Epson ET-2500 - Manuals
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Manual Epson ET-2500
Summary
Contents ET-2500 User's Guide ................................................................................................................................ 11 Your Ink Tank System ........................................................................................................................
ET-2500 User's Guide Welcome to the ET-2500 User's Guide . For a printable PDF copy of this guide, click here. 11
Your Ink Tank System You should visually check the ink levels in the product's ink tanks regularly. Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on the tank could ...
Product Basics See these sections to learn about the basic features of your product. Using the Control PanelProduct Parts LocationsThe Power Off and Sleep TimersEpson Connect Solutions for Smartphones, Tablets, and More Using the Control Panel See these sections to learn about the control panel and ...
3 The Wi-Fi button 4 The network status button 5 The B&W copy button 6 The color copy button 7 The stop button 8 The ink light 9 The paper light 10 Scan to PDF by pressing the B&W copy button and the color copy button simultaneously Parent topic: Using the Control Panel Adjusting Control Pan...
Product Parts Locations See these sections to identify the parts on your product. Product Parts - TopProduct Parts - InsideProduct Parts - Back Parent topic: Product Basics Product Parts - Top 1 Edge guide 2 Sheet feeder 3 Paper support 4 Feeder guard 5 Control panel 6 Output tray 7 Paper stopper 15
Product Parts - Inside 1 Scanner unit 2 Ink tank unit 3 Ink tanks 4 Print head in home position Parent topic: Product Parts Locations 17
Product Parts - Back 1 AC inlet 2 USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You canadjust the time period before power management, but increasing the time reduces the ...
Changing the Power and Sleep Timer Settings - Windows You can use the printer software to change the time period before the product enters sleep mode orturns off automatically. 1. Make sure your product is turned on. 2. Access the Windows Desktop and right-click the product icon in the Windows taskb...
6. Select the length of time after which you want the product to automatically turn off when it is not inuse as the Power Off Timer setting. 7. Click Send . 8. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 9. Click Send . 10. Click OK to close the open ...
You see this window: 4. Select the length of time after which you want the product to automatically turn off when it is not inuse as the Power Off Timer setting. 5. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 6. Click Apply . 7. Close the Printer Sett...
Parent topic: Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone,tablet, or laptop. Just activate your product's unique email address. When you want to print, attach aPDF, Microsoft Office document, or photo to an...
Using Epson Remote Print With Epson Remote Print software, you can print to an Epson Email-enabled product anywhere in theworld. 1. Set up your product for network printing. See the link below. 2. Visit epson.com/connect to learn more about Remote Print and how to download the software. 3. Download ...
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Wi-Fi Infrastructure Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetChanging or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer ...
4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Parent topic: Wi-Fi Networking Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect yourproduct to the network using Wi-Fi...
Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may haveusing your product on a network. To print the status sheet, press the network status button on the product. Examine the settings shown on the network status sheet to diag...
2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi-Fi Router If you cha...
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Sheet FeederPaper Loading CapacityAvailable Epson PapersPaper or Media Type Settings - Product Software Loading Paper in the Sheet Feeder You can print documents and photos on a variety of paper typ...
• If you use paper with binder holes, load only one sheet at a time and use only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches[216 × 356 mm]). Parent topic: Loading Paper Related references Paper Loading CapacityPaper Specifica...
Paper type Paper size Load up to this many sheets Epson Premium Letter (8.5 × 11 inches 20 sheets Presentation Paper Matte [216 × 279 mm]) 8 × 10 inches (203 × 254 mm) Envelopes No. 10 (4.1 × 9.5 inches 10 envelopes [105 × 241 mm]) * You can print 2-sided print jobs manually. Load up to 30 Letter (8...
Paper Type Size Part number Sheet count Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041808 40 Glossy S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.5 × 11 inches S042183 25 [216 × 279 mm]) S041667 50 Parent topic: Loading Paper Paper o...
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the S...
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Documents or Photos You can copy color or black-and-white documents or photos onto plain paper. 1. Place your original...
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If...
High For text and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to ...
Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up yourdouble-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in th...
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the MoreOptions tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these s...
Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topi...
