Topcom WEBTALKER 6000 - Manual

This manual falls in three parts: (1) Installation and basic functions, (2) Advanced functions, (3) Support information. NEW USERS: • Please read Section 1 of this document. Section 2 is for more advanced users who wants a deeper knowledge of the Webtalker. Section 3 is for FAQ and troubleshooting i...

Installation and basic functions - Section 1 R In the box • 1 cordless Webtalker handset• 1 charging cradle for the handset with power supply• 1 Webtalker base station• 1 power supply for the base station• 1 Ethernet cable• 1 telephone cable• 1 belt clip• 1 Installation Guide• 2 batteries (AAA; rech...

R Your handset at a glance Left soft Key . Selects the current menu item or confirms a setting, depending on the current screen. Right soft Key . Cancels the last action or returns to the previous screen, depending on the current screen. Call key . Initiates or answers a call. End/power key/Skype sta...

R How to install the base station a) Connect on the base station to a LAN (Local Area Network) port on your broadband connection (modem, router, hub, switch etc.) using the provided Ethernet cable. b) Connect the power adapter to an active power outlet and connect on the base station to the power ad...

R How to install the handset 1) Push the top of the battery compartment cover on the back of the handset inwards and downwards. 2) Insert the two batteries provided with the handset, making sure that their plus and minus ends are facingthe same way as shown in the illustrations on the sides of the b...

R Getting started with Skype Y ou can configure your Webtalker with an existing Skype account during the first-time installation, or you can optionally create a new Skype account. You only need a Skype username and password defined by you tocreate a new account. You can enter further account details wh...

NOTES: • Use to change to lower-case, upper-case or numeric entry when entering your Skype name and password. Skype names can be 6-32 characters. You can use any mix of upper- and lower-case characters,numbers and punctuation marks. You cannot use spaces and your name cannot begin with a number orpu...

4) You are now asked whether you want to save your Skype name and passwordfor automatic sign-in. Press to accept, to decline. NOTES: • Use to change to lower-case, upper-case, or numeric entry when entering your Skype name and password. • Us to input symbols from the symbol table. • If you have forg...

Main Display The main display of your Webtalker provides various status indicators and access to the Skype menu-basedinterface. The illustration below shows the main screen and its elements. Radio signal Status Battery status Skype™ online status Notifications Current time Action Action Radio signal ...

Main Menu The main menu provides easy access to all of your Skype and Webtalker settings. 1) From idle screen just press to enter the main menu. 2) Use or to navigate and highlight an item. Select by pressing or go back by pressing . The following table outlines the main menu items: Contacts Your co...

R Contacts Your contact list displays all of the names you can make calls to. If you have an existing Skype account, yourcontact list is automatically downloaded when you sign in. If you are new to Skype and have just created anaccount, your contact list will be empty. You will need to add contacts ...

Add a SkypeOut or landline contact To add a SkypeOut or landline contact, press to select Menu , then: 1) Use to go to Add Contact , select by pressing . 2) Use to enter a phone number for use with SkypeOut or landline. Select by pressing . 3) Use the keypad to enter the contact’s name and press . 4...

Search for Skype users To search for Skype users, press to select Menu , then: 1) Use to go to Search , select by pressing . 2) Use the keypad to enter the Skype name or full name name andpress . 3) Use or to navigate and highlight a name from the list, select by pressing . 4) Use to highlight Add t...

R Make and receive calls The procedures for making and receiving calls apply to any type of call – Skype-to-Skype calls, SkypeOut callsand SkypeIn calls. Furthermore, you can use your phone for landline telephony. Call a Skype contact To make a Skype call: 1) Press to select Contacts . 2) Use or to ...

2) Use to select landline or SkypeOut and press . 3) Wait for the call to connect, ring and be answered. Press to end the call. NOTES: • You can select a preferred line for dialing by going to Menu > Settings > Phone settings > Preferred line. Choose one of the following options: 1) Always ...

R Troubleshooting This is a guide to the most common problems that may occur during installation or use of your Webtalker.You can easily solve some of the problems yourself, but may need your broadband service provider or landlineprovider to help you with others. Check www.topcom.net for more inform...

SkypeSkypeOut or landlineView Contact’s Skype ProfileRenameRemove Remove and Block Edit Remove Block/UnblockRequest Details CallSend VoicemailDetailsDeleteView ProfileAdd to ContactsClear ListPlayCallSend VoicemailDetailsDeleteView ProfileAdd to ContactsMy GreetingAcceptDeclineDecline and block OfflineO...

