Epson B11B272202 - User Manual

11 Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings . • Document Protection When the Paper Protection setting is enabled ( Epson Scan 2 Utility > Scanner Setting tab > Paper Protection ), scannin...

12 Product Parts - FrontProduct Parts - BackProduct Parts - InsideOptional Accessories and Replacement Parts Parent topic: Product Basics Product Parts - Front 1 Input tray extension 2 Input tray 3 ADF (Automatic Document Feeder) 4 Edge guides 5 Input tray paper support (supports originals ejected o...

15 Product Parts - Inside 1 Scanner cover 2 Separation roller 3 Pickup roller Parent topic: Product Parts Locations Optional Accessories and Replacement Parts U.S. and Canada: You can purchase optional accessories and replacement parts at epson.com (U.S. sales) or epson.ca (Canadian sales). You can ...

16 Part Part number Carrier sheet (5) B12B819051 Passport carrier sheet B12B819651 Roller assembly kit B12B819731 Cleaning kit B12B819291 Using a carrier sheet allows you to scan irregular shaped originals or originals that can easily bescratched. You can only load one carrier sheet in the straight ...

18 Straight path position When scanning thick originals such as passports, pull the scanner position selector on the back of theproduct and tilt the scanner backward into the straight path position. Note: When the scanner is changed to the straight path position, the position light on the control pa...

19 In the straight path position, originals loaded in the input tray are ejected to the output slot at the front ofthe scanner. Parent topic: Product Basics Related references Scanner Positions Using the Control Panel See these sections to learn about the control panel and select control panel setti...

20 Control Panel Buttons and Lights Buttons ES-C220 1 power button 2 stop button 3 start button

22 Lights ES-C220 1 ready light On: The scanner is ready to be used. Flashing: The scanner is scanning, waiting to scan, processing, or sleeping. Off: The scanner power is off or an error has occurred. 2 scanner position light (turns on when the scanner is in the straight path position) 3 error ligh...

23 ES-C320W/RR-400W 1 ready light On: The scanner is ready to be used. Flashing: The scanner is scanning, waiting to scan, processing, or sleeping. Off: The scanner power is off or an error has occurred. 2 Wi-Fi light 3 AP mode light 4 scanner position light (turns on when the scanner is in the stra...

24 Related tasks Using WPS PIN Mode to Connect to a Network Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep modeand turns off automatically. 1. Do one of the following to access the Epson Scan 2 Utility: •...

26 Available Software The table below provides an overview of the software available for your product. You can download and install the necessary software from the Epson website using the instructions onthe Start Here sheet. Note: An internet connection is required to obtain the product software. So...

27 Software Description Epson DeviceAdmin (ES-C320W/RR-400W only) Allows you to monitor and manage your product on a network andperform administrative functions such as updating firmware and runningdetailed status reports. See the software help for more information onusing the application and its fu...

28 Related topics Scanning Using Invoice/Receipt Manager

29 Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network (ES-C320W/RR-400W). Network Security RecommendationsConnecting to an Existing Wi-Fi NetworkWi-Fi Direct (Simple AP) Mode SetupWi-Fi Protected Setup (WPS)Setting Up Network ScanningChanging or Updating Network Connections...

30 Connecting to an Existing Wi-Fi Network You can set up your product to communicate with your computer using a wireless router or access point.The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3...

31 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Restoring Default Network Settings from the Control Panel Parent topic: Wi-Fi Networking Restoring Default Network Settings from the Control Panel You can restore the product's wireless ...

33 Connecting to a Mobile Device (AP Mode Setup) You can connect a mobile device directly to the product without a wireless router or access point. Note: Make sure the Epson Smart Panel app is installed on your mobile device before connecting to the product. 1. Press the Wi-Fi button on the product'...

35 Using WPS to Connect to a Network If you have a WPS-enabled wireless router, you can use Wi-Fi Protected Setup (WPS) to connect yourscanner to the network. Make sure you have installed your scanner software as described on yourscanner Start Here sheet. Note: For best results, re-install your scan...

