Page 2 - Contents
Contents Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Trademarks. . . . . . . . . . . . . . . . . . . . ...
Page 11 - Appendix; Online Manual
Appendix Online Manual Symbols Used in This Document Trademarks Licenses 11
Page 12 - Symbols Used in This Document; Warning; Basics; Instructions explaining basic operations of your product.; Note; • Icons may vary depending on your product.
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused byincorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or ...
Page 13 - Trademarks; subsidiaries and/or affiliates in the USA and/or other countries.
Trademarks • Microsoft, Excel, Internet Explorer, Microsoft Edge, Microsoft Store, OneDrive, PowerPoint, Windows and Windows Vista are trademarks of the Microsoft group of companies. • This device incorporates exFAT technology licensed from Microsoft.• Mac, Mac OS, macOS, OS X, AirPort, App Store, A...
Page 14 - Licenses; following disclaimer.
Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of condit...
Page 15 - and
"Object" form shall mean any form resulting from mechanical transformation or translation of a Sourceform, including but not limited to compiled object code, generated documentation, and conversions toother media types. "Work" shall mean the work of authorship, whether in Source or O...
Page 17 - All Rights Reserved
such warranty or additional liability.END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserv...
Page 18 - Use is subject to license terms below.
---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are...
Page 21 - Copyright 2010 Lennart Poettering
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. INNO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA...
Page 25 - MIT License
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OROTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IFADVISED OF T...
Page 26 - The FreeType Project LICENSE
Permission to use, copy, modify, and distribute this software for any purpose without fee is herebygranted, provided that this entire notice is included in all copies of any software which is or includes acopy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT...
Page 32 - Lua
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORSBE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, ORCONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OFSUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESSINTERRUPTION) HOWE...
Page 35 - The following applies only to products supporting Wi-Fi.
THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIESWITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANYSPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGESWHATSOEVER RESU...
Page 37 - THE BASIC LIBRARY FUNCTIONS
may be infringed by your derivative works or by other works in which the Apple Software may beincorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bugfixes or enhancements to Apple in connection with this software ("Feedback"), you here...
Page 40 - Main Components and Their Use
Main Components and Their Use Main Components Power Supply Loading Paper Placing Multi-purpose Tray Loading Originals Inserting the Memory Card 40
Page 41 - Main Components; Front View
Main Components Front View Rear View Inside View Operation Panel 41
Page 42 - Open to load an original on the platen.
Front View A: Document Cover Open to load an original on the platen. B: Platen Place the original on the platen glass. When replacing ink tanks, lift the scanner unit that includes theplaten glass to open. C: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel...
Page 43 - J: Paper Output Support
D: Rear Tray Two or more sheets of the same size and type of paper can be loaded at the same time, and fedautomatically one sheet at a time. Loading Photo Paper / Plain Paper in Rear TrayLoading Envelopes in Rear Tray E: Paper Guides Align with both sides of the paper stack. F: Rear Tray Cover Open ...
Page 45 - Rear View; Plug in the USB cable to connect the printer with a computer.; B: Power Cord Connector; Plug in the supplied power cord.; Important; • Do not touch the metal casing.
Rear View A: USB Port Plug in the USB cable to connect the printer with a computer. B: Power Cord Connector Plug in the supplied power cord. C: Rear Cover Detach when removing jammed paper. D: Transport Unit Open when removing jammed paper. When removing the unit, do so after placing a finger on the...
Page 46 - Inside View; • For details on replacing an ink tank, see
Inside View A: Scanning Unit / Cover Scans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside theprinter. B: Ink TankC: Print Head Holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing Ink Tanks . • 46
Page 47 - Operation Panel; Lights after flashing when the power is turned on.
Operation Panel A: ON lamp Lights after flashing when the power is turned on. B: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off C: Touch Screen Displays messages, menu items, and operating status. Touch th...
Page 48 - Using Touch Screen; HOME Screen; A: Switching the HOME screen; The; • Depending on the signal state, the icon will change.
Using Touch Screen The HOME screen on the touch screen appears when the printer is turned on. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, andother functions. HOME ScreenIcons on Touch ScreenBasic Operation of the touch screen HOME Screen A: S...
Page 49 - Notification settings; Changing Settings from Operation Panel; Icons on Touch Screen
(Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommend placing the printer near the wireless router. (Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wire...
Page 50 - Basic Operation of the touch screen
(HOME) Displays the HOME screen. (Back) Returns the touch screen to the previous screen. (Black) Starts black & white copying and scanning etc. (Color) Starts color copying and scanning etc. (Stop) Cancels operation when print, copy, or scan job is in progress. Basic Operation of the touch scree...
Page 52 - Drag; Use to view lists of items or move sliders.
Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders. Entering Numbers, Letters, and Symbols 52
Page 54 - • You can switch the layout of a keyboard.
To insert the character, move the cursor to the character on the right of the position where you want to insertthe character. To delete the character, move the cursor to the character you want to delete. Note • Only the input modes or characters available for input appear in their respective screens...
Page 55 - Power Supply; Turning the Printer On and Off
Page 56 - Checking that Power Is On; The ON lamp is lit when the printer is turned on.; Even if the touch screen is off, if the; Turning on the printer; Press the ON button to turn on the printer.; ON; lamp flashes and then remains lit.; • If an error message is displayed on the touch screen, see
Turning the Printer On and Off Checking that Power Is OnTurning on the printerTurning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the touch screen is off, if the ON lamp is lit, the printer is on. Note • The touch screen display will turn off i...
Page 57 - ECO settings; Turning off the printer; Press the; button to turn the printer off.
ECO settings Turning off the printer 1. Press the ON button to turn the printer off. 1. 2. Confirm that the ON lamp is off. 2. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. • Unplugging the power cord while the ON lamp is lit or flashing may c...
Page 58 - Loading Paper; Paper Sources
Loading Paper Paper Sources Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 58
Page 59 - Rear tray
Paper Sources The printer has two paper sources for feeding paper, the rear tray and cassette. With the plain paper loadedin a cassette, you can also load paper on the rear tray to make prints. Rear trayCassette Rear tray You can load all supported paper such as photo paper and plain paper on the re...
Page 60 - Loading Plain Paper in Cassette; • For details on paper that can be used in this printer:
Loading Plain Paper in Cassette Note • For details on paper that can be used in this printer: • Supported Media Types • Your model used may differ from a product series name when you gain access to this manual from • a QR code. Select a product name from the link below when you want to refer to the ...
Page 61 - Loading Photo Paper / Plain Paper in Rear Tray; You can load photo paper or plain paper.; Photo Paper Plus Semi-gloss
Loading Photo Paper / Plain Paper in Rear Tray You can load photo paper or plain paper. You can also load envelopes on the rear tray. Loading Envelopes in Rear Tray 1. Prepare paper. 1. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. L...
Page 63 - Close feed slot cover gently.
Important • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause • paper jams. 6. Move the right paper guide and adjust the guides to both edges of the paper stack. 6. Do not slide the paper guides too tightly against the paper. The paper may not be fed...
Page 64 - Yes; Change
After closing the feed slot cover, the envelope setting confirmation screen for the rear tray appears onthe touch screen. 8. If page size and media type on touch screen match size and type of paper loaded in rear 8. tray, select Yes . If not, select Change to change the settings in accordance with t...
Page 65 - Related Information; Supported Media Types
Page 67 - Slide the paper guide (D) in front according to the page size.
4. Slide right paper guide (C) to open both paper guides. 4. 5. Slide the paper guide (D) in front according to the page size. 5. • For A5 size • • For B5 size • 67
Page 68 - it along the paper guide in front.
• For LTR size • • For A4 size • 6. Load paper stack in portrait orientation WITH THE PRINT SIDE FACING DOWN, and place 6. it along the paper guide in front. Place A4-sized paper to conform with the front of the cassette. 68
Page 72 - Loading Envelopes in Rear Tray; You can load envelopes on the rear tray.; Envelopes with an embossed or treated surface
Loading Envelopes in Rear Tray You can load envelopes on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with theprinter driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the pri...
Page 75 - loaded in rear tray, select
After closing the feed slot cover, the envelope setting confirmation screen for the rear tray appears onthe touch screen. 8. If page size and media type shown on touch screen match size and type of envelopes 8. loaded in rear tray, select Yes . If not, select Change to change the settings in accorda...
Page 76 - Placing Multi-purpose Tray; Cautions When Printing with Multi-purpose Tray
Placing Multi-purpose Tray Cautions When Printing with Multi-purpose Tray Placing/Removing a Printable Disc How to Detach / Attach Multi-purpose Tray 76
Page 77 - Cautions Common to using Multi-purpose Tray; • Be sure to use the multi-purpose tray supplied with this printer.; Cautions When Printing onto Printable Disc
Cautions When Printing with Multi-purpose Tray Cautions Common to using Multi-purpose Tray • Be sure to use the multi-purpose tray supplied with this printer. • • Do not mount the multi-purpose tray while the printer is in operation. • • Do not remove the multi-purpose tray while the printer is in o...
Page 78 - Placing/Removing a Printable Disc; Before Placing a Printable Disc; The following items are needed to print onto the printable disc.; Placing a Printable Disc; This procedure also applies to printing from a computer.; appears. Doing so can damage the printer.
Placing/Removing a Printable Disc • Before Placing a Printable Disc • Placing a Printable Disc • Removing a Printable Disc Before Placing a Printable Disc A printable disc differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been speciallyprocessed or printing by an inkjet print...
Page 80 - Place printable disc on multi-purpose tray.
2. Place printable disc on multi-purpose tray. 2. Important • Check that there is no dirt on the multi-purpose tray before placing a printable disc on it. • • When placing a printable disc on the multi-purpose tray, do not touch the printing surface of the • disc or the reflectors (C) on the multi-p...
Page 82 - the on-screen instructions to place the multi-purpose tray again.; Removing a Printable Disc
Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow • the on-screen instructions to place the multi-purpose tray again. Removing a Printable Disc 1. Pull out multi-purpose tray. 1. 2. While pressing down lock (A), take out printable disc from sl...
Page 84 - How to Detach / Attach Multi-purpose Tray; Detaching Multi-purpose Tray
How to Detach / Attach Multi-purpose Tray Detaching Multi-purpose Tray 1. Take the cassette (A) out of the printer and remove the cassette cover (B). 1. 2. Turn cassette over and remove multi-purpose tray (C). 2. Slide the multi-purpose tray, take it out of the six tabs, and then lift it. 84
Page 85 - Take cassette out of printer.; Turn cassette over and attach multi-purpose tray to it.
Important • Be sure to remove any orange shipping tape on the multi-purpose tray. • Attaching Multi-purpose Tray 1. Take cassette out of printer. 1. Be sure to remove any paper. 2. Turn cassette over and attach multi-purpose tray to it. 2. Turn the multi-purpose tray so that its underside faces up, ...
Page 87 - Loading Originals; Loading Originals on Platen
Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach / Attach the Document Cover 87
Page 88 - Load original WITH THE SIDE TO SCAN FACING DOWN on platen.
Loading Originals on Platen 1. Open the document cover (A). 1. 2. Load original WITH THE SIDE TO SCAN FACING DOWN on platen. 2. Loading Based on UseSupported Originals 88
Page 89 - Close the document cover gently.
Important • Be sure to observe the following when loading the original on the platen. Failure to observe the • following may cause the scanner to malfunction or the platen glass to break. Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass. Do not put any pressure of 4.4 lb...
Page 91 - Loading Based on Use; Loading the Original to Be Aligned with the alignment mark; alignment mark
Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not be scanned properly. Originals Function How to Load Magazines, Newspapers, andDocuments Copying Loading the Original to Be Alignedwith the alignment m...
Page 92 - Loading Only One Original in Center of Platen
Important • The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass). • Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more spacebetween the edges (diagonally striped area) of the pl...
Page 93 - Loading Two or More Originals on Platen; You can place up to 12 items.
Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more spacebetween the edges (diagonally striped area) of the platen and the originals, and between the originals.Portions placed on the diagonally striped area cannot be scanned. Y...
Page 94 - Supported Originals; cover from the printer.
Supported Originals Item Details Types of originals Text document, magazine, or newspaper Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm) Note • When loading a thick original such as a book on the platen, you can load it by r...
Page 95 - How to Detach / Attach the Document Cover; Detaching the document cover:
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover in portrait orientation and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document coververtically. 95
Page 97 - Inserting the Memory Card; Before Inserting the Memory Card
Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card 97
Page 98 - Memory Cards that Do Not Require a Card Adapter; Printable Image Data; Photo
Before Inserting the Memory Card The following types of memory cards and image data are compatible with the printer. Important • Format the memory card using a digital camera compliant with the Design rule for Camera File • system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Th...
Page 100 - Prepare your memory card.; Insert the memory card into the card slot.; Access
Inserting the Memory Card Important • When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is • flashing, the printer is accessing the memory card. In this case, do not touch the area around the cardslot. Note • When Read/write attribute is set to Writable ...
Page 102 - Removing the Memory Card; Make sure that the Access lamp is lit, and remove the memory card.; • Do not remove the memory card while the; lamp is flashing. The; lamp flashes while; lamp is flashing, the data saved on the memory card can be damaged.
Removing the Memory Card Important • If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" • operation on your computer before physically removing the memory card from the printer. Make sure that the Access lamp is lit, and remove the memory ca...
Page 103 - Replacing Ink Tanks
Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen 103
Page 104 - When Error Occurred; • For precautionary notes on handling ink tanks, see; Replacing Procedure; When you need to replace an ink tank, follow the procedure below.; Check that printer is turned on.; Caution; Remove the ink tank where the ink runs out.
Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. In this state, the printer cannot print or scan. Take appropriate action according to the message. When Error Occurred Note • For precautionary notes on handling in...
Page 106 - Lift up the tab on the orange protective cap to remove it off GENTLY.; Insert the front end of the ink tank into the print head at a slant.
6. Lift up the tab on the orange protective cap to remove it off GENTLY. 6. Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air • hole blocked, ink may splash. • Do not touch the inside of the orange protective cap or the open ink port (H). T...
Page 108 - Notes on ink tanks; When an ink tank is out of ink, replace it immediately with a new one.
Caution • When closing the scanning unit / cover, be careful not to get your fingers caught. • Notes on ink tanks Important • If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed. • • Use a new ink tank for replacement. Installing a used ink tank may ...
Page 109 - Checking Ink Status on the Touch Screen; Select; Estimated ink levels; Order ink now
Checking Ink Status on the Touch Screen 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Estimated ink levels . 3. A symbol appears in the area A if there is any information about the remaining ink level. The in...
Page 110 - Restrictions; Connect via wireless router; using the 5 GHz band.; Wireless Direct
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connection method as the connected device.If you connect using a different connection method, the connection to the device in use will be disabled.However, yo...
Page 112 - Detect Same Printer Name; • Serial number may not appear on result screen.; System information
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the resultsscreen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: • Check the printer's MAC address or serial to select t...
Page 113 - Switching Printer's Connection to Network or Devices; Changes from USB to LAN Connection; Refer to Setup Guide to setup.
Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer,changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connectionmethod. 1. Connects to Another Computer via LAN/C...
Page 114 - Connection; Connecting with Wireless Direct
3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: • Connecting with Wireless Direct • Switching to a Wi-Fi connection when using the printer Wireless Direct: • If you connect the printer to your computer or smartpho...
Page 117 - Wi-Fi Connection Assistant; available for some models); Administrator Password
Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printersettings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers• Performing initial net...
Page 118 - Starting Up Wi-Fi Connection Assistant; Diagnosing and Repairing Network Settings
Starting Up Wi-Fi Connection Assistant Start up Wi-Fi Connection Assistant as shown below. In Windows 11, from ( Start button) on the taskbar, select All apps > Canon Utilities > Wi-Fi Connection Assistant . Note • In Windows 10, select Start > ( All apps > ) > Canon Utilities > Wi...
Page 119 - • Some models do not support diagnosis and repair function.; Check the displayed message and select; Diagnose and Repair; on the displayed screen.; • This function checks the following items:
Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computerand printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. • ...
Page 120 - Performing/Changing Network Settings; Canon Wi-Fi Connection Assistant Screen
Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings 120
Page 121 - Items on Canon Wi-Fi Connection Assistant Screen; Printer Network; Available
Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant ScreenMenus on Canon Wi-Fi Connection Assistant ScreenItems on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connectio...
Page 122 - Assigning Printer Information
Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address orenabl...
Page 123 - Menus on Canon Wi-Fi Connection Assistant Screen
Appears if the printer is used by IP address specified automatically. • Manual • Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. H: MAC Address Displays the MAC address of the detected printer...
Page 124 - Items on Canon Wi-Fi Connection Assistant Screen Toolbar
D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu. B: Redetects p...
Page 125 - Performing Network Settings; Supported models only
Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings ( Supported models only ) Performing/Changing Wi-Fi Settings Assigning Printer Information Important • Some functions may not be available depending on your model and software version. 125
Page 126 - USB; on; Switch View; under the; View; menu to display printers.
Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online ma...
Page 127 - Enter password and click; OK
Select Wi-Fi and click OK . 6. Enter password and click OK . 6. The Network Settings screen appears. 7. Perform/change settings. 7. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode. ◦ Infrastructure ◦...
Page 129 - Infrastructure
Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection . ...
Page 130 - Click; Set
D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set . 8. 130
Page 131 - The names appear on; Canon Wi-Fi Connection Assistant; • If; Printer Settings; Confirm Printer Password; Detailed Printer Settings
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not ava...
Page 136 - such as a wireless router or a LAN cable.
Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer andthose of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of theprinter and computer. Important • To use the printer over...
Page 137 - Start up; Launchpad; Enter the password specified for your computer and select; Install Helper; diagnosis and repair of network.
Starting Up Wi-Fi Connection Assistant Start up Launchpad , select Canon Utilities , and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper . Wi-Fi Connection Assista...
Page 140 - Performing Maintenance Functions from the Printer
Performing Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 140
Page 141 - Maintenance Procedure; • Check if ink remains in the ink tanks.; When the Print Results Are Blurred or Uneven:; Print the nozzle check pattern.; Examine the nozzle check pattern; If there are missing lines or horizontal streaks in the pattern:; Clean the print head.
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print...
Page 142 - Clean the print head deeply.; Align the print head.
If the problem is not resolved after performing from step 1 to step 3 twice: Step 4 Clean the print head deeply. From the printer Deep Print Head Cleaning Note • If the problem persists after performing the operations up to step 4, turn off the power and leave the • printer for 24 hours or longer wi...
Page 143 - Printing the Nozzle Check Pattern; Replace the ink; You need to prepare: a sheet of A4 or Letter-sized plain paper; Maintenance; Nozzle Check
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink • tanks whose ink is low. You need to prepare: a...
Page 145 - Examining the Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. 1. A: No missing lines/No horizontal streaksB: Lines are missing/Horizontal streaks are present 2. ...
Page 147 - Cleaning the Print Head; Cleaning
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle checkpattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print headconsumes ink, so clean the print head only when necessary. You need to...
Page 148 - • If the problem is not resolved after cleaning the print head twice,
8. Examine the nozzle check pattern . 8. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply . • 148
Page 149 - Deep Print Head Cleaning; Deep Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so cleanthe print head deeply only when necessary. You need to prepare: a ...
Page 150 - When the completion message appears, select; If a particular color is not printed properly,
8. When the completion message appears, select OK . 8. 9. Examine the nozzle check pattern . 9. If a particular color is not printed properly, replace the ink tank of that color. If the problem persists, turn off the power and leave the printer for 24 hours or longer without removing thepower plug, ...
Page 151 - Aligning the Print Head; If the remaining ink level is low,; You need to prepare: two sheets of A4 or Letter-sized plain paper; Print Head Alignment - Auto; Confirm the message, then select
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. • If the remaining ink level is low, replace ink tanks ....
Page 152 - adjust the print head position manually; Print the Head Alignment; on the
The print head alignment sheet is printed, and the print head is aligned automatically. Note • If automatic print head alignment fails, an error message appears on the touch screen. • When Error Occurred 7. When the completion message appears, select OK . 7. Note • If the print results are still not...
Page 153 - Aligning the Print Head Manually; You need to prepare: three sheets of A4 or Letter-sized plain paper; Print Head Alignment - Manual; Check message and select
Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not asexpected, as when printed ruled lines are misaligned. You need to prepare: three sheets of A4 or Letter-sized plain paper 1. Check that printer is turned on. 1. 2....
Page 154 - When; Did the patterns print correctly?; appears, make sure pattern was printed correctly,; Next; Examine first patterns and tap
7. When Did the patterns print correctly? appears, make sure pattern was printed correctly, 7. and if so, select Yes . 8. Check message and select Next . 8. The input screen for head position alignment values is displayed. 9. Examine first patterns and tap A . Select the number of the pattern in col...
Page 156 - Examine third patterns and select; Subtle horizontal streaks; and then select; When confirmation message appears, select
The third set of patterns is printed. 15. Examine third patterns and select a . In column a, find pattern in which stripes are least 15. noticeable, and then select the number of that pattern. Note • If all patterns look different, choose the pattern in which horizontal streaks are least noticeable....
Page 157 - Adjusting Print Head Position Manually
Performing Maintenance Functions from Your Computer(Windows) Maintenance Tab Description Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Position Manually 157
Page 158 - Maintenance Tab Description; Initial Check Items
Maintenance Tab Description The Maintenance tab allows you to change the printer settings or check its status. Cleaning Performs print head Cleaning.The print head Cleaning function allows you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory...
Page 159 - Custom Settings; dialog box; About; dialog box
Print Head Alignment Adjust the print head position. Nozzle Check Prints a Nozzle Check pattern.Perform this function if printing becomes faint or a specific color fails to print. Print a Nozzle Checkpattern, and check whether the print head is working properly.If the print result for a specific col...
Page 160 - Quiet Settings dialog box
Initial Check Items (Cleaning / Deep Cleaning) Before running Cleaning or Deep Cleaning , check that the printer power is on, and open the cover of the printer.Check the following items for each ink. • Check the amount of ink remaining in the tank. • Check that you push in the ink tank completely un...
Page 161 - Custom Settings dialog box; manual head
Custom Settings dialog box When you click Custom Settings , the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation. Detects compatible media in the multi-purpose tray Detects whether compatible media is loaded on the multi-purpose tray during pri...
Page 162 - About dialog box; printer driver setup window; Related Topics; Changing the Printer Operation Mode
About dialog box When you click About , the About dialog box is displayed. This dialog box displays the version, copyright, and module list of the printer driver. You can select thelanguage to be used and switch the language displayed in the setup window. Modules Lists the printer driver modules. La...
Page 163 - Cleaning the Print Heads; consumes a small amount of ink.; is more thorough than Cleaning. Perform Deep Cleaning when two; attempts do
Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink. Cleaning 1. Open the Maintenance T...
Page 164 - Perform Deep Cleaning; consumes a larger amount of ink than; Related Topic; Printing a Nozzle Check Pattern
2. Click Deep Cleaning 2. When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning 3. Check that the printer is on and then clic...
Page 165 - Adjusting Print Head Position Automatically; manual head alignment; Open the; Tab; Print Head Alignment; Print Head Alignment; Load paper in printer; Perform head alignment; Start; • In the; Print Head Alignment; to print the current settings so
Adjusting Print Head Position Automatically Print Head Alignment corrects the installation positions of the print head and improves misalignment ofcolors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment.Normally, the printer is set for a...
Page 166 - This printer supports two head alignment methods:; while printing is in progress otherwise, printing will stop.
Adjusting Print Head Position Manually Print Head Alignment corrects the installation positions of the print head and improves misalignment ofcolors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for autom...
Page 167 - Check printed pattern; Check the displayed message and click; Check printed patterns
8. Check printed pattern 8. In each entry field, enter the number of the pattern with the least prominent streaks from among theprinted patterns.You can also enter numbers into the entry fields automatically by clicking relevant pattern in thepreview. After completing the entries, click OK . Note • ...
Page 168 - Check message content, and click
After completing the entries, click OK . Note • If the patterns are not uniform, select the pattern with the least prominent vertical streaks. (A) Less prominent vertical streaks(B) More prominent vertical streaks 11. Check message content, and click OK 11. The print head adjustment patterns on the ...
Page 169 - Complete head position adjustment; • To print and check the current setting, open the; dialog box, and click; Print
After completing the entries, click OK . Note • If the patterns are not uniform, select the pattern with the least prominent horizontal stripes. (A) Less prominent horizontal stripes(B) More prominent horizontal stripes 13. Complete head position adjustment 13. Click OK . The adjustment of the head ...
Page 171 - Opening Remote UI for Maintenance; Open; System Settings; Select your model from the printer list, and click; General; tab
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to open a Remote UI. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model from the printer list, and click Options & Su...
Page 172 - Remote UI; Utilities; Remote UI
Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink. Cleaning 1. Select Utilities from ...
Page 173 - Complete Deep Cleaning
2. Click Deep Cleaning 2. Before performing Deep Cleaning, check the following items: Check whether the printer is on and open the printer's cover.Check the following items for each ink. Then, if necessary, perform Deep Cleaning . • Is there ink remaining? • Did you push in the ink completely until ...
Page 174 - Adjusting Print Head Position; from; • You can print and check the current settings by clicking on; Print the head alignment value
Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print headposition improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 1. 2. Click Print Head Alignment - Auto 2. A message appears. 3. Lo...
Page 175 - Printer status; Printer Info
Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI , the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink....
Page 176 - Cleaning Exterior Surfaces
Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 176
Page 177 - Cleaning Paper Feed Rollers; Roller Cleaning
Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case,perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain ...
Page 179 - Cleaning Inside the Printer (Bottom Plate Cleaning); You need to prepare: a sheet of A4 or Letter-sized plain paper*; Bottom Plate Cleaning; unfold the paper, then select
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may getdirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a ...
Page 182 - Changing Settings; Changing Printer Settings from Your Computer (Windows)
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel Handling Printer Configuration Using the Web Browser 182
Page 183 - Changing the Print Options
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Setting the Ink to be Used Changing the Printer Operation Mode 183
Page 184 - Print Options; Change the individual settings; Page Setup
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from thedriver settings, or printing fails. 1. Open the printer...
Page 185 - Setting the Ink to be Used; Print With
Setting the Ink to be Used This feature enables you to specify the most appropriate ink tank among installed ink tanks according to anintended use. 1. Open the printer driver setup window 1. 2. Click Print Options... on the Page Setup tab 2. The Print Options dialog box appears. 3. Select the ink ta...
Page 186 - If necessary, switch between various modes of printer operation.; Configure settings
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Open the Maintenance Tab 1. 2. Check that the printer power is on, and click Custom Settings 2. The Custom Settings dialog box opens. Note • If the printer is off or if communication between the p...
Page 187 - Changing Printer Settings from Your Computer (macOS); Managing the Printer Power
Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 187
Page 188 - Printer power supply is operated from Remote UI.; Energy saving settings; allow you to set Auto power off and Auto power on.; Selecting; Printer settings; Energy saving settings; Complete the following settings:; Auto power off; Apply the settings
Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or theprinter remains ...
Page 189 - Check whether the printer is on and select; Print settings - Prevent paper abrasion
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 1. 2. If necessary, complete the following settings: 2. Print settings - Prevent paper abrasion The printer can increase ...
Page 190 - Switching to the Simple Mode
Changing Settings from Operation Panel Paper Settings Changing Settings from Operation Panel Setting Items on Operation Panel Switching to the Simple Mode Security settings Print settings Power control LAN settings Editing HOME Screens Smartphone photo print settings Other printer settings Language ...
Page 191 - Select a setting item to adjust.; Select a setting item.
Changing Settings from Operation Panel This section describes the procedure to change the settings, using the operation for setting amount ofextension as an example. 1. Check that printer is turned on. 1. 2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select Printer settings . 3. The...
Page 193 - Setting Items on Operation Panel; Items for Printer; Print settings; Items for Maintenance/Management
Setting Items on Operation Panel Items for Printer Other printer settingsLanguage selectionWeb service setupECO settingsQuiet setting Items for Paper/Printing Print settings Smartphone photo print settings Feed settings Items for Maintenance/Management Security settingsLAN settingsFirmware updateRes...
Page 194 - Security settings
Security settings Select this setting item from Printer settings in (Setup). • Recommended security settings • Make the security settings that best match your usage environment. Check the Security SettingsNavigator for details on each setting. Set Up/Manage Security • Lockout settings • Set whether ...
Page 196 - Page Setup Tab Description
Important • For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.06 in. (-1.5 • mm) and +0.06 in. (+1.5 mm) even if you specify the value over 0.06 in. (1.5 mm). • Print charts and diagrams vividly • Use this setting when you want to print charts and diagrams in do...
Page 197 - Power control; Select this setting item from; or printing data is sent to the printer.
Power control Select this setting item from Printer settings in (Setup). Allows you to turn on/off the printer automatically to save electricity. • Auto power off • Specifies the length of time to turn off the printer automatically when no operation is made or no printingdata is sent to the printer....
Page 198 - LAN settings; Advanced; For details on each setting item:; Print details; and select; Printing Network Settings; See settings
LAN settings Select this setting item from Printer settings in (Setup). Wi-FiWireless Direct • Advanced • For details on each setting item: Advanced setup To print the network settings, select Print details and select Yes . Printing Network Settings Important • The network settings printout contains...
Page 199 - Selects the setup method for Wi-Fi connection.; Easy wireless connect
("XX" represents alphanumeric characters.) • Enable/disable Wi-Fi • Enables/disables Wi-Fi. • Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer directly from adevice (e.g. s...
Page 200 - Changes the password for Wireless Direct.; Advanced setup; Performs IPv4 or IPv6 setting.
MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Connect to smartphone • Enables to connect the smartphone to the printer by reading the QR code displayed ...
Page 202 - Enable
Note • Depending on the Wi-Fi router used, discontinuous reception may not be activated even though • Enable is selected. • Discontinuous reception is enabled only while the printer is on standby. (The touch screen is in • the screen saver mode.) 202
Page 203 - Other printer settings; Setting Items for Photo Printing Using Operation Panel
Other printer settings Select this setting item from Printer settings in (Setup). • Date display format • Selects the date display format. Note • When ON is selected for Print date on the print settings screen in printing from a memory card, the • date is printed in the date display format you selec...
Page 205 - Language selection
Language selection Select this setting item from Printer settings in (Setup). Changes the language for the messages and menus on the touch screen. Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /Swedish / Finnish / Russian / Ukrainian / Polish / Cz...
Page 206 - Firmware update
Firmware update Select this setting item from Printer settings in (Setup). You can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a proxy server. Important • When you use this function, make sure the printer is connected ...
Page 207 - Reset settings
Reset settings Select this setting item from Printer settings in (Setup). You can set the settings back to the default. • Web service setup only • Sets the Web service settings back to the default. • LAN settings only • Sets the LAN settings back to the default. • Settings only • Returns the setting...
Page 208 - Feed settings; Paper Settings
Feed settings Select this setting item from (Setup). Note • By registering the paper size and the media type, the message can be displayed before printing starts • when the paper size or the media type of the loaded paper differs from the paper settings. Paper Settings • Rear tray paper settings • R...
Page 209 - Web service setup
Web service setup Select this item from (Setup). • Settings for Data Sending • The following setting items are available. ◦ Data necessary for services ◦ You can set up the settings for sending information required for using this product and relatedservices to Canon. ◦ Data about your activities ◦ Y...
Page 210 - Automatically Turning the Power of the Printer On/Off; ECO; Specify settings as necessary.; Using Duplex Printing; Follow the procedure below to use duplex printing.
ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save electricity. Automatically Turning the Power of the Printer On/OffUsing Duplex Printing Automatically Turning the Power of the Printer On/Off Follow th...
Page 211 - Two-sided print settings
2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select ECO . 3. 4. Select Two-sided print settings . 4. 5. Specify settings as necessary. 5. C: Select two-sided copying as a default. D: Select two-sided printing of template forms on the printer as a default. 211
Page 212 - Follow the procedure below to perform setting.; Quiet setting; Quiet setting; • Operating speed is reduced compared to when; OFF; such as when the printer is preparing for printing, is not reduced.
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Check that printer is turned on. 1. 2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select Quiet setting . 3....
Page 213 - Select this item from; Current version; Displays the current firmware version.; Displays the printer name currently specified.; Serial number; Displays the printer serial number.; Default password; Displays the default password of the printer when; Show password
System information Select this item from (Hint). • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number. • Default password • Displays the default password of the printer when Sho...
Page 214 - Checking the Total Number of Uses of Printer; Usage stats; Select item to check.
Checking the Total Number of Uses of Printer You can check the total number of uses of the printer (e.g. the total number of printing, copying, orscanning). 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Usage...
Page 215 - Basic Information; Safety; Canceling Print Jobs; Specifications; Print Area
Basic Information Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips Spe...
Page 216 - Safety Precautions
Safety Safety Precautions Regulatory Information WEEE 216
Page 217 - • Users with cardiac pacemakers:; Keep ink out of reach of children.
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may resultin fire, electric shock or other unexpected accidents. Safety standard marks ...
Page 218 - General Notices; Choosing a Location
If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses ofwater. If irritation or discomfort occurs, obtain medical advice immediately.In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contactwith skin, wash with soap and w...
Page 219 - • Do not place the printer flush against a wall.; • Never remove the plug by pulling on the cord.; • Do not throw print heads or ink tanks in the fire.
• Do not place the printer flush against a wall. Power Supply • Keep the area around the power outlet clear at all times so you can easily unplug the power cord if necessary. • Never remove the plug by pulling on the cord. General Notices • Do not tilt the printer, stand it on end, or turn it upside...
Page 220 - Regulatory Information; • Consult the dealer or an experienced radio/TV technician for help.
Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10605 (Contains FCC Approved WLAN Module K30387) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interf...
Page 221 - Interference
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer mayinterfere with the correct operation of these devices. 221
Page 222 - WEEE; Only for the United Kingdom
WEEE Only for the United Kingdom This symbol indicates that this product is not to be disposed of with your household waste, accordingto the UK Waste Electrical and Electronic Equipment Regulations. This product should be handed overto a designated collection point, e.g., on an authorized one-for-on...
Page 225 - Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acordamb la Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en undels punts de recollida designats, com per exemple, intercanviant-lo un per un en comprar un product...
Page 231 - Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajone smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, naprimer pri pooblaščenem prodajalcu, ko ku...
Page 233 - Handling Precautions
Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips 233
Page 234 - Legal Restrictions on Scanning/Copying
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit • • Postage stamps (ca...
Page 235 - Printer Handling Precautions; Do not place any object on the document cover!
Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover isopened and cause the printer to malfunction. Also, place the printer where objects will not fall on it. 235
Page 236 - Transporting Your Printer; protective material to ensure safe transport.; button to turn off the power.; Turn the printer off.
Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient • protective material to ensure safe transport. • With the print head and ...
Page 238 - When Repairing, Lending, or Disposing of the Printer
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such informationmay be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer...
Page 239 - Keeping Print Quality High; Never unplug the power cord until the power is turned off!; If you press the
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pe...
Page 240 - Ink Tips; How is ink used for various purposes other than printing?; Ink may be used for purposes other than printing.; Why does the printer have two black ink tanks?
Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printerconsumes a small amount of ink in the amount to enable printing by filling the no...
Page 241 - Product Specifications
Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit 241
Page 242 - General Specifications
Product Specifications General Specifications Interface USB port: Hi-Speed USB * Network port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a /IEEE802.11ac Card Slot: Yes * A computer that complies with Hi-Speed USB standard is required. Since theHi-Speed USB interface is fully upwardl...
