Page 2 - TABLE OF CONTENTS
TABLE OF CONTENTS 2 3 IMPORTANT SAFETY INSTRUCTIONS 3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 6 CAUTION STATEMENTS 7 PRODUCT OVERVIEW 7 Product Features 9 INSTALLATION 9 Before Installing 10 Choosing the Proper Location 11 Unpacking and Removing Shipping Material 12 Connecting the Wate...
Page 3 - IMPORTANT SAFETY INSTRUCTIONS; READ ALL INSTRUCTIONS BEFORE USE; Safety Messages; WARNING STATEMENTS; Installation; WARNING
3 IMPORTANT SAFETY INSTRUCTIONS ENGLISH IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety mess...
Page 4 - Operation
4 IMPORTANT SAFETY INSTRUCTIONS • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. • The appliance must be installed and electrically ...
Page 5 - Maintenance
5 IMPORTANT SAFETY INSTRUCTIONS ENGLISH • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can ...
Page 6 - SAVE THESE INSTRUCTIONS; CAUTION STATEMENTS; CAUTION
6 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the pro...
Page 7 - PRODUCT OVERVIEW; Product Features; Front View
7 PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. WARNING • For your safety and for extended product...
Page 8 - Accessories; Product Specifications
8 PRODUCT OVERVIEW Accessories Included Accessories a Non-skid Pads b Hole Caps c Wrench d Tie Strap e Elbow Bracket (for securing drain hose) Required Accessories (sold separately) a Hot and Cold Water Hoses Optional Accessories (sold separately) a Pedestal † b Pedestal Washer † c Stacking Kit † Ch...
Page 9 - INSTALLATION; Before Installing; Installation Overview
9 INSTALLATION ENGLISH INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. a Choosing the Proper Location b Unpacking and Removing Shipping Material c Connecting the Inlet ...
Page 10 - Tools Needed; Choosing the Proper; Power Outlet
10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed a Pliers b Flat-Blad...
Page 11 - Unpacking and Removing; Unpacking Shipping Material; Removing Shipping Material
11 INSTALLATION ENGLISH Stacking or Pedestal Installation The washer can be stacked under a dryer or on top of a pedestal or pedestal washer. NOTE • Refer to the instructions packaged with the optional pedestal kit before stacking appliance on pedestal. • Do not use a drain pan with a pedestal or pe...
Page 12 - Connecting the Water Inlet; How to Connect the Water Inlet
12 INSTALLATION NOTE • All 4 bolt assemblies must be completely removed from the unit to avoid product damage. • Make sure to remove the entire bolt assembly, including:- metal bolt and washer- rubber damper- plastic rod 2 Install the hole caps.• Locate the hole caps d included in the accessory pack...
Page 13 - Connecting the Drain Hose; Using a Standpipe to Drain
13 INSTALLATION ENGLISH there is a rubber seal a in place in both ends of each hose to prevent leaking. 2 Connect the water supply hoses.• Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers. • Connect the blue hose to the col...
Page 14 - Using the Laundry Tub to Drain; Leveling the Washer
14 INSTALLATION 2 Insert the end of the drain hose into the standpipe. 3 Use the provided tie strap b to secure the drain hose in place. 4 If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the provided tie strap c (ribbed side on inside). Usi...
Page 15 - How to Level the Washer
15 INSTALLATION ENGLISH NOTE • Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise. How to Level the Washer 1 Position t...
Page 16 - Final Installation Check; Connecting to the Power Supply; Testing the Washer
16 INSTALLATION Final Installation Check Connecting to the Power Supply Plug the washer into a 120 V, 60 Hz grounded 3- prong outlet. WARNING • Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malf...
Page 17 - OPERATION; Before Use; Operation Overview
17 OPERATION ENGLISH OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Before the first wash, select the Normal cycle and add a half amount of the detergent. Start the appl...
Page 18 - Sorting Laundry; Grouping Similar Items
18 OPERATION • If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings are lost. 7 End of cycle.• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. • Check around the door seal when removing...
Page 19 - Fabric Care Labels; Loading the Washer; General Tips
19 OPERATION ENGLISH CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof , Bedding , Bulky/Large , or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result...
Page 20 - Bulky Items; Adding Cleaning Products; About Detergent Use; Tablet Detergents
20 OPERATION • Combine large and small items in the drum. Load large items first. Large items should not be more than half of the total load. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily. • The washer will not fill o...
Page 21 - Pre-wash Detergent Compartment; Main Wash Detergent Compartment
21 OPERATION ENGLISH 2 Load the laundry products into the appropriate compartments.• Follow the manufacturer’s recommendations when adding cleaning products. a Pre-wash detergent compartment (on some models) b Liquid detergent cup c Main wash detergent compartment d Liquid fabric softener compartmen...
