Page 2 - Contents
Contents Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Trademarks and Licenses. . . . . . . . . . . . . ...
Page 9 - Appendix; Online Manual
Appendix Online Manual Symbols Used in This Document Trademarks and Licenses 9
Page 10 - Symbols Used in This Document; Warning; Basics; Instructions explaining basic operations of your product.; Note; • Icons may vary depending on your product.
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused byincorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or ...
Page 11 - Trademarks and Licenses; Trademarks
Page 12 - trademarks of their respective companies.
Trademarks • Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. ...
Page 13 - Licenses; following disclaimer.
Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of condit...
Page 14 - and
"Object" form shall mean any form resulting from mechanical transformation or translation of a Sourceform, including but not limited to compiled object code, generated documentation, and conversions toother media types. "Work" shall mean the work of authorship, whether in Source or O...
Page 16 - All Rights Reserved
such warranty or additional liability.END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserv...
Page 17 - Use is subject to license terms below.
---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are...
Page 20 - Copyright 2010 Lennart Poettering
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. INNO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA...
Page 24 - MIT License
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OROTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IFADVISED OF T...
Page 25 - The FreeType Project LICENSE
Permission to use, copy, modify, and distribute this software for any purpose without fee is herebygranted, provided that this entire notice is included in all copies of any software which is or includes acopy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT...
Page 31 - Lua
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORSBE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, ORCONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OFSUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESSINTERRUPTION) HOWE...
Page 34 - The following applies only to products supporting Wi-Fi.
THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIESWITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANYSPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGESWHATSOEVER RESU...
Page 36 - THE BASIC LIBRARY FUNCTIONS
may be infringed by your derivative works or by other works in which the Apple Software may beincorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bugfixes or enhancements to Apple in connection with this software ("Feedback"), you here...
Page 39 - Main Components and Their Use; Main Components
Main Components and Their Use Main Components Power Supply Loading Paper 39
Page 40 - Front View
Main Components Front View Rear View Inside View Operation Panel 40
Page 41 - Open to load paper in the rear tray.
Front View A: Rear Tray Cover Open to load paper in the rear tray. B: Paper Support Extend to load paper in the rear tray. C: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel D: Paper Output Tray Printed paper is ejected. Pull out it before printing. E: Rea...
Page 43 - Rear View; A: Maintenance Cartridge; Replacing the Maintenance Cartridge; E: Power Cord Connector; Important
Rear View A: Maintenance Cartridge Absorbs ink used for cleaning. Replacing the Maintenance Cartridge B: Maintenance Cover Remove when replacing the maintenance cartridge. C: Transport Unit Open when removing jammed paper. D: Rear Cover Detach when removing jammed paper. E: Power Cord Connector Plug...
Page 44 - Inside View; Refilling Ink Tanks
Inside View A: Top Cover Open to refill ink tanks and to remove jammed paper. B: Print Head Holder The print head is pre-installed. C: Ink Tank Covers Open to refill ink tanks. D: Tank Caps Open to refill ink tanks. E: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magen...
Page 46 - Operation Panel; Turning the Printer On and Off
Operation Panel A: ON lamp Lights after flashing when the power is turned on. B: ON button Turns the power on or off. Before turning on the power, make sure that the top cover is closed. Turning the Printer On and Off C: HOME button Used to display the HOME screen. Using Touch Screen D: Back button ...
Page 47 - Using Touch Screen; HOME Screen
Using Touch Screen The HOME screen on the touch screen appears when the printer is turned on. Touch the HOME screen on the touch screen with your finger tip to select a menu to perform settings. HOME ScreenBasic Operation of the touch screen HOME Screen The HOME screen consists of the two screens. T...
Page 48 - Notification settings; Changing Settings from Operation Panel
(Signal strength: 81 % or more): You can use the printer over Wi-Fi without any problems. (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommend placing the printer near the wireless router. (Signal strength: 50 % or less...
Page 49 - Basic Operation of the touch screen; Tap
Basic Operation of the touch screen Touch the touch screen lightly with your finger tip or move your finger to access various functions orsettings. Important • When operating the touch screen, make sure to avoid the followings, which may cause the printer to • malfunction or damage the printer. Stro...
Page 50 - Drag; Use to view lists of items or move sliders.
Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders. Entering Numbers, Letters, and Symbols 50
Page 51 - Input symbol; Delete the characters entered just before.
Entering Numbers, Letters, and Symbols In the printer, you can enter (or correct) the characters and numbers when the keyboard is displayed on thescreen. The character is allocated to each key displayed on the screen. Tap the key to enter the character. After entry is completed, tap for determinatio...
Page 52 - • You can switch the layout of a keyboard.
Move the cursor. To insert the character, move the cursor to the character on the right of the position where you want to insertthe character. To delete the character, move the cursor to the character you want to delete. Note • Only the input modes or characters available for input appear in their r...
Page 53 - Power Supply
Page 54 - Checking that Power Is On; The ON lamp is lit when the printer is turned on.; Even if the touch screen is off, if the; Turning on the printer; Press the ON button to turn on the printer.; The; ON; lamp flashes and then remains lit.; • If an error message is displayed on the touch screen, see
Turning the Printer On and Off Checking that Power Is OnTurning on the printerTurning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the touch screen is off, if the ON lamp is lit, the printer is on. Note • The touch screen display will turn off i...
Page 55 - Turning off the printer; Press the; button to turn the printer off.; Confirm that the
• You can set the printer to automatically turn on when a print operation is performed from a computer • connected by USB cable or wireless network. This feature is set to off by default. From the printer ECO settings From the computer For Windows: Managing the Printer Power For macOS: Managing the ...
Page 57 - Loading Paper; Paper Sources
Loading Paper Paper Sources Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper, and Delivery Slips in Cassette Loading Envelopes, Medicine Envelopes, and Delivery Slips in Rear Tray Loading Medicine Envelopes in Cassette 57
Page 58 - Rear tray
Paper Sources The printer has two paper sources for feeding paper, the rear tray and cassettes. With the plain paperloaded in a cassette, you can also load paper on the rear tray to make prints. Rear trayCassette Rear tray You can load all supported paper such as photo paper and plain paper on the r...
Page 59 - Cassette; Legal-sized paper can also be loaded into Cassette 2.; • For details on paper that can be used in this printer:
Cassette You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette. Legal-sized paper can also be loaded into Cassette 2. Loading Plain Paper, and Delivery Slips in CassetteLoading Medicine Envelopes in Cassette Note • For details on paper that can be used in this printer: • Sup...
Page 60 - Loading Photo Paper / Plain Paper in Rear Tray; You can load photo paper or plain paper.; Photo Paper Plus Semi-gloss
Loading Photo Paper / Plain Paper in Rear Tray You can load photo paper or plain paper. You can also load envelopes on the rear tray. Loading Envelopes, Medicine Envelopes, and Delivery Slips in Rear Tray 1. Prepare paper. 1. Align the edges of paper. If paper is curled, flatten it. Note • Align the...
Page 62 - Slide right paper guide to align with both sides of paper stack.
Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can • cause paper jams. 5. Slide right paper guide to align with both sides of paper stack. 5. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. The paper ...
Page 63 - Yes; Change
Note • Do not load sheets of paper higher than the load limit mark (F). • 6. If page size and media type on touch screen match size and type of paper loaded in rear 6. tray, select Yes . If not, select Change to change the settings in accordance with the size and type of the loaded paper. Note • See...
Page 64 - Related Information; Supported Media Types
Note • There are various types of paper, such as paper with a special surface coating for printing photos at • optimal quality and paper suitable for documents. Each media type has specific preset settings (how inkis used and sprayed, distance from nozzles, etc.), that allow you to print to that typ...
Page 65 - Loading Plain Paper, and Delivery Slips in Cassette; You can load plain paper or delivery slips in the cassette.
Loading Plain Paper, and Delivery Slips in Cassette You can load plain paper or delivery slips in the cassette. 1. Prepare paper. 1. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may • cause p...
Page 68 - Insert cassette into printer.
Note • Do not load sheets of paper higher than the load limit mark (G). • • Keep the paper stack height below the tabs (H) of the paper guides. • 6. Insert cassette into printer. 6. Push the cassette into the printer until it stops. 68
Page 70 - Delivery Slip
Note • When loading a delivery slip, select Delivery Slip for media type. • • See Check paper replacement when you want to hide the screen for confirming the setting of • paper. 3. Pull out a paper output tray (I). 3. Note • Depending on the paper used, ink on the printed surface of printed material...
Page 71 - You can load envelopes on the rear tray.; • Check the condition of the paper prior to loading.
Loading Envelopes, Medicine Envelopes, and Delivery Slips inRear Tray You can load envelopes on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with theprinter driver properly. Important • Check the condition of the paper prior to l...
Page 72 - Load paper in portrait orientation WITH PRINT SIDE FACING UP.
The figures above show a side view of the leading edge of the envelope. Important • The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure • that no curl or puff exceeds 0.12 in. (3 mm). • If paper is not fed correctly into the printer despite these instruc...
Page 73 - Slide right paper guide to align with both sides of paper.
• Envelopes • Fold flap of the envelope and load the envelope in portrait orientation with the address side facingup. • Medicine envelopes • Load medicine envelopes vertically with the side that opens facing up. • Delivery slips • Load delivery slips vertically with print side facing up. 5. Slide ri...
Page 75 - Medicine Envelope; Print settings
Note • When loading a medicine envelope, select Medicine Envelope for media type. • • When loading a delivery slip, select Delivery Slip for media type. • 7. Pull out a paper output tray (E). 7. Note • Depending on the paper used, ink on the printed surface of printed materials may come off or smudg...
Page 76 - Loading Medicine Envelopes in Cassette; You can load Medicine Envelopes into the cassette.
Loading Medicine Envelopes in Cassette You can load Medicine Envelopes into the cassette. Important • Check the condition of the paper prior to loading. • Unsupported Media TypesHandling Paper 1. Prepare paper. 1. • Loosen the stiff portions of the corners. If paper is curled, hold the opposite corn...
