Page 2 - Legal Notices
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained here...
Page 3 - FCC Compliance Statement; For United States Users; WARNING
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installatio...
Page 6 - C o n t e n t s; Maintaining and Transporting the
6 6 | C o n t e n t s Loading Film in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Setting Up Automatic Media Tracking and Identification . . . . . . . . . 48Placing...
Page 7 - C o n te n t s; Solving Problems
7 C o n te n t s | 7 Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Checking the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Running a Cleaning Cycle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Re...
Page 8 - B Control Panel Summary
8 8 | C o n t e n t s Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 9 - WARNINGS; Introduction
9 9 This User’s Guide provides important information on setting up and using your printer, loading paper, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem. For additional informat...
Page 10 - I n t r o d u c t i o n; Options and Accessories; Your Epson Stylus; Option; Consumables and user-replaceable parts; Part
10 1 0 | I n t r o d u c t i o n Options and Accessories Your Epson Stylus ® Pro WT7900 offers these optional upgrades and accessories: In addition, you can order these user-replaceable items: You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Auth...
Page 11 - I n t ro d uc ti on; Where to Get Help; System Requirements
11 I n t ro d uc ti on | 1 1 Where to Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM , Pacific Time, Monday through Frid...
Page 12 - Important Safety Instructions; Avoid places subject to shocks and vibrations.
12 1 2 | I n t r o d u c t i o n Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro WT7900 weighs approximately 220 lb (100 kg). When lifting it onto the stand, make sure yo...
Page 13 - Do not block or cover the openings in the printer’s case.
13 I n t ro d uc ti on | 1 3 • If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the...
Page 14 - Ink Cartridge Safety Instructions; Store ink cartridges in a cool, dark place.
14 1 4 | I n t r o d u c t i o n Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately ...
Page 15 - Printer Parts; These illustrations show the parts of the Epson Stylus Pro WT7900.; Front
15 I n t ro d uc ti on | 1 5 Printer Parts These illustrations show the parts of the Epson Stylus Pro WT7900. Front Back Roll paper cover Control panel Ink bay Ink bay Front cover Paper basket Casters Roll paper holder Film basket guide Film basket Manual holder Network interface port USB port AC in...
Page 16 - Control Panel
16 1 6 | I n t r o d u c t i o n Control Panel LCD Display LCD display Power light and button Pause/reset light and button Ink light Paper source button Paper light Menu button Paper feed button (up) Paper feed button (down) OK button Paper cut button Ink open button Head cleaning button Paper relea...
Page 17 - Unpacking and Assembling the Printer
17 17 This chapter includes the following information: • Unpacking and assembling the Epson Stylus Pro WT7900 • Connecting the power cord • Installing ink • Connecting to your computer and a network • Installing the printer software • Updating the printer firmware • Configuring the printer for a net...
Page 18 - S e t t i n g U p t h e P r i n t e r; Unpacking and Assembling the Stand; containing the stand and paper basket.
18 1 8 | S e t t i n g U p t h e P r i n t e r Unpacking and Assembling the Stand 1. Lift the box up and away from the shipping pallet. Then remove the box containing the stand and paper basket. 2. Unpack the stand and make sure you have all these items. 3. Insert the strut into the left side as sho...
Page 21 - Unpacking the Printer and Mounting It on the Stand; Make sure you have all the items shown below:
21 S e t t i n g U p t h e P r i n t e r | 2 1 Unpacking the Printer and Mounting It on the Stand 1. Make sure you have all the items shown below: 2. Remove the cardboard panels and other packing materials from around the printer. 3. Have four people lift the printer using the handgrips, two in fron...
Page 22 - Fasten the printer to the stand with the wing screws and washers.
22 2 2 | S e t t i n g U p t h e P r i n t e r 4. Lower the printer onto the stand with the stand’s horizontal strut in front, as shown. Align the pegs on the stand with the holes on the bottom of the printer. 5. Fasten the printer to the stand with the wing screws and washers.
Page 23 - Attaching the Paper Basket; Make sure you have all the parts shown below:
23 S e t t i n g U p t h e P r i n t e r | 2 3 Attaching the Paper Basket The paper basket is a cloth sheet that attaches to the printer stand and catches your paper prints as they come out. 1. Make sure you have all the parts shown below: 2. Insert the two short posts as shown, one on each side of ...
Page 24 - Insert the round and square poles into the basket cloth as shown.
