Page 2 - TABLE OF CONTENTS
TABLE OF CONTENTS 2 3 IMPORTANT SAFETY INSTRUCTIONS 3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 6 CAUTION STATEMENTS 7 PRODUCT OVERVIEW 7 Product Features 9 INSTALLATION 9 Before Installing 10 Choosing the Proper Location 11 Unpacking and Removing Shipping Material 11 Connecting the Wate...
Page 3 - IMPORTANT SAFETY INSTRUCTIONS; READ ALL INSTRUCTIONS BEFORE USE; Safety Messages; WARNING STATEMENTS; Installation; WARNING
3 IMPORTANT SAFETY INSTRUCTIONS ENGLISH IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety mess...
Page 4 - Operation
4 IMPORTANT SAFETY INSTRUCTIONS • Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. C...
Page 5 - Maintenance; Grounding Instructions
5 IMPORTANT SAFETY INSTRUCTIONS ENGLISH • Do not modify or extend the power cord.• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. • Do not put oily or greasy clothing, candles or fl...
Page 6 - SAVE THESE INSTRUCTIONS; CAUTION STATEMENTS; CAUTION
6 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the pro...
Page 7 - PRODUCT OVERVIEW; Product Features; Front View
7 PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. NOTE • For your safety and for extended product li...
Page 8 - Accessories; Included Accessories; Product Specifications
8 PRODUCT OVERVIEW Accessories Included Accessories a Tie Strap b Leg Holders † † Refer to the installation guide included with the leg holders for instructions on proper usage. Required Accessories (sold separately) a Hot and Cold Water Hoses Product Specifications The appearance and specifications...
Page 9 - INSTALLATION; Before Installing; Installation Overview
9 INSTALLATION ENGLISH INSTALLATION Before Installing WARNING • Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to ...
Page 10 - Tools Needed; Choosing the Proper; Power Outlet
10 INSTALLATION f Connecting to the Power Supply g Final Installation Check Tools Needed a Pliers b Flat-Blade Screwdriver c Level Choosing the Proper Location Check the following requirements for the install location before installing the washer.• Allow for sufficient space between the walls and th...
Page 11 - Unpacking and Removing; Unpacking Shipping Material; Connecting the Water Inlet
11 INSTALLATION ENGLISH Unpacking and Removing Shipping Material Remove all shipping materials from the washer for proper operation and inspect it for shipping damage. CAUTION • Failure to remove shipping materials can cause excessive noise and vibration. Unpacking Shipping Material 1 Lift the washe...
Page 12 - How to Connect the Water Inlet; Connecting the Drain Hose
12 INSTALLATION NOTE • If your water supply contains a lot of debris, a whole home water filter may help to remove the debris from the water before it reaches the washer inlets. • Do not store or install the washer in a location subject to freezing temperatures. Damage to the water inlet hoses and i...
Page 13 - Using a Standpipe to Drain; Using a Laundry Tub to Drain; Leveling the Washer
13 INSTALLATION ENGLISH • The end of the drain hose should be located a minimum of 29.5 inches (75 cm) and a maximum of 96 inches (244 cm) above the bottom of the washer. • For best results, locate the end of the drain hose no higher than 66 inches (168 cm) above the bottom of the washer. As the dra...
Page 14 - How to Level the Washer; Final Installation Check; Connecting to the Power Supply
14 INSTALLATION NOTE • Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise. How to Level the Washer 1 Position the washe...
Page 15 - Testing the Washer; Installation Check Error Messages
15 INSTALLATION ENGLISH • Make sure that the appliance is grounded.• Connect this appliance to a grounded outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction. • Do not damage or cut off the ground prong of the power cord. Doing so may cau...
Page 17 - OPERATION; Before Use; Operation Overview; Sorting Laundry; Grouping Similar Items
17 OPERATION ENGLISH OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer.• Sort laundry by fabric type, soil level, color and load size, as...
Page 18 - Fabric Care Labels; Loading the Washer; General Tips
18 OPERATION Soil Level Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing. Fabric Type Delicate articles should not be mixed with heavy or sturdy fabric types. Was...
Page 19 - Bulky Items; Small Items; General Tips for Models with an; Adding Cleaning Products; About Detergent Use
19 OPERATION ENGLISH • The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer must close easily. • The washer will not fill or operate with the lid open. • Do not overload the tub. Clothes should fit loosely in the tub under the maximum fill line a...
Page 20 - Tablet Detergents; Using the ezDispense Function
20 OPERATION • Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems. • Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, d...
Page 21 - Using the Liquid Bleach Dispenser
21 OPERATION ENGLISH 3 Pour the detergent and softener into their respective reservoirs, up to the MAX line. • The ezDispense drawer has two reservoirs. Put the liquid detergent into the larger reservoir and the fabric softener into the smaller reservoir. • Use only liquid HE detergents in the ezDis...
Page 23 - Control Panel; Control Panel Features
23 OPERATION ENGLISH Control Panel Control Panel Features a Power On/Off Button • Press this button to turn the washer on or off.• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.• The door will unlock after a brief pause. NOTE • If there is any water re...
