Intel 1300 - Manual

8 Extensible software —additional stores can be supported with license key upgrades available from the Intel NetStructure Data Center. The Intel Web site also offers online transactions and downloads of Intel-optimized, third-party software and plug-ins such as payment, content management, logistics...

9 Site administrator (Intershop) —configures e-Commerce services for hosted domains via Intershop's Web-based interface. This e-Commerce site administrator will most likely be the same person as the server administrator noted above. Domain administrator —manages a virtual domain (Web site) located o...

10 Getting Started Warnings 1. This guide is intended for use by qualified technical personnel with experience in installing and configuring appliances. These appliances are complete, and it is recommended that you not open the appliances unless you are installing an auxiliary hard drive or memory. ...

11 5. Electrostatic discharge (ESD) can damage appliance components. It is strongly suggested that you perform the installation procedures in this guide only at an ESD workstation. If you choose to perform the installation other than at an ESD workstation, you can reduce the risk of ESD by taking th...

12 Checking the power cord Check the power cord to ensure that it's the correct type specifically required in the region where you are installing and/or using the storefront appliance. Do NOT modify or use the supplied AC power cord if it's not the correct type. Power cord and connector requirements...

13 To prepare to rack-mount the appliance 1. Set the appliance near a properly earthed, grounded power outlet: • In the U.S. and Canada—A NEMA 5-15R outlet for 100-120 V • In other geographic areas—A properly earthed, grounded outlet in accordance with the requirements of the local electrical author...

14 View with the bezel open: A A B C D E H F G A. Rack-mount brackets E. Not applicable for appliances B. LCD F. Hard reset button C. Control buttons G. Not applicable for appliances D. Power button H. COM port 2 Back panel connectors A B C D E F G A. AC input power connector E. Network adapter 2 po...

15 Booting up and configuring The storefront appliance is a headless e-Commerce appliance that is administered remotely through a Web-based user interface. Before you can access the appliance interface through your browser, you must do the following: • Boot the appliance • Assign a static IP address...

17 To set a default gateway 1. After entering the subnet mask, advance to the Set Default Gateway menu. Enter the default gateway by selecting a number for each zero in each octet: 000.000.000.000 x 2. For each zero in each octet, use the up button to change the value from 0 to 1, 2, 3, and so on. Y...

19 Running the First Boot Setup Wizard After the Main menu appears on the LCD, you need to connect to the storefront appliance interface via a Web browser and run the online First Boot Setup Wizard. The setup wizard lets you define your appliance's server name, domain name, DNS settings, date and ti...

20 Multi-Server Management Group Operations Group Operations enables the server administrator to make changes, such as setting the date and time, to multiple storefront appliances at the same time. This is done by selecting the appliances from a list and completing tasks located in the left menu. To...

21 Server Management Accessing the appliance interface The storefront appliance can be configured and managed remotely through a Web-based interface, which consists of a series of HTML pages and navigational links. Administrators can use the features found in the interface to create domains and user...

23 Changing and removing domains You can change domain settings or delete a domain after it is created. To change a domain 1. In the left menu, click Domains . 2. In the Domain name column, click the domain you want to change. 3. Make any needed changes to the domain settings. For details on each do...

29 To enable Telnet and SSH service 1. In the left menu, click Telnet/SSH : • To start Telnet or OpenSSH service, click Start . • To stop Telnet or OpenSSH service, click Stop . Configuring e-Commerce services The storefront appliance's e-Commerce service enables domains to host online stores. This ...

30 Accessing the e-Commerce site administration interface After enabling the e-Commerce service on the appliance, the next step in setting up online stores is to access the e-Commerce site administration interface. This Web-based interface is part of Intershop's Merchant software that comes pre-inst...

31 Configuring alerts Using e-mail alerting, the appliance can notify you of several events and potential problems. These events include: • Web service has stopped • Mail service has stopped • FTP service has stopped • CPU has exceeded a utilization threshold • Memory has exceeded a utilization thre...

