Page 3 - Contents
Issue 2.2 April 2005 3 Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Document Organization ...
Page 7 - Index
Contents Issue 2.2 April 2005 7 Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Maintaining Context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 User Interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 C...
Page 9 - Chapter 1: Introduction; About This Guide; Intended Audience
Issue 2.2 April 2005 9 Chapter 1: Introduction About This Guide This guide provides a description of Voice over IP and describes how to administer the DHCP and TFTP servers. This guide also covers how to troubleshoot operational problems with the 4600 Series IP Telephones and the servers. The 4600 S...
Page 10 - Document Organization
Introduction 10 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Document Organization The guide contains the following sections: Chapter 1: Introduction Provides an overview of the 4600 Series IP Telephone LAN Administrator document. Chapter 2: Overview of Voice over IP (VoIP) and Netwo...
Page 11 - Change History
Document Organization Issue 2.2 April 2005 11 Change History Issue 1.0 This document was issued for the first time in November 2000. Issue 1.1 This version of the document, revised and issued in April 2001, supports through DEFINITY ® Release 9. Issue 1.5 This version of the document was revised in ...
Page 12 - What’s New in Release 2.2; Terms Used in This Guide
Introduction 12 4600 Series IP Telephone Release 2.2 LAN Administrator Guide What’s New in Release 2.2 New material in this release includes: ● Support for Avaya Communication Manager Release 2.2. ● Support for the 4621SW, 4622SW, and 4625SW IP Telephones. ● Support for HTTP, HTTPS, and TLS (Transpo...
Page 14 - Conventions Used in This Guide; Symbolic Conventions; command; mount
Introduction 14 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Conventions Used in This Guide This guide uses the following textual, symbolic, and typographic conventions to help you interpret information. Symbolic Conventions Note: Note: This symbol precedes additional information abo...
Page 15 - Online Documentation
Online Documentation Issue 2.2 April 2005 15 Online Documentation The online documentation for the 4600 Series IP Telephones is located at the following URL: http://www.avaya.com/support Related Documents ● DEFINITY ® Documentation Release 8.4 This CD contains documentation that describes, among oth...
Page 18 - IETF Documents
Introduction 18 4600 Series IP Telephone Release 2.2 LAN Administrator Guide IETF Documents The following documents provide standards relevant to IP Telephony and are available for free from the IETF Web site: http://www.ietf.org/rfc.html . Requirements for Internet Hosts - Communication Layers, Oct...
Page 19 - ITU Documents
Related Documents Issue 2.2 April 2005 19 SNMPv2 Management Information Base for the Internet Protocol using SMIv2, November 1996, edited by K. McCloghrie (RFC 2011) Structure of Management Information Version 2 (SMIv2), April 1999, edited by K. McCloghrie, D. Perkins, and J. Schoenwaelder (RFC 2578...
Page 20 - Customer Support
Introduction 20 4600 Series IP Telephone Release 2.2 LAN Administrator Guide ISO/IEC, ANSI/IEEE Documents The following documents are available for a fee from the ISO/IEC standards Web site: http://www.iec.ch . International Standard ISO/IEC 8802-2:1998 ANSI/IEEE Std 802.2, 1998 Edition, Information...
Page 21 - Network Protocols; Introduction; Data and Voice Network Similarities; Signaling: establishes a connection between two endpoints.
Issue 2.2 April 2005 21 Chapter 2: Overview of Voice over IP (VoIP) and Network Protocols Introduction This chapter describes the differences between data and voice networks, and the factors that influence the performance of VoIP. The installation and administration of 4600 Series IP Telephones on A...
Page 22 - Delay and Jitter
Overview of Voice over IP (VoIP) and Network Protocols 22 4600 Series IP Telephone Release 2.2 LAN Administrator Guide - local telephone company practices, - internal customer-specific codes. In IP communications, dial plans track extension numbers assigned to terminals. No fixed connection path is ...
