (telephone-based) tools. Server-based telephone features are accessed t...
Page 44 - Adjusting volume
Basic features 44 Adjusting volume Use the following procedure to adjust the volume. 5. Press the Enter key. The display provides information required to adjust your selection. 6. Press the Select soft key to save changes and return to the Telephone Options menu. or Press the Cancel soft key to canc...
Page 45 - Adjusting the display screen contrast
Basic features 45 Adjusting the display screen contrast You can adjust the contrast using the Local Tools menu. Avaya recommends that you use the Telephone Options menu. Use the following procedure to adjust the display screen contrast. or 4. Press the Up or Down soft keys to increase or decrease th...
Page 46 - Selecting a language
Basic features 46 Selecting a language Information that appears on the display is available in multiple languages. This language setting controls the language only for phone features. If the Language setting is password-protected, you must enter a password (SCPW) to change the language. If you enter...
Page 47 - Selecting date and time format
Basic features 47 Selecting date and time format Several date and time formats are available. Formats are based on the12-hour and 24-hour clocks. Use the following procedure to select a date and time format. 3. Press the Select soft key to save the desired language and return to the Telephone Option...
Page 48 - Accessing display diagnostics
Basic features 48 Accessing display diagnostics The Display diagnostics command tests the IP Deskphone display screen and indicator lights. Use the following procedure to use Display diagnostics. Selecting a local dialpad tone When you press a key, the response can be a Dual-Tone Multi-Frequency (DT...
Page 49 - Viewing IP Deskphone information
Basic features 49 Viewing IP Deskphone information The Local Set Info option displays the following phone-specific information: • General Info • Set IP Info • Ethernet Info • Server Info • Encryption Info • Location Info Use the following procedure to view IP Deskphone information: 2. Press the Up/D...
Page 50 - Performing diagnostics; Cancel
Basic features 50 Performing diagnostics The Diagnostics item displays the following phone-specific information: • Diag Tools (Ping, do Route Traces) • EtherStats (Speed, Auto Neg, CRC Errors, Collision) • IP Stats (Packet Info) • RUDP Stats (Message receive or transmit) • QoS Stats • DHCP Info • Pu...
Page 51 - Selecting a ring type
Basic features 51 Selecting a ring type Use the Ring type option to configure the IP Deskphone ring tone. Use the following procedure to select a ring type: 1. Press the Services key, select Telephone Options , and then select Ring type. 2. Press the Up/Down keys to scroll up or down, and then selec...
Page 52 - Enabling or disabling Call Timer
Basic features 52 Enabling or disabling Call Timer The call timer measures the call duration. Use the following procedure to enable or disable Call Timer. 1. Press the Services key, select Telephone Options , and then select Call Timer. 2. Press the Up/Down keys to enable or disable the Call Timer. ...
Page 53 - Enabling OnHook Default Path
Basic features 53 Enabling OnHook Default Path Use OnHook Default Path option to choose either the Headset or the Handsfree to operate your IP Deskphone. Use the following procedure to enable OnHook Default Path. Configuring Live Dialpad The Live Dialpad option activates the Primary DN key when you ...
Page 54 - Configuring Caller ID display order
Basic features 54 Use the following procedure to configure Live Dialpad. Configuring Caller ID display order Caller ID display order appears in 2 formats: • Number, name (default) • Name, Number Use the following procedure to configure Caller ID display order. 1. Press the Services key, select Telep...
Page 55 - Configuring Normal mode indication
Basic features 55 3. Press the Select soft key to save the configuration, else press the Cancel key to cancel the modifications. Configuring Normal mode indication The Normal mode display indication can be On or Off when the IP Deskphone is in normal mode. Use the following procedure to configure No...
Page 56 - Advanced features
Advanced features 56 Advanced features You can customize features on your Avaya 1210 IP Deskphone to meet your requirements. This section describes how to customize the advanced features. You and the system administrator can customize the following advanced features: • Password Admin Use the Passwor...
Page 57 - Managing your Station Control Password; Assigning an SCPW
Advanced features 57 Managing your Station Control Password You can assign a Station Control Password (SCPW) to • lock your IP Deskphone and prevent the misuse of your IP Deskphone • use password-protected features Your system administrator defines your initial SCPW. Contact your system administrato...
