Mitel 4025 - Manuals - manualsarea.com

Page 3 - Contents

Contents ABOUT YOUR PHONE .................................................................................................. 1 TIPS FOR YOUR COMFORT AND SAFETY ................................................................. 2 Don't cradle the handset! .................................................

Page 5 - ABOUT YOUR PHONE; Swap

-1- ABOUT YOUR PHONE The SUPERSET 4025 phone has ten fixed-function keys ( SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL, SPEAKER, MICROPHONE, and ) three softkeys, and 14 personal keys with built-in status indicators. The personal key on the bottom right is always your Prime Line; the remaini...

Page 6 - TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing; To tilt your telephone for better viewing:; either the upper or lower notches on the back of the phone.

-2- TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the sect...

Page 8 - CUSTOMIZING YOUR PHONE; Ringer Control; To adjust the Ringer Volume while the phone is ringing:; Handset Receiver Volume Control; To adjust the Handset Receiver Volume when you are using the; Press or to adjust the handset receiver volume.; Speaker Volume Control; To adjust the Speaker Volume during a Handsfree conversation:; Press or to adjust the speaker volume.; Display Contrast Control; To adjust the Display Contrast while your phone is idle:; Press or to adjust the contrast of the display.

-4- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: ! Press or . To adjust the Ringer Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press the No softkey until "Ringer Adjust?" appears. 3. Press the Yes softkey. 4. Press the Yes softkey. 5...

Page 9 - Feature Keys; To display information about a key:; softkey until the desired feature appears.; Language Change; To change the display language:; softkey until the desired language appears.; MAKING AND ANSWERING CALLS

-5- Feature Keys To display information about a key: 1. Press SUPERKEY . 2. Press a personal key. 3. Press SUPERKEY . To re-program a personal key: 1. Press SUPERKEY . 2. Press the No softkey until "Personal Keys?" appears. 3. Press the Yes softkey. 4. Press a personal key that isn't a line ...

Page 10 - Make an External Call - KTS; REDIAL; Make an Intercom Call - KTS; To switch between a ringing intercom call to a paged intercom call:; Answer a Call

-6- Make a Call - PBX 1. Lift the handset. 2. Dial the extension number or a line access code (usually "9") and the telephone number for an outside call. - OR - Press a Speed Call key. - OR - Press REDIAL. Make an External Call - KTS 1. Lift the handset. 2. Press a Line key. 3. Dial the tele...

Page 11 - Redial; To redial the last number that you manually dialed:; Speed Call Keys; To dial a stored Speed Call number:; between digits to create a one-second pause during

-7- Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Press REDIAL . Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits, such as a password, during a call. To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed...

Page 13 - Handsfree Operation; SPEAKER; Press; MICROPHONE; MICROPHONE

-9- Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1. Press the flashing line key. 2. Communicat...

Page 14 - Group Listen

-10- Group Listen To allow others in the room to listen to the far end of a handset call: ! Press the Group Listen feature key. To return to a private two-way handset call from Group Listen: ! Press the Group Listen feature key. To allow others in the room to join a telephone conversation: ! Press S...

Page 15 - CALL HANDLING; Hold; To place a call on Hold:; Dial; Hold and Page; To place a call on hold and page:; Press any key except for the red; HOLD

-11- CALL HANDLING Hold To place a call on Hold: ! Press HOLD . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: ! Press the flashing line key. - OR - Dial 23 and the number of the station that placed the call on Hold...

Page 16 - Transfer; To Transfer an active call:; To cancel the Transfer, press; CANCEL; Conference; To leave a Conference:; Conference Split; To Split a Conference and speak privately with the original party:; Press the; Split; Add Held; To move a call on Hold to another line appearance:

-12- Transfer To Transfer an active call: 1. Press TRANS/CONF . 2. Dial the number of the third party. 3. Do one of the following: " To complete the Transfer, hang up. " To announce the Transfer, wait for an answer, consult, and hang up. " To cancel the Transfer, press CANCEL . Conferenc...

Page 17 - To call another party when you are in an established two-party call:; Trade

-13- Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF . 2. Dial the number. To alternate between the two parties: ! Press the Trade softkey.

Page 18 - Call Forward; external and internal calls, you must program each separately.; To program Call Forward:; To program external forwarding, press the

-14- Call Forward Call Forward lets you redirect incoming calls to an alternate number. "External Calls?" redirects your incoming external calls only; "Internal Calls?" redirects your incoming internal calls only. If you want to redirect both external and internal calls, you must pro...