Page 23 - TFTP
Overview of Voice over IP (VoIP) Issue 2.2 April 2005 23 Voice Coding Standards There are several voice coding standards. Avaya 4600 Series IP Telephones offer these options: ● G.711, which describes the 64 kbps PCM voice coding technique. G.711-encoded voice is already in the correct format for dig...
Page 24 - HTTP; DNS; NAT
Overview of Voice over IP (VoIP) and Network Protocols 24 4600 Series IP Telephone Release 2.2 LAN Administrator Guide HTTP HTTP is potentially a more secure alternative to TFTP, particularly when Transport Layer Security (TLS) is used to create HTTPS (Secure HTTP). You can store the same applicatio...
Page 25 - QoS; SNMP
SNMP Issue 2.2 April 2005 25 QoS Quality of Service (QoS) is a term covering several initiatives to maximize the voice quality heard at both ends of a call that originates or terminates on an IP-based telephone. These initiatives include various prioritization schemes to offer voice packets a larger...
Page 26 - Network Assessment
Overview of Voice over IP (VoIP) and Network Protocols 26 4600 Series IP Telephone Release 2.2 LAN Administrator Guide You can restrict which IP Addresses the telephone accepts SNMP queries from. You can also customize your community string with system values SNMPADD and SNMPSTAT, respectively, as i...
Page 27 - TCP/UDP Port Utilization
TCP/UDP Port Utilization Issue 2.2 April 2005 27 TCP/UDP Port Utilization Like most network equipment, the 4600 Series IP Telephones use a variety of protocols, particularly TCP and UDP, to communicate with other equipment in that network—numerous different types of servers, routers, other telephone...
Page 28 - Figure 1: Signaling, Audio and Management Diagram
Overview of Voice over IP (VoIP) and Network Protocols 28 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Figure 1: Signaling, Audio and Management Diagram 4600 Series IP Telephone Port: 49300 Port: [1500–6500] randomly selected Port: [2048–3028] randomly selected; range may be changed ...
Page 31 - Suggestions for Installation and Configuration; Reliability and Performance; Applications, continued
Suggestions for Installation and Configuration Issue 2.2 April 2005 31 Suggestions for Installation and Configuration Reliability and Performance There is a cost/performance trade-off associated with Voice over IP. Greater reliability and improved performance can be obtained through server redundanc...
Page 32 - IP Address Lists and Station Number Portability
Overview of Voice over IP (VoIP) and Network Protocols 32 4600 Series IP Telephone Release 2.2 LAN Administrator Guide IP Address Lists and Station Number Portability Release 1.5 of the 4600 Series IP Telephones provided the capability to specify IP Address lists in either dotted decimal or DNS form...
Page 33 - Security
Suggestions for Installation and Configuration Issue 2.2 April 2005 33 Security In VoIP, physical wire is replaced with an IP connection. The connection is more mobile. Unauthorized relocation of the IP telephone allows unauthorized users to send and receive calls as the valid owner. For further det...
Page 34 - Dual Connection Architecture; Single Connection Architecture; Software
Overview of Voice over IP (VoIP) and Network Protocols 34 4600 Series IP Telephone Release 2.2 LAN Administrator Guide 4600 Series IP Telephones Dual Connection Architecture Releases 1.0 and 1.1 of the 4600 Series IP Telephones use dual connection architecture to communicate with the DEFINITY ® swit...
Page 36 - Initialization Process; Step 1: Telephone to Network
Overview of Voice over IP (VoIP) and Network Protocols 36 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Initialization Process These steps offer a high-level description of the information exchanged when the telephone initializes and registers. This description assumes that all equipm...
Page 37 - Step 4: Telephone and the Avaya Media Server
Initialization Process Issue 2.2 April 2005 37 The telephone queries the file server, which transmits a script file to the telephone. This script file, at a minimum, tells the telephone which application file the telephone must use. The application file is the software that has the telephony functio...
Page 40 - Additional Hardware Requirements; Notes
Requirements 40 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Additional Hardware Requirements ● Ensure that the appropriate circuit pack(s) are administered on your media server. See the media server’s hardware guide for more detail. ● A Category 5e LAN. If the telephones are to be p...
Page 41 - Software Requirements
Software Requirements Issue 2.2 April 2005 41 ● Verify that the 4600 Series IP Telephone package includes the following components: - 1 telephone set. - 1 telephone handset. Note that the 4622SW and the 4690 IP Conference Telephones do not come with handsets. - 1 H4DU 4-conductor coiled handset cord...
Page 44 - For More Information See:
Server Administration 44 4600 Series IP Telephone Release 2.2 LAN Administrator Guide These parameters can be administered in a variety of ways, as indicated in Table 1 . Note that not all parameters can be administered on all delivery mechanisms. Table 1: Administration Alternatives and Options for...
Page 47 - Administer a Media Complex Ext for the audio channel.
DHCP and File Servers Issue 2.2 April 2005 47 DEFINITY Release 8.4 Note: Note: DEFINITY ® Release 8.4 is very old. We do not recommend using this release. DEFINITY ® Release 8.4 supports the 4612 and 4624 IP Telephones. The 4612 and 4624 IP Telephones are aliased as 6424 Telephones, administered as ...
Page 48 - Required Network Information
Server Administration 48 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Required Network Information DHCP is the control point where an enterprise controls its IP telephones. Before administering DHCP and TFTP, HTTP, and TLS, as applicable, complete the information in Table 2: Required...
Page 49 - Choosing a DHCP Configuration; DHCP Software Alternatives
DHCP Issue 2.2 April 2005 49 DHCP This section provides basic information on DHCP servers and generic information on DHCP server administration. Choosing a DHCP Configuration A discussion on how to best set up your network to work with the 4600 Series IP Telephones is beyond the scope of this docume...
Page 50 - DHCP Generic Setup
Server Administration 50 4600 Series IP Telephone Release 2.2 LAN Administrator Guide DHCP Generic Setup DHCP server setup involves the following phases: 1. Installing the DHCP server software according to vendor instructions. 2. Configuring the DHCP server with the following information: ● IP Addre...
Page 51 - OR
DHCP Issue 2.2 April 2005 51 - Option 52 - Overload Option, if desired. If this option is received in a message, the telephone interprets the sname and file fields in accordance with RFC 2132, Section 9.3. - Option 58 - DHCP lease renew time, if desired. - Option 59 - DHCP lease rebind time, if desi...
Page 52 - MCIPADD
Server Administration 52 4600 Series IP Telephone Release 2.2 LAN Administrator Guide The 4600 Series IP Telephones do not support Regular Expression Matching, and therefore, do not use wildcards. See Administering Options for the 4600 Series IP Telephones on page 80. In configurations where the upg...
Page 53 - Windows NT 4.0 DHCP Server; Verifying the Installation of the DHCP Server; Settings; Table 3: DHCPACK Setting of System Values
DHCP Issue 2.2 April 2005 53 In Table 3 , the 4600 Series IP Telephone sets the system values to the DHCPACK message field values shown. The rest of this section describes some common DHCP servers. Windows NT 4.0 DHCP Server This section contains details on how to verify and configure the DHCP serve...
Page 54 - Programs
Server Administration 54 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Initial Configuration The Windows NT ® 4.0 DHCP server configuration involves setting up a scope for the IP telephone. A DHCP scope is essentially a grouping of IP devices, in this case IP telephones, running the D...
Page 55 - Editing Custom Options; Select DHCP Options
DHCP Issue 2.2 April 2005 55 c. Click the Add button. d. Repeat steps a. through c. for each IP Address range to be excluded. Example: Suppose the range of IP Addresses available for your IP telephone network are: ● 135.254.76.7 to 135.254.76.80 ● 135.254.76.90 to 135.254.76.200 ● 135.254.76.225 to ...
Page 56 - Adding the DHCP Option
Server Administration 56 4600 Series IP Telephone Release 2.2 LAN Administrator Guide 7. Click the OK button. The DHCP Options menu displays. 8. Select the Option Name for 176 and set the value string. 9. Click the OK button. 10. For the Option Name field, select 003 Router from the drop-down list. ...
