LG WM4100HWA - User Manual

5 IMPORTANT SAFETY INSTRUCTIONS ENGLISH • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can ...

6 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the pro...

7 PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. WARNING • For your safety and for extended product...

8 PRODUCT OVERVIEW Accessories Included Accessories a Non-skid Pads b Hole Caps c Wrench d Tie Strap e Elbow Bracket (for securing drain hose) Required Accessories (sold separately) a Hot and Cold Water Hoses Optional Accessories (sold separately) a Pedestal b Pedestal Washer c Stacking Kit Product ...

9 INSTALLATION ENGLISH INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. a Choosing the Proper Location b Unpacking and Removing Shipping Material c Connecting the Inlet ...

10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed a Pliers b Flat-Blad...

11 INSTALLATION ENGLISH Stacking or Pedestal Installation The washer can be stacked under a dryer or on top of a pedestal or pedestal washer. NOTE • Refer to the instructions packaged with the optional pedestal kit before stacking appliance on pedestal. • Do not use a drain pan with a pedestal or pe...

12 INSTALLATION the washer. Install the caps in the holes left by the bolt assemblies. CAUTION • Once removed, save the bolt assemblies for future use. To prevent damage to internal components, do not transport the washer without reinstalling the shipping bolts. Failure to remove shipping bolts and ...

13 INSTALLATION ENGLISH • Let the water drain into a bucket, and check the water temperature to make sure you’ve connected the hoses to the correct faucets. 4 Attach the inlet hoses to the back of the washer.• Attach the hot water inlet hose to the hot water inlet on the back of the washer. Attach t...

14 INSTALLATION hoses with the provided tie strap c (ribbed side on inside). Using the Laundry Tub to Drain 1 Clip the end of the hose into the elbow bracket.• Connect the elbow bracket a within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) b...

15 INSTALLATION ENGLISH 2 Adjust the leveling feet.• Turn all 4 leveling feet in one direction to raise the washer or the other direction to lower it. 3 Check the level again.• Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, readjust the le...

16 INSTALLATION WARNING • Do not use an adapter or extension cord. Doing so may result in serious injury, fire, electric shock, or death. • For best performance, plug the appliance into its own individual outlet. This helps prevent overloading house wiring circuits which could cause a fire hazard fr...

17 OPERATION ENGLISH OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer.• Sort laundry by fabric type, soil level, color and load size as ...

18 OPERATION 7 End of cycle.• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. • Check around the door seal when removing the load for small items that may be caught in the seal. NOTE • The washer rotates the laundry in a way that allo...

19 OPERATION ENGLISH • Sorting Laundry• Adding Cleaning Products• Control Panel• Wash Cycles• Cycle Modifiers• Options and Extra Functions Options and Extra Functions Your washer includes several additional cycle options to customize cycles to meet your individual needs.• Select the desired option a...

20 SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features The app is compatible with products that contain the wireless LAN module.• Remote Start - Control the appliance remote...

21 SMART FUNCTIONS ENGLISH unplug the appliance and wait about a minute before trying again. • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use sp...

22 SMART FUNCTIONS • Reorient or relocate the receiving antenna.• Increase the separation between the equipment and the receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for h...

23 SMART FUNCTIONS ENGLISH troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis TM feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the...

24 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS , before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow t...

25 MAINTENANCE ENGLISH • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. 3 Close the door and press the Power button. 4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle. 5 After the cy...

26 MAINTENANCE 8 Replace the drawer. Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. CAUTION • Cleaning the door seal with undiluted bleach may cause malfunction of the door seal and washer parts. You must add water to the bleach before using it. 1 Wear rubber gl...

27 MAINTENANCE ENGLISH Cleaning the Drain Pump Filter The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. WARNING • Opening the drain filter will result in water overflowing if there is water in the drum. Use a ...

28 MAINTENANCE Care in Cold Climates Storing the Washer If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, follow these steps to protect the washer from damage. NOTE • Make sure the drum is empty before following these step...

29 MAINTENANCE ENGLISH When the Drain Hose is Frozen 1 Pour hot water in the washer drum and close the door. 2 Wait for 1 - 2 hours . 3 Press the Power button. 4 Press the Spin button to operate spin only cycle for draining and spinning. 5 Press the Start/Pause button to make sure the water drains.

30 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. FAQ...

32 TROUBLESHOOTING Noises vs VIBRATION SENSOR ERROR Vibration sensor malfunctions. • Call for service. Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operat...

36 TROUBLESHOOTING Performance Problem Possible Cause & Solution Wrinkling Washer is not unloaded promptly. • Always remove items from the washer as soon as the cycle is complete. Washer is overloaded. • The washer can be fully loaded, but the drum should not be tightly packed with items. The do...

37 TROUBLESHOOTING ENGLISH Odor Wi-Fi Problem Possible Cause & Solution Odor Some odor is caused by the rubber attached to the washing machine. • This odor is normal for new rubber and will disappear after the machine has been run a few times. If the rubber door gasket and door seal area are not...

38 LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS AC...

39 LIMITED WARRANTY ENGLISH • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply, or inadequate supply of air. • Damage or failure of the Product resulting from operating the Product in a corrosiv...

41 LIMITED WARRANTY ENGLISH 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the produ...

42 LIMITED WARRANTY OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE P...

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