Page 79 - loaded in cassette, select
Note • Do not load sheets of paper higher than the load limit mark (E). • • Keep the paper stack height below the tabs (F) of the paper guides. • 6. Insert cassette into printer. 6. Push the cassette into the printer until it stops. 7. If page size and media type on touch screen match size and type ...
Page 80 - different feed slot is recommended.
Note • See Check paper replacement when you want to hide the screen for confirming the setting of • paper. 8. Pull out a paper output tray (G). 8. Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper • loaded in the cassette matches the pa...
Page 82 - Maintenance Procedure; Refilling Procedure; When you refill ink tanks, follow the steps below.; as ink in the printer may leak.; Check that printer is turned on.
Refilling Ink Tanks When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator onthe front of the printer. If the ink level is near the lower li...
Page 85 - Close the tank cap of the ink tank.; Close the ink tank cover completely.
Important • Make sure that each color of ink tanks is filled with corresponding color of ink bottles.• If ink is not injected into the ink tank, slowly remove and insert the ink bottle.• Make sure to refill the ink tank with ink up to the upper limit line (K) on the ink tank. • 7. Once ink reaches t...
Page 86 - Notes on ink bottles
10. Close the top cover. 10. To close the top cover, hold it up once, then take it down gently. Note • If the error message appears on the touch screen after the top cover is closed, take appropriate • action. When Error Occurred Notes on ink bottles Important • Keep out of reach of children.• Do no...
Page 87 - Ink Tips
• If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,and obtain medical advice immediately. • If ink gets on your skin, wash the area with soap and w...
Page 88 - Checking Ink Level
Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note • To check the remaining ink level, visually inspect the remain...
Page 89 - Restrictions; Connect via wireless router; using the 5 GHz band.; Wireless Direct
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connection method as the connected device.If you connect using a different connection method, the connection to the device in use will be disabled.However, yo...
Page 90 - Connection Using a Wired Network
When you connect a device and the printer using Wireless Direct, the connection information willbe saved to Wi-Fi settings. The device may be connected to the printer automatically even afterdisconnecting it or connecting it to another wireless router.To prevent automatic connection to the printer i...
Page 91 - Detect Same Printer Name; • Serial number may not appear on result screen.; System information
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the resultsscreen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: • Check the printer's MAC address or serial to select t...
Page 92 - Switching Printer's Connection to Network or Devices; Changes from USB to LAN Connection; ◦ Refer to Setup Guide to setup.; Network Settings; For details on the configuration, see the following.
Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer,changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connectionmethod. 1. Connects to Another Computer via LAN/C...
Page 93 - Refer to Setup Guide to setup.; Connection; Connecting with Wireless Direct
Refer to Setup Guide to setup. 3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: • Wireless Direct connection is available. Wireless Direct and Wi-Fi connection can be used together.But if you use IEEE802.1X/EAP (WP...
Page 99 - Wi-Fi Connection Assistant; available for some models); Administrator Password
Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printersettings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers• Performing initial net...
Page 100 - Starting Up Wi-Fi Connection Assistant; Diagnosing and Repairing Network Settings
Starting Up Wi-Fi Connection Assistant Start up Wi-Fi Connection Assistant as shown below. In Windows 11, from ( Start button) on the taskbar, select All apps > Canon Utilities > Wi-Fi Connection Assistant . Note • In Windows 10, select Start > ( All apps > ) > Canon Utilities > Wi...
Page 101 - • Some models do not support diagnosis and repair function.; Check the displayed message and select; Select; Diagnose and Repair; on the displayed screen.; • This function checks the following items:
Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computerand printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. • ...
Page 102 - Performing/Changing Network Settings; Canon Wi-Fi Connection Assistant Screen
Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings 102
Page 103 - Items on Canon Wi-Fi Connection Assistant Screen; Printer Network; Available
Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant ScreenMenus on Canon Wi-Fi Connection Assistant ScreenItems on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connectio...
Page 104 - Assigning Printer Information
Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address orenabl...
Page 105 - Menus on Canon Wi-Fi Connection Assistant Screen
Appears if the printer is used by IP address specified automatically. • Manual • Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. H: MAC Address Displays the MAC address of the detected printer...
Page 106 - Items on Canon Wi-Fi Connection Assistant Screen Toolbar
D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu. B: Redetects p...
Page 107 - Performing Network Settings
Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Assigning Printer Information 107
Page 108 - Follow the procedure below to perform/change wired LAN settings.; USB; on; Switch View; under the; View; menu to display printers for which you can; OK
Performing/Changing Wired LAN Connection (Ethernet Cable)Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection Assistant. Select USB on Switch View under the View menu to disp...
Page 109 - B: Get IP address automatically
7. Perform/change settings. 7. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings • A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned ...
Page 110 - Click; Set
A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible withIPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Se...
Page 111 - menu to display printers.
Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online ma...
Page 112 - Enter password and click
Select Wi-Fi and click OK . 6. Enter password and click OK . 6. The Network Settings screen appears. 7. Perform/change settings. 7. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode. ◦ Infrastructure ◦...
Page 114 - Infrastructure
Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection . ...
Page 116 - The names appear on; Canon Wi-Fi Connection Assistant; • If; Printer Settings; Confirm Printer Password; Detailed Printer Settings
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not ava...
Page 121 - such as a wireless router or a LAN cable.
Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer andthose of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of theprinter and computer. Important • To use the printer over...
Page 122 - Start up; Launchpad; Enter the password specified for your computer and select; Install Helper; diagnosis and repair of network.
Starting Up Wi-Fi Connection Assistant Start up Launchpad , select Canon Utilities , and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper . Wi-Fi Connection Assista...
Page 125 - Performing Maintenance Functions from the Printer
Performing Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 125
Page 126 - • Check if ink remains in the ink tanks.; When the Print Results Are Blurred or Uneven:; Print the nozzle check pattern.; Examine the nozzle check pattern; If there are missing lines or horizontal streaks in the pattern:; Clean the print head.
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. • Note...
Page 128 - Refill the ink tanks; You need to prepare: a sheet of A4 or Letter-sized plain paper; Maintenance; Nozzle Check
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill the ink tanks • whose ink is low. You need to prepare: a ...
Page 129 - Examining the Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. 1. A: No missing lines/No horizontal streaksB: Lines are missing/Horizontal streaks are present 2. ...
Page 131 - is not enough free space,; Cleaning
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle checkpattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print headconsumes ink, so clean the print head only when necessary. Important •...
Page 132 - • If the problem is not resolved after cleaning the print head twice,
The pattern print confirmation screen will appear. 7. Select Yes . 7. The nozzle check pattern will be printed. 8. Examine the nozzle check pattern . 8. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply . • 132
Page 133 - Deep Print Head Cleaning; there is not enough free space,; Deep Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so cleanthe print head deeply only when necessary. Important • When perfor...
Page 134 - When the completion message appears, tap
The pattern print confirmation screen will appear. 7. Select Yes . 7. The nozzle check pattern will be printed. 8. When the completion message appears, tap OK . 8. 9. Examine the nozzle check pattern . 9. If the problem is not resolved, turn off the power and clean the print head deeply again after ...
Page 135 - Aligning the Print Head; If the remaining ink level is low,; Print Head Alignment - Auto; Confirm the message, then select
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. • If the remaining ink level is low, refill ink tanks . ...
Page 136 - adjust the print head position manually; Print the Head Alignment; on the
Note • If automatic print head alignment fails, an error message appears on the touch screen. • When Error Occurred 7. When the completion message appears, tap OK . 7. Note • If the print results are still not satisfactory after adjusting the print head position as described above, • adjust the prin...
Page 137 - Aligning the Print Head Manually; You need to prepare: two sheets of A4 or Letter-sized plain paper; Print Head Alignment - Manual; Did the patterns print correctly?
Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not asexpected, as when printed ruled lines are misaligned. You need to prepare: two sheets of A4 or Letter-sized plain paper 1. Check that printer is turned on. 1. 2. L...
Page 138 - Check message and tap; Next; Examine first patterns and select
8. Check message and tap Next . 8. The input screen for head position alignment values is displayed. 9. Examine first patterns and select A . In column A, find pattern in which stripes are least 9. noticeable, and then select the number of that pattern. Note • If all patterns look different, choose ...
Page 140 - Adjusting Print Head Position Manually
Performing Maintenance Functions from Your Computer(Windows) Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Position Manually 140
Page 141 - Installing the Driver; How to start the Canon IJ Printer Assistant Tool
Opening the Maintenance Tool (Canon IJ Printer AssistantTool) Canon IJ Printer Assistant Tool is an application software to perform printer maintenance or change thesettings of the printer. When printer driver is installed, Canon IJ Printer Assistant Tool is also installed.To install only Canon IJ P...
Page 143 - Cleaning the Print Heads; consumes a small amount of ink.; is more thorough than Cleaning. Perform Deep Cleaning when two; attempts do; Canon IJ Printer Assistant Tool
Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink. Cleaning 1. Open Canon IJ Printer ...
Page 144 - Perform Deep Cleaning; consumes a larger amount of ink than; Related Topic; Printing a Nozzle Check Pattern
2. Click Deep Cleaning 2. When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning 3. Check that the printer is on and then clic...
Page 145 - Adjusting Print Head Position Automatically; manual head alignment; Open; Print Head Alignment; Print Head Alignment; Load paper in printer; Perform head alignment; Start; • In the; Print Head Alignment; to print the current settings so
Adjusting Print Head Position Automatically Print Head Alignment corrects the installation positions of the print head and improves misalignment ofcolors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment.Normally, the printer is set for a...
Page 146 - This printer supports two head alignment methods:; Custom Settings
Adjusting Print Head Position Manually Print Head Alignment corrects the installation positions of the print head and improves misalignment ofcolors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for autom...