Page 58 - Locking your Avaya 1210 IP Deskphone; Select
Advanced features 58 Configuring an Electronic Lock on your IP Deskphone Use the Electronic Lock feature to prevent others from making calls from your IP Deskphone. Your SCPW controls the Electronic Lock feature. To change your Station Control Password, see “Managing your Station Control Password” o...
Page 59 - Unlocking your Avaya 1210 IP Deskphone; Station Control Password
Advanced features 59 Unlocking your Avaya 1210 IP Deskphone Use the following procedure to unlock your Avaya 1210 IP Deskphone. 3. Dial your Station Control Password . or 4. If you dial locally, press the Goodbye key. or If you dial the FCC remotely, dial your DN. 1. Lift the handset. 2. Dial the El...
Page 60 - Configuring the Local Tools menu
Advanced features 60 Configuring the Local Tools menu Your Avaya 1210 IP Deskphone has both local and server-based telephone tools and features. This section discusses the various tools and features available locally on your Avaya 1210 IP Deskphone. Note: Your system administrator can establish a pa...
Page 61 - Table 5: Navigation key functions in menus
Advanced features 61 If a menu command has a number in front of it, you can select the command by pressing the associated key on the dialpad. For example, in the Local Tools menu, access Local Diagnostics by pressing the 2 key on the dialpad. The function of some keys on the IP Deskphone differs bas...
Page 62 - Table 7: Navigation key functions in Edit mode
Advanced features 62 When you work in Edit mode, the first field of the item is selected and a blinking cursor appears to the right of the current edit position. Table 7 on page 62 describes the navigation key functions in Edit mode. Note: Special characters are under 1digit key. By repeatedly press...
Page 65 - Return; Network Configuration; Using Virtual Office
Advanced features 65 • Certificate Information - View certificate information. Press the Return soft key at any time while you customize the phone using the Local Diagnostics submenu options to return to the previous Local Diagnostics submenu. You can gather information and run tests without exiting...
Page 66 - Table 8: Virtual Office connection availability (Part 1 of 2)
Advanced features 66 Consult your system administrator to confirm the availability of the Virtual Office feature on your IP Deskphone. The IP Deskphone used as a remote phone to connect to your Avaya 1210 IP Deskphone need not necessarily be an Avaya 1210 IP Deskphone. Table 8 on page 66 shows the I...
Page 67 - Logging in to Virtual Office; Figure 4: Virtual soft key - Avaya 1210 IP Deskphone; Table 8: Virtual Office connection availability (Part 2 of 2)
Advanced features 67 Logging in to Virtual Office If the IP Deskphone is configured for Virtual Office, the Virtual soft key is displayed, as shown in figure “Virtual soft key - Avaya 1210 IP Deskphone” on page 67 . Figure 4: Virtual soft key - Avaya 1210 IP Deskphone Avaya 1230 IP Deskphone Yes, wi...
Page 68 - To activate Virtual Office from this IP Deskphone on your Office; Using Virtual Office on your remote IP Deskphone; Virtual; Enter; Station
Advanced features 68 To activate Virtual Office from this IP Deskphone on your Office IP Deskphone A successful logon transfers all the features, time, date, and tones of your Office IP Deskphone to your Remote IP Deskphone. Your Virtual Office session expires after a fixed period of time, which you...
Page 69 - Using Virtual Office on your office IP Deskphone
Advanced features 69 phone that you use to log on to your Virtual Office. All features are as they appear on your Office Avaya 1210 IP Deskphone . An Avaya 1120E IP Deskphone, that is logged on as a remote phone to an Avaya 1210 IP Deskphone Office phone, provides less information than the Avaya 121...
Page 70 - Disconnecting your office IP Deskphone from a remote IP; Emergency calls on your Remote IP Deskphone; or
Advanced features 70 Disconnecting your office IP Deskphone from a remote IP Deskphone Use the following procedure to disconnect your office IP Deskphone from a remote IP Deskphone. Logging out of Virtual Office To log out of Virtual Office, press the Virtual soft key. Automatic log out from Virtual...
Page 72 - Entering and editing text; Using the telephone dialpad; Soft key
Operating your Avaya 1210 IP Deskphone 72 Operating your Avaya 1210 IP Deskphone This section describes how to operate your Avaya 1210 IP Deskphone. It describes the operations like “Entering and editing text” on page 72 and “Making a call” on page 73 . Entering and editing text You can enter and ed...
