Canon K10609 - User Manual

Trademarks • Microsoft, Excel, Internet Explorer, Microsoft Edge, Microsoft Store, OneDrive, PowerPoint, Windows and Windows Vista are trademarks of the Microsoft group of companies. • This device incorporates exFAT technology licensed from Microsoft.• Mac, Mac OS, macOS, OS X, AirPort, App Store, A...

Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of condit...

"Object" form shall mean any form resulting from mechanical transformation or translation of a Sourceform, including but not limited to compiled object code, generated documentation, and conversions toother media types. "Work" shall mean the work of authorship, whether in Source or O...

such warranty or additional liability.END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserv...

---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are...

OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. INNO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA...

PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OROTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IFADVISED OF T...

Permission to use, copy, modify, and distribute this software for any purpose without fee is herebygranted, provided that this entire notice is included in all copies of any software which is or includes acopy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT...

PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORSBE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, ORCONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OFSUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESSINTERRUPTION) HOWE...

THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIESWITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANYSPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGESWHATSOEVER RESU...

may be infringed by your derivative works or by other works in which the Apple Software may beincorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bugfixes or enhancements to Apple in connection with this software ("Feedback"), you here...

Main Components and Their Use Main Components Power Supply Loading Paper Loading Originals 39

Main Components Front View Rear View Inside View Operation Panel 40

Front View A: Paper Support Open to load paper in the rear tray. B: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel C: Paper Output Tray Printed paper is ejected. Pull out it before printing. D: Output Tray Extension Open to support ejected paper. E: Rear ...

Rear View A: Maintenance Cartridge Absorbs ink used for cleaning. Replacing the Maintenance Cartridge B: Maintenance Cover Remove when replacing the maintenance cartridge. C: Transport Unit Open when removing jammed paper. When removing the unit, do so after placing a finger on thedepression in the ...

Inside View A: Scanning Unit / Cover Scans originals. Open to refill ink tanks and to remove jammed paper. B: Tank Caps Open to refill ink tanks. C: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right. If any ink levels are low, refill th...

Operation Panel A: HOME button Used to display the HOME screen. Using Touch Screen B: ON lamp Lights after flashing when the power is turned on. C: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off D: Back bu...

Using Touch Screen The HOME screen on the touch screen appears when the printer is turned on. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, andother functions. HOME ScreenBasic Operation of the touch screen HOME Screen A: Switching the HOME scr...

(Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wi-Fi is enabled but the printer is not connected to the wireless router. Wireless Direct is enabled. Wi-Fi and Wireless Direct are disabled. D: Wireless connect Selec...

Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders. Entering Numbers, Letters, and Symbols 49

Entering Numbers, Letters, and Symbols In the printer, you can enter (or correct) the characters and numbers when the keyboard is displayed on thescreen. The character is allocated to each key displayed on the screen. Tap the key to enter the character. After entry is completed, tap for determinatio...

Move the cursor. To insert the character, move the cursor to the character on the right of the position where you want to insertthe character. To delete the character, move the cursor to the character you want to delete. Note • Only the input modes or characters available for input appear in their r...

Turning the Printer On and Off Checking that Power Is OnTurning on the printerTurning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the touch screen is off, if the ON lamp is lit, the printer is on. Note • The touch screen display will turn off i...

ECO settings From the computer Managing the Printer Power Turning off the printer 1. Press the ON button to turn the printer off. 1. 2. Confirm that the ON lamp is off. 2. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. • Unplugging the power co...

Loading Paper Loading Photo Paper / Plain Paper Loading Envelopes 55

Loading Photo Paper / Plain Paper You can load photo paper or plain paper. 1. Prepare paper. 1. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may • cause paper jams. • If paper is curled, hold...

6. If page size and media type on the Touch Screen match size and type of paper loaded in 6. rear tray, select Yes . If not, select Change to change the settings in accordance with the size and type of the loaded paper. Note • See Check paper replacement when you want to hide the screen for confirmi...

Loading Envelopes The address is automatically rotated and printed according to the envelope's direction by specifying with theprinter driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. • Envelopes with an embossed or t...

Note • Do not load envelopes higher than the load limit mark (C). • 6. If page size and media type shown on the Touch Screen match size and type of envelopes 6. loaded in rear tray, select Yes . If not, select Change to change the settings in accordance with the size and type of the loaded envelopes...

Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach / Attach the Document Cover 65

Loading Originals on Platen 1. Open the document cover (A). 1. 2. Load original WITH THE SIDE TO SCAN FACING DOWN on platen. 2. Loading Based on UseSupported Originals Important • Be sure to observe the following when loading the original on the platen. Failure to observe the • following may cause t...

3. Close the document cover gently. 3. Important • After loading the original on the platen, be sure to close the document cover before starting to copy or • scan. 67

Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not be scanned properly. Originals Function How to Load Magazines, Newspapers, andDocuments Copying Loading the Original to Be Alignedwith the alignment m...

Important • The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass). • Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more spacebetween the edges (diagonally striped area) of the pl...

You can place up to 12 items. B: More than 0.40 in. (1 cm) Note • The Skew Correction function automatically compensates for the originals placed at an angle of up to • approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot becorrected. • Non-rectangular or irre...

Supported Originals Item Details Types of originals Text document, magazine, or newspaper Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm) Note • When loading a thick original such as a book on the platen, you can load it by r...

How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover in portrait orientation and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document coververtically. 72

Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level 74

Refilling Ink Tanks When remaining ink cautions or errors occur, the message will appear on the Touch Screen to inform you ofthe error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator onthe front of the printer. If the ink level is near the lower li...

• Make sure to refill the ink tank with ink up to the upper limit line (J) on the ink tank. • 6. Once ink reaches the upper limit line, remove the ink bottle from the inlet. 6. Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it. Important • Do not leave ink ...

Notes on ink bottles Important • Keep out of reach of children. • • Do not drink ink. • • If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water • and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,and ob...

Note • Color ink may be consumed even when printing a black-and-white document or when black-and- • white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning ofthe print head, which may be necessary to maintain the performance of the printer. When ink runs lo...

Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note • To check the remaining ink level, visually inspect the remain...

Restrictions When connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connection method as the connected device.If you connect using a different connection method, the connection to the device in use will be disabled.However, yo...

Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the resultsscreen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: • Check the printer's MAC address or serial to select t...

Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer,changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connectionmethod. 1. Connects to Another Computer via LAN/C...

3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: • Wireless Direct connection is available. Wireless Direct and Wi-Fi connection can be used together. Connecting with Wireless Direct • Switching to a Wi-Fi connecti...

Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printersettings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers• Performing initial net...

Starting Up Wi-Fi Connection Assistant Start up Wi-Fi Connection Assistant as shown below. In Windows 11, from ( Start button) on the taskbar, select All apps > Canon Utilities > Wi-Fi Connection Assistant . Note • In Windows 10, select Start > ( All apps > ) > Canon Utilities > Wi...

Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computerand printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. • ...

Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings 92

Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant ScreenMenus on Canon Wi-Fi Connection Assistant ScreenItems on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connectio...

Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address orenabl...

Appears if the printer is used by IP address specified automatically. • Manual • Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. H: MAC Address Displays the MAC address of the detected printer...

D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu. B: Redetects p...

Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings （ Supported models only ） Performing/Changing Wi-Fi Settings Assigning Printer Information Important • Some functions may not be available depending on your model and software version. 97

Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online ma...

Select Wi-Fi and click OK . 6. Enter password and click OK . 6. The Network Settings screen appears. 7. Perform/change settings. 7. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode. ◦ Infrastructure ◦...

Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection . ...

D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set . 8. 102

Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not ava...

Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer andthose of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of theprinter and computer. Important • To use the printer over...

Starting Up Wi-Fi Connection Assistant Start up Launchpad , select Canon Utilities , and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper . Wi-Fi Connection Assista...

Performing Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 112

Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. • Note...

Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill the ink tanks • whose ink is low. You need to prepare: a ...

Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. 1. A: No missing lines/No horizontal streaksB: Lines are missing/Horizontal streaks are present 2. ...

Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle checkpattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print headconsumes ink, so clean the print head only when necessary. You need to...

8. Examine the nozzle check pattern . 8. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply . • 119

Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so cleanthe print head deeply only when necessary. Important • When perfor...

The pattern print confirmation screen will appear. 7. Select Yes . 7. The nozzle check pattern will be printed. 8. When the completion message appears, select OK . 8. 9. Examine the nozzle check pattern . 9. If the problem is not resolved, turn off the power and clean the print head deeply again aft...

Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. • If the remaining ink level is low, refill ink tanks . ...

Note • To print and check the current head position adjustment values, select Print the Head Alignment • Value . 6. Select Yes . 6. The print head alignment sheet will be printed. Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, • it m...

8. Close the document cover gently, then select OK . 8. The printer starts scanning the print head alignment sheet, and the print head position will be adjustedautomatically. When the print head position adjustment is completed, remove the print head alignment sheet from theplaten. Important • Do no...

Maintenance Tab Description The Maintenance tab allows you to change the printer settings or check its status. Cleaning Performs print head Cleaning.The print head Cleaning function allows you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory...

Print Head Alignment Adjust the print head position. Nozzle Check Prints a Nozzle Check pattern.Perform this function if printing becomes faint or a specific color fails to print. Print a Nozzle Checkpattern, and check whether the print head is working properly.If the print result for a specific col...

Initial Check Items (Cleaning / Deep Cleaning) Before running Cleaning or Deep Cleaning , check that the printer power is on. Check the following: • Is there ink remaining? • Does the maintenance cartridge have enough available space? Initial Check Items (Nozzle Check) Before performing Nozzle Check...

Rotate 90 degrees left when orientation is [Landscape] On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation . To rotate the print data 90 degrees to the left during printing, check this check box. Important • Do not change this setting while the print job ...

Settings for Data Sending If you click Settings for Data Sending , the Settings for Data Sending dialog box will be displayed. If it includes data you do not agree to sending, uncheck this check box. Note • Some printer functions can be set only from the Maintenance tab of Printer properties . Relat...

Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink. Cleaning 1. Open the Maintenance T...

2. Click Deep Cleaning 2. When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning 3. Check that the printer is on and then clic...

Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected andconditions such as color and line streaking are improved.If the print results appear uneven because of line shifts or other conditions, adjust the position of the printhea...

Adjusting Print Head Position Manually Any error in the print head installation position can cause color and line shifts. Adjusting the print headposition improves print results. Print head position can be adjusted either automatically or manually. These instructions are for performing Print Head Al...

After completing the entries, click OK . Note • If the patterns are not uniform, select the pattern with the least prominent vertical streaks. (A) Less prominent vertical streaks(B) More prominent vertical streaks 9. Check message content, and click OK 9. The print head adjustment patterns on the se...

After completing the entries, click OK . Note • If the patterns are not uniform, select the pattern with the least prominent horizontal stripes. (A) Less prominent horizontal stripes(B) More prominent horizontal stripes 13. Complete head position adjustment 13. Click OK . The adjustment of the head ...

Adjusting Print Head Position Automatically Any error in the print head installation position can cause color and line shifts. Adjusting the print headposition improves print results. Print head position can be adjusted either automatically or manually. Normally, the printer is set up toperform auto...

In this case, load the printed adjustment pattern onto the platen, and press the Start button on the printer. 139

Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to open a Remote UI. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model from the printer list, and click Options & Su...

Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink.Before performing any operation, co...

• Is there ink remaining? 3. Perform Deep Cleaning 3. Click Yes . Print head Deep Cleaning starts. 4. Complete Deep Cleaning 4. Next, the message for Nozzle Check pattern printing is displayed. 5. Check the results 5. To check whether the print quality has improved, click Yes . To cancel the check p...

Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print headposition improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 1. 2. Click Print Head Alignment - Auto 2. A message appears. 3. Lo...

Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) 145

Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case,perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain ...

The printer starts cleaning. The cleaning will be complete when the paper is ejected. 10. When the completion message appears, select OK . 10. If the problem is still not resolved with the operation described above, follow the operation below. 1. Turn off the power and then unplug the power cord. 1....

Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may getdirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a ...

Replacing the Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, an error message will appear on theTouch Screen to inform you of the error. Take appropriate action as prompted by the message. When Error Occurred Important • If a message is displayed indicating...

5. Pull out the maintenance cartridge. 5. Important • Do not drop the removed maintenance cartridge as ink may spill. • Do not place the removed maintenance cartridge on a desk or other surface, as there may be inkon the bottom of the cartridge. • To prevent ink from leaking, do not tilt the removed...

Checking Maintenance Cartridge Status on Touch Screen 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Maintenance cart. info. . 3. A symbol appears in the area A if there is any information about the used space...

Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 156

Changing Printer Settings from Your Computer (Windows) Changing the Print Options Setting the Ink to be Used Changing the Printer Operation Mode 157

Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. 1. Open the printer driver setup window 1. 2. Click Print Options....

Setting the Ink to be Used This feature enables you to specify which ink to use when printing. 1. Open the printer driver setup window 1. 2. Click Print Options... on the Page Setup tab 2. The Print Options dialog box appears. 3. Select the ink to be used from Print With 3. Select the ink to be used...

Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Open the Maintenance Tab 1. 2. Check that the printer power is on, and click Custom Settings 2. The Custom Settings dialog box opens. Note • If the printer is off or if communication between the p...

Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 161

Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or theprinter remains ...

Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 1. 2. If necessary, complete the following settings: 2. Print settings - Prevent paper abrasion The printer can increase ...

Changing Settings from Operation Panel Paper Settings Changing Settings from Operation Panel Setting Items on Operation Panel Security settings Print settings Power control LAN settings Editing HOME Screens Smartphone photo print settings Other printer settings Language selection Firmware update Res...

Changing Settings from Operation Panel This section describes the procedure to change the settings, taking the steps to specify prevent abrasion asan example. 1. Check that printer is turned on. 1. 2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select Printer settings . 3. The Printe...

Setting Items on Operation Panel Items for Printer Other printer settingsLanguage selectionWeb service setupECO settingsQuiet setting Items for Paper/Printing Print settingsFeed settings Items for Maintenance/Management Security settingsLAN settingsFirmware updateReset settingsSystem informationChec...

Security settings Select this setting item from Printer settings in (Setup). • Recommended security settings • Make the security settings that best match your usage environment. Check the Security SettingsNavigator for details on each setting. Set Up/Manage Security • Lockout settings • Set whether ...

Print settings Select this setting item from Printer settings in (Setup). • Prevent paper abrasion • Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower • print quality. • Amount o...

Borderless printing OFF Size is a template size or a user-defined size within the range of a template size * The feature may not be implemented even when the above settings are selected, depending onother setting details. • Processing may differ depending on settings and may result in the same data ...

Power control Select this setting item from Printer settings in (Setup). Allows you to turn on/off the printer automatically to save electricity. • Auto power off • Specifies the length of time to turn off the printer automatically when no operation is made or no printingdata is sent to the printer....

LAN settings Select this setting item from Printer settings in (Setup). Wi-FiWireless Direct • Advanced • For details on each setting item: Advanced setup To print the network settings, select Print details and select Yes . Printing Network Settings Important • The network settings printout contains...

• Enable/disable Wi-Fi • Enables/disables Wi-Fi. • Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer directly from adevice (e.g. smartphone, or tablet) without operating the wireles...

Bonjour service name XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Connect to smartphone • Enables to connect the smartphone to the printer by reading the QR code displayed on the touchscreen with the smartphone, or also by manually obtaini...

Note • Depending on the Wi-Fi router used, discontinuous reception may not be activated even though • Enable is selected. • Discontinuous reception is enabled only while the printer is on standby. (The touch screen is in • the screen saver mode.) • Easy wireless connect • When set to Auto start: ON ...

Other printer settings Select this setting item from Printer settings in (Setup). • Sound control • Selects the volume. ◦ Keypad volume ◦ Selects the beep volume when pressing the touch screen or the buttons on the operation panel. ◦ Alarm volume ◦ Selects the alarm volume. • Original removal remind...

Language selection Select this setting item from Printer settings in (Setup). Changes the language for the messages and menus on the touch screen. Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /Swedish / Finnish / Russian / Ukrainian / Polish / Cz...

Firmware update Select this setting item from Printer settings in (Setup). You can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a proxy server. Important • When you use this function, make sure the printer is connected ...

Reset settings Select this setting item from Printer settings in (Setup). You can set the settings back to the default. • Web service setup only • Sets the Web service settings back to the default. • LAN settings only • Sets the LAN settings back to the default. • Settings only • Returns the setting...

Feed settings Select this setting item from (Setup). Note • By registering the paper size and the media type, the message can be displayed before printing starts • when the paper size or the media type of the loaded paper differs from the paper settings. Paper Settings • Rear tray paper settings • R...

Web service setup Select this item from (Setup). • Settings for Data Sending • The following setting items are available. ◦ Data necessary for services ◦ You can set up the settings for sending information required for using this product and relatedservices to Canon. ◦ Data about your activities ◦ Y...

ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save electricity. Automatically Turning the Power of the Printer On/OffUsing Duplex Printing Automatically Turning the Power of the Printer On/Off Follow th...

2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select ECO . 3. 4. Select Two-sided print settings . 4. 5. Specify settings as necessary. 5. C: Select two-sided copying as a default. D: Select two-sided printing of template forms on the printer as a default. 185

Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Check that printer is turned on. 1. 2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select Quiet setting . 3....

System information Select this item from (Hint). • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number. • Default password • Displays the default password of the printer when Sho...

Checking the Total Number of Uses of Printer You can check the total number of uses of the printer (e.g. the total number of printing, copying, orscanning). 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Usage...

Basic Information Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips Spe...

Safety Safety Precautions Regulatory Information WEEE 190

Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may resultin fire, electric shock or other unexpected accidents. Safety standard marks ...

General Notices Choosing a Location Refer to " Specifications " in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install the printer in locations that get very hot (direct sunligh...

Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10609 (Contains FCC Approved WLAN Module K30387) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interf...

Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer mayinterfere with the correct operation of these devices. 195

WEEE Only for the United Kingdom This symbol indicates that this product is not to be disposed of with your household waste, accordingto the UK Waste Electrical and Electronic Equipment Regulations. This product should be handed overto a designated collection point, e.g., on an authorized one-for-on...

Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acordamb la Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en undels punts de recollida designats, com per exemple, intercanviant-lo un per un en comprar un product...

Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajone smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, naprimer pri pooblaščenem prodajalcu, ko ku...

Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips 207

Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit • • Postage stamps (ca...

Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover isopened and cause the printer to malfunction. Also, place the printer where objects will not fall on it. 209

Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • You cannot take ink out of ink tanks. • • Check if the tank cap is completely inserted. • • Prepare for transporting the printer with the print head attached. This allows the...

The Maintenance screen will appear. 4. Select Transport mode . 4. 5. Confirm the message, then select Yes . 5. The mode is shifted to the transfer mode. When it is completed, the power is turned off automatically. 6. Check that ON lamp is off and unplug power cord . 6. Important • Do not unplug the ...

When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such informationmay be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer...

Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pe...

Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles toensure the printer is print-ready. Therefore, the page yield of the initi...

Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit 215

Product Specifications General Specifications Interface USB port: Hi-Speed USB * Network port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a /IEEE802.11ac * A computer that complies with Hi-Speed USB standard is required. Since theHi-Speed USB interface is fully upwardly compatible wi...

Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size A4/Letter, 8.5 x 11.7 in. (216 x 297 mm) Optical resolution (horizontal xvertical) 600 x 1200 dpi * * Optical Resolution represents the maximum sampling rate based on ISO14473. Gradation (Output) Gray: 8 b...

Printer driver supports the following OS: Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server2016, Windows Server 2019 and Windows Server 2022 Amount of hard disk space re-quired for installing the driver 1.5 GB or more The necessary amount of hard disk space may be changed without no...

Supported Paper Sizes and Weights Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. • Standard sizes: • Letter • • Legal • • A6 • • A5 • • A4 • • B5 • • KG/4"x6"(10x15) • • 5"x7"(13x18cm) ...

Paper Weight You can use paper in the following weight range. • Plain paper: From 17 to 28 lb (64 to 105 g /m 2 ) • 220

Paper Load Limit This section shows the paper load limits of the rear tray and the paper output tray. Paper Load Limits of Rear TrayPaper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes a...

Paper other than Genuine Canon Paper Common Name Rear Tray Plain Paper (including recycled paper) *1 Approx. 100 sheets (Legal, B-Oficio, M-Oficio, Fools-cap, Legal(India): 10 sheets) Envelopes 10 envelopes *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under ...

Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, whenpossible. Supported Paper Sizes and WeightsUnsupported Media Type...

Usable Media Types Other Than Genuine Canon paper • Plain Paper (including recycled paper) • • Envelopes • Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) 224

Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper with unstraightened edges like manualy cut paper • • Picture postcards...

Handling Paper • For warnings on use of the non-printable side, see each product's usage information. • • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print • q...

Economy Mode By setting print quality to economy, the consumption of ink can be reduced. More printing is availablecompared with when print quality is set to standard. • Number of printable sheets (A4 plain paper) • Number of printable sheets per pigment black ink bottle Standard mode: 6,000 sheets ...

Printing Printing Photos and Documents Printing Hagaki and Envelopes Other Various Printing Features 228

Printing Photos and Documents Printing from Computer Printing from Smartphone/Tablet Using Cloud Service 229

Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chromebook 230

Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Perform maintenance or settings (Maintenance tab) Overview of the Printer D...

Basic Printing Setup In the Basic Settings tab , you can print in various ways according to your purpose. 1. Check that printer is turned on 1. 2. Open printer driver's setup screen 2. 3. Select Profile (A) 3. Select the print settings according to your purpose in Profiles on the Basic Settings tab....

Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings • Page Siz...

You can also change a printing profile and register it under a new name. You can delete the registeredprinting profile. Standard These are the factory settings.If Page Size , Orientation , and Copies were set from the application software, those settings have priority. Photo Printing If you select t...

Always print with current settings Prints documents with the current settings starting from the next print execution.When you select this function and then close the printer driver setup window , the information that you set on the Basic Settings , Media/Quality , and Page Setup tabs are saved and p...

Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify thefunction settings on the application software. Collate Check this check box to group together...

Poster (1 x 2) to Poster (4 x 4) This function enables you to enlarge the image data and divide the enlarged data into severalpages to be printed. You can also glue together these sheets of paper to create large printedmatter, such as a poster. Preferences... Opens the Poster Printing dialog box . C...

Name Enter the name for the printing profile you wish to save.Up to 255 characters can be entered.The name appears, with its associated icon, in the Profiles list on the Basic Settings tab. Options... Opens the Add to Profiles dialog box . Changes the details of printing profile to be saved. Add to ...

Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper,the page order, and whether a page border line is to be printed around each document page. The settingsspecified in this dialog box can be confirmed in the settings pr...

Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sid...

Double sided Matte Paper <MP-101D> Matte Photo Paper Matte Commercially available papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper (including recycled paper) Plain Paper Plain paper Envelopes Envelope Envelope T-Shirt Transfers T-Shirt ...

Printing on Postcards 1. Load postcard on the printer 1. 2. Open the printer driver setup window 2. 3. Select commonly used settings 3. Display the Basic Settings tab, and for Profiles , select Standard . 4. Select the paper size 4. For Printer Paper Size , select Hagaki 100x148mm or Hagaki 2 200x14...

Setting Up Envelope Printing 1. Load envelope on the printer 1. 2. Open the printer driver setup window 2. 3. Select the media type 3. Select Envelope from Profiles on the Basic Settings tab. 4. Select the paper size 4. When the Envelope Size Setting dialog box is displayed, select the envelope size...

Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 1. 2. Set the necessary items 2...

4. Save the settings 4. Enter a name for the print settings to register in the Name field. If necessary, click Options... , set the items, and then click OK . In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.The name and icon are displayed i...

Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 251

Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality • Color/Intensity • Grayscale Printing • Preview before prin...

Quality Selects your desired printing quality.Select one of the following to set the print quality level that is appropriate for the purpose. Important • Depending on the Media Type settings, the same print results may be produced even if the Quality is changed. High Gives priority to print quality ...

Defaults Restores all the settings you have changed to their default values.Clicking this button restores all the settings on the current screen to their default values (factorysettings). Custom dialog box Set the quality level, and select the desired print quality. Quality You can use the slider ba...

can also directly enter brightness values that are linked to the slider bar. Enter a value in the rangefrom -50 to 50. Contrast Adjusts the contrast between light and dark in the image to be printed.Moving the slider to the right increases the contrast, moving the slider to the left decreases thecon...

Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 256

Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides ofthe paper. This type of printing ensures that pages can be collated properly, in page number order,when the printed sheets are folded and stapled at the center. Manual 2-sided Print...

Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page.Check this check box to print the page border line. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents a...

Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.Check this check box to print the document on one side of the booklet and select the side to be leftblank from the list. Margin S...

• Do not detach the print head that is not in use. Printing cannot be performed while either print head is detached. Print charts and diagrams in documents more vividly (plain paper) If you select Use Printer Settings , printing is performed according to the printer's settings. To see your printer s...

• For Bitmap , click Select File... and select the bitmap file (.bmp) to be used. If necessary, change the settings of the Size and Transparent white area . • For Date/Time/User Name , the creation date/time and user name of the printed object are displayed in Stamp Text . If necessary, change the s...

Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 1. 2. Specify the number of copies to be printed 2. For Copies on the Page Setup tab, specify the number of copies to be printed. 3. Specify the pr...

Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the functionsettings on the application software. When you specify the number of copies and the ...

Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data sothat it extends slightly off the paper. In standard printing, margins are created around the document area.However, in borderless printing function, these margins are not ...

Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 5. Click OK 5. When you perform print, the data is printed without any margins on the paper. Important • When a page size that cannot be used for borderless printing is se...

Duplex Printing You can also set duplex printing in the Basic Settings tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 1. 2. Set automatic duplex printing 2. Select 2-sided Printing for 1-sid...

3. Select the layout 3. Select the layout you want to use from the Page Layout list. 4. Specify the side to be stapled 4. The best Binding Location is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the Binding Location l...

Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver) 274

Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computerso that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer canundersta...

Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printericon. Displaying the Printer Driver's Setup Screen from Your ApplicationSoftware Perform this procedure to set up the print settings during printing. 1. Se...

Canon IJ Status Monitor The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the icons and messages in the status monitor. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to t...

Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the icons and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen...

Start when Windows is Started Automatically starts the Canon IJ Status Monitor when Windows is started. Remote UI menu You are able to open the printer's Remote User Interface.You are able to check the printer status and run maintenance functions on the printer whenconnected to and using it through ...

Updating the Driver Drivers include a printer driver and MP Drivers. The MP Drivers include a printer driver, ScanGear (scannerdriver), and fax driver.By updating the Driver to the latest version of the Driver, unresolved problems may be solved. Important • Check the following if you want to install...

2. Perform the uninstaller 2. Click Start . When the confirmation message appears, click Yes . When all the files have been deleted, click Complete . The deletion of the Driver is complete. 284

Printing from Application Software (macOS AirPrint) Printing Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Prin...

Printing This printer is compatible with the macOS standard printing system (AirPrint).You can start printing right away after connecting this printer to your Mac without installing any specialsoftware. Checking Your Environment First, check your environment. • AirPrint Operation Environment • Mac r...

6. Check print settings 6. Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality . Set Double-sided to Off if you are not printing on both sides of the paper. 287

Important • An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer. Select the correct items on the print dialog and the printer thatcorrespond to the paper being printed. • If printing paper such as photo paper and postcards that cann...

Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data sothat it extends slightly off the paper. In standard printing, margins are created around the document area.However, in borderless printing function, these margins are not ...

Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However,the portion of the document extending off the paper range will not be printed and for this reason, thesubjects around the perimeter of a photo may not ...

Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 1. 2. Select paper size and paper type from the printer 2. Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki , Hagaki K , or Hagaki for pape...

Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Settings -> Printers & Scanners , click Add Printer, Scanner or Fax... , and then perform the procedure described below. If your printer is connected via USB...

How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software 1. The Pag...

Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen 1. • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click theprinter icon...

Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jobs from the print status check screen. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model, and then click Printer Q...

Removing Printer That Is No Longer Required from List ofPrinters The printer that is no longer in use can be removed from the list of printers.Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For...

Other Various Printing Features Printing Pattern Paper or Templates 297

Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when thepaper size or the media type of the loaded paper differs from the paper settings. When you loading paper The screen to register the rear tray paper information is displayed. If th...

When the paper settings for printing/copying are different from thepaper information registered to the printer Ex: • Paper settings for printing/copying: A5 • • Paper information registered to the printer: A4 • When you start printing/copying, a message is displayed. Check the message and select Nex...

Cancel print Cancels printing. Select when you change the paper settings specified for printing/copying. Change the paper settingsand try printing/copying again. 300

Copying Making Copies Reducing/Enlarging Copies Two-Sided Copying Special Copy Menu 301

Making Copies This section describes the basic procedure to perform standard copying. 1. Check that printer is turned on. 1. 2. Load paper. 2. 3. Select Copy on the HOME screen. 3. Using Touch Screen 4. Select Standard copy . 4. The Copy standby screen is displayed. 5. Load original on platen. 5. 6....

C: The copy layout is displayed. Switch the layout from (one-sided), (2-on-1), (two-sided). D: Display the print setting items. For more on the setting items: Setting Items for Copying 7. Press the Black button or the Color button. 7. The printer starts copying. Remove the original on the platen aft...

Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print settings screen or the setting item for Photo copy , see Copying Photos. • The print settings screen is displayed by selecting Settings in the Copy stand...

Scanning Scanning and Saving to a Computer Scanning and Saving to Smartphone/Tablet Attaching Scanned Images to E-MAIL to Send 307

Scanning and Saving to a Computer Scanning in Windows Scanning in macOS Scanning with Chromebook Using Operation Panel to Scan 308

Scanning in Windows Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear)...

Scan Utility Features Use Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon. Important • Available functions, the displayed items, and available settings vary depending on your model. Multiple Scanning Modes Auto allows for one click...

Note • To set the applications to integrate with, see Settings Dialog Box. 312

Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder). Important • This function is not supported depending on your model.• The following types of items may not be scanned correctly. In that case, adjust the cro...

Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. 1. Positioning Originals (Scanning from Computer) 2. Start Scan ...

Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add,delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time.• Only PDF files created or...

6. Add pages as needed. 6. When scanning and adding more items: Place items, and then click (Scan) on the Toolbar. When adding existing images or PDF files: Click (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF file(s) you want to add, and then click Open . N...

Detect the orientation of text original and rotate image Select this checkbox to detect the page orientation based on the text in images and automaticallyrotate the images to the correct orientation for creating PDF files. Important • This function is available only for images (text documents) conta...

Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer. 319

What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, image corrections, and other settings. ScanGear can be started from Scan Utility or applications that are compatible with the standard TWAINinterface....

Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings. 321

Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB conne...

Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Timewith ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not...

Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color) . 3. Click Preview . 3. Preview image appears in the Preview area. Important • Preview is not avail...

7. Set Image corrections as needed. 7. 8. Click Scan . 8. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after sc...

Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons(2) Toolbar(3) Preview Area Note • The displayed items vary by document type and view.•...

When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection statu...

Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons(2) Toolbar(3) Preview Area Import...

General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • Some computers (including laptops) connected to the machine may not resume correctly from standby mode. In that case, restart the ...

• When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer. • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (s...

Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen 343

Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. Ifitems are not placed correctly they may not be scanned correctly. Placing Items (Platen)Placing Documents (ADF (Auto Document Feeder)) Placing Items...

Network Scan Settings You can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer. Important • Multiple users cannot scan at the same time. Note • Complete the network settings of your scanner or printer beforehand by following th...

If Network Scanner Selector EX2 is not displayed on the Start screen, select the Search charm, then search for "Network Scanner Selector EX2". Windows 7: From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector EX2 > Network Scanner Selector EX2 . The ico...

5. In the Settings (General Settings) dialog box, click OK . 5. The Scan Utility main screen reappears. You can scan via a network connection. Setting for Scanning from the Operation Panel You can make the setting for scanning from the operation panel. Important • Set Scan Utility to use your scanne...

Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK . 5. Note • If your scanner or printer does not appear, check the following, click OK to close the screen, then • reopen it and try selecting again. MP Dri...

Scanning in macOS Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings vary depending on your...

IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clickingthe corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for o...

Note • To set the applications to integrate with, see Settings Dialog. 352

Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder). Important • This function is not supported depending on your model. • • The following types of items may not be scanned correctly. In that case, adjust the ...

Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. Ifitems are not placed correctly they may not be scanned correctly. Important • When using a personal scanner in the upright position, the item type m...

1. Open the document cover. 1. 2. Place the item with the side to scan facing the platen, and then align it with the alignment 2. mark. Important • If you open the document cover wide, the scanner may fall over.• Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) ...

Attaching Scanned Images to E-MAIL to Send Sending Scanned Data as E-Mail from Computer 359

Frequently Asked Questions Top 6 Network Connection Setup Guide Search by Category Error List of Support Codes for Printer ErrorsMessage Is Displayed"1000" is displayed "1300" is displayedDisable notifications for "2114" error Network Connecting to a Printer Solve Network Tro...

Check the SSID and Encryption Key of the Wireless Router Connected to Your Computer orSmartphone Printing What to Do When Paper Is JammedPrinter Does Not PrintResolving Print Quality ProblemsBlurry or FuzzyInaccurate or Bleeding ColorsLines Are Misaligned/Distorted Scan Scanning Problems (Windows) S...

Questions not Listed Above Error Cannot Use Previous Applications Network Printing Network SettingsSwitching Printer's Connection to Network or DevicesNetwork Key (Password) Unknown Cannot Remember Printer's Administrator Password Printer Cannot Be Used After Replacing Wireless Router or Changed Rou...

Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want touse. Wi-Fi Wireless Direct Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via U...

Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic FunctionsCannot Find Printer on Network (Windows/macOS) LAN Setting Tips/Changing LAN Sett...

Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network 365

Cannot Find Printer on Network Important • Make sure the following four items first. If the security settings on the wireless router are enabled, to disable the settings may solve theproblem. Privacy Separator/SSID Separator/Network Separation Function If the printer does not support 5 GHz, enable 2...

Step 1 : Check Basic Items for Network. Check 1 Check power status. Check your printer and the network device (wireless router, etc.) are turned on. If you are in the process of setting up, interrupt it and check if the wireless router (modem) is turned on and thencheck if the printer is turned on. ...

For the procedures, refer to the instruction manual supplied with the computer, or contact themanufacturer. Once you complete setting up the wireless router and your computer, configure the settings on your computer inorder to view web pages, using the information of the wireless router. Proceed onc...

Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. • For Windows: • Starting Up Wi-Fi Connection Assistant • For macOS: • Starting Up Wi-Fi Connection Assistant Step 3 : If the Solution Tool Does Not Solve the Probl...

Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed RouterSettings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function 371

Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to start...

Enter the Wi-Fi password configured on the wireless router. AES (more secure encryption than TKIP) is selected as the dynamic encryption method. The printerdoes not support TKIP If the wireless router settings are set to "TKIP only", you will not be able toconnect to the printer. For details...

Printer Cannot Be Used After Replacing Wireless Router orChanged Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer,smartphone/tablet or printer must be reconfigured according to the new wireless router. Check 1 Check if your comput...

For more on setting up a wireless router, see the instruction manual provided with the wireless router orcontact its manufacturer. Make sure your computer can communicate with the wireless router. Check 2 If filtering MAC addresses or IP addresses at wireless router, check that MAC addresses or IP a...

Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless...

Solve Network Troubles with The Printer's DiagnosticFunctions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows)/Cannot Communicate (Windows) • In other cases than above: • Cannot Find Printer ...

C-0 It is connected correctly. If, nevertheless, the printer is not found on the network or printing is not possible,check the following items. Note • If codes other than "C-0" are displayed at the same time in the item "2-2" see also the correspondence • of the other codes. Check 1 ...

Check 1 Is printer set to obtain an IP address automatically, or is wireless router requesting manual addressing? Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to seta valid IP address on the printer. Check 2 When you set printer's IP addr...

Check 5 In case of Wi-Fi connection, check if computer that can be accessed by wireless router is restricted. The wireless router settings may be limiting the number of devices that can be connected at the same time.Remove or relax the restrictions. To check the settings of the wireless router, refe...

Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. C-8 Too many clients are connected. Wireless Direct does not allow more than 5 devices to be connected. If you want to connect additional devices to the printer, unplug any device...

Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Cannot Communicate with Printer while It Is in Wireless Direct...

LAN settings • Print the network settings. • Printing Network Settings Check 5 Check that Wireless Direct password set for printer is entered correctly. To check the password specified for the printer, display it using the operation panel of the printer or print outthe network settings information. ...

Checking Network Information of Printer Checking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Computer, the Printer, and the Wireless RouterChecking Network Setting Information Checking Printer IP Address or MAC Address To check the p...

The IP address of your computer appears. To check the MAC Address, click Hardware . Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select Command Prompt from Start . 1. 2. Type "...

Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer orprint it out. • Display on the operation panel of the printer. • LAN settings • Print the network settings. • Printing Network Settings 386

Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing/scanning/faxing operation from • a computer over a network impossible. To use the printer over a network again after restoring it to thefactory defaults, refer to Setup...

Default Network Settings LAN Connection Defaults Item Default Network name (SSID) BJNPSETUP Wi-Fi security Disable IP address ( IPv4 ) Auto setup IP address ( IPv6 ) Auto setup Set printer name * XXXXXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout settings (WSD) 15 minutes E...

Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) • This section d...

5. Select Wireless Direct . 5. 6. Select Connect to smartphone . 6. 7. Select iPhone/iPad to connect with an iPhone/iPad, Android device to connect with an 7. Android device, and Others to connect with other device. • iPhone/iPad • 1. Select QR Code . 1. 2. Scan the displayed QR code with the iPhone...

Note • To show the password, select Show password . To hide the password, select Hide • password . • The password is required when connecting smartphone/tablet/computer to the printer. • 2. Select "DIRECT-XXXX- ModelName" ("X" represents alphanumeric characters) on your 2. smartphone...

Note • To show the password, select Show password . To hide the password, select Hide • password . • Connection request confirmation • Change the confirmation screen setting when a Wireless Direct compatible device is connectingto the printer. If you want the printer to display the screen to inform ...

Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-FiCannot Connec...

To check the current network settings of the printer, print out the network settings information or use theoperation panel to display it. ◦ Display on the touch screen. ◦ LAN settings ◦ Print the network settings. ◦ Printing Network Settings Note • If you have a computer, Wi-Fi Connection Assistant ...

Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in t...

LAN settings • Print the network settings. • Printing Network Settings Check 6 Check that printer is not placed too far away from device. If the distance between the printer and the device is too far, wireless communication becomes poor. Place theprinter and the device close to each other. Check 7 C...

Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Resolving Print Quality Problems Change to Offline (Windows)/Cannot Communicate (Windows) 404

Printer Does Not Print Check 1 Make sure printer is turned on. Wait until the HOME screen appears on the touch screen. After a certain period of time has elapsed, the screen goes to sleep mode. In that case, touch the touch screen. If not, make sure the printer is securely plugged in and press ON bu...

Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting when printing using the printer's operation panel: Feed settings To change the message view setting when printing using the Printer Driver: Changing the Printer Operation Mode (Win...

Check 7 WSD Printer Driver is enabled, you may not be able to print. Select ( Setup ) on HOME screen > Printer settings > LAN settings > Advanced > WSD settings in this order, and select Disable for Enable/disable WSD . Alternatively, reinstall MP Drivers (Printer Driver). Set Up Check 8...

2. Fold one A4 sheet in half and insert it horizontally into the rear tray. 2. Insert the paper so that your hand does not directly touch the part in the center of the rear tray whenremoving the foreign object. 3. Remove foreign object by hand with paper inserted. 3. Put your hand between the paper ...

Check 9 Are transport unit attached properly? See Rear View for the positions of the transport unit. If the measures above do not solve the problem, contact your nearest Canon service center to request arepair. Important • Do not tilt the printer when moving it since the ink may leak out.• When tran...

Resolving Print Quality Problems If the print results are unsatisfactory due to white or black streaks, misaligned/distorted lines, or unevencolors, check the paper and print quality settings first. Check 1 Do page size and media type settings match size and type of loaded paper? If these settings d...

Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or BleedingColors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or BleedingColors White Streaks Black Streaks Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. • Check 1 Check ...

• From the printer • Printing the Nozzle Check Pattern If the pattern is not printed correctly, Check if the ink tank for the problem color is empty. If the ink tank is not empty, go to the next step. Step 2 Clean the print head. After cleaning the print head, print the nozzle check pattern and chec...

Check 6 Is copy source a printed paper by printer? If you use a printout done by this printer as the original, print quality may be reduced depending on the conditionof the original. Print from the printer directly, or reprint from the computer if you can reprint from it. Check 7 If the ink still do...

Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform print head alignment. If printed lines are misaligned/distorted or print results are otherwise un...

Printed Surface Is Smudged/Scratched/Ink Blots/Paper Curl/PaperIs Smudged During Automatic 2-sided Printing Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Check paper type. Make sure you are using the right paper for what you are printing. To print data with...

1. Roll up paper in opposite direction to paper curl as shown below. 1. 2. Check that paper is now flat. 2. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. • Follow the inst...

Check the brightness setting in the Printer Driver. Adjusting Brightness Check 6 Is platen glass dirty? Clean the platen glass. Cleaning Platen and Document Cover Check 7 Is paper feed roller dirty? Clean paper feed roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it...

Lines Incomplete or Missing (Windows) Check 1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickeningthe lines in the document. Check 2 Are you trying to print a large data file? ...

Back of Paper Is Smudged Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During 2-sided printing, or too much printing, ink may stain the insi...

Uneven or Streaked Colors Check 1 Increase print quality and try printing again. Increasing the print quality using operation panel of the printer or from computer may improve the print result. Check 2 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after ...

Change to Offline (Windows)/Cannot Communicate (Windows) If the printer cannot communicate with the computer, an error message "Offline" may be displayed whenprinting. To bring the printer back online, try the following. 1. Check the connection (USB/Wi-Fi). 1. For USB connection: Make sure t...

6. Click Display Print Queue of the Canon IJ Status Monitor window. 6. The Print Queue window is displayed. 7. Click Printer menu in the window displayed. 7. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has ...

Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start 428

ScanGear (Scanner Driver) Does Not Start Check 1 Make sure MP Drivers is installed. If not installed, install MP Drivers from the Setup CD-ROM or our website. Check 2 Select your scanner or printer on the application's menu. Important • If your scanner or printer name is displayed multiple times, se...

Scanner Does Not Work Check 1 Check that your scanner or printer is turned on. Check 2 Check for any printer errors. For messages, see When Error Occurred. Check 3 With network connection, check the connection status and reconnect as needed. Check 4 With USB connection, connect the USB cable to a di...

Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Scan and save images with IJ Scan Utility Lite and open the files in you...

Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in Operation Panel 435

Printer Does Not Turn On Check 1 Press ON button. Turning the Printer On and Off Check 2 Make sure power cord is securely connected to printer, and then turn on again. Check 3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the prob...

Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once thattime has elapsed. 1. Check that printer ...

USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow.• Hi-Speed USB connection does not work.• ...

Check 3 Check that Enable bidirectional support is selected in Ports sheet of Printer properties dialog box (Windows). If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Check 4 Initialize the printer settings. Select ( Setup ) on HOME screen > Printer settin...

Wrong Language Appears in Operation Panel Follow the instructions below to select your language. 1. Select ( HOME ) button. 1. 2. Select ( Setup ). 2. Using Touch Screen 3. Select ( Printer settings ). 3. 4. Select eighth setting item from top. 4. 5. Select a language for operation panel. 5. 6. Sele...

Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find PrinterConnected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of P...

Failed to MP Drivers (Printer Driver) Installation (Windows) If the MP Drivers (Printer Driver) were not installed correctly, make sure that all Windows Update have been applied. If all Windows Update have not been applied, apply all Windows Update . After confirming Windows Update , perform the fol...

Cannot Proceed Beyond Printer Connection Screen (Cannot FindPrinter Connected via USB) Note • For the case of connecting with a USB cable, refer to this web page. • If you cannot proceed beyond the Printer Connection screen, check the following. Check 1 Make sure USB cable is securely plugged in to ...

Errors and Messages When Error Occurred Message Is Displayed 447

When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message isdisplayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Me...

Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is DisplayedError Rega...

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. Whenthe USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printi...

Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. • " Could not print Application name - File name" • Try printing again once the current job is complete. 452

Repairing Your Printer This section describes how to transport the printer for repairing it. Important • You cannot take ink out of ink tanks. • • Make sure the tank caps of ink tanks are closed securely. If the tank caps are open, close the tank caps • properly. • Press the ON button to turn off th...

Important • Do not unplug the printer while the ON lamp is lit or flashing. It may cause malfunction or damage to the printer, making the printer unable to print. 2. Open scanning unit / cover. 2. 3. Make sure the print head holder moves to the right end. 3. If not, move it to the right end. If the ...

4. Use adhesive tape to secure all covers on the printer to keep them from opening. 4. 5. Pack printer in plastic bag. 5. Seal the mouth of the plastic bag with the tape or tie it tightly so that ink does not leak. 6. Pack printer in box. 6. Attach the protective material to the printer to pack it s...

List of Support Codes for Printer Errors Support codes are displayed on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropri...

What to Do When Paper Is Jammed If a paper jam occurs during printing (support code 1300/1304 is displayed), follow the procedure below. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally. Impo...

Removing Jammed Paper through Paper Output Slot 1. Hold jammed paper firmly with both hands and pull it out slowly. 1. Slowly pull out the paper so as not to tear it. Note • If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may • be ejected automatically....

Note • If the paper cannot be pulled out or is torn, open the scanning unit / cover and remove the • jammed paper inside the printer. Removing Jammed Paper inside Printer 2. Load paper in rear tray. 2. Loading Photo Paper / Plain PaperLoading Envelopes Note • Make sure you are using suitable paper a...

Removing Jammed Paper inside Printer 1. Press printer's Stop button. 1. 2. Turn off printer and unplug it. 2. 3. Open scanning unit / cover. 3. Important • Do not touch the clear film (A), white belt (B), or tubes (C). • If you soil or scratch this part by touching it with paper or your hand, it cou...

5. Hold jammed paper firmly with both hands. 5. If the paper is rolled up, pull it out and grasp the edges of the paper. 6. Slowly pull out jammed paper so as not to tear it. 6. Pull out the paper at an angle of about 45 degrees. 464

7. Make sure all jammed paper is removed. 7. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper. • Any paper left under the print head holder?• Any small bits of paper left in the printer?• Any paper left in the left a...

9. Plug printer back in and turn printer back on. 9. 10. Load paper. 10. Loading Photo Paper / Plain PaperLoading Envelopes Note • Make sure you are using suitable paper and loading it correctly.• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may c...

Removing Jammed Paper from Rear Side 1. Press printer's Stop button. 1. 2. Turn off printer and unplug it. 2. 3. Retract paper output tray. 3. 4. Turn printer so that rear side of printer faces toward you. 4. Important • When changing the orientation of the printer, do not turn the printer upside do...

6. Hold jammed paper firmly with both hands and pull it out slowly. 6. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit andthe...

2. Slowly pull out jammed paper. 2. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 3. 4. Replace transport unit. 4. Insert the transport unit until it reaches the back of the printer and clicks into place. 469

7. Attach transport unit cover. 7. Insert the projections of the right side of the transport unit cover into the printer, and then push the leftside of the transport unit cover until it is closed completely. 470

1000 Cause Possible causes include the following. • There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.• There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, follow the messages displayed on the printer's tou...

1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Make sure to close the scanning unit / cover after refilling ink or other operations. 474

1368 Cause Replace Ink in Print Head cannot be performed because the maintenance cartridge is almost full. What to Do To perform Replace Ink in Print Head, first turn off the printer and then replace the maintenance cartridge. Replacing the Maintenance Cartridge Tap OK on the printer to cancel the e...

1640 Cause The 1640 support code signifies that the remaining ink level in one of the ink tanks may have reached thelower limit line shown on the ink tank. What to Do To check the remaining ink level, visually inspect the remaining ink in the ink tank. How to resolve the error depends on the functio...

1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Replace with a new maintenance cartridge. Replacing the Maintenance Cartridge 479

1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap OK on the printer to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing the Maintenance Car...

2114 Cause An incompatible print setting combination has been specified for the paper loaded in the rear tray. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the rear ...

4. Check paper information (paper size and media type). 4. The paper information is used to specify the print settings in step 5. Check the paper information (paper size and media type) and select Yes . 5. Specify paper information (paper size and media type). 5. Note • For the proper combination of...

1. Check print settings, and select Next . 1. 2. Select Replace the paper and print . 2. 3. Load paper specified in print settings into rear tray. 3. 4. Check paper information (paper size and media type). 4. Confirm that the paper information displayed matches the print settings, and then select Ye...

Print without changing paper and print settings For example, to continue printing with a mismatch between the paper loaded in the rear tray and the paperinformation registered in the printer, follow the steps below. Important • The printed result may not be the intended color or size. 1. Select Next...

2200 Cause An internal part will need replacing soon. What to Do Select OK on the printer's touch screen to cancel the error. You cannot replace the internal parts of the printer yourself. Contact your nearest Canon service center torequest a repair as soon as possible. Important • Do not tilt the p...

2900 Cause Scanning print head alignment sheet failed. What to Do Select OK on the printer's touch screen to cancel the error and take the corresponding actions below. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen.• Make sure the platen and t...

2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen. 1. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark ...

3252 Cause Shown when consumption level of the maintenance cartridge exceeds specified threshold. What to Do When this icon is displayed, you may not be able to perform Replace Ink in Print Head or replace the print head. It is recommended that you prepare a new maintenance cartridge. 491

4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings (paper size and media type specified when printing) and retry printing. 492

5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by protective material, jammed paper, etc. • Remove any impediment. Important • When clearing an impediment to print head holder motion...

5212 Cause Printer error has occurred. What to Do 1. Turn off printer and unplug it. 1. 2. Plug in printer again and turn it back on. 2. 3. Perform Replace Ink in Print Head for BK . 3. Perform Replace Ink in Print Head If the error recurs after taking the above actions, you may be able to resolve i...

6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may...