Page 2 - Contents
Page 2 - Contents Page 2 - Contents IP Office Installation Manual 40DHB0002USCL – Issue 9 (28th October 2003) Introduction .................................................................................................................................................5 General .........................
Page 4 - Technical Data; Port Pinouts; Index
Page 4 - Contents Page 4 - Contents IP Office Installation Manual 40DHB0002USCL – Issue 9 (28th October 2003) IP Office Operation in EU ................................................................................................................................................................ 62 ...
Page 5 - Introduction; General; Avaya IP Office Platforms :; Safety and Homologation Statements :; IP401 Compact Office Platform
Introduction General - Page 5 IP Office Installation Manual Introduction - Page 5 40DHB0002USCL – Issue 9 (28th October 2003) General Introduction General This manual covers the installation of your Avaya IP401/403/406/412 Office equipped with software release Level 1.0+ through to 2.0+. It is inten...
Page 6 - IP401 Compact Office 2 supports:
Page 6 - General IP401 Compact Office Platform Page 6 - IP401 Compact Office Platform IP Office Installation Manual General 40DHB0002USCL – Issue 9 (28th October 2003) General The IP401 Compact Office system platform is supplied in two variants: IP401 Compact Office 2 supports: Two digital and two a...
Page 7 - IP401 Compact Office - Front View; Port connections; must not; Cascade; Cables
IP401 Compact Office Platform IP401 Compact Office - Front View - Page 7 IP Office Installation Manual IP401 Compact Office Platform - Page 7 40DHB0002USCL – Issue 9 (28th October 2003) IP401 Compact Office - Front View IP401 Compact Office - Front View DT Ports 1-4 Green LEDs - Terminal connected Y...
Page 8 - IP401 Compact Office - Rear View; must be; Port Pinouts and Cables
Page 8 - IP401 Compact Office - Rear View IP401 Compact Office Platform Page 8 - IP401 Compact Office Platform IP Office Installation Manual IP401 Compact Office - Rear View 40DHB0002USCL – Issue 9 (28th October 2003) IP401 Compact Office - Rear View DC Power I/P Socket DTE Port W AN Port External O...
Page 9 - Typical Configuration; Kit List
IP401 Compact Office Platform IP401 Compact Office - Rear View - Page 9 IP Office Installation Manual IP401 Compact Office Platform - Page 9 40DHB0002USCL – Issue 9 (28th October 2003) IP401 Compact Office - Rear View Typical Configuration Scenario: A customer requiring a voice and data solution for...
Page 10 - IP403 Office Platform; Expansion Modules
Page 10 - General IP403 Office Platform Page 10 - IP403 Office Platform IP Office Installation Manual General 40DHB0002USCL – Issue 9 (28th October 2003) IP403 Office Platform General The IP403 Office base unit supports up to eight digital and two analog telephones. This can be expanded, by use of 3...
Page 11 - IP403 Office - Front View; must
IP403 Office Platform IP403 Office - Front View - Page 11 IP Office Installation Manual IP403 Office Platform - Page 11 40DHB0002USCL – Issue 9 (28th October 2003) IP403 Office - Front View IP403 Office - Front View Yellow LEDs LEDs 1-3 = Expansion Ports 1-3 status LEDs 4-7 = ISDN 1-4 status LED 8 =...
Page 12 - IP403 Office - Rear View; Slot A
Page 12 - IP403 Office - Rear View IP403 Office Platform Page 12 - IP403 Office Platform IP Office Installation Manual IP403 Office - Rear View 40DHB0002USCL – Issue 9 (28th October 2003) IP403 Office - Rear View DC Power I/P Socket DTE Port WAN Port Slot A is normally blank, but can contain an ANAL...
Page 14 - IP406 Office Platform
Page 14 - General IP406 Office Platform Page 14 - IP406 Office Platform IP Office Installation Manual General 40DHB0002USCL – Issue 9 (28th October 2003) IP406 Office Platform General The IP406 Office base unit supports up to 180 extensions by using up to 6 Expansion modules. Connection to trunks is...
