Page 3 - About this guide; About the ExpertNetTM Lite Assessment Tool
ExpertNet Lite Assessment Tool - User Guide 1 About this guide This guide is intended for BusinessPartners and Avaya Associates using the ExpertNet ™ Lite Assessment Tool (ELAT) for the first time. It describes how to get started and how to use ELAT for customers purchasing an IP Telephony solution ...
Page 4 - ExpertNet Lite Assessment Tool Architecture
ExpertNet Lite Assessment Tool - User Guide 2 ExpertNet Lite Assessment Tool Architecture ● ExpertNet ™ Lite Assessment Tool Controller – Runs on a PC to measure delay and packet loss and to produce a dataset. ● Avaya Traffic Simulator – A remote agent that is deployed on various PCs on the customer...
Page 5 - Requirements for ELAT Controller
ExpertNet Lite Assessment Tool - User Guide 3 Requirements for ELAT Controller Hardware ● Standard IBM PC-compatible ● Intel x86 CPU or compatible, Pentium 1Ghz performance ● 512MB of RAM for Windows XP ● 3GB free disk space. Operating System ● Windows XPTM Professional Edition with Service Pack 2 ●...
Page 6 - Obtain the ELAT License File; BusinessPartners
ExpertNet Lite Assessment Tool - User Guide 4 Installing ExpertNet Lite Assessment Tool Controller Before installing ELAT, please ensure that all PCs on which ELAT will be installed are set up as follows: ● Disable screen savers. ● Disable any time synchronization services. ● Check the Power control...
Page 7 - Install the Controller; Launch the Program
ExpertNet Lite Assessment Tool - User Guide 5 Install the Controller Download the ELAT Controller (a 40Mb binary file) from http://support.avaya.com . The installation typically takes less than 5 minutes. For more detail about installing the Controller, refer to Appendix A: Installing the Controller...
Page 8 - Configuring the ELAT Controller; Step 1. General Settings
ExpertNet Lite Assessment Tool - User Guide 6 Configuring the ELAT Controller To run the ELAT Controller Configuration wizard, select Configuration > Modify Configuration. You can review all the parameters and accept the defaults or change any parameter as per your network needs. The most frequen...
Page 9 - Step 2: Network Discovery Options
ExpertNet Lite Assessment Tool - User Guide 7 * Default values for these fields should never be changed. Step 2: Network Discovery Options Each time the user selects Network Paths > Discover Paths menu item from ELAT’s main menu, the EDT tool discovers the network and leaves behind a topology fil...
Page 10 - Step 2.1: Location to Start Network Discovery
ExpertNet Lite Assessment Tool - User Guide 8 Step 2.1: Location to Start Network Discovery Steps 2.1 and 2.2 will only display if you selected the Discover Topology option. Discover Topology Select this option if you want the Controller to discover network topology from scratch. Steps 2.1 and 2.2 i...
Page 11 - Step 3: SNMP Read Community Strings
ExpertNet Lite Assessment Tool - User Guide 9 Step 2.2: Parts of Network to Discover Step 3: SNMP Read Community Strings Read Community strings are used to retrieve SNMP data from the customer network. Without the community strings we cannot retrieve retrieve performance criteria (CPU, interface) fr...
Page 13 - Step 4: SNMP Settings
ExpertNet Lite Assessment Tool - User Guide 11 Step 4: SNMP Settings On this page you can set values for SNMP requests sent on the network. These settings rarely need to be changed. Poll Interval of Single Node Poll interval defines the interval for sending SNMP requests to a single node on the netw...
Page 14 - Step 5: Ping Settings
ExpertNet Lite Assessment Tool - User Guide 12 Step 5: Ping Settings On this page you have the option to change the default settings for Ping tests run on the network. Again, these settings rarely need to be modified. Average Number of Polls/Sec Determines the frequency of sending ping probes to the...
Page 15 - Step 6: RTP General Configuration
ExpertNet Lite Assessment Tool - User Guide 13 Step 6: RTP General Configuration On this page you have the option to change the default settings for RTP tests run on the network. All RTP tests that are added automatically will use these settings. You can manually add further RTP tests with different...
Page 16 - Step 7: RTP Ports Configuration
ExpertNet Lite Assessment Tool - User Guide 14 Step 7: RTP Ports Configuration In this page you must configure the port settings that will be used against the test agents. RTP Ports Range Defines the starting port for the range of ports which can be used for RTP tests. The typical range for RTP test...
Page 17 - Installing the Avaya traffic Simulator
ExpertNet Lite Assessment Tool - User Guide 15 Install and Configure the Avaya Traffic Simulator Installing the Avaya traffic Simulator Install the Avaya Traffic Simulator on each remote endpoint you want to test. Each remote endpoint MUST be on the same Voice VLAN on which the VoIP equipment will b...
Page 18 - Add RTP Tests; About RTP Paths
ExpertNet Lite Assessment Tool - User Guide 16 Adding RTP Tests and Ping Tests - Populating the Network Paths View Add RTP Tests About RTP Paths An RTP path is a route from the ELAT controller to an edge PC that has the Avaya Traffic Simulator installed. RTP paths can optionally be tracerouted. As m...
Page 20 - Add Ping Tests; About Ping Paths; Adding Ping Tests Manually
ExpertNet Lite Assessment Tool - User Guide 18 Add Ping Tests About Ping Paths A ping path is a route from the ELAT controller to any edge device. Ping paths may optionally be tracerouted. Like RTP paths, if Ping paths are tracerouted, the routers discovered are represented in the Path Details View ...