Page 147 - Check printed pattern; Check the displayed message and click
7. Perform head alignment 7. Click Start . Follow the instruction in the message. 8. Check printed pattern 8. In each entry field, enter the number of the pattern with the least prominent streaks or stripes fromamong the printed patterns.You can also enter numbers into the entry fields automatically...
Page 148 - Check printed patterns; Complete head position adjustment; • To print and check the current setting, open the; dialog box, and click; Print
10. Check printed patterns 10. In each entry field, enter the number of the pattern with the least prominent stripes or streaks fromamong the printed patterns.You can also enter numbers into the entry fields automatically by clicking relevant pattern in thepreview. After completing the entries, clic...
Page 150 - Opening Remote UI for Maintenance; System Settings; Select your model from the printer list, and click; General; tab; Related Topics
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to open a Remote UI. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model from the printer list, and click Options & Su...
Page 151 - Remote UI; Utilities; Remote UI
Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink.Before performing any operation, co...
Page 152 - Complete Deep Cleaning; Check the results; • If there is no sign of improvement after; perform; Ink Does Not Come
• Is there ink remaining? 3. Perform Deep Cleaning 3. Click Yes . Print head Deep Cleaning starts. 4. Complete Deep Cleaning 4. Next, the message for Nozzle Check pattern printing is displayed. 5. Check the results 5. To check whether the print quality has improved, click Yes . To cancel the check p...
Page 153 - Adjusting Print Head Position; from; • You can print and check the current settings by clicking on; Print the head alignment value
Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print headposition improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 1. 2. Click Print Head Alignment - Auto 2. A message appears. 3. Lo...
Page 154 - Cleaning Exterior Surfaces
Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 154
Page 155 - Cleaning Paper Feed Rollers; You need to prepare: three sheets of A4 or Letter-sized plain paper; Roller Cleaning
Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case,perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain ...
Page 156 - Turn off the power and then unplug the power cord.
Loading Photo Paper / Plain Paper in Rear TrayLoading Plain Paper, and Delivery Slips in Cassette 10. Tap OK . 10. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, tap OK . 11. If the problem is still not resolved with the...
Page 157 - Cleaning Inside the Printer (Bottom Plate Cleaning); You need to prepare: a sheet of A4 or Letter-sized plain paper*; Bottom Plate Cleaning
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may getdirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a ...
Page 161 - Maintenance Cartridge MC-G01; Prepare a new maintenance cartridge.
Replacing the Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, an error message will appear on thetouch screen to inform you of the error. Take appropriate action as prompted by the message. When Error Occurred Important • If the displayed message indicates t...
Page 162 - Pull out the maintenance cartridge.
4. Pull out the maintenance cartridge. 4. Hold the upper portion of the maintenance cartridge with your hands so that its bottom does not touchthe floor or desk. Important • Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt • on the bottom may adhere to i...
Page 165 - Checking Maintenance Cartridge Status on Touch Screen; Maintenance cartridge model no.
Checking Maintenance Cartridge Status on Touch Screen 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Maintenance cart. info. . 3. A symbol appears in the area A if there is any information about the used space...
Page 166 - Changing Settings; Changing Printer Settings from Your Computer (Windows)
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 166
Page 167 - Changing the Print Options
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Managing the Printer Power Changing the Printer Operation Mode 167
Page 168 - Open the; Print Options; Change the individual settings; Page Setup
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from thedriver settings, or printing fails. 1. Open the printer...
Page 169 - Managing the Printer Power; Power Off; Auto Power; If necessary, complete the following settings:
Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool. 1. Open ...
Page 170 - Apply the settings; Auto; When the setting is; Enable
4. Apply the settings 4. Click OK . When the confirmation message appears, click OK . The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure. Note • When the printer is turned off, the Canon IJ Status Monitor message va...
Page 171 - Changing the Printer Operation Mode; Tab; in Canon IJ Printer Assistant Tool; in the; go to; in Canon IJ Printer Assistant Tool.; Custom Settings in the Maintenance Tab; Custom Settings in Canon IJ Printer Assistant Tool
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation.If you want to change printer settings, open one of the following two Custom Settings Tab, and configuresettings. • Custom Settings in the Maintenance Tab • Custom Settings in Canon IJ Printer Assista...
Page 173 - Changing Printer Settings from Your Computer (macOS)
Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 173
Page 174 - Printer power supply is operated from Remote UI.; Power control settings; allow you to set Auto power off and Auto power on.; Printer settings; Power control settings; Auto power off
Managing the Printer Power Printer power supply is operated from Remote UI. Power control settings Power control settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or theprinter remains ...
Page 175 - Check whether the printer is on and select; Print settings - Prevent paper abrasion
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 1. 2. If necessary, complete the following settings: 2. Print settings - Prevent paper abrasion The printer can increase ...
Page 177 - Select a setting item to adjust.; Select a setting item.
Changing Settings from Operation Panel This section describes the procedure to change the settings, taking the steps to specify prevent abrasion asan example. 1. Check that printer is turned on. 1. 2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select Printer settings . 3. The Printe...
Page 179 - Setting Items on Operation Panel; Items for Printer
Setting Items on Operation Panel Note • The administrator password may be required to change the settings of some setting items. • Items for Printer Other printer settingsLanguage selectionWeb service setupECOQuiet setting Items for Paper/Printing Print settingsFeed settings Items for Maintenance/Ma...
Page 180 - Security Settings
Security Settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • • Lockout settings • Set whether to lock password input for a period of time after multiple incorrect attempts. ◦ Enable/disable lockout ◦ Ena...
Page 181 - Page Setup Tab Description
Print settings Select this setting item from Printer settings in (Setup). • Reduce ink volume • Adjust ink volume when ink on the printed surface of printed materials comes off or smudges whentouched immediately after printing. Note • Ink volume can be set for each type of paper used. • • Prevent pa...
Page 182 - • This feature will be implemented with the following settings.; OFF; if you want to avoid differences in tone.
Note • This feature will be implemented with the following settings. • Plain paper Color printing Size is a template size or a user-defined size within the range of a template size * The feature may not be implemented even when the above settings are selected, depending onother setting details. • Pr...
Page 183 - LAN settings; Select this setting item from; in; To print the network settings, select; Print details; and select; Printing Network Settings
LAN settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • Wi-FiWireless DirectWired LAN To print the network settings, select Print details and select Yes . Printing Network Settings Important • The networ...
Page 184 - Selects the setup method for Wi-Fi connection.; Easy wireless connect; For details on each setting item:; Wireless Direct setting list
XXXXXXXXXXXXXXXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Enable/disable Wi-Fi • Enables/disables Wi-Fi. • Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer di...
Page 185 - Changes the password for Wireless Direct.; Wired LAN
IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX:XXXX: XXXX: XXXX: XXXX MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX...
Page 186 - Enable/disable Wired LAN; Advanced setup; Set printer name; Performs IPv4 or IPv6 setting.; WSD settings; Selects whether WSD is enabled or disabled.; Optimize inbound WSD
Connection Enabled (connected)/Enabled (disconnected)/Disable IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX:XXXX: XXXX: XXXX: XXXX MAC address (Wired LAN) XX:XX:XX:XX:XX:XX Printer name XXXXX...
Page 188 - When set to
◦ Enable/disable ◦ Enables/disables IEEE802.1X/EAP. ◦ Search for EAP router ◦ Searches switch/access point of IEEE802.1X/EAP and display it. ◦ Last authentication result ◦ Displays the latest authentication result of IEEE802.1X/EAP setting. • Easy wireless connect • When set to Auto start: ON , the ...
Page 189 - Other printer settings
Other printer settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • • Date/time settings • Sets the current date and time. • Date display format • Selects the date display format. • Daylight saving time se...
Page 191 - Set external server connections.; All notification screens are not displayed if you select
• Screen lock settings • Lock the screen to prevent the panel operation by someone other than the administrator. • External server connection • Set external server connections. • Notification settings • All notification screens are not displayed if you select OFF . 191
Page 192 - Language selection
Language selection Select this setting item from Printer settings in (Setup). Changes the language for the messages and menus on the touch screen. Important • The administrator password may be required to change the settings. • Japanese / English / German / French / Italian / Spanish / Portuguese / ...
Page 193 - Firmware update
Firmware update Select this setting item from Printer settings in (Setup). You can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a proxy server. Important • The administrator password may be required to change the settin...
Page 194 - The administrator password can be set or canceled.; Setup; Administrator password settings; Change administrator password
Administrator password settings The administrator password can be set or canceled. Important • The administrator password of the printer is set by default. It is set in the serial number of the printer • which consists of 9 characters (the first 4 characters are alphabet and the latter 5 characters ...
Page 195 - Enter the administrator password again.; Apply; Remote UI and other tools
9. Select Apply . 9. 10. Enter the administrator password again. 10. 11. Select Apply . 11. The administrator password is available. Note • When the administrator password is canceled or the effective range of the administrator password • is set to Remote UI and other tools , the user management is ...
Page 196 - The administrator makes settings to manage users.; User management settings
User management settings The administrator makes settings to manage users. Important • The administrator password may be required to change the settings. • 1. Check that printer is turned on. 1. 2. Select Setup on the HOME screen. 2. Using Touch Screen The setup menu screen will appear. 3. Select Pr...
Page 197 - Reset settings
Reset settings Select this setting item from Printer settings in (Setup). You can set the settings back to the default. Important • The administrator password may be required to change the settings. • • Web service setup only • Sets the Web service settings back to the default. • LAN settings only •...
Page 198 - Feed settings; Paper Settings
Feed settings Select this setting item from (Setup). Note • By registering the paper size and the media type, the message can be displayed before printing starts • when the paper size or the media type of the loaded paper differs from the paper settings. Paper Settings • Rear tray paper settings • R...
Page 199 - It is recommended to set to; when making prints using an AirPrint function.
• For AirPrint of iOS/iPadOS, paper may be printed based on the paper size set during paper loading. • It is recommended to set to ON when making prints using an AirPrint function. 199
Page 200 - Web service setup; Select this item from; The following setting items are available.