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to controlyour printing presets. 4. To choose a preset for printing, ...
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings . 3. Click the Mai...
Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, andother settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data...
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows 53
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to controlprinting and check ink status. • To cancel printing, click Cancel . • To see print jobs lined up for printing, click Print Queue . Parent topic: Printing Your Document...
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK . These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session. Changing the Language of the Pr...
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Def...
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you ...
Sizing Printed Images - OS XManaging Color - OS XSelecting Printing Preferences - OS XPrinting Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1. Open a photo or document...
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for th...
6. Select the page setup options: Paper Size and Orientation . Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on...
You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select any of the available print option...
Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a cu...
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with OS X Sizing Printed Images - OS X You can adjust print order and ...
1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select ...
Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You cancustomize the conversion method and filter settings on...
Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for variousoperating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless youexperience issues wh...
You see the print status window: 2. Select the following options as necessary: • To cancel printing, click the print job and click or Delete . • To pause a print job, click the print job and click or Hold . To resume a print job, click the paused print job and click or Resume . • To pause printing f...
Scanning You can scan original documents or photos and save them as digital files. Starting a ScanSelecting Epson Scan SettingsScanning with OS X Using Image CaptureScanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scanning ...
1. Do one of the following to open Event Manager: • Windows 8.x : Navigate to the Apps screen and select Event Manager . • Windows (other versions) : Click or Start > All Programs or Programs > EPSON Software > Event Manager . • OS X : Open the Applications folder, click Epson Software , an...
You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture Related topics Selecting Epson Scan Settings 72
Starting a Scan from a Scanning Program You can start Epson Scan from a TWAIN-compliant scanning program to select scan settings, scan, andopen the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Ep...
2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product. With Windows, do not select a WIA option for your product; it will not work correctly. You see an Epson Scan win...
Note: In certain programs, you may see the program's scan window instead of the Epson Scan window. Select scanning options as necessary. Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture Related topics Selecting Epson Scan Settings Selecting Epson Scan Settings After...
Professional Mode You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the EpsonScan window: Parent top...
2. To select image adjustment options or change your scanned file settings, click Customize , select the settings you want, and click OK . • To choose any of the available image adjustment options, select the checkbox for the option. • To change the scanned file settings, click File Save Settings . ...
Available Image Adjustments - Full Auto Mode You can select these image adjustment options in Epson Scan Full Auto Mode. Dust Removal Removes dust marks from your originals automatically. Color Restoration Restores the colors in faded photos automatically. Auto Photo Orientation Checks the preview i...
You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art . 3. Select the Image Type setting that matches your original. 80
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can selectthe entire image area or a portion of it. You can even select multiple scan areas to create multiplescanned images of different areas (Normal Preview mode only). You...
1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview : Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite cornerto create a marquee (dotted ...
• Normal preview : Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marqu...
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. 87
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned. 4. To ...
Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format inyour operating system's Pictures or My Pictures folder, or opens it in your scanning program. You canselect settings, preview, and change the scanned file settings as necessary. 1....
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the...
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. Thisoption improves results when scanning magazines or newspapers. (The results of descreening do notappear in the preview image, only in your scanned image.) Text Enhancement Sharpens the appe...
Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs. 8-bit Grayscale Select this setting for black-...
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • Normal preview : To create additional marquees (up to 50, if avai...
Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition inOCR (Optical Character Recognition) programs. Parent topic: Scanning in Professional Mode Selecting a Scan Size - Professional Mode You can reduce or enlarge the size of your image as y...
6. To use additional sizing tools, click the + (Windows) or (OS X) icon next to the Target Size setting and select options as desired. • Scale : Reduces or enlarges your image by the percentage you enter. • Trimming : Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height ...
Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. Youcan also select various optional settings that control how Epson Scan behaves when you scan and savefiles. The File Save Settings window may appear after you click Scan o...
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 109
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan . Your scanned file is saved in the folder you selected. Available Scan Settings - OS X Image Capture Parent topic: Scanning Available Scan Settings - OS X Image Capture You can select these sc...
Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable DocumentFormat) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your ...