Page 57 - Verifying Your Configuration; Verify the Default Option, 176 46XXOPTION; Verify the Scope Option, 176 46XXOPTION; Verify the Global Option, 176 46XXOPTION
DHCP Issue 2.2 April 2005 57 Verifying Your Configuration This section describes how to verify that the 46XXOPTIONs are correctly configured for the Windows NT ® 4.0 DHCP server. Verify the Default Option, 176 46XXOPTION Use the following procedure to verify the default option. 1. Select Start -->...
Page 58 - Program; Creating and Configuring a DHCP Scope
Server Administration 58 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Windows 2000 DHCP Server This section describes the configuration of the DHCP server in Windows 2000 ® . Verifying the Installation of the DHCP Server Use the following procedure to verify whether the DHCP server i...
Page 60 - Properties from the menu.; Adding DHCP Options; Name’ Options checkbox.
Server Administration 60 4600 Series IP Telephone Release 2.2 LAN Administrator Guide 12. Click the No, I will activate this scope later button. The Router (Default Gateway) dialog box displays. 13. For each router or default gateway, enter the IP Address and click the Add button. When you are done,...
Page 61 - Expand the newly created scope to reveal its Scope Options.; From the list in Available Options, check option 003 Router.; Activating the New Scope
DHCP Issue 2.2 April 2005 61 8. Change the Data Type to String. 9. In the Code field, enter 176, then click the OK button twice. The Predefined Options and Values dialog box closes, leaving the DHCP dialog box enabled. 10. Expand the newly created scope to reveal its Scope Options. 11. Click Scope O...
Page 63 - Configuration; Start; TFTP Server on S8300 Media Server
TFTP Issue 2.2 April 2005 63 Avaya TFTP (Suite Pro) Configuration Use the following procedure to configure the Avaya TFTP server: 1. Run the TFTP Suite Pro Server by selecting: Start --> Programs --> Avaya TFTP Server --> TFTPServer32. The TFTP server starts. ! CAUTION: CAUTION: You must re...
Page 64 - Media Server Field Name
Server Administration 64 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Table 4: Media Server Field Names & Corresponding Script File Parameter Names Media Server Field Name Script File Parameter Name Domain Name DOMAIN Domain Name Server DNSSRVR HTTP Server IP Address HTTPSRVR HTT...
Page 66 - HTTP Generic Setup
Server Administration 66 4600 Series IP Telephone Release 2.2 LAN Administrator Guide HTTP This section gives general guidance to set up an HTTP server for downloading software updates to 4600 Series IP Telephones. ! CAUTION: CAUTION: The files defined by HTTP server configuration must be accessible...
Page 67 - 600 Series IP Telephone Scripts and Application Files
4600 Series IP Telephone Scripts and Application Files Issue 2.2 April 2005 67 4600 Series IP Telephone Scripts and Application Files The files necessary to operate the 4600 Series IP Telephones are available on the Avaya Web site at: http://www.avaya.com/support . Two files on the file server are e...
Page 68 - Goto
Server Administration 68 4600 Series IP Telephone Release 2.2 LAN Administrator Guide ● Download the self-extracting executable file, or the corresponding zip file. ● Extract all the files. When extracting the 4630 files, ensure that you allow the directories to be created. ● Copy your 46xxsettings....
Page 69 - GET
4600 Series IP Telephone Scripts and Application Files Issue 2.2 April 2005 69 The Avaya-provided upgrade script file includes lines that tell the telephone to GET 46xxsettings.scr and 46xxsettings.txt. These lines cause the telephone to use TFTP/HTTP to attempt to download the file specified in the...
Page 70 - the default value “0” which indicates “use the default protocol,”
Server Administration 70 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Note: Note: All bundles include the complete software for the other, non-4610SW/4620SW/4621SW/4622SW Telephones. The software includes the 4620 IP Telephone, but not the 4630/4630SW, which remains separate. The onl...
Page 71 - Contents of the Upgrade Script
4600 Series IP Telephone Scripts and Application Files Issue 2.2 April 2005 71 Contents of the Upgrade Script This is a sample upgrade script file: Note: Note: The filenames following the SET APPNAME command in this sample are examples only and may not match those used in production. ###############...