37 2. Select Settings from the Scanner drop-down list. You see a screen like this: Note: If you see an Enable Editing button (Windows) or the lock icon (Mac), click it so that you can modify the product settings. 3. Select your product and click Add .

38 You see a screen like this: 4. Do one of the following: • Under Search for Network , select the IP address of your Epson product and click Add . • Select the Enter address setting, type in the IP address or host name of your Epson product, and click Add . 5. Click OK to check the connection. You ...

39 Determining the Product's IP Address If you have multiple products on your network, you need to know the IP address of the product whensetting up network scanning. 1. Do one of the following to start EpsonNet Config: • Windows 11 : Click , then search for EpsonNet Config and select it. • Windows ...

40 Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update yourproduct's Wi-Fi connection to the new router. Note: If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network n...

41 Loading Originals Follow the instructions here to load your originals into the product. Note: The illustrations are for reference only. Although they may differ slightly from the actual product, the steps are the same unless otherwise noted. Scanner PositionsLoading Originals in the Input TrayLoa...

42 Scanner Position Description Supported Originals Straight pathposition Use the straight path position forscanning thick or long documents,envelopes, passports, cards, and otherirregular size originals. Scanned originals are ejected from theoutput slot at the front of the scanner. When scanning in...

46 4. Slide the input tray edge guides all the way out. 5. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time.

52 • If you are loading irregular shaped originals, switch the scanner to the straight path position and load the original into an optional carrier sheet with the back of the original facing up. Flip the carrier sheet over before loading it in the input tray.

53 Load the original into the input tray as shown. Note: Use only the carrier sheet designed for your product. The carrier sheet is automatically recognized by the product by the two small rectangular holes on the front edge. Keep the holes

57 Scanner PositionsOptional Accessories and Replacement Parts Related tasks Loading Multiple Sizes of Originals in the Input Tray Related topics Scanning Loading Large Originals You can load large originals up to A2 (16.5 × 23.4 inches [420 × 594 mm]) size. Make sure the originalmeets the specifica...

58 Note: If the scanner position light is off, pull the position selector to the right and tilt the scanner backwards. 2. Open the input tray.

62 8. Adjust the edge guides to fit the edges of the carrier sheet so that there are no gaps. Otherwise, the original may skew. 9. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2. Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the ...

68 Note: Support the original with both hands to prevent it from skewing while scanning. 7. Specify the paper size in the Epson Scan 2 window. Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings . You can...

70 3. Slide the input tray edge guides all the way out.

74 7. Support the top of the passport with your hand to prevent it from closing or falling out of the ADF. If the scanned images are affected by the originals ejecting below the product, try placing the producton the edge of a table where the ejected originals can drop freely. Note: When scanning pa...

75 Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings . 1. Make sure the scanner position light is off. Note: If the scanner position light is on, pull the position selector to the right and tilt the sca...

80 Parent topic: Loading Originals Related references Scanner Positions Related topics Scanning Original Document Specifications You can load original documents that meet these specifications in your product. Paper type Paper size Paper weight Loading capacity Plain paper Fine paper Recycled paper L...

83 Note: When attempting to scan these types of originals, note the following: • When scanning wrinkled originals, smooth out the wrinkles before loading if possible. • Use the optional carrier sheet to scan originals that are delicate or wrinkled. • If originals are incorrectly detected as double f...

87 7. Select the card type and turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2. If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or laminated card from the input tray and reload it. Note: When using Epson ScanSma...

88 Loading Special Originals You can load thick, folded, or irregularly shaped originals in the input tray using an optional carrier sheet.You can also load envelopes. Make sure the originals meet the specifications for special originals beforeloading them. Note: Make sure there is enough space in f...

91 5. Load envelopes vertically in the input tray with the printed side down and the flap facing as shown. Slide in the envelopes until they meet resistance. Skip to step 8.

94 7. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original

95 Irregularly shaped original 8. Slide the edge guides against the edges of the carrier sheet.

96 9. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals. Note: If the Document Size setting on the Main Settings tab in Epson Scan 2 is set to Auto Detect , Paper Skew is automatically selected as the Correct Document Skew setting. Note:...

