Canon K10583 - Manuals
Canon K10583 – User Manual in PDF format online.
Manuals:
User Manual Canon K10583
Summary
Contents Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Trademarks and Licenses. . . . . . . . . . . . . ...
Appendix Online Manual Symbols Used in This Document Trademarks and Licenses 9
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused byincorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or ...
Trademarks • Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. ...
Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of condit...
"Object" form shall mean any form resulting from mechanical transformation or translation of a Sourceform, including but not limited to compiled object code, generated documentation, and conversions toother media types. "Work" shall mean the work of authorship, whether in Source or O...
such warranty or additional liability.END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserv...
---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are...
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. INNO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA...
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OROTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IFADVISED OF T...
Permission to use, copy, modify, and distribute this software for any purpose without fee is herebygranted, provided that this entire notice is included in all copies of any software which is or includes acopy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT...
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORSBE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, ORCONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OFSUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESSINTERRUPTION) HOWE...
THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIESWITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANYSPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGESWHATSOEVER RESU...
may be infringed by your derivative works or by other works in which the Apple Software may beincorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bugfixes or enhancements to Apple in connection with this software ("Feedback"), you here...
Main Components and Their Use Main Components Power Supply Loading Paper 39
Main Components Front View Rear View Inside View Operation Panel 40
Front View A: Rear Tray Cover Open to load paper in the rear tray. B: Paper Support Extend to load paper in the rear tray. C: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel D: Paper Output Tray Printed paper is ejected. Pull out it before printing. E: Rea...
Rear View A: Maintenance Cartridge Absorbs ink used for cleaning. Replacing the Maintenance Cartridge B: Maintenance Cover Remove when replacing the maintenance cartridge. C: Transport Unit Open when removing jammed paper. D: Rear Cover Detach when removing jammed paper. E: Power Cord Connector Plug...
Inside View A: Top Cover Open to refill ink tanks and to remove jammed paper. B: Print Head Holder The print head is pre-installed. C: Ink Tank Covers Open to refill ink tanks. D: Tank Caps Open to refill ink tanks. E: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magen...
Operation Panel A: ON lamp Lights after flashing when the power is turned on. B: ON button Turns the power on or off. Before turning on the power, make sure that the top cover is closed. Turning the Printer On and Off C: HOME button Used to display the HOME screen. Using Touch Screen D: Back button ...
Using Touch Screen The HOME screen on the touch screen appears when the printer is turned on. Touch the HOME screen on the touch screen with your finger tip to select a menu to perform settings. HOME ScreenBasic Operation of the touch screen HOME Screen The HOME screen consists of the two screens. T...
(Signal strength: 81 % or more): You can use the printer over Wi-Fi without any problems. (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommend placing the printer near the wireless router. (Signal strength: 50 % or less...
Basic Operation of the touch screen Touch the touch screen lightly with your finger tip or move your finger to access various functions orsettings. Important • When operating the touch screen, make sure to avoid the followings, which may cause the printer to • malfunction or damage the printer. Stro...
Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders. Entering Numbers, Letters, and Symbols 50
Entering Numbers, Letters, and Symbols In the printer, you can enter (or correct) the characters and numbers when the keyboard is displayed on thescreen. The character is allocated to each key displayed on the screen. Tap the key to enter the character. After entry is completed, tap for determinatio...
Move the cursor. To insert the character, move the cursor to the character on the right of the position where you want to insertthe character. To delete the character, move the cursor to the character you want to delete. Note • Only the input modes or characters available for input appear in their r...
Turning the Printer On and Off Checking that Power Is OnTurning on the printerTurning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the touch screen is off, if the ON lamp is lit, the printer is on. Note • The touch screen display will turn off i...
• You can set the printer to automatically turn on when a print operation is performed from a computer • connected by USB cable or wireless network. This feature is set to off by default. From the printer ECO settings From the computer For Windows: Managing the Printer Power For macOS: Managing the ...
Loading Paper Paper Sources Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper, and Delivery Slips in Cassette Loading Envelopes, Medicine Envelopes, and Delivery Slips in Rear Tray Loading Medicine Envelopes in Cassette 57
Paper Sources The printer has two paper sources for feeding paper, the rear tray and cassettes. With the plain paperloaded in a cassette, you can also load paper on the rear tray to make prints. Rear trayCassette Rear tray You can load all supported paper such as photo paper and plain paper on the r...
Cassette You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette. Legal-sized paper can also be loaded into Cassette 2. Loading Plain Paper, and Delivery Slips in CassetteLoading Medicine Envelopes in Cassette Note • For details on paper that can be used in this printer: • Sup...
Loading Photo Paper / Plain Paper in Rear Tray You can load photo paper or plain paper. You can also load envelopes on the rear tray. Loading Envelopes, Medicine Envelopes, and Delivery Slips in Rear Tray 1. Prepare paper. 1. Align the edges of paper. If paper is curled, flatten it. Note • Align the...
Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can • cause paper jams. 5. Slide right paper guide to align with both sides of paper stack. 5. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. The paper ...
Note • Do not load sheets of paper higher than the load limit mark (F). • 6. If page size and media type on touch screen match size and type of paper loaded in rear 6. tray, select Yes . If not, select Change to change the settings in accordance with the size and type of the loaded paper. Note • See...
Note • There are various types of paper, such as paper with a special surface coating for printing photos at • optimal quality and paper suitable for documents. Each media type has specific preset settings (how inkis used and sprayed, distance from nozzles, etc.), that allow you to print to that typ...
Loading Plain Paper, and Delivery Slips in Cassette You can load plain paper or delivery slips in the cassette. 1. Prepare paper. 1. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may • cause p...
Note • Do not load sheets of paper higher than the load limit mark (G). • • Keep the paper stack height below the tabs (H) of the paper guides. • 6. Insert cassette into printer. 6. Push the cassette into the printer until it stops. 68
Note • When loading a delivery slip, select Delivery Slip for media type. • • See Check paper replacement when you want to hide the screen for confirming the setting of • paper. 3. Pull out a paper output tray (I). 3. Note • Depending on the paper used, ink on the printed surface of printed material...
Loading Envelopes, Medicine Envelopes, and Delivery Slips inRear Tray You can load envelopes on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with theprinter driver properly. Important • Check the condition of the paper prior to l...
The figures above show a side view of the leading edge of the envelope. Important • The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure • that no curl or puff exceeds 0.12 in. (3 mm). • If paper is not fed correctly into the printer despite these instruc...
• Envelopes • Fold flap of the envelope and load the envelope in portrait orientation with the address side facingup. • Medicine envelopes • Load medicine envelopes vertically with the side that opens facing up. • Delivery slips • Load delivery slips vertically with print side facing up. 5. Slide ri...
Note • When loading a medicine envelope, select Medicine Envelope for media type. • • When loading a delivery slip, select Delivery Slip for media type. • 7. Pull out a paper output tray (E). 7. Note • Depending on the paper used, ink on the printed surface of printed materials may come off or smudg...
Loading Medicine Envelopes in Cassette You can load Medicine Envelopes into the cassette. Important • Check the condition of the paper prior to loading. • Unsupported Media TypesHandling Paper 1. Prepare paper. 1. • Loosen the stiff portions of the corners. If paper is curled, hold the opposite corn...
Note • Do not load sheets of paper higher than the load limit mark (E). • • Keep the paper stack height below the tabs (F) of the paper guides. • 6. Insert cassette into printer. 6. Push the cassette into the printer until it stops. 7. If page size and media type on touch screen match size and type ...
Note • See Check paper replacement when you want to hide the screen for confirming the setting of • paper. 8. Pull out a paper output tray (G). 8. Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper • loaded in the cassette matches the pa...
Refilling Ink Tanks When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator onthe front of the printer. If the ink level is near the lower li...
Important • Make sure that each color of ink tanks is filled with corresponding color of ink bottles.• If ink is not injected into the ink tank, slowly remove and insert the ink bottle.• Make sure to refill the ink tank with ink up to the upper limit line (K) on the ink tank. • 7. Once ink reaches t...
10. Close the top cover. 10. To close the top cover, hold it up once, then take it down gently. Note • If the error message appears on the touch screen after the top cover is closed, take appropriate • action. When Error Occurred Notes on ink bottles Important • Keep out of reach of children.• Do no...
• If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,and obtain medical advice immediately. • If ink gets on your skin, wash the area with soap and w...
Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note • To check the remaining ink level, visually inspect the remain...
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connection method as the connected device.If you connect using a different connection method, the connection to the device in use will be disabled.However, yo...
When you connect a device and the printer using Wireless Direct, the connection information willbe saved to Wi-Fi settings. The device may be connected to the printer automatically even afterdisconnecting it or connecting it to another wireless router.To prevent automatic connection to the printer i...
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the resultsscreen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: • Check the printer's MAC address or serial to select t...
Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer,changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connectionmethod. 1. Connects to Another Computer via LAN/C...
Refer to Setup Guide to setup. 3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: • Wireless Direct connection is available. Wireless Direct and Wi-Fi connection can be used together.But if you use IEEE802.1X/EAP (WP...
Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printersettings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers• Performing initial net...
Starting Up Wi-Fi Connection Assistant Start up Wi-Fi Connection Assistant as shown below. In Windows 11, from ( Start button) on the taskbar, select All apps > Canon Utilities > Wi-Fi Connection Assistant . Note • In Windows 10, select Start > ( All apps > ) > Canon Utilities > Wi...
Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computerand printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. • ...
Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings 102
Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant ScreenMenus on Canon Wi-Fi Connection Assistant ScreenItems on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connectio...
Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address orenabl...
Appears if the printer is used by IP address specified automatically. • Manual • Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. H: MAC Address Displays the MAC address of the detected printer...
D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu. B: Redetects p...
Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Assigning Printer Information 107
Performing/Changing Wired LAN Connection (Ethernet Cable)Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection Assistant. Select USB on Switch View under the View menu to disp...
7. Perform/change settings. 7. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings • A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned ...
A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible withIPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Se...
Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online ma...
Select Wi-Fi and click OK . 6. Enter password and click OK . 6. The Network Settings screen appears. 7. Perform/change settings. 7. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode. ◦ Infrastructure ◦...
Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection . ...
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not ava...
Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer andthose of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of theprinter and computer. Important • To use the printer over...
Starting Up Wi-Fi Connection Assistant Start up Launchpad , select Canon Utilities , and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper . Wi-Fi Connection Assista...
Performing Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 125
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. • Note...
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill the ink tanks • whose ink is low. You need to prepare: a ...
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. 1. A: No missing lines/No horizontal streaksB: Lines are missing/Horizontal streaks are present 2. ...
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle checkpattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print headconsumes ink, so clean the print head only when necessary. Important •...
The pattern print confirmation screen will appear. 7. Select Yes . 7. The nozzle check pattern will be printed. 8. Examine the nozzle check pattern . 8. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply . • 132
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so cleanthe print head deeply only when necessary. Important • When perfor...
The pattern print confirmation screen will appear. 7. Select Yes . 7. The nozzle check pattern will be printed. 8. When the completion message appears, tap OK . 8. 9. Examine the nozzle check pattern . 9. If the problem is not resolved, turn off the power and clean the print head deeply again after ...
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. • If the remaining ink level is low, refill ink tanks . ...
Note • If automatic print head alignment fails, an error message appears on the touch screen. • When Error Occurred 7. When the completion message appears, tap OK . 7. Note • If the print results are still not satisfactory after adjusting the print head position as described above, • adjust the prin...
Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not asexpected, as when printed ruled lines are misaligned. You need to prepare: two sheets of A4 or Letter-sized plain paper 1. Check that printer is turned on. 1. 2. L...
8. Check message and tap Next . 8. The input screen for head position alignment values is displayed. 9. Examine first patterns and select A . In column A, find pattern in which stripes are least 9. noticeable, and then select the number of that pattern. Note • If all patterns look different, choose ...
Performing Maintenance Functions from Your Computer(Windows) Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Position Manually 140
Opening the Maintenance Tool (Canon IJ Printer AssistantTool) Canon IJ Printer Assistant Tool is an application software to perform printer maintenance or change thesettings of the printer. When printer driver is installed, Canon IJ Printer Assistant Tool is also installed.To install only Canon IJ P...
Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink. Cleaning 1. Open Canon IJ Printer ...