34 Publishing Web pages Administrators and end users can author and publish Web content to their respective domains or personal Web sites. First, create your Web pages locally using any HTML authoring tool, and then transfer the files to the appropriate subdirectory on the appliance. Using FTP You m...

36 Rebooting and shutting down If you're experiencing consistent problems with a particular Web service, rebooting the appliance may solve the problem. The reboot process can take several minutes to complete. To reboot the appliance 1. Click Reboot/Shutdown . 2. Click Reboot > Yes . The shut-down...

37 Control keys Use these keys to navigate and select options from the menu system displayed on the LCD. The top and bottom arrow keys move through the listed menus and options. The right arrow key selects the highlighted option. The left arrow key returns you to the previous menu. Status view The s...

38 Main menu The Main menu is the access point for all of the features available through the front panel console. To view the Main menu, hold down any of the arrow keys for three seconds. Sub-menus offer the following functionality: • Power menu—reboot and shut down • Alerts menu—view system alerts ...

40 Network menu The Network menu enables you to view and configure network addressing for your appliance's network adapters, subnet mask, and default gateway. If necessary, you can change the IP address for a network adapter. To change or view the IP address network devices • Select Configure... , a...

41 LED indicators The following illustration and table describes the nine LEDs located on the front panel (as viewed with the bezel closed): B A A C D E F G H I J LED Description B. Power On (green) Indicates if the appliance is in a powered-on state. A blinking green light indicates that a system m...

42 Domain Management Accessing the appliance interface The storefront appliance can be configured and managed remotely through a Web-based interface, which consists of a series of HTML pages and navigational links. Administrators can use the features found in the interface to create domains and user...

48 Domain directory structure When a domain is added, the following directory is created: /home/domain/domain[n] where [n] is an integer starting with 1. This directory is owned by the domain administrator. To simplify correlation between a domain's real name and domain[n], a soft link matching the ...

49 Hardware Configuration and Management Removing and replacing the cover To remove the cover 1. Use a Phillips screwdriver to remove the screw from the front edge of the cover. 2. Grasp the back edge of the cover and simultaneously pull from the back edge and push near the front until the cover sli...

50 Adding memory Make sure that the DIMM board you want to install has the appropriate characteristics. Caution DIMM board edge connectors are keyed and can be inserted only one way. Applying too much pressure or misaligning the board in the socket can damage the sockets or DIMM board edge connector...

51 Adding a second hard drive Adding a second hard drive lets you expand the file storage capacity of your appliance or provide disk redundancy to ensure complete recovery of domain, user, and configuration files in case of a disk failure. After you add a second hard drive to your appliance, use the...

53 Configuring the hard drive Once you have installed a new hard drive, you can configure it through the appliance's Web interface. Configuration options include: • Extending the /home directory • Mirroring the disk Regardless of how you will configure it, make sure the new drive is: • The same type...

54 Mirroring the disk To mirror the disk 1. Install the hard drive. 2. At the Status page of the interface, click the more... link next to Drive space usage . The Second drive status field at the bottom of the page will show the current status of the newly installed drive. 3. Click Disk mirroring . ...

Troubleshooting and Support Troubleshooting This section provides possible solutions for these specific problems. Try the solutions in the order given. If the problem persists, contact technical support or an authorized dealer for help. Power indicator does not light Check the following: • Is the ap...

58 Accessing the emergency partition The appliance has an emergency partition containing backup that can be used for rebooting and reconstruction under emergency conditions. In addition to software and operating system files, this partition contains: • A daily copy of the network configuration. • Pa...

59 Intel e-Business Data Center Store http://www.intel.com/netstructure/store FTP download site ftp://download.intel.com Printing the product documentation If you have specific support questions regarding the Intel NetStructure 1300 Series Storefront Appliance, you can often find the information you...

60 Facilitating your support call In order to speed up the resolution of your support inquiry, be prepared to give the following information: • Serial number of the appliance (to find the serial number from the appliance interface, click more hardware information... at the bottom of the Status page)...