97 Paper type Paper size Paper thickness Loading capacity Irregularly shapedoriginals (load only in a carriersheet) Up to this size: A4 (8.3 × 11.7inches [210 × 297 mm]) 0.012 inch (0.3 mm)maximum (excluding thethickness of the carriersheet) 1 carrier sheet Originals that cannotbe loaded directly in...

99 Scanning You can scan your originals and save them as digital files. Note: For document scanning, use the Epson ScanSmart software. For instructions on scanning with Epson ScanSmart, see the help information in the software. Starting a ScanScanning a Document in Epson ScanSmartSelecting Epson Sca...

100 2. Load an original in your product. 3. Press the start button. Scanning starts and Epson ScanSmart opens. Note: You can view or change the scan settings using Epson ScanSmart. Parent topic: Starting a Scan Scanning a Document in Epson ScanSmart You can scan and review documents in Epson ScanSma...

103 You see a screen like this: 6. Select an option to save, send, or print the scanned images. See the links below. Saving a ScanAttaching a Scan to EmailSending a Scan to a Cloud ServicePrinting a ScanSaving a Scan as a Microsoft Office Format File Parent topic: Scanning Saving a Scan You can save...

104 You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you ca...

105 2. In the Select Action window, click Attach to Email . You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If yo...

106 You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send...

107 2. In the Select Action window, click Print . You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your com...

108 1. Make sure your originals are scanned and reviewed. See the link at the end of this section. 2. In the Select Action window, click one of the save to options. Note: A first-time prompt may appear asking you to download a Microsoft Office plug-in. Click Yes and follow any on-screen instructions...

109 Changing the File Name SettingsChanging the Save SettingsSave SettingsCustomizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product thatyou are using with your computer. Note: A product con...

110 Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. 1. Click the Settings button. You see a screen like this: 2. On the Scanner Settings tab, click Scan Settings .

111 You see a screen like this: 3. Change the settings as necessary and click Save . Note: Select the Automatic Feeding Mode checkbox if you want scanning to start automatically when originals are loaded in the ADF.

113 Type of Original Required Settings Laminated cards To scan transparent areas around the document, select Settings in the Document Size list to open the Document Size Settings screen,then select Scan laminated card in the displayed window. Note: If transparent areas around the document cannot be ...

114 You see a screen like this: 3. Change the settings as necessary: • Make sure the Automatic file naming checkbox is selected if you want OCR to automatically detect the subject and date and add them to the file name. You can enter a default file name thatwill be used if OCR cannot detect the subj...

115 You see a screen like this: 2. Click the Save Settings tab.

116 You see a screen like this: 3. Click Options for a file format and change the settings as necessary. Note: If you want the folder to open after the file is saved, click the checkbox. 4. Click Close . Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for h...

118 Setting Options Description Compression (Windows only) — Specifies the compression format andlevel for Color/Grayscale and B&Wimages. File size increases with higherquality. Embed ICC Profile (Windows only) — Allows you to add ICC profiles to theimage Parent topic: Selecting Epson ScanSmart ...

119 2. Click the Customize Actions tab. You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close . Parent topic: Selecting Epson ScanSmart Settings S...

120 Parent topic: Scanning Starting a Free Trial You can start a 30-day free trial of Receipt Manager. Note: Trial offer not available for all models in all regions. Note: The images show Windows screens for ES-C220/ES-C320W; Mac screens and those for the RR- 400W model may be slightly different. De...

121 2. Click Start Trial . Note: If you are ready to purchase a license key now, click Purchase License Key . The Epson support page opens in your web browser. When you receive the license key, click Enter License Key and enter it on the screen that appears, then click Activate . You can also click ...

122 3. Make sure the scanner and serial number listed match your product and click OK . 4. Receipt Manager opens and you can begin using its features.

123 When the 30-day trial expires, you can purchase a license key to continue using Receipt Managerfeatures. Hiding the Receipt Manager Trial Icons Parent topic: Scanning Using Invoice/Receipt Manager Related tasks Activating Receipt Manager Hiding the Receipt Manager Trial Icons You can hide the Re...

