Page 2 - Important; numbers will NOT be shown on the display of your telephone.
Important To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you need a separate subscription from your telephone company to activate this function. If you don’t have the Caller ID function on your phone line, the incoming telephone numbers will NOT be...
Page 3 - ENGLIS
Topcom Butler 4812 USB VoIP 3 Topcom Butler 4812 USB VoIP ENGLIS H 1 Installation 6 1.1 Base 6 1.2 Charger (only in Twin, triple or quattro pack) 6 1.3 Handset 6 2 Keys/LED 7 3 Display (LCD) 8 4 Handset operation 9 4.1 Setting the language 9 4.2 Making PSTN Calls 10 4.3 Receiving a PSTN Call 11 4.4 ...
Page 4 - USB PC interface operation
4 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 7 USB PC interface operation 27 7.1 Installing the software 27 7.2 General PC call settings 28 7.3 Skype interface 29 7.4 SJ-Phone/Net2Phone interface 33 7.5 MSN Messenger interface 34 8 Trouble shooting 35 9 Technical characteristics 36 10 T...
Page 5 - Safety Instructions; The operation of some medical devices may be affected.; Cleaning
Topcom Butler 4812 USB VoIP 5 Topcom Butler 4812 USB VoIP ENGLIS H Safety Instructions • Only use the charger plug supplied. Do not use other chargers, as this may damage the battery cells. • Only insert rechargeable batteries of the same type. Never use ordinary, non-rechargeable batteries. Insert ...
Page 6 - Installation; Base
6 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 1 Installation Before you use the telephone for the first time, you must first make sure the battery is charged for 20 hours. If you do not do this, the telephone will not work optimally. 1.1 Base For installation, do the following:• Plug one...
Page 7 - HA
Topcom Butler 4812 USB VoIP 7 Topcom Butler 4812 USB VoIP ENGLIS H Battery indicator:• The battery is fully charged. • The battery is half drained (50%) • The battery is low. When the battery is low, you will hear warning signals and the battery symbol on the display will blink. 2 K eys/LED HA NDSET...
Page 8 - CHARGER; Charge indicator
8 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP CHARGER 16. Charge indicator 3 Display (LCD) 1. Number of calls received. 2. Date (day/month) of calls received. 3. Time (hour:minutes) of calls received. 4. Call information. 5. Symbol display ( ): – this symbol means that the handset is loc...
Page 9 - Handset operation; Setting the language
Topcom Butler 4812 USB VoIP 9 Topcom Butler 4812 USB VoIP ENGLIS H 10. Symbol display ( ): – this symbol is the battery indicator. 11. Symbol display ( ): – this symbol means you are in the menu. 12. Symbol display ( ): – this symbol appears when you browse the numbers in the Phone Book. 13. Symbol ...
Page 10 - Making PSTN Calls; Redial one of the last 5 numbers dialled
10 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.2 Making PSTN Calls 4.2.1 External Call • Press the Line key . • The Line/Charge indicator (LED) on the base unit will blink. ‘EXT’ and the Call symbol appear on the display. • You will hear the dial tone. Dial the telephone number you wis...
Page 11 - Receiving a PSTN Call; Receiving an external call during an internal call
Topcom Butler 4812 USB VoIP 11 Topcom Butler 4812 USB VoIP ENGLIS H • Press the Line key . • The number shown on the display, is dialled automatically. • After finishing your call, press the Line key to hang up. 4.2.6 An internal call: calling another handset This function only works if multiple han...
Page 12 - Activate/deactivate handsfree function
12 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.4 Activate/deactivate handsfree function This function allows you to communicate without having to pick up the handset. When you are talking, press the Up/Handsfree key / to activate the handsfree function. Press the same button to deactiv...
Page 13 - Call Duration Indicator on the display; The Speaker volume for normal calls and PC-calls are independent.
Topcom Butler 4812 USB VoIP 13 Topcom Butler 4812 USB VoIP ENGLIS H 4.8 Call Duration Indicator on the display As soon as you press the Line key the call duration appears on the display (minutes-seconds).E.g. “ 01:20 “ for 1 minute and 20 seconds.The call duration remains visible on the display for ...
Page 14 - Using the alphanumeric handset keypad; Adding a number and a name to the Phone Book
14 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.13 Using the alphanumeric handset keypad Use the alphanumeric keypad to type text. To select a letter, press the corresponding key. E.g. if you press the alphanumeric key ’5’, the first character (j) appears on the display. Press it repeat...
Page 15 - Changing a name or number in the Phone Book
Topcom Butler 4812 USB VoIP 15 Topcom Butler 4812 USB VoIP ENGLIS H 4.14.3 Changing a name or number in the Phone Book • Press the Programming key . • Press the Up or Down key repeatedly until ‘PHONE BOOK’ appears on the display. • Press the Programming key . • ‘SEARCH‘ appears on the display. • Pre...
Page 16 - Setting the ring volume level on the handset
16 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.15.2 Switch the handset on The handset is turned off.• Press the Programming key . The telephone turns itself on. 4.16 Setting the ring volume level on the handset You can change the ring volume of an incoming call. You have 10 levels. You...
