Page 3 - Contents
Issue 4 October 2008 3 Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Sensitive Electronic Environment (Europe only) . . . . . . . . . . . . . . . . 9 Authorisation and conformity (Europe only) . . . . . . . . . . . . . . . . . . 9 Always dispose of old equi...
Page 9 - Important Safety Information; Sensitive Electronic Environment (Europe only); Authorisation and conformity (Europe only)
Issue 4 October 2008 9 Important Safety Information Sensitive Electronic Environment (Europe only) Only use this product in countries where the appropriate authorities have given their authorisation. The CE symbol on the product certifies its conformity with the technical guidelines concerning user ...
Page 11 - Health and Safety Information
Important Safety Information Issue 4 October 2008 11 Health and Safety Information Exposure to Radio Frequency (RF) Signals: The wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by th...
Page 12 - Usage
12 Avaya 3711 User Guide Usage Like all other cordless telephones, this telephone uses radio signals which do not guarantee a connection under all circumstances. Generally, you should therefore not rely exclusively on cordless telephones when making indispensable calls (e.g. medical emergencies). Av...
Page 13 - Installation; Installation Location; Commissioning your Telephone
Installation Issue 4 October 2008 13 z 10 menu languages - Danish, Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish and Swedish z Illuminated 5-line graphic display, (96 x 60 pixels), variable 7-level contrast z Stand-by time: >100 hrs z Talk time: > 10 hrs z Batteries: 3 ...
Page 14 - Placing the batteries in the telephone; Important Battery Information
14 Avaya 3711 User Guide Placing the batteries in the telephone The battery compartment is on the back of the telephone. It takes the three type AAA batteries which are supplied. Important Battery Information Note: Note: Use only rechargeable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a b...
Page 15 - Charging and Discharging; The Memory Card; Using the Avaya 3711 with/without a memory card; Inserting the memory card; Important note on safety
The Memory Card Issue 4 October 2008 15 Charging and Discharging The batteries can be charged and discharged hundreds of times. If the operating time (i.e. talk and standby time) is significantly shorter than usual, then it is time to replace the batteries. To maintain optimum operating time, the ba...
Page 16 - Removing the memory card
16 Avaya 3711 User Guide 2. Push the memory card cover in the battery compartment in the direction of the arrow (OPEN). Tilt the cover upwards slightly. Make sure you never touch the gold contacts that are now visible, as static discharge could lead to the device becoming defective. 3. Press the mem...
Page 17 - Installing the Charger; Charging the Batteries; Initial Setup and Operation
Charging the Batteries Issue 4 October 2008 17 Installing the Charger To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage. Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the AC adapter ...
Page 19 - Telephone Registration; Keys, Displays and Connectors
Initial Setup and Operation Issue 4 October 2008 19 Initial Setup and Operation The telephone can be manually registered on up to 10 different DECT systems. To do so, it has to be registered to each Avaya DECT system. Telephone Registration Register the telephone on the Avaya DECT system as describe...
Page 21 - Text Line/Softkey Line
Keys, Displays and Connectors Issue 4 October 2008 21 Text Line/Softkey Line In the top line of the display, information is given concerning the current status of the telephone during a call or the idle state. When using the menus, this line displays an additional line of text containing the name of...
Page 22 - Softkeys and the Cancel Key; The Softkeys
22 Avaya 3711 User Guide Softkeys and the Cancel Key The Softkeys Softkey: Arrow Keys Symbols are displayed above the arrow keys which identify the respective functionality of the arrow keys: - Opens the Telephone Book. - Opens the Telephone Book (or the Directory if IP DECT system used and it's con...
Page 23 - Cancel Key
Softkeys and the Cancel Key Issue 4 October 2008 23 Softkey: Menu Using the Menu softkey on the left, you can access the main menu of the Avaya 3711 telephone. Softkey: Options Using the Options softkey on the left, you can perform actions on the selected item in the menu you are currently in. Softk...