24 2 4 | S e t t i n g U p t h e P r i n t e r 3. Use the pins to fasten the posts in place. Make sure the pins are pushed in all the way. 4. Insert the round and square poles into the basket cloth as shown.
Page 25 - Place the basket under the printer as shown.
25 S e t t i n g U p t h e P r i n t e r | 2 5 5. Place the basket under the printer as shown. 6. Snap the center pole into the holders on each side of the stand.
Page 27 - Snap the back pole into the holders as shown.
27 S e t t i n g U p t h e P r i n t e r | 2 7 9. Snap the back pole into the holders as shown. 10. Hook the loops around the pins on the back of the stand legs.
Page 28 - Insert the rod into the fabric channel.
28 2 8 | S e t t i n g U p t h e P r i n t e r 11. Insert the rod into the fabric channel. 12. Insert the free ends of the rod into the holes in the sides of the stand.
Page 29 - Attach the paper guides to the bottom of the printer as shown:
29 S e t t i n g U p t h e P r i n t e r | 2 9 13. To keep the cloth off the ground, loop the tabs over the ends of the rod as shown. 14. Attach the paper guides to the bottom of the printer as shown: 15. Make sure the paper guides hang straight down, then fold the paper basket all the way up so it’...
Page 30 - Assembling the Film Basket
30 3 0 | S e t t i n g U p t h e P r i n t e r Assembling the Film Basket The film basket is used when printing on special media such as Epson ClearProof Film, and can be detached and stored when printing on paper (see page 64). Follow the steps below to prepare it for use. 1. Make sure you have all...
Page 31 - Insert the pins through the guides, pressing them into place.
31 S e t t i n g U p t h e P r i n t e r | 3 1 3. Insert the pins through the guides, pressing them into place. 4. Open one of the scissor arms as shown. Insert two long rods (A) and one short rod (B) into the plastic connectors. Note: Once inserted, the pins cannot be removed.
Page 32 - Feed the basket cloth onto rods A and B as shown.
32 3 2 | S e t t i n g U p t h e P r i n t e r 5. Feed the basket cloth onto rods A and B as shown. 6. Connect the other scissor arm as shown.
Page 33 - Insert six pins into the plastic connectors to secure the rods.
33 S e t t i n g U p t h e P r i n t e r | 3 3 7. Insert six pins into the plastic connectors to secure the rods. 8. Set the basket upright, then press the straps onto the film basket in the indicated positions. Now go to “Completing Setup and Connecting the Power Cord” on page 34. Note: Once insert...
Page 34 - printer manuals in the holder.
34 3 4 | S e t t i n g U p t h e P r i n t e r Completing Setup and Connecting the Power Cord 1. Attach the manual holder to the left or right side of the stand. Store the printer manuals in the holder. 2. Unlock the casters. Then move the printer to the place of use. (The casters are meant for movi...
Page 35 - Remove any packing tape and plastic film. Check these areas:
35 S e t t i n g U p t h e P r i n t e r | 3 5 3. Remove any packing tape and plastic film. Check these areas: • the front cover • the ink compartment covers • the maintenance tank(s) 4. Open the roll paper cover and remove the tape and packing material. Tip: After removing protective materials, tou...
Page 36 - Open the front cover and remove the tape and packing material.
36 3 6 | S e t t i n g U p t h e P r i n t e r 5. Open the front cover and remove the tape and packing material. Save the packing material in case you need to ship the printer. 6. Close the front cover. 7. Connect the power cord to the AC inlet on the back of the printer.
Page 37 - route the power cord to the side of the printer as shown.; Installing Ink; power button to turn on the printer. In a moment,; INSTALL INK CARTRIDGE; appears on the LCD display and the ink
37 S e t t i n g U p t h e P r i n t e r | 3 7 8. Attach the cable guides to the left or right side of the printer back and route the power cord to the side of the printer as shown. 9. Plug the power cord into a properly grounded electrical outlet. Installing Ink Use the ink cartridges that came wit...
Page 38 - Remove the ink cartridges from their packages. Gently shake each
38 3 8 | S e t t i n g U p t h e P r i n t e r 2. Open both ink covers. 3. Remove the ink cartridges from their packages. Gently shake each cartridge as shown below for the following durations: • White ink cartridge: 30 seconds (about 100 times) • Other ink cartridges: 5 seconds Caution: Do not touc...