Page 73 - Contents of the Settings File; The GROUP System Value
The GROUP System Value Issue 2.2 April 2005 73 Contents of the Settings File Check the last lines of the Upgrade Script file example in the previous section. They show that after checking the application software, the 4600 Series IP Telephone looks for a 46xx settings file. This optional file is und...
Page 74 - IF $GROUP SEQ 1 goto CALLCENTER
Server Administration 74 4600 Series IP Telephone Release 2.2 LAN Administrator Guide For example, the settings file might look like: IF $GROUP SEQ 1 goto CALLCENTER IF $GROUP SEQ 2 goto HOTDESK {specify settings unique to Group 0} goto END # CALLCENTER {specify settings unique to Group 1} goto END ...
Page 75 - DIFFSERV
QoS Issue 2.2 April 2005 75 To support IEEE 802.1D/Q, the 4600 Series IP Telephones can be administered either of two ways: ● from the network by appropriate administration of the DHCP or TFTP/HTTP servers, or ● at the telephone itself using dialpad input. Specific implementation details for local a...
Page 76 - UDP Port Selection
Server Administration 76 4600 Series IP Telephone Release 2.2 LAN Administrator Guide With DiffServ, the default DSCP is all zeroes, and represents “no special handling.” RFC 2474 also defines eight “Class Selector Codepoints,” which are the eight DSCP encodings that can be represented by xxx000, wh...
Page 77 - Network Audio Quality Display on 4600 Series IP Telephones; Parameter
QoS Issue 2.2 April 2005 77 Network Audio Quality Display on 4600 Series IP Telephones With the exceptions of the 4601, 4606, 4612, 4624, and 4690 IP Telephones, all Series 4600 IP Telephones are by default administered to allow the end user an opportunity to monitor network audio performance while ...
Page 78 - RSVP and RTCP
Server Administration 78 4600 Series IP Telephone Release 2.2 LAN Administrator Guide You can disable the Network Audio Quality data and assessment display for all sets by setting the system value NTWKAUDIO to a value of “0.” Administering Options for the 4600 Series IP Telephones on page 80 explain...
Page 79 - VLAN Considerations
VLAN Considerations Issue 2.2 April 2005 79 VLAN Considerations If your LAN environment does not include Virtual LANs (VLANs), ignore this section. Otherwise, this section contains information on how to administer 4600 Series IP Telephones to minimize registration time and maximize performance in a ...
Page 80 - Table 6: 4600 Series IP Telephone Customizable System Parameters
Server Administration 80 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Administering Options for the 4600 Series IP Telephones This chapter’s Introduction indicates that there are many parameters you can administer for the 4600 Series IP Telephones. This section explains how to change...
Page 81 - Description and Value Range
Administering Options for the 4600 Series IP Telephones Issue 2.2 April 2005 81 AUTH 0 Script file authentication value (0=HTTP is acceptable, 1=HTTPS is required). CNAPORT 8888 Avaya Converged Network Analyzer (CNA) server registration transport-layer port number (0-65535). CNASRVR “AvayaCNAserver”...
Page 84 - Entering Options Using the Telephone Dialpad
Server Administration 84 4600 Series IP Telephone Release 2.2 LAN Administrator Guide DNS Addressing As of Release 1.5, the 4600 IP Telephones support DNS addresses and dotted decimal addresses. The telephone attempts to resolve a non-ASCII-encoded dotted decimal IP Address by checking the contents ...
Page 85 - Enhanced Local Dialing; ENHDIALSTAT to turn off the Enhanced Local Dialing feature.
Enhanced Local Dialing Issue 2.2 April 2005 85 Enhanced Local Dialing The 4610SW, 4620/4620SW, 4621SW, 4622SW, 4625SW, and 4630/4630SW have a variety of telephony-related applications (e.g., Speed Dial, Call Log, Web Browser, etc.). These applications might obtain a telephone number during operation...
