Epson C11CH25401 - User Manual

14 3 Battery status 4 Ink and maintenance box status 5 Color Adjustment icon Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status. Icons Description The battery is fully charged. The battery is running low. The battery i...

15 Icons Description Print density has been increased. The color has been adjusted. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. 1 Moves the cursor left or right 2 Switches between characters...

16 Changing LCD Screen Language You can change the language used on the LCD screen. 1. From the home screen, select Menu and press the OK button. You see this screen: 2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Language and press t...

17 You see this screen: 2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Quiet Mode and press the OK button. 4. Select On and press the OK button. Parent topic: Using the Control Panel Printer Parts Locations See these sections to ident...

19 Printer Parts - Inside and Bottom 1 Inner cover 2 Ink cartridge holder (do not remove) 1 Security lock slot (for an optional security cable) 2 Rear cover 3 Maintenance box cover

20 4 Built-in battery Parent topic: Printer Parts Locations Battery Charging You can charge the built-in battery by connecting the power cord and AC adapter, and plugging theproduct into an electrical outlet. Or, you can connect the product to your computer (or other USB powersource) using the USB c...

21 1. Connect the power cord to the AC adapter and connect the AC adapter to the product. 2. Plug the other end of the power cord into an electrical outlet. Parent topic: Battery Charging Charging the Built-in Battery Using the USB Cable You can charge the built-in battery by connecting the included...

22 Note: You cannot charge the battery using a USB hub; connect the product directly to the computer. If battery charging does not start, select Menu > Battery > Battery Settings > USB Power Supply via PC > On on the control panel and try again. The battery charging light turns on. Durin...

25 6. Check the status of the battery on the home screen. Icons Description The optional battery is fully charged. The optional battery is running low. The optional battery is too hot or too cold. Select Menu > Battery to check the battery status. The optional battery is charging. Parent topic: U...

27 Parent topic: Using the Optional Battery Charging the Optional Battery You can charge the optional battery using the AC adapter whether it is attached to the product or not. Ittakes approximately 2.5 hours for the battery to fully charge. 1. Connect the power cord to the AC adapter and connect th...

28 Note: The icon appears on the LCD screen while the battery is charging. Battery is not attached to the product Note: The battery charging light appears while the battery is charging. Parent topic: Using the Optional Battery Battery Safety Instructions • If the battery is not fully charged within ...

30 • If the battery is swallowed, seek medical treatment immediately. • Make sure to dispose of the battery in accordance with local laws. Before disposing of the battery, make sure it is completely discharged. • Use only the battery model specified for use with the product. • Use only the AC adapte...

31 3. Press the arrow buttons to select Sleep Timer and press the OK button. You see this screen: 4. Select the desired time period before the product goes to sleep and press the OK button. Parent topic: The Power Off and Sleep Timers Changing the Power Off Timer Setting You can use the product's co...

32 2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Power Off Timer and press the OK button. You see this screen: 4. Do one of the following: • To set the timer for when external power is in use, press the OK button. • To set the timer ...

33 Using the Epson iPrint Mobile AppUsing Epson Remote Print Parent topic: Product Basics Related tasks Using AirPrintUsing Google Cloud PrintAndroid Printing Using the Epson Print EnablerUsing Fire OS PrintingUsing Windows 10 Mobile Printing Setting Up Epson Connect Services If you did not activate...

34 Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone,tablet, or laptop. Just activate your product's unique email address. When you want to print, attach aPDF, Microsoft Office document, or photo to an email and send it to your...

35 Related topics Wi-Fi Networking Using Epson Remote Print With Epson Remote Print software, you can print from your laptop or desktop computer to an EpsonEmail-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not alrea...

36 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website. Parent t...

37 9. Enter your Google Account username and password and click Sign in , or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your ...

38 6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message. 7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page. Your product is now linked to your Google Account and can be accessed fr...

39 Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) toyour Epson product or any Mopria-certified product from other manufacturers. You can download theMopria Print Service from Google Play. Note: For details on the...