Page 17 - Setting the ring volume and melody of the base
Topcom Butler 4812 USB VoIP 17 Topcom Butler 4812 USB VoIP ENGLIS H • ‘EXTERNAL‘ appears on the display. • Press the Programming key . • ‘MELODIES‘ appears on the display. • Press the Programming key . • The currently set ringer melody appears on the display. • Enter a number between 1 and 9 to sele...
Page 18 - Locking the key pad
18 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP • Press the Up or Down key repeatedly until ‘VOLUME’ appears on the display. • Press the Programming key . • The current volume level used appears on the display. • Enter a number between 0 and 9 to select the desired ringer volume. Use the ...
Page 19 - Changing the PIN code
Topcom Butler 4812 USB VoIP 19 Topcom Butler 4812 USB VoIP ENGLIS H 300ms. This is set to 100ms by default! However, if your system requires a longer flash time, do the following:• Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTING’ appears on the display • Press the Pr...
Page 21 - Removing subscription of a handset to a base unit
Topcom Butler 4812 USB VoIP 21 Topcom Butler 4812 USB VoIP ENGLIS H 4.25 Removing subscription of a handset to a base unit It is possible to cancel subscription of a handset to a base unit. You would do this if a handset is damaged and has to be replaced by a new one. • Press the Programming key . •...
Page 22 - Barring outgoing calls
22 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.26.2 Manual selection If you set the handset to ‘manual selection’, the handset will only choose the base unit you have set.• Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTING’ appears on the display. • Press...
Page 24 - Complete reinitialisation of the telephone
24 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.30 Complete reinitialisation of the telephone This function allows you to completely reinitialise the telephone without requiring your PIN code. This will delete all Phone Book memory entries, all handsets will be removed, all default sett...
Page 25 - Setting the date and time
Topcom Butler 4812 USB VoIP 25 Topcom Butler 4812 USB VoIP ENGLIS H replace the oldest calls in the memory. The symbol on the display blinks if the call is not read or not answered. If the Call List is empty and you press the Up key , three beep tones will sound. You can view the information of an i...
Page 26 - Calling a number from the Call List; If neither the Up or Down key
26 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 5.3 Calling a number from the Call List • Press the Up key , select ‘CLIP’ and press OK • Press the Up key to look up the desired call. Press the Down key to view the telephone number. • Once the number is on the display, press the Line key ...
Page 27 - Voice mail indicator; Installing the software; Minimum system requirements:
Topcom Butler 4812 USB VoIP 27 Topcom Butler 4812 USB VoIP ENGLIS H 6 Voice mail indicator This function only works if you have the voice mail or phone mail service and if the network sends this indication along with the caller ID (CLIP) information!When you receive a new message in your voice mail ...
Page 28 - General PC call settings; Setting the PC ringer melody and volume on the handset
28 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP – Plug the USB plug of the phone to the PC after your PC has been started up again. – Windows will install the proper USB driver for the phone – Select the appropriate interface for Skype, MSN Messenger, SJ-phone or Net2Phone at the Butler 4...
Page 29 - Skype interface; Receiving an incoming Skype calls
Topcom Butler 4812 USB VoIP 29 Topcom Butler 4812 USB VoIP ENGLIS H 7.2.2 PC TIME Settings When the PC time setting is On the Call log will use the PC clock to store the date and time of incoming calls: • Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTINGS’ appears on t...
Page 31 - Interworking Skype calls and normal PSTN calls; During a conversation an incoming second call :
Topcom Butler 4812 USB VoIP 31 Topcom Butler 4812 USB VoIP ENGLIS H 7.3.3 Interworking Skype calls and normal PSTN calls This section describe the interworking between normal PSTN calls and Skype calls. During a conversation an incoming second call : 1) During normal PSTN conversation and incomming ...
Page 34 - MSN Messenger interface; This section describes the operation under MSN Messenger !
34 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 7.5 MSN Messenger interface MAKE SURE YOU HAVE SELECTED ‘MSN Messenger’ in the Butler 4812 program: 7.5.1 Incoming call • When you receive an incoming only the PC screen will show that someone is calling • Press the VoIP-key to enter the con...
Page 35 - Trouble shooting; Symptom
Topcom Butler 4812 USB VoIP 35 Topcom Butler 4812 USB VoIP ENGLIS H 8 Trouble shooting Symptom Possible cause Solution No display Batteries uncharged Check the position of the batteriesRecharge the batteries Handset turned OFF Turn ON the handset No tone Telephone cord badly connected Check the tele...
Page 36 - Technical characteristics; DECT; 0 Topcom warranty; Warranty handling
36 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 9 Technical characteristics Standard: DECT ( D igital E nhanced C ordless T elecommunications ) GAP ( G eneric A ccess P rofile ) Frequency range: 1880 MHZ to 1900 MHz Number of channels: 120 duplex channels Modulation: GFSK Speech coding: 3...
Page 37 - Warranty exclusions
Topcom Butler 4812 USB VoIP 37 Topcom Butler 4812 USB VoIP ENGLIS H 10.3 Warranty exclusions Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories not recommended by Topcom are not covered by the warranty.Topcom cordless phone...
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