Page 39 - Note the location of the slot corresponding to each cartridge.; Left ink bay
39 S e t t i n g U p t h e P r i n t e r | 3 9 4. Note the location of the slot corresponding to each cartridge. 5. Install the ink cartridges in the printer. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot until it clicks into place. Make sure you insert...
Page 40 - READY; Aligning the Print Head; Bundle Roll
40 4 0 | S e t t i n g U p t h e P r i n t e r 6. After installing all 11 cartridges, close the ink covers. The printer begins charging the ink delivery system and the P power light flashes. After ink charging is completed, you need to load paper before READY will appear on the display. Aligning the...
Page 41 - Connecting to Your System; You can use USB and/or Ethernet network connections.; Installing the Software; Make sure your printer is turned off.
41 S e t t i n g U p t h e P r i n t e r | 4 1 Connecting to Your System You can use USB and/or Ethernet network connections. For USB connection, make sure your system has the appropriate port and you have a standard, shielded cable up to 10 feet (3 m) in length. To connect to a network hub, you nee...
Page 42 - Network Guide
42 4 2 | S e t t i n g U p t h e P r i n t e r 3. Insert the printer software CD-ROM in your computer. The installer starts automatically. You see this screen: 4. Click the Install button. 5. Read the license agreement and click Accept . 6. For a USB connection, when you see a screen asking you to t...
Page 43 - Updating Your Printer Firmware; Checking the Current Firmware Version
43 S e t t i n g U p t h e P r i n t e r | 4 3 Updating Your Printer Firmware To keep your printer features and functionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary. Checking the Current Firmware Version 1. Press t...
Page 44 - Epson LFP Remote window.; Configuring the Printer’s Network Adapter; Highlight the printer that you want to configure and click; Configuration; assigning an appropriate IP address.
44 4 4 | S e t t i n g U p t h e P r i n t e r 6. When the update is complete, close the Firmware Updater window and Epson LFP Remote window. If you connected your printer to a network, follow the instructions in the next section to configure the printer for your network. Configuring the Printer’s N...
Page 45 - Using Epson Film; Temperature and Humidity
45 45 The Epson Stylus Pro WT7900 is designed to print with white ink on selected Epson media, such as Epson ClearProof™ Film and CrystalClear™ Film. These media are available as rolls in either a 17-inch or 24-inch width (432 mm or 610 mm). You can also print on a variety of other roll paper and cu...
Page 46 - U s i n g F i l m a n d O t h e r M e d i a; Preparation Before Printing; the tape to separate the backing from the film.
46 4 6 | U s i n g F i l m a n d O t h e r M e d i a Preparation Before Printing • When printing with Epson film, attach the film basket and use it to catch your prints (see page 59). • If you’ve been printing with media other than Epson film, paper dust may have accumulated on the platen. This can ...
Page 47 - Additional Handling Precautions; Loading Film in the Printer; Selecting the Paper Type
47 U s i n g F i l m a n d O t h e r M e d i a | 4 7 2. Continue to remove the backing slowly and carefully to avoid creasing the media. 3. Once you’ve removed the backing, touch a metal part of the printer (or other grounded object) to discharge possible static electricity buildup caused by removin...
Page 48 - Setting Up Automatic Media Tracking and Identification
48 4 8 | U s i n g F i l m a n d O t h e r M e d i a Setting Up Automatic Media Tracking and Identification Before you load roll media in the printer, you can set up the automatic media tracking system. This system prints a barcode on the edge of the film that indicates the media type, roll length, ...
Page 49 - Placing the Roll in the Printer
49 U s i n g F i l m a n d O t h e r M e d i a | 4 9 Placing the Roll in the Printer 1. Open the roll paper cover. 2. Push the lock lever down firmly, then move the roll paper holder to the left.
Page 51 - Release the tension lever on both adapters.
51 U s i n g F i l m a n d O t h e r M e d i a | 5 1 5. Release the tension lever on both adapters. 6. Push the adapters into the paper core at both ends of the roll. Then press down on the tension levers to secure the adapters on the roll.
Page 52 - Slide the roll paper holder to align the
52 5 2 | U s i n g F i l m a n d O t h e r M e d i a 7. Move the roll paper to the right side until it touches the roll paper guide. 8. Slide the roll paper holder to align the u arrow with the roll paper adapter.