2. Click Deep Cleaning 2. When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning 3. Check that the printer is on and then clic...
Adjusting Print Head Position Automatically Print Head Alignment corrects the installation positions of the print head and improves misalignment ofcolors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment.Normally, the printer is set for a...
Adjusting Print Head Position Manually Print Head Alignment corrects the installation positions of the print head and improves misalignment ofcolors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for autom...
7. Perform head alignment 7. Click Start . Follow the instruction in the message. 8. Check printed pattern 8. In each entry field, enter the number of the pattern with the least prominent streaks or stripes fromamong the printed patterns.You can also enter numbers into the entry fields automatically...
10. Check printed patterns 10. In each entry field, enter the number of the pattern with the least prominent stripes or streaks fromamong the printed patterns.You can also enter numbers into the entry fields automatically by clicking relevant pattern in thepreview. After completing the entries, clic...
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to open a Remote UI. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model from the printer list, and click Options & Su...
Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink.Before performing any operation, co...
• Is there ink remaining? 3. Perform Deep Cleaning 3. Click Yes . Print head Deep Cleaning starts. 4. Complete Deep Cleaning 4. Next, the message for Nozzle Check pattern printing is displayed. 5. Check the results 5. To check whether the print quality has improved, click Yes . To cancel the check p...
Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print headposition improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 1. 2. Click Print Head Alignment - Auto 2. A message appears. 3. Lo...
Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 154
Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case,perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain ...
Loading Photo Paper / Plain Paper in Rear TrayLoading Plain Paper, and Delivery Slips in Cassette 10. Tap OK . 10. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, tap OK . 11. If the problem is still not resolved with the...
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may getdirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a ...
Replacing the Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, an error message will appear on thetouch screen to inform you of the error. Take appropriate action as prompted by the message. When Error Occurred Important • If the displayed message indicates t...
4. Pull out the maintenance cartridge. 4. Hold the upper portion of the maintenance cartridge with your hands so that its bottom does not touchthe floor or desk. Important • Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt • on the bottom may adhere to i...
Checking Maintenance Cartridge Status on Touch Screen 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Maintenance cart. info. . 3. A symbol appears in the area A if there is any information about the used space...
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 166
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Managing the Printer Power Changing the Printer Operation Mode 167
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from thedriver settings, or printing fails. 1. Open the printer...
Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool. 1. Open ...
4. Apply the settings 4. Click OK . When the confirmation message appears, click OK . The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure. Note • When the printer is turned off, the Canon IJ Status Monitor message va...
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation.If you want to change printer settings, open one of the following two Custom Settings Tab, and configuresettings. • Custom Settings in the Maintenance Tab • Custom Settings in Canon IJ Printer Assista...
Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 173
Managing the Printer Power Printer power supply is operated from Remote UI. Power control settings Power control settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or theprinter remains ...
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 1. 2. If necessary, complete the following settings: 2. Print settings - Prevent paper abrasion The printer can increase ...
Changing Settings from Operation Panel This section describes the procedure to change the settings, taking the steps to specify prevent abrasion asan example. 1. Check that printer is turned on. 1. 2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select Printer settings . 3. The Printe...
Setting Items on Operation Panel Note • The administrator password may be required to change the settings of some setting items. • Items for Printer Other printer settingsLanguage selectionWeb service setupECOQuiet setting Items for Paper/Printing Print settingsFeed settings Items for Maintenance/Ma...
Security Settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • • Lockout settings • Set whether to lock password input for a period of time after multiple incorrect attempts. ◦ Enable/disable lockout ◦ Ena...
Print settings Select this setting item from Printer settings in (Setup). • Reduce ink volume • Adjust ink volume when ink on the printed surface of printed materials comes off or smudges whentouched immediately after printing. Note • Ink volume can be set for each type of paper used. • • Prevent pa...
Note • This feature will be implemented with the following settings. • Plain paper Color printing Size is a template size or a user-defined size within the range of a template size * The feature may not be implemented even when the above settings are selected, depending onother setting details. • Pr...
LAN settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • Wi-FiWireless DirectWired LAN To print the network settings, select Print details and select Yes . Printing Network Settings Important • The networ...
XXXXXXXXXXXXXXXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Enable/disable Wi-Fi • Enables/disables Wi-Fi. • Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer di...
IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX:XXXX: XXXX: XXXX: XXXX MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX...
Connection Enabled (connected)/Enabled (disconnected)/Disable IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX:XXXX: XXXX: XXXX: XXXX MAC address (Wired LAN) XX:XX:XX:XX:XX:XX Printer name XXXXX...
◦ Enable/disable ◦ Enables/disables IEEE802.1X/EAP. ◦ Search for EAP router ◦ Searches switch/access point of IEEE802.1X/EAP and display it. ◦ Last authentication result ◦ Displays the latest authentication result of IEEE802.1X/EAP setting. • Easy wireless connect • When set to Auto start: ON , the ...
Other printer settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • • Date/time settings • Sets the current date and time. • Date display format • Selects the date display format. • Daylight saving time se...
• Screen lock settings • Lock the screen to prevent the panel operation by someone other than the administrator. • External server connection • Set external server connections. • Notification settings • All notification screens are not displayed if you select OFF . 191
Language selection Select this setting item from Printer settings in (Setup). Changes the language for the messages and menus on the touch screen. Important • The administrator password may be required to change the settings. • Japanese / English / German / French / Italian / Spanish / Portuguese / ...
Firmware update Select this setting item from Printer settings in (Setup). You can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a proxy server. Important • The administrator password may be required to change the settin...
Administrator password settings The administrator password can be set or canceled. Important • The administrator password of the printer is set by default. It is set in the serial number of the printer • which consists of 9 characters (the first 4 characters are alphabet and the latter 5 characters ...
9. Select Apply . 9. 10. Enter the administrator password again. 10. 11. Select Apply . 11. The administrator password is available. Note • When the administrator password is canceled or the effective range of the administrator password • is set to Remote UI and other tools , the user management is ...
User management settings The administrator makes settings to manage users. Important • The administrator password may be required to change the settings. • 1. Check that printer is turned on. 1. 2. Select Setup on the HOME screen. 2. Using Touch Screen The setup menu screen will appear. 3. Select Pr...
