Epson STYLUS PRO WT7900- Manuals

7 C o n te n t s | 7 Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Checking the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Running a Cleaning Cycle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Re...

8 8 | C o n t e n t s Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

9 9 This User’s Guide provides important information on setting up and using your printer, loading paper, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem. For additional informat...

10 1 0 | I n t r o d u c t i o n Options and Accessories Your Epson Stylus ® Pro WT7900 offers these optional upgrades and accessories: In addition, you can order these user-replaceable items: You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Auth...

11 I n t ro d uc ti on | 1 1 Where to Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM , Pacific Time, Monday through Frid...

12 1 2 | I n t r o d u c t i o n Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro WT7900 weighs approximately 220 lb (100 kg). When lifting it onto the stand, make sure yo...

13 I n t ro d uc ti on | 1 3 • If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the...

14 1 4 | I n t r o d u c t i o n Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately ...

15 I n t ro d uc ti on | 1 5 Printer Parts These illustrations show the parts of the Epson Stylus Pro WT7900. Front Back Roll paper cover Control panel Ink bay Ink bay Front cover Paper basket Casters Roll paper holder Film basket guide Film basket Manual holder Network interface port USB port AC in...

16 1 6 | I n t r o d u c t i o n Control Panel LCD Display LCD display Power light and button Pause/reset light and button Ink light Paper source button Paper light Menu button Paper feed button (up) Paper feed button (down) OK button Paper cut button Ink open button Head cleaning button Paper relea...

17 17 This chapter includes the following information: • Unpacking and assembling the Epson Stylus Pro WT7900 • Connecting the power cord • Installing ink • Connecting to your computer and a network • Installing the printer software • Updating the printer firmware • Configuring the printer for a net...

18 1 8 | S e t t i n g U p t h e P r i n t e r Unpacking and Assembling the Stand 1. Lift the box up and away from the shipping pallet. Then remove the box containing the stand and paper basket. 2. Unpack the stand and make sure you have all these items. 3. Insert the strut into the left side as sho...

21 S e t t i n g U p t h e P r i n t e r | 2 1 Unpacking the Printer and Mounting It on the Stand 1. Make sure you have all the items shown below: 2. Remove the cardboard panels and other packing materials from around the printer. 3. Have four people lift the printer using the handgrips, two in fron...

22 2 2 | S e t t i n g U p t h e P r i n t e r 4. Lower the printer onto the stand with the stand’s horizontal strut in front, as shown. Align the pegs on the stand with the holes on the bottom of the printer. 5. Fasten the printer to the stand with the wing screws and washers.

23 S e t t i n g U p t h e P r i n t e r | 2 3 Attaching the Paper Basket The paper basket is a cloth sheet that attaches to the printer stand and catches your paper prints as they come out. 1. Make sure you have all the parts shown below: 2. Insert the two short posts as shown, one on each side of ...

24 2 4 | S e t t i n g U p t h e P r i n t e r 3. Use the pins to fasten the posts in place. Make sure the pins are pushed in all the way. 4. Insert the round and square poles into the basket cloth as shown.

25 S e t t i n g U p t h e P r i n t e r | 2 5 5. Place the basket under the printer as shown. 6. Snap the center pole into the holders on each side of the stand.

27 S e t t i n g U p t h e P r i n t e r | 2 7 9. Snap the back pole into the holders as shown. 10. Hook the loops around the pins on the back of the stand legs.

28 2 8 | S e t t i n g U p t h e P r i n t e r 11. Insert the rod into the fabric channel. 12. Insert the free ends of the rod into the holes in the sides of the stand.

29 S e t t i n g U p t h e P r i n t e r | 2 9 13. To keep the cloth off the ground, loop the tabs over the ends of the rod as shown. 14. Attach the paper guides to the bottom of the printer as shown: 15. Make sure the paper guides hang straight down, then fold the paper basket all the way up so it’...

30 3 0 | S e t t i n g U p t h e P r i n t e r Assembling the Film Basket The film basket is used when printing on special media such as Epson ClearProof Film, and can be detached and stored when printing on paper (see page 64). Follow the steps below to prepare it for use. 1. Make sure you have all...

31 S e t t i n g U p t h e P r i n t e r | 3 1 3. Insert the pins through the guides, pressing them into place. 4. Open one of the scissor arms as shown. Insert two long rods (A) and one short rod (B) into the plastic connectors. Note: Once inserted, the pins cannot be removed.