Page 15 - IP406 Office - Front View; LAN Ports
IP406 Office Platform IP406 Office - Front View - Page 15 IP Office Installation Manual IP406 Office Platform - Page 15 40DHB0002USCL – Issue 9 (28th October 2003) IP406 Office - Front View IP406 Office - Front View Expansion Ports 1 Green Status LEDs Cascade Switch for Port 8 ISDN Ports 1 Green Sta...
Page 16 - IP406 Office - Rear View
Page 16 - IP406 Office - Rear View IP406 Office Platform Page 16 - IP406 Office Platform IP Office Installation Manual IP406 Office - Rear View 40DHB0002USCL – Issue 9 (28th October 2003) IP406 Office - Rear View Slots A and B can contain any combination of ANALOG or BRI or PRI Trunk Modules (Slot B...
Page 17 - Typical Configurations
IP406 Office Platform IP406 Office - Rear View - Page 17 IP Office Installation Manual IP406 Office Platform - Page 17 40DHB0002USCL – Issue 9 (28th October 2003) IP406 Office - Rear View Typical Configurations Scenario 1: A business requiring 60 analog Telephones and 8 Basic Rate ISDN lines (16 cha...
Page 18 - IP412 Office Platform
Page 18 - General IP412 Office Platform Page 18 - IP412 Office Platform IP Office Installation Manual General 40DHB0002USCL – Issue 9 (28th October 2003) IP412 Office Platform General The IP412 Office base unit supports up to 360 extensions by using up to12 Expansion modules. Connection to trunks is...
Page 19 - IP412 Office - Front View
IP412 Office Platform IP412 Office - Front View - Page 19 IP Office Installation Manual IP412 Office Platform - Page 19 40DHB0002USCL – Issue 9 (28th October 2003) IP412 Office - Front View IP412 Office - Front View Expansion Ports 1-12 Green Status LEDS Unit Status LED Red = Alive but not initiated...
Page 20 - IP412 Office - Rear View
Page 20 - IP412 Office - Rear View IP412 Office Platform Page 20 - IP412 Office Platform IP Office Installation Manual IP412 Office - Rear View 40DHB0002USCL – Issue 9 (28th October 2003) IP412 Office - Rear View DC Power I/P Socket Expansion Ports 1-12 WAN Port External O/P Socket Audio I/P Socket ...
Page 23 - DT ports
Expansion Modules IP400 Digital Terminal 16/30 - Page 23 IP Office Installation Manual Expansion Modules - Page 23 40DHB0002USCL – Issue 9 (28th October 2003) IP400 Digital Terminal 16/30 Expansion Modules Dependent upon configuration requirements, combinations of the following Expansion Modules are...
Page 24 - DS
Page 24 - IP400 Digital Stations 16/30 Expansion Modules Page 24 - Expansion Modules IP Office Installation Manual IP400 Digital Stations 16/30 40DHB0002USCL – Issue 9 (28th October 2003) IP400 Digital Stations 16/30 The IP400 Digital Station Expansion Module similar to the IP400 Digital Terminal Ex...
Page 25 - Front View; Rear View
Expansion Modules IP400 So8 - Page 25 IP Office Installation Manual Expansion Modules - Page 25 40DHB0002USCL – Issue 9 (28th October 2003) IP400 So8 IP400 So8 The So8 Module is only applicable to countries that support the ETSI signaling protocol (see page 31). Front View Phone Ports 1 - 8 Green LE...
Page 28 - Country Variants; IP400 Office Systems; IP401 Compact Office
Page 28 - IP400 Office Systems Country Variants Page 28 - Country Variants IP Office Installation Manual IP400 Office Systems 40DHB0002USCL – Issue 9 (28th October 2003) Country Variants The following are lists of the country variants for each IP400 Office platform, trunk module kits, Integral modul...
Page 29 - BRI Trunk Interface Module
Country Variants Integral Module Kits - Page 29 IP Office Installation Manual Country Variants - Page 29 40DHB0002USCL – Issue 9 (28th October 2003) Integral Module Kits Integral Module Kits Voice Compression Modules (VCM) Variants Country SAP Code IP400 VCM 5 expansion kit ALL 700185119 IP400 VCM 1...