Page 24 - Calling
24 Avaya 3711 User Guide Example: Telephone Book Entering a Telephone Number Calling Telephone On / Off The telephone can be switched off by pressing for more than 1 second when it is in an idle state. The telephone is switched on by pressing for more than 1 second or by placing the telephone in the...
Page 25 - Loudspeaker Volume; Muting
Calling Issue 4 October 2008 25 Loudspeaker Volume During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow keys in 7 steps. When the minimum or maximum value is reached, you will hear a beep. In the display a bar will be shown which will increase/ decrease i...
Page 26 - Making a Call
26 Avaya 3711 User Guide Making a Call Please note: In pre-dialling, if the input cursor is positioned behind the telephone number, the number to be chained will be lsuffixed to that telephone number. If the input cursor is at any other point, the number to be chained will be prefixed to the telepho...
Page 27 - Making a Call from the Last Number Redial List
Calling Issue 4 October 2008 27 Making a Call from the Last Number Redial List Making a Call from the local Telephone Book Selection: press the -softkey and then one of the arrow keys with the telephone in an idle state. The last 10 phone numbers dialed are displayed. The beginning / end of the redi...
Page 28 - Making a Call from the Caller List
28 Avaya 3711 User Guide Making a Call from the Directory (only available with IP DECT system) You can access either LDAP or TFTP directory. See Menu: AVAYA (only available on IP DECT system) on page 40 for more details on the directory feature. To make a call from the directory: z Press the (down a...
Page 29 - Muting Ringer
Calling Issue 4 October 2008 29 Muting Ringer During the call alert phase, it is possible to mute the ringer alert signal simply by pressing the softkey Silence , Now only the telephone icon is signalling the incoming call. (In case of the ringer alert signal is with VIP melody the ringer can not be...
Page 30 - Changes During a Connection
30 Avaya 3711 User Guide Changes During a Connection Pressing Options softkey will give you access to the following options: Telephone Book opens the local telephone book. Caller List opens the Caller List. Redial opens the Redial List. Add To adds the caller's number to the telephone book or call f...
Page 31 - Placing a call on Hold
Calling Issue 4 October 2008 31 Placing a call on Hold During a call you can place a call on hold. z Press places the call on hold. z Press again to retrieve the call. Call Enquiry During a call another party can be consulted. z Press to put the call on hold. z Now dial the other phone number. z Pre...
Page 33 - Retrieving a Parked Call; Message waiting indication for Voicemail; The Menus: Operating Procedures; Menu Control
Message waiting indication for Voicemail Issue 4 October 2008 33 Retrieving a Parked Call z Press or dial Answer Back FAC followed by the parking extension number E.g. *371234#. The call will be connected to your telephone. Message waiting indication for Voicemail When a icon appears in the idle mod...
Page 35 - Menu: Telephone Book Settings; Adding a New Entry
Menu: Telephone Book Settings Issue 4 October 2008 35 Menu: Telephone Book Settings The Telephone Book allows you to store up to 100 phone numbers and names. The entries in the telephone book are stored locally on the telephone. The names are sorted alphabetically, therefore the telephone book offer...
Page 37 - Adding an Entry to the Predial
Menu: Telephone Book Settings Issue 4 October 2008 37 Adding an Entry to the Predial Until Add To OK Predial OK transfers the selected phone number to the predial. Quick Call Activate an entry in the telephone book and then select Quick Call from the Options menu. Key in a one-digit number from 1 to...
Page 40 - Setting the Date/Time; Directory
40 Avaya 3711 User Guide Setting the Date/Time European format : Menu Alarm OK Date/Time OK time 00:00 - 23:59 date 01.01.00 (dd.mm.yy) OK U.S. format: Menu Alarm OK Date/Time OK time 00:00 - 12:59 a/p date 01/01/00 (mm/dd/yy) OK (dd = day; mm = month; yy = year) The user is requested to set the Dat...
