Mitel 3000 - Manuals

Mitel 3000 Getting Started Guide Eight key Feature Phone layout Speaker key/light Mute key Handset Data socket and Headset socket (underneath) Display keys Scroll/Edit keys Numeric keypad Clear key Programmable Keys Message Waiting/Ringing Indicator Volume keys 4 Function keys: Hold Program Message ...

Mitel 3000 Getting Started Guide 4 Explanation of Symbols in this Guide Specific symbols are used to define particular operations or to highlight important areas as follows: Caution Programming key Select function Scroll Scroll through menus System Programming The system may only be programmed from ...

Mitel 3000 Getting Started Guide Accessing the System Programming 5 Instruction Action Menu Display From the Programming phone (ext. 20 by default) select the Programming key ---PHONE SETUP--- - Auto Answer - Key Programming - Headset Mode Scroll through the menus to find [System Programming] and se...

Mitel 3000 Getting Started Guide 6 Programming System Time & Date Instruction Action Menu Display From the system programming sub menu select [System] Select Option - System - Extensions - Lines Select [Time & Date] Select Option - Language - Time And Date - Change Password Enter Time [HHMM]...

Mitel 3000 Getting Started Guide Configuring a Group (Ring/Hunt Group) Configuring a Group & Assigning extensions Instruction Action Menu Display From the system programming sub menu select [Lines] Select Option - System - Extensions - Lines Select [Group Programming] Select Option - Equipped Li...

Mitel 3000 Getting Started Guide 10 Mapping Incoming Calls to a Group [From a Network line] Instruction Action Menu Display From the System Programming sub menu select [Lines] Select Option - System - Extensions - Lines Select [Incoming Ringing] Select Option - Equipped Lines - Group Programming - I...

Mitel 3000 Getting Started Guide Mapping Incoming Calls to a Group [From an MSN or DDI] Instruction Action Menu Display 11 From the System Programming Sub Menu Select [Lines] Select Option -System -Stations -Lines Scroll down and select [DDI Programming] Select Option -CLI Programming -DDI Programmi...

Mitel 3000 Getting Started Guide 12 Configuring Call Restriction Rules Call Restriction and Tables Call Restriction allows you to prevent specific extensions from making specific types of calls in Day or Night Mode. To configure Call Restriction rules, you first set up the rules [CLASS CODES] as des...

Mitel 3000 Getting Started Guide Setting up Call Restriction Tables Instruction Action Menu Display From the System Programming sub menu select [System] Select Option - System - Extensions - Lines 13 Scroll down and select [Class Codes] Select Option - Caller ID List - Class Codes - Local Codes Sele...

Mitel 3000 Getting Started Guide 14 Assigning the Rules to Extensions Instruction Action Menu Display From the System Programming sub menu select [Extension] Select Option - System - Extensions - Lines Select [Restriction Classes] Select Option - Name Programming - Restriction Classes - Tone Protect...

Mitel 3000 Getting Started Guide Configuring Night & Weekend Service 15 Instruction Action Menu Display From the System Programming sub menu select [System] Select Option - System - Extensions - Lines Scroll down and select [Night Service] Select Option - Programming Position - Night Service - M...

Mitel 3000 Getting Started Guide 16 System Password Changing the System Password Instruction Action Menu Display From the System Programming sub menu select [System] Select Option - System - Extensions - Lines Select [Change Password] Select Option - Language - Time And Date - Change Password Select...

Mitel 3000 Getting Started Guide Voice Mail Configuring the System Voice Mailbox Note: To utilize the Voice Mail features on the Mitel 3000, you must purchase and install the optional Voice Mail module. Instruction Action Menu Display From the System Programming 17 sub menu select [Lines] Select Opt...

Mitel 3000 Getting Started Guide 18 Assigning Voice Mail extensions Note: To utilize the Voice Mail features on the Mitel 3000, you must purchase and install the optional Voice Mail module. Instruction Action Menu Display From the System Programming sub menu select [Extensions] Select Option - Syste...

Mitel 3000 Getting Started Guide Assigning Voice Mail capacities Note: The system assigns a limit of 20 messages per mailbox. This can be modified. Instruction 19 Action Menu Display From the System Programming sub menu select [System] Select Option - System - Extensions - Lines Scroll down and sele...

Mitel 3000 Getting Started Guide 20 Auto Attendant You can configure the system so that calls are automatically answered and a message returned to the caller. The message can be customized. Callers can dial through this message directly to an extension if they know the extension number. There is an ...

Mitel 3000 Getting Started Guide Directory Services There are two types of Directory Service provided in the system - a Simple Directory Service and a Dial Name Directory service. Only one of these services can be programmed at any time. Recording a Directory Message, listing the names and extension...

Mitel 3000 Getting Started Guide Speed-Dial Numbers Programming Personal Speed-Dial numbers Note: Speed-Dial numbers may be entered from any extension, however the entry of system Speed-Dial numbers is password protected with the Administrator password. Instruction Action Menu Display 23 From your F...

Mitel 3000 Getting Started Guide 24 Programming System Speed-Dial numbers Instruction Action Menu Display From your Feature Phone select the Directory Key --DIRECTORIES-- - Personal Speed Dial - System Speed Dial - Personal Entries Scroll and Select [System Entries] and Enter the Speed-Dial Password...

Mitel 3000 Getting Started Guide 25 Power Failure Operation Your Mitel 3000 is provided with a basic power failure mechanism to allow the system to continue operation in power failure situations. Your installer will indicate the location of the phones that are automatically connected through to line...

Mitel 3000 Getting Started Guide 26 Extension Settings Extension Name & Settings Note: Each extension on the Mitel 3000 System may be configured with different settings. This section describes how to change the extension names and lists the key settings that may be configured. Please refer to th...

Mitel 3000 Getting Started Guide 27 Additional Extension Settings The following parameters may be also be set on an extension-by-extension basis. Refer to the full “Administrator’s Manual” for detailed programming instructions if required. 25 Hz This allows the ringing frequency to be changed from 5...

Mitel 3000 Getting Started Guide 29 Numbering Plan Listed below is the complete numbering plan for the Mitel 3000 system. This includes all feature activation codes, line access codes and extension numbers. Mitel 3000 Numbering plan Code Feature 100 - 109 Phantom Voice Mail boxes 180 - 189 Groups 1 ...

Mitel 3000 Getting Started Guide PC Maintenance and Programming Software (Local Version) The PC Maintenance and Programming Software (MPS) enables the system Administrator to program and modify the system configuration through a simple user interface. The application contains extensive Help Files th...