Page 30 - Power Supplies
Page 30 - Power Supplies Country Variants Page 30 - Country Variants IP Office Installation Manual Power Supplies 40DHB0002USCL – Issue 9 (28th October 2003) Power Supplies Common Lump-in-Line Power Supply units are supplied with each IP Office/Expansion Module. However, the power leads are county s...
Page 31 - IP Office Rack Mounting Kits; Rack Mounting Kit; IP400 Digital Terminals
Country Variants IP Office Rack Mounting Kits - Page 31 IP Office Installation Manual Country Variants - Page 31 40DHB0002USCL – Issue 9 (28th October 2003) IP Office Rack Mounting Kits IP Office Rack Mounting Kits Rack Mounting Kit Variant Country SAP Code Rack Mounting kit for 19 inch racks ALL 70...
Page 32 - Preparing for Installation; This section covers :; Tools & Parts Required; not supplied
Page 32 - Introduction Preparing for Installation Page 32 - Preparing for Installation IP Office Installation Manual Introduction 40DHB0002USCL – Issue 9 (28th October 2003) Preparing for Installation Introduction This section reviews the requirements for installing an IP Office system. You must mee...
Page 33 - Space requirements; Environmental requirements; IMPORTANT SAFETY INSTRUCTIONS; SAVE THESE INSTRUCTIONS.
Preparing for Installation Space requirements - Page 33 IP Office Installation Manual Preparing for Installation - Page 33 40DHB0002USCL – Issue 9 (28th October 2003) Space requirements Space requirements Check that the planned location meets the following requirements. Height : A IP401 Compact Offi...
Page 34 - Power Supply requirements; IP Office Base Unit and Expansion Modules :; switched
Page 34 - Power Supply requirements Preparing for Installation Page 34 - Preparing for Installation IP Office Installation Manual Power Supply requirements 40DHB0002USCL – Issue 9 (28th October 2003) Power Supply requirements IP Office Base Units and Expansion Modules should only be connected to a c...
Page 35 - Grounding; Protective Ground; Functional Ground
Preparing for Installation Grounding - Page 35 IP Office Installation Manual Preparing for Installation - Page 35 40DHB0002USCL – Issue 9 (28th October 2003) Grounding Grounding Provision is made for both protective ground (earthing) and functional ground (earthing). In addition, where the installat...
Page 36 - Out of Building Telephone Installations
Page 36 - Out of Building Telephone Installations Preparing for Installation Page 36 - Preparing for Installation IP Office Installation Manual Out of Building Telephone Installations 40DHB0002USCL – Issue 9 (28th October 2003) Out of Building Telephone Installations Installation of telephone and/or...
Page 37 - Rack Mounting Barrier Boxes; must not be used
Preparing for Installation Out of Building Telephone Installations - Page 37 IP Office Installation Manual Preparing for Installation - Page 37 40DHB0002USCL – Issue 9 (28th October 2003) Out of Building Telephone Installations Rack Mounting Barrier Boxes Where more than three Avaya IP400 Phone Barr...
Page 38 - Installing a New System; Unpacking; Unpacking and checking :
Page 38 - Unpacking Installing a New System Page 38 - Installing a New System IP Office Installation Manual Unpacking 40DHB0002USCL – Issue 9 (28th October 2003) Installing a New System Unpacking Before proceeding with installation, ensure that you have read the notes covered in Preparing for Instal...
Page 39 - Initial Assembly; Perform the following:
Installing a New System Initial Assembly - Page 39 IP Office Installation Manual Installing a New System - Page 39 40DHB0002USCL – Issue 9 (28th October 2003) Initial Assembly Initial Assembly Prior to initial assembly and mounting (rack or free standing) of your system, check that: • For Analog Tru...
Page 40 - Installation of Integral Modules; Procedure
Page 40 - Initial Assembly Installing a New System Page 40 - Installing a New System IP Office Installation Manual Initial Assembly 40DHB0002USCL – Issue 9 (28th October 2003) Installation of Integral Modules To install an integral module in an IP Office system, follow the pictorial instructions giv...
Page 41 - Installation of Voice Compression Modules (VCM)
Installing a New System Initial Assembly - Page 41 IP Office Installation Manual Installing a New System - Page 41 40DHB0002USCL – Issue 9 (28th October 2003) Initial Assembly Installation of Voice Compression Modules (VCM) Optional Voice Compression Modules (only one for IP 403/IP406 module and a m...
Page 42 - Dual Modem Module
Page 42 - Initial Assembly Installing a New System Page 42 - Installing a New System IP Office Installation Manual Initial Assembly 40DHB0002USCL – Issue 9 (28th October 2003) Dual Modem Module An optional Dual Modem Module (see pages 10, 14 and 18) is fitted to an IP Office base unit as follows: Pr...
Page 43 - Rack Mounting Assembly Instructions
Installing a New System Initial Assembly - Page 43 IP Office Installation Manual Installing a New System - Page 43 40DHB0002USCL – Issue 9 (28th October 2003) Initial Assembly Rack Mounting Assembly Instructions IP403, 406, 412 and expansion modules can be mounted in any standard 19" rack as fol...
Page 44 - IP401 Compact Office Wall Mounting
Page 44 - IP401 Compact Office Wall Mounting Installing a New System Page 44 - Installing a New System IP Office Installation Manual IP401 Compact Office Wall Mounting 40DHB0002USCL – Issue 9 (28th October 2003) IP401 Compact Office Wall Mounting All variants of the IP401 Compact Office can be eithe...
Page 45 - IP401 Expansion and Installation of Integral Modules
Installing a New System IP401 Expansion and Installation of Integral Modules - Page 45 IP Office Installation Manual Installing a New System - Page 45 40DHB0002USCL – Issue 9 (28th October 2003) IP401 Expansion and Installation of Integral Modules IP401 Expansion and Installation of Integral Modules...
Page 46 - Basic System Programming; Programming Tools; PC to IP Office LAN Port Connection; LAN Network Connection:
Page 46 - Introduction Basic System Programming Page 46 - Basic System Programming IP Office Installation Manual Introduction 40DHB0002USCL – Issue 9 (28th October 2003) Basic System Programming Introduction This sections covers only the most basic aspects of system programming required to install a...
Page 47 - Initial Programming; Using the IP Office Installation Wizard:; OR
Basic System Programming Initial Programming - Page 47 IP Office Installation Manual Basic System Programming - Page 47 40DHB0002USCL – Issue 9 (28th October 2003) Initial Programming Initial Programming All the software used to configure and manage the IP Office system must be installed on your PC ...
Page 48 - Using the IP Office Manager Application:
Page 48 - Initial Programming Basic System Programming Page 48 - Basic System Programming IP Office Installation Manual Initial Programming 40DHB0002USCL – Issue 9 (28th October 2003) Using the IP Office Manager Application: This application is recommended for experienced installers. From the Progra...
Page 49 - Software Upgrades
Basic System Programming Initial Programming - Page 49 IP Office Installation Manual Basic System Programming - Page 49 40DHB0002USCL – Issue 9 (28th October 2003) Initial Programming Software Upgrades As the IP Office Manager upgrade procedure require the existing Manager application to be removed,...
Page 50 - Upgrading an IP403 to Software Level 2.0
Page 50 - Initial Programming Basic System Programming Page 50 - Basic System Programming IP Office Installation Manual Initial Programming 40DHB0002USCL – Issue 9 (28th October 2003) Upgrading an IP403 to Software Level 2.0 1. Right click on Start and select Explore | Program Files | Avaya | IP Off...
Page 51 - Telephone Installation; Checking Telephones; While; Connecting & Testing IP Office Telephones; To check a IP Office telephone :
Telephone Installation Checking Telephones - Page 51 IP Office Installation Manual Telephone Installation - Page 51 40DHB0002USCL – Issue 9 (28th October 2003) Checking Telephones Telephone Installation Checking Telephones It is preferable to leave connection of telephones until after installation o...
Page 52 - Connecting & Checking Two-Wire Telephones; To test a power fail socket :
Page 52 - Checking Telephones Telephone Installation Page 52 - Telephone Installation IP Office Installation Manual Checking Telephones 40DHB0002USCL – Issue 9 (28th October 2003) Connecting & Checking Two-Wire Telephones All two-wire devices (POTS) should be tested according to the manufacturer...