Page 54 - Loading the Film for Printing
54 5 4 | U s i n g F i l m a n d O t h e r M e d i a 11. Pull up the lock lever to lock the paper in place. Loading the Film for Printing 1. Press the l Paper Source button until the or roll icon appears on the LCD display. • Choose if you want the paper to be cut automatically after each page is pr...
Page 55 - button. Make sure you return the suction to normal after
55 U s i n g F i l m a n d O t h e r M e d i a | 5 5 3. Insert the paper into the slot. If the paper doesn’t come out, you may need to lower the suction by pressing the d button. Make sure you return the suction to normal after the paper is loaded. 4. Close the roll paper cover. 5. Press the button ...
Page 56 - Cutting Film with the Built-in Cutter
56 5 6 | U s i n g F i l m a n d O t h e r M e d i a Wait for the paper to move into position automatically, or press the button to move the paper into position right away. 6. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No and then cha...
Page 57 - Removing the Roll from the Printer; button to release the paper. It is rewound automatically. If
57 U s i n g F i l m a n d O t h e r M e d i a | 5 7 Removing the Roll from the Printer 1. Open the roll paper cover. 2. Press the button to release the paper. It is rewound automatically. If automatic media tracking is on, the barcode and paper information is printed. 3. If you don’t plan to reload...
Page 58 - Roll the paper forward so that it rests on top of the printer.
58 5 8 | U s i n g F i l m a n d O t h e r M e d i a 4. Push down the lock lever firmly to release it. Then grasp the handle on the roll paper holder and slide it all the way to the left to release the roll. 5. Roll the paper forward so that it rests on top of the printer.
Page 59 - Rewind the roll carefully and place it in its original package.; Using the Film Basket
59 U s i n g F i l m a n d O t h e r M e d i a | 5 9 6. Pull up the tension levers, then remove the adapters from the paper roll. 7. Rewind the roll carefully and place it in its original package. Using the Film Basket Use the film basket whenever you print on Epson film. The film basket protects yo...
Page 60 - Attaching the Film Basket
60 6 0 | U s i n g F i l m a n d O t h e r M e d i a Attaching the Film Basket Before attaching the film basket, you need to move the paper basket to the fully upright position. Follow the instructions below. 1. Lower the paper guides as shown. Compress the side tabs on the guides to release them. N...
Page 61 - Raise the main arm of the paper basket all the way up. Then raise the
61 U s i n g F i l m a n d O t h e r M e d i a | 6 1 2. Raise the main arm of the paper basket all the way up. Then raise the lower part of the basket and secure it with the hook-and-loop fastener straps, as shown below. 3. Unhook the storage cord and open the film basket.
Page 62 - If desired, bundle the cord using the strap as shown.
62 6 2 | U s i n g F i l m a n d O t h e r M e d i a If desired, bundle the cord using the strap as shown. 4. Make sure the straps shown below are positioned correctly. If necessary, slide the straps to the indicated positions.
Page 63 - on the front of the basket to adjust its height.
63 U s i n g F i l m a n d O t h e r M e d i a | 6 3 5. Align the basket with the guides on the printer. If necessary, push down on the front of the basket to adjust its height. 6. Slide the basket into the channels on the guides. Make sure the basket is inserted all the way.
Page 64 - Removing and Storing the Film Basket; Pull straight back on the film basket to detach it.
64 6 4 | U s i n g F i l m a n d O t h e r M e d i a Removing and Storing the Film Basket When you’re done using the film basket, you can remove it from the printer and fold it up for storage as described below. 1. Pull straight back on the film basket to detach it. 2. Fold up the basket as shown. U...
Page 65 - Using Epson Paper; or your; Guidelines for Using Epson Media; Be careful not to bend or scratch the paper.; Roll paper
65 U s i n g F i l m a n d O t h e r M e d i a | 6 5 Using Epson Paper Although the Epson Stylus Pro WT7900 is designed to work primarily with Epson film, it is possible to print on other selected Epson paper types. Check the Epson Pro Imaging website at www.proimaging.epson.com or your Epson Profes...
Page 66 - Loading Cut Sheets
66 6 6 | U s i n g F i l m a n d O t h e r M e d i a non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using. • Always select the correct paper source (roll or sheet) in both the prin...
Page 67 - Yes
67 U s i n g F i l m a n d O t h e r M e d i a | 6 7 2. Press the l Paper Source button until the sheet icon appears on the LCD display. 3. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the vertical line on the roll p...