Page 73 - Making a call; Using Off-hook dialing
Operating your Avaya 1210 IP Deskphone 73 Making a call This section describes the various ways you can make a call from your Avaya 1210 IP Deskphone. • “Using Off-hook dialing” on page 73 • “Using On-hook dialing” on page 74 • “Using Handsfree dialing” on page 75 • “Using Predial” on page 77 • “Usi...
Page 74 - Using On-hook dialing
Operating your Avaya 1210 IP Deskphone 74 Using On-hook dialing Perform the following steps to make a call without lifting the handset. or 3. To terminate the call, return the handset to the cradle or Press the Goodbye key. 1. Leave the handset in the cradle. 2. Press the Handsfree key. 3. When the ...
Page 75 - Using Handsfree dialing; Terminating a handsfree call
Operating your Avaya 1210 IP Deskphone 75 Using Handsfree dialing Use handsfree dialing to make a call using the built-in microphone and speaker, or a headset. During a call, you can perform the following tasks: • “Terminating a handsfree call” on page 75 • “Muting a handsfree call” on page 76 • “Sw...
Page 76 - Muting a handsfree call
Operating your Avaya 1210 IP Deskphone 76 Muting a handsfree call Use the following procedure to mute a handsfree call. Switching from handsfree to handset mode Use the following procedure to switch from handsfree to handset mode. Switching from handset mode to handsfree Use the following procedure ...
Page 77 - Switching from handsfree to headset; Using Predial
Operating your Avaya 1210 IP Deskphone 77 Switching from handsfree to headset Use the following procedure to switch from handsfree to headset. Using Predial Use the Predial feature to enter, preview, and edit numbers before you make a call. Making a call Use the following procedure to make a call us...
Page 78 - Editing a Predial number; Activating Ring Again
Operating your Avaya 1210 IP Deskphone 78 Editing a Predial number Use the following procedure to edit a Predial number. Activating Ring Again Use the Ring Again feature to automatically redial the number if you receive a busy tone, or if your called party does not answer. Your IP Deskphone rings wh...
Page 79 - Calling a Ring Again party after notification
Operating your Avaya 1210 IP Deskphone 79 Calling a Ring Again party after notification Use the following procedure to call a Ring Again party after notification. Deactivating Ring Again before notification Use the following procedure to deactivate Ring Again. 2. Press the Ring Again soft key. or En...
Page 80 - Using Last Number Redial; Storing a Speed Call number
Operating your Avaya 1210 IP Deskphone 80 Using Last Number Redial Use the Last Number Redial feature to automatically redial the most recently dialed number, if this feature is configured on your IP Deskphone. Using Speed Call Use the Speed Call feature to place internal and external calls by diali...
Page 81 - Making a call using Speed Call
Operating your Avaya 1210 IP Deskphone 81 Making a call using Speed Call Use the following procedure to make a call using Speed Call. 2. At the prompt, enter a one-, two-, or three-digit code (0-999). 3. If required, dial the access code. 4. Enter the phone number (internal, external, or long-distan...
Page 82 - Using System Speed Call; Answering a call; System Speed Call
Operating your Avaya 1210 IP Deskphone 82 Using System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your IP Deskphone. Answering a call Each incoming call causes the IP Deskphone to ring, the LCD indicator beside the line (DN) key...
Page 83 - Managing calls during a call; Using Call Hold; Placing a call on hold
Operating your Avaya 1210 IP Deskphone 83 Managing calls during a call You can use the following features during a call: • “Using Call Hold” on page 83 • “Using Call Waiting” on page 84 • “Transferring a call” on page 85 • “Using Timed Reminder Recall” on page 86 • “Using Attendant Recall” on page 8...
Page 84 - Retrieving a call on hold; Using Call Waiting; Answering an call during another call
Operating your Avaya 1210 IP Deskphone 84 Retrieving a call on hold Use the following procedure to retrieve a call on hold. Using Call Waiting The Call Waiting feature produces a tone to alert you to an incoming call when you are already on a call. Call Waiting also places the current call on hold w...
Page 85 - Returning to the original call; Transferring a call; Transferring a call to a third party
Operating your Avaya 1210 IP Deskphone 85 Returning to the original call Use the following procedure to return to the original call. Transferring a call Use the Transfer feature to redirect a call to the appropriate person. Transferring a call to a third party Use the following procedure to transfer...
