Page 2 - Table of Contents
5410/2410 Phone User Guide Page ii IP Office Issue 3f (7th October 2005) Table of Contents The 2410 Telephone ................................................................................................................... 4 Overview...................................................................
Page 4 - Overview
5410/2410 Phone User Guide Page 4 IP Office Issue 3f (7th October 2005) The 2410 Telephone Overview This guide covers the use of the Avaya 2410 and 5410 phones, on Avaya IP Office. Both phones are similar, however the 5410 is only supported on the IP Office whereas the 2410 is supported on a range o...
Page 6 - Call Appearance Keys
2410user 5410/2410 Phone User Guide Page 6 IP Office Issue 3f (7th October 2005) Call Appearance Keys Normally, the first page of the main call handling screen contains three keys set as 'call appearance' keys. These are allocated to you by your System Administrator and are indicated as a=, b= and c...
Page 7 - System Features; Call Appearance/Function Key Icons
The 2410 Telephone 5410/2410 Phone User Guide Page 7 IP Office Issue 3f (7th October 2005) System Features System Features can only be set against soft Function Keys by your System Administrator. However, your System Administrator may allocate you two ‘self administrator’ features that will enable y...
Page 8 - Basic Call Handling Features; Answer a Call
5410/2410 Phone User Guide Page 8 IP Office Issue 3f (7th October 2005) Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and a blinking bell icon ( ) appears on the associated call appearance. To answer an incoming call Do one of the following: • ...
Page 11 - Redial
Basic Call Handling Features 5410/2410 Phone User Guide Page 11 IP Office Issue 3f (7th October 2005) Redial The Redial feature automatically redials a previously dialed extension or outside number (up to 24 digits). Your phone will store the up to ten of the last numbers dialed. Note: If you have d...
Page 12 - Transfer
2410user 5410/2410 Phone User Guide Page 12 IP Office Issue 3f (7th October 2005) Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1. With a call in progress, press Transfer 2. W...
Page 14 - Using Speed Dials; Overview of Speed Dials
5410/2410 Phone User Guide Page 14 IP Office Issue 3f (7th October 2005) Using Speed Dials Overview of Speed Dials The phone can store up to 48 personal speed dials. The list of these speed dials is accessed by pressing SpDial . If SpDial is not shown, press and softkey. • Caution: Speed dials are s...
Page 15 - Adding a New Speed Dial
Using Speed Dials 5410/2410 Phone User Guide Page 15 IP Office Issue 3f (7th October 2005) Adding a New Speed Dial 1. Press SpDial . If SpDial is not shown, press any Soft Key . • Press Add . If a message stating that the speed dial list is full appears, you must first delete an existing entry befor...
Page 17 - Using the Call Log; Overview of the Call Log
5410/2410 Phone User Guide Page 17 IP Office Issue 3f (7th October 2005) Using the Call Log Overview of the Call Log The phone maintains a call log, accessed by pressing Log . This log can store up to 48 entries. These can be a combination of incoming answered calls, incoming unanswered calls and ou...
Page 20 - Changing Options; Changing Ringer Options
5410/2410 Phone User Guide Page 20 IP Office Issue 3f (7th October 2005) Changing Options Changing Ringer Options The IP Office uses 'distinctive ringing' for different types of calls - a repeated single ring for internal calls, a repeated double ring for external calls and a single ring followed by...
Page 22 - Language
2410user 5410/2410 Phone User Guide Page 22 IP Office Issue 3f (7th October 2005) Language When the phone is first installed, it is set to display screen text in English. You can select the language that you would prefer from the following: • English, German (Deutsch), French (Français), Spanish (Es...
Page 23 - Default Phone/Erase All Settings
Changing Options 5410/2410 Phone User Guide Page 23 IP Office Issue 3f (7th October 2005) Default Phone/Erase All Settings The Erase All option allows you to reset all personalized settings entered through the phone's Option menus (except contrast level). It also deletes all entries in the phones Ca...
Page 24 - Function Keys; Overview of the Function Keys
5410/2410 Phone User Guide Page 24 IP Office Issue 3f (7th October 2005) Function Keys Overview of the Function Keys Both the , Function Keys and Soft Keys can be used to access a range of system features. The display adjacent to the key shows the feature name. Some of these features are default fea...
Page 25 - Function Key Programming
Function Keys 5410/2410 Phone User Guide Page 25 IP Office Issue 3f (7th October 2005) Function Key Programming If any one of the keys on the telephone is programmed with an Admin or Admin 1 feature, it allows you to program further features against other function keys. Both Admin and Admin1 are all...
Page 26 - Shorthand Programming Mode
2410user 5410/2410 Phone User Guide Page 26 IP Office Issue 3f (7th October 2005) Shorthand Programming Mode 1. Press Admin or Admin 1 . See Display Key Programming. 2. The Admin or Admin1 menu appears as follows: Admin Pages With the exception of Expl1? , the names shown are the features that you c...
Page 27 - Longhand Programming
Function Keys 5410/2410 Phone User Guide Page 27 IP Office Issue 3f (7th October 2005) Longhand Programming 1. Press Admin or Admin 1 . See Display Key Programming. . 2. Pressing Expl? to switch to longhand programming mode. 3. Press Next until the required function required is shown, then press Sel...
Page 28 - Changing Function Key Labels
2410user 5410/2410 Phone User Guide Page 28 IP Office Issue 3f (7th October 2005) Changing Function Key Labels You can replace the default label shown for any function key with you own custom label of up to 13 characters. 1. Press Exit to exit any other mode, then press any of the keys below the dis...
Page 29 - Introduction; Answering Calls
5410/2410 Phone User Guide Page 29 IP Office Issue 3f (7th October 2005) System Features Introduction As well as your phones specific features, you can access a number of system features by dialing short codes. These instructions are for the system's default configuration. They assume that you are u...
Page 30 - Call Forwarding; Diverting Calls; Do Not Disturb
2410user 5410/2410 Phone User Guide Page 30 IP Office Issue 3f (7th October 2005) Call Forwarding Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holi...
Page 31 - Voicemail
System Features 5410/2410 Phone User Guide Page 31 IP Office Issue 3f (7th October 2005) Voicemail Note that not all systems support voicemail or have voicemail installed. • To switch voicemail on dial *18 , to switch it off dial *19 . • To retrieve your voicemail, use the code *17 . Your voicemail ...
Page 32 - Default Feature Codes
2410user 5410/2410 Phone User Guide Page 32 IP Office Issue 3f (7th October 2005) Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials. The N where shown, should be r...
Page 33 - Index
5410/2410 Phone User Guide Page 33 IP Office Issue 3f (7th October 2005) Index 0 07*N 32 1 1.5 enter 15 10*N 30, 32 11*N 30, 32 12*N 30, 32 13*N 30, 32 14*N 30, 32 2 20*N 32 201 forwarding 30 21*N 32 3 32*N 32 33*N 32 35*N 32 36*N 32 37*N 32 38*N 32 4 45*N 32 5 53*N 32 5410's Option 23 57*N 32 7 70*...