Epson M248A - Manuals

❏ If you plan to use a printer stand, follow these guidelines:- Use a stand that can support at least twice the weight of the printer.- Never use a stand that tilts the printer. The printer should always be kept level.- Position your printer’s power cord and interface cable so they do not interfere ...

Restriction of use When this product is used for applications requiring high reliability/safety, such as transportationdevices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safetydevices, etc.; or functional/precision devices, etc., you should use this pro...

For Argentina users When handling AC adapter ! Precaución: Confirme que el cable de alimentación de CA cumpla con las normas de seguridad localespertinentes. ❏ Coloque la impresora y la fuente externa de poder cerca a una toma eléctrica de pared de la quepueda desenchufar la fuete externa de poder f...

❏ Desenchufe la impresora y la fuente externa de poder antes de limpiar la impresora. Límpiela sólocon un paño húmedo. No utilice productos de limpieza líquidos o en aerosol. No aplique líquidode ningún tipo directamente al cristal de la impresora. ❏ Desenchufe la impresora y la fuente externa de po...

Production month and year: Labeled on the product with 6 numbers following MD. (MD: YYYYMM) Country of production: Labeled on the product GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide Safety Instructions 15

Chapter 3 Paper Handling Acceptable Paper Conditions ! Caution: ❏ Do not use paper that is folded, creased, curled, torn, stained, or stamped. A: TornB: CurledC: CreasedD: Folded ❏ Use only paper that meets the paper specifications. For more information, see “Paper” onpage 92. Printing on Continuous...

Position the printer and continuous paper as shown in the illustrations below so that the paper isloaded smoothly. * 1 m or less Note: ❏ The printing position may be misaligned if the continuous paper touches the printer’s stand or anycables. Position the continuous paper so that it is loaded smooth...

2. Facing the back of the printer, release the right sprocket unit by pulling the sprocket lock lever up. 3. Slide the right sprocket to match the width of your paper, but do not lock it. Note: The left sprocket unit is fixed in place and cannot be adjusted. 4. Slide the center paper support halfway...

❏ If the trailing edge of the paper is past the paper sensor after the printed document is torn off, thepaper will be fed forward without being printed. ❏ Do not pull the loaded paper out of the tractor unit. Doing so may cause paper jams or printermalfunctions. Also, the top-of-form position settin...

1. After printing is finished and the printer advances the paper to the tear-off position, tear off all printed pages while holding the paper. * perforation Note: The time until the paper begins to advance to the tear-off position after printing is finished can be set.To change the settings, see “Se...

Loading Special Paper Labels You can use only labels with a continuous base sheet. Single-sheet labels cannot be used. Follow these steps to load labels. ! Caution: ❏ Use labels only under normal operating conditions because labels are especially sensitive totemperature and humidity. ❏ When using gl...

2. Press the FF button to eject the last label form forward. Using the Micro Adjust Function The Micro Adjust function allows you to move the paper forward or backward in 0.141 mm(1/180-inch) increments so that you can make precise adjustments to the top-of-form and tear-offpositions. Adjusting the ...

Note: The printer has a minimum and a maximum tear-off position (up to 50.8 mm [2 inches] backwardor 25.4 mm [1 inch] forward). If you try to adjust the tear-off position beyond these limits, the printerbeeps and stops moving the paper. When the paper reaches the default tear-off position, the print...

Chapter 4 Printer Software About Your Printer Software The Epson software includes the printer driver and EPSON Status Monitor 3. The printer driver is software that allows your computer to control the printer. You need to install theprinter driver so your Windows applications can take full advantag...

2. Right-click your printer icon, and then click Printing Preferences . The Printing Preferences dialog box appears. The Main, Paper, Layout, and Utility menus in the dialog box contain theprinter driver settings. If you click Printer properties (Windows 8.1, 8, 7, Server 2012 R2, Server 2012, or Se...

Printer settings Settings Explanations Media Type Select the media type you want to use. Color This setting cannot be changed. The GP-C830/GP-C831/GP-C832 can print only in colorand the GP-M830/GP-M831/GP-M832 can print only in black and white. Mode* Select Automatic to print with the best settings ...