Reset settings Select this setting item from Printer settings in (Setup). You can set the settings back to the default. Important • The administrator password may be required to change the settings. • • Web service setup only • Sets the Web service settings back to the default. • LAN settings only •...
Feed settings Select this setting item from (Setup). Note • By registering the paper size and the media type, the message can be displayed before printing starts • when the paper size or the media type of the loaded paper differs from the paper settings. Paper Settings • Rear tray paper settings • R...
• For AirPrint of iOS/iPadOS, paper may be printed based on the paper size set during paper loading. • It is recommended to set to ON when making prints using an AirPrint function. 199
Web service setup Select this item from (Setup). Important • The administrator password may be required to change the settings. • • Web service usage registration/Web service usage cancellation • Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFYCloud Link...
ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Important • The administrator password may be required to change the settings. • Using Power Saving Function Using Power Saving Function Follow the procedure below to use power saving function. 1. Chec...
• Selecting Do not use power control disables all settings of the power control and scheduling. • 202
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.In addition, you can specify the time range to reduce the operating noise. Important • The administrator password may be required to change the settings. • • Set the current d...
Specify End time in the same procedure, and tap OK . You can reduce the operating noise during the specified time. The confirmation screen is displayed and the icon appears as the Quiet setting menu icon. Important • Operating speed is reduced compared to when OFF is selected. • • This function may ...
System information Select this item from (Hint). • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number. • Head information • Displays the serial number of the print head. • MAC a...
Job management Select this item from (Hint). Important • The administrator password may be required to change the settings. • • Display job history • Displays the job history of printing. • Print job history • Prints the job history of printing. • Restrict job history access • This is the menu for t...
Checking the Total Number of Uses of Printer You can check the total number of printed pages by type of paper and output method. 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Usage stats . 3. 4. Select item t...
Basic Information Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips Specificati...
Safety Safety Precautions Regulatory Information WEEE 209
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may resultin fire, electric shock or other unexpected accidents. Safety standard marks ...
Moving parts Keep body parts away from moving parts. Keep body parts out of the motion path. • Ink bottles Keep out of reach of children.Do not drink ink.If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses ofwater and obtain medical advice immediately.If ink ...
General Notices Choosing a Location Refer to " Specifications " in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install the printer in locations that get very hot (direct sunligh...
Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10583 (Contains FCC Approved WLAN Module K30387) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interf...
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer mayinterfere with the correct operation of these devices. 214
WEEE Only for the United Kingdom These symbols indicate that this product is not to be disposed of with your household waste, accordingto the UK Waste Electrical and Electronic Equipment Regulations and the UK Batteries and AccumulatorsRegulations. If a chemical symbol is printed beneath the symbol ...
Nur für Europäische Union und EWR (Norwegen, Island undLiechtenstein) Diese Symbole weisen darauf hin, dass dieses Produkt gemäß WEEE-Richtlinie (2012/19/EU; Richtlinieüber Elektro- und Elektronik-Altgeräte), Batterien-Richtlinie (2006/66/EG) und nationalen Gesetzenzur Umsetzung dieser Richtlinien n...
Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, commele spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'éliminationdes piles et des accumulateurs...
amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el serveide recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, owww.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstei...
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/alinacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.Če je pod zgoraj prikazanim...
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şiLiechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, înconformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legiledvs. naţionale ce imple...
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu saWEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima. Ukolikoje ispod gore navedenog simbola odštampan hemijski simbol, u skladu sa Direktivom o bat...
Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips 229
Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit • • Postage stamps (canceled or uncanceled...
Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened andcause the printer to malfunction. Also, place the printer where objects will not fall on it. 231
Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • You cannot take ink out of ink tanks. • • Check if the tank cap is completely inserted. • • Prepare for transporting the printer with the print head attached. This allows the...
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such informationmay be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer...
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pe...
Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles toensure the printer is print-ready. Therefore, the page yield of the initi...
Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit 238
Product Specifications General Specifications Interface USB port: Hi-Speed USB * Network port: Wired LAN: 100BASE-TX / 10BASE-T Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a /IEEE802.11ac * A computer that complies with Hi-Speed USB standard is required. Since theHi-Speed USB interfac...
* With the Print Head installed. Network Specifications Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6) Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 Mbps/100 Mbps (auto switching) Security: IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP) Wi-Fi Supported S...
macOS Operating System macOS Catalina 10.15.7 - macOS Ventura 13 Other Supported OS iOS/iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice. 241
Supported Paper Sizes and Weights Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. • Standard sizes: • Letter • • Legal • • Executive • • A6 • • A5 • • A4 • • B6 • • B6 Half • • B5 • • B-Oficio • • M-Ofi...
• Yougata 1 • • Yougata 2 • • Yougata 3 • • Yougata 4 • • Yougata 6 • • Kakugata 3 • • Kakugata 4 • • Kakugata 5 • • Kakugata 6 • • Kakugata 7 • • Kakugata 8 • • Envelope C5 • • Envelope Monarch • Special sizes • Minimum size: 2.52 x 5.00 in. (64.0 x 127.0 mm) • • Maximum size: 8.50 x 47.24 in. (216...
Paper Load Limit This section shows the paper load limits of the rear tray, the cassette, and the paper output tray. Paper Load Limits of Rear Tray and CassettePaper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. F...
Double sided Matte Paper <MP-101D> Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Plain Paper (including recycled paper) *1 Approx. 100 sheets (Legal,B-Oficio, M-Oficio, Foolscap,Legal(India): 10 sheets, B6Half: 20 sheets) Approx. 250 sheets Thin Paper Approx. 150 sheets A...
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, whenpossible. Supported Paper Sizes and WeightsUnsupported Media Type...
Usable Media Types Other Than Genuine Canon paper • Plain Paper (including recycled paper) • • Thin Paper • • Thick Paper • • Envelopes • • Label Paper • • Glossy Label • • Medicine Envelopes • • Delivery Slips • Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) 247
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper thinner than a postcard, including plain paper or notepad paper cut to...
Handling Paper • For warnings on use of the non-printable side and operating environment, see each product's usage • information. • Problems may occur depending on the environment (a hot, humid environment or cold, dry • environment), paper handling method, and printer status used. If paper is warpe...