Page 243 - Scan Specifications; Network Specifications; Minimum System Requirements; Windows
Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size A4/Letter, 8.5 x 11.7 in. (216 x 297 mm) Optical resolution (horizontal xvertical) 2400 x 4800 dpi * * Optical Resolution represents the maximum sampling rate based on ISO14473. Gradation (Output) Gray: 8 ...
Page 244 - macOS; Other Supported OS; Information in this manual is subject to change without notice.
macOS Operating System macOS Big Sur 11.7.6 - macOS Sonoma 14 Other Supported OS iOS/iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice. 244
Page 245 - Supported Paper Sizes and Weights; Page Sizes; Special sizes
Supported Paper Sizes and Weights Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. • Standard sizes: • Letter • • Legal • • A5 • • A4 • • B5 • • KG/4"x6"(10x15) • • 5"x7"(13x18cm) • • 7...
Page 246 - Paper Weight; You can use paper in the following weight range.
Paper Weight You can use paper in the following weight range. • Plain paper: From 17 to 28 lb (64 to 105 g /m 2 ) • 246
Page 247 - Paper Load Limit; details on page sizes and media types, access the Canon website.; Paper Load Limits of Rear Tray and Cassette; Genuine Canon Paper; Paper for printing documents:
Paper Load Limit This section shows the paper load limits of the rear tray, the cassette, and the paper output tray. Paper Load Limits of Rear Tray and CassettePaper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. F...
Page 248 - Paper Load Limit of Paper Output Tray; Paper other than Genuine Canon Paper
Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Plain Paper (including recycled paper) *1 Approx. 100 sheets (Legal:10 sheets) Approx. 100 sheets Envelopes 10 envelopes N/A *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very highor lo...
Page 249 - • Refer to; Recommended Genuine Canon Paper According to Purpose
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, whenpossible. Supported Paper Sizes and WeightsUnsupported Media Type...
Page 250 - Usable Media Types Other Than Genuine Canon paper; • Envelopes; • When using art paper, see
Usable Media Types Other Than Genuine Canon paper • Plain Paper (including recycled paper) • • Envelopes • Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Note • When using art paper, see Before Printing on Art Paper . • 250
Page 251 - Unsupported Media Types
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper with unstraightened edges like manualy cut paper • • Picture postcards...
Page 252 - Handling Paper
Handling Paper • For warnings on use of the non-printable side, see each product's usage information. • • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print • q...
Page 253 - Before Printing on Art Paper; The wider the brush, the more effective it will be.; Paper dust removal procedure:; Check that the brush is not wet and free from dust or dirt.
Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust beremoved on art paper just before printing. You will need a soft hair brush (or similar brush used to clean officeautomation equipment). The wider the brush, the more effec...
Page 255 - Printing; Printing Photos and Documents
Printing Printing Photos and Documents Printing Hagaki and Envelopes Other Various Printing Features 255
Page 256 - Printing from Computer
Printing Photos and Documents Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Using Cloud Service 256
Page 257 - Printing from Application Software (Windows Printer Driver)
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chromebook 257
Page 258 - Basic Printing Setup
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Perform maintenance or settings (Maintenance tab) Overview of the Printer D...
Page 259 - In the; Basic Settings; Check that printer is turned on; Select Media Type (B) According to Requirements
Basic Printing Setup In the Basic Settings tab , you can print in various ways according to your purpose. 1. Check that printer is turned on 1. 2. Open printer driver's setup screen 2. 3. Select Profile (A) 3. Select the print settings according to your purpose in Profiles on the Basic Settings tab....
Page 262 - Basic Settings Tab Description; setting, the printer automatically switches to the preset items.; Profiles
Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings • Page Siz...
Page 263 - Add to Profiles
You can also change a printing profile and register it under a new name. You can delete the registeredprinting profile. Standard These are the factory settings.If Page Size , Orientation , and Copies were set from the application software, those settings have priority. Photo Printing If you select t...
Page 264 - Custom Paper Size; Custom
Always print with current settings Prints documents with the current settings starting from the next print execution.When you select this function and then close the printer driver setup window , the information that you set on the Basic Settings , Media/Quality , and Page Setup tabs are saved and p...
Page 265 - • Depending on the media type and size, the
Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette. Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Copies Specifies the number of copies you want to print. You can specify a value fr...
Page 266 - Page Layout Printing; Poster Printing; Booklet Printing; Printer Media Information
To adjust the amount that the document extends beyond the paper, click the Page Setup tab, add a checkmark to Borderless Printing , and enter the value in Amount of Extension . Page Layout Selects the size of the document you want to print and the type of printing. 1 on 1 to 16 on 1 Multiple pages o...
Page 267 - Add to Profiles dialog box
Defaults Restores all the settings you have changed to their default values.Click this button to return all settings on the Basic Settings , Media/Quality , and Page Setup tabs to their default values (factory settings). Add to Profiles dialog box This dialog box allows you to save the information t...
Page 269 - Booklet Printing dialog box
Note • If some of the pages have not been printed well, specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the screen will be printed this time. Booklet Printing dialog box This dialog box allows you to set how to ...
Page 271 - Commercially available papers
Dark Fabric Iron-on Transfers <DF-101> Dark Fabric Iron-on Transfers DF Iron Transfers Double sided Matte Paper <MP-101D> Matte Photo Paper Matte Commercially available papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper (including r...
Page 274 - Printing on Postcards; Load postcard
Printing on Postcards 1. Load postcard on the printer 1. 2. Open the printer driver setup window 2. 3. Select commonly used settings 3. Display the Basic Settings tab, and for Profiles , select Standard . 4. Select the paper size 4. For Printer Paper Size , select Hagaki 100x148mm or Hagaki 2 200x14...
Page 276 - Setting Up Envelope Printing; Load envelope
Setting Up Envelope Printing 1. Load envelope on the printer 1. 2. Open the printer driver setup window 2. 3. Select the media type 3. Select Envelope from Profiles on the Basic Settings tab. 4. Select the paper size 4. When the Envelope Size Setting dialog box is displayed, select the envelope size...
Page 277 - Registering a Frequently Used Printing Profile; You can register the frequently used printing profile to; printing profiles can be deleted at any time.; Registering a Printing Profile; Open the printer driver setup window
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 1. 2. Set the necessary items 2...
Page 278 - Save the settings; already registered will be deleted from; Deleting Unnecessary Printing Profile; Select the printing profile to be deleted
4. Save the settings 4. Enter a name for the print settings to register in the Name field. If necessary, click Options... , set the items, and then click OK . In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.The name and icon are displayed i...
Page 279 - Optimal Photo Printing of Image Data
Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 279
Page 280 - Media/Quality Tab Description; Settings Preview
Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality • Color/Intensity • Grayscale Printing • Preview before prin...
Page 281 - Color Adjustment; Matching
Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer,the printer automatically determines the paper source and feeds paper. Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette...
Page 282 - Custom dialog box; Color Adjustment Tab
Grayscale Printing This function converts the data to monochrome data when printing your document.Check this check box to print a color document in monochrome. Preview before printing Shows what the print result will look like before you actually print the data.Check this check box to display a prev...
Page 283 - Matching Tab
color balance of the document. Use your application if you want to change the total color balancesignificantly. Use the printer driver only if you want to adjust the color balance slightly. Tone Sets the color adjustment for monochrome printing.Moving the slider to the right produces warm colors (Wa...
Page 284 - Set the Layout of Printed Documents (Page Setup Tab)
Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 284
Page 288 - Depending on the environment,; Stamp; may not be available.; Custom Paper Size dialog box
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides ofthe paper. This type of printing ensures that pages can be collated properly, in page number order,when the printed sheets are folded and stapled at the center. Manual 2-sided Print...
Page 289 - Poster Printing dialog box
Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page.Check this check box to print the page border line. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents a...
Page 290 - Depending on the environment, this function may not be available.
Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.Check this check box to print the document on one side of the booklet and select the side to be leftblank from the list. Margin S...
Page 292 - Stamp dialog box; Stamp Settings
Depending on the application software being used, the image data may be cut off or may not beprinted properly. In such cases, select On . If you will not be using this function, select Off . Important • When using this function, the print quality may drop depending on the print data. Unit of Print D...
Page 293 - Stamp Tab; Stamp Type; is; Text; or
hidden behind the stamp. However, the sections of the stamp that are overlapped by the documentmay be hidden. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the documenthas two or more pages.Check the Stamp check box to enable this. Check...
Page 294 - Bitmap
Color/Select Color... Shows the current color for the stamp.To select a different color, click Select Color... to open the Color dialog box, and select or create a color you wish to use as a stamp. When Stamp Type is Bitmap File Specifies the name of the bitmap file to be used as the stamp. Select F...
Page 295 - Save settings Tab
Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created.Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Stamps Shows a lis...
Page 296 - Setting the Number of Copies and Printing Order; You can also set the number of copies on the; Specify the print order
Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 1. 2. Specify the number of copies to be printed 2. For Copies on the Page Setup tab, specify the number of copies to be printed. 3. Specify the pr...
Page 297 - • By setting both; Print from Last Page; Collate; , you can perform printing so that papers are collated
Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the functionsettings on the application software. When you specify the number of copies and the ...
Page 298 - Perform Borderless Printing; You can also set borderless printing on the; • You can also set; Amount of extension; on the operation panel of the printer, but the settings on the; Setting Borderless Printing
Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data sothat it extends slightly off the paper. In standard printing, margins are created around the document area.However, in borderless printing function, these margins are not ...
Page 299 - Amount of Extension; Expanding the Range of the Document to Print; Cancel the safety margin regulation for
Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 5. Click OK 5. When you perform print, the data is printed without any margins on the paper. Important • When a page size that cannot be used for borderless printing is se...
Page 301 - Duplex Printing; You can also set duplex printing in the; Performing Automatic Duplex Printing; Performing Duplex Printing Manually; You can perform the duplex printing manually.
Duplex Printing You can also set duplex printing in the Basic Settings tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 1. 2. Set automatic duplex printing 2. Select 2-sided Printing for 1-sid...
Page 302 - Page Size; then print the message side.
3. Select the layout 3. Select the layout you want to use from the Page Layout list. 4. Specify the side to be stapled 4. The best Binding Location is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the Binding Location l...
Page 303 - Overview of the Printer Driver; Canon IJ Printer Driver; Opening Printer Driver's Setup Screen; Canon IJ Status Monitor
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver) 303
Page 304 - Installing the Printer Driver; To specify the printer driver, open the; dialog box of the application software you are using, and; Displaying the Manual from the Printer Driver; Help
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computerso that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer canundersta...
Page 305 - Preferences; Settings
Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printericon. Displaying the Printer Driver's Setup Screen from Your ApplicationSoftware Perform this procedure to set up the print settings during printing. 1. Se...
Page 306 - Launching the Canon IJ Status Monitor; printer driver setup; View Printer Status; region where you are using your printer.; When Errors Occur; In such cases, take the appropriate action as described.; Canon IJ Status Monitor Description
Canon IJ Status Monitor The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the images, icons, and messages in the status monitor. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is ...
Page 307 - Display
Checking Ink Status from Your Computer You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 1. 2. Launching the Canon IJ Status Monitor 2. On the Maintenance tab, click View Printer Status . 3. Display Estimated ink levels 3. Ink status...
Page 308 - Restrictions on the Printer Driver; Points to Note About Applications with Restrictions
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using theprinter driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver...
Page 310 - Features of the Canon IJ Status Monitor; The Canon IJ Status Monitor has the following functions:; Onscreen display of printer status; Overview of the Canon IJ Status Monitor; Printer
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the images, icons, and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions:...
Page 312 - • When the printer is being used via USB connection
If you add a check mark to Do not show this message again in this dialog box, you can prevent it from displaying again. Start when Windows is Started Automatically starts the Canon IJ Status Monitor when Windows is started. Remote UI menu You are able to open the printer's Remote User Interface.You ...