Page 22 - Liquid Bleach Compartment; Fabric Softener Compartment
22 OPERATION Liquid Bleach Compartment This compartment holds liquid bleach, which is dispensed automatically at the proper time during the wash cycle. The dispenser is activated twice to ensure complete dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water...
Page 23 - Control Panel; Control Panel Features
23 OPERATION ENGLISH Control Panel Control Panel Features a Power On/Off Button • Press this button to turn the washer on or off.• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.• The door will unlock after a brief pause. NOTE • If there is any water re...
Page 24 - Time and Status Display
24 OPERATION Time and Status Display a Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run.• When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, th...
Page 25 - Wash Cycles; Cycle Guide
25 OPERATION ENGLISH Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a g...
Page 28 - Available Options
28 OPERATION Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE • Delay Wash , Extra Rinse , and Add Item can be selected for every cycle in this table. • Steam and Cold Wash cannot be selected at the same time. • If the Turbo Wash TM option is on, ...
Page 29 - Cycle Modifiers; About Modifier Buttons; Options and Extra Functions; Steam
29 OPERATION ENGLISH Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.• Repeatedly press the button for the desired modifier until the indicator light for the desired setting...
Page 30 - Fresh Care; Remote Start
30 OPERATION WARNING • Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns. Fresh Care Use this function when you will not be able to unload your clothes immediately after the wash cycle ends.• The drum will tumble periodical...
Page 31 - Turbo Wash; Cold Wash; Signal
31 OPERATION ENGLISH • This function is disabled during the Tub Clean cycle. • To preserve wash performance, wash time may be extended depending on when garments are added to a cycle. • Be careful when opening the door as wet laundry may drip or fall out. Turbo Wash TM Adding this option reduces the...
Page 32 - SMART FUNCTIONS; Using LG ThinQ Application; LG ThinQ Application Features; Installing LG ThinQ Application and; Models with QR Code
32 SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features The app is compatible with products that contain the wireless LAN module.• Remote Start - Control the appliance remote...
Page 33 - Using the Appliance Remotely; Download Cycle
33 SMART FUNCTIONS ENGLISH • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors c...
Page 35 - Smart Diagnosis; Function; Using LG ThinQ to Diagnose Issues; Using Audible Diagnosis to
35 SMART FUNCTIONS ENGLISH LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected].This offer is valid to anyone in receipt of this in...
Page 36 - MAINTENANCE; Regular Cleaning; Care after Wash; Cleaning the Exterior; Periodic Maintenance; Cleaning the Drum
36 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS , before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow t...
Page 37 - Removing Mineral Buildup
37 MAINTENANCE ENGLISH • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. 3 Close the door and press the Power button. 4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle. 5 After the cy...
Page 38 - Cleaning the Door Seal; Cleaning the Water Inlet Filters
38 MAINTENANCE 7 To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess. 8 Replace the drawer. Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. CAUTION • Cleaning the door seal...
Page 39 - Cleaning the Drain Pump Filter
39 MAINTENANCE ENGLISH 7 Flush then reattach the water hoses.• Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. NOTE • An IE error message may blink on the display whe...
Page 40 - Care in Cold Climates; Storing the Washer; When the Water Inlet Hoses Are
40 MAINTENANCE 8 Close the drain pump filter cover. NOTE • An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Washer If the washer will not be used for an extended period and is in an area that could be ...
Page 41 - When the Drain Hose Is Frozen
41 MAINTENANCE ENGLISH 4 Immerse the water inlet hoses in hot water to thaw them. 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.• See Connecting the Water Inlet Hoses for details. 6 Turn on the faucets. 7 Press the Power button to turn on the washer. 8 Press ...
Page 42 - TROUBLESHOOTING; Before Calling for Service; FAQs
42 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. FAQ...
Page 44 - Noises
44 TROUBLESHOOTING Noises vs VIBRATION SENSOR ERROR Vibration sensor malfunctions. • Call for service. Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operat...
Page 47 - Performance
47 TROUBLESHOOTING ENGLISH Performance Washer stops for a few minutes and then restarts. A motor protection device has been activated to prevent overheating of the motor. • This is normal. If the motor protection device is activated, the washer will stop for a few minutes and then start again. Washe...
Page 48 - Odor
48 TROUBLESHOOTING Odor Wrinkling Washer is overloaded. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. Hot and cold water inlet hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the Inlet hos...
Page 50 - LIMITED WARRANTY; USA; TERMS AND CONDITIONS; THIS LIMITED WARRANTY DOES NOT COVER:
50 LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS AC...
Page 51 - PROCEDURE FOR RESOLVING DISPUTES:
51 LIMITED WARRANTY ENGLISH • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual. • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any oth...
Page 54 - CANADA
54 LIMITED WARRANTY CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDIC...
Page 60 - For inquiries or comments,
LG Customer Information Center Register your product Online! www.lg.com For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA