Page 5 - Contents; About This Document
Contents Issue 1 July 2001 v About This Document xi ■ Purpose xi ■ Intended Audience xi ■ Issue Date xi ■ How to Use This Document xi ■ Document Organization xii ■ Conventions Used xiii Symbolic Conventions xiii Typographic Conventions xiii ■ Related Documentation/Training xiii 1 4606 IP Telephone D...
Page 6 - Call Handling Features
Contents vi Issue 1 July 2001 4 Call Handling Features 4-1 ■ Introduction 4-1 ■ Conference 4-1 Adding another party to a call 4-1 Adding a held call to the current call 4-2 Dropping the last person added to the conference call 4-2 ■ Hold 4-2 Placing a call on hold 4-2 Returning to the held call 4-2 ...
Page 7 - vii
Contents Issue 1 July 2001 vii ■ Automatic Intercom 5-4 ■ Button View 5-5 Viewing the feature programmed on a Line/Feature button 5-5 ■ Call Display 5-5 ■ Call Forwarding 5-5 Temporarily sending your calls to another phone 5-5 Canceling Call Forwarding 5-6 ■ Call Park 5-6 Parking a call at your exte...
Page 8 - viii; Retrieving Voice Messages
Contents viii Issue 1 July 2001 ■ Program Abbreviated Dialing 5-13 Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button using the Program feature 5-13 Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button using an AD Access C...
Page 9 - ix; IP Telephone Management Features
Contents Issue 1 July 2001 ix 7 IP Telephone Management Features 7-1 ■ Introduction 7-1 ■ Interpreting Ringer Tones 7-1 ■ Personalizing Your Telephone’s Ringing Pattern 7-3 Selecting a personalized ringing pattern 7-3 ■ Interpreting Indicator Lights 7-3 ■ Testing Your Phone 7-4 Testing the telephone...
Page 11 - xi; Purpose; Intended Audience
Issue 1 July 2001 xi About This Document Purpose The DEFINITY ® 4606 IP Telephone User’s Guide describes the 4606 IP Telephone’s operation and functionality. Intended Audience This document is intended for telephone users who have a 4606 IP Telephone at their desks. It is not intended to be a techni...
Page 12 - xii; Document Organization
About This Document xii Issue 1 July 2001 Document Organization This guide contains the following chapters: Chapter 1, 4606 IP Telephone Description Describes each element on the face of the telephone. Chapter 2, Using Programmable Buttons Explains how to program certain Line/Feature buttons for add...
Page 13 - xiii; Conventions Used; Symbolic Conventions; Related Documentation/Training
Conventions Used Issue 1 July 2001 xiii Conventions Used This guide uses the following textual, symbolic, and typographic conventions to help you interpret information. Symbolic Conventions Typographic Conventions This guide uses the following typographic conventions: Related Documentation/Training ...
Page 14 - xiv
Page 15 - 606 IP Telephone Description; Introduction
Issue 1 July 2001 1-1 1 4606 IP Telephone Description Introduction This chapter introduces you to the layout of the 4606 IP Telephone. It provides a description for each functional button and other phone characteristics. The 4606 IP Phone The 4606 IP telephone is a multi-line phone with 6 Line/Featu...
Page 17 - Using Programmable Buttons
Issue 1 July 2001 2-1 2 Using Programmable Buttons Introduction Your 4606 IP Telephone has six Line/Feature buttons, some of which are dedicated to incoming and outgoing calls. The remaining Line/Feature buttons can be programmed by your Telephone System Administrator to provide additional phone fun...
Page 19 - Using the Display Screen; About the Display Screen; Upper Display Line
Issue 1 July 2001 3-1 3 Using the Display Screen Introduction The DEFINITY ® 4606 IP Telephone has a 2-line by 16 character display (screen) area located at the top third of the phone. What you see on the display is controlled by the current status of the phone or by selections you make using Line/F...
Page 21 - Adding another party to a call
Issue 1 July 2001 4-1 4 Call Handling Features Introduction Call-handling features are those you would use while a call is in progress or while making a call. They are those features which have a dedicated phone button, such as: ■ Conference ■ Hold ■ Redial ■ Speaker ■ Transfer ■ Mute Each of the ab...
Page 22 - Adding a held call to the current call; Hold; Placing a call on hold; Returning to the held call
4-2 Issue 1 July 2001 Adding a held call to the current call 1. Press . The current line and the held line lights flutter. 2. Press the line button of the held call. 3. Press again. All parties are now connected. Dropping the last person added to the conference call Press the Line/Feature button you...
Page 23 - Mute; Redial; Redialing the last number called; Speakerphone
Mute Issue 1 July 2001 4-3 Mute During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature is most commonly used in conjunction with the Speakerphone, but can be used to hold an off-line conversation at any time during a call. Preventing the ...
Page 24 - Changing from the speakerphone to the handset; Turning the speaker on during a call; Ending a call while the speaker is active
4-4 Issue 1 July 2001 Placing a call without lifting the handset or usingthe Speakerphone with any feature 1. Press . The Speaker/Mute indicator above lights and voice control is handled by the speaker. 2. Place or answer the call, or access the selected feature. 3. Adjust the speaker volume if need...
Page 25 - Transfer; Sending a call to another telephone
Transfer Issue 1 July 2001 4-5 Transfer The Transfer feature lets you transfer a call from your telephone to another extension or outside number. Sending a call to another telephone 1. With the call active (or with only one held call and no active calls), press . The call is placed on hold and its a...
Page 27 - IP Telephone Features; Accessing IP Telephone Features
Issue 1 July 2001 5-1 5 IP Telephone Features Introduction This chapter contains procedures for using DEFINITY ® phone features. Depending on how your 4606 IP Telephone was set up by your System Administrator, you can access some or all of the features discussed in this chapter using Line/Feature bu...
Page 28 - Feature List; DEFINITY
5-2 Issue 1 July 2001 Whether your DEFINITY ® IP telephone system uses access codes and/or feature buttons, be sure to check with your System Administrator to find out your phone system’s specific configuration. Feature List The following DEFINITY ® Features are described in alphabetic order in this...
Page 29 - Placing an Abbreviated Dialing call; Account
Abbreviated Dialing (AD) Issue 1 July 2001 5-3 Abbreviated Dialing (AD) The Abbreviated Dialing (AD) feature lets you access stored numbers for quick and easy dialing. The numbers stored can be a complete or partial telephone number, a trunk code (to access an outside line), an extension or a featur...
Page 30 - Automatic Callback; Canceling Automatic Callback; Automatic Intercom
5-4 Issue 1 July 2001 Automatic Callback The Automatic Callback feature sends your phone a priority ring, indicating the previously busy or unanswered extension you dialed is now available. Note that if you initiate call forwarding after activating Automatic Callback, returned calls (callbacks) are ...
Page 31 - Button View; Call Display; Temporarily sending your calls to another phone
Button View Issue 1 July 2001 5-5 Button View The Button View feature lets you display the name of the feature that has been programmed on any of your telephone’s Line/Feature (call appearance) buttons. Viewing the feature programmed on aLine/Feature button 1. Press the button your System Administra...
Page 32 - Canceling Call Forwarding; Call Park; Parking a call at your extension; Retrieving a parked call from another extension
5-6 Issue 1 July 2001 Canceling Call Forwarding 1. If your System Administrator has programmed one of the Line/Feature buttons to represent Call Forwarding Cancel, press that button, or Dial the Call Forward Cancel Access Code with the phone off-hook. The Line indicator light goes off and you hear a...
Page 34 - Directory; Using the Directory feature; Calling the person whose name is displayed
5-8 Issue 1 July 2001 Directory The Directory feature allows you to search a stored list of telephone numbers by keying in the name of the person whose number you want using the dial pad. Initially, your directory will be set up by your System Administrator to include only those phones that are part...
Page 35 - Exclusion; Using the Inspect feature:
Exclusion Issue 1 July 2001 5-9 Exclusion The Exclusion feature allows multi-appearance users to prevent other multi-appearance users having the same extension from bridging on to an existing call. Group Paging The Group Page feature allows users make announcements to groups of phone stations by aut...
Page 36 - Answering internal calls automatically; Canceling Internal Auto Answer; Leave Word Calling
5-10 Issue 1 July 2001 Internal Auto Answer (Hands Free Answer) The Internal Auto Answer (or Hands-Free Answer on Intercom) feature lets your Speakerphone-equipped telephone automatically go off-hook to answer internal calls. Answering internal calls automatically 1. If your System Administrator has...
Page 37 - Leaving a message without ringing an extension; Canceling a Leave Word Calling message
Pause (During Abbreviated Dialing) Issue 1 July 2001 5-11 Leaving a message after dialing an extension (in response to a busy or coverage tone, no answer or Hold status) 1. If your System Administrator has programmed one of the Line/Feature buttons to represent Leave Word Calling, press that button ...
