Avaya ELAT - Manual

ExpertNet Lite Assessment Tool - User Guide 4 Installing ExpertNet Lite Assessment Tool Controller Before installing ELAT, please ensure that all PCs on which ELAT will be installed are set up as follows: ● Disable screen savers. ● Disable any time synchronization services. ● Check the Power control...

ExpertNet Lite Assessment Tool - User Guide 5 Install the Controller Download the ELAT Controller (a 40Mb binary file) from http://support.avaya.com . The installation typically takes less than 5 minutes. For more detail about installing the Controller, refer to Appendix A: Installing the Controller...

ExpertNet Lite Assessment Tool - User Guide 6 Configuring the ELAT Controller To run the ELAT Controller Configuration wizard, select Configuration > Modify Configuration. You can review all the parameters and accept the defaults or change any parameter as per your network needs. The most frequen...

ExpertNet Lite Assessment Tool - User Guide 7 * Default values for these fields should never be changed. Step 2: Network Discovery Options Each time the user selects Network Paths > Discover Paths menu item from ELAT’s main menu, the EDT tool discovers the network and leaves behind a topology fil...

ExpertNet Lite Assessment Tool - User Guide 8 Step 2.1: Location to Start Network Discovery Steps 2.1 and 2.2 will only display if you selected the Discover Topology option. Discover Topology Select this option if you want the Controller to discover network topology from scratch. Steps 2.1 and 2.2 i...

ExpertNet Lite Assessment Tool - User Guide 9 Step 2.2: Parts of Network to Discover Step 3: SNMP Read Community Strings Read Community strings are used to retrieve SNMP data from the customer network. Without the community strings we cannot retrieve retrieve performance criteria (CPU, interface) fr...

ExpertNet Lite Assessment Tool - User Guide 11 Step 4: SNMP Settings On this page you can set values for SNMP requests sent on the network. These settings rarely need to be changed. Poll Interval of Single Node Poll interval defines the interval for sending SNMP requests to a single node on the netw...

ExpertNet Lite Assessment Tool - User Guide 12 Step 5: Ping Settings On this page you have the option to change the default settings for Ping tests run on the network. Again, these settings rarely need to be modified. Average Number of Polls/Sec Determines the frequency of sending ping probes to the...

ExpertNet Lite Assessment Tool - User Guide 13 Step 6: RTP General Configuration On this page you have the option to change the default settings for RTP tests run on the network. All RTP tests that are added automatically will use these settings. You can manually add further RTP tests with different...

ExpertNet Lite Assessment Tool - User Guide 14 Step 7: RTP Ports Configuration In this page you must configure the port settings that will be used against the test agents. RTP Ports Range Defines the starting port for the range of ports which can be used for RTP tests. The typical range for RTP test...

ExpertNet Lite Assessment Tool - User Guide 15 Install and Configure the Avaya Traffic Simulator Installing the Avaya traffic Simulator Install the Avaya Traffic Simulator on each remote endpoint you want to test. Each remote endpoint MUST be on the same Voice VLAN on which the VoIP equipment will b...

ExpertNet Lite Assessment Tool - User Guide 16 Adding RTP Tests and Ping Tests - Populating the Network Paths View Add RTP Tests About RTP Paths An RTP path is a route from the ELAT controller to an edge PC that has the Avaya Traffic Simulator installed. RTP paths can optionally be tracerouted. As m...

ExpertNet Lite Assessment Tool - User Guide 18 Add Ping Tests About Ping Paths A ping path is a route from the ELAT controller to any edge device. Ping paths may optionally be tracerouted. Like RTP paths, if Ping paths are tracerouted, the routers discovered are represented in the Path Details View ...

ExpertNet Lite Assessment Tool - User Guide 20 Understanding the Network Paths View All of the Network Paths or Tests that you have created are added in the Network Paths view. The icon at the beginning of each row indicates the type of test. The icons display in red for failed tests. The remaining ...

ExpertNet Lite Assessment Tool - User Guide 21 RTP tests offer more complex settings than ping tests and it maybe worthwhile having multiple tests to the same endpoint with different settings to see whether there is an impact on the metrics gathered. See “Troubleshooting” on page 35 for more informa...

