Page 3 - TABLE OF CONTENTS
About Your Phone TABLE OF CONTENTS ABOUT YOUR PHONE ............................................................................................. 5 Elements of Your Phone ...................................................................................................... 6 Ring/Message Indicator.....
Page 7 - Mitel 3300® Integrated Communications Platform
About Your Phone About Your Phone Mitel 3300® Integrated Communications Platform The Mitel Navigator is a full-feature, dual port, dual mode telephone that provides voice communication over an IP network. It features a back-lit liquid crystal display (LCD) screen, three softkeys for display-assisted...
Page 8 - Elements of Your Phone
Figure 1: Navigator Elements of Your Phone Each element is numbered according to the call-outs (e.g. ) in Figure 1 on page 6. Element Function Volume and Contrast Controls ( UP ) and ( DOWN ) arrow keys control display contrast and volume levels for the ringer, handset, and handsfree speakers. Arrow...
Page 10 - Ring/Message Indicator; Accessories for Your Phone; Important Note for Headset Users; PC Accessories
Ring/Message Indicator When the light is… it indicates that… Flashing rapidly Your phone is ringing Flashing slowly A Message or Callback Message is waiting at your phone On solid Your phone is ringing another phone Off Your phone is idle, or you are on a call Accessories for Your Phone Important No...
Page 11 - About Feature Access Codes; TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing
About Your Phone To play music from your PC on your Navigator Handsfree speakers: • Plug the Navigator audio cable into the appropriate port on your PC. For more detailed information on connecting PC accessories to the Navigator, refer to the Navigator Installation Guide shipped with the phone. Abou...
Page 12 - About the Navigator Task Bar; Connect to the Navigator Task Bar; Elements of Your Navigator Task Bar
About the Navigator Task Bar Use the Navigator Task Bar to make calls and invoke features. You can program Task Bar Personal Keys to Speed Dial your contacts, launch PC applications, open PC documents like a Microsoft® Word document, or navigate to a URL directly using your browser. Note: To install...
Page 13 - Use the Navigator Task Bar; Display the Task Bar
About the Navigator Task Bar Bar. Your Prime Line key is the first Personal Key (counting from right to left) on Button Page 1 of the Task Bar. Line 2 is usually the second Personal Key on Button Page 1 of the Task Bar (counting from right to left). All other line appearances may be programmed to an...
Page 14 - Use the Task Bar Tray Icon Menu
Hide the Navigator Task Bar To hide the Task Bar, do one of the following: • Click on the Task Bar to hide the Task Bar but leave it accessible via your Windows tool bar. • Click on the Task Bar to hide the Task Bar and remove it from the Windows tool bar. • Click the button to access Main Menu, the...
Page 16 - View Task Bar Key Programming
• Display Navigator Keys Help legend. Your administrator may also program Personal Keys as line appearances. You can also delete key programming or copy and paste programmed information from one Personal Key to another. Note: The left-most Personal Key is always your Button Page # key. Your Prime Li...
Page 17 - Table 1: Programmable Features for Task Bar Keys
About the Navigator Task Bar You can program the features listed in Table 1 to the Personal Keys on the Task Bar. Table 1: Programmable Features for Task Bar Keys Key Function Default Key Label Account Code Non Verified A. Non Verified Account Code Verified Accnt Verified ACD ACD Advisory Message Ad...
Page 18 - Program a PC Application Key
4. Select the desired feature from the Select a telephone feature… drop-down menu (for example, Do Not Disturb). 5. Enter the required information in the fields provided. 6. Click Save . Note: You can program any number of telephony Feature Task Bar keys, but you cannot program the same Feature key ...
Page 20 - Task Bar Shortcuts; Table 2: Task Bar Shortcuts
1. Right-click the Task Bar key. 2. Select Edit… 3. Select the desired feature from the Feature menu. 4. Type the new label for the key in the Label field. Note : You must enter a new label when changing Task Bar key programming. If you do not enter a new label, the Label field displays the label th...
Page 21 - About the Integrated Office Navigator; Connect to the Integrated Office Navigator
About the Integrated Office Navigator About the Integrated Office Navigator The Integrated Office Navigator (ION) enhances the use of telephony features in the office environment by providing quick and easy access to them from the computer desktop. Integrated Office Navigator also allows automation ...