Page 53 - Wall Mounting 2000 Series Telephones; To wall mount an IP Office telephone :; Telephones
Telephone Installation Wall Mounting 2000 Series Telephones - Page 53 IP Office Installation Manual Telephone Installation - Page 53 40DHB0002USCL – Issue 9 (28th October 2003) Wall Mounting 2000 Series Telephones Wall Mounting 2000 Series Telephones Mounting brackets exist which clip onto the base ...
Page 56 - System Handover; Checklist
Page 56 - Checklist System Handover Page 56 - System Handover IP Office Installation Manual Checklist 40DHB0002USCL – Issue 9 (28th October 2003) System Handover Checklist Equipment : – Have all extensions been tested? – Have all exchange lines been tested? – Have all private wires been tested? – Is...
Page 57 - Safety and Homologation Statements; Lithium Batteries
Safety and Homologation Statements Lithium Batteries - Page 57 IP Office Installation Manual Safety and Homologation Statements - Page 57 40DHB0002USCL – Issue 9 (28th October 2003) Lithium Batteries Safety and Homologation Statements CE Mark The "CE" mark affixed to this equipment means tha...
Page 58 - Electromagnetic Interference Information; Federal Communications Commission (FCC); WARNING
Page 58 - Electromagnetic Interference Information Safety and Homologation Statements Page 58 - Safety and Homologation Statements IP Office Installation Manual Electromagnetic Interference Information 40DHB0002USCL – Issue 9 (28th October 2003) Electromagnetic Interference Information Federal Commu...
Page 59 - Trunk Interface Modules; Interface Modules
Safety and Homologation Statements Trunk Interface Modules - Page 59 IP Office Installation Manual Safety and Homologation Statements - Page 59 40DHB0002USCL – Issue 9 (28th October 2003) Trunk Interface Modules Trunk Interface Modules Rest Of World (ROW) To ensure the validation of the approvals in...
Page 60 - Further Information and Product Updates; Support Telephone Numbers; In the USA only; Outside the USA
Page 60 - Further Information and Product Updates Safety and Homologation Statements Page 60 - Safety and Homologation Statements IP Office Installation Manual Further Information and Product Updates 40DHB0002USCL – Issue 9 (28th October 2003) Further Information and Product Updates Further informat...
Page 61 - Regulatory Instructions for Use; IP Office Operation in Australia
Safety and Homologation Statements Regulatory Instructions for Use - Page 61 IP Office Installation Manual Safety and Homologation Statements - Page 61 40DHB0002USCL – Issue 9 (28th October 2003) Regulatory Instructions for Use Regulatory Instructions for Use Any changes or modifications not express...
Page 62 - IP Office Operation in EU; FCC Notification; Notification to the Telephone Companies.
Page 62 - Regulatory Instructions for Use Safety and Homologation Statements Page 62 - Safety and Homologation Statements IP Office Installation Manual Regulatory Instructions for Use 40DHB0002USCL – Issue 9 (28th October 2003) IP Office Operation in EU 1. 999 and 112 calls must not be barred. Doing...
Page 63 - Description
Technical Data Port Pinouts - Page 63 IP Office Installation Manual Technical Data - Page 63 40DHB0002USCL – Issue 9 (28th October 2003) Port Pinouts Technical Data Port Pinouts This section provides the technical specifications for the IP Office ports with the exception of the USB port and cable. A...
Page 67 - DTE Cable; Pin Connections; End B
Technical Data Cables - Page 67 IP Office Installation Manual Technical Data - Page 67 40DHB0002USCL – Issue 9 (28th October 2003) Cables Cables This section provides information about the cables that are used with IP Office. Refer to page 63 for port pin out details. All of the following cables are...
Page 68 - DT Line Cord for Structured Cabling; must only be
Page 68 - Cables Technical Data Page 68 - Technical Data IP Office Installation Manual Cables 40DHB0002USCL – Issue 9 (28th October 2003) DT Line Cord for Structured Cabling SAP Code.:- 700047871 A B C D A RJ11 Plug. B RJ45 Plug. C Cable. D 4 meters/13.2ft. Pin Connections RJ11 Pin Number RJ45 Pin N...
