Epson EZ-Load- Manuals

Document # 720000-0000 May 2008 vi EZ LOAD PRINTER Service Manual Figures F IGURE 1: N ANOPTIX EZL OAD PRINTER HARDWARE REV . 1 .......................... 1 F IGURE 2: N ANOPTIX EZL OAD PRINTER HARDWARE REV . 2 .......................... 2 F IGURE 3: N ANOPTIX EZL OAD STRETCH PRINTER ..................

Document # 720000-0000 May 2008 vii EZ LOAD PRINTER Service Manual Tables T ABLE 1: S PECIFICATIONS .......................................................................... 3 T ABLE 2: LED INFORMATION ...................................................................... 8 T ABLE 3: I NTERFACE POR...

Document # 720000-0000 May 2008 1 EZ LOAD PRINTER Service Manual 1. About the Printer 1.1 Description of Printer The Nanoptix EZ-Load printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. T...

Document # 720000-0000 May 2008 3 EZ LOAD PRINTER Service Manual 1.3 General specifications Print Method Direct Thermal Resolution 8 dot/mm (203 dpi) Print Width 80mm Paper Width 80mm or 82.5 mm Max Roll Diameter EZLoad H/W rev 1: 115mm EZLoad H/W rev 2: 125 mm EZLoad Stretch: 152 mm Operating Tempe...

Document # 720000-0000 May 2008 4 EZ LOAD PRINTER Service Manual 2 Printer Controls 2.1 Paper Loading Caution: Do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print a...

Document # 720000-0000 May 2008 6 EZ LOAD PRINTER Service Manual 2.2 Resetting Printer In the event of a fault condition, simply disconnect the printer’s power connector to reset. Once the printer is re-connected, it will go through a startup routine and reset itself. Figure 7: Resetting printer

Document # 720000-0000 May 2008 7 EZ LOAD PRINTER Service Manual 2.3 Paper Feed Button Use the Paper Feed Button to advance the paper. Figure 8: Paper feed button

Document # 720000-0000 May 2008 8 EZ LOAD PRINTER Service Manual 2.4 Status LED Condition LED Status Unit ready ON Unit is in Reset or Booting OFF Unit in standby (powered off) OFF Paper Out Slow Blink Door Open Fast Blink Paper Jam Fast Blink Missing Black Index Mark Fast Blink Temperature Error Me...

Document # 720000-0000 May 2008 9 EZ LOAD PRINTER Service Manual 2.5 Testing the Printer Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to judge the printing quality. Figure 10: Status ticket To print the test ticket, power-on the printer whil...

Document # 720000-0000 May 2008 10 EZ LOAD PRINTER Service Manual 3 Troubleshooting the Printer 3.1 Printer Interface Ports 3.1.1 PCB – non-DSP (100995-XXX) Port Identification Connector Type Function A DB9 receptacle RS-232 communication (optional daughter PCB) B USB type mini B USB communication C...

Document # 720000-0000 May 2008 12 EZ LOAD PRINTER Service Manual 3.2 Pin designation of Communication Interfaces 3.2.1 RS-232 (DB-9) Pin Signal Name Printer I/O Host I/O Printer Function 1 n/a always driven low (high on RS232 side) Input None 2 PRT_RS232_TXD Output Input Data transmit 3 PRT_RS232_R...

Document # 720000-0000 May 2008 13 EZ LOAD PRINTER Service Manual 3.3 Sensors and switches Sensor / Switch Function A Door Closed B Paper Out C Paper Low D Top Of Form (index mark) (optional) N/A Jam Detect (optional) Table 7: Sensors & switches Figure 13: Sensors & switches

Document # 720000-0000 May 2008 14 EZ LOAD PRINTER Service Manual 3.4 Printing Problems The table below can be used to determine the cause and resolution of the most common problems that may occur. If the information in this section does not correct the problem, contact your authorized service repre...

Document # 720000-0000 May 2008 15 EZ LOAD PRINTER Service Manual 3.6 Connector Layout, Main Controller PCB 3.6.1 PCB – non-DSP (100995-XXX) Letter Cable designation Connector Color PCB designation Function A none N/A J101 Jam detect B none N/A J700 top of form C J17 red J401 cutter motor D J6 blue ...

Document # 720000-0000 May 2008 17 EZ LOAD PRINTER Service Manual 4 Media and Supplies Guide 4.1 Thermal Paper Specifications The printer requires qualified thermal paper with the following dimensions: 4.1.1 EZload H/W rev.1 Table 11: Paper specs EZLoad rev1 4.1.2 EZload H/W rev.2 Table 12: Paper sp...

Document # 720000-0000 May 2008 18 EZ LOAD PRINTER Service Manual 4.2 Ordering Thermal Paper We recommend the following paper grades produced by their respective manufacturers. There are a number of paper converters qualified to supply this paper, provided the thermal paper rolls are from these reco...

Document # 720000-0000 May 2008 19 EZ LOAD PRINTER Service Manual 5 Parts Figure 16: Parts

Document # 720000-0000 May 2008 21 EZ LOAD PRINTER Service Manual 6 Mechanical Drawings Figure 17: EZLoad H/W rev 1 & 2 (in mm)

Document # 720000-0000 May 2008 23 EZ LOAD PRINTER Service Manual Spare parts replacement instructions Note: Follow instructions below for disassembly of defective parts. Follow instructions in the reverse order for reassembly. Tool required: REFERENCE DESCRIPTION TOOL 1 SCREWDRIVER, SLOTTED #6 TOOL...