Adding custom paper sizes If your paper is not included in the Paper Size drop-down list, you can add the size to the list. 1. For Windows 8.1, 8, Server 2012 R2, or Server 2012: Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click Settings , and then click...

Settings Explanations Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where youcan make settings for EPSON Status Monitor 3. For more information, see“Setting up EPSON Status Monitor 3” on page 32. Using EPSON Status Monitor 3 EPSON Status Monitor 3 allows you ...

Select Notification Displays the error item check box On/Off status. Select this check box to display the selected error notification. Select Shortcut Icon The selected icon is displayed on the taskbar. The setting’s example is shown onthe right window. By clicking the shortcut icon, you can access ...

You can check the printer status in this window. Note: It might not be possible to retrieve the printer status during printing. In this situation, click the EPSON Status Monitor 3 button in the Utility tab, and use the printer with the status window left open. Printing barcodes or 2D symbols The pri...

Setting barcode fonts or 2D symbol fonts Before printing barcodes or 2D symbols, specify the font type, the font size, and so on, with the printerdriver. 1. Access the printer driver. See “Using the Printer Driver” on page 27. 2. Click the Utility tab, and then click Barcode and 2D Symbol . 3. Set e...

Note: ❏ Specify the font size that is set with the Specified Point for the barcode. If other font sizes are specified, the barcode cannot be printed. ❏ When printing and using barcodes, make sure that they can be scanned correctly under the actualusage conditions. Setting the Auto Tear-Off Function ...

Setting whether the buzzer sounds when an error occurs 1. Access the printer driver. See “Using the Printer Driver” on page 27. 2. Click the Utility tab, and then click the Notification Setting button. 3. Select Beep to have the buzzer sound when an error occurs, or select No Beep to have the buzzer...

To adjust the print position to the left when viewed from the front of the printer, set a positivevalue. To adjust the print position to the right, set a negative value. 4. Click OK . Note: Data that is outside the printable area due to the print position adjustment cannot be printed. USB Replacemen...

3. Insert the printer software CD-ROM in the CD-ROM drive. Note: ❏ If the language selection dialog box appears, select your language. ❏ If the EPSON Installation Program dialog box does not appear automatically, double-click the My Computer icon, right-click the CD-ROM icon, click OPEN in the menu ...

This software is installed automatically when the printer driver is installed. Specify the following settings to communicate at high speed. 1. For Windows 8.1, 8, Server 2012 R2, or Server 2012: Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click Settings ...

❏ You can output configuration information for the network printer as a SYLK format file. Becausethe SYLK format is supported by Microsoft Excel, the user can make batch settings or changes tothe configuration information for multiple printers. ❏ Previous configuration information is stored as a log...

EPSON Printer Setting EPSON Printer Setting allows you to change the printer's default settings. This tool is included in the printer software CD-ROM. Start the tool from the printer softwareCD-ROM. To change the settings, see the online help for EPSON Printer Setting. Setting Up Your Printer on a N...

❏ The screen shots that are shown on the following pages may differ depending on the version ofWindows that you are using. Setting up your printer as a shared printer Note: You must log on to the printer server computer as the administrator. 1. For Windows 8.1, 8, Server 2012 R2, or Server 2012: Cli...

In either case, follow the on-screen instructions. 3. For Windows 8.1, 8, 7, Vista, XP, Server 2012 R2, Server 2012, Server 2008 R2, Server 2008, or Server 2003:Select Share this printer , and then type the name in the Share name box and click OK . Note: ❏ Do not use spaces or hyphens for the shared...

Sharing the printer when the firewall is on Note: To share files and printers when the Windows firewall is on, perform the following procedure. Windows 8.1, 8, Server 2012 R2, or Server 2012 1. Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click Settings ,...

5. Enter the following information for the port name, and then click OK . \\Name of computer connected to the target printer\name of shared printer 6. After returning to the Printer Ports dialog box, click Close . 7. Check that the name you entered for the port has been added and selected, and then ...

When canceling all printing documents, select Cancel All Documents on the Printer menu. When canceling a specific document, select the document you want to cancel, and then select Cancel on the Document menu. The print job is canceled. Uninstalling the Printer Software When you want to reinstall or ...