Page 313 - Updating the Driver; • Check the following if you want to install or delete drivers.; Installing the Driver; Turn on the printer; Complete the installation; Exit; Deleting the Unnecessary Driver; The printer driver which you no longer use can be deleted.; Start the uninstaller; Control Panel
Updating the Driver Drivers include a printer driver and MP Drivers. The MP Drivers include a printer driver, ScanGear (scannerdriver), and fax driver.By updating the Driver to the latest version of the Driver, unresolved problems may be solved. Important • Check the following if you want to install...
Page 314 - Perform the uninstaller; Complete
2. Perform the uninstaller 2. Click Start . When the confirmation message appears, click Yes . When all the files have been deleted, click Complete . The deletion of the Driver is complete. 314
Page 315 - Printing from Application Software (macOS AirPrint); Basic
Printing from Application Software (macOS AirPrint) Printing Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Prin...
Page 316 - Checking Your Environment; • AirPrint Operation Environment; LAN; Print from a Mac; Auto power on; Load paper; Start printing from your application software; Select printer
Printing This printer is compatible with the macOS standard printing system (AirPrint).You can start printing right away after connecting this printer to your Mac without installing any specialsoftware. Checking Your Environment First, check your environment. • AirPrint Operation Environment • Mac r...
Page 317 - Check print settings; Paper Size
6. Check print settings 6. Set items such as Paper Size to the appropriate size, as well as Feed From and Media Type from Media & Quality . Set Double-sided to Off if you are not printing on both sides of the paper. 317
Page 318 - Auto Select; that the printer is connected to the network.; settings of printer and enable; Media Type; set to; Premium Fine Art Rough; Other Fine Art Paper; Printing of Envelopes; For printing on the envelope from Mac, refer to the following.
Important • An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer. Select the correct items on the print dialog and the printer thatcorrespond to the paper being printed. • If you selected Auto Select in Feed From , the feed position ...
Page 320 - The procedure for performing borderless printing is as follows:; Set the; on the printer operation panel; Extended amount: Large; Select sheet size for borderless printing; XXX Borderless; • The use of borderless printing is not recommended if; Plain Paper; is selected for
Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data sothat it extends slightly off the paper. In standard printing, margins are created around the document area.However, in borderless printing function, these margins are not ...
Page 321 - depending on the size of the paper.
Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However,the portion of the document extending off the paper range will not be printed and for this reason, thesubjects around the perimeter of a photo may not ...
Page 322 - This section describes the procedure for printing on postcards.; Load postcards; Off
Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 1. 2. Select paper size and paper type from the printer 2. Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki , Hagaki K , or Hagaki for pape...
Page 323 - Adding Printer; To re-add a printer that was deleted, open; , and then perform the procedure described below.; Default; Bonjour Multifunction; Secure AirPrint
Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Settings -> Printers & Scanners , click Add Printer, Scanner or Fax... , and then perform the procedure described below. If your printer is connected via USB...
Page 324 - How to Open Printer Settings Screen; Opening the Page Setup Dialog; Use this procedure to set the page (paper) settings before printing.; Opening the Print Dialog; Use this procedure to set the print settings before printing.; File
How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software 1. The Pag...
Page 325 - Displaying the Printing Status Screen; Check the print progress according to the following procedure:; Launch the printing status screen; Check the printing status; printer operation panel.
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen 1. • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click theprinter icon...
Page 326 - Deleting the Undesired Print Job; Select your model, and then click; Select the unnecessary print job and click
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jobs from the print status check screen. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model, and then click Printer Q...
Page 327 - Delete printer from list of printers; Remove Printer
Removing Printer That Is No Longer Required from List ofPrinters The printer that is no longer in use can be removed from the list of printers.Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For...
Page 328 - Printing Photo Data; Printing Photographs Saved on Memory Card
Printing Photo Data Printing Photographs Saved on Memory Card Basic Setting Items for Photo Printing Using Operation Panel 328
Page 329 - You can print the photograph saved on the memory card easily.; Print from memory card; Select photo print; Insert memory card into card slot.; Saved data is not of a supported type.
Printing Photographs Saved on Memory Card You can print the photograph saved on the memory card easily. This section describes the procedure to print the photograph in Select photo print . 1. Check that printer is turned on. 1. 2. Load photo paper. 2. 3. Select Print on the HOME screen. 3. Using Tou...
Page 330 - Color
You can print a copy of the displayed photo by tapping Color . • To change the display method, the number of copies, or the print settings: • Tap near the bottom of the displayed photo to display menus. A: Total number of copies is displayed When tapping, you can check and change the number of copie...
Page 332 - Tap
F: Select to zoom in on the photo. For details: Using Useful Display Functions G: Select display photo with specifying the date (last modified date of data). For details: Using Useful Display Functions H: Select to display the multiple photos at once. For more on the display method: Using Useful Dis...
Page 333 - Adding Print Job; Flick photo while printing to select next photo.; Specify number of copies and print settings for each photo.; Page size; Stop
Note • While processing the print job, you can add the print job (Reserve photo print). • Adding Print Job Adding Print Job You can add the print job (Reserve photo print) while printing photos. Follow the procedure below to add the print job. 1. Flick photo while printing to select next photo. 1. N...
Page 334 - Print Settings Screen; In Select photo print or Slide show:; The following screen is displayed by selecting; The following screen is displayed before printing.; Setting Items; setting items in
Setting Items for Photo Printing Using Operation Panel You can specify the setting of page size, media type, photo fix and so on to print the photos saved on thememory card. Print Settings Screen How to display the print settings screen varies with the print menu. • In Select photo print or Slide sh...
Page 336 - • The shooting date is printed according to the settings of; Date display format; Other printer; under
Note • The shooting date is printed according to the settings of Date display format in Other printer • settings under Printer settings . Other printer settings 336
Page 337 - Other Various Printing Features; Disc Label Printing
Other Various Printing Features Disc Label Printing Using a Handwriting Sheet Printing Pattern Paper or Templates 337
Page 338 - Copying Label Side of Disc
Disc Label Printing Copying Label Side of Disc Basic Printing Photo from Memory Card onto Disc Label 338
Page 339 - Copy; Disc label copy; Specify print area and select; Specify the amount of ink.
Copying Label Side of Disc You can copy the label of an existing BD/DVD/CD and print it on a printable disc. Important • You cannot print on 3.15 in. (8 cm) printable discs. • • Do not mount the multi-purpose tray until the message prompting you to load the printable disc • appears. Doing so can dam...
Page 340 - After checking message, tap; Black; Open operation panel until horizontal.; How to set; Adjust disc print area
7. Follow on-screen instructions to load copy source BD/DVD/CD on platen and select OK . 7. The print setting confirmation screen is displayed. Important • Be sure to load the copy source BD/DVD/CD with its label side down on the center of the platen. If • you load it near the edge of the platen, pa...
Page 342 - Printing Photo from Memory Card onto Disc Label; Print photos on disc label
Printing Photo from Memory Card onto Disc Label You can print a photograph saved on a memory card onto the disc label of the printable disc. Important • You cannot print on 3.15 in. (8 cm) printable discs. • • Do not mount the multi-purpose tray until the message prompting you to load the printable ...
Page 343 - Select a photo you want to print.; Specify print area with trimming and select; Check message and tap
A: Specify the outer circle. B: Specify the inner circle. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure • you set a value smaller than the measured value for the outer diameter, and a value larger thanthe measured value for the inner diamete...
Page 345 - Printing a Disc Label Merging Handwritten Text with a Photo; Description of Disc Label Handwriting Sheet; Filling Out a Disc Label Handwriting Sheet; D: The photo before merging is printed here.; Writing Text and Drawing Pictures
Printing a Disc Label Merging Handwritten Text with a Photo You can use a disc label handwriting sheet printed from the printer to print a disc label (for a BD, DVD, CD,or other disc) that merges a photo with handwritten text or hand-drawn pictures. Some functions may not be available in certain cou...
Page 346 - fluorescent colors may not be able to be scanned correctly.; Filling Marks; Fill in the marks using a writing implement such as a dark pencil.
Note • If the marks in the four corners of the handwritten area are dirty or wrinkled, the disc label • handwriting sheet may not be able to be scanned correctly. Keep the area around the marksclean. • Use a dark writing implement to clearly write the text and draw the pictures. Light colors such as...
Page 347 - to be scanned correctly.; Decorating the Handwritten Text and Hand-drawn Pictures; Fill in the mark for the decoration type to use.; Setting a Color or Pattern; Fill in the mark for the color or pattern to use.; with Fill automatically set for the decoration type.
Note • If the marks are too light or not filled in enough, the disc label handwriting sheet may not be able • to be scanned correctly. • Decorating the Handwritten Text and Hand-drawn Pictures • Fill in the mark for the decoration type to use. For examples of decorating handwritten text and hand-dra...
Page 348 - Disc label handwriting print; Print handwrit. sheet
• If you specify multiple colors or patterns, they will be randomly assigned to the handwritten text • and hand-drawn pictures. • If the edges of handwritten text and hand-drawn pictures are connected and you specify multiple • colors or patterns, the same color or pattern will be assigned to the en...
Page 349 - Saved data is not of a supported; Confirm the displayed information, then select; Trim the photo, specify the range to print, and select; Follow on-screen instructions to load A4 size
Note • If no printable photo data is saved on the memory card, Saved data is not of a supported • type. is displayed on the touch screen. • If more than 2,000 photos are saved on the memory card, only the 2,000 most recent photos • can be printed. If you want to print older photos (photos that were ...
Page 350 - pictures to merge with the photo.; Scan sheet and print; Making a Test Print; Test print; handwritten text on the platen glass, then select
11. Tap Color . 11. The disc label handwriting sheet is printed. Important • If you add or delete photos on the memory card after printing the disc label handwriting sheet, • the photo may not be printed correctly when the disc label handwriting sheet is scanned. Afterprinting the disc label handwri...
Page 352 - Failed to scan disc label hand-writing sheet.; is displayed on the touch screen, select
18. After checking message, tap Color . 18. 19. Open operation panel until horizontal. 19. 20. Follow on-screen instructions to set printable disc . 20. Note • You can see the procedure to set the printable disc by selecting How to set . • 21. Select OK . 21. The disc label handwriting sheet is scan...
Page 354 - After loading paper; When the rear tray's feed slot cover is closed
Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when thepaper size or the media type of the loaded paper differs from the paper settings. After loading paper • When the rear tray's feed slot cover is closed • The screen to register the...
Page 355 - When you insert the cassette; Paper size is detected and set automatically in the printer.; or on the touch screen:
• When you insert the cassette • Paper size is detected and set automatically in the printer. Note • For more on the proper combination of paper settings you can specify by the printer driver (Windows) • or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type)Paper S...
Page 356 - Check the message and select
Check the message and select Next , and then choose one of the following. Print with the loaded paper. Select if you want to print/copy on the paper loaded without changing the paper settings. For example, when the paper setting for printing/copying is A5 and the paper information registeredto the p...
Page 357 - Copying; Making Copies
Copying Making Copies Reducing/Enlarging Copies Two-Sided Copying Special Copy Menu 357
Page 358 - Standard copy; Load original on platen.
Making Copies This section describes the basic procedure to perform standard copying. 1. Check that printer is turned on. 1. 2. Load paper. 2. 3. Select Copy on the HOME screen. 3. Using Touch Screen 4. Select Standard copy . 4. The Copy standby screen is displayed. 5. Load original on platen. 5. 6....
Page 359 - The message is displayed when you can add the copying job.; ) as the one which you previously; • When; Print qlty
C: The copy layout is displayed. Switch the layout from (one-sided), (2-on-1), (two-sided). D: Display the print setting items. For more on the setting items: Setting Items for Copying 7. Tap Black or Color . 7. The printer starts copying. Remove the original on the platen after copying is complete....
Page 361 - Setting Items for Copying; Photo copy; Preview; Intensity
Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print settings screen or the setting item for Photo copy , see Copying Photos. • The print settings screen is displayed by selecting Settings in the Copy stand...