125 You see a screen like this: 2. Click the License Management tab.

126 You see a screen like this: 3. To purchase a new license key, click Purchase License Key . The Epson support page opens in your web browser where you can purchase the license key. If youalready have a license key, go to step 4. 4. Make sure the scanner you want to activate the license key for is...

128 Parent topic: Scanning Using Invoice/Receipt Manager Scanning Receipts and Using Receipt Manager You can scan receipts and manage the data in Receipt Manager. 1. Load your original receipts into the scanner. 2. Press the start button. Epson ScanSmart automatically opens on your computer and the ...

131 You see a screen like this: Note: Locked icons indicate that the 30-day trial has expired. 9. Select an option. The file is exported to the selected option. Exporting Invoices or Receipts to QuickBooks OnlineExporting Invoices or Receipts to QuickBooks DesktopSaving or Exporting Receipts to Quic...

132 Note: Make sure you have a current QuickBooks account and your login information is available. 1. Make sure your invoices or receipts are scanned and reviewed. See the link at the end of this section. 2. In the Export and Save window, click QuickBooks Online . You see a screen like this: 3. Clic...

133 Note: Make sure the QuickBooks Desktop software is installed and opened on your computer. 1. Make sure your invoices or receipts are scanned and reviewed. See the link at the end of this section. 2. In the Export and Save window, click QuickBooks Desktop . You see a screen like this: 3. Click Br...

136 You see a screen like this: 3. Review the file naming fields, select the file type (JPEG or PDF), select the destination folder, and click Save . Note: Selecting JPEG will create a separate image file for each receipt or invoice selected. Selecting PDF will save all selected receipts or invoices...

137 Exporting or Importing the Invoice/Receipt Database You can export or import the invoice/receipt database. This is useful if you change computers. Note: Make sure each computer has the same version of Epson ScanSmart installed. 1. Click the Settings button in Invoice/Receipt Manager. You see a s...

138 You see a screen like this: 3. Choose one of these options: • Click Export to export the invoice/receipt database. A file is created that can be saved to a folder on your computer. • Click Import to import an invoice/receipt database. Choose the file that was created when you exported the databa...

139 You see a screen like this: 2. Choose which columns to display by selecting or deselecting each checkbox. Click the arrow icons to move the items up or down in the display order you want. 3. Click Close . Parent topic: Selecting Invoice/Receipt Manager Settings Changing Currency and Language Set...

140 You see a screen like this: 2. Click the Currency and Language tab.

141 You see a screen like this: 3. Select a currency type and OCR language. 4. Click Close . Parent topic: Selecting Invoice/Receipt Manager Settings Importing Categories from QuickBooks or Quicken You can import categories from QuickBooks Online, QuickBooks Desktop, or Quicken to use inInvoice/Rece...

142 You see a screen like this: 2. Click the Manage Item List tab.

143 You see a screen like this: 3. Click Import from accounting services . 4. Select one of the import options and follow the on-screen instructions. 5. Click the checkboxes for the categories that you want to be displayed in the Invoice/Receipt Manager Edit window and click Close . Note: Imported i...

144 If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase theresolution from the default resolution set by the software. Follow these guidelines to determine theresolution setting you need: • You will scan the image at its original size but enlarge it ...

145 Using Mopria Scan You can use Mopria Scan to scan from your Android phone or tablet (Android v4.4 or later) to yourEpson product or any Mopria-certified product from other manufacturers. You can download the MopriaScan app from Google Play (ES-C320W/RR-400W). Note: For details and support on Mop...

147 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductCleaning Inside Your ProductReplacing the RollersTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several ti...

148 Caution: Be careful not to get your hands or hair caught in the gears or rollers when cleaning the inside the scanner. Otherwise, injury could occur. Note: Clean inside your product while it is turned on. 1. Open the vertical path cover. Note: When opening the vertical path cover, hold the area ...

149 2. Wipe the rollers and plastic rollers with a soft, lint-free cloth dampened with a small amount of cleaner or water. Note: Do not spray liquid directly into the scanner. Be careful not to touch the antistatic brush when wiping the rollers. If the brush becomes bent it cannot eliminate static e...