Web service setup Select this item from (Setup). Important • The administrator password may be required to change the settings. • • Web service usage registration/Web service usage cancellation • Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFYCloud Link...
Page 201 - ECO settings; Using Power Saving Function; Follow the procedure below to use power saving function.; ECO; Power control; Use auto power control; Specify settings as necessary.; Use scheduling
ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Important • The administrator password may be required to change the settings. • Using Power Saving Function Using Power Saving Function Follow the procedure below to use power saving function. 1. Chec...
Page 202 - Do not use power control
• Selecting Do not use power control disables all settings of the power control and scheduling. • 202
Page 203 - • Set the current date and time in advance.; Quiet setting; or; Use during specified hours; Use during specified hours; Start time
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.In addition, you can specify the time range to reduce the operating noise. Important • The administrator password may be required to change the settings. • • Set the current d...
Page 204 - End time; • Operating speed is reduced compared to when; such as when the printer is preparing for printing, is not reduced.
Specify End time in the same procedure, and tap OK . You can reduce the operating noise during the specified time. The confirmation screen is displayed and the icon appears as the Quiet setting menu icon. Important • Operating speed is reduced compared to when OFF is selected. • • This function may ...
Page 205 - Current version
System information Select this item from (Hint). • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number. • Head information • Displays the serial number of the print head. • MAC a...
Page 206 - Job management; Display job history; Displays the job history of printing.; Print job history; Prints the job history of printing.; Restrict job history access; This is the menu for the developer.
Job management Select this item from (Hint). Important • The administrator password may be required to change the settings. • • Display job history • Displays the job history of printing. • Print job history • Prints the job history of printing. • Restrict job history access • This is the menu for t...
Page 207 - Checking the Total Number of Uses of Printer; Usage stats; Select item to check.; Total sheets used on the device; Print usage statistics
Checking the Total Number of Uses of Printer You can check the total number of printed pages by type of paper and output method. 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Usage stats . 3. 4. Select item t...
Page 208 - Basic Information; Safety; Canceling Print Jobs; Specifications; Print Area
Basic Information Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips Specificati...
Page 209 - Safety Precautions
Safety Safety Precautions Regulatory Information WEEE 209
Page 210 - • Users with cardiac pacemakers:; Caution
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may resultin fire, electric shock or other unexpected accidents. Safety standard marks ...
Page 211 - • Ink bottles
Moving parts Keep body parts away from moving parts. Keep body parts out of the motion path. • Ink bottles Keep out of reach of children.Do not drink ink.If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses ofwater and obtain medical advice immediately.If ink ...
Page 212 - Choosing a Location; • Never remove the plug by pulling on the cord.; General Notices; • Do not put the print head or ink bottles into a fire.
General Notices Choosing a Location Refer to " Specifications " in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install the printer in locations that get very hot (direct sunligh...
Page 213 - Regulatory Information; • Consult the dealer or an experienced radio/TV technician for help.
Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10583 (Contains FCC Approved WLAN Module K30387) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interf...
Page 214 - Interference
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer mayinterfere with the correct operation of these devices. 214
Page 215 - WEEE; Only for the United Kingdom
WEEE Only for the United Kingdom These symbols indicate that this product is not to be disposed of with your household waste, accordingto the UK Waste Electrical and Electronic Equipment Regulations and the UK Batteries and AccumulatorsRegulations. If a chemical symbol is printed beneath the symbol ...
Page 216 - Zusatzinformationen für Deutschland:
Nur für Europäische Union und EWR (Norwegen, Island undLiechtenstein) Diese Symbole weisen darauf hin, dass dieses Produkt gemäß WEEE-Richtlinie (2012/19/EU; Richtlinieüber Elektro- und Elektronik-Altgeräte), Batterien-Richtlinie (2006/66/EG) und nationalen Gesetzenzur Umsetzung dieser Richtlinien n...
Page 217 - Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, commele spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'éliminationdes piles et des accumulateurs...
Page 219 - Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el serveide recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, owww.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstei...
Page 226 - Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/alinacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.Če je pod zgoraj prikazanim...
Page 227 - Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn)
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şiLiechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, înconformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legiledvs. naţionale ce imple...
Page 228 - Korisnici u Srbiji
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu saWEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima. Ukolikoje ispod gore navedenog simbola odštampan hemijski simbol, u skladu sa Direktivom o bat...
Page 229 - Handling Precautions
Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips 229
Page 230 - Legal Restrictions on Printing
Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit • • Postage stamps (canceled or uncanceled...
Page 231 - Printer Handling Precautions; Do not place any object on the top cover!
Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened andcause the printer to malfunction. Also, place the printer where objects will not fall on it. 231
Page 232 - Transporting Your Printer; Transport mode
Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • You cannot take ink out of ink tanks. • • Check if the tank cap is completely inserted. • • Prepare for transporting the printer with the print head attached. This allows the...
Page 235 - When Repairing, Lending, or Disposing of the Printer
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such informationmay be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer...
Page 236 - Keeping Print Quality High; Never unplug the power cord until the power is turned off!; If you press the; lamp is turned off, the
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pe...
Page 237 - How is ink used for various purposes other than printing?; Ink may be used for purposes other than printing.
Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles toensure the printer is print-ready. Therefore, the page yield of the initi...
Page 238 - Product Specifications
Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit 238
Page 239 - General Specifications
Product Specifications General Specifications Interface USB port: Hi-Speed USB * Network port: Wired LAN: 100BASE-TX / 10BASE-T Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a /IEEE802.11ac * A computer that complies with Hi-Speed USB standard is required. Since theHi-Speed USB interfac...
Page 240 - Network Specifications; Minimum System Requirements; Windows
* With the Print Head installed. Network Specifications Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6) Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 Mbps/100 Mbps (auto switching) Security: IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP) Wi-Fi Supported S...
Page 241 - macOS; Other Supported OS; Information in this manual is subject to change without notice.
macOS Operating System macOS Catalina 10.15.7 - macOS Ventura 13 Other Supported OS iOS/iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice. 241
Page 242 - Supported Paper Sizes and Weights; Page Sizes
Supported Paper Sizes and Weights Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. • Standard sizes: • Letter • • Legal • • Executive • • A6 • • A5 • • A4 • • B6 • • B6 Half • • B5 • • B-Oficio • • M-Ofi...
Page 243 - Special sizes; Paper Weight
• Yougata 1 • • Yougata 2 • • Yougata 3 • • Yougata 4 • • Yougata 6 • • Kakugata 3 • • Kakugata 4 • • Kakugata 5 • • Kakugata 6 • • Kakugata 7 • • Kakugata 8 • • Envelope C5 • • Envelope Monarch • Special sizes • Minimum size: 2.52 x 5.00 in. (64.0 x 127.0 mm) • • Maximum size: 8.50 x 47.24 in. (216...
Page 244 - Paper Load Limit; details on page sizes and media types, access the Canon website.; Paper Load Limits of Rear Tray and Cassette; Genuine Canon Paper; Paper for printing documents:
Paper Load Limit This section shows the paper load limits of the rear tray, the cassette, and the paper output tray. Paper Load Limits of Rear Tray and CassettePaper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. F...
Page 245 - Paper Load Limit of Paper Output Tray; Paper other than Genuine Canon Paper
Double sided Matte Paper <MP-101D> Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Plain Paper (including recycled paper) *1 Approx. 100 sheets (Legal,B-Oficio, M-Oficio, Foolscap,Legal(India): 10 sheets, B6Half: 20 sheets) Approx. 250 sheets Thin Paper Approx. 150 sheets A...
Page 246 - • Refer to; Recommended Genuine Canon Paper According to Purpose
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, whenpossible. Supported Paper Sizes and WeightsUnsupported Media Type...
Page 247 - Usable Media Types Other Than Genuine Canon paper; Paper Settings on the Printer Driver and the Printer (Media Type)
Usable Media Types Other Than Genuine Canon paper • Plain Paper (including recycled paper) • • Thin Paper • • Thick Paper • • Envelopes • • Label Paper • • Glossy Label • • Medicine Envelopes • • Delivery Slips • Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) 247
Page 248 - Unsupported Media Types
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper thinner than a postcard, including plain paper or notepad paper cut to...
Page 249 - Handling Paper
Handling Paper • For warnings on use of the non-printable side and operating environment, see each product's usage • information. • Problems may occur depending on the environment (a hot, humid environment or cold, dry • environment), paper handling method, and printer status used. If paper is warpe...
Page 250 - Economy Mode
Economy Mode By setting Print qlty to Economy , the consumption of ink can be reduced. More printing is available compared with when Print qlty is set to Standard . • Number of printable sheets (A4 plain paper) • Number of printable sheets per pigment black ink bottle Standard mode: 6,000 sheets Eco...
Page 251 - Printing; Printing Photos and Documents
Printing Printing Photos and Documents Printing Hagaki and Envelopes 251
Page 252 - Printing from Computer
Printing Photos and Documents Printing from Computer Printing from Smartphone/Tablet Using PIXMA/MAXIFY Cloud Link 252
Page 253 - Printing from Application Software (Windows Printer Driver)
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS 253
Page 254 - Basic Printing Setup
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Overview of the Printer Driver Updating the Driver 254
Page 255 - In the; Basic Settings; Check that printer is turned on; Select Media Type (B) According to Requirements
Basic Printing Setup In the Basic Settings tab , you can print in various ways according to your purpose. 1. Check that printer is turned on 1. 2. Open printer driver's setup screen 2. 3. Select Profile (A) 3. Select the print settings according to your purpose in Profiles on the Basic Settings tab....
Page 258 - Basic Settings Tab Description; setting, the printer automatically switches to the preset items.; Profiles
Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings • Page Siz...
Page 259 - Add to Profiles; printer driver setup window
You can also change a printing profile and register it under a new name. You can delete the registeredprinting profile. Standard These are the factory settings.If Page Size , Orientation , and Copies were set from the application software, those settings have priority. Photo Printing If you select t...
Page 260 - Custom Paper Size
Important • If you log on with a different user name, the settings that were set when this function was enabled are not reflected in the print settings. • If a setting was specified on the application software, it has priority. Page Size Selects a page size.Ensure that you select the same page size ...
Page 261 - • Depending on the media type and size, the; Page Layout Printing
Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999. Important • When the application software that you used to create the document has the same fun...
Page 262 - Poster Printing; Booklet Printing; Printer Media Information; Add to Profiles dialog box
Poster (1 x 2) to Poster (4 x 4) This function enables you to enlarge the image data and divide the enlarged data into severalpages to be printed. You can also glue together these sheets of paper to create large printedmatter, such as a poster. Preferences... Opens the Poster Printing dialog box . C...
Page 263 - Custom Paper Size dialog box
Name Enter the name for the printing profile you wish to save.Up to 255 characters can be entered.The name appears, with its associated icon, in the Profiles list on the Basic Settings tab. Options... Opens the Add to Profiles dialog box . Changes the details of printing profile to be saved. Add to ...
Page 264 - Booklet Printing dialog box
Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper,the page order, and whether a page border line is to be printed around each document page. The settingsspecified in this dialog box can be confirmed in the settings pr...
Page 265 - Printer Media Information dialog box
Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sid...
Page 267 - Commercially available papers
Commercially available papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper (including recycled paper) Plain Paper Plain paper Thin Paper Thin Paper Thin Paper Thick Paper Thick Paper Thick Paper Envelopes Envelope Envelope Medicine Envelope Medi...
Page 270 - Printing on Postcards; Load postcard
Printing on Postcards 1. Load postcard on the printer 1. 2. Open the printer driver setup window 2. 3. Select commonly used settings 3. Display the Basic Settings tab, and for Profiles , select Standard . 4. Select the paper size 4. For Printer Paper Size , select Hagaki 100x148mm or Hagaki 2 200x14...
Page 271 - Setting Up Envelope Printing; Load envelope
Setting Up Envelope Printing 1. Load envelope on the printer 1. 2. Open the printer driver setup window 2. 3. Select the media type 3. Select Envelope from Profiles on the Basic Settings tab. 4. Select the paper size 4. When the Envelope Size Setting dialog box is displayed, select the envelope size...
Page 272 - Registering a Frequently Used Printing Profile; You can register the frequently used printing profile to; printing profiles can be deleted at any time.; Registering a Printing Profile; Open the printer driver setup window
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 1. 2. Set the necessary items 2...
Page 273 - Save the settings; already registered will be deleted from; Deleting Unnecessary Printing Profile; Select the printing profile to be deleted
4. Save the settings 4. Enter a name for the print settings to register in the Name field. If necessary, click Options... , set the items, and then click OK . In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.The name and icon are displayed i...
Page 274 - Optimal Photo Printing of Image Data
Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 274
Page 275 - Media/Quality Tab Description; Settings Preview
Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type.You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality • Color/Intensity • Grayscale Printing • Preview before print...
Page 276 - Color Adjustment; Matching
Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer,the printer automatically determines the paper source and feeds paper. Rear Tray/Cassette 1/Cassette 2 Paper is always supplied from the selected paper source. Important • Depen...
Page 277 - Color Adjustment Tab; • The graphic is in monochrome when the
Grayscale Printing This function converts the data to monochrome data when printing your document.Check this check box to print a color document in monochrome. Preview before printing Shows what the print result will look like before you actually print the data.Check this check box to display a prev...
Page 278 - Matching Tab
Matching Tab Allows you to select the method for adjusting colors to match the type of document to be printed. Color Correction Allows you to select Driver Matching , ICM , or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data wi...
Page 279 - Set the Layout of Printed Documents (Page Setup Tab)
Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order 279
Page 283 - Stamp; Background; may not be available.
Print Options... Opens the Print Options dialog box . Changes detailed printer driver settings for print data that is sent from applications. Stamp/Background... Opens the Stamp/Background dialog box . The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It a...
Page 285 - Depending on the environment, this function may not be available.
Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fiton one page, the document is reduced when printed. Margin Specifies the width of the stapling margin.The width of the side specified by Binding Location becomes the ...
Page 286 - Printing preferences
Do not allow application software to compress print data Compression of the application software print data is prohibited.If the print result has missing image data or unintended colors, selecting this check box may improvethe condition. Important • Uncheck this check box under normal circumstances....
Page 287 - Stamp/Background dialog box; Depending on the environment,; Stamp Settings; Background Settings; Stamp Tab
Stamp/Background dialog box Depending on the environment, Stamp and Background may not be available. The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp o...
Page 288 - When; is; Stamp Type; is; Bitmap
Stamp Type Specifies the stamp type.Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type....
Page 291 - list, and then click this
Delete Deletes an unnecessary background.Specify the title of an unnecessary background from the Backgrounds list, and then click this button. 291
Page 292 - Setting the Number of Copies and Printing Order; You can also set the number of copies on the; Specify the print order
Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 1. 2. Specify the number of copies to be printed 2. For Copies on the Page Setup tab, specify the number of copies to be printed. 3. Specify the pr...
Page 293 - • By setting both; Print from Last Page; Collate; , you can perform printing so that papers are collated
Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the functionsettings on the application software. When you specify the number of copies and the ...
Page 295 - Duplex Printing; You can also set duplex printing in the; Performing Automatic Duplex Printing; Performing Duplex Printing Manually; You can perform the duplex printing manually.
Duplex Printing You can also set duplex printing in the Basic Settings tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 1. 2. Set automatic duplex printing 2. Select 2-sided Printing for 1-sid...
Page 296 - Page Size
Select 2-sided Printing from 1-sided/2-sided/Booklet Printing on the Page Setup tab. Uncheck the Automatic check box. 3. Select the layout 3. Select the layout you want to use from the Page Layout list. 4. Specify the side to be stapled 4. The best Binding Location is selected automatically from the...
Page 297 - Overview of the Printer Driver; Canon IJ Printer Driver; Opening Printer Driver's Setup Screen; Canon IJ Status Monitor
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver) 297
Page 298 - Installing the Printer Driver; To specify the printer driver, open the; dialog box of the application software you are using, and; Displaying the Manual from the Printer Driver; Help
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computerso that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer canundersta...
Page 299 - Preferences; Settings
Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printericon. Displaying the Printer Driver's Setup Screen from Your ApplicationSoftware Perform this procedure to set up the print settings during printing. 1. Se...
Page 300 - Launching the Canon IJ Status Monitor; printer driver setup; View Printer Status; region where you are using your printer.; When Errors Occur; In such cases, take the appropriate action as described.; Canon IJ Status Monitor Description
Canon IJ Status Monitor The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the icons and messages in the status monitor. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to t...
Page 303 - Maintenance Tab Description
Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started.You can perform printer maintenance or change the settings of the printer. Custom Setting...
Page 304 - About; Custom Settings dialog box; About dialog box
About Opens the About dialog box . The version of the printer driver, plus a copyright notice, can be checked.In addition, the language to be used can be switched. Custom Settings dialog box When you click Custom Settings , the Custom Settings dialog box is displayed. If necessary, switch between va...
Page 305 - Allow Google Analytics to send information
Allow Google Analytics to send information To stop sending information, uncheck this check box.The check box appears only if a user with administrator privileges is logged on. If information is notprovided, the check box will not appear. 305
Page 306 - Features of the Canon IJ Status Monitor; The Canon IJ Status Monitor has the following functions:; Onscreen display of printer status; Overview of the Canon IJ Status Monitor; Printer; : There is a notice about something other than a warning or an error.
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the icons and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen...
Page 308 - • When the printer is being used via USB connection
Display Warning Automatically When a Low Ink Warning Occurs Starts the Canon IJ Status Monitor window as a pop-up, and displays it in front of theother windows when a low ink warning occurs. When a Maintenance Cartridge Warning Occurs When a maintenance cartridge remaining space warning occurs, the ...
Page 309 - Updating the Driver; • Check the following if you want to install or delete drivers.; Turn on the printer; Complete the installation; Exit; Deleting the Unnecessary Driver; The printer driver which you no longer use can be deleted.; Start the uninstaller; Control Panel
Updating the Driver Drivers include a printer driver and MP Drivers. The MP Drivers include a printer driver, ScanGear (scannerdriver), and fax driver.By updating the Driver to the latest version of the Driver, unresolved problems may be solved. Important • Check the following if you want to install...
Page 310 - Perform the uninstaller; Complete
2. Perform the uninstaller 2. Click Start . When the confirmation message appears, click Yes . When all the files have been deleted, click Complete . The deletion of the Driver is complete. 310
Page 311 - Printing from Application Software (macOS AirPrint); Basic
Printing from Application Software (macOS AirPrint) Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers 311
Page 312 - Checking Your Environment; • AirPrint Operation Environment; LAN; Print from a Mac; Auto power on; Load paper; Start printing from your application software; Select printer
Printing This printer is compatible with the macOS standard printing system (AirPrint).You can start printing right away after connecting this printer to your Mac without installing any specialsoftware. Checking Your Environment First, check your environment. • AirPrint Operation Environment • Mac r...
Page 313 - Check print settings; Paper Size
6. Check print settings 6. Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality . Set Double-sided to Off if you are not printing on both sides of the paper. 313
Page 314 - and set it to a length longer than the specified length,; that the printer is connected to the network.; settings of printer and enable; Printing of Envelopes; For printing on the envelope from Mac, refer to the following.
Important • An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer. Select the correct items on the print dialog and the printer thatcorrespond to the paper being printed. • If you selected Auto Select in Feed From , the feed position ...
Page 316 - This section describes the procedure for printing on postcards.; Load postcards; Off
Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 1. 2. Select paper size and paper type from the printer 2. Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki , Hagaki K , or Hagaki for pape...