Page 70 - LAN Interconnect Cable; GREEN; End A
Page 70 - Cables Technical Data Page 70 - Technical Data IP Office Installation Manual Cables 40DHB0002USCL – Issue 9 (28th October 2003) LAN Interconnect Cable SAP Code:- 700213465 Supply: The cable is supplied with the WAN3 Expansion Module. A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GR...
Page 71 - LAN Cable; GREY
Technical Data Cables - Page 71 IP Office Installation Manual Technical Data - Page 71 40DHB0002USCL – Issue 9 (28th October 2003) Cables LAN Cable SAP Code:- 700213481 A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREY . D 3 meters/9.84ft. Pin Connections End A Color Cable Notes End B 1 Whi...
Page 72 - LAN Crossover Cable; BLACK
Page 72 - Cables Technical Data Page 72 - Technical Data IP Office Installation Manual Cables 40DHB0002USCL – Issue 9 (28th October 2003) LAN Crossover Cable SAP Code:- 700213473 A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cross-over cable - BLACK . D 3 meters/9.84ft. Pin Connections End A Color C...
Page 73 - Expansion Interconnect Cable; BLUE
Technical Data Cables - Page 73 IP Office Installation Manual Technical Data - Page 73 40DHB0002USCL – Issue 9 (28th October 2003) Cables Expansion Interconnect Cable SAP Code:- 700213457 Supply: One per Expansion Module. A B C D A Shielded RJ45 Plug. B Shielded RJ45 Plug. C STP (Shielded Twisted Pa...
Page 77 - Telephone Converter Cables; Phone; RJ45 - Compatible Converter
Technical Data Cables - Page 77 IP Office Installation Manual Technical Data - Page 77 40DHB0002USCL – Issue 9 (28th October 2003) Cables Telephone Converter Cables The following diagrams show the pin-outs of various Structured Cabling Telephone Converters. The first two telephone converters shown p...
Page 78 - Port Safety Classification; Port Name; Compliance with FCC Rules; Transmit and Receive Gain Settings for PRI/T1 and Analog Ports
Page 78 - Port Safety Classification Technical Data Page 78 - Technical Data IP Office Installation Manual Port Safety Classification 40DHB0002USCL – Issue 9 (28th October 2003) Port Safety Classification The Avaya IP Office systems have the following ports: • Expansion ports • 10/100 BaseT LAN port...
Page 79 - Technical Specifications; Interface Information
Technical Data Technical Specifications - Page 79 IP Office Installation Manual Technical Data - Page 79 40DHB0002USCL – Issue 9 (28th October 2003) Technical Specifications Technical Specifications General Dimensions (unboxed) IP401: Width: 255mm (10"). Height: 71mm (2.8") Depth: 235mm (9.3...
Page 80 - Protocols; Protocol; Internal Data Channels
Page 80 - Technical Specifications Technical Data Page 80 - Technical Data IP Office Installation Manual Technical Specifications 40DHB0002USCL – Issue 9 (28th October 2003) Protocols Protocol Information A-Law - - - PCM encoding (mainly used outside N.America) µ -Law - - - PCM encoding (mainly used...
Page 82 - SNMP Functionality
Page 82 - Technical Specifications Technical Data Page 82 - Technical Data IP Office Installation Manual Technical Specifications 40DHB0002USCL – Issue 9 (28th October 2003) SNMP Functionality The IP Office SNMP Agent implements SNMPv1 on a read-only basis for security reasons. SNMP Agent Configurat...
Page 83 - Trap Generation; RFC1215 Generic SNMP Traps:; MIB Loading
Technical Data Technical Specifications - Page 83 IP Office Installation Manual Technical Data - Page 83 40DHB0002USCL – Issue 9 (28th October 2003) Technical Specifications Trap Generation RFC1215 Generic SNMP Traps: Trap type Generated warmStart Upon soft reboot. coldStart Upon unexpected reboot s...
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