Page 363 - Scanning; Scanning and Saving to a Computer
Scanning Scanning and Saving to a Computer Scanning and Saving to Smartphone/Tablet Attaching Scanned Images to E-MAIL to Send 363
Page 364 - Scanning in Windows
Scanning and Saving to a Computer Scanning in Windows Scanning in macOS Scanning with Chromebook Using Operation Panel to Scan 364
Page 365 - Scanning According to Item Type or Purpose (Scan Utility); Scan Utility Features; Setting Passwords for PDF Files; Scanning Using Application Software (ScanGear); Positioning Originals (Scanning from Computer); Network Scanner Selector EX2 Menu and Setting Screen
Scanning in Windows Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear)...
Page 367 - Multiple Scanning Modes; Auto; Save Scanned Images Automatically; Documents; Application Integration
Scan Utility Features Use Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon. Important • Available functions, the displayed items, and available settings vary depending on your model. Multiple Scanning Modes Auto allows for one click...
Page 368 - • To set the applications to integrate with, see Settings Dialog Box.
Note • To set the applications to integrate with, see Settings Dialog Box. 368
Page 369 - Make sure scanner or printer is turned on.; in the Scan Utility main screen.; • To cancel the scan, click; Cancel; to set
Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder). Important • This function is not supported depending on your model.• The following types of items may not be scanned correctly. In that case, adjust the cro...
Page 370 - Scanning Documents and Photos; Place the item on the platen.; set each item in the Settings (Scanning from a Computer) dialog box.; Document
Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. 1. Positioning Originals (Scanning from Computer) 2. Start Scan ...
Page 371 - Creating/Editing PDF Files; edited in other applications are not supported.; Editing Password-Protected PDF Files; PDF Editor
Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add,delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time.• Only PDF files created or...
Page 372 - Edit pages as needed.; Specify save settings.
6. Add pages as needed. 6. When scanning and adding more items: Place items, and then click (Scan) on the Toolbar. When adding existing images or PDF files: Click (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF file(s) you want to add, and then click Open . N...
Page 374 - Detect the orientation of text original and rotate image; Document Language; Save
Detect the orientation of text original and rotate image Select this checkbox to detect the page orientation based on the text in images and automaticallyrotate the images to the correct orientation for creating PDF files. Important • This function is available only for images (text documents) conta...
Page 375 - Scanning in Basic Mode
Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer. 375
Page 376 - There are two modes: Basic Mode and Advanced Mode.; Use the; Basic Mode; tab to scan easily by following three simple on-screen steps (
What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, image corrections, and other settings. ScanGear can be started from Scan Utility or applications that are compatible with the standard TWAINinterface....
Page 377 - Advanced Mode
Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings. 377
Page 378 - Starting from Scan Utility; In Scan Utility main screen, click ScanGear.; Starting from Application
Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB conne...
Page 379 - tab to scan easily by following these simple on-screen steps.; on the Toolbar to switch to whole image view and scan.; Select Source; to match your document.
Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Timewith ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not...
Page 380 - Output Size; Destination
Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color) . 3. Click Preview . 3. Preview image appears in the Preview area. Important • Preview is not avail...
Page 381 - Image corrections; • Click; Status of ScanGear dialog after; Scan; tab of the
7. Set Image corrections as needed. 7. 8. Click Scan . 8. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after sc...
Page 383 - Basic Mode Tab
Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons(2) Toolbar(3) Preview Area Note • The displayed items vary by document type and view.•...
Page 389 - • Double-click a frame to enlarge the image. Click
When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection statu...
Page 391 - Advanced Mode Tab; Favorite Settings; tab, and load it as required. It is convenient to; Add/Delete Favorite Settings
Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons(2) Toolbar(3) Preview Area Import...
Page 397 - Insert
General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • Some computers (including laptops) connected to the machine may not resume correctly from standby mode. In that case, restart the ...
Page 398 - on the progress bar), then increase the operating
• When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer. • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (s...
Page 399 - Scanning Tips
Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen 399
Page 400 - Loading Documents in the ADF (Auto Document Feeder)
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. Ifitems are not placed correctly they may not be scanned correctly. Placing Items (Platen)Placing Documents (ADF (Auto Document Feeder)) Placing Items...
Page 401 - Network Scan Settings; • Multiple users cannot scan at the same time.; Specifying Your Scanner or Printer; Check that Network Scanner Selector EX2 is running.; Network Scanner Selector EX2
Network Scan Settings You can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer. Important • Multiple users cannot scan at the same time. Note • Complete the network settings of your scanner or printer beforehand by following th...
Page 402 - Scanners; Setting for Scanning with Scan Utility; Scanner
If Network Scanner Selector EX2 is not displayed on the Start screen, select the Search charm, then search for "Network Scanner Selector EX2". Windows 7: From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector EX2 > Network Scanner Selector EX2 . The ico...
Page 403 - Setting for Scanning from the Operation Panel; You can make the setting for scanning from the operation panel.
5. In the Settings (General Settings) dialog box, click OK . 5. The Scan Utility main screen reappears. You can scan via a network connection. Setting for Scanning from the Operation Panel You can make the setting for scanning from the operation panel. Important • Set Scan Utility to use your scanne...
Page 404 - to close the screen, then
Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK . 5. Note • If your scanner or printer does not appear, check the following, click OK to close the screen, then • reopen it and try selecting again. MP Dri...
Page 405 - Scanning in macOS; Scanning According to Item Type or Purpose (IJ Scan Utility Lite); IJ Scan Utility Lite Features
Scanning in macOS Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings vary depending on your...
Page 407 - will sharpen text in a; is best suited for scanning photos.; • The default save folder is the; Pictures; • For how to specify a folder, see Settings Dialog.
IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clickingthe corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for o...
Page 408 - • To set the applications to integrate with, see Settings Dialog.
Note • To set the applications to integrate with, see Settings Dialog. 408
Page 409 - Driver; Check that scanner or printer is turned on.; Start IJ Scan Utility Lite.; in the IJ Scan Utility Lite main screen.
Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder). Important • This function is not supported depending on your model. • • The following types of items may not be scanned correctly. In that case, adjust the ...
Page 412 - In that case, specify the item type in IJ Scan Utility Lite and scan.; Items You Can Place & How to Place Items; Place item on platen.
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. Ifitems are not placed correctly they may not be scanned correctly. Important • When using a personal scanner in the upright position, the item type m...
Page 413 - Open the document cover.; Gently close document cover.
1. Open the document cover. 1. 2. Place the item with the side to scan facing the platen, and then align it with the alignment 2. mark. Important • If you open the document cover wide, the scanner may fall over.• Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) ...
Page 415 - Attaching Scanned Images to E-MAIL to Send; Sending Scanned Data as E-Mail from Computer
Attaching Scanned Images to E-MAIL to Send Sending Scanned Data as E-Mail from Computer 415
Page 416 - Frequently Asked Questions; Network Connection Setup Guide; Search by Category; Error; is displayed; Network; Connecting to a Printer
Frequently Asked Questions TOP 6 Network Connection Setup Guide Search by Category Error List of Support Codes for Printer ErrorsMessage Is Displayed"1000" is displayed "1003" is displayed "1259" is displayed Network Connecting to a Printer Solve Network Troubles with The Pri...
Page 417 - Scanning Problems
Check the SSID and Encryption Key of the Wireless Router Connected to Your Computer orSmartphone Printing What to Do When Paper Is JammedPrinter Does Not PrintResolving Print Quality ProblemsBlurry or FuzzyInaccurate or Bleeding ColorsLines Are Misaligned/Distorted Scan Scanning Problems (Windows) S...
Page 418 - Questions not Listed Above; error; Cannot Remember Printer's Administrator Password; Printout (Copy) Results Are Unsatisfactory
Questions not Listed Above Error Cannot Use Previous Applications"1300" is displayedDisable notifications for "2114" error Network Printing Network SettingsSwitching Printer's Connection to Network or DevicesNetwork Key (Password) Unknown Cannot Remember Printer's Administrator Passw...
Page 419 - Network FAQ; Cannot Find Printer on Network; Cannot Print or Connect; Cannot Remember Printer's Password
Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want touse. Wi-Fi Wireless Direct Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via U...
Page 420 - Problems while Using Printer
Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) No Ink Level Appears in Canon IJ Status Monitor (Windows) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic FunctionsCannot Find Printer on ...
Page 421 - Network Communication Problems; Wireless Router Problems
Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network 421
Page 423 - Setup; In Other Cases Than Above:; Check Basic Items for Network.
Cannot Find Printer on Network Important • Make sure the following four items first. If the security settings on the wireless router are enabled, to disable the settings may solve theproblem. Privacy Separator/SSID Separator/Network Separation Function If the printer does not support 5 GHz, enable 2...
Page 424 - If the Solution Tool Does Not Solve the Problem.; Check if network device such as router is turned on.; Proceed once the network device such as router is ready for use.; Check PC network connection.; supplied with the wireless router or contact the manufacturer.
Step 2 Solve Problems, Using Wi-Fi Connection Assistant. Step 3 If the Solution Tool Does Not Solve the Problem. Step 1 : Check Basic Items for Network. Check 1 Check power status. Check your printer and the network device (wireless router, etc.) are turned on. If you are in the process of setting u...
Page 425 - Setting an Encryption Key; Check location of wireless router.
If you use an encryption key, specify it for the network name (SSID) you are using. For details, see Setting an Encryption Key . 2. Check PC network connection. 2. For the procedures, refer to the instruction manual supplied with the computer, or contact themanufacturer. Once you complete setting up...
Page 426 - Step 3 : If the Solution Tool Does Not Solve the Problem.; Make sure security software's firewall is off.; Solve network troubles with the printer's diagnostic functions.; Check that; Enable bidirectional support; is selected in; Ports; sheet of
Step 2 : Solve Problems, Using Wi-Fi Connection Assistant. Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer...
Page 427 - Checking Wireless Router SSID/Key
Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed RouterSettings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function 427
Page 428 - Connect; Select the encryption containing WPA2.
Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to start...
Page 429 - Enter the Wi-Fi password configured on the wireless router.; • This printer supports the following.
Enter the Wi-Fi password configured on the wireless router. AES (more secure encryption than TKIP) is selected as the dynamic encryption method. The printerdoes not support TKIP If the wireless router settings are set to "TKIP only", you will not be able toconnect to the printer. For details...
Page 430 - through the new wireless router.; Restart printer network.; Refer to below in regard to starting up Wi-Fi Connection Assistant.; Cannot Communicate with Printer After Enabling MAC/IP Address; Check wireless router setting.
Printer Cannot Be Used After Replacing Wireless Router orChanged Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer,smartphone/tablet or printer must be reconfigured according to the new wireless router. Check 1 Check if your comput...
Page 431 - Contact the network administrator for more information.; With Encryption On, Cannot Communicate with Printer After
For more on setting up a wireless router, see the instruction manual provided with the wireless router orcontact its manufacturer. Make sure your computer can communicate with the wireless router. Check 2 If filtering MAC addresses or IP addresses at wireless router, check that MAC addresses or IP a...
Page 432 - Printer Settings/Smartphone/Tablet Troubles for Network; Checking Status Code
Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless...
Page 433 - Cannot Find Printer on Network/Cannot Print; Printing Out Network Settings Information; Check that printer and wireless router are turned on.; Make sure the printer's Wi-Fi setting is enabled and the; Checking Printed Network Settings Information:
Solve Network Troubles with The Printer's DiagnosticFunctions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows)/Cannot Communicate (Windows) • In other cases than above: • Cannot Find Printer ...
Page 434 - Check that security software's firewall is off.; wireless router that communicates?; does not appear on the
C-0 It is connected correctly. If, nevertheless, the printer is not found on the network or printing is not possible,check the following items. Note • If codes other than "C-0" are displayed at the same time in the item "2-2" see also the correspondence • of the other codes. Check 1 ...
Page 435 - Check wireless channel number of Wi-Fi you are using on computer.
Check 1 Is printer set to obtain an IP address automatically, or is wireless router requesting manual addressing? Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to seta valid IP address on the printer. Check 2 When you set printer's IP addr...
Page 436 - wireless router is restricted.; No default gateway is set.
