Page 3 - User and Deployment Guide; Table of Contents
User and Deployment Guide 2 Table of Contents Introduction ............................................................................. 7 Document Conventions ................................................................................... 8 Reference Documents .....................................
Page 8 - Introduction
User and Deployment Guide 7 1 Introduction The WanderGuard BLUE Wander Management Solution is STANLEY Healthcare’s new, standalone solution for monitoring and preventing at-risk-resident wandering. This Deployment and User Guide describes the processes for successful deployment of the system and the...
Page 9 - Document Conventions; Best Practice; Reference Documents; WanderGuard BLUE Documents; Document Name
User and Deployment Guide 8 Document Conventions The following conventions are used in this guide. Best Practice : A best practice is a recommended activity based on STANLEY Healthcare's accumulated professional knowledge and experience with the product. Note Notes contain additional information tha...
Page 10 - Accessory Documents; Terminology, Abbreviations and Acronyms; Term
User and Deployment Guide 9 Accessory Documents Document Name KB Article No. AeroScout Exciter EX3210 Installation and Configuration Guide 1269 External LF Antenna Installation Guide 8380 Exciter EX5200 Installation and Configuration Guide 7814 Terminology, Abbreviations and Acronyms The following t...
Page 11 - UI
User and Deployment Guide 10 Term Definition RSSI Received Signal Strength Indicator. RSSI is a common name for the signal strength in a wireless network environment. It is a measure of the power level that an RF client device is receiving from an access point, for example. TIF Tag In Field or exit ...
Page 12 - System Overview and Architecture
User and Deployment Guide 11 2 System Overview and Architecture The WanderGuard BLUE Wander Management Solution consists of the following components: x WanderGuard BLUE EX5700 Controller – is the WanderGuard BLUE door control center. The EX5700 is the repository for all system data related to contro...
Page 13 - How It Works
User and Deployment Guide 12 How It Works Each at-risk resident wears a WanderGuard BLUE radio frequency Tag that contains a unique ID. The Tag is usually worn on the resident's wrist but can also be worn on the ankle. STANLEY Healthcare provides a standard strap with its basic kit but offers an opt...
Page 15 - WanderGuard BLUE Tag
User and Deployment Guide 14 3 WanderGuard BLUE Tag The WanderGuard BLUE Tag's function is to transmit messages to the Controller. The Tag is triggered by signals from the Controller when it is in proximity to the door. When the Tag message is received by the Controller, the Controller can lock the ...
Page 16 - WanderGuard BLUE Tag Battery Life; WanderGuard BLUE Tag Communication; Tag Communication with the Detector
User and Deployment Guide 15 WanderGuard BLUE Tag Battery Life Two types of WanderGuard BLUE Tags are available: x Ninety-day battery life x Three-year battery life Tag battery life can be tested by the WanderGuard BLUE Detector. It is recommended to use the WanderGuard BLUE Detector to check the Ta...
Page 17 - Tag Back Label and Certifications
User and Deployment Guide 16 These Tag messages are received by both the Detector and the WanderGuard BLUE Manager: x The Tag information is displayed on the WanderGuard BLUE Manager when running a "Scan" for Tags and Controllers. x A Detector LED shows the battery status of the Tag. Tag Bac...
Page 18 - Tag Delivery
User and Deployment Guide 17 Tag Delivery The Tag is delivered with one (1) standard strap and the Tag User Guide. If a heavy duty band is needed, Securaband straps can be used. WanderGuard BLUE Securaband Starter Kit A WanderGuard BLUE Securaband Starter Kit with a ruggedized cut-resistant strap co...
Page 19 - Attaching Tags
User and Deployment Guide 18 Attaching Tags To attach the Tag: 1. To determine the strap size, wrap the sizing tool around the resident’s wrist or ankle, making sure that the logo is facing you. The strap size is the first number to the right of the measuring bar (in this example, size 10). 2. Selec...