5. Click the Printer Model tab, select the icon of the printer you want to uninstall, and then click OK . Note: ❏ EPSON Status Monitor 3 is uninstalled with the printer driver. EPSON Status Monitor 3 cannotbe uninstalled separately. ❏ USB Replacement Service and BI Parallel Port Driver can be uninst...

Chapter 5 Control Panel Using the Control Panel You can control simple printer operations—such as advancing paper to the tear-off position, formfeeding, loading and ejecting paper, cleaning the print head, and canceling print jobs—with thebuttons on the control panel. The control panel lights show t...

For Taiwanese users GP-C830 GP-M830 For other users GP-C830/GP-C831 GP-M830/GP-M831 1. Cover light On when the right/left ink cartridge cover or top cover is open. GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide Control Panel 54

Chapter 6 Troubleshooting Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printerstops working and one or more control panel lights are on or flashing or the printer beeps, use thefollowing table to diagnose and fix the problem....

Panel light state Beep pattern Problem Solution k On k Cover k Paper k Tear Off k Pause O O O O O A fatal error has occurred. Turn off the printer and check for a paper jam. If there is a paper jam,remove the jammed paper, and then turn on the printer. If the scale is dirty, clean it with a soft clo...

The outlet may not be operating. If the electrical outlet is controlled by an outside switch orautomatic timer, use a different outlet. Plug another electricaldevice, such as a lamp, into the outlet to determine whether theoutlet is operating properly. Printing Printing or printout quality problems ...

Paper may be jammed. Turn off the printer and check for a paper jam. If there is a paperjam, remove the jammed paper, and then turn on the printer. If theproblem persists, turn off the printer, wait several minutes, andthen turn it on again. The beeper sounds five sets of five short beeps (twenty-fi...

The software may not be properly configured. Check that the software is correctly configured for your printer. Printing position problems Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the nextpage. Cause What to do The top margin or top-of-f...

The paper supply is obstructed. Make sure the paper supply is not obstructed by a cable or someother object. The tear-off position is not aligned correctly. Cause What to do The tear-off position setting is incorrect. Adjust the tear-off position using the Micro Adjust function. Formore information,...

Multiple users are logged on to a single computerat the same time. On a Windows 8.1/8/7/Vista/XP system with multiple users, acommunication error may occur when switching to a new userand starting a new print job while the print job for the previoususer is still printing. Make sure that the print jo...

❏ If you are using a USB hub, connect the printer to the first tier of the hub, or connect the printerdirectly to the computer’s USB port. Clearing Paper Jams Follow these steps to clear a paper jam. ! Caution: Pull out the jammed paper gently. If you remove the jammed paper with force, torn pieces ...

5. Remove the paper. Pull the continuous paper forward or backward out of the printer. Note: Pull paper straight out to remove it from the printer. 6. Open the top cover and make sure there is no paper left. 7. Attach the continuous paper to the tractor unit. See “Printing on Continuous Paper” on pa...

Chapter 7 Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using thetroubleshooting information in your product documentation. If you have a Web browser and canconnect to the Internet, access the site at: http://support...

❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to yourproduct documentation, we provide the fol...

Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),Sales Enquiries, and Technical Support via e-mail are a...

❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏ Information o...

Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson Customer support. Help for Users in North America Epson provides the technical support services listed below. Internet Support Visit Epson’s support website for your printer (U.S. or Canada) fo...

Purchase Supplies and Accessories You can purchase Epson ribbons at http://www.epson.com (U.S. sales) or http://www.epson.ca(Canadian sales).You can also purchase supplies from an Epson authorized reseller. To find thenearest one, call 800-GO-EPSON (800-463-7766). Help for Users in Latin America Eps...

Country Telephone Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570 Guatemala* 1-800-835-0358 Honduras** 800-0122 Code: 8320 Mexico Mexico City Other cities (52 55) 1323-2052 01-800-087-1080 Nicaragua* 00-1-800-226-3068 Panama* 00-800-052-1376 Peru Lima Other cities (51...

Chapter 8 Consumables Replacing the Ink Cartridges Genuine Epson ink cartridges When replacement of any of the ink cartridges is required, you cannot print. Genuine Epson inkcartridges are designed and manufactured to work properly with your Epson printer. They ensureproper operation and long life o...

