Avaya 3631 - Manual

Avaya 3631 Wireless Telephone User Guide 10 Button Description Button Description Volume button Press Volume to adjust the volume during a call or for ringing, beeps and tones. Softbuttons Use the softbuttons to select one of the actions listed along the bottom of the display. The possible actions w...

Avaya 3631 Wireless Telephone User Guide 14 About scrolling and menu navigation The Right and Left arrows: When using your telephone, you may have to scroll through the options and features provided with your telephone. Use the up and down navigation arrows to scroll up or down through lists. When t...

15 ABOUT THE A-MENU Settings & Options Call settings „ Alert Type Select Alert Type to choose how your phone will alert you when there is an incoming call. You can select: Ring only, Vibrate only, Vibrate then ring, or Visual only. „ Call screen on ringing To automatically display the Call Appea...

Avaya 3631 Wireless Telephone User Guide 16 Screen „ Contrast To sharpen or dim the display, set a contrast level between 1 to 15. „ Screen light timer Select the Screen light timer to adjust how long the screen backlight stays lit after you have pressed a button on the phone or received a call. „ L...

Avaya 3631 Wireless Telephone User Guide 17 Sound „ Ringing Volume To adjust the ringing volume of incoming calls, set a ringing volume level between 1 to 5. „ Ring tone To set the ring tone for different types of incoming calls, select the Ring tone option. You can set the phone to ring differently...

Avaya 3631 Wireless Telephone User Guide 18 Application settings „ Call log - Log status, Log my calls? Log bridged calls? Log status The log status has to be set to on, if you want the calls to be saved in Log Log my calls? When enabled, the phone will log all incoming calls to and outgoing calls f...

Avaya 3631 Wireless Telephone User Guide 20 Advanced This menu can be accessed in two different ways. One is in user mode and the other is in Admin mode. In user mode, you may view values only but not change them. In Admin mode, you may change values. A password is required to enter Admin mode. „ Ac...

Avaya 3631 Wireless Telephone User Guide 23 Applications Contacts You can use your contact list as an address book. You can save up to 500 entries, with each entry including a name, home number, office number, fax number, Wi-Fi number, E-mail address, group, graphic and alert information. Call Log Y...

Avaya 3631 Wireless Telephone User Guide 24 Alarm clock You can use morning call and alarm clock. Web browser You can use Web browser function through this menu.

Avaya 3631 Wireless Telephone User Guide 25 Log in/Log out Logging in and out maintains your preferences, call information, and options if you share a telephone with other users. Log out to prevent unauthorized use of your telephone for making or receiving calls (for example, during an absence). Log...

Avaya 3631 Wireless Telephone User Guide 26 To unlock your phone, press the Unlock soft button. When you are asked to confirm your selection, press the Unlock soft button. When prompted, enter the phone lock password and press the Ok soft button. Button Lock You can lock the phone buttons to prevent...

Avaya 3631 Wireless Telephone User Guide 27 SIM card From this menu, you can enable or disable the PIN code check that is run when the phone starts up. You also can change the PIN code Turn the PIN code check on to prevent unauthorized users from starting your telephone during an absence. To turn th...

28 ANSWERING A CALL When you receive an incoming call, the incoming call is usually selected automatically. However, if you are already on a call or if you receive more than one incoming call at a time, you may need to select the call you want to answer manually. Press Send button or scroll to the i...

Avaya 3631 Wireless Telephone User Guide 29 Ignoring an incoming call Ignoring an incoming call does not terminate the call; it only turns off the ringer for that incoming call. The call proceeds as usual and, if not answered, is handled like any other unanswered call. Press the Ignore soft button t...

30 MAKING A CALL You can dial a number before or after you choose a line and receive dial tone. You can choose a line by pressing Send , Speakerphone or OK button. Overlap Dialing To make a call using overlap dialing, press the Send , Speakerphone or OK button to receive dial tone. Then, press the d...

Avaya 3631 Wireless Telephone User Guide 31 Enhanced Dialing You may also make a call from the call log or contacts application or by using the speed dial feature. To make a call from within the call log application, select the call log entry you wish to call, then press the Send button. To make a c...

SMT-W5100 User Guide 32 Clearing a number You may erase all or part of a number you have dialed in en bloc mode before completing the call. To erase the last dialed digit, press and release the Clear button. To erase all dialed digits, press and hold down the Clear button.

33 MUTING A CALL Press the Mute button during a call so that the other person cannot hear you. When the Mute icon is displayed, the call is muted. Press the Mute button again to unmute the call. The Mute icon disappears. If a call is on mute and you switch between the handset, headset, or speakerpho...

34 PUTTING A CALL ON HOLD 1. Scroll to the active line you want to put on hold. 2. Press the Hold soft button. The Hold icon appears on the highlighted line. 3. Press the Resume soft button to retrieve the call from hold.

35 TRANSFERRING A CALL 1. Scroll to the active line you want to transfer. If it’s on hold, press the Resume soft key 2. Press the Options soft button. 3. Select the Transfer entry. A new call appearance will be created, and you will hear dial tone. 4. Dial the telephone number, or call the person us...

36 ABOUT CONFERENCE CALLS Use conference calls to speak with up to 10 people in different locations on the same line. Additional conferencing options may be available through Expanded Meet-Me Conferencing. Setting up a conference call 1. Scroll to the active call you want to conference. If it’s on h...

Avaya 3631 Wireless Telephone User Guide 37 Adding a person on another line to a conference call 1. Scroll to the active call you want to conference 2. Press the Options soft button 3. Select Conference from the Options menu. A new call appearance will be created, and you will hear dial tone. 4. Ins...

Avaya 3631 Wireless Telephone User Guide 38 Adding a person on hold to a conference call In normal case, a user is added to the conference. In this case, a hold user is added to the conference. 1. Choose the person on hold during a conference call by scrolling. 2. Scroll to the person on hold during...

Avaya 3631 Wireless Telephone User Guide 39 Putting a conference call on hold 1. From the main Phone menu (call appearance screen), scroll to the active conference call. 2. Press the Hold soft button. 3. Press Resume , or press OK to resume the conference call.

Avaya 3631 Wireless Telephone User Guide 40 Transferring a conference call 1. From the main Phone menu (call appearance screen), scroll to the active conference line you want to transfer. 2. Press the Options soft button. 3. Select the Transfer entry. 4. Dial the telephone number, or call the person...

Avaya 3631 Wireless Telephone User Guide 41 Muting a person on a conference call You can silence a person on a conference call using the ‘far-end-mute’ feature. The individual muting feature is not available on all systems. If you do not see Silence when you choose a person, you cannot mute that per...

Avaya 3631 Wireless Telephone User Guide 42 Dropping a person from a conference call 1. From the main Phone menu (call appearance screen), scroll to your active conference call. 2. Press the Details soft button. 3. Scroll to the person you want to drop. 4. Press the Options soft button. 5. Select th...

43 ABOUT BRIDGED CALLS Some telephones may show bridged lines on the telephone screen in addition to your own lines. These bridged lines typically to another member of your group. Your telephone allows you to see if those lines are in use, join in on a call in progress on those lines, or answer call...

Avaya 3631 Wireless Telephone User Guide 44 Joining a call on a bridged line 1. From the main Phone menu (call appearance screen), scroll to the bridged call in progress that you want to join. 2. Press the Bridge soft button . Making an outgoing call on a bridged line When you make a call on a bridg...

45 ABOUT SOME FEATURES Use the advanced capabilities of your telephone to forward calls, search the company directory, park calls, and more. The features available vary depending on the options your system administrator has selected for your company and for your telephone. The features listed below ...

Avaya 3631 Wireless Telephone User Guide 47 Calling a person from the directory (Directory) 1. From the main Phone menu (call appearance screen), scroll right to access the Feature menu. 2. Scroll to the Directory entry. 3. Press OK. 4. Press the number button that corresponds to the first letter of...

Avaya 3631 Wireless Telephone User Guide 48 Configuring simultaneous ringing for multiple telephones (EC500) You can have incoming calls ring on your off ice telephone and cell phone at the same time so that you can answer off ice calls while you are away from your desk. To use this feature, your sy...

Avaya 3631 Wireless Telephone User Guide 50 Find Name To search for a number in the Contacts, proceed as follows. 1. Enter a letter(s) of the name that you want to find. The Contacts entries are listed, highlighting the entry matching your input. 2. If necessary, press the Navigation keys (up or dow...

Avaya 3631 Wireless Telephone User Guide 51 Changing the Contacts Entries Scroll to the category that you want to edit by pressing the Navigation keys (left or right). The following categories are available and you can edit information of each category by pressing the Options soft key. Category Then...

Avaya 3631 Wireless Telephone User Guide 52 Add Entry You can store up to 500 names in the phone memory and each name can be associated with up to five numbers. 1. Enter the number you want to save. If you make a mistake while entering a number, correct it using the Cancel key. For further details, ...

Avaya 3631 Wireless Telephone User Guide 53 Storing a Number in Idle Mode As soon as you start to enter a number, Save appears above the soft key to allow you to store the number in the Contacts. Continue the procedure from step 1 on ‘Add Entry (Contacts 1.2)’ section of this guide to store the numb...

Avaya 3631 Wireless Telephone User Guide 54 Speed List You can set up to eight speed-dial entries and then dial them easily whenever you want, simply by pressing the associated number key. Setting Up Speed-dial Entries 1. Press the Navigation keys(up or down) to scroll to an empty location and press...

Avaya 3631 Wireless Telephone User Guide 55 Editing the Speed-dial Entries 1. Select the speed-dial entry you want to edit from the list and press the Select soft key. 2. Select one of the following menu options by pressing the Navigation keys (up or down) and press the Select soft key: Edit number ...

Avaya 3631 Wireless Telephone User Guide 56 Delete All You can delete all Contacts entries at once. - When a confirming message appears, press the Delete soft key to delete all of the entries in the memory(ies). Then enter the phone password and press the Ok soft key. The password is preset to ‘ 000...

Avaya 3631 Wireless Telephone User Guide 57 Group Setting You can change the settings of the five predef ined caller groups. 1. Select a caller group by pressing the Navigation keys(up or down) and press the Select soft key. 2. Scroll to a setting option by pressing the Navigation keys(up or down) a...

