Page 4 - Overview
Introduction to the 9620 IP Telephone Your telephone provides many features, including a Phone screen for viewing andmanaging your calls, a Call Log, a Contacts list, an integrated WML browser, a menu ofoptions and settings, and access to your voicemail. Not all functions and features described in t...
Page 6 - About Your Telephone Stand; About the Avaya Menu; About Options & Settings
for the highlighted line. The OK button is a shortcut for the default action. For example,when you select an entry in your Contacts list, pressing OK places a call to that person. About Your Telephone Stand Your telephone can be placed in two positions, a lower position and an upright position.You c...
Page 10 - About the Features menu; Accessing the Features menu
1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings.3. Press Select or OK . 4. Select Application Settings.5. Press Select or OK . 6. Select Personalize Labels...7. Press Change or OK . 8. Select the label you want to edit. Note: If the label you want to edit is on the Features ...
Page 11 - Calling a person from the directory; Answering a Call
Note: The LED next to the feature name indicates if the feature is currently on or off. Ifthe light is on, the feature is on. Calling a person from the directory 1. From the Phone screen, scroll right to access the Features menu.2. Select Directory.3. Press Select or OK . 4. Use the dialpad keys to ...
Page 12 - Clearing a number; Calling a person from the Contacts list
answering the incoming call; otherwise, you will drop the active call when youanswer the other one. Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call. Making...
Page 13 - Transferring a Call; About Forwarding Calls; Send all calls
Muting a Call If a call is on mute and you switch between the handset, headset, or speakerphone, themute will be turned off. When the Mute button light is on, the call is muted. 1. Press Mute during a call so that the other person cannot hear you. 2. Press Mute again to unmute the call. Putting a Ca...
Page 14 - About Conference Calls; Setting up a conference call; Adding a person on hold to a conference call
Call Forwarding The Call Forward feature allows you to set a number to which your calls will be forwarded,or turn off call forwarding if it is already on. You must enter the telephone number wherethe calls will be forwarded each time you use this feature. 1. From the Phone screen, scroll right to ac...
Page 15 - About Bridged Calls; Answering a call on a bridged line
Putting a conference call on hold 1. Press Hold during a conference call. Note: When you put a conference call on hold, the other parties can still talk to eachother. 2. Press Resume or OK to resume the conference call. Muting a person on a conference call You can silence a person on a conference ca...
Page 16 - About Contacts; Viewing Contacts details
Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join.2. Press Bridge . Making an outgoing call on a bridged line When you make a call on a bridged line, you are using another person’s line. The callerID may sho...
Page 17 - About the Call Log; Viewing the call log
e. Press More > Abc to change between upper and lower case letters or to enter numbers. f. Press ABC again to cycle through the options (Abc/123/abc/ABC) until the type you want to use is displayed. g. Press More > Symbols to enter characters that are not on your dialpad. h. Select the symbol ...
Page 18 - Clearing all entries from the call log
Viewing call log details 1. Press Call Log . 2. Select the number you want to view.3. Press Details . 4. Press Back to return to the list view. Adding an entry from the call log to your Contacts list 1. Press Call Log . 2. Select the number you want to add to your Contacts list.3. Press +Contact . 4...
Page 19 - Getting Your Messages; Logging into your voicemail; About logging in to your telephone; Logging in to your telephone
Getting Your Messages Press the Message button to connect directly to your voicemail system. The lighted Message button and a red light on the upper right-hand corner of your telephone indicatewhen you have messages waiting. Your messages are an administered function. Contactyour system administrato...