ExpertNet Lite Assessment Tool - User Guide 23 Verify the Tests When all of the tests you want to run are configured you should verify them to ensure that they can be run successfully. It is especially important to verify all RTP tests at least once as you may have firewall and port related issues w...

ExpertNet Lite Assessment Tool - User Guide 24 Begin Data Collection At this point the Network Paths View should be populated with tests that provide a good coverage of your network, and all of these tests should be verified. Every ping test will collect raw Round Trip Time (RTT) data for all ingres...

ExpertNet Lite Assessment Tool - User Guide 25 When the tool is finished running a dialog will display giving you the option to upload the gathered data so that a report can be generated. Click OK to upload. If the automatic upload fails for any reason, you can you the Upload button to try again, or...

ExpertNet Lite Assessment Tool - User Guide 26 Avaya Associates Avaya Associates should then access the ExpertNet Lite web server and download their report. For further information see Appendix C: Avaya Associates: Downloading the Report. Avaya BusinessPartners BusinessPartners will receive an email...

ExpertNet Lite Assessment Tool - User Guide 27 Analyzing the Report Reports are generated in RTF format and can be viewed and edited in Microsoft Word. All reports contain the following sections: ● Introduction to Avaya Basic Assessment report ● Executive Summary ● Background on data ● Series of cha...

ExpertNet Lite Assessment Tool - User Guide 28 Overview Graphs ● Overview chart is available per path or target ● Delay and Jitter have maximum, average, and minimum values-max and min are only in the overview chart ● Average is over a 10 minute period

ExpertNet Lite Assessment Tool - User Guide 29 QoS Graphs Separate graphs displaying Delay Jitter and Loss are available for each target.

ExpertNet Lite Assessment Tool - User Guide 30 SNMP Data If SNMP access to routers is enabled, and read community strings are available graphs displaying performance criteria will also be available. 1 . 1. This feature is only available for Cisco Routers, Cajun, Extreme, 3Com, Xylogics devices at th...

ExpertNet Lite Assessment Tool - User Guide 32 Troubleshooting Q: My customer does not want to give us the community string. Is there a workaround to not giving Avaya or its representatives the community string(s)? A: Without the community strings we cannot retrieve performance criteria (CPU, interf...

ExpertNet Lite Assessment Tool - User Guide 38 Appendix A: Installing the Controller and Test Agents Installing the ExpertNet™ Lite Assessment Tool Controller 1. Double-click on the installer icon2. Click Next.3. The license agreement is presented. Accept the agreement and click Next. 4. Keep the de...

ExpertNet Lite Assessment Tool - User Guide 41 Appendix B: Firewall Configuration If you have installed Avaya ExpertNet Lite Assessment Tool or Avaya Traffic Simulator on a computer with a firewall installed, you may find that RTP tests fail. This may be due to the test data being discarded by the f...

ExpertNet Lite Assessment Tool - User Guide 42 To configure PC-Cillin Internet Security: 1. Open PC-Cillin Internet Security2. Click Network Security along the left side.3. Click Edit.4. From the Personal Firewall Profile window, open the Exception List.5. Click Add.6. Enter the following informatio...

ExpertNet Lite Assessment Tool - User Guide 43 Appendix C: Avaya Associates: Downloading the Report Download Report Once the dataset is uploaded, you will be able to view and analyze the data by generating a report. 1. Click on ExpertNet™ Lite Home link. Then click the View Datasets link.2. Click on...

ExpertNet Lite Assessment Tool - User Guide 44 Generate and Download Custom Reports A custom report that excludes certain targets or paths can also be generated. 1. Select the Generate link in the Custom Report column on the View Datasets page.2. You will be presented with a graphical representation...

ExpertNet Lite Assessment Tool - User Guide 45 Glossary End of Document ExpertNet™ Lite Assessment Tool A tool designed to assess whether a customer network is ready to support VoIP calls ExpertNet™ Discovery Tool Internet Protocol discovery, visualization, analysis and disply tool, bundled with the...