Page 86 - PHNDPLENGTH - the length of the dial plan on the media server.
Server Administration 86 4600 Series IP Telephone Release 2.2 LAN Administrator Guide The system values relevant to the Enhanced Dialing Feature are: ● PHNCC - the media server’s international country code. For example, “1” for the United States, “44” for the United Kingdom, etc. ● PHNDPLENGTH - the...
Page 90 - Setting/Parameter Name
Server Administration 90 4600 Series IP Telephone Release 2.2 LAN Administrator Guide 4630/4630SW Backup/Restore 4630/4630SW users can create an FTP backup file for Speed Dial button labels and unique option or parameter settings. The associated Option is covered in Chapter 8 of the 4630/4630SW IP T...
Page 91 - Call Log Archive; The Call Log Automatic Archive option setting is Yes, and
Customizing the 4630/4630SW IP Telephone Issue 2.2 April 2005 91 If the Automatic Backup option is set to No, Speed Dial data, Options and Parameter settings are not saved. However, the user can force a one-time backup via the appropriate option. See Chapter 8 of the 4630 IP Telephone User Guide for...
Page 94 - Web Access Application Parameters:; Parameter Name
Server Administration 94 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Web Access Application Parameters: SUBSCRIBELIST " " (Null) Optional Subscription list for potential pushed content. List of zero or more fully qualified URLs, separated by commas without intervening spaces...
Page 95 - Backup/Restore Parameters
Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW, and 4625SW IP Telephones Issue 2.2 April 2005 95 Note: Note: Appendix C: Creating Web Sites for Other 4600 Series IP Telephones provides assistance in developing local Web sites tailored to the 4610SW/4620/4620SW IP Telephone’s display. The Applicatio...
Page 96 - Table 9: Application Status Flags and Their Meaning
Server Administration 96 4600 Series IP Telephone Release 2.2 LAN Administrator Guide In Table 9 , “suppressed” applications are not displayed to the user. Softkey labels, application tabs, etc. that would usually be labeled or displayed to indicate the presence of that application are not labeled o...
Page 97 - FTPSTOR; Save
Backup/Restore for 4610SW, 4620/4620SW, 4621SW, 4622SW and 4625SW IP Telephones Issue 2.2 April 2005 97 Backup/Restore for 4610SW, 4620/4620SW, 4621SW,4622SW and 4625SW IP Telephones Backup/Restore automatically saves a phone’s Speed Dial button labels and options/parameter settings, including local...
Page 99 - Chapter 5: Troubleshooting Guidelines
Issue 2.2 April 2005 99 Chapter 5: Troubleshooting Guidelines Introduction This chapter describes problems that might occur during 4600 Series IP Telephone operation and possible ways of resolving these problems. Error Conditions Table 10: Some Error Conditions in Operation of 4600 Series IP Telepho...
Page 100 - Condition
Troubleshooting Guidelines 100 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Table 10: Some Error Conditions in Operation of 4600 Series IP Telephones Condition Cause/Resolution The telephone continually reboots, or reboots continuously about every 15 minutes. CAUSE: The telephone can...
Page 106 - VIEW; The Clear Administrative Option
Troubleshooting Guidelines 106 4600 Series IP Telephone Release 2.2 LAN Administrator Guide There are three areas where installers can troubleshoot problems before seeking assistance from the system or LAN administrator: 1. Check the power and Ethernet wiring to ensure that: ● all components are plu...
Page 108 - The Reset Administrative Option; If PROCSTAT was administered to 1, as described in; Reset System Values
Troubleshooting Guidelines 108 4600 Series IP Telephone Release 2.2 LAN Administrator Guide The Reset Administrative Option As indicated in some troubleshooting procedures, sometimes it is appropriate to reset the 4600 Series IP Telephone. Procedures on how to do so are printed in this section. You ...
Page 109 - the # button to reset values to their defaults.
The Reset Administrative Option Issue 2.2 April 2005 109 The 4601 IP Telephone flashes both Message Waiting indicators 500 milliseconds on, 500 milliseconds off to indicate user input is expected. All other IP telephones display the following text left-justified at the top of the display: ! CAUTION:...
