Page 2 - ii; EZ LOAD PRINTER; Legal Notices
Document # 720000-0000 May 2008 ii EZ LOAD PRINTER Service Manual Legal Notices Disclaimer Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales representative for information that is applicable and current. Nanoptix Inc. reserves the right to improve pro...
Page 3 - iii
Document # 720000-0000 May 2008 iii EZ LOAD PRINTER Service Manual Information to the User This equipment must be installed and used in strict accordance with the manufacturer's instructions. However, there is no guarantee that interference to radio communications will not occur in a particular comm...
Page 4 - iv; Table of Contents
Document # 720000-0000 May 2008 iv EZ LOAD PRINTER Service Manual Table of Contents Table of Contents .......................................................................................................... iv 1. About the Printer.......................................................................
Page 6 - vi; Figures
Document # 720000-0000 May 2008 vi EZ LOAD PRINTER Service Manual Figures F IGURE 1: N ANOPTIX EZL OAD PRINTER HARDWARE REV . 1 .......................... 1 F IGURE 2: N ANOPTIX EZL OAD PRINTER HARDWARE REV . 2 .......................... 2 F IGURE 3: N ANOPTIX EZL OAD STRETCH PRINTER ..................
Page 7 - vii
Document # 720000-0000 May 2008 vii EZ LOAD PRINTER Service Manual Tables T ABLE 1: S PECIFICATIONS .......................................................................... 3 T ABLE 2: LED INFORMATION ...................................................................... 8 T ABLE 3: I NTERFACE POR...
Page 8 - About the Printer; Description of Printer
Document # 720000-0000 May 2008 1 EZ LOAD PRINTER Service Manual 1. About the Printer 1.1 Description of Printer The Nanoptix EZ-Load printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. T...
Page 10 - General specifications
Document # 720000-0000 May 2008 3 EZ LOAD PRINTER Service Manual 1.3 General specifications Print Method Direct Thermal Resolution 8 dot/mm (203 dpi) Print Width 80mm Paper Width 80mm or 82.5 mm Max Roll Diameter EZLoad H/W rev 1: 115mm EZLoad H/W rev 2: 125 mm EZLoad Stretch: 152 mm Operating Tempe...
Page 11 - Printer Controls; Caution
Document # 720000-0000 May 2008 4 EZ LOAD PRINTER Service Manual 2 Printer Controls 2.1 Paper Loading Caution: Do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print a...
Page 13 - Resetting Printer
Document # 720000-0000 May 2008 6 EZ LOAD PRINTER Service Manual 2.2 Resetting Printer In the event of a fault condition, simply disconnect the printer’s power connector to reset. Once the printer is re-connected, it will go through a startup routine and reset itself. Figure 7: Resetting printer
Page 14 - Paper Feed Button
Document # 720000-0000 May 2008 7 EZ LOAD PRINTER Service Manual 2.3 Paper Feed Button Use the Paper Feed Button to advance the paper. Figure 8: Paper feed button
Page 15 - Condition
Document # 720000-0000 May 2008 8 EZ LOAD PRINTER Service Manual 2.4 Status LED Condition LED Status Unit ready ON Unit is in Reset or Booting OFF Unit in standby (powered off) OFF Paper Out Slow Blink Door Open Fast Blink Paper Jam Fast Blink Missing Black Index Mark Fast Blink Temperature Error Me...
Page 16 - Testing the Printer
Document # 720000-0000 May 2008 9 EZ LOAD PRINTER Service Manual 2.5 Testing the Printer Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to judge the printing quality. Figure 10: Status ticket To print the test ticket, power-on the printer whil...
Page 17 - Troubleshooting the Printer; Printer Interface Ports; Port Identification
Document # 720000-0000 May 2008 10 EZ LOAD PRINTER Service Manual 3 Troubleshooting the Printer 3.1 Printer Interface Ports 3.1.1 PCB – non-DSP (100995-XXX) Port Identification Connector Type Function A DB9 receptacle RS-232 communication (optional daughter PCB) B USB type mini B USB communication C...
Page 19 - Pin designation of Communication Interfaces
Document # 720000-0000 May 2008 12 EZ LOAD PRINTER Service Manual 3.2 Pin designation of Communication Interfaces 3.2.1 RS-232 (DB-9) Pin Signal Name Printer I/O Host I/O Printer Function 1 n/a always driven low (high on RS232 side) Input None 2 PRT_RS232_TXD Output Input Data transmit 3 PRT_RS232_R...
Page 20 - Sensors and switches; Function
Document # 720000-0000 May 2008 13 EZ LOAD PRINTER Service Manual 3.3 Sensors and switches Sensor / Switch Function A Door Closed B Paper Out C Paper Low D Top Of Form (index mark) (optional) N/A Jam Detect (optional) Table 7: Sensors & switches Figure 13: Sensors & switches
Page 21 - Printing Problems; Printer Does Not Work
Document # 720000-0000 May 2008 14 EZ LOAD PRINTER Service Manual 3.4 Printing Problems The table below can be used to determine the cause and resolution of the most common problems that may occur. If the information in this section does not correct the problem, contact your authorized service repre...