150 4. Wipe the 8 rollers shown with a soft, lint-free cloth dampened with a small amount of cleaner or water. Note: Do not spray liquid directly into the scanner.

152 After closing the cover, wait for approximately four seconds before proceeding to the next step. 6. Repeat steps 1 to 5 four times. The internal rollers rotate approximately one-quarter of a turn each time the cover is closed. Repeat this step until the entire roller is clean. Note: If paper dus...

154 Caution: Do not use liquid or glass cleaner on the cotton swab. Note: The ultrasonic sensors do not normally require maintenance. However, if multiple feed errors occur frequently, it is possible that dust that has accumulated around the ultrasonic sensors is beingmistakenly detected as a multip...

155 10. Open the cover and remove the separation roller. 11. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface...

156 12. Replace the separation roller. 13. Open the cover, then remove the pickup roller. 14. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry...

157 15. Replace the pickup roller. 16. Close the scanner cover with both hands. Then, close the input tray. 17. Reset the number of scans after cleaning. Resetting the Number of Scans After Cleaning Parent topic: Cleaning and Transporting Your Product Related references Optional Accessories and Repl...

158 Resetting the Number of Scans After Cleaning Reset the number of scans using the Epson Scan2 Utility after regular cleaning. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: • Windows 11 : Click , then search for E...

159 You see a screen like this: 4. Select the Regular Cleaning Alert checkbox and click the Reset button. Note: You cannot reset if Regular Cleaning Alert is not selected. 5. Close the Epson Scan 2 Utility. Parent topic: Cleaning Inside Your Product

160 Replacing the Rollers Replace the roller assembly kit (A: separation roller, B: pickup roller) when the number of scans exceedsthe life cycle of the rollers. Check the roller counter to see when you need to replace the rollers. Note: Replace the rollers while the scanner is turned on. 1. Open th...

162 3. Lift up the separation roller and slide it to the left to remove it. Note: Do not use force to pull out the separation roller; doing so may damage the inside of the product.

163 4. To install a new separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place.

164 5. Attach the separation roller cover as shown. Insert the axis on the upper side of the cover into the grooves, and then close the cover firmly.

165 Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again. 6. Open the cover of the pickup roller.

166 7. Slide the pickup roller to the right and lift up to remove it.

168 9. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.

170 Resetting the Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may needto replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: • Wind...

171 You see a screen like this: 4. Click Reset under Roller Assembly Kit. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Rollers Transporting Your Product If you need to ship your product, transport it a long distance, or store it for an...

174 Administering Your Product (ES-C320W/RR-400W) Follow the instructions in these sections to configure your product's administrator settings using the WebConfig software. Note: Before you can configure system administration settings, you must connect the product to a network. Accessing the Web Con...

175 • Password : If there is a "Password" label attached to the back of your product, enter the 8-digit number shown on the label. If there is no "Password" label, enter the serial number shown on thelabel attached to your product. 6. Click OK . You see the available Web Config utili...

176 • If you have not set an administrator password before, enter a new password and confirm it in the fields provided. Note: Be sure to remember the administrator password you set. If you forget your password, you will not be able to reset it and you will need to contact Epson. 5. Click OK . Note: ...

178 Configuring Product Settings Follow the instructions in these sections to configure your product's control panel settings using the WebConfig software. Checking Status InformationConfiguring Email NotificationManaging the Network ConnectionUpdating Firmware Using Web Config Parent topic: Adminis...

179 You see a window like this: 3. Select the subject contents from the two drop-down menus. 4. Enter email addresses in the Address fields as necessary, and select a language for each. 5. Select the checkboxes to indicate the events for which you want each address to receive email notifications. 6....

180 5. Select OK to accept the changes. Note: The network connection will be temporarily interrupted to enable the new settings. Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility Updating Firmware Using Web Config If your product is connected to the Internet, ...

181 Exporting Settings Using Web Config You can export your product's settings and optionally encrypt the settings file with a password. 1. Access Web Config and select the Device Management tab. 2. Under Export and Import Setting Value , select Export . 3. Select the settings you want to export. No...