Page 68 - Loading Heavy Sheets; Paper Source button until the
68 6 8 | U s i n g F i l m a n d O t h e r M e d i a Loading Heavy Sheets Make sure you load paper in the portrait orientation (short edge first). 1. Make sure the printer is turned on and the roll paper cover is closed. 2. Press the l Paper Source button until the sheet icon appears on the LCD disp...
Page 69 - Adjusting the Platen Gap for Thick or Thin Paper
69 U s i n g F i l m a n d O t h e r M e d i a | 6 9 6. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No and then change the settings. Press OK to save your settings. 7. Print your page. After it is finished, the sheet stays in the print...
Page 70 - Using the Paper Basket; Catching Printouts in Front of the Printer; If you are using the paper guides, make sure they are in front of the
70 7 0 | U s i n g F i l m a n d O t h e r M e d i a If you’re printing on non-Epson media, you may want to customize the settings for your paper. See page 73 for more information. Using the Paper Basket The paper basket attaches to your printer and catches your paper printouts as they come out. The...
Page 71 - paper guides so that your prints slide smoothly onto the cloth.; Catching Printouts Under the Printer; Follow these steps to catch printouts under the printer:
71 U s i n g F i l m a n d O t h e r M e d i a | 7 1 3. Raise the front of the basket so that the surface is taut. Then lower the paper guides so that your prints slide smoothly onto the cloth. Catching Printouts Under the Printer Follow these steps to catch printouts under the printer: 1. Raise the...
Page 72 - Fasten the front of the basket with the straps.; Storing the Paper Basket; If you are not using the paper basket, you can fold it out of the way.
72 7 2 | U s i n g F i l m a n d O t h e r M e d i a 2. Lower the paper guides, then raise the front of the basket all the way up. Fasten the front of the basket with the straps. Storing the Paper Basket If you are not using the paper basket, you can fold it out of the way. 1. Raise the paper guides...
Page 73 - Customizing the Settings for Your Paper; Creating Custom Paper Settings
73 U s i n g F i l m a n d O t h e r M e d i a | 7 3 Customizing the Settings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—esp...
Page 74 - Printing Your Custom Paper Settings
74 7 4 | U s i n g F i l m a n d O t h e r M e d i a 8. Examine the printed pattern for the most evenly overlapping lines. Choose the number with the most even lines. In the example shown above, the lines under number 4 are the most even. After printing the pattern, THICKNESS NUMBER is highlighted. ...
Page 75 - Selecting Custom Paper Settings
75 U s i n g F i l m a n d O t h e r M e d i a | 7 5 2. Press d to select CUSTOM PAPER, then press r . 3. Press OK to print your custom paper settings. Selecting Custom Paper Settings Once you have created a customized paper setting, you can select it whenever you print on that paper: 1. Press r Men...
Page 78 - M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r; Maintaining White Ink Cartridges; Storing and Shaking White Ink Cartridges; When you store a white ink cartridge, lay it down flat on a shelf.
78 7 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Maintaining White Ink Cartridges Due to the special properties of Epson white ink, some settling of the ink components can occur over time. This may cause uneven printing. To maintain optimal print quality, the white in...
Page 79 - M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r; Shaking the Installed White Ink Cartridge; Follow these steps to shake the white ink cartridge:; OPEN LEFT COVER; The left ink cover is unlocked.
79 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 7 9 Shaking the Installed White Ink Cartridge Once you’ve installed a white ink cartridge in the printer, it needs to be shaken weekly to maintain image quality. The printer will alert you at the end of each week when shaki...
Page 80 - Pull the cartridge straight out of its slot.
80 8 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 3. Open the cover all the way. 4. Press in the white ink cartridge and release it. The cartridge pops out. 5. Pull the cartridge straight out of its slot.
Page 81 - insert it into the slot until it clicks into place.; Checking Printer Status
81 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 8 1 6. Hold the cartridge horizontally and shake it for about 30 seconds (about 100 times). 7. Hold the cartridge with the arrow pointing toward the printer. Then insert it into the slot until it clicks into place. 8. Close...
Page 82 - Printing Status Information
82 8 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the printer. 2. Press r Menu . 3. Pr...
Page 83 - Checking and Cleaning the Print Head; Checking the Print Head
83 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 8 3 4. Press to exit the menu. For more information about the Printer Status menu, see page 128. Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print...