Page 22 - Understanding the Network Paths View; RTP Tests
ExpertNet Lite Assessment Tool - User Guide 20 Understanding the Network Paths View All of the Network Paths or Tests that you have created are added in the Network Paths view. The icon at the beginning of each row indicates the type of test. The icons display in red for failed tests. The remaining ...
Page 23 - Ping Tests
ExpertNet Lite Assessment Tool - User Guide 21 RTP tests offer more complex settings than ping tests and it maybe worthwhile having multiple tests to the same endpoint with different settings to see whether there is an impact on the metrics gathered. See “Troubleshooting” on page 35 for more informa...
Page 25 - Verify the Tests
ExpertNet Lite Assessment Tool - User Guide 23 Verify the Tests When all of the tests you want to run are configured you should verify them to ensure that they can be run successfully. It is especially important to verify all RTP tests at least once as you may have firewall and port related issues w...
Page 26 - Begin Data Collection
ExpertNet Lite Assessment Tool - User Guide 24 Begin Data Collection At this point the Network Paths View should be populated with tests that provide a good coverage of your network, and all of these tests should be verified. Every ping test will collect raw Round Trip Time (RTT) data for all ingres...
Page 27 - Automatic Upload Notification
ExpertNet Lite Assessment Tool - User Guide 25 When the tool is finished running a dialog will display giving you the option to upload the gathered data so that a report can be generated. Click OK to upload. If the automatic upload fails for any reason, you can you the Upload button to try again, or...
Page 28 - Avaya Associates; When assessments are complete
ExpertNet Lite Assessment Tool - User Guide 26 Avaya Associates Avaya Associates should then access the ExpertNet Lite web server and download their report. For further information see Appendix C: Avaya Associates: Downloading the Report. Avaya BusinessPartners BusinessPartners will receive an email...
Page 29 - Analyzing the Report
ExpertNet Lite Assessment Tool - User Guide 27 Analyzing the Report Reports are generated in RTF format and can be viewed and edited in Microsoft Word. All reports contain the following sections: ● Introduction to Avaya Basic Assessment report ● Executive Summary ● Background on data ● Series of cha...
Page 30 - Overview Graphs
ExpertNet Lite Assessment Tool - User Guide 28 Overview Graphs ● Overview chart is available per path or target ● Delay and Jitter have maximum, average, and minimum values-max and min are only in the overview chart ● Average is over a 10 minute period
Page 31 - QoS Graphs
ExpertNet Lite Assessment Tool - User Guide 29 QoS Graphs Separate graphs displaying Delay Jitter and Loss are available for each target.
Page 32 - SNMP Data
ExpertNet Lite Assessment Tool - User Guide 30 SNMP Data If SNMP access to routers is enabled, and read community strings are available graphs displaying performance criteria will also be available. 1 . 1. This feature is only available for Cisco Routers, Cajun, Extreme, 3Com, Xylogics devices at th...
Page 34 - Troubleshooting
ExpertNet Lite Assessment Tool - User Guide 32 Troubleshooting Q: My customer does not want to give us the community string. Is there a workaround to not giving Avaya or its representatives the community string(s)? A: Without the community strings we cannot retrieve performance criteria (CPU, interf...
Page 40 - Installing the ExpertNetTM Lite Assessment Tool Controller; Installing the Avaya Traffic SimulatorTM
ExpertNet Lite Assessment Tool - User Guide 38 Appendix A: Installing the Controller and Test Agents Installing the ExpertNet™ Lite Assessment Tool Controller 1. Double-click on the installer icon2. Click Next.3. The license agreement is presented. Accept the agreement and click Next. 4. Keep the de...
Page 43 - Appendix B: Firewall Configuration; To configure Windows Firewall:
ExpertNet Lite Assessment Tool - User Guide 41 Appendix B: Firewall Configuration If you have installed Avaya ExpertNet Lite Assessment Tool or Avaya Traffic Simulator on a computer with a firewall installed, you may find that RTP tests fail. This may be due to the test data being discarded by the f...
Page 44 - To configure PC-Cillin Internet Security:; To configure Tiny Personal Firewall:
ExpertNet Lite Assessment Tool - User Guide 42 To configure PC-Cillin Internet Security: 1. Open PC-Cillin Internet Security2. Click Network Security along the left side.3. Click Edit.4. From the Personal Firewall Profile window, open the Exception List.5. Click Add.6. Enter the following informatio...
Page 45 - Download Report
ExpertNet Lite Assessment Tool - User Guide 43 Appendix C: Avaya Associates: Downloading the Report Download Report Once the dataset is uploaded, you will be able to view and analyze the data by generating a report. 1. Click on ExpertNet™ Lite Home link. Then click the View Datasets link.2. Click on...
Page 46 - Generate and Download Custom Reports
ExpertNet Lite Assessment Tool - User Guide 44 Generate and Download Custom Reports A custom report that excludes certain targets or paths can also be generated. 1. Select the Generate link in the Custom Report column on the View Datasets page.2. You will be presented with a graphical representation...
Page 47 - Glossary
ExpertNet Lite Assessment Tool - User Guide 45 Glossary End of Document ExpertNet™ Lite Assessment Tool A tool designed to assess whether a customer network is ready to support VoIP calls ExpertNet™ Discovery Tool Internet Protocol discovery, visualization, analysis and disply tool, bundled with the...