32 3 2 | S e t t i n g U p t h e P r i n t e r 5. Feed the basket cloth onto rods A and B as shown. 6. Connect the other scissor arm as shown.

33 S e t t i n g U p t h e P r i n t e r | 3 3 7. Insert six pins into the plastic connectors to secure the rods. 8. Set the basket upright, then press the straps onto the film basket in the indicated positions. Now go to “Completing Setup and Connecting the Power Cord” on page 34. Note: Once insert...

34 3 4 | S e t t i n g U p t h e P r i n t e r Completing Setup and Connecting the Power Cord 1. Attach the manual holder to the left or right side of the stand. Store the printer manuals in the holder. 2. Unlock the casters. Then move the printer to the place of use. (The casters are meant for movi...

35 S e t t i n g U p t h e P r i n t e r | 3 5 3. Remove any packing tape and plastic film. Check these areas: • the front cover • the ink compartment covers • the maintenance tank(s) 4. Open the roll paper cover and remove the tape and packing material. Tip: After removing protective materials, tou...

36 3 6 | S e t t i n g U p t h e P r i n t e r 5. Open the front cover and remove the tape and packing material. Save the packing material in case you need to ship the printer. 6. Close the front cover. 7. Connect the power cord to the AC inlet on the back of the printer.

37 S e t t i n g U p t h e P r i n t e r | 3 7 8. Attach the cable guides to the left or right side of the printer back and route the power cord to the side of the printer as shown. 9. Plug the power cord into a properly grounded electrical outlet. Installing Ink Use the ink cartridges that came wit...

38 3 8 | S e t t i n g U p t h e P r i n t e r 2. Open both ink covers. 3. Remove the ink cartridges from their packages. Gently shake each cartridge as shown below for the following durations: • White ink cartridge: 30 seconds (about 100 times) • Other ink cartridges: 5 seconds Caution: Do not touc...

39 S e t t i n g U p t h e P r i n t e r | 3 9 4. Note the location of the slot corresponding to each cartridge. 5. Install the ink cartridges in the printer. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot until it clicks into place. Make sure you insert...

40 4 0 | S e t t i n g U p t h e P r i n t e r 6. After installing all 11 cartridges, close the ink covers. The printer begins charging the ink delivery system and the P power light flashes. After ink charging is completed, you need to load paper before READY will appear on the display. Aligning the...

41 S e t t i n g U p t h e P r i n t e r | 4 1 Connecting to Your System You can use USB and/or Ethernet network connections. For USB connection, make sure your system has the appropriate port and you have a standard, shielded cable up to 10 feet (3 m) in length. To connect to a network hub, you nee...

42 4 2 | S e t t i n g U p t h e P r i n t e r 3. Insert the printer software CD-ROM in your computer. The installer starts automatically. You see this screen: 4. Click the Install button. 5. Read the license agreement and click Accept . 6. For a USB connection, when you see a screen asking you to t...

43 S e t t i n g U p t h e P r i n t e r | 4 3 Updating Your Printer Firmware To keep your printer features and functionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary. Checking the Current Firmware Version 1. Press t...

44 4 4 | S e t t i n g U p t h e P r i n t e r 6. When the update is complete, close the Firmware Updater window and Epson LFP Remote window. If you connected your printer to a network, follow the instructions in the next section to configure the printer for your network. Configuring the Printer’s N...

45 45 The Epson Stylus Pro WT7900 is designed to print with white ink on selected Epson media, such as Epson ClearProof™ Film and CrystalClear™ Film. These media are available as rolls in either a 17-inch or 24-inch width (432 mm or 610 mm). You can also print on a variety of other roll paper and cu...

46 4 6 | U s i n g F i l m a n d O t h e r M e d i a Preparation Before Printing • When printing with Epson film, attach the film basket and use it to catch your prints (see page 59). • If you’ve been printing with media other than Epson film, paper dust may have accumulated on the platen. This can ...

47 U s i n g F i l m a n d O t h e r M e d i a | 4 7 2. Continue to remove the backing slowly and carefully to avoid creasing the media. 3. Once you’ve removed the backing, touch a metal part of the printer (or other grounded object) to discharge possible static electricity buildup caused by removin...

48 4 8 | U s i n g F i l m a n d O t h e r M e d i a Setting Up Automatic Media Tracking and Identification Before you load roll media in the printer, you can set up the automatic media tracking system. This system prints a barcode on the edge of the film that indicates the media type, roll length, ...

