Mitel 5010 - Manual

Mitel 5010

Mitel 5010 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 3 – Contents; ABOUT YOUR PHONE
  • Page 5 – Note: When using the SuperKey, press Cancel to back up one menu level.; slowly
  • Page 6 – For Users on Resilient 3300 ICP Systems; TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing; To tilt your telephone for better viewing:
  • Page 8 – Changing Handsets; stops underneath the handset cord clip.; CUSTOMIZING YOUR PHONE; Ringer Control; To adjust the Ringer Volume while the set is ringing:; Handset Receiver Volume Control
  • Page 9 – To adjust the Display Contrast while your set is idle:; Feature Keys; To display information about a key:; Language Change; To change the display language:
  • Page 10 – MAKING AND ANSWERING CALLS; Make a call; Answer a call; Press the flashing Line appearance key and lift the handset.; Redial; To redial the last number that you manually dialed:; Redial - Saved Number; To save the last number that you manually dialed:
  • Page 11 – Speed Call Keys; To dial a stored Speed Call number:
  • Page 12 – Speed Call - Personal; To dial a stored personal Speed Call number:
  • Page 13 – CALL HANDLING; Hold; To place a call on Hold:; Dial **1 and the number of the station that placed the call on Hold.; Transfer; To Transfer an active call:
  • Page 14 – Conference; To leave a Conference:; Conference Split; To Split a Conference and speak privately with the original party:; Swap; To call another party when you are in an established two-party call:
  • Page 15 – Call Forward; To program Call Forward:
  • Page 16 – Call Forward - Remote; To forward calls from a remote station to your current location:
  • Page 17 – Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:; Call Forward - Override; To override Call Forward and ring a station:; Messaging - Advisory
  • Page 18 – Messaging - Callback; To respond to a message waiting condition on your telephone:; Messaging - Cancel Callback; To cancel a Callback:; Messaging - Cancel All Callbacks; To cancel all Callbacks:
  • Page 19 – USING ADVANCED FEATURES; Account Codes; To use Forced Account Codes:; Attendant Call Hold - Remote Retrieve; To retrieve a call placed on Hold by the attendant:
  • Page 20 – Call Park; To park an active call:
  • Page 21 – To Campon to a busy station:; Do Not Disturb; To activate or deactivate Do Not Disturb:
  • Page 22 – Override; To use Override when you encounter busy or DND tone:; Paging; To answer a Direct Page (indicated by a single burst of tone):
  • Page 23 – Headset Operation; To enable Headset Operation:; Press the flashing line key.; To disable Headset Operation:
  • Page 24 – Headset Operation (with Feature Control Switch); To mute the headset microphone:; Music; To turn Music on and off when the set is idle:
  • Page 25 – Group Paging / Meet Me Answer; To make a Group Page:; To page a specific page group, dial the page group directory number.; To respond to a Group Page by using Meet Me Answer:; Trunk Flash; To flash a trunk while talking on an outside call:
  • Page 26 – Record a Call; To start recording while on a 2-party call:; Hang up; To stop and erase a recording:
  • Page 27 – Hot Desking; To remotely log out a Hot Desking phone:
  • Page 28 – Tag Call; To tag a malicious call:
  • Page 29 – Call History; To display the call history, and view call detail:
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USER GUIDE

IP Phone

5010

M I T E L N E T W O R K S

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Summary

Page 3 - Contents; ABOUT YOUR PHONE

-i- Contents ABOUT YOUR PHONE 1 For Users on Resilient 3300 ICP Systems 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 Angle the phone for easier viewing 2 Changing Handsets 4 CUSTOMIZING YOUR PHONE 4 Ringer Control 4 Handset Receiver Volume Control 4 Speaker...

Page 5 - Note: When using the SuperKey, press Cancel to back up one menu level.; slowly

-1- ABOUT YOUR PHONE The Mitel Networks 5010 IP has eight fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANSFER/CONFERENCE, REDIAL, , ) and seven personal keys with built-in status indicators. The personal key on the bottom left is always your Prime Line; the remaining personal keys can be...

Page 6 - For Users on Resilient 3300 ICP Systems; TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing; To tilt your telephone for better viewing:

-2- For Users on Resilient 3300 ICP Systems If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues and there is a change in the operation of some keys and features on your phone. Normal operation resumes...

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