You see the File Save Settings window. 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK . 112
Selecting the Scan ModeSelecting Scan File Settings Related topics Starting a Scan Restoring Photo Colors as You Scan You can restore the colors in faded photos as you scan them using Epson Scan's Color Restorationsetting. You can select this setting in any of the available scan modes. Note: Color r...
Refilling Ink When the ink level is below the lower line on an ink tank, you need to refill it. Before checking the ink level or refilling an ink tank as described here, be sure to read the ink safetyprecautions. Caution: If the ink level is below the lower line on the ink tank, fill it to the upper...
• Do not open the ink bottle package until you are ready to fill an ink tank. Ink bottles are vacuum packed to maintain reliability. If you leave an ink bottle unpacked for a long time before using it, printquality may be affected. • If the ink level is below the lower line on the ink tank, refill t...
Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on the tank could damage theproduct. Disabling Special Offers with Windows Parent topic: Refilling Ink Related referen...
You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson ...
Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The included initial ink bottles must be used for printer setup and are not for resale. The printer shipswith full ink b...
2. Open the ink tank unit cover, then remove the ink tank cap and place it in the holder shown here. Note: Make sure the color of the ink tank label matches the ink color you want to refill, and only remove the cap from that ink tank. Be careful not to spill any ink. 121
5. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on thebottle cap and store the ink bottle upright for later use. 6. Replace the ink tank cap securely. 7. Repeat the previous steps as necessary for each ink tank you need to refill. 123
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head MaintenancePrint Head AlignmentCleaning the Paper PathChecking the Number of ...
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Loading Paper in the Sheet Fe...
Cleaning the Print Head Using the Product ButtonsCleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Buttons You can clean the print head using the buttons on your product. 1. Make sure ...
Power Ink Flushing If you still see white or dark lines or missing colors in your printouts, even after cleaning the print headseveral times, you can perform a Power Ink Flushing. Note: After a Power Ink Flushing, you must turn off the product and wait at least 12 hours before printing again. Cautio...
You see a window like this: 3. Follow the on-screen instructions. 4. When you finish the Power Ink Flushing, turn off the product and wait at least 12 hours beforeprinting. 5. Print a document and check the print quality. If the print quality did not improve, contact Epson forsupport. Parent topic: ...
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1. Load a few s...
You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the numberrepresenting the best printed pattern for each set. Vertical alignment 135
Horizontal alignment • After choosing a pattern number, click Next . • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment . Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particula...
Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Sheet Feeder Checking the Number of Sheets You can view an option that displays the number of sheets of paper that have fed through the product. Checking the Sheet Counter - WindowsChecking the Sheet Counter - OS X Parent topic...
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Checking the Sheet Counter - OS X You can check the number ...
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support w...
Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Light StatusRunning a Product CheckSolving Setup ProblemsSolving Network ProblemsSolving Copying ProblemsSolving Paper ProblemsSolving Problems Printing from a Comput...
Related tasks Changing Automatic Update Options Product Light Status You can often diagnose problems with your product by checking its lights. Lights 1 WiFi 2 power 3 ink 4 paper Light status Condition/solution The product is turned on. The power light is on The power light is flashing The product i...
Light status Condition/solution An ink pad is nearing or at the end of its service life. Contact Epson for The power light is flashing support. If a message to continue printing appears on your computer, The paper light is flashing press the B&W copy button or the color copy button to continue p...
Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Press the power button to turn off the product. 2. Disconnect any interface cables connected to your product. 3. Load plain paper in the product. 4. Hold down the stop button and press the p...
Parent topic: Solving Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink, check these explanations: • The first time you fill the tanks with ink, the product must charge its print head. Wait until charging finishes before you turn off the p...
USB Connection Problems If you used a USB cable to connect to a computer that has multiple peripherals, make sure the computeris grounded. Otherwise, you may feel a slight electric shock when touching your product. Parent topic: Solving Setup Problems Solving Network Problems Check these solutions i...
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. Toobtain your product's MAC address, print a network status sheet. Then follow the instructions i...
4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz a...
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are...
Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by y...
Starting a Scan Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing CopiesProduct Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but...
Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paperstack is not ...