MAIN MENU LEVEL 1 LEVEL 2 LEVEL 3 Details shown to allPrivate AutomaticallyPromt Call ForwardCall forward numberVoicemailWelcome messageSkype Calls AnyoneContactsKnown numbers SkypeIn Calls AnyoneContactsIf details shared Incoming Alert Type RingingRing onceBeep once Ring tones SilentMelody 1... Bee...

A D V A N C E D F U N C T I O N S Settings Cordless Settings Phone Settings Information Advanced (continued) Register handsetDeregister handset Handset 1Handset 2Handset 3Handset 4 Handset name ContrastLanguage DanskDeutchEnglish….…. Preferred Line LandlineSkypeOutAlways ask Region Country CodeArea ...

R Skype settings Change your online status Your online status can be seen by all Skype contacts authorised by you. For more on this, please see Main display in the Installation and basic functions section. For more on authorisations, please see Exchange contact details request in this section of the...

Choose auto or manual sign in Your first sign in has to be manual, but after that you can activate Auto sign in and sign in to your Skype account automatically, in case you should turn off the base station or the handset. If you activate Prompt , you have to enter your Skype password every time you s...

Change your Skype profile In My profile you can tell other Skype users a bit about yourself. Please note that any Skype user can see all configurations you make in Details shown to all , even the Skype users you have not authorised. You must be signed into Skype to change your profile. 1) From the Idle ...

a) In Show My Picture , press to select. b) In Skype name , please note that you cannot change your Skype name here. c) In Full name , use the keypad to enter your data. d) In Gender, use to select ( Male, Female, Both, Unknown ). e) In Birthday, enter the month using the keypad, press Î to go to th...

3) Press and to select Change password. 4) Enter your password using the keypad, then press . 5) Enter your new password, then press the “OK” softkey. 6) Repeat your new password, then press the “Change” softkey. Create a personal voicemail greeting Skype voicemail has a default voicemail greeting. ...

4) Presss and to select Welcome message. 5) Press to select options. 6) Press Record new to record your welcome greeting, and press Play to hear the recorded message. NOTE: • You have to buy a Skype voicemail subscription to use this service. See more at www.skype.com. Listen to your voicemail Calle...

Privacy You can make restrictions as to whom you wish to accept a Skype or SkypeIn call from. Your choices are: 1) From the Idle screen , press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Privacy. 4) Press to select Skype calls , then press and or just press to se...

Notification You can choose whether you want to be alerted by a tone whenever you receive a voicemail or anauthorisation request. 1) From the Idle screen , press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Tones. 4) Press and to select Notification alert. 5) Press a...

R Phone settings Tones You can configure keypad tones, ring tones etc. on your Webtalker. The following are just a few examples. 1) From the Idle screen , press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Tones. Change the call alert You can define how you want your...

Adjust the keypad tones You can choose whether you want to hear a tone whenever you press a key or whether you want your keysto be silent. 1) From Tones, press and to select Keypad tones. 2) Press and or just press to select your preferred setting ( On, Off ). Set the time and date Your Webtalker wi...

7) Press and or just press to select your preferred mode ( Daylight saving, Standard ). If you wish to adjust the Time format and Time separator as well as the Date format and Date separator settings, this is easily done here. Set the preferred line You can configure how you want to route your outgoi...

4) Press and to select Preferred line. 5) Press and or just press to select your preferred port ( Landline, SkypeOut, Always ask ). Change the country code As Skype does not know where in the world you are connected to the Internet, you will always have to enterthe country setting when calling landl...

Change the landline country setting As your Webtalker works both with Skype telephony and ordinary telephony via landline connections, yourWebtalker has to know in what country you are connecting to the landline system. In other words, theconfiguration you make here has nothing to do with Skype, only...

Change the handset language You can change the language displayed on your handset. You can select another language than English only ifyour Webtalker is connected to the Internet. 1) From the Idle screen , press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Phone se...

Should you accidentally select a language which makes it hard for you to find the Language menu again, use this shortcut: 1) From the Idle screen , presss to enter the main menu. 2) Press three times on the number 8 key. Register / deregister your handset Use the Register function whenever you need t...

4) Pres and or just press to select Register handset or Deregister handset . NOTE: • To make registration possible, make sure that the base station has registration mode enabled. This is done by pressing Reset on the back of the base station. Set the contrast You can adjust the contrast of your disp...