Avaya 3631 Wireless Telephone User Guide 58 Memory Status You can check how many names are stored in phone’s memory. When you have finished, press the soft key or the key to exit.

Avaya 3631 Wireless Telephone User Guide 59 Call Log Via Call Log menu, you can view the following: • Calls you missed, received or dialed • Time of your calls You also can access the Call Log by pressing the key in Idle Mode. Missed Calls This option lets you view the last 20 unanswered calls if th...

Avaya 3631 Wireless Telephone User Guide 60 Received Calls This option lets you view the last 20 received calls if the caller line identification is available. The number, or name if available, displays. To view additional details on a particular call, scroll to the call and press the Select soft ke...

Avaya 3631 Wireless Telephone User Guide 61 Outgoing Calls This option lets you view the last 20 dialed numbers. The number, or name if available, displays. To view additional details on a particular call, scroll to the call and press the Select soft key. The number, date, and time of the call are d...

Avaya 3631 Wireless Telephone User Guide 63 Calendar The calendar helps you to keep track of your schedule, calls that you need to make, tasks that you need to do, and anniversaries. You can set an alarm to ring when the date set for a schedule is reached. Consulting the Calendar To Press the move t...

Avaya 3631 Wireless Telephone User Guide 64 Creating a New Memo 1. Scroll to a date on the calendar, referring to ‘Calendar(Menu 6.2)’ section of this guide, and press the Select soft key. 2. Write your memo and press the Ok soft key. For further information about how to enter characters, see ‘Enter...

Avaya 3631 Wireless Telephone User Guide 65 Viewing Your Calendar Memos A date that has a memo associated with it is highlighted in a purple box within the Calendar. If you select a date when events have already been scheduled, the number of memos of each type is shown at the bottom of the calendar....

Avaya 3631 Wireless Telephone User Guide 66 Alarm Clock This application allows you to set an alarm to ring at a specific time. You can set up to three alarms or set the phone to ring an alarm when it is switched off. To set an alarm: 1. Select either Morning call, Alarm1 or Alarm2 by pressing the N...

Avaya 3631 Wireless Telephone User Guide 68 Calculator You can use the phone as a calculator. The calculator performs basic arithmetic functions, such as addition, subtraction, multiplication, division and remainder computation. To perform a calculation: 1. Enter the first number using the number ke...

Avaya 3631 Wireless Telephone User Guide 70 Text Entry At many times while you are using your phone, you need to enter text, such as when storing a name in the Contacts, writing a new message, creating your personal greeting or scheduling events on your calendar. You are provided with the following ...

Avaya 3631 Wireless Telephone User Guide 72 If you want to exit the menu without changing the mode, press the soft key or key or Cancel key. 3. Press the Select soft key to confirm the highlighted text input mode. Quickly Changing the Text Input Mode Press the key as follows. To switch between the P...

Avaya 3631 Wireless Telephone User Guide 73 Using the T9 Mode To type a word in the T9 mode: 1. Start entering the word by pressing keys 2 to 9 . Press each key only once for each letter. Example: To enter ‘hello’ in the T9 mode, press the 4 , 3 , 5 , 5 , and 6 keys. The word you are typing appears ...

Avaya 3631 Wireless Telephone User Guide 74 mode, or proceed as follows: 1. Press the Spell soft key, or press and hold down the right soft key and select the Add word option. 2. Enter the word you want to add using the ABC mode and press the Ok soft key. The word is saved in the T9 dictionary and i...

Avaya 3631 Wireless Telephone User Guide 75 Changing the Case To change the case of the next letter(s) that you type, press the * key. There are three cases: Lower Case (no indicator) Initial Capital ( © ) Capital Lock ( © ) Inserting a Space To insert a space between words, press the # key. Enterin...

Avaya 3631 Wireless Telephone User Guide 76 Clearing Letters and Words To clear the letter to the left of the cursor, press the Cancel key . You can clear all of the letters on the display by pressing and holding the Cancel key . Returning to the Previous Screen When the text input field is cleared,...

Avaya 3631 Wireless Telephone User Guide 77 Using the ABC Mode When typing in the ABC mode, press the key labeled with the required letter: - Once for the first letter - Twice for the second letter - And so on Example: To display the letter ‘C’, quickly press the 2 key three times. To display the le...

Avaya 3631 Wireless Telephone User Guide 80 Using the Symbolic Mode The Symbolic mode enables you to enter symbols in your text. Press the key as follows. To Press the display more symbols Up or Down key enter a symbol corresponding number key return to the previous text input mode Ok soft key or Ca...

81 TROUBLESHOOTING When the ‘ Login Proceeding ’ message is displayed in the window. This may mean your Call server link is down. Please wait for 5 minutes. If the problem persists, reboot the phone When you do not hear dial tone after pressing the off-hook button. Retry after 5 minutes. If the prob...

82 ANNEX Index A Alert Type................................................... 11 A-menu(Avaya menu).................................. 11 B Bridged Calls .............................................. 33 Button Description ........................................ 7 C Call log...........................