40 3. Now you are ready to print. From your Amazon application, tap the print option and select yourproduct to print whatever is on the screen. Note: If you see a message telling you that a plug-in is required, tap OK and tap Download . If your Amazon Fire product uses Fire OS 5 and above, your devi...

41 4. Open the Epson Print and Scan app and select your Epson product. Now you are ready to print photos or scan. Parent topic: Product Basics Voice-activated Printing Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, andGoogle Assistant. Depending on w...

42 Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security RecommendationsWi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetPrinting a Network Connection ReportChanging or Updating Network Connections ...

43 Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point.The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Compute...

44 Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions in the Quick Guide and install the necessary software. The installer program guide...

46 Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device withoutrequiring a wireless router or access point. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Your product enters access point mode and the product i...

47 Connecting to a Mobile Device You can connect a mobile device directly to your product without a wireless router or access point. Note: Make sure the Epson iPrint Mobile app is installed on your mobile device before connecting to the product. 1. From the home screen, select Wi-Fi Setup and press ...

49 Modifying the Wi-Fi Direct Network Name or Password You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-FiDirect network. You can also change the frequency range or reset the WiFi Direct settings, if necessary. 1. From the home screen, select Wi-Fi Setup a...

50 Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the frequency range. You cannot re-connect from devicesthat do not support 5 GHz frequency range when changing to 5 GHz. • To restore all Wi-Fi Direct settings to t...

51 3. Select Wi-Fi (Recommended) and press the OK button. 4. Press the arrow buttons to select Push Button Setup (WPS) and press the OK button. 5. Follow the instructions on the LCD screen to complete WPS setup. Your product should now display a Wi-Fi symbol on the LCD screen. Parent topic: Wi-Fi Pr...

52 Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using yourproduct on a network. 1. From the home screen, select Menu and press the OK button. 2. Press the arrow buttons to select Network Settings and press the OK button...

53 Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you mayencounter with network connections. The tables here list solutions to problems based on the error codesand messages that may appear on the top of the report. 1...

55 Error code and message Solution E5 Security mode (e.g. WEP, WPA) does notmatch the current setting of the printer.Confirm security mode. Contact yournetwork administrator for assistance. If the security on your router or access point is not one ofthe following types, change the type of security o...

59 2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a webbrowser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options. Paren...

60 Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type orneed to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network ...

61 Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper and EnvelopesSelecting the Paper Source Settings - Control PanelTurning Off the Paper Setting AlertPaper Loading CapacityCompatible Epson PapersBorderless Paper Type CompatibilityPaper or Media Type Set...

64 Note: Make sure the paper fits under the tab on the edge guide. If you cannot move the edge guide, make sure the guide on the right is in the correct position as shown. Slide the edge guide all the wayleft and the guide on the right all the way right. Then load paper again. 5. Select the size and...

66 Paper or Media Type Settings - Control Panel Paper Select this Paper Type setting Plain paper Epson Bright White Pro Paper Plain Paper Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-g...

67 You see this screen: 3. Select Paper Source Settings and press the OK button. 4. Press the arrow buttons to select Paper Setting Alert and press the OK button. 5. Select Off and press the OK button. Parent topic: Loading Paper Paper Loading Capacity See the table here for the loading capacity of ...

68 Paper type Size Loading capacity Epson Photo Paper Glossy Epson Premium Photo PaperGlossy Epson Ultra Premium PhotoPaper Glossy Epson Premium Photo PaperSemi-gloss Letter (8.5 × 11 inches[216 × 279 mm]), A4 (8.3 × 11.7inches [210 × 297 mm]), 4 × 6 inches(102 × 152 mm), 5 × 7 inches(127 × 178 mm),...

69 Paper Type Size Part number Sheet count Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 S042038 50 100 Letter (8.5 × 11 inches[216 × 279 mm]) S041141 S041649 S041271 20 50 100 Epson Premium Photo PaperGlossy 4 × 6 inches (102 × 152 mm) S041808 S041727 40 100 5 × 7 inches (127 × 178 m...

70 • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss Borderless Paper Size • 4 × 6 inches (102 × 152 mm) Parent topic: Loading Paper Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type s...

