Page 2 - DISCLAIMER
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 2 Revision History Rev Comments Date 1.0 Initial Release 19 Nov 99 2.0 Added W indows* 2000 information; Registry access error message 18 May 00 2.1 Added Intel® 815, Intel® 815E, and Intel® 820E Chipsets...
Page 5 - Click on Start Button / Settings / Control Panel
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 5 1. Scope of This Document This document discusses system configuration issues related to the use of the Intel® Chipset Software Installation Utility for the Intel® 810 chipset family, the Intel® 815 chi...
Page 7 - How to Identify the Intel Chipset; Note; the components inside the system.; Intel Chipsets with Integrated Graphics; Intel Chipsets; Intel Chipset
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 7 3. How to Identify the Intel Chipset If you are unsure which Intel chipset is located in your computer, you will need to look at the motherboard for the chipset markings. Note : Some system manufacturer...
Page 8 - Intel® Chipset Software Installation Utility for Intel Chipsets; Do You Need the Intel Chipset Software Installation Utility?
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 8 4. Intel® Chipset Software Installation Utility for Intel Chipsets 4.1 Description The Intel® Chipset Software Installation Utility (formerly referred to as Intel® INF Installation Utility) for Intel ch...
Page 9 - using the optimal driver.; Utility
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 9 "YES" indicates that the listed operating system version might not optimally configure the Intel chipset. "NO" indicates that the operating system should optimally configure the Intel ch...
Page 10 - Installed; Intel® 820 Chipset
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 10 The Intel Chipset Software Installation Utility (infinst_enu.zip or infinst_enu.exe) is available for all Windows Operating Systems with the Plug and Play feature. The infinst_enu.zip file is approxima...
Page 11 - Symptom: System Locks Up During Restart; Resolution
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 11 5. Troubleshooting After installing the Intel® Chipset Software Installation Utility for Intel chipsets, certain symptoms may be seen depending on the system configuration. The following sections detai...
Page 13 - Resolve Conflicts in Device Manager; Intel® 810 and Intel® 810E Chipsets
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 13 8. Using the Intel® Ultra ATA Storage Driver This section applies only to users with Windows* 98 (4.10.1998), Windows 98 Second Edition (4.10.2222), Windows Millennium Edition (Me), Windows 2000, or Wi...
Page 14 - Obtaining and Installing the Intel® Ultra ATA Storage Driver; A Release Notes document is located at the following web site:
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 14 8.4 Obtaining and Installing the Intel® Ultra ATA Storage Driver The Intel® Ultra ATA Storage Driver for the Intel 800 series chipset family can be downloaded from the following Intel web site: http://...
Page 16 - Issues During Installation; The following error message occurs during installation:; Note For Windows NT 4.0 & Windows 2000 Users; : In order to successfully complete
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 16 8.7 Issues During Installation 8.7.1 Symptom: Incompatible Hardware The following error message occurs during installation: Resolution : This issue is resolved by installing the Intel® Ultra ATA Storag...
Page 17 - DMA Checkbox Setting Not Available in Windows* 98
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 17 8.8 DMA Checkbox Setting Not Available in Windows* 98 After installing the Intel® Ultra ATA Storage Driver, the DMA checkbox setting will no longer be available in Windows* 98 and Windows 98 Second Edi...
Page 18 - Intel® 810, Intel® 810E, Intel® 815, and Intel® 820 Chipsets
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 18 8.9 Confirming the Intel Ultra ATA Storage Driver for Windows* 98 is Installed To confirm that the Intel Ultra ATA Storage Driver for Windows* 98 and Windows 98 Second Edition (SE) has been loaded, Dev...
Page 21 - Uninstalling the Intel Ultra ATA Storage Driver
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 21 8.12 Uninstalling the Intel Ultra ATA Storage Driver 8.13 Windows* 98 and Windows 98 Second Edition (SE) To uninstall the Intel Ultra ATA Storage Driver from your system, complete the following steps: ...
Page 23 - After clicking on Companion, the following window will appear:
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 23 After clicking on Companion, the following window will appear: Note : The 'Devices' and 'Parameters' listing in your system can differ from the following illustration. Note : For a complete list of des...
Page 24 - Primary Channel Master Device; Unpopulated Master/Slave on Primary or Secondary Channel
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 24 9.3 Primary Channel Master Device After clicking on the 'Primary Channel' Master device, the 'Parameters' window will reflect information about the Primary Master device that is currently installed in ...
Page 25 - Changing Transfer Mode Limit Parameters
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 25 9.5 Changing Transfer Mode Limit Parameters The Intel® Ultra ATA Companion allows you to modify the Transfer Mode Limit for each IDE and ATAPI device installed in your system. The wrench icon denotes t...
Page 29 - Theoretical Transfer Rates Associated with Transfer Modes
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 29 9.7 Theoretical Transfer Rates Associated with Transfer Modes The table below lists different transfer modes that certain IDE and ATAPI (ie. hard drive, CD-ROM) devices support along with the theoretic...
Page 30 - You must restart your system for any changes to take place.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 30 After a transfer mode has been selected, the wrench icon will blink indicating that a change has occurred. Once you are satisfied with the selected transfer mode for each device in your system, arrow u...
Page 34 - Requirements; Ultra DMA compatible BIOS
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 34 10. Ultra ATA/66 and Ultra ATA/100 10.1 Description Ultra ATA/66 is a newer transfer protocol technology with a theoretical transfer rate of 66 MB/s. Ultra ATA/66 is also referred to as Ultra DMA/66, F...
Page 35 - Important Note for Removable / Mobile IDE Rack Users; Troubleshooting; Possible Causes
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 35 Important Note for Removable / Mobile IDE Rack Users : If you have an Ultra ATA/66 or Ultra ATA/100 IDE device that uses a removable/mobile IDE rack, verify that the short IDE cable inside the tray is ...
Page 37 - Symptom: CD Recording Device Not Recognized by Adaptec*
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driver 37 11.3.7 Symptom: Corrupted Files when Using Norton* Speed Disk* Some customers have reported issues using the Intel Ultra ATA Storage Driver with Norton* Speed Disk.* The main issue reported has been co...