Page 110 - Restart the Telephone; Press the # key to restart the telephone.
Troubleshooting Guidelines 110 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Restart the Telephone Use the following procedure to restart the telephone. 1. While the phone is on-hook and idle, press the following sequence of keys on the faceplate of the telephone: Mute 7 3 7 3 8 # (Mu...
Page 111 - If PROCPSWD is administered as indicated in
The View Administration Option Issue 2.2 April 2005 111 The View Administration Option If you are using static addressing and encounter problems, use this procedure to verify the current values of system parameters and file versions. Note: Note: Also use the ADDR option to view IP Addresses covered ...
Page 112 - Table 11: Parameter Values
Troubleshooting Guidelines 112 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Table 11: Parameter Values Name System Value Format Model 46ccDccc Up to 8 ASCII graphics characters. Phone SN cccccccccccccccccccc Phone Serial Number, up to 18 ASCII graphic characters. PWB SN ccccccccccccc...
Page 113 - Error Messages; Error Message
Error Messages Issue 2.2 April 2005 113 Error Messages The 4600 Series IP Telephones issue messages in English only. The IP telephones also display messages from the switch, which outside the United States might issue messages in the local language. Note: Note: Because the 4601 IP Telephone does not...
Page 115 - During Registration
Error Messages Issue 2.2 April 2005 115 No file server address CAUSE: The file server IP Address in the IP telephone’s memory is all zeroes.RESOLUTION: Depending on the specific requirements of your network, this may not be an error. If appropriate, either administer the DHCP server with the proper ...
Page 117 - During Operation
Error Messages Issue 2.2 April 2005 117 Resource Error CAUSE: The Avaya media server rejects the registration request.RESOLUTION: Verify your Avaya media server administration to ensure the telephone’s proper IP Address, extension, and password are being used. Timeout Error CAUSE: Protocol timeout e...
Page 118 - Troubleshooting the 4601 IP Telephone
Troubleshooting Guidelines 118 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Troubleshooting the 4601 IP Telephone This section describes specific problems that can occur during 4601 IP Telephone installation, administration or normal operation, and possible ways of resolving these pr...
Page 123 - Appendix A: Avaya - 46xx IP Telephone MIB; Downloading the Avaya - 46xx IP Telephone MIB; Under Technical Database, select Telephone Devices & User Agents.
Issue 2.2 April 2005 123 Appendix A: Avaya - 46xx IP Telephone MIB Downloading the Avaya - 46xx IP Telephone MIB The custom Management Information Base (MIB) is available in *.txt format for free download at http://www.avaya.com/support . Follow these links: ● Under Technical Database, select Teleph...
Page 125 - Appendix B: Creating Web Sites for the
Issue 2.2 April 2005 125 Appendix B: Creating Web Sites for the 4630/4630SW IP Telephone Introduction This appendix describes the capabilities and limitations of the 4630/4630SW IP Telephone’s Web Browser. We also provide suggestions to help you design Web sites for viewing on the 4630/4630SW. This ...
Page 126 - General Background; Browser Features and Behavior
Creating Web Sites for the 4630/4630SW IP Telephone 126 4600 Series IP Telephone Release 2.2 LAN Administrator Guide General Background The 4630 IP Telephone display is a 1/4-VGA (320 pixels wide by 240 pixels high, 256 colors supported) display. The data types and other features supported in the br...
Page 127 - Document Skeleton
Browser Features and Behavior Issue 2.2 April 2005 127 Document Skeleton Certain tags define the basic framework of an HTML document. Most browsers are usually good at dealing with missing tags. However, when you apply style sheets it is essential that you follow the tag structures. Even ignoring st...
Page 128 - Logical Style
Creating Web Sites for the 4630/4630SW IP Telephone 128 4600 Series IP Telephone Release 2.2 LAN Administrator Guide ● <em> indicates emphasis on a string of text. This is the contextual equivalent of using the <i> (italic) tag. The enclosed text is shown in an italic font. ● <ins>...