71 Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described in the Quick Guide . Even if you have not installed the software, you can still print from a Windows computer using the built-inbasic driver. Note: If you hav...

72 Selecting Default Print Settings - WindowsChanging Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command ...

75 Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: You will need to print one side and flip the paper over manually to print the ...

77 Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Booklet Select the Booklet checkbox to print double-sided pages as a booklet. Parent topic: Selecting Doub...

81 High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers...

82 You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Text Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Op...

83 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to controlyour printing presets. 4. To choose a preset for printin...

84 Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side o...

85 You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended ...

86 Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce printspeed. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed...

87 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while yo...

88 You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK . These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session. Changing the Language of the...

89 You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you ...

90 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Software Update Settings . You see this window: 3. Do one of the following: • To change how often the software checks for updates, se...

91 Adjusting Print DensityAdjusting Color Parent topic: Printing from a Computer Installing the Basic Driver Software - Windows You can use the included USB cable to connect the product to your computer and install the basic driverfrom the product itself. 1. Make sure the product is not connected to...

93 You see this screen: 7. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select a Color option: • To print text and graphics in black or shades of gray, select the Black &am...

95 Adjusting Print Density You can increase print density to darken your prints on plain paper. This is especially useful when youprint with the built-in basic driver, which does not include density adjustment settings. Note: Increasing density may reduce print speed. 1. From the home screen, select...

96 Parent topic: Printing with the Built-in Basic Driver - Windows Adjusting Color You can use the product's control panel to lighten or darken the colors in your prints. This is especiallyuseful when you print with the built-in basic driver, which does not include color adjustment settings. 1. From...

97 3. Do one of the following: • To make the color darker, select +1 and press the OK button. • To make the color lighter, select –1 and press the OK button. Parent topic: Printing with the Built-in Basic Driver - Windows Printing with the Built-in Epson Driver - Windows 10 S You can print with the ...

99 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK . You return ...

100 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 12. Click OK to save your settings. You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing o...

102 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the p...

105 Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings tocontrol printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic...

106 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: P...

108 Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profi...

110 Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you ...

112 You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete . • To pause a print job, click the print job and click or Hold . To resume a print job, click the paused print job and click or Re...

113 Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print . • Open a web browser and enter chrome://devices in the address bar. Skip to step ...

114 Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When anink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge ...

115 The ink and maintenance box status is displayed as shown: Note: The displayed levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink CartridgesReplacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows...

116 You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate car...

117 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK . Parent topic: Check Cartridge and Maintenance Box Status

118 Related tasks Removing and Installing Ink CartridgesReplacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. Note: You can continue printing while the low ink message is disp...

119 You see this window: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update . • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken,...

120 Related tasks Removing and Installing Ink CartridgesReplacing the Maintenance Box Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can al...

121 Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install newcartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head no...

124 7. Insert the ink cartridge at a slight angle into the ink cartridge holder as shown. Then press the inkcartridge down until it clicks into place. 8. After you replace the cartridge or cartridges that need replacing, close the inner cover and press the OK button. The product starts charging the ...

125 Printing with an Expended Color Cartridge - WindowsPrinting with an Expended Color Cartridge - Mac Parent topic: Replacing Ink Cartridges and Maintenance Boxes Printing with an Expended Color Cartridge - Windows If you see a message during printing telling you that you can temporarily print in b...

127 Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature...

131 Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Print Head MaintenancePrint Head AlignmentCleaning the Paper Path Using the Product Control Panel Print Head Maintenance If your printouts become too light, or you see dark or ...

136 Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean theprint head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge fi...

140 Related topics Loading Paper Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark orlight horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning ...

141 You see this screen: 5. Press the arrow buttons to select Vertical Alignment or Horizontal Alignment and press the OK button. 6. Press the OK button again to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 7. Check the printed pattern and s...

142 Horizontal alignment 8. Press the OK button when you are finished. Parent topic: Print Head Alignment Related topics Loading Paper Cleaning the Paper Path Using the Product Control Panel You can clean the paper path using the control panel on your product. 1. Load a few sheets of plain paper in ...