Page 19 - To turn Call Forward on and off (once it has been programmed):; For external forwarding, press the

-15- To turn Call Forward on and off (once it has been programmed): 1. Press SUPERKEY . 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Do one of the following: " For external forwarding, press the Change softkey. " For internal forwarding, pres...

Page 22 - softkey appears, press the; To turn Call Forward on, press the

-18- Call Forward (No Internal/External Split) Call Forward lets you redirect incoming calls to an alternate number. "Always Forward?" redirects all incoming calls regardless of the state of your telephone. "When No Answer?" redirects calls after several rings if you don't answer. &#...

Page 24 - To forward calls from a remote station to your current location:; or; To cancel Call Forward - I'm Here from the station that set the remote; Call Forward - Forced; To force an incoming call to be forwarded:

-20- Call Forward - I'm Here To forward calls from a remote station to your current location: 1. Press SUPERKEY . 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Press the No or Next softkey until "I'm Here" appears. 5. Press the Yes softkey. 6....

Page 25 - Call Forward - Toggle; To toggle call forward:; Messaging - Advisory

-21- Call Forward - Toggle This feature is useful if you want call forwarding in effect for Busy and No Answer conditions most of the time, but need to override it with Call Forward Always occasionally--for example, when you're using a second phone such as a SUPERSET 4090 cordless phone. Instead of ...

Page 26 - Messaging - Callback; To leave a Callback Message on a telephone when you hear busy or; To respond to a Message Waiting condition on your telephone:; To call the message sender, press the; USING ADVANCED FEATURES; Account Codes; To enter an Account Code during a call:

-22- Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: ! Press MESSAGE . To respond to a Message Waiting condition on your telephone: 1. Lift the handset. 2. Press MESSAGE . A call is placed to the message sender (voice mail system or extension user...

Page 27 - To request a Callback when you reach a busy or unanswered; Callback

-23- Callback To request a Callback when you reach a busy or unanswered telephone: ! Press the Callback feature key. To answer a Callback: ! Lift the handset.

Page 28 - Call Park; Call Park; To retrieve a parked call while you are on a call on your prime line:; To retrieve a parked call from another phone:

-24- Call Park To park a call that is on your prime line (Line 1 key): ! Press the Call Park feature key. - OR - Press TRANS/CONF and then dial 33 . The call is parked and you receive dial tone on your prime line. To retrieve a parked call from your phone while your phone is idle, or while you are o...

Page 29 - Hang up; To return to the caller if all the system orbits are busy:; to return to the caller.; To retrieve a call parked on a system orbit from any extension:; While listening to dial tone, dial

-25- Call Park - System This feature allows you to park a call from any line on your telephone not just the prime line. The number of calls you can park is limited only by the number available system park "orbits." To park a call in system orbit: 1. Press the lit System Park feature key. 2. ...

Page 30 - Call Park - Specific Orbit; To park a call in a specific orbit:; Call Pickup; To answer a call that is ringing at another station in your Pickup

-26- Call Park - Specific Orbit This feature allows you to park a call in a specific orbit by entering a two- digit orbit number or by pressing a feature key assigned to a specific orbit number. To park a call in a specific orbit: 1. Press the System Park feature key. 2. Enter a two-digit Orbit Numb...

Page 31 - Call Park - Destination Phone; Campon; Wait; Do Not Disturb

-27- Call Park - Destination Phone Call Park - Destination Phone allows you to park an answered call on another phone. If a parked call is not retrieved after a specified length of time, a reminder occurs. To park an active call on another phone: 1. Press TRANS/CONF to get dial tone. 2. Dial 62 , an...

Page 32 - To page the default zone, press the; PA Page; To page a specific zone, dial

-28- Paging - PA To use Paging: 1. Lift the handset. 2. Do one of the following: " To page the default zone, press the PA Page feature key. " To page a specific zone, dial 13 followed by the zone number (0-9). 3. Make the announcement.

Page 33 - To page an extension that has Whisper Announce or Off-Hook Voice; To answer a page while using the handset:; To answer a page (indicated by a burst of tone) while on a Handsfree

-29- Paging - Direct To page an extension that has Whisper Announce or Off-Hook Voice Announce enabled: 1. Lift the handset. 2. Press the Direct Page feature key. 3. Dial the extension number. To answer a page (indicated by a single burst of tone) when your phone is idle: ! Lift the handset. - OR - ...