Page 42 - WML Portal; Features available in idle status (if enabled on ADMM)
42 Avaya 3711 User Guide WML Portal During a call you can check WML sites. z Press and hold Options for at least 2 seconds and select WML Portal . z Choosing the WML Portal Option will give you access to the following options: - [predefined] allow you to select a predefined portal on the ADMM. - Use...
Page 47 - Menu: Ringer Settings; Melody: Unknown number
Menu: Ringer Settings Issue 4 October 2008 47 Menu: Ringer Settings A different melody can be set for every type of call (internal, external, unknown number, VIP, emergency call and alarm call). National anthems first lines are integrated in the telephone and they are selected in the ringer settings...
Page 48 - Melody: Emergency Call; Type
48 Avaya 3711 User Guide Melody: Emergency Call Melody OK Emergency Call OK or 1…60 OK Select the melody for Emergency Calls by entering a number 1 ... 60 or use the arrow keys. Note: Note: Calls from the telephone with the SOS number are always signalled with the emergency call melody. Melody: Alar...
Page 49 - Device; Menu: Volume Settings; Earpiece
Menu: Volume Settings Issue 4 October 2008 49 Device Device OK Buzzer OK This activates/deactivates the buzzer. When activated it is marked with ” ” on the left side. If the buzzer is switched off, the bell symbol is shown on the idle display. To switch the buzzer on/off you can also use the -key in...
Page 50 - Buzzer; List of Numbers
50 Avaya 3711 User Guide Buzzer Menu Volume Settings OK Buzzer OK OK The voice volume of the Buzzer can be changed in 8 steps via the arrow keys. Menu: Caller Filter Via the caller filter it is possible to block or receive incoming calls if the calling phone number is stored in the caller filter. Th...
Page 51 - Deleting an Entry; Deleting all Entries; Filter Options; Deactivate Filter
Menu: Caller Filter Issue 4 October 2008 51 Deleting an Entry Until Delete OK Sure? OK Use the arrow keys to select the entry to be deleted before choosing Options Delete . Deleting all Entries Until Delete All OK Sure? OK Filter Options The filter options menu provide blocking or receiving of incom...
Page 53 - Selecting the DECT System
Menu: System Issue 4 October 2008 53 Menu: System Registration Code The telephone can be manually registered on up to 10 different DECT systems. Before you can make a call via the DECT system, the telephone has to be registered to the system. A system ID and registration code are necessary for the r...
Page 55 - Menu: Telephone Options; User Name; Changing the Language
Menu: Telephone Options Issue 4 October 2008 55 Menu: Telephone Options All entries in this chapter are started by pressing the softkeys: Menu Telephone Option OK User Name User Name OK Name OK This function can be used to store the name of the telephone user which is set by your System Administrato...
Page 56 - Attention tones; Silent Charging
56 Avaya 3711 User Guide Attention tones Attention tones OK Key Click or Coverage Warn or Battery alarm or Confirm tones or End of Menu / OK If activated ” ” an acoustic warning signal is given when a key is pressed (Key Click), if a setting is confirmed (Confirm tones), if the end of a menu list is...
Page 58 - Menu: Security Functions; Changing the PIN
58 Avaya 3711 User Guide Menu: Security Functions The security functions are protected by a PIN code (4 digits). The PIN entry is only necessary when read only is switched on. In the delivery state the PIN is set to 0000. For additional security, **** is displayed when entering the PIN. Numbers whic...
Page 60 - Accessories
60 Avaya 3711 User Guide Accessories z Battery: NiMh (Nickel-Metal Hydride) rechargable AAA battery of 800 mAh, 1.2V (Not available from Avaya) z Avaya 3701 and 3711 Desktop Charger z Mains plug z Avaya 3701 telephone and Avaya 3711 telephone Charger Rack A maximum of eight telephones can be charged...
Page 61 - Care and Maintenance; Menu Tree
Care and Maintenance Issue 4 October 2008 61 Care and Maintenance Your telephone is a product which meets high demands with regard to design. It should therefore be treated with care. We want this product to give you pleasure for a long time and therefore make the following suggestions. Pay attentio...