Document # 720000-0000 May 2008 25 EZ LOAD PRINTER Service Manual 6.4 Instruction D: Removal of the main PCB 1. Disconnect all connectors 2. Remove four (4) screws as shown in Figure 22 using tool 2 Figure 22: Main PCB 6.5 Instruction E: Removal of PCB mounting plate 1. R emove four (4) screws as sh...

Document # 720000-0000 May 2008 26 EZ LOAD PRINTER Service Manual 6.6 Instruction F: Removal of printing mechanism 1. Remove top cover by following instruction A 2. Disconnect all printing mechanism harnesses 3. Open door and remove three (3) screws which are holding roller part of mechanism, as sho...

Document # 720000-0000 May 2008 27 EZ LOAD PRINTER Service Manual 6.7 Instruction G: Removal of the paper low sensor 1. Remove top cover by following instruction A 2. Disconnect paper low harnesses 3. Remove two (2) screws as shown in Figure 27 using tool 2 Figure 27: paper low sensor 1 1. Separate ...

Document # 720000-0000 May 2008 29 EZ LOAD PRINTER Service Manual 7 Printer Cleaning Instructions Note: Under normal operating conditions, the minimum interval for cleaning the Nanoptix EZLoad printer is 3 months or 5 km of paper printed, whichever comes first. Isopropyl alcohol cleaning pens and pr...

Document # 720000-0000 May 2008 30 EZ LOAD PRINTER Service Manual 7.2 Clean the print line (black line on the print head) with a cotton swab and isopropyl alcohol. Figure 33: Clean print head 7.3 Clean roller with a cotton swab and isopropyl alcohol Figure 34: Clean roller 7.4 Clear dust off static ...

Document # 720000-0000 May 2008 31 EZ LOAD PRINTER Service Manual 7.5 Clean paper low sensor with a cotton swab and isopropyl alcohol Figure 36: Clean paper low sensor 7.6 Clean optional top of from sensor with a cotton swab and isopropyl alcohol if in use Figure 37: Clean TOF sensor

Document # 720000-0000 May 2008 32 EZ LOAD PRINTER Service Manual 8 Service & Support 8.1 Returning printers back to Nanoptix for repairs (RMA) • Send repair approval request to Nanoptix Inc. which should include: - Printer model # - Serial # - Brief problem description • Ship defective products...

EZ-Load Thermal Printer Owner’s Manual Tables TABLE 1: SPECIFICATION ........................................................................................................................... 2 TABLE 2: TROUBLESHOOTING WITH THE STATUS LED ...............................................................

EZ-Load Thermal Printer Owner’s Manual 1. About the Printer 1.1 Description of Printer The Nanoptix EZ-Load printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer is small enough...

EZ-Load Thermal Printer Owner’s Manual 1.2 General specifications Print Method Direct Thermal Resolution 8 dot/mm (203 dpi) Print Width 80mm Paper Width 80mm or 82.5 mm Max Roll Diameter 115mm Operating Temperature 0 to 50 C Storage Temperature -40 C to +65 C Operating Relative Humidity 20% to 85% R...

EZ-Load Thermal Printer Owner’s Manual 1.3 Printer Controls To reset Printer Simply plug and unplug the printer to reset in the event of a fault condition. Once the printer is re-plugged, it will go through a startup routine and reset itself. Figure 2: Resetting Printer 101049 Sept. 21, 2005 3

EZ-Load Thermal Printer Owner’s Manual Paper Feed Button Use the Paper Feed Button to advance the paper. Paper Feed Figure 3: Paper Feed Button 101049 Sept. 21, 2005 4

EZ-Load Thermal Printer Owner’s Manual 1.4 Changing Paper Caution: Do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print any transactions, the data may be lost. 1. Op...

EZ-Load Thermal Printer Owner’s Manual 1.5 Testing the Printer Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to judge the printing quality. Model: TITANIA Firmware: TIT-2.41G-61UCS COMMUNICATION Interface: IEEE1284 (0) or Serial Baud: 9600 Da...

EZ-Load Thermal Printer Owner’s Manual 1.6 Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this ...

EZ-Load Thermal Printer Owner’s Manual Printer Does Not Work Problem Possible Causes What to Do Check that printer cables are properly connected on both ends. Printer not plugged in. Check that the host or power supply is switched on. Check Printer LED. Printer Does Not Function When Turned On. Door...

EZ-Load Thermal Printer Owner’s Manual 2. Media and Supplies Guide 2.1 Thermal Paper Specifications The printer requires qualified thermal paper with the following dimensions: Width Diameter Outside Core Diameter 80 mm ± .2 mm (3.15 in. ± .008 in.) 115 mm max. (4.5 in.) 45mm (1.75 inches) 82.5 mm ± ...

EZ-Load Thermal Printer Owner’s Manual 2.3 Ordering Miscellaneous Supplies Power Supply and Power Cord Contact your sales representative to order the power supply and power cords listed in the table. The numbers are for reference only. Suppliers may use other numbers. Part Part Number Power Supply (...

EZ-Load Thermal Printer Owner’s Manual Communication Cables Pin-Out The tables below detail the connection pin-out for the RS-232 interface (Female Receptacle DB-9). Pin Signal Name Printer I/O Host I/O Printer Function 1 n/a always driven low (high on RS232 side) Input None 2 PRT_RS232_TXD Output I...

EZ-Load Thermal Printer Owner’s Manual 3. Communicating with the Printer Over the years, Nanoptix has developed emulations for compatibility with the most popular printers in the market. At the time of printing this manual, the following emulations are available: i. Epson LQ570+ ii. Epson TM-T88III ...

EZ-Load Thermal Printer Owner’s Manual APPENDIX A: Mechanical Drawings Figure 8: Mechanical Dimensions (in mm) 101049 Sept. 21, 2005 15