Avaya R3.0 - Manual

Maintenance Overview 6 Secure Services Gateway (SSG) Maintenance Guide Related resources You can download the following documents at http://support.avaya.com/sac . Table 1: Related Resources Document Title Document No. Content SSG and NIU Installation and Configuration 19-300173 Procedures for hardw...

Maintenance Overview 8 Secure Services Gateway (SSG) Maintenance Guide Linux operating system manuals For detailed information on the Red Hat Enterprise Linux Standard 3.0 operating system, Avaya recommends that you see the Red Hat web site to download manuals you may need. To obtain the appropriate...

Issue 6 August 2005 9 Chapter 2: Hardware Upgrade and Maintenance In this chapter This chapter describes how to maintain and replace various hardware components of the SSG server. This chapter contains the following sections: ● Installation guidelines ● Removing the cover of the x305 IBM server ● Re...

Hardware Upgrade and Maintenance 10 Secure Services Gateway (SSG) Maintenance Guide System reliability guidelines To help ensure proper system cooling and system reliability, make sure that: ● Each of the drive bays has a drive or a filler panel. ● Space is available around the server to allow the s...

Installation guidelines Issue 6 August 2005 11 General safety guidelines Follow these rules to ensure general safety: ● Observe good housekeeping in the area of the machines during and after maintenance. ● When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute ...

Hardware Upgrade and Maintenance 12 Secure Services Gateway (SSG) Maintenance Guide Replacing the hard drive The server comes with one integrated drive electronics (IDE) CD-ROM drive, one 1.44 MB diskette drive, and a hard disk drive. This section contains the following topics: ● Tasks to replace th...

Hardware Upgrade and Maintenance 14 Secure Services Gateway (SSG) Maintenance Guide Replacing the hard drive in an x305 IBM server This procedure consists of the following steps: 1. Removing the cover of the x305 IBM server 2. Removing the hard drive from the x305 IBM server 3. Installing the new ha...

Hardware Upgrade and Maintenance 16 Secure Services Gateway (SSG) Maintenance Guide Removing the hard drive from the x305 IBM server To remove the hard drive from the server: 1. Locate the drive cage in the left-hand corner of the front of the server. See Figure 2 . Figure 2: Removing and replacing ...

Replacing the hard drive Issue 6 August 2005 17 4. Unplug the two power connectors from the back of the CD-ROM drive and the hard drive. You must release the power connector on the CD-ROM drive by gently bending the side spring clip holding it in place. 5. Loosen the captive screw next to the drive ...

Hardware Upgrade and Maintenance 18 Secure Services Gateway (SSG) Maintenance Guide Replacing the hard drive in an x306 IBM server This procedure consists of the following steps: 1. Removing the hard drive from the x306 IBM server 2. Installing the new hard drive in the x306 IBM server Removing the ...

Replacing the x305 IBM server’s RSA Issue 6 August 2005 19 Installing the new hard drive in the x306 IBM server To install the new hard drive: 1. Position the hard drive on the drive tray and secure with the four screws. 2. Slide the hard drive into the server (see Figure 3: Removing and installing ...

Hardware Upgrade and Maintenance 20 Secure Services Gateway (SSG) Maintenance Guide Replacing the server’s dual NIC For information on how to replace the x305 or x306 IBM server’s dual network interface card (NIC), see Job Aids for Field Replacements: Avaya S8500 Media Servers , document number 03-3...

Issue 6 August 2005 21 Chapter 3: Server Initialization and Shutdown Chapter contents This chapter describes various maintenance aspects of servers and their troubleshooting, including: ● Server initialization ● System shutdown Server initialization After a server is powered on, software/firmware mo...

Server Initialization and Shutdown 22 Secure Services Gateway (SSG) Maintenance Guide System shutdown Use the shutdown command to shut down the system. To shut down the system, the root user may issue the /sbin/shutdown command. The shutdown main page has a complete list of options, but the two most...

Issue 6 August 2005 23 Chapter 4: Operating System Monitoring Chapter contents This section describes how to monitor the various operating system functions. This includes: ● Gathering system information ● Monitoring system processes ● Additional resources Gathering system information Before configur...

Operating System Monitoring 24 Secure Services Gateway (SSG) Maintenance Guide The top command displays currently running processes and important information about the process, including their memory and CPU usage. The list is both real-time and interactive. To exit top , press the q key. Useful int...

Monitoring system processes Issue 6 August 2005 25 File systems The df command reports the systems’ disk space usage. If you type the command df at a shell prompt, the output looks similar to the following: By default, this utility shows the partition size in 1 kilobyte blocks and the amount of used...

Operating System Monitoring 26 Secure Services Gateway (SSG) Maintenance Guide For example, lspci can be used to determine the manufacturer, model, and memory size of a system’s video card: 01:00.0 VGA compatible controller: Matrox Graphics, Inc. MGA G400 AGP (rev 04) \ (prog-if 00 [VGA]) Subsystem:...

Issue 6 August 2005 27 Chapter 5: Operating System Recovery Chapter contents This chapter describes how to recover from problems with the Red Hat Enterprise Linux Server Edition 3.0 operating system. The topics included in this section are: ● Hardware/software problems ● Booting into single-user mod...

Operating System Recovery 28 Secure Services Gateway (SSG) Maintenance Guide Booting into rescue mode Rescue mode provides the ability to boot a small Red Hat Enterprise Linux environment entirely from a diskette, CD-ROM, or some other boot method instead of the system's hard drive. During normal op...

Operating System Recovery 30 Secure Services Gateway (SSG) Maintenance Guide Booting into single-user mode The advantage of single-user mode is that you do not need a boot diskette or CD-ROM. However, it does not give you the option to ● mount the file systems as read-only or ● not mount them at all...

Booting into emergency mode Issue 6 August 2005 31 Booting into emergency mode In emergency mode, you are booted into the most minimal environment. The root file system is mounted read-only and the setup is minimal. The advantage of emergency mode over single-user mode is that the init files are not...

Issue 6 August 2005 33 Chapter 6: SSG Configuration Backup and Restore Chapter contents This section describes how to backup and restore the Secure Services Gateway (SSG) configuration: ● Backing up the SSG configuration ● Restoring the SSG configuration Backing up the SSG configuration Avaya recomm...

SSG Configuration Backup and Restore 36 Secure Services Gateway (SSG) Maintenance Guide Restoring the SSG configuration To restore the SSG configuration: 1. Log onto the machine as the avadmin user 2. Copy the backup file to the home directory of avadmin . 3. Stop the SSG software by entering the fo...