Page 20 - Removing Tags; Cleaning Tags
User and Deployment Guide 19 Removing Tags To remove the Tag: 1. Place the removal tool over the clasp, making sure that the chevron on the clasp and the lanyard ring on the tool are facing in the same direction. 2. Squeeze the tool handles together to unlock the clasp. 3. While holding the tool han...
Page 21 - WanderGuard BLUE Tag Specifications; Product; WanderGuard BLUE Tag Disposal
User and Deployment Guide 20 WanderGuard BLUE Tag Specifications Product Specification Part Number SKU for Ninety-day Tag: WGB-TAG-1000-90D SKU for Three-year Tag: WGB-TAG-1000-3Y Model WGB-TAG-1000-90D WGB-TAG-1000-3Y LF Frequency 125 kHz BLE Frequency 2400-2483.5 MHz Battery Life Options Ninety da...
Page 23 - Controller's Hardware Components
User and Deployment Guide 22 Controller's Hardware Components x One (1) LF (125 kHz) Transmitter x One (1) BLE Receiver to receive messages from Tags x One (1) BLE Transceiver for BLE communication with the WanderGuard BLUE Manager x Reset button x Two (2) 2 A output relays x Relay 1 – lock/unlock d...
Page 24 - BLE Transceiver; Clock
User and Deployment Guide 23 BLE Transceiver x Sends BLE message every 3 seconds x Used as a test mechanism for the BLE receiver: x If the BLE receiver does not receive the message, it means that the Receiver is not operating properly. x This feature enables the Controller to monitor the Receiver th...
Page 25 - Rear Recessed Connection Panel; Cable Ports
User and Deployment Guide 24 Rear Recessed Connection Panel The back of the Controller contains a recessed connection panel for all EX5700 Controller connections including power and peripheral equipment (e.g., Indoor Keypad, Outdoor Keypad, etc.) including: x Cable Ports x Reset Hole x Wire Terminal...
Page 26 - Power Supply
User and Deployment Guide 25 (#3) CHAINING IN: Not supported. CHAINING OUT: RJ-45 connector. This connector is used for distributing power and data to chained Exciters or to connect an External LF Antenna. The output voltage is 12 VDC (0.5 A maximum). Termination Switch: Defining the termination set...
Page 27 - Reset Button; Wire Terminal Block Description
User and Deployment Guide 26 Reset Button x Located in the back of the Controller, the label near the button is labeled "Reset." x Long press on the button (longer than 10 seconds) to restart and reset the Controller with its default configuration. x Short press on the button (shorter than 1...
Page 30 - Connecting Programmable Outputs 3 and 4; Controller Modes and Relays; DAY MODE
User and Deployment Guide 29 Note Connect to COM and NO if you want the switched circuit to be on when the relay is on. Connect to COM and NC if you want the switched circuit to be on when the relay is off. Connecting Programmable Outputs 3 and 4 The Controller has two programmable outputs. The outp...
Page 33 - ALARM RESET
User and Deployment Guide 32 ALARM MODE x When not in Night Mode, Relay 2 gets activated when the door is opened and there is TIF. x When in Night Mode, Relay 2 gets activated when the door is opened. x Relay 2 returns to default when the Controller receives Reset or Bypass code from the Keypad. x A...
Page 34 - Controller LED Status Indicators; Color
User and Deployment Guide 33 Controller LED Status Indicators The Controller LEDs show Controller status as follows: Color Status Solid Green Ready – Day Mode Solid Red Ready – Night Mode Blinking Green Override Blinking Red Alarm Solid Amber Error Blinking Amber (3 sec) Blink command LEDs are displ...
Page 36 - Slave Exciter
User and Deployment Guide 35 Slave Exciter A Slave Exciter can be connected to the EX5700 Controller. The Slave Exciter allows extension of the LF range in the case of double doors or proximate door that is controlled by the same EX5700 Controller as follows: Exciter EX3210 x LF Exciter with 3 meter...