❏ Open the printer driver, click the Utility tab, and then click the EPSON Status Monitor 3 button. A graphic displays the ink cartridge status. Note: If any of the ink cartridges installed in the printer is broken, incompatible with the printer model, orimproperly installed, EPSON Status Monitor 3 ...

❏ The progress meter appears automatically when you start a print job. Note: To display the progress meter automatically, click the Utility tab in the printer driver dialog box, click Other Config , and then select the Show Progress Meter check box. Precautions on ink cartridge replacement Read all ...

❏ For maximum ink efficiency, only remove an ink cartridge when you are ready to replace it. ❏ Do not refill the ink cartridges. Other products not manufactured by Epson may cause damagethat is not covered by Epson’s warranties, and under certain circumstances, may cause erraticproduct behavior. ❏ K...

❏ When the printer is turned off using the On button, the print head is automatically covered to prevent the ink from drying. If you will not use the printer after installing the ink cartridges, makesure to turn off the printer using the On button. Do not unplug the power cord or turn off the circui...

2. Open the ink cartridge cover. Note: Wait for four seconds or more before removing the ink cartridge. Otherwise, ink may squirt. 3. Push in the used cartridge so the cartridge pops out slightly. GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide Consumables 79

Chapter 9 Product Information Printer Parts a. top cover b. control panel c. ink cartridge cover (left) d. output tray e. ink cartridge cover (right) a. center paper support* b. paper sensor GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide Product Information 83

c. sprockets* d. connector cover e. power plug connector f. USB interface connector g. parallel interface connector h. ethernet interface connector i. cable holders * tractor unit parts Printer Specifications Mechanical Printing method: Serial ink jet Printing speed: Print quality:Super Draft/Draft ...

Ink cartridges: Color: GP-C830/GP-C831/GP-C832 Black, Yellow, Magenta, Cyan Color: GP-M830/GP-M831/GP-M832 Black Cartridge life Use within 6 months afterinstalling in the printer. Temperature Operation:10 to 35 ˚C (50 to 95 ˚F) Electronic ! Caution: For the Ethernet cable, use a cable with CAT5e shi...

For other users Bitmap fonts:EPSON Draft 10, 12, 15 cpiEPSON Roman 10, 12, 15 cpi, proportionalEPSON Sans Serif 10, 12, 15 cpi, proportionalEPSON Courier 10, 12, 15 cpiEPSON Prestige 10, 12 cpiEPSON Script 10 cpiEPSON OCR-B 10 cpiEPSON Orator 10 cpiEPSON Orator-S 10 cpiEPSON Script C proportional Sc...

AC power consumption Approx. 33 W (ISO24712 pattern) Approx. 8 W in standby mode Approx. 2.9 W in sleep mode* Approx. 0.2 W in power-off mode * When three minutes pass in the following conditions, the printer enters sleep mode. - No error- There is no data in input buffer- Ink cartridge covers are c...

Labels (continuous base sheet): Label size 38.1 mm (1.5 inches) in height, minimum50.8 mm (2.0 inches) in width, minimum2.5 mm (0.1 inch) corner radius Base sheet width 76.2 to 241.3 mm (3.0 to 9.5 inches) Base sheet length 38.1 to 558.8 mm (1.5 to 22.0 inches) Base sheet thickness 0.076 to 0.14 mm ...

C 2 mm (0.079 inch) Printable area Continuous paper: A The minimum top and bottom margins above and below the perforation are 2.0 mm (0.079inch) each. B The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 241.3 mm (9.5 inches) and the maximum printable width is2...

Label (continuous base sheet): A 2 mm (0.0787 inch) or more B 12.7 mm (0.5 inch) or more C 2 mm(0.0787 inch) or more D 1.5 mm (0.0591 inch) or more AC Adapter Electrical Specifications Use the specified AC Adapter (EPSON AC Adapter K, Model: M248A) only. Input Rated voltage AC 100 to 240 V Rated fre...

Command Lists Your printer supports the ESC/P control codes listed below. ESC/P control codes Selecting an ESC/P printer in your software allows you to use advanced fonts and graphics. General operation: ESC @, ESC U Paper feeding: FF, LF, ESC 0, ESC 1, ESC 2, ESC 3, ESC A, ESC+, CR Page format: ESC...