49 U s i n g F i l m a n d O t h e r M e d i a | 4 9 Placing the Roll in the Printer 1. Open the roll paper cover. 2. Push the lock lever down firmly, then move the roll paper holder to the left.

51 U s i n g F i l m a n d O t h e r M e d i a | 5 1 5. Release the tension lever on both adapters. 6. Push the adapters into the paper core at both ends of the roll. Then press down on the tension levers to secure the adapters on the roll.

52 5 2 | U s i n g F i l m a n d O t h e r M e d i a 7. Move the roll paper to the right side until it touches the roll paper guide. 8. Slide the roll paper holder to align the u arrow with the roll paper adapter.

54 5 4 | U s i n g F i l m a n d O t h e r M e d i a 11. Pull up the lock lever to lock the paper in place. Loading the Film for Printing 1. Press the l Paper Source button until the or roll icon appears on the LCD display. • Choose if you want the paper to be cut automatically after each page is pr...

55 U s i n g F i l m a n d O t h e r M e d i a | 5 5 3. Insert the paper into the slot. If the paper doesn’t come out, you may need to lower the suction by pressing the d button. Make sure you return the suction to normal after the paper is loaded. 4. Close the roll paper cover. 5. Press the button ...

56 5 6 | U s i n g F i l m a n d O t h e r M e d i a Wait for the paper to move into position automatically, or press the button to move the paper into position right away. 6. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No and then cha...

57 U s i n g F i l m a n d O t h e r M e d i a | 5 7 Removing the Roll from the Printer 1. Open the roll paper cover. 2. Press the button to release the paper. It is rewound automatically. If automatic media tracking is on, the barcode and paper information is printed. 3. If you don’t plan to reload...

58 5 8 | U s i n g F i l m a n d O t h e r M e d i a 4. Push down the lock lever firmly to release it. Then grasp the handle on the roll paper holder and slide it all the way to the left to release the roll. 5. Roll the paper forward so that it rests on top of the printer.

59 U s i n g F i l m a n d O t h e r M e d i a | 5 9 6. Pull up the tension levers, then remove the adapters from the paper roll. 7. Rewind the roll carefully and place it in its original package. Using the Film Basket Use the film basket whenever you print on Epson film. The film basket protects yo...

60 6 0 | U s i n g F i l m a n d O t h e r M e d i a Attaching the Film Basket Before attaching the film basket, you need to move the paper basket to the fully upright position. Follow the instructions below. 1. Lower the paper guides as shown. Compress the side tabs on the guides to release them. N...

61 U s i n g F i l m a n d O t h e r M e d i a | 6 1 2. Raise the main arm of the paper basket all the way up. Then raise the lower part of the basket and secure it with the hook-and-loop fastener straps, as shown below. 3. Unhook the storage cord and open the film basket.

62 6 2 | U s i n g F i l m a n d O t h e r M e d i a If desired, bundle the cord using the strap as shown. 4. Make sure the straps shown below are positioned correctly. If necessary, slide the straps to the indicated positions.

63 U s i n g F i l m a n d O t h e r M e d i a | 6 3 5. Align the basket with the guides on the printer. If necessary, push down on the front of the basket to adjust its height. 6. Slide the basket into the channels on the guides. Make sure the basket is inserted all the way.

64 6 4 | U s i n g F i l m a n d O t h e r M e d i a Removing and Storing the Film Basket When you’re done using the film basket, you can remove it from the printer and fold it up for storage as described below. 1. Pull straight back on the film basket to detach it. 2. Fold up the basket as shown. U...

65 U s i n g F i l m a n d O t h e r M e d i a | 6 5 Using Epson Paper Although the Epson Stylus Pro WT7900 is designed to work primarily with Epson film, it is possible to print on other selected Epson paper types. Check the Epson Pro Imaging website at www.proimaging.epson.com or your Epson Profes...

66 6 6 | U s i n g F i l m a n d O t h e r M e d i a non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using. • Always select the correct paper source (roll or sheet) in both the prin...

67 U s i n g F i l m a n d O t h e r M e d i a | 6 7 2. Press the l Paper Source button until the sheet icon appears on the LCD display. 3. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the vertical line on the roll p...