Check 5 In case of Wi-Fi connection, check if computer that can be accessed by wireless router is restricted. The wireless router settings may be limiting the number of devices that can be connected at the same time.Remove or relax the restrictions. To check the settings of the wireless router, refe...
Page 437 - Too many clients are connected.; No IP address is assigned by the wireless router.; Set up printer again and reconnect to Wi-Fi.
Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. C-8 Too many clients are connected. Wireless Direct does not allow more than 5 devices to be connected. If you want to connect additional devices to the printer, unplug any device...
Page 438 - Cannot Communicate with Printer while It Is in Wireless Direct; Check the following items; Print out network settings information.
Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Cannot Communicate with Printer while It Is in Wireless Direct...
Page 439 - Check that printer is not placed too far away from device.
LAN settings • Print the network settings. • Printing Network Settings Check 5 Check that Wireless Direct password set for printer is entered correctly. To check the password specified for the printer, display it using the operation panel of the printer or print outthe network settings information. ...
Page 440 - Checking Network Information of Printer; Checking Printer IP Address or MAC Address; • Display on the operation panel.; Checking Computer IP Address or MAC Address; Connected
Checking Network Information of Printer Checking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Computer, the Printer, and the Wireless RouterChecking Network Setting Information Checking Printer IP Address or MAC Address To check the p...
Page 441 - Perform a ping test to check if communication is taking place.; Command Prompt; Terminal; Enter
The IP address of your computer appears. To check the MAC Address, click Hardware . Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select Command Prompt from Start . 1. 2. Type "...
Page 442 - Checking Network Setting Information; • Display on the operation panel of the printer.
Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer orprint it out. • Display on the operation panel of the printer. • LAN settings • Print the network settings. • Printing Network Settings 442
Page 448 - Restoring Printer's LAN Settings to Defaults
Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing/scanning operation from a • computer over a network impossible. To use the printer over a network again after restoring it to thefactory defaults, refer to Setup Guide ...
Page 449 - Default Network Settings; LAN Connection Defaults; Wireless Direct Defaults
Default Network Settings LAN Connection Defaults Item Default Network name (SSID) BJNPSETUP Wi-Fi security Disable IP address ( IPv4 ) Auto setup IP address ( IPv6 ) Auto setup Set printer name * XXXXXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout settings (WSD) 15 minutes E...
Page 451 - • Wireless connection (connecting devices via a wireless router)
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) • This section d...
Page 452 - Android device; to connect with an; Others; to connect with other device.
7. Select iPhone/iPad to connect with an iPhone/iPad, Android device to connect with an 7. Android device, and Others to connect with other device. • iPhone/iPad • 1. Select QR Code . 1. 2. Scan the displayed QR code with the iPhone/iPad standard camera app or smartphone/ 2. tablet app . The iPhone/...
Page 453 - Changing Wireless Direct Setting
2. Select "DIRECT-XXXX- ModelName" ("X" represents alphanumeric characters) on your 2. smartphone/tablet/computer. 3. Enter Password on smartphone/tablet/computer. 3. The smartphone/tablet/computer is connected to the printer. Note • If the printer is set to display a confirmation sc...
Page 455 - For details about the functions of your printer, see
If you want the printer to display the screen to inform you a Wireless Direct compatible device isconnecting to the printer, select ON . Important • To prevent an unauthorized access, we recommend you should select the setting to display • the confirmation screen. • 2.4GHz/5GHz Switch • Change the f...
Page 456 - Cannot Communicate with Printer via Wi-Fi; Check settings of your smartphone/tablet.; Is printer connected to wireless router?
Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-FiCannot Connec...
Page 457 - printer and wireless router as necessary.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer. To check the current network settings of the printer, print out the network settings information or use theoperation panel to display it. ◦ Display on the operation panel of the...
Page 458 - Wireless Direct connection.; Check if the
Check the signal strength on the touch screen. Using Touch Screen Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct ...
Page 459 - Check that 5 devices are already connected.
To check the password specified for the printer, print out the network settings information or use the operationpanel to display it. • Display on the operation panel of the printer. • LAN settings • Print the network settings. • Printing Network Settings Check 6 Check that printer is not placed too ...
Page 460 - Printing Problems; Printer Does Not Print
Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Cannot Print on the Disc Label Resolving Print Quality Problems Change to Offline (Windows)/Cannot Communicate (Windows) No Ink Level Appears in Canon IJ Status Monitor (Windows) 460
Page 461 - Make sure printer is turned on.; Make sure that the cassette is correctly inserted.; Make sure printer is properly connected to computer.
Printer Does Not Print Check 1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data such...
Page 462 - If printing from a computer, delete unnecessary print jobs.; Is your printer's Printer Driver selected when printing?; Let Windows manage my
Cannot Find Printer on Network (Windows/macOS) Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. • Select the link below to download Wi-Fi Connection Assistant and install it. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in ...
Page 463 - WSD Printer Driver is enabled, you may not be able to print.
Default Printer Keeps Changing (Windows) • For macOS: • Make sure your printer's name is selected in Printer in the Print dialog. Note • If multiple printers are registered to your computer, select Set as Default Printer from System • Settings > Printers & Scanners for a printer to make the o...
Page 464 - When loading paper, consider the following.; Is paper too thick or curled?; When loading envelopes or Hagaki, consider the following.
Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Check 1 Check the printer is placed on the right spot. Place the printer on a flat table or similar platform. Check 2 Make sure paper is loaded in the specified cassette or rear tray. Loading Paper Check 3 When loading paper, consid...
Page 466 - Clean Paper Feed Roller.; Are transport unit and rear cover attached properly?
Note • If the feed slot cover is opened, close it slowly. • • If problem occurs right after jammed paper is removed from rear side of the printer, see below. • Removing Jammed Paper from Rear Side Check 8 Clean Paper Feed Roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abra...
Page 467 - Cannot Print on the Disc Label; Disc Label Printing Does Not Start; Is printable disc placed on multi-purpose tray?; Has time elapsed since you placed the multi-purpose tray?; Multi-Purpose Tray Does Not Feed Properly; Unrecognizable printable disc may be placed.
Cannot Print on the Disc Label Disc Label Printing Does Not Start Multi-Purpose Tray Does Not Feed Properly Multi-Purpose Tray Jammed Disc Label Printing Does Not Start Check 1 Is multi-purpose tray placed properly? Place the multi-purpose tray properly again and tap OK on the touch screen. Use the ...
Page 468 - Multi-Purpose Tray Jammed
Multi-Purpose Tray Jammed Pull out the multi-purpose tray gently. If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray willautomatically be ejected. When the multi-purpose tray is pulled out, place the multi-purpose tray again and retry printing. For moreon ...
Page 469 - Resolving Print Quality Problems; Copying from printer or printing from memory card; Printing from your computer; Printing from your smartphone/tablet using; Make sure appropriate print quality is selected.
Resolving Print Quality Problems If the print results are unsatisfactory due to white or black streaks, misaligned/distorted lines, or unevencolors, check the paper and print quality settings first. Check 1 Do page size and media type settings match size and type of loaded paper? If these settings d...
Page 472 - Check paper and print quality settings.; Check status of ink tanks. Replace ink tank if ink has run out.; Are the orange tape and plastic wrap still on the ink tank?
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or BleedingColors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or BleedingColors White Streaks Black Streaks Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. • Check 1 Check ...
Page 473 - Are the print head nozzles clogged?
Make sure the orange tape is peeled off to expose the Y-vent area, as shown below (A). If the orange tape remains on the ink tank (B), peel it off. Check 4 Are the print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. Ste...
Page 474 - When copying, see also the sections below:; Is platen glass dirty?; Make sure original is properly loaded on platen.; Is copy source a printed paper by printer?
Check 5 When using paper with one printable surface, check the correct printable side of the paper. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. When you load paper on the rear tray, load paper with the printable side facing up. When you load pape...
Page 475 - Lines Are Misaligned/Distorted; • For the case of misaligned or distortion, refer to this web page.; Perform print head alignment.; Increase print quality and try printing again.
Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform print head alignment. If printed lines are misaligned/distorted or print results are otherwise un...
Page 476 - Photo Paper Plus Glossy II; Correct curl before loading paper.; Other Paper such as envelope or Hagaki:
Printed Surface Is Smudged/Scratched/Ink Blots/Paper Curl/PaperIs Smudged During Automatic 2-sided Printing Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Check paper type. Make sure you are using the right paper for what you are printing. To print data with...
Page 477 - Roll up paper in opposite direction to paper curl as shown below.; Set printer to prevent paper abrasion.; If ink bleeds, make sure that; Improve bleeding and thickened black text/
1. Roll up paper in opposite direction to paper curl as shown below. 1. 2. Check that paper is now flat. 2. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. • Follow the inst...
Page 478 - Is paper feed roller dirty?; Is inside of printer dirty?; on the web browser of your device.; Log in
Set it at Print Options dialog box on Page Setup sheet in the Printer Driver. Restore the setting after printing. Improve bleeding and thickened black text/lines (plain paper) Check 6 If brightness is set low, increase brightness setting and try printing again. If you are printing with a low brightn...
Page 480 - Are you using Page Layout Printing or Binding Margin function?
Lines Incomplete or Missing (Windows) Check 1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickeningthe lines in the document. Check 2 Are you trying to print a large data file? ...
Page 481 - Back of Paper Is Smudged; Perform bottom plate cleaning to clean inside of printer.
Back of Paper Is Smudged Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During 2-sided printing, or too much printing, ink may stain the insi...
Page 482 - Uneven or Streaked Colors
Uneven or Streaked Colors Check 1 Increase print quality and try printing again. Increasing the print quality using operation panel of the printer or from computer may improve the print result. Check 2 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after ...
Page 483 - Turn off printer and then turn it on again.; default; Make sure that printer is not set to; Use Printer Offline; Click the name of printer you want to configure.
Change to Offline (Windows)/Cannot Communicate (Windows) If the printer cannot communicate with the computer, an error message "Offline" may be displayed whenprinting. To bring the printer back online, try the following. 1. Check the connection (USB/Wi-Fi). 1. For USB connection: Make sure t...
Page 484 - Open queue; Restart; Shut down
6. Click Display Print Queue of the Canon IJ Status Monitor window. 6. The Print Queue window is displayed. 7. Click Printer menu in the window displayed. 7. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has ...
Page 486 - Scanner Does Not Work
Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start 486
Page 488 - Make sure MP Drivers is installed.; Select your scanner or printer on the application's menu.; Make sure that the application supports TWAIN.
ScanGear (Scanner Driver) Does Not Start Check 1 Make sure MP Drivers is installed. If not installed, install MP Drivers from the Setup CD-ROM or our website. Check 2 Select your scanner or printer on the application's menu. Important • If your scanner or printer name is displayed multiple times, se...
Page 491 - Enables scanning from the operation panel
Scanner Does Not Work Check 1 Check that your scanner or printer is turned on. Check 2 Check for any printer errors. For messages, see When Error Occurred. Check 3 With network connection, check the connection status and reconnect as needed. Check 4 With USB connection, connect the USB cable to a di...
Page 492 - Scanner Driver Does Not Start; Make sure the application software supports AirPrint.
Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Scan and save images with IJ Scan Utility Lite and open the files in you...
Page 493 - Mechanical Problems; Printer Does Not Turn On
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in Operation Panel 493
Page 494 - Press
Printer Does Not Turn On Check 1 Press ON button. Turning the Printer On and Off Check 2 Make sure power cord is securely connected to printer, and then turn on again. The power cord connector is slightly oblique. Check 3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and ...
Page 495 - Printer Turns Off Unexpectedly or Repeatedly; The setting to shut off the power automatically is disabled.
Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once thattime has elapsed. 1. Check that printer ...
Page 496 - USB Connection Problems; This device can perform faster; If the above is the case, check the following.; USB Connection Not Recognized
USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow.• Hi-Speed USB connection does not work.• ...