Economy Mode By setting Print qlty to Economy , the consumption of ink can be reduced. More printing is available compared with when Print qlty is set to Standard . • Number of printable sheets (A4 plain paper) • Number of printable sheets per pigment black ink bottle Standard mode: 6,000 sheets Eco...
Printing Printing Photos and Documents Printing Hagaki and Envelopes 251
Printing Photos and Documents Printing from Computer Printing from Smartphone/Tablet Using PIXMA/MAXIFY Cloud Link 252
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS 253
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Overview of the Printer Driver Updating the Driver 254
Basic Printing Setup In the Basic Settings tab , you can print in various ways according to your purpose. 1. Check that printer is turned on 1. 2. Open printer driver's setup screen 2. 3. Select Profile (A) 3. Select the print settings according to your purpose in Profiles on the Basic Settings tab....
Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings • Page Siz...
You can also change a printing profile and register it under a new name. You can delete the registeredprinting profile. Standard These are the factory settings.If Page Size , Orientation , and Copies were set from the application software, those settings have priority. Photo Printing If you select t...
Important • If you log on with a different user name, the settings that were set when this function was enabled are not reflected in the print settings. • If a setting was specified on the application software, it has priority. Page Size Selects a page size.Ensure that you select the same page size ...
Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999. Important • When the application software that you used to create the document has the same fun...
Poster (1 x 2) to Poster (4 x 4) This function enables you to enlarge the image data and divide the enlarged data into severalpages to be printed. You can also glue together these sheets of paper to create large printedmatter, such as a poster. Preferences... Opens the Poster Printing dialog box . C...
Name Enter the name for the printing profile you wish to save.Up to 255 characters can be entered.The name appears, with its associated icon, in the Profiles list on the Basic Settings tab. Options... Opens the Add to Profiles dialog box . Changes the details of printing profile to be saved. Add to ...
Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper,the page order, and whether a page border line is to be printed around each document page. The settingsspecified in this dialog box can be confirmed in the settings pr...
Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sid...
Commercially available papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper (including recycled paper) Plain Paper Plain paper Thin Paper Thin Paper Thin Paper Thick Paper Thick Paper Thick Paper Envelopes Envelope Envelope Medicine Envelope Medi...
Printing on Postcards 1. Load postcard on the printer 1. 2. Open the printer driver setup window 2. 3. Select commonly used settings 3. Display the Basic Settings tab, and for Profiles , select Standard . 4. Select the paper size 4. For Printer Paper Size , select Hagaki 100x148mm or Hagaki 2 200x14...
Setting Up Envelope Printing 1. Load envelope on the printer 1. 2. Open the printer driver setup window 2. 3. Select the media type 3. Select Envelope from Profiles on the Basic Settings tab. 4. Select the paper size 4. When the Envelope Size Setting dialog box is displayed, select the envelope size...
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 1. 2. Set the necessary items 2...
4. Save the settings 4. Enter a name for the print settings to register in the Name field. If necessary, click Options... , set the items, and then click OK . In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.The name and icon are displayed i...
Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 274
Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type.You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality • Color/Intensity • Grayscale Printing • Preview before print...
Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer,the printer automatically determines the paper source and feeds paper. Rear Tray/Cassette 1/Cassette 2 Paper is always supplied from the selected paper source. Important • Depen...
Grayscale Printing This function converts the data to monochrome data when printing your document.Check this check box to print a color document in monochrome. Preview before printing Shows what the print result will look like before you actually print the data.Check this check box to display a prev...
Matching Tab Allows you to select the method for adjusting colors to match the type of document to be printed. Color Correction Allows you to select Driver Matching , ICM , or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data wi...
Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order 279
Print Options... Opens the Print Options dialog box . Changes detailed printer driver settings for print data that is sent from applications. Stamp/Background... Opens the Stamp/Background dialog box . The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It a...
Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fiton one page, the document is reduced when printed. Margin Specifies the width of the stapling margin.The width of the side specified by Binding Location becomes the ...
Do not allow application software to compress print data Compression of the application software print data is prohibited.If the print result has missing image data or unintended colors, selecting this check box may improvethe condition. Important • Uncheck this check box under normal circumstances....
Stamp/Background dialog box Depending on the environment, Stamp and Background may not be available. The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp o...
Stamp Type Specifies the stamp type.Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type....
Delete Deletes an unnecessary background.Specify the title of an unnecessary background from the Backgrounds list, and then click this button. 291
Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 1. 2. Specify the number of copies to be printed 2. For Copies on the Page Setup tab, specify the number of copies to be printed. 3. Specify the pr...
Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the functionsettings on the application software. When you specify the number of copies and the ...
Duplex Printing You can also set duplex printing in the Basic Settings tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 1. 2. Set automatic duplex printing 2. Select 2-sided Printing for 1-sid...
Select 2-sided Printing from 1-sided/2-sided/Booklet Printing on the Page Setup tab. Uncheck the Automatic check box. 3. Select the layout 3. Select the layout you want to use from the Page Layout list. 4. Specify the side to be stapled 4. The best Binding Location is selected automatically from the...
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver) 297
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computerso that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer canundersta...
Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printericon. Displaying the Printer Driver's Setup Screen from Your ApplicationSoftware Perform this procedure to set up the print settings during printing. 1. Se...
Canon IJ Status Monitor The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the icons and messages in the status monitor. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to t...
Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started.You can perform printer maintenance or change the settings of the printer. Custom Setting...
About Opens the About dialog box . The version of the printer driver, plus a copyright notice, can be checked.In addition, the language to be used can be switched. Custom Settings dialog box When you click Custom Settings , the Custom Settings dialog box is displayed. If necessary, switch between va...
Allow Google Analytics to send information To stop sending information, uncheck this check box.The check box appears only if a user with administrator privileges is logged on. If information is notprovided, the check box will not appear. 305
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the icons and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen...
Display Warning Automatically When a Low Ink Warning Occurs Starts the Canon IJ Status Monitor window as a pop-up, and displays it in front of theother windows when a low ink warning occurs. When a Maintenance Cartridge Warning Occurs When a maintenance cartridge remaining space warning occurs, the ...
Updating the Driver Drivers include a printer driver and MP Drivers. The MP Drivers include a printer driver, ScanGear (scannerdriver), and fax driver.By updating the Driver to the latest version of the Driver, unresolved problems may be solved. Important • Check the following if you want to install...