Page 84 - Running a Cleaning Cycle; CLEAN COLOR PAIRS
84 8 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 7. After the pattern is printed, use at least a 10 × eye loupe to examine it. • If the pattern looks good, as shown below, the print head is clean. Since cleaning liquid is nearly invisible, the printer checks the clean...
Page 86 - Refreshing the White Ink Supply
86 8 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Refreshing the White Ink Supply If the white ink density in your printouts is inconsistent even after cleaning the print head, you may need to refresh the white ink supply—especially if the printer hasn’t been used for ...
Page 88 - Replacing Ink Cartridges
88 8 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 8. Make sure AUTO is highlighted, then press r . 9. Make sure UNI-D (uni-directional) is highlighted, then press r . This is the type of alignment to start with. 10. Press OK to start the alignment process. Each alignme...
Page 89 - Check
89 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 8 9 When the B ink Check light is flashing and INK LOW appears on the LCD display, the indicated cartridge is almost expended. Make sure you have a replacement cartridge. When the light stays on and REPLACE INK CARTRIDGE is...
Page 90 - replace and release it. The cartridge pops out.
90 9 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 3. Open the ink cover all the way. Then press in the cartridge you want to replace and release it. The cartridge pops out. 4. Remove the expended ink cartridge from the printer. 5. Make sure the replacement cartridge is...
Page 91 - Other ink cartridges: 5 seconds
91 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 9 1 6. Gently shake each cartridge as shown for the following durations: • White ink cartridge: 30 seconds (about 100 times) • Other ink cartridges: 5 seconds 7. Hold the cartridge with the arrow pointing toward the printer...
Page 92 - Changing the Date and Time; Menu; Using Maintenance Mode
92 9 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Changing the Date and Time 1. Press r Menu . 2. Press d until MAINTENANCE is highlighted, then press r . 3. Press d until you see CLOCK SETTING , then press r . 4. Use the d , u , and r buttons to set each item in the d...
Page 94 - Replacing the Paper Cutter; Removing the Old Cutter
94 9 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Replacing the Paper Cutter If you notice that your paper isn’t being cut cleanly, the cutter may need to be replaced. You can obtain a new cutter (part number C12C815331). See page 10 for ordering details. Removing the ...
Page 95 - Dispose of the cutter in accordance with local regulations.
95 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 9 5 8. Loosen the screw using a Phillips-head screwdriver. 9. Carefully remove the cutter. 10. Dispose of the cutter in accordance with local regulations.
Page 96 - Installing the New Cutter; Firmly tighten the screw using a Phillips-head screwdriver.
96 9 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Installing the New Cutter Remove the new blade from its package, then follow these steps to install it: 1. Attach the new cutter to the holder. Align the white pin with the white hole as shown. 2. Firmly tighten the scr...
Page 97 - OK; Replacing the Maintenance Tank; MAINTENANCE TANK NEARLY FULL; appears on the LCD. You
97 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 9 7 4. Turn the printer back on. 5. Run the Cutter Adjustment from the Maintenance Menu on the control panel. After you print the pattern, put the two cut pieces together and select the pattern with the most precise cut bet...
Page 98 - Follow these steps to replace the tank:
98 9 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Follow these steps to replace the tank: 1. Grasp the handle at the bottom of the tank (on the side of the printer) and gently pull it out. Then place the tank in the plastic bag included with the new one. 2. Place the u...
Page 99 - Cleaning the Printer
99 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 9 9 Cleaning the Printer To keep your printer working at its best, clean it if it becomes soiled. 1. If your prints are soiled by ink on the paper feed rollers, load inexpensive roll paper and press d to feed the paper with...
Page 100 - Remove the film and paper baskets. Then clean away any dust or dirt; Transporting or Storing the Printer
100 1 0 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 5. If powdery dust has accumulated, use a toothpick or similar tool to remove it. 6. Remove the film and paper baskets. Then clean away any dust or dirt around the leg assembly using a soft brush. 7. If the outer cas...
Page 101 - M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r; Preparing the Printer for Shipment
101 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 0 1 Preparing the Printer for Shipment 1. Press the P power button to turn off the printer. Wait until the lights on the control panel stop flashing and go out, and then unplug the printer. 2. Remove the following parts:...
Page 102 - Moving the Printer on the Stand
102 1 0 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 6. Remove the two wing nuts and lock washers securing the printer to the stand (underneath the printer). Keep them in a safe place. 7. Lift the printer using the handgrips, two in front and two in back. 8. Keep the p...