Page 86 - Returning to the original call if the transfer is incomplete; Using Timed Reminder Recall; Transferring a call using Timed Reminder Recall
Operating your Avaya 1210 IP Deskphone 86 Returning to the original call if the transfer is incomplete Use the following procedure to return to the original call if the transfer is incomplete. Using Timed Reminder Recall Use the Timed Reminder Recall feature to receive an automatic reminder tone whe...
Page 87 - Returning to the original call if the transferred call is; Using Attendant Recall; Trans
Operating your Avaya 1210 IP Deskphone 87 If the transferred call is not answered, your IP Deskphone rings. Returning to the original call if the transferred call is unanswered Use the following procedure to return to the original call if the transferred call is unanswered. Using Attendant Recall Us...
Page 88 - Using Call Park; Parking a call on the System Park DN; Park
Operating your Avaya 1210 IP Deskphone 88 Using Call Park Use the Call Park feature to hold (park) your active call temporarily and retrieve a call from any IP Deskphone. Using Call Park does not tie up a line. Parking a call on the System Park DN To park a call on the System Park DN or your own DN,...
Page 89 - Parking a call using the SPRE code or FFC
Operating your Avaya 1210 IP Deskphone 89 Parking a call using the SPRE code or FFC To park a call using the SPRE code or FFC, perform the following procedure. Retrieving a parked call Use the following step to retrieve a parked call. 3. Press the Park soft key. 1. Press the Trans soft key. or Press...
Page 90 - Recording a Calling Party (Caller) Number; Call Party
Operating your Avaya 1210 IP Deskphone 90 Note: When Call Park is configured network-wide, you can use this feature across networks. You can configure a System Park extension to automatically park most calls. Recording a Calling Party (Caller) Number During a call use the Calling Party Number featur...
Page 91 - Displaying call details; Managing calls while away from your desk; Using Call Forward; Activating Call Forward
Operating your Avaya 1210 IP Deskphone 91 Displaying call details During an active call, use the Display feature to display the caller’s number and name (if available) without interfering with the call. Managing calls while away from your desk You can use the following features when you are away fro...
Page 92 - Deactivating Call Forward; Using Internal Call Forward; Fwd
Operating your Avaya 1210 IP Deskphone 92 Deactivating Call Forward Use the following procedure to deactivate Call Forward. Reinstating a Call Forward number Use the following procedure to reinstate Call Forward number. Using Internal Call Forward Use Internal Call Forward to forward only those call...
Page 93 - Forwarding internal calls only
Operating your Avaya 1210 IP Deskphone 93 Forwarding internal calls only Use the following procedure to forward internal calls only. Deactivating Internal Call Forward Use the following procedure to deactivate Internal Call Forward. or 1. Press the IntForward key. or Lift the handset and enter the I...
Page 94 - Reinstating Internal Call Forward number; Using Remote Call Forward; Activating Remote Call Forward
Operating your Avaya 1210 IP Deskphone 94 Reinstating Internal Call Forward number Use the following procedure to reinstate Internal Call Forward number. Using Remote Call Forward Use the Remote Call Forward feature to forward calls on your IP Deskphone to another from a remote IP Deskphone. Activat...
Page 95 - Deactivating Remote Call Forward
Operating your Avaya 1210 IP Deskphone 95 Deactivating Remote Call Forward Use the following procedure to activate Remote Call Forward. 5. Dial your DN. or To reinstate call forward to the previous call forward number, press the # key. (Do not perform steps 6 and 7.) 6. Dial the number to which to f...
Page 97 - Managing multiparty calls; Using Call Join; Conf
Operating your Avaya 1210 IP Deskphone 97 Managing multiparty calls Use the following features to enable multiparty conversations: • “Using Call Join” on page 97 • “Setting up a Conference Call” on page 97 • “Using Conferee Selectable Display” on page 98 • “Using Group Call” on page 100 Using Call J...
Page 98 - Using Conferee Selectable Display; Conference
Operating your Avaya 1210 IP Deskphone 98 supported in a conference call depends on the IP Deskphone configuration. Using Conferee Selectable Display Use the Conferee Selectable Display feature to list active conferees and to disconnect a conferee from the conference call. 1. During a call, press th...
Page 99 - Viewing active conferees
Operating your Avaya 1210 IP Deskphone 99 Viewing active conferees Use the following procedure to view active conferees. Disconnecting a conferee Use the following procedure to disconnect a conferee. 1. During a conference call, press the Confdsp soft key to turn on the LCD indicator. Each key press...