2. Perform the uninstaller 2. Click Start . When the confirmation message appears, click Yes . When all the files have been deleted, click Complete . The deletion of the Driver is complete. 310
Printing from Application Software (macOS AirPrint) Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers 311
Printing This printer is compatible with the macOS standard printing system (AirPrint).You can start printing right away after connecting this printer to your Mac without installing any specialsoftware. Checking Your Environment First, check your environment. • AirPrint Operation Environment • Mac r...
6. Check print settings 6. Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality . Set Double-sided to Off if you are not printing on both sides of the paper. 313
Important • An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer. Select the correct items on the print dialog and the printer thatcorrespond to the paper being printed. • If you selected Auto Select in Feed From , the feed position ...
Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 1. 2. Select paper size and paper type from the printer 2. Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki , Hagaki K , or Hagaki for pape...
Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Settings -> Printers & Scanners , click Add Printer, Scanner or Fax... , and then perform the procedure described below. If your printer is connected via USB...
How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software 1. The Pag...
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen 1. • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click theprinter icon...
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jobs from the print status check screen. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model, and then click Printer Q...
Removing Printer That Is No Longer Required from List ofPrinters The printer that is no longer in use can be removed from the list of printers.Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For...
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 322
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) 323
Printing Hagaki and Envelopes For Windows Printing on Postcards Setting Up Envelope Printing For macOS Printing on Postcards 324
Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when thepaper size or the media type of the loaded paper differs from the paper settings. After loading paper • When you loading paper in the rear tray • The screen to register the rear t...
• When you insert the cassette • The screen to register the cassette paper information is displayed. If the page size on the touch screen matches the size of the paper loaded in the cassette, select Yes . If not, select Change to change the setting in accordance with the size of the loaded paper. No...
Frequently Asked Questions Top 6 Network Connection Setup Guide Search by Category Error List of Support Codes for Printer ErrorsWhen Error OccurredMessage Is Displayed1000 is displayed 1300 is displayedDisable notifications for 2114 error Network Easy Understanding Network Connections Solve Network...
Printing What to Do When Paper Is JammedPrinter Does Not PrintResolving Print Quality ProblemsBlurry or FuzzyInaccurate or Bleeding ColorsLines Are Misaligned/Distorted Security / Other Set Up/Manage SecuritySearching Printer by IP Address or Host Name During Setup Failed to MP Drivers (Printer Driv...
Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want touse. Wi-Fi Wireless Direct Wired LAN Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Conne...
Printing Network Settings Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) 336
Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network 337
Cannot Find Printer on Network In the following cases, set up the printer again. • When you buy a new computer or wireless router • • When you change the settings on your wireless router • • When the connection method (Wi-Fi / USB) of the printer is changed • For more on the setup procedure: Set Up ...
Proceed once the network device such as router is ready for use. 2. Check if printer is turned on. 2. If printer is not turned on, turn on the power. If the printer is on, turn it off and on again. Proceed once you complete checking the power status above. Check 2 Check PC network connection. If you...
If or icon is displayed. or icon indicates that the wireless router and the printer are not connected. Check the setting of printer. Reconsider the location of the wireless router and the printer in the next check. If icon is displayed. "Easy wireless connect" is waiting for setup. Connect a...
Make sure icon is displayed on the touch screen when ( HOME ) icon is selected. • If icon is not displayed: • The printer is not set to use wired communication. Enable Wired LAN from the printer settings. Select ( Setup ) on HOME screen > Printer settings > LAN settings > Wired LAN > Ena...
If your network name (SSID) contains characters other than single-byte alphanumeric characters, the connectionis not established properly. Change the network (SSID) to use only single-byte alphanumeric characters. Check 3 Solve network troubles with the printer's diagnostic functions. See below. Sol...
Cannot Proceed Beyond Printer Connection Screen (Cannot FindPrinter Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Check 1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable a...
Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. • • For Windows: • To restart your computer, choose Restart instead of Shut down . 345
Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed RouterSettings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function 346
Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to start...
Enter the Wi-Fi password configured on the wireless router. Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamicencryption method. For details, see If WPA/WPA2/WPA3 Details Screen Appears. Note • This printer supports the following. WPA-PSK (WPA-Personal...
Printer Cannot Be Used After Replacing Wireless Router orChanged Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer,smartphone/tablet or printer must be reconfigured according to the new wireless router. Check 1 Check if your comput...
For more on setting up a wireless router, see the instruction manual provided with the wireless router orcontact its manufacturer. Make sure the computer and the wireless router can communicate with each otherunder this setting. Check 2 If filtering MAC addresses or IP addresses at wireless router, ...
Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless...
Solve Network Troubles with The Printer's DiagnosticFunctions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows) • In other cases than above: • Cannot Find Printer on Network/Cannot PrintCannot...
Wireless communication quality deteriorates if the printer or devices are too far from the wireless router. Movethe printer and device closer to the wireless router. Make sure the LAN cable is inserted. Try reconnecting the LAN cable to the printer and wireless router. Step 5 Print the network setti...
Check 4 Are MP Drivers (Printer Driver) installed? (Windows) If you are using Windows and MP Drivers (Printer Driver) are not installed, install it. Set Up C-1 The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not appear on the printer's screen.) Enable the Wi-Fi se...
Check 1 Check status of printer and network device (e.g. wireless router) and your computer/smartphone/tablet. Communication with a wireless router must be tuned to either the 2.4 GHz or 5 GHz frequency band. Thenetwork name (SSID) of the 2.4 GHz frequency band and the network name (SSID) of the 5 G...
Check 6 If problem occurs only when wireless router is in energy-saving mode, turn off energy-saving mode of wireless router. If the problem seems to occur suddenly, it may be resolved by updating the wireless router firmware (e.g.update interval of a key, problems of DHCP update interval, etc.). Fo...
C-9 The noise level is high and does not differ from the signal level due to various devices other than the printer. • If devices (microwave oven, external hard disk drive, and other USB 3.0 devices) that emit radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause i...
For macOS: Starting Up Wi-Fi Connection Assistant Cannot Communicate with Printer while It Is in Wireless Direct Check the following items Check 1 Check power status of printer and other devices (e.g. computer/smartphone/ tablet). Turn on the printer or devices. If the power is already turned on, cy...