Page 103 - Setting Up the Printer After Transportation; Before storing the printer, press the; AUTO NOZZLE CHECK; setting
103 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 0 3 6. Unlock the front casters. 7. Carefully roll the printer to its new location, then lock the casters. Setting Up the Printer After Transportation Setting up the printer after transporting it is almost identical to s...
Page 104 - Before returning the printer to use, follow these steps:; PRINT WITH WHITE INK; option
104 1 0 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r • Cover the printer with a non-static cloth. This helps protect it from dust, which can interfere with the print head nozzles. Before returning the printer to use, follow these steps: 1. Turn on the printer and shake...
Page 105 - Diagnosing Problems
105 105 As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed. This chapter provides instructions for the f...
Page 106 - S o l v i n g P r o b l e m s; Checking Error Messages and Lights; Light
106 1 0 6 | S o l v i n g P r o b l e m s Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer: When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD display, and the lights on the cont...
Page 107 - Explanation
107 S o l v i n g P r o b l e m s | 1 0 7 The following table lists the error messages in alphabetical order and includes an explanation and instructions for correcting the problem: Message (in alphabetical order) Explanation Response CALL FOR SERVICE An error has occurred. The number 3000 indicates...
Page 112 - Improving Print Quality; You can often improve print quality by doing the following:; Problem
112 1 1 2 | S o l v i n g P r o b l e m s Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 83 for instructions. • Align the print head. See page 87 for instructions. If these suggestions don’t help, try the solution...
Page 114 - Solving Operational Problems; Paper is loaded correctly.
114 1 1 4 | S o l v i n g P r o b l e m s Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • Paper is loaded correctly. • The printer is plugged securely into a working electrical outlet that’s not controlled...
Page 115 - Solving Miscellaneous Printing Problems
115 S o l v i n g P r o b l e m s | 1 1 5 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correctly and the printer is selected. ◗ C...
Page 116 - Solving Paper Problems; PAPER SUCTION
116 1 1 6 | S o l v i n g P r o b l e m s Solving Paper Problems If paper feed or paper jam problems occur frequently, try one or more of the following solutions: • Make sure the printer’s environment falls within the required temperature and humidity range (see page 121). • When storing and using E...
Page 117 - Clearing Paper Jams; Cut the paper at the paper insertion slot.
117 S o l v i n g P r o b l e m s | 1 1 7 Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a paper jam message on the LCD display. Follow these steps to clear a paper jam: 1. Cut the paper at the paper insertion slot. 2. If the paper release light is not on,...
Page 118 - power button to turn the
118 1 1 8 | S o l v i n g P r o b l e m s 4. Open the front cover if necessary. 5. Carefully pull down the jammed paper. Caution: To avoid damaging the printer, do not touch the rollers, ink absorption pads, ink tubes, or cables around the print head. 6. Close the front cover, if necessary. Press th...
Page 119 - Uninstalling and Reinstalling the Driver; Windows 7 or Windows Vista; a program; Windows XP; EPSON Printer Software
119 S o l v i n g P r o b l e m s | 1 1 9 Uninstalling and Reinstalling the Driver If you need to uninstall and then reinstall the communication driver for any reason, follow the instructions below. 1. Do one of the following: Windows 7 or Windows Vista : Click > Control Panel > Uninstall a pr...
Page 121 - Operation
121 121 Environmental Environmental specifications for the media you’re using may be more restrictive; see page 45 if you’re using Epson film. Electrical Check the label on the back of your printer for voltage information. Operation Storage Temperature 50 to 95 ° F (10 to 35 ° C) Print quality guara...
Page 122 - S p e c i f i c a t i o n s; Dimensions and Weight; Roll Paper; Specification
122 1 2 2 | S p e c i f i c a t i o n s Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet (10Base-T or 100Base-TX) Safety Approvals Media Roll Paper Specification Description Height 48 inches (1218 mm) Width 53.4 inches (1356 mm) Depth 26.26 inches (667 mm) Weight (w...
Page 123 - S p e c i f i c a ti on s; Cut Sheets; Ink Cartridges; Weight range; ) bond up to posterboard; Cartridge life
123 S p e c i f i c a ti on s | 1 2 3 Cut Sheets Printable Area Default roll paper margins are 0.59 inch (15 mm) top and bottom, and 0.12 inch (3 mm) right and left. Using the menu system, you can set all the margins to 15 mm or 3 mm, or set the top margin to 35 mm. See page 128 for details. Ink Car...