Page 129 - Physical Style
Browser Features and Behavior Issue 2.2 April 2005 129 Physical Style Physical tags are effectively the opposite of content-based tags. The text in a physical tag might have no meaning whatsoever, outside what the designer intended. These tags show text in a distinct style. Physical tags usually aff...
Page 130 - Lists and Tables; Lists
Creating Web Sites for the 4630/4630SW IP Telephone 130 4600 Series IP Telephone Release 2.2 LAN Administrator Guide ● <q> indicates that the following text is a short quote, and should be shown in double-quotes (according to documentation). This text appears as normal text, with no physical i...
Page 131 - Images
Browser Features and Behavior Issue 2.2 April 2005 131 ● <th> adds a header for some column(s) of a table. ● <td> adds a piece of data for some row(s) and column(s) of a table. ● <thead> defines a set of table header rows. The intent of this tag is to provide a set of header rows f...
Page 132 - Links; Frames
Creating Web Sites for the 4630/4630SW IP Telephone 132 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Links As of Release 1.8, the 4630/4630SW IP Telephones support dialing from hyperlinks. To dial from a link, a given link’s href attribute value must of the form tel:nnnnn or javascri...
Page 133 - Forms
Browser Features and Behavior Issue 2.2 April 2005 133 ● <noframes> provides a fallback for browsers that don’t handle frames. If the designer intends to use frames and make these pages available to the phone, this tag should certainly be employed. See the Design Guidelines on page 135 for inf...
Page 134 - Character Entities
Creating Web Sites for the 4630/4630SW IP Telephone 134 4600 Series IP Telephone Release 2.2 LAN Administrator Guide Character Entities As with any syntactic language, HTML has certain characters that have special meaning. The two most obvious characters are the < and > symbols, which surround...
Page 135 - Cookies
Design Guidelines Issue 2.2 April 2005 135 Cookies Cookies can be a useful feature in maintaining the state of a user when interacting with a Web site. HTTP provides no state information, such as when or how often a user visits a site. Cookies allow Web sites to track this information by storing a s...
Page 137 - Fonts
Design Guidelines Issue 2.2 April 2005 137 Fonts Font size is a major concern in the browser. Without designer intervention, the browser displays text as if it were running on a PC in a normal width and height display. This means that the fonts shown appear huge relative to the screen size. As a res...
Page 138 - User Interaction
Creating Web Sites for the 4630/4630SW IP Telephone 138 4600 Series IP Telephone Release 2.2 LAN Administrator Guide User Interaction As these Design Guidelines indicate, HTML forms work reasonably well in the Browser. However, due to the phone’s limitations as an input device, keyboard input can be...
Page 143 - Appendix D: Administering Thin Client Directories
Issue 2.2 April 2005 143 Appendix D: Administering Thin Client Directories Introduction If you have a corporate database that supports the Lightweight Directory Access Protocol (LDAP), Avaya’s Thin Client Directory application can communicate with that database. IP telephone users can then use their...
Page 145 - Appendix E: The Push Feature; Push Content
Issue 2.2 April 2005 145 Appendix E: The Push Feature Introduction Release 2.1 of the 4600 Series IP Telephones provides support for a feature called “Push,” which applies to the 4610SW, 4620, and 4620SW Telephones. Release 2.2 introduces additional IP telephones, the 4621SW, the 4622SW, and the 462...
Page 146 - Push Priorities
The Push Feature 146 4600 Series IP Telephone Release 2.2 LAN Administrator Guide ● Audio Messages (RTP) can be pushed. Pushed audio messages can drive the telephone off-hook, if necessary and play the pushed message through the telephone’s Speaker. If the audio push has barge-in priority, the audio...
Page 147 - Numerical
Issue 2.2 April 2005 147 Index Index Numerical 4600 Series IP Telephones . . . . . . . . . . . . . 34 Administering on Avaya Media Servers . . . . . . 46 Administering Options for . . . . . . . . . . . . 80 Administration Alternatives and Options . . . . . 44 Creating Web Sites for . . . . . . . . ....