Page 100 - Using Group Call; Calling group members
Operating your Avaya 1210 IP Deskphone 100 Using Group Call Use the Group Call feature to automatically call members of a predefined group, one at a time, until all members answer. Calling group members Use the following procedure to call group members. 2. For a single conferee, press the Goodbye ke...
Page 101 - Answering a group call
Operating your Avaya 1210 IP Deskphone 101 Answering a group call Use the following procedure to answer a group call. Ending a group call Use the following procedure to end a group call. Note: During a group call, only the person who initiated the group call can put the call on hold. 1. Lift the han...
Page 102 - Managing calls while busy at work; Using Make Set Busy; Activating Make Set Busy
Operating your Avaya 1210 IP Deskphone 102 Managing calls while busy at work Using Make Set Busy Use the Make Set Busy feature to make your IP Deskphone appear busy to all callers. Activating Make Set Busy Use the following procedure to activate Make Set Busy. Deactivating Make Set Busy Use the foll...
Page 103 - Hotel applications; Configuring Automatic Wake-Up; Entering Automatic Wake-Up call
Operating your Avaya 1210 IP Deskphone 103 Hotel applications Hotel applications are a group of hospitality features that increase the value of the Avaya 1210 IP Deskphone. In a hotel environment guests can access the following service: • “Configuring Automatic Wake-Up” on page 103 Configuring Autom...
Page 104 - Cancelling Automatic Wake-Up call
Operating your Avaya 1210 IP Deskphone 104 Cancelling Automatic Wake-Up call Use the following procedure to cancel Automatic Wake-Up call. Verifying Automatic Wake-Up call Use the following procedure to verify Automatic Wake-Up call. 4. Press the Goodbye key. 1. Lift the handset. 2. Dial the Automat...
Page 105 - Paging features; Using Call Page Connect to make an announcement; Page
Operating your Avaya 1210 IP Deskphone 105 Paging features The Avaya 1210 IP Deskphone supports the following paging voice call features: • “Using Call Page Connect to make an announcement” on page 105 • “Using Radio Page” on page 106 Using Call Page Connect to make an announcement Use the Call Page...
Page 106 - Using Radio Page; Page Trunk Access Code
Operating your Avaya 1210 IP Deskphone 106 Using Radio Page Use the Radio Page feature to page a user and stay on the line until the called party answers. The paged user answers the call after entering a special Page Meet-Me code from any IP Deskphone. Using Automatic Preselection (Meet-Me page) Per...
Page 107 - Using Automatic Post-selection
Operating your Avaya 1210 IP Deskphone 107 Using Automatic Post-selection The called party is either busy on the IP Deskphone or away from their desk. To page the called party, you need not redial the number of the called party. 4. If your call remains unanswered for a preset time period, during whi...
Page 108 - Answering a Radio Page; Miscellaneous Call Features; Charging a call or charging a forced call; Radio Page Answer
Operating your Avaya 1210 IP Deskphone 108 Answering a Radio Page If you carry a Radio Pager, a page indicates that a caller tried to reach you by dialing your DN. If the Radio Page system is configured to function in Meet-me mode, you can answer the page call from any IP Deskphone. Miscellaneous Ca...
Page 109 - Charging a local or long-distance call to an account before you
Operating your Avaya 1210 IP Deskphone 109 Charging a local or long-distance call to an account before you dial Use the following procedure to charge a local or long-distance call to an account before you dial. Charging a transferred call to an account Use the following procedure to charge a transfe...
Page 110 - Charging a conference call to an account
Operating your Avaya 1210 IP Deskphone 110 Charging a conference call to an account Use the following procedure to charge a call to an account when you add someone to a conference call 2. Press the Charge soft key. or Dial the Call Detail Recording FFC. 3. Dial the charge account number. 4. After yo...
Page 112 - Using Privacy Release; PvRls
Operating your Avaya 1210 IP Deskphone 112 Using Privacy Release Use the Privacy Release feature to enable one or more people who share your DN to join a call. Using External Server Applications Use External Server Applications to directly access a variety of applications from your Avaya 1210 IP Des...
Page 113 - Virtual Office; Probable cause
Troubleshooting your Avaya 1210 IP Deskphone 113 Troubleshooting your Avaya 1210 IP Deskphone This section provides basic information about troubleshooting your Avaya 1210 IP Deskphone if Virtual Office causes a problem. For additional help, see “Customer service” on page 25 . Virtual Office Table 1...