Page 23 - Using the Telephony Toolbar; Outgoing Calls
About the Integrated Office Navigator • The smaller portion will cause a pop-up menu to appear showing all options available. Right-click on either portion of the button to cause the pop-up menu to appear. • Microphone Mute – Mutes the navigator microphone while on a call • Speed Dials – Lists progr...
Page 24 - Search Contacts
• Manually dial a number • Dial via Speed Dials or Missed Calls Menu Search Contacts Search Options: The Telephony Toolbar has the ability to search your Microsoft Outlook Contacts or Corporate Directory. The icons on the left side the Telephony Toolbar indicate the currently selected search options...
Page 26 - Presence
• Left-click on the Navigator Tray Icon. Select Speed Dials from the popup menu. Figure 6: Telephony Toolbar - Speed Dials Menu The Speed Dials Menu displays a list of all Speed Dial entries programmed on the phone. Selecting a name from the menu will dial the number on the phone. Add a new Speed Di...
Page 28 - Telephony Toolbar Menu
• Create a Speed Dial for Caller – o Right-click the small portion of the Telephony Button o Select Speed Dial o Select Add Speed Dial for Caller • Search Outlook Contacts for Caller – o Right-click the small portion of the PC Links Button o Select Search Outlook Contacts for Caller • Create Outlook...
Page 29 - Settings Dialog
About the Integrated Office Navigator Figure 8: Telephony Toolbar – Telephony Toolbar Menu Settings Dialog To open the Settings Dialog window, select Settings from the Telephony Toolbar Menu or the Tray Icon . General: Pause Music When Phone is in Use – With this setting enabled, the Telephony Toolb...
Page 30 - Table 3: Presence Icons; Popup Notification of Incoming Calls
Display Toast Popup With Caller ID – This setting controls whether the toast will pop-up on an incoming call. Lookup Caller in Outlook Contacts – If this setting is on, Telephony Toolbar will automatically do a lookup on Outlook Contacts of the Caller ID of an incoming call. Perform Windows Desktop ...
Page 31 - Long Distance and International Calls
About the Integrated Office Navigator Figure 9: Telephony Toolbar – Pop-up Notification From the pop-up, you can: • Answer the incoming call • Do an Outlook Contacts Search based on the CLID • Do a Desktop Search based on the CLID Long Distance and International Calls When storing long distance and ...
Page 33 - Customizing Your Phone; Ringer Volume Control
Customizing Your Phone Customizing Your Phone Ringer Volume Control To adjust the ringer volume while your phone is ringing: • Press ( UP ) or ( DOWN ). To adjust the ringer volume on your phone while your phone is idle: 1. Press ( SUPERKEY ). 2. Press the No softkey until “Ringer Adjust?” appears. ...
Page 34 - Display Key Programming; Program a Personal Key; Language Change
Tip: To dial or launch features using your mouse or Personal Keys, see Use the Navigator Task Bar on page 11. Display Key Programming Note: You can also view and program Personal Keys using your Navigator Task Bar. See Use the Navigator Task Bar on page 11. To display information about a key: 1. Pre...
Page 35 - Table 4: PC Accessory Interaction with the Navigator Phone
Customizing Your Phone • Play music from your PC on the Navigator Handsfree speakers. • Listen to music from your PC through a PC headset that is connected to the Navigator and be ready to receive or make a call in Headset mode. • Listen to music from your PC through your PC speakers (normal PC spea...
Page 36 - Making and Answering Calls; Make a Call
Making and Answering Calls Make a Call 1. Lift the handset (optional). 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Do one of the following: • Dial the number. • Press a Speed Dial Personal Key. • Press ( REDIAL ). Answer a Call Do one of the following: • Lift the handset....
Page 39 - PC Headset Operation
Making and Answering Calls • Press ( SPEAKER ). To turn Mute on during Handsfree Operation: • Press ( MUTE ). The Mute key light turns ON. To turn Mute off and return to the conversation: • Press ( MUTE ). The Mute key light turns OFF. To disable Handsfree Operation, do one of the following: • Lift ...
Page 41 - Auto Answer
Making and Answering Calls • Press the lit ( MUTE ) key. The key light turns OFF. • Release the headset mute feature switch (if available). To hang up, do one of the following: • Press ( CANCEL ) • Quickly press and release the headset's feature control switch. To disable Mitel Headset operation: • ...