2. Remove any jammed paper from the rear paper feed slot. 3. Lift the scanner unit. 156
Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 4. Remove any paper inside, including torn pieces. 5. Close the scanner unit. 157
Parent topic: Solving Paper Problems Related tasks Cancelling Printing Using a Product Button Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Se...
• Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • If you are printing a large image, the computer may not have enough memory. Print the image at a lower resolution or a smaller file size. • In Windows, click P...
6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar. 8. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make s...
Related references Windows System RequirementsOS X System RequirementsPaper or Media Type Settings - Product Software Related tasks Selecting Basic Print Settings - WindowsSelecting Extended Settings - WindowsSelecting Basic Print Settings - OS XSelecting Printing Preferences - OS X Solving Page Lay...
Selecting Additional Layout and Print Options - Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try...
You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Loading Paper in the Sheet FeederSelecting Basic Print Settings - WindowsSelecting Basic Print Settings - OS XSelecting Page Setup Sett...
Related tasks Loading Paper in the Sheet FeederSelecting Basic Print Settings - WindowsSelecting Basic Print Settings - OS XSelecting Page Setup Settings - OS X Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. • Select a highe...
White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure the paper type setting matche...
Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the speci...
Related references Available Epson PapersPaper Specifications Related tasks Selecting Basic Print Settings - WindowsSelecting Additional Layout and Print Options - WindowsSelecting Extended Settings - WindowsSelecting Basic Print Settings - OS XSelecting Printing Preferences - OS XCleaning the Paper...
Related topics Refilling Ink Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle che...
Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles ...
Related topics Refilling Ink Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate CorrectlyCannot Start Epson Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does...
Cannot Start Epson Scan If you cannot start Epson Scan, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mod...
Line of Dots Appears in All Scanned ImagesStraight Lines in an Image Appear CrookedImage is Distorted or BlurryImage Colors are Patchy at the EdgesImage is Too DarkBack of Original Image Appears in Scanned ImageRipple Patterns Appear in an ImageImage is Scanned Upside-DownScanned Image Colors Do Not...
Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as youscan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these solutions: • Adjust these Epson S...
Image is Scanned Upside-Down Your product scans using the Auto Photo Orientation setting. This setting checks the preview image for faces, the sky, and other features, and then correctly rotates the photo when it is scanned, ifnecessary. If your photo is not oriented correctly using this option, des...
Related concepts Image Preview Guidelines Related tasks Selecting a Scan Area - Home ModeSelecting a Scan Area - Office ModeSelecting a Scan Area - Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning....
• Windows (other versions) : Click or Start , and select All Programs or Programs . Select EPSON , select your product, then click EPSON Printer Software Uninstall . Note: If you see a User Account Control window, click Yes or Continue . In the next window, select your product and click OK . Then fo...
5. Select the checkbox for each software program you want to uninstall. 6. Click Uninstall . 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your product software, see the Start Here sheet for instructions. Note: If you uninstall the printer driver and your product na...
Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call800-GO-EPSON (800-463-7766). Parent topic: Solving Problems 179
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System RequirementsOS X System RequirementsS...
Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca...
Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black-and-white: 16 bits per pixel internal 1 bit per pixel external Light source LED ...
Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets - normal printing 1 Margin: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.57 inch (40 mm) minimum 3 Reduced print quality area/bottom: 1.26 inch (32...
Envelopes 1 Left/right margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.57 inch (40 mm) minimum Parent topic: Technical Specifications Ink Specifications Note: This prod...
Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related concepts Purchase Epson Ink Dimension Specifications Height Stored: 6.3 inches (161 mm) Printi...
Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Inte...
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety InstructionsFCC Compliance StatementTrademarksCopyright ...
or the case damaged; if the product does not operate normally or exhibits a distinct change inperformance. Adjust only those controls that are covered by the operating instructions. • Before transporting the product, make sure that the print head is in the home (far right) position. • When storing o...
not leave cables connected to unused interfaces. Changes or modifications not expressly approved bythe manufacturer could void the user’s authority to operate the equipment. For Canadian Users CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Trademarks EPSON ® is a registered trademark, EPSON Exceed You...
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of anyoptions or any consumable products other than those designated as Original Epson Products or EpsonApproved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any ...
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