Internet settings You can configure settings such as IP mode, IP address, Skype proxy and Firmware proxy. However, if youhave an advanced Internet connection and are not familiar with firewalls and ports, we recommend that youconsult someone with knowledge on this or read more on the topic at www.skyp...

A D V A N C E D S E T T I N G S 6) Press and to select Static . 7) A wizard will guide you through the configuration. 7a) 7b) 7c) 7d) 51 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION

53 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION 6) Press to select Proxy . 7) Press and to select Yes . 8) Press and or just press to select the proxy host type ( Automatic, HTTPS, SOCKS5 ). 9) Automatic may be selected if your proxy supports this feature. If you select one of the other options...

55 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION In Skype ports you can configure all the settings regarding the incoming connection port. This is how to do it: 1) From the Idle screen , press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Advanced. 4) Press and t...

56 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION Connect a headset Free your hands while talking – connect an external headset. The connector is of the mono type, plug size2.5mm. Please note that not all headsets will be suitable. Ask for a set with an impedance of 30 Ohms orhigher. Reset the ph...

59 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION Exchange contact details request You can send an authorisation request to a Skype user – and if it is accepted, you can see his or her onlinestatus. When adding a contact to your Contact list you will be prompted to specify if you want to send ana...

60 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION 5) Press and to select Request details. 6) Use the keypad to enter any text to be sent along with your request. 7) Press to send the request. NOTE: • You can only request details from users whose online status is shown with a question mark. Rename...

61 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION 5) Press to select Rename . 6) Enter the desired new name using the keypad. Remove a contact You can remove a contact. Your options are: Remove and block: Remove and block a contact. Please note that this option applies only to Skype contacts. Rem...

62 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION 5) Presss and to select Remove . 6) Presss and or just press to select the required type of removal ( Remove and block, Remove ). 7) In both cases you are asked whether you really want to remove the contact. Press to remove the contact, to cancel....

63 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION 4) Press and to select Advanced. 5) Press and to select Block . 6) Press to block, press again to unblock. R Make and receive calls Dialling Dial editor 1) From the Idle screen, type the phone number you want to call using the keypad; alternativel...

64 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION How to pre-dial a Skype user: 1) From the Idle screen, hold down for more than two seconds. 2) Type the Skype name of the person you want to call. 3) Press to call. Character map For keys 0 Æ 9, multi tapping is possible. Multi Tap Order: PLEASE N...

68 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION View call history You can see all call history information, including missed calls, outgoing calls, incoming calls, authorisationrequests or voicemails. Whenever there is an entry on one of the lists, you can see the details, such as thephone numb...

69 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION 3) Press and or just press to view the preferred history ( All calls, Missed calls, Incoming calls, Outgoing calls, Voicemails, Authorizations ). Set privacy for calls You can specify which kinds of Skype and SkypeIn calls you want to accept. 1) F...

70 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION 5) Under Skype calls , press and or just press to select your preferred setting ( Anyone, Contacts, If details shared ). 6) Under SkypeIn calls , press and or just press to select your preferred setting ( Anyone, Contacts, Known numbers ). Call wa...

71 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION Example two: 1) You have an active Skype call. 2) When you receive a landline call, you will hear a beep. 3) Press to answer the new call while automatically putting the original call on hold. 4) To switch between the calls, press . R Dial outgoin...

72 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION R Firmware update You can check to see which software version your Webtalker is presently using as well as upgrade to the mostrecent version. Your options are: Latest Firmware: Displays the latest firmware version. Please note that you cannot useyo...

73 A D V A N C E D S E T T I N G S ENGLISH 2 SECTION 5) Press and or just press to select the required option ( Latest Firmware, Current Firmware All Firmware vers. ). 6) Under Latest Firmware , press to install. Please be aware that the download can take some time. The handset will prompt you when ...

74 S U P P O R T I N F O R M A T I O N ENGLISH 3 SECTION Support information - Section 3 PROBLEM CAUSE SOLUTION I have nowhere to plug in the base station. • Your computer or other equipment may be occupyingthe Internet connection port. • Get a router, allowing you to attach more units to the same I...

80 S U P P O R T I N F O R M A T I O N ENGLISH 3 SECTION QUESTION ANSWER Why is the Webtalk-er 6000 for Skype better than a Wi-Fiphone for Skype? Because it is more reliable (DECT), has no interference problems with otherwireless devices (Wi-Fi, Bluetooth), has a much longer talk time (more than 10h...