Page 37 - Configuring the Slave Exciter; Do the following to configure the Slave Exciter:
User and Deployment Guide 36 Configuring the Slave Exciter The Slave Exciter cannot be configured by the WanderGuard BLUE Manager. It needs to be configured by the Local Engine. The configuration includes: x Setting the LF range of the Exciter. x Setting the Exciter to the Slave Exciter. Do the foll...
Page 40 - Mounting the EX5700 Controller
User and Deployment Guide 39 Configuration of the Slave Exciter: 1. The EX5700 is defined as the “Master.” Other Exciters are designated “Slave.” 2. The Master Controller is connected to the first Slave Exciter as follows: Master Chain OUT to Slave Chain IN. 3. Slave Exciters are then connected as f...
Page 41 - WanderGuard BLUE Manager
User and Deployment Guide 40 WanderGuard BLUE Manager Bi-directional BLE communication between the WanderGuard BLUE Manager and the Door Controller can be established from the mobile application. After establishing communication, the EX5700 Controller configuration can be set using the WanderGuard B...
Page 42 - Integration with Arial
User and Deployment Guide 41 Integration with Arial Integration with Arial is supported in WanderGuard BLUE v1.0 by connecting Inovonics transmitter(s) to the Controller’s relays or outputs. Integration via Inovonics 54350: x Can be connected to dry contact (Relay 1 or Relay 2 – for example to NO an...
Page 43 - EX5700 Controller Firmware Upgrade; Setting up the PC
User and Deployment Guide 42 EX5700 Controller Firmware Upgrade Controller firmware upgrade involves the following steps: x Setting up the PC from which the Controller firmware upgrade is performed and installing the AeroScout Location Engine (ALE) x Configuring the AeroScout Location Engine x Addin...
Page 44 - Configuring the Engine; Adding the Controller
User and Deployment Guide 43 Configuring the Engine 1. Launch Engine Manager, and connect to the Engine Server. 2. Configure the basic settings (add Campus, Building, Floor and Map). Adding the Controller 1. Add the Exciter to the Engine configuration. 2. Set the Exciter with Wi-Fi Receiver enabled....
Page 45 - Upgrading the Firmware
User and Deployment Guide 44 Upgrading the Firmware 1. Open the Upload Firmware dialog from the Exciter by right-clicking the Exciter folder. 2. Select "EX5700" in the Model drop-down window. 3. Browse to the firmware file of the EX5700.
Page 46 - OK
User and Deployment Guide 45 4. Add the Controller to "Update Firmware To." 5. Click OK to begin the upgrade. 6. The upgrade takes approximately four minutes.
Page 47 - EX5700 Controller Specifications
User and Deployment Guide 46 EX5700 Controller Specifications Product Specification s Part Number SKU: EX-5700-NA, EX-5700-E Dimensions 245 mm X 200 mm X 60 mm (9.6in x 7.9in x 2.4in) Weight 865g (31oz) Housing Polycarbonate and ABS Range Adjustable from 0.5m (20in) up to 6.5m (21.3ft) in intervals ...
Page 49 - Indoor Keypad
User and Deployment Guide 48 5 Indoor Keypad The Indoor Keypad is used to control the door by entering commands on the keypad. The Indoor Keypad displays Controller Status – Alarm, Bypass, Day mode, Override, Error, etc. It also displays system events such as Alarm, Door Ajar, and Loitering. A PIN c...
Page 50 - Overview; Indoor; Amber
User and Deployment Guide 49 Overview The Indoor Keypad does the following: x Connects to EX5700 via RS485 x Powered (12 V) by the Controller x Displays the Controller’s status/mode on its screen x Displays Controller Error(s) on its screen x Uses LEDs to indicate Controller status x Can use its bui...
Page 51 - Communication; Power
User and Deployment Guide 50 Communication Power x 12 V from the Controller to +12 V x GND from the Controller to GND IN RS485 x RS485A from the Controller to RS485A x RS485B from the Controller to RS485B Wiegand input from a reader (D0, D1, LED, GND) is intended for future use of a reader that can ...