Page 116 - Flexible Feature Codes
Troubleshooting your Avaya 1210 IP Deskphone 116 Flexible Feature Codes Use Table 11 to track and organize the FFCs assigned to features by your system administrator. Server Unreachable (2) Network problem. Notify system administrator if the problem persists. VOUD configured on TN Remote IP Deskphon...
Page 117 - FFC
Troubleshooting your Avaya 1210 IP Deskphone 117 Call Forward All Calls Deactivate Pickup Directory Number Call Park Pickup Group Electronic Lock Activate Radio Paging Access Electronic Lock Deactivate Radio Paging Answer Group Call Remote Call Forward Activate Internal Call Forward Activate Remote ...
Page 119 - Quick Reference; Feature operation
Quick Reference 119 Quick Reference Feature operation Legend Call Forward Activate Press Services, Setup, Config, Lines, Select, Fwd, Save. Deactivate Press Services, Setup, Config, Lines, Select, Fwd, Delete. Call Pickup Call Waiting Answer Return to first call Conference (Soft key 2) Handsfree Act...
Page 120 - Services menu
Quick Reference 120 Services menu Press the Up/Down Navigation keys. Press the Enter key. ( ) Press the Headset key. Press the Handsfree key. Press the Mute (on/off) key. Services menu Note: The Services menu contains the Upgrade , Logs , IM , and Setup options. The following are the most commonly u...
Page 121 - Third party terms
Third party terms 121 Third party terms Third Party Terms for UNIStim sw releases4.1 thru 5.0 (Jan 2010 - Nov 2010) Certain portions of the product ("Open Source Components") are licensed under open source license agreements that require Avaya to make the source code for such Open Source Com...
Page 122 - GNU
Third party terms 122 * * This software/database is a "United States Government Work" under the terms of the United States Copyright Act. It was written as part of the author's official duties as a United States Government employee and thus cannot be copyrighted. This software/database is fr...
Page 129 - OpenSSL
Third party terms 129 OpenSSL The following component is licensed under OpenSSL license: OpenSSL 0.9.7b OpenSSL License /* ===================================================== * Copyright (c) 1998-2008 The OpenSSL Project. All rights reserved. * * Redistribution and use in source and binary forms, ...
Page 132 - Zlib
Third party terms 132 * THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR AN...
Page 133 - Curl
Third party terms 133 1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required. 2. Altered source versions must be...
Page 134 - Libpng
Third party terms 134 dealings in this Software without prior written authorization of the copyright holder. END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license: Libpng 1.2.37 - June 4, 2009 Libpng License This copy of the libpng notices is provided for your c...
Page 137 - ConvertUTF
Third party terms 137 .\" This code is derived from software contributed to Berkeley by Chris Torek. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: .\" 1. Redistributions of source code must retai...
Page 138 - Wchar functions
Third party terms 138 Convert UTF ConvertUTF License Copyright 2001-2004 Unicode, Inc. Disclaimer This source code is provided as is by Unicode, Inc. No claims are made as to fitness for any particular purpose. No warranties of any kind are expressed or implied. The recipient agrees to determine app...
Page 139 - Libjpeg
Third party terms 139 Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of the <ORGANIZATION> nor the names of its contribut...
Page 141 - Terms you should know; Avaya Communication Ser ver 1000; Calling Party Name Display
Terms you should know 141 Terms you should know Avaya Communication Ser ver 1000 Your office communication system. Calling Party Name Display Information appearing on the LCD display screen, such as the caller’s name and phone number. The system must have CPND enabled. Categor y 5 (Cat5) Cable and a...
Page 144 - Network Address; Paging tone; Ser vices key
Terms you should know 144 Network Address IP address. Uniquely identifies a device on the network. Used for routing information to that device. Off-hook Any line selected to make a call or receive a call. The term off- hook is applied whether (a) the end user lifts up the handset, (b) the end user p...
Page 147 - Index
Index 147 Index A About the IP Phone 2004 119, 141 Accessing display diagnostics 48 Accessory Expansion Module 14 Activating Ring Again 78 Adjusting Volume 44 Answering a call 82 Applications 31 Automatic Wake-Up 103 Avaya 1210 IP Deskphone con-trols 28 Avaya 1210 IP Deskphone display 28 C Call Deta...