ESC * Graphics: ESC K, ESC L, ESC Y, ESC Z, ESC ^ Bar code: ESC (B Character Tables You can select the character tables and character sets below. Character tables: For Indian users One Italic and 17 graphical character tables:Italic table, PC437 (US, Standard Europe), PC850(Multilingual), PC860 (Por...

One Italic and eight graphical character tables:Italic table, PC437 (US, Standard Europe), PC850(Multilingual), PC860 (Portuguese), PC863(Canadian-French), PC865 (Nordic), PC858 (MultilingualEuro), GB18030 For other users Standard version:One Italic and 12 graphical character tables:Italic table, PC...

❏ This is a Class A product. In a domestic environment this product may cause radio interference inwhich case the user may be required to take adequate measures. ❏ The connection of a non-shielded printer interface cable to this printer will invalidate the EMCstandards of this device. ❏ You are caut...

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Europe EMC Directive 2004/108/EC EN 55022 Class AEN 55024 IEC 61000-4-2IEC 61000-4-3IEC 61000-4-4IEC 61000-4-5IEC 61000-4-6IEC 61000-4-11 Oceania EMI AS/NZS CISPR22 Class A Checking the Print Head Nozzles If you find th...

3. Access the printer driver. See “Using the Printer Driver” on page 27. 4. Click the Utility tab, and then click the Nozzle Check button. 5. Follow the on-screen instructions. Using the control panel Follow these steps to check the print head nozzles using the control panel. 1. Make sure that paper...

Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solvethese problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the Head Cleaning...

❏ If print quality remains a problem, contact Epson Service Center. For more information, see“Contacting Customer Support” on page 67. ❏ To maintain print quality, Epson recommends printing a few pages on a regular basis. Aligning the Print Head Adjusting the media feed If you notice a misalignment ...

! Caution: Do not turn off the printer while the printer is printing the adjustment patterns. Doing so maycause the printer to store incorrect settings. If you turned off the printer during the adjustmentprocess, start Bi-D Adjustment again. 1. Make sure that no lights are indicating errors. 2. Make...

Network settings The information for the network settings, such as the MAC address, IP address, and security settings,are printed on the status sheet. 1. Make sure that paper is attached to the tractor unit and that the printer is turned on. 2. Press the Tear Off button and Load/Eject button at the ...

Cleaning the outer case ! Caution: ❏ Never use alcohols or thinners to clean the printer; these chemicals can damage the printercomponents as well as the case. ❏ Be careful not to get water onto the printer mechanism or electronic components. 1. Turn off the printer and remove any paper loaded in th...

! Caution: ❏ When cleaning the printer using a brush, be careful not to touch the linear scale or thecarriage shafts with the brush and make sure that dust does not adhere to the shafts.Otherwise, the print quality may be adversely affected. ❏ Do not brush any dust toward the print head. Brush dust ...

! Caution: When cleaning the scale, be careful not to touch or damage the linear scale or the carriageshafts. * scale** linear scale*** carriage shaft Cleaning the paper feed rollers Dirty paper feed rollers may cause paper jams or dirty printouts. Follow these steps to clean the paperfeed rollers. ...

6. Hold down the Pause button for about three seconds. The Pause light flashes and the printer enters Micro Adjust mode. 7. Clean the paper feed rollers with a cotton-tipped applicator dampened with alcohol (ethanol or isopropyl alcohol). Press the FF button or Load/Eject button to rotate the roller...

Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko EpsonCorporation. The information contained he...

3. The open source software programs are WITHOUT ANY WARRANTY; without even theimplied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULARPURPOSE. See the license agreements of each open source software program for more details,which are described on \Manual\OSS\OSS.pdf in the Utility & Doc...

Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 8.1 , 8 , 7 , Vista , XP , Server 2012 R2 , Server 2012 , Server 2008 R2 , Server 2008 , and Server 2003 . ❏ Windows 8.1 refers to Windows 8.1, Windows 8.1 Pro, and Windows 8.1 Enterprise. ❏ Win...