68 6 8 | U s i n g F i l m a n d O t h e r M e d i a Loading Heavy Sheets Make sure you load paper in the portrait orientation (short edge first). 1. Make sure the printer is turned on and the roll paper cover is closed. 2. Press the l Paper Source button until the sheet icon appears on the LCD disp...

69 U s i n g F i l m a n d O t h e r M e d i a | 6 9 6. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No and then change the settings. Press OK to save your settings. 7. Print your page. After it is finished, the sheet stays in the print...

70 7 0 | U s i n g F i l m a n d O t h e r M e d i a If you’re printing on non-Epson media, you may want to customize the settings for your paper. See page 73 for more information. Using the Paper Basket The paper basket attaches to your printer and catches your paper printouts as they come out. The...

71 U s i n g F i l m a n d O t h e r M e d i a | 7 1 3. Raise the front of the basket so that the surface is taut. Then lower the paper guides so that your prints slide smoothly onto the cloth. Catching Printouts Under the Printer Follow these steps to catch printouts under the printer: 1. Raise the...

72 7 2 | U s i n g F i l m a n d O t h e r M e d i a 2. Lower the paper guides, then raise the front of the basket all the way up. Fasten the front of the basket with the straps. Storing the Paper Basket If you are not using the paper basket, you can fold it out of the way. 1. Raise the paper guides...

73 U s i n g F i l m a n d O t h e r M e d i a | 7 3 Customizing the Settings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—esp...

74 7 4 | U s i n g F i l m a n d O t h e r M e d i a 8. Examine the printed pattern for the most evenly overlapping lines. Choose the number with the most even lines. In the example shown above, the lines under number 4 are the most even. After printing the pattern, THICKNESS NUMBER is highlighted. ...

75 U s i n g F i l m a n d O t h e r M e d i a | 7 5 2. Press d to select CUSTOM PAPER, then press r . 3. Press OK to print your custom paper settings. Selecting Custom Paper Settings Once you have created a customized paper setting, you can select it whenever you print on that paper: 1. Press r Men...

78 7 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Maintaining White Ink Cartridges Due to the special properties of Epson white ink, some settling of the ink components can occur over time. This may cause uneven printing. To maintain optimal print quality, the white in...

79 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 7 9 Shaking the Installed White Ink Cartridge Once you’ve installed a white ink cartridge in the printer, it needs to be shaken weekly to maintain image quality. The printer will alert you at the end of each week when shaki...

80 8 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 3. Open the cover all the way. 4. Press in the white ink cartridge and release it. The cartridge pops out. 5. Pull the cartridge straight out of its slot.

81 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 8 1 6. Hold the cartridge horizontally and shake it for about 30 seconds (about 100 times). 7. Hold the cartridge with the arrow pointing toward the printer. Then insert it into the slot until it clicks into place. 8. Close...

82 8 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the printer. 2. Press r Menu . 3. Pr...

83 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 8 3 4. Press to exit the menu. For more information about the Printer Status menu, see page 128. Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print...

84 8 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 7. After the pattern is printed, use at least a 10 × eye loupe to examine it. • If the pattern looks good, as shown below, the print head is clean. Since cleaning liquid is nearly invisible, the printer checks the clean...

86 8 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Refreshing the White Ink Supply If the white ink density in your printouts is inconsistent even after cleaning the print head, you may need to refresh the white ink supply—especially if the printer hasn’t been used for ...

88 8 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 8. Make sure AUTO is highlighted, then press r . 9. Make sure UNI-D (uni-directional) is highlighted, then press r . This is the type of alignment to start with. 10. Press OK to start the alignment process. Each alignme...

89 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 8 9 When the B ink Check light is flashing and INK LOW appears on the LCD display, the indicated cartridge is almost expended. Make sure you have a replacement cartridge. When the light stays on and REPLACE INK CARTRIDGE is...

90 9 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 3. Open the ink cover all the way. Then press in the cartridge you want to replace and release it. The cartridge pops out. 4. Remove the expended ink cartridge from the printer. 5. Make sure the replacement cartridge is...

91 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 9 1 6. Gently shake each cartridge as shown for the following durations: • White ink cartridge: 30 seconds (about 100 times) • Other ink cartridges: 5 seconds 7. Hold the cartridge with the arrow pointing toward the printer...

92 9 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Changing the Date and Time 1. Press r Menu . 2. Press d until MAINTENANCE is highlighted, then press r . 3. Press d until you see CLOCK SETTING , then press r . 4. Use the d , u , and r buttons to set each item in the d...