Page 38 - Priority Calling; Placing a priority call
5-12 Issue 1 July 2001 Priority Calling The Priority Calling feature lets you place an internal call with a distinctive ring (usually a 3-burst ring) to indicate your call needs immediate attention. Placing a priority call 1. If your System Administrator has programmed one of the Line/Feature button...
Page 39 - Program Abbreviated Dialing
Program Abbreviated Dialing Issue 1 July 2001 5-13 Program Abbreviated Dialing To be programmable for abbreviated dialing, a Line/Feature button must be administered for the Abbreviated Dialing feature. Note that two separate procedures follow for programming Abbreviated Dialing numbers — one for pr...
Page 41 - Release; Turning the ringer off; Turning the ringer back on
Release Issue 1 July 2001 5-15 Release The Release feature allows an agent on an ACD (Automated Call Dialing) call to be released from that call. This feature is used in conjunction with other ACD features. Ringer Off The Ringer Off feature stops your phone from ringing. Use this feature when you do...
Page 42 - Send All Calls; Canceling send all calls
5-16 Issue 1 July 2001 Send All Calls The Send All Calls feature lets you temporarily send your calls to the extension of a person designated by the System Administrator to answer them when you cannot. Sending all calls (except priority calls)immediately to a coverage extension Your Telephone System...
Page 43 - Timer
Stored Number (View) Issue 1 July 2001 5-17 Stored Number (View) The Stored Number feature lets you display: ■ The numbers stored in Abbreviated Dialing (AD) locations ■ The number you last dialed Viewing either the last number dialed or a number stored on an AD button 1. If one has been programmed ...
Page 45 - Whisper Page Answer; Answering a Whisper Page call; Whisper Page Off
Whisper Page Answer Issue 1 July 2001 5-19 Whisper Page Answer The Whisper Page Answer feature lets you speak with a person who pages you while you are on a call. NOTE: If you have a headset other than those recommended (see Chapter 8) or a base unit/adaptor other than the M12LU Modular Base Unit pl...
Page 47 - Message Retrieval
Issue 1 July 2001 6-1 6 Retrieving Voice Messages Message Retrieval Your message indicator lights when a caller has left you a message. Because voice mail systems are administered differently among customers, check your office procedures for message retrieval. For example, some telephone users may b...
Page 49 - Meaning
Issue 1 July 2001 7-1 7 IP Telephone Management Features Introduction This chapter explains how to interpret both the different ringer tones you hear and the telephone’s indicator lights. Also covered are testing your telephone to be sure it is operating properly, and personalizing your phone’s ring...
Page 51 - Selecting a personalized ringing pattern; Interpreting Indicator Lights; Light
Personalizing Your Telephone’s Ringing Pattern Issue 1 July 2001 7-3 Personalizing Your Telephone’s Ringing Pattern The Select Ring feature lets you choose your own personalized ringing pattern from among eight different patterns. Selecting a personalized ringing pattern With the phone on-hook, pres...
Page 52 - Testing Your Phone; Testing the telephone’s lights and display
7-4 Issue 1 July 2001 Testing Your Phone The Test feature lets you verify that your telephone’s lights and display are operating properly. Testing the telephone’s lights and display With the phone idle, press and hold . The Line/Feature indicators light and the display lines each show 16 shaded bloc...
Page 54 - Operating a Headset
8-2 Issue 1 July 2001 Operating a Headset Headset operation must be administered by your System Administrator and requires either an M12LU Modular Base Unit (PEC 3124-022) or a 3124-HIC: Attenuation (headset adapter) Cord (PEC 3124-HIC). For the latest list of compatible headsets and adapters, or fo...
Page 55 - Troubleshooting; Suggested Solution
Issue 1 July 2001 9-1 9 Troubleshooting Introduction The DEFINITY 4600-Series IP Telephones are relatively trouble-free. The Basic Troubleshooting chart provides the most common problems an end user might encounter. The remaining pages in this chapter provide procedures for resetting or power-cyclin...
Page 58 - Resetting your phone; If you want to
9-4 Issue 1 July 2001 Resetting and Power Cycling the IP Telephone Reset your IP Telephone when other Troubleshooting suggestions do not correct the problem. Use a Power Cycle with the approval of your System Administrator only when a reset does not resolve the problem. Resetting your phone This bas...
Page 59 - Power cycling the phone
Resetting and Power Cycling the IP Telephone Issue 1 July 2001 9-5 Power cycling the phone Use the power cycle with your System Administrator’s approval only if the basic or programmed reset procedure cannot be performed or does not correct the problem: 1. Unplug the phone and plug it back in. The p...