Page 36 - Auto-Latch Microphone; receiving a page or Intercom call:; Reminder; To program a Reminder:

-32- Auto-Latch Microphone To set the handsfree microphone to automatically turn on or off when receiving a page or Intercom call: 1. Press SUPERKEY . 2. Press the No softkey until ""Auto Latch Mic?"" appears. 3. Press the TurnOn or TurnOff softkey. The MICROPHONE key flashes to indi...

Page 37 - To acknowledge a Reminder when your phone rings once:

-33- Reminder - Multiple Note: The Reminder feature will not operate if Auto Answer is enabled on your phone. To set multiple reminders (up to three): 1. Press SUPERKEY . 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4. Enter the time for Timer 1 in 12-ho...

Page 38 - Handset Mute; To mute your handset's microphone during a call:; Headset Operation

-34- Handset Mute To mute your handset's microphone during a call: ! Press the Handset Mute feature key. To restore handset microphone operation: ! Press the Handset Mute feature key again. Headset Operation To use a headset with your phone, ensure that the headset is connected to the dedicated jack...

Page 39 - Headset Operation (Headset with Feature Control Switch); Headsets with a feature control switch must be; To mute the headset microphone:; Press and hold the headset's feature control switch.; Quickly press and release the headset's feature control switch.

-35- Headset Operation (Headset with Feature Control Switch) IMPORTANT NOTE: Headsets with a feature control switch must be installed in the dedicated headset jack (the jack nearest the front of the phone). Installation will disable your handset microphone. Disconnecting the headset at the jack or a...

Page 40 - Music; To turn Music on and off when the phone is idle:

-36- To switch between headset and handset operation while in a call (see Note 2): ! Press the Handset Mute key. You can talk using the headset when the Handset Mute key is lit and with the handset when the key is not lit. Notes: 1. Lifting the handset on some 4025 phones while it is in headset mode...

Page 41 - Park and Page; Park and Page options include

-37- Park and Page With Park and Page, you can park a call and initiate a page all in one step. Park and Page options include ! Park and Page Set: After a call is parked, the system performs an all-set page. ! Park and Page Group: After a call is parked, the system pages your Paging Group. ! Park an...

Page 42 - To park a call and page a call:; Page

-38- To park a call and page a call: 1. Answer or make a call. 2. Perform one of the following: " To page all phones and the PA, press Park & Page Sets . - OR - Press TRANS/CONF , dial 63 and dial * . " To page all phones in a group and the PA, press Park & Page Grp . - OR - Press TR...

Page 43 - Record a Call; To start recording while on a 2-party call:; To resume recording after pausing:

-39- Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a 2-party ...

Page 44 - Call Logging; To program your phone to log your incoming calls:

-40- Call Logging Call Logging keeps track of the names (if available) and telephone numbers of all your incoming calls or only those you missed. To program your phone to log your incoming calls: 1. Press SUPERKEY . 2. Press the No softkey until "Call Logging" appears. 3. Press Yes . 4. Pres...

Page 45 - Phonebook; To access the Phonebook:

-41- To delete calls from the call log: 1. Display the call you want to delete. 2. Press the Yes softkey to delete the displayed call only or the All softkey to delete all other New or Old calls. 3. Press the Confirm softkey to validate your request. Phonebook To access the Phonebook: 1. Press the P...

Page 46 - Call Monitoring; This feature allows you to monitor another extension user's phone

-42- Call Monitoring This feature allows you to monitor another extension user's phone conversation, either with or without the user's knowledge. If your system is programmed to notify users that they are being monitored. they hear a beep when monitoring begins. Users that have a display telephone a...

Page 47 - Door Opener

-43- To monitor a a call: 1. Lift the handset. 2. Dial 45 followed by the number of the extension you wish to monitor. If the user is on a call, INTRUDING followed by the user’s extension number appears in your telephone display. If the user is not on the phone, you hear busy tone and the user's ext...

Page 48 - Night/Day Service Switching; To switch between Night and Day Service:

-44- Night/Day Service Switching Office telephone systems are often placed into Night Service after regular hours. Calls then ring alternate answer points--either designated extensions or a night bell. Extension users can dial the Trunk Answer From Any Station (TAFAS) code to answer calls ringing th...