182 5. Click Next . 6. Select the settings to import and click Next . 7. Click OK . The selected settings are imported to the product. Parent topic: Importing and Exporting Product Settings Related tasks Accessing the Web Config Utility Using Your Product on a Secure Network Follow the instructions ...

183 Related tasks Accessing the Web Config Utility Protocol Settings Protocols Name Description Bonjour Bonjour is used to search for devices and AirPrint SLP SLP is used for push-scanning and network searching inEpsonNet Config WSD Add WSD devices, or print and scan from the WSD port LLTD Displays ...

185 Setting Options/Description Access Authority Set the access authority when SNMPv1/v2c is enabled to Read Only or Read/Write Community Name (Read Only) Enter 0 to 32 ASCII characters Community Name (Read/Write) Enter 0 to 32 ASCII characters Allow access from Epson tools Allow information to be w...

192 Related tasks Accessing the Web Config Utility Configuring SSL/TLS Communication Follow the instructions in these sections to configure SSL/TLS communication using Web Config. Configuring SSL/TLS SettingsConfiguring a Server Certificate for the Product Parent topic: Using Your Product on a Secur...

193 4. Click Next . You see a confirmation message. 5. Click OK . Parent topic: Configuring SSL/TLS Communication Related tasks Accessing the Web Config Utility Configuring IPsec/IP Filtering Follow the instructions in these sections to configure IPsec/IP traffic filtering using Web Config. About IP...

201 Related tasks Accessing the Web Config Utility Connecting the Product to an IEEE 802.1X Network Follow the instructions in these sections to connect the product to an IEEE 802.1X network using WebConfig. Configuring an IEEE 802.1X NetworkIEEE 802.1X Network SettingsConfiguring a Certificate for ...

203 3. Click Import to add a new client certificate. Note: If you have already imported a certificate published by a Certification Authority, you can copy the certificate and use it in IEEE802.1X. To copy, select the certificate from Copy From , and then click Copy . 4. Click OK . Parent topic: Conn...

204 Solving Problems Check these sections for solutions to problems you may have using your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Scanner Light StatusSolving Scanning Problems Scanner Light Status The lights on...

206 Light status Condition/solution The Wi-Fi light is flashing slowly white and the AP mode light is flashing The Wi-Fi connect and Wi-Fi buttons are locked (Panel Lock) and network settings cannot be configured. Set Panel Lock to Off in Web Config. See the link at the end of this section for more ...

207 Checking Your ApplicationsUpdating Applications and FirmwareResetting the Epson Scan 2 SettingsUninstall Your Product SoftwareWhere to Get Help (U.S. and Canada)Where to Get Help (Latin America) Parent topic: Solving Problems Product Does Not Turn On or Turns Off Unexpectedly If the product does...

208 • Make sure Epson ScanSmart and Epson Scan 2 are installed correctly. Reinstall the software, if necessary. • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager. Parent topic: Solving Scanning Problems Scanning Software Does Not Operate Correctly If your s...

209 Related references Windows System RequirementsMac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your scanner appears in the Epson Scan 2 Utility. • Make sure to use the USB cable that came with the scanner. • Make sure your scann...

211 • Clean inside the product and clean the rollers. If the rollers were previously removed for cleaning, make sure they were properly reinstalled. • Check the number of sheets scanned by the pickup roller. If the number of scans exceeds the pickup roller's service life (50,000 sheets), replace the...

212 Note: Epson Smart Panel does not support scanning originals more than 15.5 inches (393.7 mm) in length (ES-C320W/RR-400W). Vertical Path Position 1. Turn off your product. 2. Remove all originals from the input tray. 3. Open the vertical path cover.

216 Caution: Before restarting scanning, make sure that the scanner is stationary. If the scanner is not stationary, it could cause the original to jam. 8. Carefully follow all loading instructions when you reload originals. Straight Path Position 1. Turn off your product. 2. Remove all originals fr...

219 • When loading originals with a mixture of different sizes, load the originals with the side to be scanned facing up and in descending order of paper size with the widest at the back and the narrowest at thecenter of the input tray. Next, slide the edge guides to align them with the widest origi...