143 4. Press the arrow buttons to select Paper Guide Cleaning and press the OK button. 5. Follow the on-screen instructions to clean the paper path. 6. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality

144 Transporting and Cleaning Your Product Follow the instructions in these sections to transport your product or clean it if necessary. Carrying and Transporting Your ProductCleaning Your Product Carrying and Transporting Your Product Follow these tips for traveling with your product: • Charge the ...

145 If print quality has declined when you print again, clean and align the print head. Parent topic: Transporting and Cleaning Your Product Related concepts Purchase Epson Ink Cartridges and Maintenance BoxPrint Head CleaningPrint Head AlignmentBattery Charging Cleaning Your Product To keep your pr...

146 Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesRunning a Product CheckResetting Control Panel DefaultsSolving Power and Battery ProblemsSolving Setup ProblemsSolving Network ProblemsSolving Pape...

147 You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X : You can manually update the software by opening the Applications >...

149 happens during the standard warranty of the product, the exchange of the product or replacement of thepads is covered under the standard warranty. If the product is out of warranty, the pads can be replacedby any Epson authorized service provider. The waste ink pads are not a user-replaceable pa...

151 settings. Check the other solutions in this book or try uninstalling and reinstalling your printersoftware. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this m...

152 2. Press the arrow buttons to select Restore Default Settings and press the OK button. 3. Select one of these options and press the OK button: • Network Settings : Resets all network settings. • All Except Network : Resets all control panel settings, except for network settings. • All Settings :...

153 Product Does Not Turn on If your product does not turn on, try these solutions: • Hold down the power button for a few seconds. • Make sure the power cord is securely plugged in. • Make sure the battery is charged. Parent topic: Solving Power and Battery Problems Product Does Not Turn Off If you...

154 Battery Does Not Charge From Computer If you are unable to charge your product by connecting it to a computer, try these solutions: • Check the battery setting on the product control panel. 1. Disconnect the USB cable. 2. On the product control panel, select Menu > Battery > Battery Settin...

155 Parent topic: Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you st...

156 Cannot Print Over a Network Parent topic: Solving Problems Related references Product Status Messages Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: If you are connecting the...

157 • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • If you cannot connect your product to a device using Wi-Fi Direct, you may have exceeded the ...

158 2. Windows only: Uninstall your product software. 3. Restart your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4...

159 If you cannot connect to your product over the wireless network or the connection becomes unstable,move the device connected to your Mac USB 3.0 port further away from your Mac. Parent topic: Solving Network Problems Cannot Print Over a Network If you cannot print over a network, try these solut...

160 Related topics Wi-Fi Networking Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding ProblemsPaper Jam Problems in the Rear Paper FeedPaper Jam Problems Inside the Product Parent topic: Solving Problems Paper Feeding Problems If you have p...

161 Paper Specifications Related topics Loading Paper Paper Jam Problems in the Rear Paper Feed If paper has jammed in the rear paper feed, remove it as shown here. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems Inside the Product If ...

162 2. Remove the jammed paper. Caution: Do not touch the flat white cable or translucent part inside the product. 3. Close the inner cover. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Paper Feed Solving Problems Printing from a Computer Check these section...

163 Error After Cartridge ReplacementPrinting is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at b...

164 • Windows 8.x : Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers . Right-click your product name, select Printing Preferences , and select your product name again if necessary. • Windows 7 : Click and select Devices and Printers . Right-click...

165 Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase yoursystem's memory. • If you are using ...

166 • Mac : Select System Preferences , select Printers & Scanners , and select your product. Select Options & Supplies , select Options (or Driver ), and enable the High Speed Printing setting. If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Cli...

167 Incorrect Margins on PrintoutBorder Appears on Borderless PrintsIncorrect Characters PrintIncorrect Image Size or PositionSlanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion setting...

168 Related concepts Print Head Nozzle CheckPrint Head Cleaning Related tasks Selecting Extended Settings - WindowsSelecting Basic Print Settings - WindowsSelecting Printing Preferences - MacSelecting Basic Print Settings - Mac Incorrect Margins on Printout If your printed page has incorrect margins...