Page 317 - Adding Printer; To re-add a printer that was deleted, open; , and then perform the procedure described below.; Default; Bonjour Multifunction; Secure AirPrint
Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Settings -> Printers & Scanners , click Add Printer, Scanner or Fax... , and then perform the procedure described below. If your printer is connected via USB...
Page 318 - How to Open Printer Settings Screen; Opening the Page Setup Dialog; Use this procedure to set the page (paper) settings before printing.; Opening the Print Dialog; Use this procedure to set the print settings before printing.; File
How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software 1. The Pag...
Page 319 - Displaying the Printing Status Screen; Check the print progress according to the following procedure:; Launch the printing status screen; Check the printing status; printer operation panel.
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen 1. • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click theprinter icon...
Page 320 - Deleting the Undesired Print Job; Select your model, and then click; Select the unnecessary print job and click
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jobs from the print status check screen. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model, and then click Printer Q...
Page 321 - Delete printer from list of printers; Delete Printer
Removing Printer That Is No Longer Required from List ofPrinters The printer that is no longer in use can be removed from the list of printers.Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For...
Page 322 - Printing Using Canon Application Software; Easy-PhotoPrint Editor Guide
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 322
Page 323 - Printing from Smartphone/Tablet
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) 323
Page 324 - Printing Hagaki and Envelopes; For Windows; For macOS
Printing Hagaki and Envelopes For Windows Printing on Postcards Setting Up Envelope Printing For macOS Printing on Postcards 324
Page 328 - After loading paper; When you loading paper in the rear tray
Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when thepaper size or the media type of the loaded paper differs from the paper settings. After loading paper • When you loading paper in the rear tray • The screen to register the rear t...
Page 329 - or on the touch screen:
• When you insert the cassette • The screen to register the cassette paper information is displayed. If the page size on the touch screen matches the size of the paper loaded in the cassette, select Yes . If not, select Change to change the setting in accordance with the size of the loaded paper. No...
Page 331 - Frequently Asked Questions; Network Connection Setup Guide; Search by Category; Error; is displayed; Network; Easy Understanding Network Connections
Frequently Asked Questions Top 6 Network Connection Setup Guide Search by Category Error List of Support Codes for Printer ErrorsWhen Error OccurredMessage Is Displayed1000 is displayed 1300 is displayedDisable notifications for 2114 error Network Easy Understanding Network Connections Solve Network...
Page 332 - Perform Replace Ink in Print Head; Questions not Listed Above; Cannot Use Previous Applications; Cannot Remember Printer's Password
Printing What to Do When Paper Is JammedPrinter Does Not PrintResolving Print Quality ProblemsBlurry or FuzzyInaccurate or Bleeding ColorsLines Are Misaligned/Distorted Security / Other Set Up/Manage SecuritySearching Printer by IP Address or Host Name During Setup Failed to MP Drivers (Printer Driv...
Page 334 - Network FAQ; Cannot Find Printer on Network; Cannot Print or Connect
Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want touse. Wi-Fi Wireless Direct Wired LAN Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Conne...
Page 336 - Problems while Using Printer; Message Appears on Computer During Setup
Printing Network Settings Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) 336
Page 337 - Network Communication Problems; Wireless Router Problems
Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network 337
Page 339 - In the following cases, set up the printer again.; In Other Cases Than Above:; Check Basic Items for Network.; Check if network device such as router is turned on.
Cannot Find Printer on Network In the following cases, set up the printer again. • When you buy a new computer or wireless router • • When you change the settings on your wireless router • • When the connection method (Wi-Fi / USB) of the printer is changed • For more on the setup procedure: Set Up ...
Page 340 - Proceed once the network device such as router is ready for use.; Check PC network connection.; supplied with the wireless router or contact the manufacturer.
Proceed once the network device such as router is ready for use. 2. Check if printer is turned on. 2. If printer is not turned on, turn on the power. If the printer is on, turn it off and on again. Proceed once you complete checking the power status above. Check 2 Check PC network connection. If you...
Page 341 - If LAN cable is not connected:; If LAN cable is connected, and printer and network device are off:
If or icon is displayed. or icon indicates that the wireless router and the printer are not connected. Check the setting of printer. Reconsider the location of the wireless router and the printer in the next check. If icon is displayed. "Easy wireless connect" is waiting for setup. Connect a...
Page 342 - Check location of wireless router.; Refer to below in regard to starting up Wi-Fi Connection Assistant.; Step 3 : If the Solution Tool Does Not Solve the Problem.; Make sure security software's firewall is off.
Make sure icon is displayed on the touch screen when ( HOME ) icon is selected. • If icon is not displayed: • The printer is not set to use wired communication. Enable Wired LAN from the printer settings. Select ( Setup ) on HOME screen > Printer settings > LAN settings > Wired LAN > Ena...
Page 343 - Solve network troubles with the printer's diagnostic functions.
If your network name (SSID) contains characters other than single-byte alphanumeric characters, the connectionis not established properly. Change the network (SSID) to use only single-byte alphanumeric characters. Check 3 Solve network troubles with the printer's diagnostic functions. See below. Sol...
Page 344 - If you cannot proceed beyond the; Printer Connection; Make sure USB cable is securely plugged in to printer and computer.; Follow procedure below to connect printer and computer again.; Unplug USB cable from printer and computer and connect it again.; Follow the steps below to install MP Drivers (Printer Driver) again.
Cannot Proceed Beyond Printer Connection Screen (Cannot FindPrinter Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Check 1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable a...
Page 345 - Restart; Shut down
Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. • • For Windows: • To restart your computer, choose Restart instead of Shut down . 345
Page 346 - Checking Wireless Router SSID/Key
Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed RouterSettings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function 346
Page 347 - Connect; Select the encryption containing WPA2.
Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to start...
Page 348 - Enter the Wi-Fi password configured on the wireless router.; • This printer supports the following.
Enter the Wi-Fi password configured on the wireless router. Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamicencryption method. For details, see If WPA/WPA2/WPA3 Details Screen Appears. Note • This printer supports the following. WPA-PSK (WPA-Personal...
Page 349 - through the new wireless router.; Resetup printer network.; Cannot Communicate with Printer After Enabling MAC/IP Address; Check wireless router setting.
Printer Cannot Be Used After Replacing Wireless Router orChanged Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer,smartphone/tablet or printer must be reconfigured according to the new wireless router. Check 1 Check if your comput...
Page 350 - Contact the network administrator for more information.; With Encryption On, Cannot Communicate with Printer After
For more on setting up a wireless router, see the instruction manual provided with the wireless router orcontact its manufacturer. Make sure the computer and the wireless router can communicate with each otherunder this setting. Check 2 If filtering MAC addresses or IP addresses at wireless router, ...
Page 351 - Printer Settings/Smartphone/Tablet Troubles for Network; Checking Status Code
Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless...
Page 352 - Cannot Find Printer on Network/Cannot Print; Printing Out Network Settings Information:; indicates descriptions related to Wi-Fi.; Check that printer and wireless router are turned on.; Make sure the printer's Wi-Fi setting is enabled and the
Solve Network Troubles with The Printer's DiagnosticFunctions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows) • In other cases than above: • Cannot Find Printer on Network/Cannot PrintCannot...
Page 353 - Make sure the LAN cable is inserted.; Print the network settings; Checking Printed Network Settings Information:; printing is not possible, check the following items.; Check that security software's firewall is off.; setting of wireless router that communicates?; enabled on wireless router?
Wireless communication quality deteriorates if the printer or devices are too far from the wireless router. Movethe printer and device closer to the wireless router. Make sure the LAN cable is inserted. Try reconnecting the LAN cable to the printer and wireless router. Step 5 Print the network setti...
Page 354 - does not; Is printer set to obtain an IP address automatically, or is; When you set printer's IP address manually, correct IP
Check 4 Are MP Drivers (Printer Driver) installed? (Windows) If you are using Windows and MP Drivers (Printer Driver) are not installed, install it. Set Up C-1 The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not appear on the printer's screen.) Enable the Wi-Fi se...
Page 355 - Password on your wireless router may not match password you; Monitor signal status and move printer and wireless router as; Check wireless channel number of Wi-Fi you are using on computer.; In case of Wi-Fi connection, check if computer that can be accessed
Check 1 Check status of printer and network device (e.g. wireless router) and your computer/smartphone/tablet. Communication with a wireless router must be tuned to either the 2.4 GHz or 5 GHz frequency band. Thenetwork name (SSID) of the 2.4 GHz frequency band and the network name (SSID) of the 5 G...
Page 356 - If problem occurs only when wireless router is in energy-saving; If printer is connected to AirPort Base Station via LAN, make sure; No default gateway is set.; Too many clients are connected.
Check 6 If problem occurs only when wireless router is in energy-saving mode, turn off energy-saving mode of wireless router. If the problem seems to occur suddenly, it may be resolved by updating the wireless router firmware (e.g.update interval of a key, problems of DHCP update interval, etc.). Fo...
Page 357 - No IP address is assigned by the wireless router.; Set up printer again and reconnect to Wi-Fi.
C-9 The noise level is high and does not differ from the signal level due to various devices other than the printer. • If devices (microwave oven, external hard disk drive, and other USB 3.0 devices) that emit radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause i...
Page 358 - Cannot Communicate with Printer while It Is in Wireless Direct; Check the following items; Print out network settings information.
For macOS: Starting Up Wi-Fi Connection Assistant Cannot Communicate with Printer while It Is in Wireless Direct Check the following items Check 1 Check power status of printer and other devices (e.g. computer/smartphone/ tablet). Turn on the printer or devices. If the power is already turned on, cy...
Page 359 - Check that printer is not placed too far away from device.; Administrator mode; so
To check the password specified for the printer, display it using the operation panel of the printer or print outthe network settings information of the printer. • Display on the operation panel of the printer. • LAN settings • Print the network settings. • Printing Network Settings Check 6 Check th...