Page 22 - Connector Layout, Main Controller PCB
Document # 720000-0000 May 2008 15 EZ LOAD PRINTER Service Manual 3.6 Connector Layout, Main Controller PCB 3.6.1 PCB – non-DSP (100995-XXX) Letter Cable designation Connector Color PCB designation Function A none N/A J101 Jam detect B none N/A J700 top of form C J17 red J401 cutter motor D J6 blue ...
Page 24 - Media and Supplies Guide; Thermal Paper Specifications
Document # 720000-0000 May 2008 17 EZ LOAD PRINTER Service Manual 4 Media and Supplies Guide 4.1 Thermal Paper Specifications The printer requires qualified thermal paper with the following dimensions: 4.1.1 EZload H/W rev.1 Table 11: Paper specs EZLoad rev1 4.1.2 EZload H/W rev.2 Table 12: Paper sp...
Page 25 - Ordering Thermal Paper; Manufacturer
Document # 720000-0000 May 2008 18 EZ LOAD PRINTER Service Manual 4.2 Ordering Thermal Paper We recommend the following paper grades produced by their respective manufacturers. There are a number of paper converters qualified to supply this paper, provided the thermal paper rolls are from these reco...
Page 26 - Parts
Document # 720000-0000 May 2008 19 EZ LOAD PRINTER Service Manual 5 Parts Figure 16: Parts
Page 28 - Mechanical Drawings
Document # 720000-0000 May 2008 21 EZ LOAD PRINTER Service Manual 6 Mechanical Drawings Figure 17: EZLoad H/W rev 1 & 2 (in mm)
Page 30 - Spare parts replacement instructions; Use ESD protection (such as a wrist strap)
Document # 720000-0000 May 2008 23 EZ LOAD PRINTER Service Manual Spare parts replacement instructions Note: Follow instructions below for disassembly of defective parts. Follow instructions in the reverse order for reassembly. Tool required: REFERENCE DESCRIPTION TOOL 1 SCREWDRIVER, SLOTTED #6 TOOL...
Page 32 - Instruction D: Removal of the main PCB; emove four (4) screws as shown in Figure 23 using tool 2
Document # 720000-0000 May 2008 25 EZ LOAD PRINTER Service Manual 6.4 Instruction D: Removal of the main PCB 1. Disconnect all connectors 2. Remove four (4) screws as shown in Figure 22 using tool 2 Figure 22: Main PCB 6.5 Instruction E: Removal of PCB mounting plate 1. R emove four (4) screws as sh...
Page 33 - Instruction F: Removal of printing mechanism
Document # 720000-0000 May 2008 26 EZ LOAD PRINTER Service Manual 6.6 Instruction F: Removal of printing mechanism 1. Remove top cover by following instruction A 2. Disconnect all printing mechanism harnesses 3. Open door and remove three (3) screws which are holding roller part of mechanism, as sho...
Page 34 - Instruction G: Removal of the paper low sensor
Document # 720000-0000 May 2008 27 EZ LOAD PRINTER Service Manual 6.7 Instruction G: Removal of the paper low sensor 1. Remove top cover by following instruction A 2. Disconnect paper low harnesses 3. Remove two (2) screws as shown in Figure 27 using tool 2 Figure 27: paper low sensor 1 1. Separate ...
Page 36 - Printer Cleaning Instructions
Document # 720000-0000 May 2008 29 EZ LOAD PRINTER Service Manual 7 Printer Cleaning Instructions Note: Under normal operating conditions, the minimum interval for cleaning the Nanoptix EZLoad printer is 3 months or 5 km of paper printed, whichever comes first. Isopropyl alcohol cleaning pens and pr...
Page 37 - Clean the print line (black line on the print head) with a cotton; Clean roller with a cotton swab and isopropyl alcohol
Document # 720000-0000 May 2008 30 EZ LOAD PRINTER Service Manual 7.2 Clean the print line (black line on the print head) with a cotton swab and isopropyl alcohol. Figure 33: Clean print head 7.3 Clean roller with a cotton swab and isopropyl alcohol Figure 34: Clean roller 7.4 Clear dust off static ...
Page 38 - Clean paper low sensor with a cotton swab and isopropyl alcohol; Clean optional top of from sensor with a cotton swab and
Document # 720000-0000 May 2008 31 EZ LOAD PRINTER Service Manual 7.5 Clean paper low sensor with a cotton swab and isopropyl alcohol Figure 36: Clean paper low sensor 7.6 Clean optional top of from sensor with a cotton swab and isopropyl alcohol if in use Figure 37: Clean TOF sensor
Page 39 - Service & Support; United States of America; Technical Support Contact Information
Document # 720000-0000 May 2008 32 EZ LOAD PRINTER Service Manual 8 Service & Support 8.1 Returning printers back to Nanoptix for repairs (RMA) • Send repair approval request to Nanoptix Inc. which should include: - Printer model # - Serial # - Brief problem description • Ship defective products...