Page 52 - Buttons and LED Display
User and Deployment Guide 51 Buttons and LED Display The buttons below the screen are used to enter a code or activate a menu item displayed on the Keypad screen (the two buttons to the right of the LED screen are intended for future use). x The main Keypad consists of 3X4 keys: the numbers 1 – 9 an...
Page 53 - Mute/Unmute Indoor Keypad Sounds
User and Deployment Guide 52 Mute/Unmute Indoor Keypad Sounds The Indoor Keypad is used to toggle the door buzzer on/off. To Mute/Unmute Indoor Keypad sounds: 1. Press the Keypad button below Sound on the screen. The following screen opens. 2. Code (2020*) is required to be entered to modify Sound s...
Page 54 - Time
User and Deployment Guide 53 Time To view the current time, press Time on the main screen. The following screen opens: Best Practice : When the system is initially installed at the customer site, the Indoor Keypad shows a default date of January 3, 2017. When the Indoor Keypad downloads its time set...
Page 55 - To access the Function Buttons menu:; Help; SEL
User and Deployment Guide 54 Help The Help screen displays the Keypad Software Version and provides access to the Function Buttons menu. To access the Function Buttons menu: 1. Click Help . 2. In the screen that opens, click Function Buttons: 3. Click SEL to select (it's the only option). 4. The Fun...
Page 56 - Function Button Options; Function Button A – Access Granted
User and Deployment Guide 55 Function Button Options Note The Visitor and Bypass codes and the time period that the door is open can be changed in the WanderGuard BLUE Manager. The Alarm Reset code can also be changed in the WanderGuard BLUE Manager. See Settings in the Controller Configuration chap...
Page 57 - Function Button B – Alarm Reset; Function Button C
User and Deployment Guide 56 x An "Access Denied" message is issued when the code is invalid Function Button B – Alarm Reset This function is used to turn off the alarm (9999 + function Button "B") and return the Indoor Keypad to its READY state. An alarm is issued, for example, if t...
Page 58 - Keypad Display; Clear
User and Deployment Guide 57 Keypad Display Time and Day of the Week are displayed on the upper row of the LED display. The display shows the mode/status of the Controller and indicates any Controller error such as a communication failure with the Controller. If you make a mistake during code entry,...
Page 59 - Keypad LEDs; Display
User and Deployment Guide 58 Keypad LEDs The Indoor Keypad has two left-side LEDs (looking at the Keypad): a lower LED and an upper LED. The lower shows errors and loss of communication. The upper shows Status and Mode. The following are the color codes: Display Upper LED (Ready / Alarm) Ready Solid...
Page 60 - Indoor Keypad Firmware Upgrade; The following are firmware upgrade preliminary steps:; Do the following to upgrade the Indoor Keypad firmware:
User and Deployment Guide 59 Indoor Keypad Firmware Upgrade A PC application is used to upgrade the Indoor Keypad firmware. The following are firmware upgrade preliminary steps: x Install the application on the PC x Install the driver for the micro-USB Connect the PC to the Indoor Keypad by the micr...
Page 61 - Start Upgrade; Yes
User and Deployment Guide 60 x No parity 3. Select the binary file for upgrade. 4. If the file name is defined in correct format, the version number is automatically detected; if not, you need to define new version number. 5. Press the Start Upgrade button and Yes to start the upgrade.
Page 63 - Indoor Keypad Specifications; Specifications; Input Current
User and Deployment Guide 62 Indoor Keypad Specifications Specifications Part Number SKU: WGB-KPD-K100-IN Operating Voltage Range 11.5 to 15 VDC from a standard Controller Input Current Standby: 50 mA at 12 VDC Maximum: 200 mA at 12 VDC Communication with Controller RS485 Keypad 3x4 keys standard ar...
Page 64 - Pin Code Format; Environment
User and Deployment Guide 63 Specifications Design Enclosure suitable for indoor use Audio/Visual Graphical LCD: 128x64 + white backlight Buzzer for audio indication/alert ~90dB@10cm Tri-color indication LEDs: red, green, yellow Pin Code Format Numerical 4-digit length PIN codes Environment Operatin...