Page 497 - Printer properties; Initialize the printer settings.; USB Connection Does Not Work Properly
Check 3 Check that Enable bidirectional support is selected in Ports sheet of Printer properties dialog box (Windows). If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Check 4 Initialize the printer settings. Select ( Setup ) on HOME screen > Printer settin...
Page 498 - Wrong Language Appears in Operation Panel; Follow the instructions below to select your language.; HOME; HOME
Wrong Language Appears in Operation Panel Follow the instructions below to select your language. 1. Display the HOME screen on the operation panel. 1. Select ( HOME ) to display the HOME Screen when ( HOME ) is displayed on the operation panel. 2. Select ( Setup ). 2. Using Touch Screen 3. Select ( ...
Page 499 - Installation and Download Problems; Disable Function to Send Usage Information of Printer
Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find PrinterConnected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of P...
Page 500 - have; Windows Update; have not been applied, apply all; Windows Update; After confirming; Windows Update; want to install in list.
Failed to MP Drivers (Printer Driver) Installation (Windows) If the MP Drivers (Printer Driver) were not installed correctly, make sure that all Windows Update have been applied. If all Windows Update have not been applied, apply all Windows Update . After confirming Windows Update , perform the fol...
Page 502 - • For the case of connecting with a USB cable, refer to this web page.; Printer Connection; Make sure USB cable is securely plugged in to printer and computer.; Follow procedure below to connect printer and computer again.; Unplug USB cable from printer and computer and connect it again.; Follow the steps below to install MP Drivers (Printer Driver) again.
Cannot Proceed Beyond Printer Connection Screen (Cannot FindPrinter Connected via USB) Note • For the case of connecting with a USB cable, refer to this web page. • If you cannot proceed beyond the Printer Connection screen, check the following. Check 1 Make sure USB cable is securely plugged in to ...
Page 505 - Errors and Messages
Errors and Messages When Error Occurred Message Is Displayed 505
Page 506 - Take the appropriate action described in the message.
When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message isdisplayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Me...
Page 508 - Message Is Displayed; Message Is Displayed on Printer's Touch Screen; Error Regarding Automatic 2-sided Printing Is Displayed; Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is DisplayedError Rega...
Page 509 - If the; lamp is off, make sure printer is plugged in and turn on.; Make sure MP Drivers are installed correctly.; status from your computer.; User Account Control; Universal Serial Bus controllers; USB Printing Support Properties; tab and check for a device problem.
The printer starts printing. Refer to Turning the Printer On and Off for the correct way to turn the power off. Writing Error/Output Error/Communication Error (Windows) Check 1 If the ON lamp is off, make sure printer is plugged in and turn on. The ON lamp flashes while the printer is initializing. ...
Page 510 - Could not spool successfully due to insufficient disk space; Printer driver could not be found; Could not print Application name
Other Error Messages (Windows) Check If an error message is displayed somewhere other than printer status monitor, check the following: • " Could not spool successfully due to insufficient disk space " • Delete any unnecessary files to increase the amount of free space on the disk. • " C...
Page 513 - List of Support Codes for Printer Errors
List of Support Codes for Printer Errors Support codes are displayed on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropri...
Page 515 - What to Do When Paper Is Jammed; What to Do If Paper Is Not Fed/Output Normally.; Is the multi-purpose tray stored correctly?; Are there any foreign objects in the feed slot of the rear tray (B)?; Is the jammed paper visible in the feed slot of the rear tray (B)?; Is the jammed paper visible in the feed slot of the cassette (C)?
What to Do When Paper Is Jammed If a paper jam occurs during printing (support code 1300/1303/1304/1313 is displayed), follow the procedurebelow. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Norma...
Page 516 - through; Removing Jammed Paper through Paper Output Slot; Hold jammed paper firmly with both hands and pull it out slowly.
Check 6 If the jammed paper is not visible in the paper output slot or the feed slot. Removing Jammed Paper inside Printer Storing the Multi-purpose Tray When the multi-purpose tray is not in use, store it in the multi-purpose tray storage compartment on theback of the cassette. How to Detach / Atta...
Page 517 - Removing; Load paper in rear tray.
Note • When reloading the paper, make sure you are using suitable paper and loading it correctly.• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. 1240 error is displayed1259 error is displayed If the measur...
Page 518 - Load paper in cassette.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due tothe paper jam. 1240 error is displayed1259 error is displayed If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer . Rem...
Page 520 - Removing Jammed Paper inside Printer; Turn off printer and unplug it.; Check if jammed paper is under print head holder.
Removing Jammed Paper inside Printer 1. Tap Stop on printer's touch screen. 1. 2. Turn off printer and unplug it. 2. 3. Open scanning unit / cover. 3. Important • Do not touch the clear film (A). • If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. ...
Page 521 - Hold jammed paper firmly with both hands.; Slowly pull out jammed paper so as not to tear it.
5. Hold jammed paper firmly with both hands. 5. If the paper is rolled up, pull it out and grasp the edges of the paper. 6. Slowly pull out jammed paper so as not to tear it. 6. 521
Page 522 - Make sure all jammed paper is removed.
7. Make sure all jammed paper is removed. 7. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper. • Any paper left under the print head holder?• Any small bits of paper left in the printer?• Any paper left in the left a...
Page 523 - Plug printer back in and turn printer back on.; If the measures above do not solve the problem, see
9. Plug printer back in and turn printer back on. 9. 10. Load paper. 10. Loading Photo Paper / Plain Paper in Rear TrayLoading Envelopes in Rear TrayLoading Plain Paper in Cassette Note • Make sure you are using suitable paper and loading it correctly.• We recommend using paper sizes other than A5 t...
Page 525 - Detach transport unit.
7. Hold jammed paper firmly with both hands and pull it out slowly. 7. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit andthe...
Page 526 - Slowly pull out jammed paper.
2. Slowly pull out jammed paper. 2. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 3. 4. If parts (A) are raised, tip them toward you. 4. Important • If you replace the transport unit without lowering parts (A) toward you, it could damage the printer. 5...
Page 527 - Replace transport unit.
5. Replace transport unit. 5. Insert the transport unit until it reaches the back of the printer. 8. Attach rear cover. 8. Insert the projections of the right side of the rear cover into the printer, and then push the left side of therear cover until it is closed completely. 527
Page 529 - Cause; Possible causes include the following.; What to Do; • If a foreign object is in the rear tray, refer to; in What to Do If Paper Is Not Fed/Output
1000 Cause Possible causes include the following. • There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.• There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, follow the messages displayed on the printer's tou...
Page 531 - on the printer's touch screen to cancel the error.; • To cancel printing, tap
1013 Cause Compatible media is not loaded, or is loaded incorrectly in the multi-purpose tray. What to Do Remove the multi-purpose tray, load the multi-purpose tray compatible media correctly, and then placethe multi-purpose tray back into the printer. Placing Multi-purpose Tray Select OK on the pri...
Page 532 - Close the scanning unit / cover and wait for a while.
1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Make sure to close the scanning unit / cover after replacing ink tanks. 532
Page 533 - Operation panel is closed or could not be opened.; Open the operation panel.; • Do not close the operation panel during printing.
1240 Cause Operation panel is closed or could not be opened. What to Do Remove any obstructions preventing the operation panel from opening. Open the operation panel. Important • Do not close the operation panel during printing. Note • To cancel printing, tap Stop on the printer's touch screen. 533
Page 534 - Paper output tray is not pulled out fully.; Pull out paper output tray firmly toward you by hand.
1259 Cause Paper output tray is not pulled out fully. What to Do 1. If there is anything obstructing operation panel from opening, remove it. 1. 2. Open operation panel (A). 2. 3. Check the position of paper output tray (B). 3. 4. Pull out paper output tray firmly toward you by hand. 4. Pull out the...
Page 536 - Print head may be damaged.; Turn off the printer, and turn it back on again.
1401 Cause Print head may be damaged. What to Do The action you should take to resume operating the printer depends upon which function you intend touse. 1. To PRINT or COPY Turn off the printer, and turn it back on again. If this does not solve the problem, contact Canon for repair. 2. To SCAN You ...
Page 538 - Ink may have run out.; Replacing the ink tank is recommended.
1600 Cause Ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap [OK] on the printer with the ink tankinstalled. Then you will be able to PRINT or COPY until the remaining ink is depleted. Please note that image qual...
Page 540 - The printer has detected that one or more of your ink tanks is empty.; You should take one of the following steps:
1688 Cause The printer has detected that one or more of your ink tanks is empty. What to Do The action you should take to resume operating the printer depends upon which function you intend touse. 1. To PRINT or COPY You should take one of the following steps: - Disable the function that detects the...
Page 541 - The printer has detected an issue with one or more of your ink tanks.
1689 Cause The printer has detected an issue with one or more of your ink tanks. What to Do The action you should take to resume operating the printer depends upon which function you intend touse. 1. To PRINT or COPY You should take one of the following steps: - For each ink tank identified by the p...
Page 542 - Ink absorber is almost full.
1700 Cause Ink absorber is almost full. What to Do Select OK on the printer's touch screen to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan. 542
Page 543 - • Align the paper guides of the cassette with both edges of the paper.
Cassette Is Not Installed (1876) Cause Possible causes include the following. • The cassette is not installed.• The cassette is not pushed all the way into the printer. What to Do After loading the paper in the cassette and installing the cassette in the printer, and then follow themessages displaye...
Page 544 - Cancel print; Reinstall cassette into printer.
2110 Cause An incompatible print setting combination has been specified for the paper loaded in the cassette. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the casset...
Page 546 - Other Measures; Load paper specified in print settings; Check print settings, and select
2. Specify paper information (paper size and media type) that you checked in step 2. 4. Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size)Paper Settings on the Printer Driver and the Printer (Media Type) 6. R...
Page 547 - Replace the paper and print; Load paper specified in print settings into cassette.
2. Select Replace the paper and print . 2. 3. Load paper specified in print settings into cassette. 3. 4. Check paper information (paper size and media type). 4. Confirm that the displayed paper information matches the print settings. 547
Page 548 - Print without changing paper and print settings; • The printed result may not be the intended color or size.; Print with the loaded paper.
Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the cassette andthe paper information registered in the printer, follow the steps below. Important • The printed result may not be the intended color or size. 1. Sele...
Page 549 - Disable notifications for 2110 error; Disable
Disable notifications for 2110 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME screen. 1. 2. Select Feed settings . 2. 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other) . 3. 4. Select Disable . 4....
Page 555 - Load paper specified in print settings into rear tray / cassette.
3. Load paper specified in print settings into rear tray / cassette. 3. • When changing the paper in the rear tray: • • When changing the paper in the cassette: • 4. Check paper information (paper size and media type). 4. • When the paper in the rear tray is changed: • Confirm that the paper informa...
Page 557 - Disable notifications for 2113 error
Disable notifications for 2113 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME screen. 1. 2. Select Feed settings . 2. 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other) . 3. 557
Page 559 - Reload paper in rear tray and close feed slot cover.
2114 Cause An incompatible print setting combination has been specified for the paper loaded in the rear tray. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the rear ...
Page 562 - Load paper specified in print settings into rear tray.
2. Select Replace the paper and print . 2. 3. Load paper specified in print settings into rear tray. 3. 4. Check paper information (paper size and media type). 4. Confirm that the paper information displayed matches the print settings, and then select Yes . 562
Page 564 - Disable notifications for 2114 error
Disable notifications for 2114 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME screen. 1. 2. Select Feed settings . 2. 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other) . 3. 4. Select Disable . 4....
Page 566 - Cannot perform printing with current print settings.; on the printer's touch screen to cancel printing.
4103 Cause Cannot perform printing with current print settings. What to Do Tap Stop on the printer's touch screen to cancel printing. Change the print settings specified when printing and retry printing. 566
Page 569 - Printer error has occurred.; Turn off the printer and unplug it.
5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 569
Page 570 - The ink absorber is full.
5B00 Cause The ink absorber is full. Ink used during cleaning and other processes is captured in the ink absorber. The printer will not be ableto print when the ink absorber is full. What to Do The action you should take to resume operating the printer depends upon which function you intend touse. 1...