Page 125 - Control Panel Buttons and Lights; Button
125 125 This Appendix summarizes the functions of the control panel buttons (below), describes the informational messages and icons you may see on the LCD display (see page 127), and lists the available menu settings (see page 128). Control Panel Buttons and Lights See “Checking Error Messages and L...
Page 126 - C o n t r o l P a n e l S u m m a r y
126 1 2 6 | C o n t r o l P a n e l S u m m a r y d Paper feed (down) Feeds the paper forward when loaded. Press and hold to feed paper faster. When paper is unlocked, reduces paper suction Changes setting parameters within menu mode u Paper feed (up) Feeds the paper backward to the printing positio...
Page 127 - LCD Display Icons
127 C o n t r o l P a n e l S u m m a r y | 1 2 7 LCD Display Icons Icon Description Paper source icons Sheet Roll paper with Auto Cut On Roll paper with Auto Cut Off Platen gap icons Widest Wider Wide Narrow Roll paper icons Displays when a non-default ROLL PAPER MARGIN setting is selected in the P...
Page 128 - Menu Setting Summary; Press the; button to enter menu mode and select the settings; Menu setting
128 1 2 8 | C o n t r o l P a n e l S u m m a r y Menu Setting Summary Press the Menu button to enter menu mode and select the settings summarized here. Menu setting Description PRINTER SETUP menu PLATEN GAP Adjusts the distance from the print head to the paper; see page 69 for details. NARROW for t...
Page 129 - TEST PRINT menu; MAINTENANCE menu
129 C o n t r o l P a n e l S u m m a r y | 1 2 9 TEST PRINT menu NOZZLE CHECK Prints a nozzle check pattern; see page 83 for details. STATUS SHEET Prints a sheet showing the status of various printer parts and settings; see page 82 for details. NETWORK STATUS SHEET Prints a sheet showing the networ...
Page 130 - PAPER SETUP menu (see page 47 for details); HEAD ALIGNMENT menu (see page 87 for details); OPTIONS SETUP
130 1 3 0 | C o n t r o l P a n e l S u m m a r y PAPER SETUP menu (see page 47 for details) ROLL PAPER REMAINING Sets up the automatic media tracking and identification system. When this setting is ON , you can also set the ROLL PAPER LENGTH and ROLL LENGTH ALERT to keep track of the remaining pape...
Page 131 - Index
131 131 A Accessories, 10Aligning print head, 87 to 88Auto cleaning times, 93Auto nozzle check, 83, 103Automatic media tracking, 48 B Banding, 112Barcode, 48Basket film, 30 to 33, 59 to 64paper, 23 to 29 Blank pages, 115Blurry prints, 113Buttons, control panel, 16, 106, 125 to 126 C Cable power, 37p...
Page 132 - I n d e x; Epson film
132 1 3 2 | I n d e x Epson film environmental conditions, 45handling, 46 to 47loading, 47 to 56removing from printer, 57 to 59using, 45 to 64 EpsonNet Config, 44Error messages, 107 to 110Ethernet port, 15, 41, 122 F Faint prints, 112Film basket assembling, 30 to 33attaching, 59 to 63storing, 64 Fil...
Page 133 - see
133 I n d e x | 1 3 3 MyEpsonPrinter.com, checking status, 82 N Network configuring software, 44connection, 41, 42 Network Setup menu, 130Nozzle check automatic, 83 to 87manual, 83 to 84, 104 O Optional equipment, 10 P Page Line setting, 56Paper configuration settings, 73 to 75custom settings, 113cu...
Page 134 - Problems
134 1 3 4 | I n d e x Printer (continued) total print volume, 82transporting, 100 to 103turning off, 13weight, 122 Problems banding, 112blank paper, 115blurry prints, 113cable, 114, 115color, 112, 115diagnosing, 105faint prints, 112garbled characters, 115ghosting, 112margin, 115misalignment, 112misr...
Page 135 - USB cable
135 I n d e x | 1 3 5 USB cable connecting, 41port, 122requirements, 11 W Waste ink system, 81 to 83, 97 to 98Weight of printer, 122White ink cleaning nozzles, 83maintenance, 78 to 81refreshing, 86, 104replacing with cleaning liquid, 83, 129 shaking, 78 to 81status in print head, 16troubleshooting, ...