Page 65 - Outdoor Keypad
User and Deployment Guide 64 6 Outdoor Keypad The Outdoor Keypad is Rosslare Security's AYC-Q54B. It sends Wiegand output to the Controller after a code is entered. The 4 digit code does not need any other keys to be entered. Verification of the code is done by the Controller. These codes include: x...
Page 66 - Door Opening Using the Outdoor Keypad; To open the door using the Outdoor Keypad:
User and Deployment Guide 65 Door Opening Using the Outdoor Keypad The same numerical codes apply to both the Outdoor Keypad and Indoor Keypad, except that there are no Function Buttons (A, B) when using the Outdoor Keypad. Since there is no A or B key in the Outdoor Keypad, it is sufficient to ente...
Page 67 - Outdoor Keypad Specifications; ELECTRICAL SPECIFICATIONS
User and Deployment Guide 66 Outdoor Keypad Specifications ELECTRICAL SPECIFICATIONS Reader mode: 5 to 16 VDC from a standard Controller Controller mode: PS-x25T series intelligent power supplies Standby: 65 mA at 12 VDC Maximum: 110 mA at 16 VDC Tamper: Optical back tamper sensor, O.C. active low, ...
Page 68 - Standalone Outdoor Keypad
User and Deployment Guide 67 Standalone Outdoor Keypad A standalone Outdoor Keypad is not part of the WanderGuard BLUE solution but can be used with it. Unlike the Outdoor Keypad, this Keypad does not have Wiegand output. x International Electronics Inc. (IEI) 0232142- REV 3 x SKU: 15615 x Same outp...
Page 69 - WanderGuard BLUE Detector
User and Deployment Guide 68 7 WanderGuard BLUE Detector The WanderGuard BLUE Detector is a component of STANLEY Healthcare’s WanderGuard BLUE Wander Management Solution. This portable hand-held device is used to perform the following activities: x Tag activation x Checking Tag battery level x Suppo...
Page 70 - Physical Characteristics; Turning a WanderGuard BLUE Detector ON and OFF; To turn ON a WanderGuard BLUE Detector:
User and Deployment Guide 69 Physical Characteristics The WanderGuard BLUE Detector is equipped with the following: x 3 LEDs x Side button (ON/OFF) x Micro-USB connector x Power charger x Lanyard Turning a WanderGuard BLUE Detector ON and OFF To turn ON a WanderGuard BLUE Detector: 1. Short-click th...
Page 71 - LEDs; ower Indicators; USB Connector
User and Deployment Guide 70 LEDs P ower Indicators On Ivory Off Power LED is OFF Low battery Ivory (blinking) Charging Red Fully charged Green Battery Indicators Tag with ‘Good’ battery level Green for two seconds Tag with ‘Low’ battery level Red for two seconds Receiving BLE messages from more tha...
Page 72 - LF
User and Deployment Guide 71 Communication The Detector communicates only with the Tag. The Detector transmits LF messages to the Tag every two seconds within a range of 0.3 - 0.5 m. It also receives BLE messages from the WanderGuard BLUE Tag (see the WanderGuard BLUE Tag chapter). Note The Detector...
Page 74 - Ivory; Tag Scan Using the Detector; To run a scan for Tags using the Detector:
User and Deployment Guide 73 Checking the WanderGuard BLUE Tag Battery Level To check WanderGuard BLUE Tag Battery Level: 1. Turn on WanderGuard BLUE Detector by short-clicking the power button. 2. Place the Tag within the LF range of the Detector (less than 0.5 meter). The Detector constantly sends...
Page 75 - WanderGuard BLUE Detector Firmware Upgrade; Connecting the Detector to a PC; Using the TED Device Manager
User and Deployment Guide 74 WanderGuard BLUE Detector Firmware Upgrade The TED Device Manager is a component of STANLEY Healthcare's Hardware Manager application and is used to upgrade WanderGuard BLUE Detector firmware. Connecting the Detector to a PC 1. Turn ON the PC or laptop. 2. Turn ON the Wa...