Page 42 - Call Handling; Hold
Call Handling Hold The Navigator allows a maximum of four calls on Hold at one time. To place a call on Hold: 1. Press ( HOLD ). The associated Line key flashes. 2. Hang up the handset, if desired. To retrieve a call from Hold: 1. Lift the handset, if desired. 2. Press the associated flashing Line k...
Page 47 - Messaging – Cancel Callback
Call Handling 3. Press the Yes softkey. 4. Do one or all of the following (if required): • To display the time the message was sent, press the More softkey. • To display the number of the caller, press the More softkey twice. 5. Do one of the following: • To call the message sender, press the Call s...
Page 48 - Messaging – Cancel All Callbacks
3. Dial the number of the called station. 4. Hang up. Messaging – Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. 46
Page 49 - Using Advanced Features; Account Codes; Call Park
Using Advanced Features Using Advanced Features Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press # . To enter an Account Code during a call: 1. Press ( SUPERKEY ). 2. Press the Yes softkey. 3. Dial the Account Code digits. 4. Press the Save so...
Page 51 - Do Not Disturb; Group Paging / Meet Me Answer
Using Advanced Features Do Not Disturb To activate or deactivate Do Not Disturb: • Press the Do Not Disturb feature key. To activate Do Not Disturb from a remote station: 1. Lift handset. 2. Dial **5 . 3. Dial the number of the station to which Do Not Disturb is to apply. 4. Hang up. To deactivate D...
Page 54 - Paging – Direct; Direct Paging – Handsfree Answerback Enabled; Table 5: Answering a Direct Paging Using Handsfree Answerback
Paging – Direct Direct Paging allows you to page a party through the party’s handsfree speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call. If the paged party has Handsfree Answerback enabled and turned on on the...
Page 55 - Direct Paging – Handsfree Answerback Disabled
Using Advanced Features Phone state before the Direct Page arrives To answer the Direct Page Phone is idle, and ( MUTE ) is flashing 1. Check that ( MUTE ) is OFF. 2. Listen for the paging party. 3. Speak to the paging party. 4. Lift the handset if you wish to switch from a Handsfree call to a hands...
Page 56 - Record a Call
Phone state before the Direct Page arrives To answer the Direct Page (indicated by a single burst of tone) Phone is idle, and ( MUTE ) is OFF 1. Check that ( MUTE ) is ON solid. 2. Lift the handset or 3. Press ( MUTE ) to answer in Handsfree mode. (The light turns OFF.) 4. Speak to the paging party....
Page 58 - Tag Call; Trunk Flash
1. Press ( SUPERKEY ). 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4. Do one of the following: • To change the Reminder, press the Change softkey, enter the new time, and press the Save softkey. • To cancel the Reminder, press the Clear softkey. • To ex...
Page 59 - Appendix – Open Source Software
Appendix – Open Source Software Appendix – Open Source Software The following open source software, or portions thereof, have been used in creating the Integrated Office Navigator software product. 1. Microsoft Visual Studio 2005 C# Version Shareware Starter Kit, http://msdn2.microsoft.com/en-us/vst...
Page 60 - Appendix – For Your Information; Upgrading Integrated Office Navigator
Appendix – For Your Information Upgrading Integrated Office Navigator If upgrading from a Standalone NTB to the Integrated Office Navigator, it is recommended that you first uninstall the Standalone NTB. Integrated Office Navigator and Microsoft Framework 2.0 In order to run the Integrated Office Na...
Page 61 - Appendix – List of Limitations; Integrated Office Navigator Limitations; Microsoft Windows Messenger and Outlook
Appendix – List of Limitations Appendix – List of Limitations Integrated Office Navigator Limitations Integrated Office Navigator is designed to tie together functionality from various other applications. There are some cases of incompatible versions of these other applications that may result in li...
Page 62 - Microsoft Windows Messenger and Office Communicator; iTunes
Microsoft Windows Messenger and Office Communicator Integrated Office Navigator “Presence” and “Alternate Number” Feature: The combination of certain versions of Microsoft Windows Messenger and Microsoft Office Communicator can cause the Integrated Office Navigator to fail to call an alternate phone...