94 9 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Replacing the Paper Cutter If you notice that your paper isn’t being cut cleanly, the cutter may need to be replaced. You can obtain a new cutter (part number C12C815331). See page 10 for ordering details. Removing the ...

95 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 9 5 8. Loosen the screw using a Phillips-head screwdriver. 9. Carefully remove the cutter. 10. Dispose of the cutter in accordance with local regulations.

96 9 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Installing the New Cutter Remove the new blade from its package, then follow these steps to install it: 1. Attach the new cutter to the holder. Align the white pin with the white hole as shown. 2. Firmly tighten the scr...

97 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 9 7 4. Turn the printer back on. 5. Run the Cutter Adjustment from the Maintenance Menu on the control panel. After you print the pattern, put the two cut pieces together and select the pattern with the most precise cut bet...

98 9 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Follow these steps to replace the tank: 1. Grasp the handle at the bottom of the tank (on the side of the printer) and gently pull it out. Then place the tank in the plastic bag included with the new one. 2. Place the u...

99 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 9 9 Cleaning the Printer To keep your printer working at its best, clean it if it becomes soiled. 1. If your prints are soiled by ink on the paper feed rollers, load inexpensive roll paper and press d to feed the paper with...

100 1 0 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 5. If powdery dust has accumulated, use a toothpick or similar tool to remove it. 6. Remove the film and paper baskets. Then clean away any dust or dirt around the leg assembly using a soft brush. 7. If the outer cas...

101 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 0 1 Preparing the Printer for Shipment 1. Press the P power button to turn off the printer. Wait until the lights on the control panel stop flashing and go out, and then unplug the printer. 2. Remove the following parts:...

102 1 0 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 6. Remove the two wing nuts and lock washers securing the printer to the stand (underneath the printer). Keep them in a safe place. 7. Lift the printer using the handgrips, two in front and two in back. 8. Keep the p...

103 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 0 3 6. Unlock the front casters. 7. Carefully roll the printer to its new location, then lock the casters. Setting Up the Printer After Transportation Setting up the printer after transporting it is almost identical to s...

104 1 0 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r • Cover the printer with a non-static cloth. This helps protect it from dust, which can interfere with the print head nozzles. Before returning the printer to use, follow these steps: 1. Turn on the printer and shake...

105 105 As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed. This chapter provides instructions for the f...

106 1 0 6 | S o l v i n g P r o b l e m s Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer: When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD display, and the lights on the cont...

107 S o l v i n g P r o b l e m s | 1 0 7 The following table lists the error messages in alphabetical order and includes an explanation and instructions for correcting the problem: Message (in alphabetical order) Explanation Response CALL FOR SERVICE An error has occurred. The number 3000 indicates...

112 1 1 2 | S o l v i n g P r o b l e m s Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 83 for instructions. • Align the print head. See page 87 for instructions. If these suggestions don’t help, try the solution...

114 1 1 4 | S o l v i n g P r o b l e m s Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • Paper is loaded correctly. • The printer is plugged securely into a working electrical outlet that’s not controlled...

115 S o l v i n g P r o b l e m s | 1 1 5 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correctly and the printer is selected. ◗ C...

116 1 1 6 | S o l v i n g P r o b l e m s Solving Paper Problems If paper feed or paper jam problems occur frequently, try one or more of the following solutions: • Make sure the printer’s environment falls within the required temperature and humidity range (see page 121). • When storing and using E...

117 S o l v i n g P r o b l e m s | 1 1 7 Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a paper jam message on the LCD display. Follow these steps to clear a paper jam: 1. Cut the paper at the paper insertion slot. 2. If the paper release light is not on,...

118 1 1 8 | S o l v i n g P r o b l e m s 4. Open the front cover if necessary. 5. Carefully pull down the jammed paper. Caution: To avoid damaging the printer, do not touch the rollers, ink absorption pads, ink tubes, or cables around the print head. 6. Close the front cover, if necessary. Press th...

119 S o l v i n g P r o b l e m s | 1 1 9 Uninstalling and Reinstalling the Driver If you need to uninstall and then reinstall the communication driver for any reason, follow the instructions below. 1. Do one of the following: Windows 7 or Windows Vista : Click > Control Panel > Uninstall a pr...

121 121 Environmental Environmental specifications for the media you’re using may be more restrictive; see page 45 if you’re using Epson film. Electrical Check the label on the back of your printer for voltage information. Operation Storage Temperature 50 to 95 ° F (10 to 35 ° C) Print quality guara...