220 Special Original SpecificationsScanner PositionsWhere to Get Help (U.S. and Canada)Where to Get Help (Latin America) Related tasks Cleaning Inside Your ProductReplacing the Rollers Related topics Loading Originals Paper Protection Does Not Work Correctly To reduce damage to the original, the Pap...

221 • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase yoursystem's memory or reduce the resolution. • The scanning speed may be reduced depending on the image...

223 Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point (ES-C320W/RR-400W), try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS), make sure you activate WPS on your prod...

226 Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced you...

230 Note: If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2). Parent topic: Solving Scanned Image Quality Problems Solving Invoice/Receipt Manager Problems Check the solutions in these sections if you have problems scanning using Invoice/Receipt ...

231 Parent topic: Solving Invoice/Receipt Manager Problems Checking Your Applications To use the functions described in this User's Guide , you need to install the following applications. • Epson ScanSmart • Scanner driver (Epson Scan 2) • EPSON Software Updater • Note: When you set up the scanner u...

233 Related references Where to Get Help (U.S. and Canada)Where to Get Help (Latin America) Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need toreset the Epson Scan 2 settings using the Epson Scan 2 Utility. 1. ...

235 8. To reinstall your product software, see the Start Here sheet for instructions. Note: If you find that re-installing your product software does not solve a problem, contact Epson. If you cannot find the application you want to uninstall in the application list, you cannot uninstall using theUn...

236 Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canad...

238 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows...

239 • macOS 10.14.x • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x Note: Mac OS may not support some applications and features; the UNIX File System (UFS) for Mac OS is not supported and Fast User Switching on Mac OS or later is not supported. Note: For the latest product software available for your...

240 Scanning resolution 600 dpi (main scan) 600 dpi (sub scan) Output resolution 50 to 1200 dpi in 1 dpi increments (when scanning with a computer) Note: Available resolutions may vary depending on the scanning method. Color Depth Color: 30 bits per pixel internal (10 bits per pixel per color) 24 bi...

241 Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the product and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed. Rated DC input power supplyvoltage DC 24 V Rated...

242 Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity (non-condensing) Operating: 15 to 80% RH Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid op...

243 Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Note: Infrastructure and Wi-Fi Direct modes can be used simultaneously. Maximum radio frequencypower transmitted 2400-2483.5 MHz: 20 dBm (EIRP) Wireless security protocols WEP (64/128 bit) WPA2-PSK (AES)...

244 Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN ICES-3 (B)/NMB-3 (B) AC Adapter (A461H) United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN ICES-3 (B)/NMB-3 (B) This equi...

245 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instruction...

246 • After replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not disassemble them. • Never disassemble, modify, or attempt to repair the product or a product option by yourself except as specifically explained in this guide. Caution: Radio waves f...

247 ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampererating. • Never disassemble, modify, or attempt to repair the AC adapter by yourself except as specifically explained in the product's guides. • If damage occurs to the plug, replace the cord set or...

248 such devices or inside a medical facility, follow the directions from authorized staff members at thefacility, and follow all posted warnings and directions on the device to avoid causing an accident. Do not connect this product to the internet directly. Connect it to a network protected by a ro...

249 Copying of the following items is prohibited by law: • Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities • Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage • Government-issued revenu...

250 (c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epsonalso agree, notwithstanding Section 1.6, that a court, not an arbitrator, may decide if a claim or cause ofaction is for an IP Claim. 1.2 Binding Arbitration . You and Epson agree tha...

251 on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling 1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by asingle neutral arbitrator, and both parties shall have a reasonable opportunity to ...

252 of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, ifany; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorneyreasonably accrues for investigating, preparing, and pursuing the Dispute in arbitrati...

253 Apple, App Store, Mac, macOS, OS X, and AirPrint are trademarks of Apple Inc., registered in the U.S.and other countries. Google ® is a registered trademark and Android TM and Google Play TM are trademarks of Google LLC. Wi-Fi Direct ® is a registered trademark of Wi-Fi Alliance ® . General Noti...

254 libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purposeis hereby granted without fee, provided that (I) the above copyright notices and...