To check the password specified for the printer, display it using the operation panel of the printer or print outthe network settings information of the printer. • Display on the operation panel of the printer. • LAN settings • Print the network settings. • Printing Network Settings Check 6 Check th...
Checking Network Information of Printer Checking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Computer, the Printer, and the Wireless RouterChecking Network Setting Information Checking Printer IP Address or MAC Address To check the p...
3. Click Details to check the IP Address. 3. The IP Address of your computer appears. To check the MAC Address, click Hardware . Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select...
Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer orprint it out. Display on the operation panel. LAN settings Print the network settings. Printing Network Settings 362
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. • 1. Check that printer is turned on. 1. 2. Load five or more sheets of A4 or Letter-si...
Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing operation from a computer over • a network impossible. To use the printer over a network again after restoring it to the factory defaults,refer to Setup Guide and redo ...
Default Network Settings LAN Connection Defaults Item Default Enable/disable Wired LAN Disable Network name (SSID) BJNPSETUP Wi-Fi security Disable IP address IPv4 Auto setup IP address IPv6 Auto setup Set printer name * XXXXXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout se...
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) • This section d...
• If the QR code cannot be read, select (Back) in the screen displayed QR code and connect the printer from Connect to smartphone > Others . • Others • 1. Select Next . 1. Network name (SSID) and Password are displayed. Note • To show the password, select Show password . To hide the password, sel...
Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-FiCannot Connec...
To check the current network settings of the printer, print out the network settings information or use theoperation panel to display it. ◦ Display on the operation panel of the printer. ◦ LAN settings ◦ Print the network settings. ◦ Printing Network Settings Note • If you have a computer, Wi-Fi Con...
Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in t...
LAN settings • Print the network settings. • Printing Network Settings Check 6 Check that printer is not placed too far away from device. If the distance between the printer and the device is too far, wireless communication becomes poor. Place theprinter and the device close to each other. Check 7 C...
Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Resolving Print Quality Problems Change to Offline (Windows) No Ink Level Appears in Canon IJ Status Monitor (Windows) 386
Printer Does Not Print Check 1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data such...
For macOS: Starting Up Wi-Fi Connection Assistant Check 4 Make sure paper settings match information set for rear tray or cassette. If the paper settings do not match the information set for the rear tray or cassette, an error message appears onthe operation panel. Follow the instructions on the ope...
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box. For details, refer to Page Setup Tab Description . Important • Selecting On for Prevention of Print Data Loss may reduce print quality. • After printing...
If a foreign object is inside the rear tray, remove it according to the following procedure. 1. Turn off the power of the printer and disconnect the power plug from the outlet. 1. 2. Fold one A4 sheet in half and insert it horizontally into the rear tray. 2. Insert the paper so that your hand does n...
4. Remove the folded paper inserted in step 2. 4. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. • Check 8 Clean Paper Feed Roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. • Check...
Resolving Print Quality Problems If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, checkthe paper and print quality settings first. Check 1 Make sure that Print target for plain paper is set to Text and photos . Select ( Setup ) on HOME scree...
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or BleedingColors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or BleedingColors Streaks Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. • Check 1 Check paper and print qual...
Step 4 Clean the print head deeply. After cleaning the print head deeply, print the nozzle check pattern and check the result. • From the printer • Deep Print Head Cleaning If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the ne...
Printed in Black and White If the ink used by the printer is set to Black only , printouts from a computer etc. will be printed in black and white. To print in color, select ( Setup ) on HOME screen > Printer settings > Other printer settings , and set Force ink tank selection to All ink tanks...
Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform print head alignment. If printed lines are misaligned/distorted or print results are otherwise un...
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/PaperCurl Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Check paper type. Make sure you are using the right paper for what you are printing. To print data with high color saturation suchas photographs ...
1. Roll up paper in opposite direction to paper curl as shown below. 1. 2. Check that paper is now flat. 2. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. • Follow the inst...
Check 5 Adjust the amount of ink. Depending on paper type, if you touch the printed surface right after printing, the printing may be scratched or inkmay adhere to the object you touched. In that case, reduce the amount of ink. Print settings Select ( Setup ) on HOME screen > Printer settings >...
Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or theboth margins. Set the paper size to match the loaded paper. Resolving Print Quality Problems Note • The direction or patte...
Images Incomplete/Cannot Complete Printing If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check thefollowing items. Check 1 Select setting not to compress printing data (Windows). If you select the setting not to compress the printing data with a...
Lines Incomplete or Missing (Windows) Check 1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickeningthe lines in the document. Check 2 Are you trying to print a large data file? ...
Back of Paper Is Smudged Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During 2-sided printing, or too much printing, ink may stain the insi...
Uneven or Streaked Colors Check 1 Increase print quality and try printing again. Increasing the print quality using operation panel of the printer or from computer may improve the print result. Check 2 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after ...
Change to Offline (Windows) If the printer cannot communicate with the computer, an error message "Offline" may be displayed whenprinting. To bring the printer back online, try the following. 1. Check the connection (USB/Wi-Fi/Wired LAN). 1. For USB connection: Make sure that the USB-connect...
The Print Queue window is displayed. 7. Click Printer menu in the window displayed. 7. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next ste...
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in LCD 411
Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once thattime has elapsed. 1. Check that printer ...
USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow.• Hi-Speed USB connection does not work.• ...
Check 3 Check that Enable bidirectional support is selected in Ports sheet of Printer properties dialog box (Windows). If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Check 4 Initialize the printer settings. Select ( Setup ) on HOME screen > Printer settin...
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Select ( HOME ) button. 1. 2. Select ( Setup ). 2. Using Touch Screen Note • If User management settings is enabled, the user selection screen is displayed before the • HOME screen is displayed. 3. Select . 3. 4....
Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find PrinterConnected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of P...
Failed to MP Drivers (Printer Driver) Installation (Windows) If the MP Drivers (Printer Driver) were not installed correctly, make sure that all Windows Update have been applied. If all Windows Update have not been applied, apply all Windows Update . After confirming Windows Update , perform the fol...
Errors and Messages When Error Occurred Message Is Displayed 422
When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message isdisplayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Me...
Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is DisplayedError Rega...
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. Whenthe USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printi...
Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. • " Could not print Application name - File name" • Try printing again once the current job is complete. 427
Repairing Your Printer This section describes how to transport the printer for repairing it. Important • You cannot take ink out of ink tanks. • • Make sure the tank caps of ink tanks are closed securely. If the tank caps are open, close the tank caps • properly. • Press the ON button to turn off th...
If the power is on, press the ON button to turn off the printer. Turning the Printer On and Off Important • Do not unplug the printer while the ON lamp is lit or flashing. It may cause malfunction or damage to the printer, making the printer unable to print. 2. Open top cover. 2. 3. Close ink valve....
5. To close the top cover, hold it up once, then take it down gently. 5. Go to Packing Printer . Packing Printer 1. Retract paper output tray. 1. 2. Retract paper support, and then close it. 2. 3. Unplug cable and power cord. 3. 4. Use adhesive tape to secure all covers on the printer to keep them f...
List of Support Codes for Printer Errors Support codes are displayed on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropri...
What to Do When Paper Is Jammed If a paper jam occurs during printing (support code 1300/1303/1304/1313 is displayed), follow the procedurebelow. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Norma...
Retract the paper output tray, and then check if the jammed paper is visible in the feed slot of the cassette. Removing Jammed Paper through Feed Slot of Cassette Check 6 If the jammed paper is not visible in the paper output slot or the feed slot. Removing Jammed Paper inside Printer Removing Jamme...
If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer . Removing Jammed Paper through Feed Slot of Rear Tray 1. Hold jammed paper firmly with both hands and pull it out slowly. 1. Slowly pull out the paper so as not to tear...
Removing Jammed Paper through Feed Slot of Cassette 1. Hold jammed paper firmly with both hands and pull it out slowly. 1. Slowly pull out the paper so as not to tear it. Note • If the paper cannot be pulled out or is torn, detach the rear cover and remove the jammed paper • from the rear side. Remo...
Removing Jammed Paper inside Printer 1. Press printer's Stop button. 1. 2. Turn off printer and unplug it. 2. 3. Open top cover. 3. Important • Do not touch the clear film (A), white belt (B), or tubes (C). • If you soil or scratch this part by touching it with paper or your hand, it could damage th...
5. Hold jammed paper firmly with both hands. 5. If the paper is rolled up, pull it out and grasp the edges of the paper. 441
6. Slowly pull out jammed paper so as not to tear it. 6. Pull out the paper at an angle of about 45 degrees. 7. Make sure all jammed paper is removed. 7. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper. • Any paper ...
Note • If you are unable to remove the jammed paper, detach the rear cover and remove the jammed • paper from the rear side. Removing Jammed Paper from Rear Side 8. Close top cover. 8. To close the top cover, lift it up slightly and then lower it gently. 9. Plug printer back in and turn printer back...
6. Hold jammed paper firmly with both hands and pull it out slowly. 6. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit andthe...
2. Slowly pull out jammed paper. 2. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 3. 4. If parts (A) are raised, tip them toward you. 4. Important • If you replace the transport unit without lowering parts (A) toward you, it could damage the printer. 4...
5. Replace transport unit. 5. Insert the transport unit until it reaches the back of the printer. 7. Attach rear cover. 7. 448
1000 Cause Possible causes include the following. • There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.• There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, follow the messages displayed on the printer's tou...
1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Always close the top cover after opening it for ink refilling or any other reason. 454
1401 Cause Print head may be damaged. What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.• When transporting the printer ...
Shipping Tape etc. Are Still Attached (15A3) Cause Tape for securing print head holder during transportation may still be attached. What to Do Open the top cover and make sure the tape for securing the print head holder during transportation hasbeen removed. If the tape is still there, remove it and...
1723 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge. 458
1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Replace with a new maintenance cartridge. Replacing the Maintenance Cartridge 459
1726 Cause The maintenance cartridge is full. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge The condition of the maintenance cartridge when this error is displayed will depend on where and how theprinter is used. When this message is displayed, you must replace th...
1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing the Maintenan...
Cassette Is Not Installed (1876) Cause Possible causes include the following. • The cassette 1 is not installed.• The cassette 1 is not pushed all the way into the printer. What to Do After loading the paper in the cassette 1 and installing the cassette in the printer, follow the messagesdisplayed o...
2113 Cause An incompatible print setting combination has been specified for paper loaded in the rear tray, cassette 1or cassette 2. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the pape...
• When using paper from the cassette: • Check the paper information (paper size and media type) and select Yes . 5. Redo printing. 5. Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size)Paper Settings on the Pr...
2. Select Replace the paper and print . 2. 3. Load paper specified in print settings into rear tray / cassette. 3. • When changing the paper in the rear tray: • • When changing the paper in the cassette: • 467
4. Check paper information (paper size and media type). 4. • When the paper in the rear tray is changed: • Confirm that the paper information displayed matches the print settings, and then select Yes . • When the paper in the cassette is changed: • Confirm that the paper information displayed matche...
2. Select Print with the loaded paper. . 2. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2113 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME scr...
3. Select Detect paper setting mismatch . 3. 4. Select Disable . 4. 470
2114 Cause An incompatible print setting combination has been specified for the paper loaded in the rear tray. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the rear ...
Other Measures Load paper specified in print settings To replace the paper in the rear tray with paper suitable for the print settings and continue printing, followthe steps below. 1. Check print settings, and select Next . 1. 2. Select Replace the paper and print . 2. 3. Load paper specified in pri...
2. Select Print with the loaded paper. . 2. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2114 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME scr...
2200 Cause An internal part will need replacing soon. What to Do Select OK on the printer's touch screen to cancel the error. You cannot replace the internal parts of the printer yourself. Contact your nearest Canon service center torequest a repair as soon as possible. Important • Do not tilt the p...
3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to clear the error message. 478
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing. Important • B6 Half size paper does not support 2-sided printing. 479
5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by protective material, jammed paper, etc. • Remove any impediment. Important • When clearing an impediment to print head holder motion...
5200 Cause Printer error has occurred. What to Do 1. Turn off printer and unplug it. 1. 2. Wait about 10 minutes and then plug in printer again and turn it back on. 2. 3. Perform Replace Ink in Print Head . 3. Perform Replace Ink in Print Head If the error recurs after taking the above actions, cont...
6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may...
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