169 • Windows : Make sure you selected the Borderless setting in your printer software. • Mac : Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of bor...

170 • Make sure the part on the right side of the rear paper feed slot is all the way on the right, then reload paper. • Make sure you selected the correct margins for your paper size in your printing program. • If the image is slightly enlarged and cropped during borderless printing, change the Exp...

171 Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on yourcomputer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for de...

172 Related tasks Selecting Additional Layout and Print Options - WindowsSelecting Printing Preferences - MacSelecting Print Settings - Windows Basic Driver Related topics Loading PaperReplacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared, ...

173 Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle CheckPrint Head Cleaning Related references Pap...

174 Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle CheckPrint Head CleaningPrint Head Alignment Related references Paper or Media Type Settings - Printing Software Related tasks Cleaning Your Product Related topics Loading PaperReplacing Ink Cartridges and Maintenanc...

175 Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowestpossible resolution that produces acceptable quality to keep file sizes manageable. Parent topi...

176 • On the product control panel, select Menu > Color Adjustment and adjust the color. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle CheckPrint Head Cleaning Related references Compatible Epson Papers Related tasks Selecting Basic Print Settings - WindowsSelect...

178 7. Click Uninstall . 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If you uninstall the printer driver and your product name remains in the Print & Fax , Print & Scan , or Printers & Scanners window, select your product name...

179 Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in t...

180 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows ...

181 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloa...

182 Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) 16:9 wide...

184 Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.62 inches (41 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications...

185 Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package hasexpired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing res...

186 Electrical Specifications AC Adapter AC adapter model A462H Rated input power supplyvoltage AC 100–240 V Rated input current 1 A Rated frequency range 50–60 Hz Rated output power supplyvoltage DC 24 V Rated Output current 1 A Printer Using the AC Adapter Rated DC input power supplyvoltage DC 24 ...

188 Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Operational guaranteed temperature: • Using AC adapter: 32 to 104 °F (0 to 40 °C) • Running on built-in battery: 41 to 104 °F (5 to 40 °C) • Running on optional battery: 41 to 104 °F (5 to 40 °C) Storage: -22 to 140 °F...

189 Wi-Fi channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada) * : W52 (36/40/44/48) W53 (52/56/60/64) W56 (100/104/108/112/116/120/124/128/132/136/140) W58 (149/153/157/161/165) Wi-Fi Direct channels 2.4 GHZ: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada) * : W52 (36/40/44...

190 Frequencyrange W52 W53 W56 W58 Frequency 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz 5725-5850 MHz Channel 36/40/44/48 52/56/60/64 100/104/108/112/116/120/124/128/132/136/140 149/153/157/161/165 U.S. Outdoor useallowed Outdoor useallowed Outdoor use allowed(except for channels120/124/128) Outdoor ...

191 To prevent radio interference to the licensed service, this device is intended to be operated indoors andaway from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installedoutdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure l...

192 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions...

194 • Unplug the printer and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been droppedor the case damaged; if the product does not operate normally or exhibits a distinct cha...

195 • Make sure to remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can causeleakage. • Insert the ink cartridge in the correct direction; otherwise you may dam...

196 • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • The LCD screen may contain a few small bright or dark spots, and may display ...

197 occur in a particular installation. If this equipment does cause interference to radio and televisionreception, which can be determined by turning the equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the following measures: • Reorient or relocate t...

198 Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognizedarbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, butexcluding any rules that permit joinder or class actions in arbitration (for more detai...

200 e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commencedinvolving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;notw...

201 Google ® is a registered trademark and Android TM , Chromebook TM , Google Chrome TM , Google Cloud Print TM , and Google Drive TM are trademarks of Google LLC. Wi-Fi Direct ® is a registered trademark of Wi-Fi Alliance ® . General Notice: Other product names used herein are for identification p...

202 A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using anyEpson product. While some countries' laws permit limited copying or reuse of copyrighted material incertain circumstances, those circumstance...