122 1 2 2 | S p e c i f i c a t i o n s Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet (10Base-T or 100Base-TX) Safety Approvals Media Roll Paper Specification Description Height 48 inches (1218 mm) Width 53.4 inches (1356 mm) Depth 26.26 inches (667 mm) Weight (w...

123 S p e c i f i c a ti on s | 1 2 3 Cut Sheets Printable Area Default roll paper margins are 0.59 inch (15 mm) top and bottom, and 0.12 inch (3 mm) right and left. Using the menu system, you can set all the margins to 15 mm or 3 mm, or set the top margin to 35 mm. See page 128 for details. Ink Car...

125 125 This Appendix summarizes the functions of the control panel buttons (below), describes the informational messages and icons you may see on the LCD display (see page 127), and lists the available menu settings (see page 128). Control Panel Buttons and Lights See “Checking Error Messages and L...

126 1 2 6 | C o n t r o l P a n e l S u m m a r y d Paper feed (down) Feeds the paper forward when loaded. Press and hold to feed paper faster. When paper is unlocked, reduces paper suction Changes setting parameters within menu mode u Paper feed (up) Feeds the paper backward to the printing positio...

127 C o n t r o l P a n e l S u m m a r y | 1 2 7 LCD Display Icons Icon Description Paper source icons Sheet Roll paper with Auto Cut On Roll paper with Auto Cut Off Platen gap icons Widest Wider Wide Narrow Roll paper icons Displays when a non-default ROLL PAPER MARGIN setting is selected in the P...

128 1 2 8 | C o n t r o l P a n e l S u m m a r y Menu Setting Summary Press the Menu button to enter menu mode and select the settings summarized here. Menu setting Description PRINTER SETUP menu PLATEN GAP Adjusts the distance from the print head to the paper; see page 69 for details. NARROW for t...

129 C o n t r o l P a n e l S u m m a r y | 1 2 9 TEST PRINT menu NOZZLE CHECK Prints a nozzle check pattern; see page 83 for details. STATUS SHEET Prints a sheet showing the status of various printer parts and settings; see page 82 for details. NETWORK STATUS SHEET Prints a sheet showing the networ...

130 1 3 0 | C o n t r o l P a n e l S u m m a r y PAPER SETUP menu (see page 47 for details) ROLL PAPER REMAINING Sets up the automatic media tracking and identification system. When this setting is ON , you can also set the ROLL PAPER LENGTH and ROLL LENGTH ALERT to keep track of the remaining pape...

131 131 A Accessories, 10Aligning print head, 87 to 88Auto cleaning times, 93Auto nozzle check, 83, 103Automatic media tracking, 48 B Banding, 112Barcode, 48Basket film, 30 to 33, 59 to 64paper, 23 to 29 Blank pages, 115Blurry prints, 113Buttons, control panel, 16, 106, 125 to 126 C Cable power, 37p...

132 1 3 2 | I n d e x Epson film environmental conditions, 45handling, 46 to 47loading, 47 to 56removing from printer, 57 to 59using, 45 to 64 EpsonNet Config, 44Error messages, 107 to 110Ethernet port, 15, 41, 122 F Faint prints, 112Film basket assembling, 30 to 33attaching, 59 to 63storing, 64 Fil...

133 I n d e x | 1 3 3 MyEpsonPrinter.com, checking status, 82 N Network configuring software, 44connection, 41, 42 Network Setup menu, 130Nozzle check automatic, 83 to 87manual, 83 to 84, 104 O Optional equipment, 10 P Page Line setting, 56Paper configuration settings, 73 to 75custom settings, 113cu...

134 1 3 4 | I n d e x Printer (continued) total print volume, 82transporting, 100 to 103turning off, 13weight, 122 Problems banding, 112blank paper, 115blurry prints, 113cable, 114, 115color, 112, 115diagnosing, 105faint prints, 112garbled characters, 115ghosting, 112margin, 115misalignment, 112misr...

135 I n d e x | 1 3 5 USB cable connecting, 41port, 122requirements, 11 W Waste ink system, 81 to 83, 97 to 98Weight of printer, 122White ink cleaning nozzles, 83maintenance, 78 to 81refreshing, 86, 104replacing with cleaning liquid, 83, 129 shaking, 78 to 81status in print head, 16troubleshooting, ...