Mitel mitel 5000 communication platform - Manual

Mailbox Setup 3 5. Press 3 to erase and rerecord your name. When you hear a tone, record your first and last name. Then press # to accept your recorded name. Recording Personal Greetings You may want to include the following information when recording your personal greeting: • Whether you are in the...

Unified Voice Messaging and Embedded Voice Mail User Guide 6 Message Features The following are mailbox message features. Listening to Messages To listen to messages: 1. Access your mailbox as described on page 5. 2. Do one of the following: • Press 1 to listen to new messages. • Press 3 to listen t...

Message Features 7 • Press 9 to delete the message. Recovering Deleted Voice Messages You can recover deleted voice messages within a specific time frame before they are erased from the system. The time frame can be up to 24 hours and is programmed by your voice mail administrator. Any recovered mes...

Unified Voice Messaging and Embedded Voice Mail User Guide 8 Recording and Sending Voice Messages You can record and send voice messages to other mailbox extensions in your voice mail system. To record and send voice messages: 1. Access your mailbox as described on page 5. 2. Press 2 . 3. Enter the ...

Message Features 9 Using Remote Messaging You can use Remote Messaging to call you when your mailbox receives new voice messages. 3 Using “cascade levels” of up to nine phone numbers, the voice mail system calls each number until it successfully connects to a device (for example, your home phone, a ...

Mailbox Preferences 11 Mailbox Preferences You can use the following features to customize voice mail options. Changing Your Mailbox Passcode You can change your mailbox passcode at any time. The new passcode can be up to 12 digits long and must be numeric. It cannot contain letters or characters. T...

Unified Voice Messaging and Embedded Voice Mail User Guide 12 Programming a Fax Destination You can specify a fax destination number for your mailbox, so callers can send a fax to your fax machine through your mailbox. 4 To enter a fax destination number: 1. Access your mailbox as described on page ...

Voice Mail Directory 15 Voice Mail Directory Subscribers or non-subscribers can use dialpad buttons to search for directory names. When one to 10 matches are located, you can browse the list of returned names. The Directory lists are circular. That is, when the end of the list is reached, the next n...

Troubleshooting Tips 17 Troubleshooting Tips The following table contains troubleshooting tips for Unified Voice Messaging features. Contact your voice mail administrator for additional help. Problem Possible Solution I do not know my voice mail passcode. Try using the extension number, which is the...

Unified Voice Messaging and Embedded Voice Mail User Guide 18 Voice Mail Flowchart Record “Greeting” “Primary” Greeting“Alternate” Greeting“System” Greeting Record Directory “Name”Rec./Chg. “Password”Chg. “Envelope” Settings “Time, Date”Message “Source”Length/Subj./Pages“All Options”“None” “Remote” ...