Page 360 - Checking Network Information of Printer; Checking Printer IP Address or MAC Address; • Display on the operation panel.; Checking Computer IP Address or MAC Address; Command Prompt; from Apple menu, and then click; Make sure network interface used by computer is selected.; Connected
Checking Network Information of Printer Checking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Computer, the Printer, and the Wireless RouterChecking Network Setting Information Checking Printer IP Address or MAC Address To check the p...
Page 361 - Checking Communication Between the Computer, the Printer, and the; Perform a ping test to check if communication is taking place.
3. Click Details to check the IP Address. 3. The IP Address of your computer appears. To check the MAC Address, click Hardware . Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select...
Page 362 - Checking Network Setting Information; Display on the operation panel.
Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer orprint it out. Display on the operation panel. LAN settings Print the network settings. Printing Network Settings 362
Page 363 - Load five or more sheets of A4 or Letter-sized plain paper.; HOME
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. • 1. Check that printer is turned on. 1. 2. Load five or more sheets of A4 or Letter-si...
Page 373 - Restoring Printer's LAN Settings to Defaults; is enabled or; , the administrator password must be entered.
Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing operation from a computer over • a network impossible. To use the printer over a network again after restoring it to the factory defaults,refer to Setup Guide and redo ...
Page 374 - Default Network Settings; LAN Connection Defaults; Wireless Direct Defaults
Default Network Settings LAN Connection Defaults Item Default Enable/disable Wired LAN Disable Network name (SSID) BJNPSETUP Wi-Fi security Disable IP address IPv4 Auto setup IP address IPv6 Auto setup Set printer name * XXXXXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout se...
Page 376 - • Wireless connection (connecting devices via a wireless router)
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) • This section d...
Page 378 - Changing Wireless Direct Setting; Make sure that printer is turned on.; screen and select
• If the QR code cannot be read, select (Back) in the screen displayed QR code and connect the printer from Connect to smartphone > Others . • Others • 1. Select Next . 1. Network name (SSID) and Password are displayed. Note • To show the password, select Show password . To hide the password, sel...
Page 382 - Cannot Communicate with Printer via Wi-Fi; Check settings of your smartphone/tablet.; Is printer connected to wireless router?
Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-FiCannot Connec...
Page 383 - printer and wireless router as necessary.
To check the current network settings of the printer, print out the network settings information or use theoperation panel to display it. ◦ Display on the operation panel of the printer. ◦ LAN settings ◦ Print the network settings. ◦ Printing Network Settings Note • If you have a computer, Wi-Fi Con...
Page 384 - Wireless Direct connection.; Check if the
Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in t...
Page 385 - Check that 5 devices are already connected.; , Wireless Direct is set to; Disable; For details about the functions of your printer, see
LAN settings • Print the network settings. • Printing Network Settings Check 6 Check that printer is not placed too far away from device. If the distance between the printer and the device is too far, wireless communication becomes poor. Place theprinter and the device close to each other. Check 7 C...
Page 386 - Printing Problems; Printer Does Not Print
Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Resolving Print Quality Problems Change to Offline (Windows) No Ink Level Appears in Canon IJ Status Monitor (Windows) 386
Page 387 - Make sure printer is turned on.; Make sure that the cassette is correctly inserted.; Make sure printer is properly connected to computer.
Printer Does Not Print Check 1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data such...
Page 388 - If printing from a computer, delete unnecessary print jobs.; Are your printer's Printer Driver selected when printing?
For macOS: Starting Up Wi-Fi Connection Assistant Check 4 Make sure paper settings match information set for rear tray or cassette. If the paper settings do not match the information set for the rear tray or cassette, an error message appears onthe operation panel. Follow the instructions on the ope...
Page 389 - If printing from your computer, restart the computer.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box. For details, refer to Page Setup Tab Description . Important • Selecting On for Prevention of Print Data Loss may reduce print quality. • After printing...
Page 391 - Remove foreign object by hand with paper inserted.
If a foreign object is inside the rear tray, remove it according to the following procedure. 1. Turn off the power of the printer and disconnect the power plug from the outlet. 1. 2. Fold one A4 sheet in half and insert it horizontally into the rear tray. 2. Insert the paper so that your hand does n...
Page 392 - Remove the folded paper inserted in step 2.; Clean Paper Feed Roller.; Are transport unit attached properly?; Repairing Your Printer
4. Remove the folded paper inserted in step 2. 4. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. • Check 8 Clean Paper Feed Roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. • Check...
Page 393 - Resolving Print Quality Problems; Make sure that; Print target for plain paper; Text and photos; Printing from your computer; Printing from your smartphone/tablet using; Make sure appropriate print quality is selected (see list above).
Resolving Print Quality Problems If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, checkthe paper and print quality settings first. Check 1 Make sure that Print target for plain paper is set to Text and photos . Select ( Setup ) on HOME scree...
Page 396 - Check paper and print quality settings.; Are the print head nozzles clogged?
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or BleedingColors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or BleedingColors Streaks Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. • Check 1 Check paper and print qual...
Page 397 - If the ink still does not come out.
Step 4 Clean the print head deeply. After cleaning the print head deeply, print the nozzle check pattern and check the result. • From the printer • Deep Print Head Cleaning If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the ne...
Page 398 - Printed in Black and White
Printed in Black and White If the ink used by the printer is set to Black only , printouts from a computer etc. will be printed in black and white. To print in color, select ( Setup ) on HOME screen > Printer settings > Other printer settings , and set Force ink tank selection to All ink tanks...
Page 399 - Lines Are Misaligned/Distorted; • For the case of misaligned or distortion, refer to this web page.; Perform print head alignment.; Increase print quality and try printing again.
Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform print head alignment. If printed lines are misaligned/distorted or print results are otherwise un...
Page 400 - Photo Paper Plus Glossy II; Correct curl before loading paper.; Other Paper such as envelope:
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/PaperCurl Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Check paper type. Make sure you are using the right paper for what you are printing. To print data with high color saturation suchas photographs ...
Page 401 - Roll up paper in opposite direction to paper curl as shown below.; Set printer to prevent paper abrasion.
1. Roll up paper in opposite direction to paper curl as shown below. 1. 2. Check that paper is now flat. 2. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. • Follow the inst...
Page 402 - Adjust the amount of ink.; Is paper feed roller dirty?; Is inside of printer dirty?; Set longer ink drying time.; on the web browser of your device.; Log in
Check 5 Adjust the amount of ink. Depending on paper type, if you touch the printed surface right after printing, the printing may be scratched or inkmay adhere to the object you touched. In that case, reduce the amount of ink. Print settings Select ( Setup ) on HOME screen > Printer settings >...
Page 404 - Vertical Line Next to Image; Is loaded paper size correct?
Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or theboth margins. Set the paper size to match the loaded paper. Resolving Print Quality Problems Note • The direction or patte...
Page 405 - Images Incomplete/Cannot Complete Printing; Your hard disk may not have sufficient free space to store job.
Images Incomplete/Cannot Complete Printing If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check thefollowing items. Check 1 Select setting not to compress printing data (Windows). If you select the setting not to compress the printing data with a...
Page 406 - Are you using Page Layout Printing or Binding Margin function?
Lines Incomplete or Missing (Windows) Check 1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickeningthe lines in the document. Check 2 Are you trying to print a large data file? ...
Page 407 - Back of Paper Is Smudged; Perform bottom plate cleaning to clean inside of printer.
Back of Paper Is Smudged Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During 2-sided printing, or too much printing, ink may stain the insi...
Page 408 - Uneven or Streaked Colors
Uneven or Streaked Colors Check 1 Increase print quality and try printing again. Increasing the print quality using operation panel of the printer or from computer may improve the print result. Check 2 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after ...
Page 409 - Turn off printer and then turn it on again.; Use Printer Offline; Display Print Queue
Change to Offline (Windows) If the printer cannot communicate with the computer, an error message "Offline" may be displayed whenprinting. To bring the printer back online, try the following. 1. Check the connection (USB/Wi-Fi/Wired LAN). 1. For USB connection: Make sure that the USB-connect...
Page 410 - Open queue
The Print Queue window is displayed. 7. Click Printer menu in the window displayed. 7. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next ste...
Page 411 - Mechanical Problems; Printer Does Not Turn On
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in LCD 411
Page 413 - Printer Turns Off Unexpectedly or Repeatedly
Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once thattime has elapsed. 1. Check that printer ...
Page 414 - USB Connection Problems; This device can perform faster; If the above is the case, check the following.; USB Connection Not Recognized
USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow.• Hi-Speed USB connection does not work.• ...
Page 415 - Check that; Enable bidirectional support; is selected in; Ports; sheet of; Printer properties; Initialize the printer settings.; USB Connection Does Not Work Properly
Check 3 Check that Enable bidirectional support is selected in Ports sheet of Printer properties dialog box (Windows). If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Check 4 Initialize the printer settings. Select ( Setup ) on HOME screen > Printer settin...
Page 416 - Wrong Language Appears in LCD; Follow the instructions below to select your language.
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Select ( HOME ) button. 1. 2. Select ( Setup ). 2. Using Touch Screen Note • If User management settings is enabled, the user selection screen is displayed before the • HOME screen is displayed. 3. Select . 3. 4....
Page 417 - Installation and Download Problems; Disable Function to Send Usage Information of Printer
Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find PrinterConnected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of P...
Page 418 - have; Windows Update; have not been applied, apply all; Windows Update; After confirming; Windows Update; Canon XXX series Driver; want to install in list.
Failed to MP Drivers (Printer Driver) Installation (Windows) If the MP Drivers (Printer Driver) were not installed correctly, make sure that all Windows Update have been applied. If all Windows Update have not been applied, apply all Windows Update . After confirming Windows Update , perform the fol...
Page 422 - Errors and Messages
Errors and Messages When Error Occurred Message Is Displayed 422
Page 423 - Take the appropriate action described in the message.
When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message isdisplayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Me...
Page 425 - Message Is Displayed; Message Is Displayed on Printer's Touch Screen; Error Regarding Automatic 2-sided Printing Is Displayed; Error Regarding Power Cord Being Unplugged Is Displayed (Windows); lamp is off, make sure printer is plugged in and turn on.
Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is DisplayedError Rega...
Page 426 - Make sure printer driver is installed correctly.; status from your computer.; User Account Control; Universal Serial Bus controllers; USB Printing Support Properties; tab and check for a device problem.; Could not spool successfully due to insufficient disk space; Printer driver could not be found
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. Whenthe USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printi...
Page 427 - Could not print Application name
Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. • " Could not print Application name - File name" • Try printing again once the current job is complete. 427
Page 428 - • You cannot take ink out of ink tanks.; • Do not remove the print heads. Doing so may cause the ink to leak.; Make Sure Ink Valve is Closed
Repairing Your Printer This section describes how to transport the printer for repairing it. Important • You cannot take ink out of ink tanks. • • Make sure the tank caps of ink tanks are closed securely. If the tank caps are open, close the tank caps • properly. • Press the ON button to turn off th...
Page 429 - Make sure tank caps are closed securely.
If the power is on, press the ON button to turn off the printer. Turning the Printer On and Off Important • Do not unplug the printer while the ON lamp is lit or flashing. It may cause malfunction or damage to the printer, making the printer unable to print. 2. Open top cover. 2. 3. Close ink valve....
Page 430 - Packing Printer
5. To close the top cover, hold it up once, then take it down gently. 5. Go to Packing Printer . Packing Printer 1. Retract paper output tray. 1. 2. Retract paper support, and then close it. 2. 3. Unplug cable and power cord. 3. 4. Use adhesive tape to secure all covers on the printer to keep them f...
Page 434 - List of Support Codes for Printer Errors
List of Support Codes for Printer Errors Support codes are displayed on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropri...
Page 436 - What to Do When Paper Is Jammed; What to Do If Paper Is Not Fed/Output Normally.; upside down or tilt it. The ink may leak out.; Did you try to print on a small paper size such as; Are there any foreign objects in the feed slot of the rear tray (B)?; Is the jammed paper visible in the feed slot of the rear tray (B)?; Is the jammed paper visible in the feed slot of the cassette (C)?
What to Do When Paper Is Jammed If a paper jam occurs during printing (support code 1300/1303/1304/1313 is displayed), follow the procedurebelow. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Norma...
Page 437 - Removing Jammed Paper through Paper Output Slot; Hold jammed paper firmly with both hands and pull it out slowly.; Stop
Retract the paper output tray, and then check if the jammed paper is visible in the feed slot of the cassette. Removing Jammed Paper through Feed Slot of Cassette Check 6 If the jammed paper is not visible in the paper output slot or the feed slot. Removing Jammed Paper inside Printer Removing Jamme...
Page 438 - Load paper in rear tray.; Removing
If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer . Removing Jammed Paper through Feed Slot of Rear Tray 1. Hold jammed paper firmly with both hands and pull it out slowly. 1. Slowly pull out the paper so as not to tear...
Page 439 - Removing Jammed Paper through Feed Slot of Cassette; Load paper in cassette.
Removing Jammed Paper through Feed Slot of Cassette 1. Hold jammed paper firmly with both hands and pull it out slowly. 1. Slowly pull out the paper so as not to tear it. Note • If the paper cannot be pulled out or is torn, detach the rear cover and remove the jammed paper • from the rear side. Remo...
Page 440 - Removing Jammed Paper inside Printer; Turn off printer and unplug it.; Check if jammed paper is under print head holder.
Removing Jammed Paper inside Printer 1. Press printer's Stop button. 1. 2. Turn off printer and unplug it. 2. 3. Open top cover. 3. Important • Do not touch the clear film (A), white belt (B), or tubes (C). • If you soil or scratch this part by touching it with paper or your hand, it could damage th...
Page 441 - Hold jammed paper firmly with both hands.
5. Hold jammed paper firmly with both hands. 5. If the paper is rolled up, pull it out and grasp the edges of the paper. 441
Page 442 - Slowly pull out jammed paper so as not to tear it.; Make sure all jammed paper is removed.
6. Slowly pull out jammed paper so as not to tear it. 6. Pull out the paper at an angle of about 45 degrees. 7. Make sure all jammed paper is removed. 7. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper. • Any paper ...
Page 443 - Plug printer back in and turn printer back on.
Note • If you are unable to remove the jammed paper, detach the rear cover and remove the jammed • paper from the rear side. Removing Jammed Paper from Rear Side 8. Close top cover. 8. To close the top cover, lift it up slightly and then lower it gently. 9. Plug printer back in and turn printer back...
Page 446 - Detach transport unit.
6. Hold jammed paper firmly with both hands and pull it out slowly. 6. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit andthe...
Page 447 - Slowly pull out jammed paper.
2. Slowly pull out jammed paper. 2. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 3. 4. If parts (A) are raised, tip them toward you. 4. Important • If you replace the transport unit without lowering parts (A) toward you, it could damage the printer. 4...
Page 448 - Replace transport unit.
5. Replace transport unit. 5. Insert the transport unit until it reaches the back of the printer. 7. Attach rear cover. 7. 448
Page 451 - Cause; Possible causes include the following.; What to Do; • If a foreign object is in the rear tray, refer to; in What to Do If Paper Is Not Fed/Output
1000 Cause Possible causes include the following. • There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.• There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, follow the messages displayed on the printer's tou...
Page 454 - Close the top cover and wait for a while.
1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Always close the top cover after opening it for ink refilling or any other reason. 454
Page 455 - Print head may be damaged.; Turn off the printer and turn it back on.
1401 Cause Print head may be damaged. What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.• When transporting the printer ...
Page 457 - If the tape is still there, remove it and close the top cover.
Shipping Tape etc. Are Still Attached (15A3) Cause Tape for securing print head holder during transportation may still be attached. What to Do Open the top cover and make sure the tape for securing the print head holder during transportation hasbeen removed. If the tape is still there, remove it and...
Page 458 - The maintenance cartridge is not installed.; Install the maintenance cartridge.
1723 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge. 458
Page 459 - The currently installed maintenance cartridge cannot be used.; Replace with a new maintenance cartridge.
1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Replace with a new maintenance cartridge. Replacing the Maintenance Cartridge 459
Page 461 - The maintenance cartridge is full.; Replace the maintenance cartridge.
1726 Cause The maintenance cartridge is full. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge The condition of the maintenance cartridge when this error is displayed will depend on where and how theprinter is used. When this message is displayed, you must replace th...
Page 462 - The maintenance cartridge is almost full.; For details on the maintenance cartridge, see
1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing the Maintenan...
Page 463 - Push the cassette 1 all the way into the printer.
Cassette Is Not Installed (1876) Cause Possible causes include the following. • The cassette 1 is not installed.• The cassette 1 is not pushed all the way into the printer. What to Do After loading the paper in the cassette 1 and installing the cassette in the printer, follow the messagesdisplayed o...
Page 464 - Cancel print; Reload paper used for printing.
2113 Cause An incompatible print setting combination has been specified for paper loaded in the rear tray, cassette 1or cassette 2. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the pape...
Page 466 - Other Measures; Load paper specified in print settings; Check print settings, and select
• When using paper from the cassette: • Check the paper information (paper size and media type) and select Yes . 5. Redo printing. 5. Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size)Paper Settings on the Pr...
Page 467 - Replace the paper and print; Load paper specified in print settings into rear tray / cassette.
2. Select Replace the paper and print . 2. 3. Load paper specified in print settings into rear tray / cassette. 3. • When changing the paper in the rear tray: • • When changing the paper in the cassette: • 467
Page 468 - Print without changing paper and print settings; • The printed result may not be the intended color or size.
4. Check paper information (paper size and media type). 4. • When the paper in the rear tray is changed: • Confirm that the paper information displayed matches the print settings, and then select Yes . • When the paper in the cassette is changed: • Confirm that the paper information displayed matche...
Page 469 - Print with the loaded paper.; Disable notifications for 2113 error
2. Select Print with the loaded paper. . 2. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2113 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME scr...
Page 470 - Detect paper setting mismatch
3. Select Detect paper setting mismatch . 3. 4. Select Disable . 4. 470
Page 471 - Reload paper in rear tray.
2114 Cause An incompatible print setting combination has been specified for the paper loaded in the rear tray. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the rear ...
Page 473 - Load paper specified in print settings into rear tray.
Other Measures Load paper specified in print settings To replace the paper in the rear tray with paper suitable for the print settings and continue printing, followthe steps below. 1. Check print settings, and select Next . 1. 2. Select Replace the paper and print . 2. 3. Load paper specified in pri...
Page 475 - Disable notifications for 2114 error
2. Select Print with the loaded paper. . 2. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2114 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME scr...
Page 477 - An internal part will need replacing soon.; on the printer's touch screen to cancel the error.
2200 Cause An internal part will need replacing soon. What to Do Select OK on the printer's touch screen to cancel the error. You cannot replace the internal parts of the printer yourself. Contact your nearest Canon service center torequest a repair as soon as possible. Important • Do not tilt the p...
Page 478 - button to clear the error message.
3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to clear the error message. 478
Page 479 - Cannot perform printing with current print settings.; button to cancel printing.; B6 Half; size paper does not support 2-sided printing.
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing. Important • B6 Half size paper does not support 2-sided printing. 479
Page 480 - Printer error has occurred.; Cancel printing and turn off the printer.; Turn the printer back on.
5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by protective material, jammed paper, etc. • Remove any impediment. Important • When clearing an impediment to print head holder motion...
Page 481 - Replace Ink in Print Head
5200 Cause Printer error has occurred. What to Do 1. Turn off printer and unplug it. 1. 2. Wait about 10 minutes and then plug in printer again and turn it back on. 2. 3. Perform Replace Ink in Print Head . 3. Perform Replace Ink in Print Head If the error recurs after taking the above actions, cont...
Page 482 - Turn off the printer and unplug it.
6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may...