61 Appendices Appliance specifications Physical description The diagram below shows the location of the major system components in your appliance: H F E D B A J C I G A. Hard drive F. Fan 1 B. Additional hard drive bracket G. Fan 2 C. DIMM sockets H. Fan 3 D. Power supply I. Fan 4 E. Server board J....

62 The following table lists the physical dimensions and required clearances for the appliance: Height 4.32 cm (1.70 inches) Width 42.55 cm (16.75 inches) Depth 60.96 cm (24 inches) Required front clearance 30.48 cm (12 inches) with inlet airflow 35°C/95°F or less Required rear clearance 21.60 cm (9...

64 Installed software The following table lists the pre-installed software and versions that ship with the storefront appliance: Software Description OS Linux* kernel 2.2.16.3 Linux distribution based on Red Hat Linux* distribution 6.2 Web server Apache 1.3.12 Mail server Sendmail* 8.11 E-Commerce a...

65 Serial cable connection Pin Signal To Pin (DB9-S) To Pin (DB25-S) To Pin (RJ45) 1 Data Carrier Detect (DCD) (Unused) -- -- 2 Receive Data (RxD) 3 2 2 3 Transmit Data (TxD) 2 3 5 4 Data Terminal Ready (DTR) 6 6 6 5 Signal Ground (GND) 5 7 3 or 4 6 Data Set Ready (DSR) 4 20 1 7 Request To Send (RTS...

66 Overcurrent protection —The appliance is designed for an AC line voltage source with up to 20 amperes of overcurrent protection. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection, you must provide supplemental protection for the ap...

69 Temperature conversion chart Because temperature-monitoring computer hardware reports the temperature in degrees Celsius, users in the United States may want to convert temperatures to Fahrenheit. The table below lists the Fahrenheit equivalents to their Celsius values: ºC ºF ºC ºF ºC ºF ºC ºF 0º...

70 Supported memory The BIOS assesses the SDRAM size and speed using the serial presence detect (SPD) data structure programmed into an EEPROM on the DIMM. Memory size is 16 MB to 1 GB. DIMM board memory size can be mixed but must be either all unbuffered or all registered. Slot vacancies are allowe...

71 Supported memory characteristics DIMM size Configuration DRAM technology DRAM depth DRAM width Single-sided DIMM (size x 64 bit) Double-sided DIMM (size x 64 bit) 16 MB 2 Mbit x 72 16 Mbit 2 Mbit 8 bit 2 MB x 8 B = 16 MB 32 MB 4 Mbit x 72 16 Mbit 2 Mbit 8 bit 4 MB x 8 B = 32 MB 32 MB 4 Mbit x 72 ...

72 Log files When a current log file reaches its maximum size, it is compressed, renamed, and stored in rotation. The first rotation is renamed with the numeral 1 (example: /var/log/maillog becomes /var/log/maillog1). Each time the current log file becomes full, the backup files are rotated to the n...

73 Changes to Red Hat Linux distribution 6.2 The Linux version installed on the appliance is based on a "Server" installation of Red Hat Linux 6.2. The Red Hat installer defines several groups of RPMs (RPM Package Manager) that may be installed when a "Server" installation is selecte...

74 Regulatory and Environmental Specifications Declaration of the Manufacturer or Importer We hereby certify that this product is in compliance with European Union EMC Directive 89/336/EEC, using standards EN55022 (Class A) and EN55024 and Low Voltage Directive 73/23/EEC, standard EN60950. Safety Co...

75 Electromagnetic Compatibility (EMC) USA: FCC CFR 47 Part 2 and 15, Verified Class A Limit Canada: IC ICES-003 Class A Limit Europe: EMC Directive, 89/336/EEC EN55022, Class A Limit, Radiated & Conducted Emissions EN55024 ITE Specific Immunity Standard EN61000-4-2 ESD Immunity (Level 2 Contact...

76 Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment. The customer is responsible for ensuring compliance of the modified product. Only peripherals (computer input/output devices, terminals, printers, etc.) that...