Page 24 - Time and Status Display
24 OPERATION • These buttons allow you to select additional cycle options. Time and Status Display a Status Display • The display shows the settings, estimated time remaining, options, and status messages. NOTE • Once the Start/Pause button is pressed, the washer will measure the size of the load. T...
Page 25 - Wash Cycles; Cycle Guide; Default Cycles
25 OPERATION ENGLISH Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care.See the Sorting Laundry section for best results, and follow the fabric care labels on your garments. For ...
Page 30 - Available Options
30 OPERATION Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE • Delay Start can be selected for every cycle except for the Spin Only cycles. • The Extra Rinse option is available for every cycle in this table except for the Tub Clean and Spin Only...
Page 32 - Cycle Modifiers; About Modifier Buttons; Options and Extra Functions; Basic Options; Delay Start
32 OPERATION Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.• Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit....
Page 33 - Faucet; More Options
33 OPERATION ENGLISH • Each press of the button increases the delay time by 1 hour, for up to 19 hours. • Once the desired delay time is set, press the Start/Pause button to start the delay time. NOTE • If the Start/Pause button is not pressed to begin the delay time, the washer automatically turns ...
Page 34 - Settings
34 OPERATION stains on fabrics. At the end of the presoak time, the selected cycle will begin with the same water used for soaking. Extra Rinse This option adds an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics.• Pressing the...
Page 35 - Additional Settings
35 OPERATION ENGLISH Additional Settings 1 Press the Settings button. 2 Turn the knob to select Additional Settings and press the 8 ( OK ) button. 3 Turn the knob to select the desired setting and press the 8 ( OK ) button. 4 Turn the knob to select or change the setting and press the 8 ( OK ) butto...
Page 36 - SMART FUNCTIONS; LG ThinQ Application; LG ThinQ Application Features; Installing LG ThinQ App and; Models with QR Code
36 SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features For products that contain the Wireless LAN module• Remote Start - Control the appliance remotely from the LG ThinQ applicati...
Page 37 - Using the Appliance Remotely; Remote Start; Update Your Appliance
37 SMART FUNCTIONS ENGLISH • To verify the Wi-Fi connection, check that the f icon on the control panel is lit. • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not res...
Page 39 - Open Source Software Notice; Smart Diagnosis; Function; Using LG ThinQ to Diagnose Issues; Using Audible Diagnosis to
39 SMART FUNCTIONS ENGLISH This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. NOTE • THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFIC...
Page 40 - MAINTENANCE; Regular Cleaning; Care after Wash; Cleaning the Exterior; Periodic Maintenance; Cleaning the Tub
40 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS , before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow t...
Page 41 - Removing Mineral Buildup
41 MAINTENANCE ENGLISH • For other tub cleaning products, follow the cleaner manufacturer’s instructions and recommendations. • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the tub after cleaning. 3 Close the lid and press the Power but...
Page 42 - Cleaning the Bleach Dispenser; Cleaning the Water Inlet Filters
42 MAINTENANCE 4 Clean the outsides of the ezDispense reservoirs and inserts with warm water.• Use a soft cloth or brush to remove any residue. • Do not use soap when cleaning the drawer and inserts. 5 If the detergent or softener is hardened inside the ezDispense reservoirs, remove the cover on the...
Page 43 - Care in Cold Climates; Storing the Washer
43 MAINTENANCE ENGLISH 2 Turn off hot and cold water faucets. 3 Unscrew the hot and cold water hoses from the back of the washer. 4 Remove the filters from the water valves carefully.• Use pliers to pull out the filters from the water valves. 5 Remove foreign objects and soak the filters in white vi...
Page 44 - When the Water Inlet Hoses are
44 MAINTENANCE 10 Store the washer in an upright position. 11 Remove the inserts from the dispenser. Drain any water in the compartments and let them dry. 12 To remove the antifreeze from the washer after storage, run a Quick Wash cycle using detergent.• Do not add laundry to this cycle. When the Wa...
Page 45 - TROUBLESHOOTING; Before Calling for Service; Error Messages
45 TROUBLESHOOTING ENGLISH TROUBLESHOOTING The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Before Calling for Ser...
Page 47 - ezDispense Error Messages
47 TROUBLESHOOTING ENGLISH ezDispense Error Messages Noises Problem Possible Cause & Solution Check detergent tank The amount of liquid detergent in the detergent reservoir did not decrease.After putting the detergent into the detergent reservoir, it was left for a long time and the detergent ha...
Page 51 - Performance
51 TROUBLESHOOTING ENGLISH Performance Bleach does not dispense. Bleach dispenser is dirty or clogged. • Lift out the bleach dispenser cover (if present) and clean out the reservoir. Lint and other foreign debris that are collected inside the dispenser may prevent proper dispensing of the bleach. Pr...
Page 53 - LIMITED WARRANTY; USA; TERMS AND CONDITIONS; THIS LIMITED WARRANTY DOES NOT COVER:
53 LIMITED WARRANTY ENGLISH LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, ...
Page 54 - PROCEDURE FOR RESOLVING DISPUTES:
54 LIMITED WARRANTY • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual. • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other cause...
Page 57 - CANADA
57 LIMITED WARRANTY ENGLISH CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER ...
Page 64 - For inquiries or comments,
LG Customer Information Center Register your product Online! www.lg.com For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA