Avaya S8710 - Manuals

Contents 8 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 • LED indicators 71 S8700 Media Server LEDs 71 Testing the media server LEDs 72 Interpreting the test results 73 LEDs on the back of the media server 73 S8710 Media Server LEDs 74 Avaya Ethernet switch LEDs 76 Unin...

About This Documentation Audience Installing and Configuring the Avaya S8700 or S8710 Media Server 9 June 2004 About This Documentation This documentation, Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145), provides procedures for installing Avaya Communication Manager on ...

About This DocumentationConventions 10 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 To complete the installation, you install the media gateways, using sections in Installing the Avaya G650 Media Gateway (03-300144). Connect the system to the customer’s network using in...

About This Documentation Conventions Installing and Configuring the Avaya S8700 or S8710 Media Server 11 June 2004 Commands Commands are in bold sans serif type. Example Type change-switch-time-zone and press Enter. Command variables are in bold sans serif italic type. Example Type change machine ma...

About This DocumentationDownloading this book and updates from the Web 12 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 System output and field names System output on the screen is in monospaced type. Example • The system displays the following message: The installation ...

About This Documentation Safety labels and security alert labels Installing and Configuring the Avaya S8700 or S8710 Media Server 13 June 2004 Safety labels and security alert labels Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage, personal injur...

About This DocumentationTechnical assistance 14 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Technical assistance Avaya provides the following resources for technical assistance. Within the US For help with: • Feature administration and system applications, call the Ava...

1 Introduction Installing and Configuring the Avaya S8700 or S8710 Media Server 15 June 2004 1 Introduction These procedures are for installing Avaya Communication Manager and configuring a new Avaya S8700 or S8710 Media Server and associated components in either a Multi-Connect or an IP-Connect con...

1 Introduction Pre-installation information 16 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Pre-installation information Before you go on site Before going on site, make sure the customer has a local area network set up and running and a network administrator available ...

1 Introduction Pre-installation information Installing and Configuring the Avaya S8700 or S8710 Media Server 17 June 2004 Downloading license and Avaya authentication files Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a Web-based application, a...

1 Introduction Equipment specifications 18 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Before you start the installation The pre-installation team should have done the following tasks. If they were not all done, do not continue with the installation. • Verify that the ...

1 Introduction Required hardware 20 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Required hardware Before beginning the process, make sure you have the hardware listed in Table 3, List of required hardware, on page 20 on hand. Environment: Humidity Operating: 10% to 90%...

1 Introduction Documentation Installing and Configuring the Avaya S8700 or S8710 Media Server 21 June 2004 Documentation We recommend that you have the following documents on hand for the installation. These are included on the Documentation for Avaya Communication Manager, Media Gateways and Server...

1 Introduction Connecting to the customer’s network 22 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 • Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145)—this document, providing information on configuring the control network components, testing...

1 Introduction Connecting the USB modems 24 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Connecting the USB modems If you have not connected the modems yet, do so now. ! WARNING: Once you cable the modems to the media servers, do not unplug the modem USB cable on the ac...

High level overview of installation process Installing and Configuring the Avaya S8700 or S8710 Media Server 25 June 2004 High level overview of installation process The installation process is completed in stages. Some stages can be completed in parallel, and others require that certain tasks be ac...

High level overview of installation process 26 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Completing the installation administration This stage finishes the installation. Clearing alarms, enabling alarm reporting, backing up the server files, and registering the confi...

Configuring the SNMP modules in the UPS 28 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Configuring the SNMP modules in the UPS NOTE: These instruction apply only if using a new, Avaya-supplied uninterruptible power supply (UPS) with a simple network management protocol...

Configuring the SNMP modules in the UPS 30 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 8 Connect one end of a CAT5 cable to the RJ45 connector on the UPS 1 SNMP module and the other end to the next available port on the Ethernet switch for Control Network A (CNA). 9 De...

Configuring the media server Installing and Configuring the Avaya S8700 or S8710 Media Server 33 June 2004 Configuring the media server A new media server comes with a blank hard drive and a bootable CD-ROM with Linux operating system and Release 2.1 of Avaya Communication Manager on it. Use the ins...

Configuring the media server 34 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Powering up the media server 1 S8700 : Connect the AC power cord to media server 1 and to UPS 1 to power it up. S8710 : Connect the AC power cord to media server 1 and to UPS 1. Press the Power...

Configuring the media server 36 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 4 Select <OK> and press Enter to partition the hard drive and reformat the partitions Once the drive is properly configured, the program begins the installation process and reports the pr...

Configuring the media server Installing and Configuring the Avaya S8700 or S8710 Media Server 39 June 2004 Configuring the modem 1 Under Server Configuration click Configure Server. 2 Click through until you get to the Specify how you want to use this wizard page 3 Select Configure individual servic...

Configuring the media server 40 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 5 Select the Change Modem Setting and click Continue. 6 In the AT String field, type the initialization commands appropriate for your modem and country of operation. Click Help for guidance on ...

Configuring second media server Installing and Configuring the Avaya S8700 or S8710 Media Server 41 June 2004 Configuring second media server The procedures for this installation are the same as for configuring the first media server. Repeat tasks Clearing the ARP cache on the laptop on page 33 thro...

3 Translating the IPSIs Starting terminal emulation Installing and Configuring the Avaya S8700 or S8710 Media Server 43 June 2004 3 Translating the IPSIs These steps are done by issuing SAT commands on a terminal emulation program such as Avaya Native Configuration Manager, Avaya Terminal Emulation,...

3 Translating the IPSIs Inputing translations 44 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Inputing translations Contact the installation personnel responsible for translation input to download the translations. 1 Type save translations and press Enter to save the tr...

3 Translating the IPSIs Administering the IPSIs Installing and Configuring the Avaya S8700 or S8710 Media Server 45 June 2004 Administering the IPSIs NOTE: This procedure enables the IPSI circuit packs and allows them to control the port networks. 1 Type change system-parameters ipserver-interface a...

3 Translating the IPSIs Administering the IPSIs 48 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Setting alarm activation level 1 Type change system-parameters maintenance and press Enter. 2 In the CPE Alarm Activation Level field, select none (default), warning , minor ...

4 Connecting to the IPSIs Programming the IPSI circuit packs 50 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Programming the IPSI circuit packs IP server interface (IPSI) circuit packs get IP addresses in one of two ways: • Using dynamic host configuration protocol (DHC...

4 Connecting to the IPSIs Programming the IPSI circuit packs Installing and Configuring the Avaya S8700 or S8710 Media Server 51 June 2004 Setting the switch ID If you have only one system, the default switch ID is A. The second system would be B and so on. The switch ID is not the media gateway or ...

4 Connecting to the IPSIs Verifying that IPSIs are translated 54 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 16 Type quit to logoff the IPSI. NOTE: Control network settings (IP address, subnet mask, and gateway) become effective when you exit the IPADMIN session. 17 Ch...

4 Connecting to the IPSIs Verifying connectivity to media server Installing and Configuring the Avaya S8700 or S8710 Media Server 55 June 2004 Verifying connectivity to media server 1 If not already open, open a browser and log in as craft. 2 Click Launch Maintenance Web Interface. 3 Under Diagnosti...

4 Connecting to the IPSIs Verifying license status 56 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 1 Type change system-parameters ipserver-interface and press Enter. 2 Make sure the IPSI Control of Port Networks: field is set to enabled. 3 Press Enter to effect the cha...

5 Completing the installation administration Verifying translations Installing and Configuring the Avaya S8700 or S8710 Media Server 57 June 2004 5 Completing the installation administration This section covers the following tasks: • Verifying translations on page 57 • Setting daylight savings time ...

5 Completing the installation administration Setting daylight savings time rules 58 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Setting daylight savings time rules You can set up to 15 customized daylight savings time rules. If you have media gateways in several differ...

5 Completing the installation administration Setting locations (if necessary) Installing and Configuring the Avaya S8700 or S8710 Media Server 59 June 2004 Setting locations (if necessary) After you set the daylight savings rules, you must set the locations for all media gateways (cabinets). It is p...

5 Completing the installation administration Resolving alarms 60 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 3 Verify that the correct rule (number) is displayed in the Daylight Savings Rule field. 4 If correct, press Cancel. 5 If not, go to the Maintenance Web Interfa...

5 Completing the installation administration Backing up files to the PCMCIA flashcard (S8700 only) Installing and Configuring the Avaya S8700 or S8710 Media Server 63 June 2004 5 Select either Local PC Card and Format PC Card, or Format PC Card (the second such selection further down the screen). Us...

5 Completing the installation administration Telneting to media server Installing and Configuring the Avaya S8700 or S8710 Media Server 65 June 2004 Telneting to media server Enabling alarms uses Linux commands through Telnet. 1 Click Start > Run to open the Run dialog box 2 Type telnet 192.11.13...

5 Completing the installation administration Registering the system 66 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Registering the system Follow the existing process and procedures to register the Avaya S8700 or S8710 Media Server. Let customers know what the default L...

6 Installing the media gateways Installing and Configuring the Avaya S8700 or S8710 Media Server 67 June 2004 6 Installing the media gateways In a new installation, the Avaya S8700 or S8710 Media Servers work with only the Avaya G650 Media Gateway. However, an Avaya MCC1 Media Gateway is provided in...

7 Testing the media server installation Testing the TN2312BP IPSI circuit pack Installing and Configuring the Avaya S8700 or S8710 Media Server 69 June 2004 7 Testing the media server installation This chapter provides tests for the control network, including • reviewing the status of the configurat...

7 Testing the media server installation Testing the license file 70 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Figure 4: Sample IPSI 01A test results screen — page 1 Testing the license file CAUTION: Wait at least 30 minutes after you install the license before you do...

7 Testing the media server installation LED indicators Installing and Configuring the Avaya S8700 or S8710 Media Server 73 June 2004 Using the Maintenance Web Interface, test the LEDs on the front of the media server: 1 Under Diagnostics, click Test Server LEDs. 2 On the Test Server LEDs screen, cli...

7 Testing the media server installation LED indicators 74 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 S8710 Media Server LEDs The S8710 Media Server has the LEDs shown in Figure 7, LEDs on front panel of S8710 Media Server, on page 74 and Figure 8, LEDs on back panel o...

7 Testing the media server installation LED indicators Installing and Configuring the Avaya S8700 or S8710 Media Server 77 June 2004 Uninterruptible power supply LEDs The Powerware uninterruptible power supply (UPS) front panel has the LEDs shown in Figure 10, LEDs on Powerware 9125 UPS, on page 77:...

A Accessing the media server Connecting to the media server directly Installing and Configuring the Avaya S8700 or S8710 Media Server 81 June 2004 A Accessing the media server To administer the media server, you must be able to access it. Personal computers and services laptop computers equipped wit...

A Accessing the media server Connecting to the media server remotely over the network 84 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Connecting to the media serverremotely over the network You can access the media server from any computer connected through the LAN. How...

A Accessing the media server Accessing the Maintenance Web Interface Installing and Configuring the Avaya S8700 or S8710 Media Server 85 June 2004 • Type in the appropriate telephone number to access the active server. See the filled-out job aid titled Electronic Preinstallation Worksheet for the cu...

A Accessing the media server Using the command line interface 86 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Using the command line interface Telnet: To use a command line interface in a Telnet window: 1 Click Start > Run to open the Run dialog box. • If a direct co...

A Accessing the media server Network configuration Installing and Configuring the Avaya S8700 or S8710 Media Server 87 June 2004 Network configuration NOTE: Write down the original settings in case you need to change them back. A new network connection must be configured as follows: NOTE: These inst...

A Accessing the media server Browser settings 88 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Browser settings Connecting directly to the media server NOTE: Instructions are for Internet Explorer 6.0 only. 1 Click Tools > Internet Options. 2 Select the Connection tab...

B Troubleshooting an installation Installing the media server hardware Installing and Configuring the Avaya S8700 or S8710 Media Server 89 June 2004 B Troubleshooting an installation This section provides some simple strategies for troubleshooting an installation of a media server. It focuses on pos...

B Troubleshooting an installation Configuring the media server hardware 90 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004 Configuring the media server hardware Problem Solution Cannot log into UPS subagent - Make sure the SNMP Subagent is installed in the UPS.- Make sure ...

B Troubleshooting an installation Installing the license and Avaya authentication files Installing and Configuring the Avaya S8700 or S8710 Media Server 91 June 2004 Installing the license and Avaya authentication files No "V" on IPSI LED - IPSI is not connected to Ethernet switch or network...

Index A Installing and Configuring the Avaya S8700 or S8710 Media Server 93 June 2004 Index A access media server directly , 81 remotely over modem , 84 remotely over network , 84 accessing Maintenance Web Interface , 85 accessing the media server , 34 add IPSI information , 45 media gateways , 44 a...