Page 2 - Contents
Page 2 - Contents Page 2 - Contents IP Office Installation Manual Contents Introduction ......................................................................................................................................................5 General .......................................................
Page 5 - Introduction; General; appropriate IP Office training courses.; Scope of Manual; Office are covered by the Product Description.
Introduction General - Page 5 Introduction General This manual covers the installation of your Avaya IP Office equipped with release Level 1.0+ software. It is intended for use by installers and maintainers who have successfully completed the appropriate IP Office training courses. Ensure that you h...
Page 6 - Safety and Homologation Statements; CE Mark; accompanying the products.; Lithium Batteries; WARNING; Electromagnetic Interference Information; Federal Communications Commission (FCC); Canada approved the equipment.”; WARNING
Page 6 - Lithium Batteries Safety and Homologation Statements Safety and Homologation Statements CE Mark The "CE" mark affixed to this equipment means that the unit complies with the 1999/5/EC (R&TTE), 89/336/EEC (EMC) and 72/23EEC (LVD) Directives Declaration of Conformity The Declarati...
Page 7 - Trunk Interface Modules; ROW; Interface Modules; be installed in the following IP400 Office products:; Interface; Further Information and Product Updates; This guide is also available from Avaya's support web site:; Support Telephone Numbers; In the USA only; , Avaya provides a toll-tree Customer Helpline 24 hours a day:; Outside the USA; contact your Avaya representative.
Safety and Homologation Statements Trunk Interface Modules - Page 7 Trunk Interface Modules ROW To ensue the validation of the approvals in ROW (i.e. EU, Hungary, Australia and New Zealand), only the following interface cards must be installed as detailed in the following IP400 Office products: Inte...
Page 8 - Regulatory Instructions for Use; IP Office Operation in Australia; kHz Audio; IP Office Operation in Canada
Page 8 - Regulatory Instructions for Use Safety and Homologation Statements Regulatory Instructions for Use IP Office Operation in Australia Connection Connection of IP400 Office products must be via a Line Isolation Unit with a telecommunications compliance label. BRI Interface During the configura...
Page 9 - IP Office Operation in EU; FCC Notification; Means of Connection
Safety and Homologation Statements Regulatory Instructions for Use - Page 9 IP Office Operation in EU 1. 999 and 112 calls must not be barred. Doing so will invalidate the approval. 2. All connections at the MDF shall be identifiable by suitable labeling. 3. The CE mark displayed on IP Office equipm...
Page 10 - IP401 Compact Office Platform; IP401 Compact Office 2 supports:; Two digital and two analog telephones; IP401 Compact Office 4 supports:; Four digital and four analog telephones; WAN Port; Provides memory capacity for embedded voice mail feature.
Page 10 - General IP401 Compact Office Platform IP401 Compact Office Platform General The IP401 Compact Office system platform is supplied in two variants: IP401 Compact Office 2 supports: Two digital and two analog telephones A BRI ISDN port (2 trunks) An four port auto-negotiating 10/100 BaseT LAN...
Page 11 - IP401 Compact Office - Front View; Port connections; DT Ports; out; Cascade; in; Cables
IP401 Compact Office Platform IP401 Compact Office - Front View - Page 11 IP401 Compact Office - Front View DT Ports 1-4 Green LEDs - Terminal connected Yellow LEDs – Status of ISDN/WAN links Unit Status LED Red = Alive but not initiated Green = Running OK LAN Port 4 (Cascade Port) Phone Ports 1 -4 ...
Page 12 - IP401 Compact Office - Rear View; Port Pinouts and Cables
Page 12 - IP401 Compact Office - Rear View IP401 Compact Office Platform IP401 Compact Office - Rear View DC Power I/P Socket DTE Port W AN Port External O/P Socket USB Interface Socket Audio I/P Socket BRI Ports Slot for VME Card AUDIO DTE EXT O/P W AN BRI 1 BRI 2 USB DC I/P - C + 24V DC 2A Vents N...
Page 13 - Typical Configuration; Kit List
IP401 Compact Office Platform IP401 Compact Office - Rear View - Page 13 Typical Configuration Scenario: A customer requiring a voice and data solution for a warehousing facility remote from a regional office. Three administrators and two pickers staff the warehouse. This configuration provides supp...
Page 14 - IP403 Office Platform; If Analog 4 modules are used, a second module can be fitted in Slot A.; Expansion Modules; Integral Modules; Dual Modem Module
Page 14 - General IP403 Office Platform IP403 Office Platform General The IP403 Office system platform supports up to eight digital and two analog telephones. This can be expanded, by use of extension modules, to 100 extensions. Two variants are available and are equipped as follows: • DT ports - Su...
Page 15 - IP403 Office - Front View; LAN Ports
IP403 Office Platform IP403 Office - Front View - Page 15 IP403 Office - Front View Yellow LEDs LEDs 1-3 = Expansion Ports 1-3 status LEDs 4-7 = ISDN 1-4 status LED 8 = WAN status Green LEDs Terminal connected DT or DS Ports 1-8 Unit Status LED Red = Alive but not initiated Green = Running OK Phone ...
Page 16 - IP403 Office - Rear View; These interfaces are
Page 16 - IP403 Office - Rear View IP403 Office Platform IP403 Office - Rear View DC Power I/P Socket DTE Port WAN Port Slot A is normally blank, but can contain an ANALOG Trunk Module Slot B can contain either an ANALOG or BRI or PRI Trunk Module Slot B AUDIO EXPANSION 1 2 3 DTE W AN EXT O/P DC I/P...
Page 18 - IP406 Office Platform
Page 18 - General IP406 Office Platform IP406 Office Platform General The IP406 Office system platform supports up to 180 extensions. Connection to trunks is via any two of the following integral interface modules as follows:- - Single PRI E1/PRI E1-R2 (30 trunks) or - Single PRI T1 (23B+1D or 24B t...
Page 19 - IP406 Office - Front View
IP406 Office Platform IP406 Office - Front View - Page 19 IP406 Office - Front View Expansion Ports 1 Green Status LEDs Cascade Switch for Port 8 ISDN Ports 1 Green Status LEDs WAN Port Green Status LED LAN Ports 1-8 Port 8 (Cascade Port) Unit Status Red = Alive but not initiated Green = Running OK ...
Page 20 - IP406 Office - Rear View; DTE Port; switchable in the installation software to provide 24B trunks.; plugged into the ‘WAN’ port. This cable; must be; connected before power is applied for auto; For Port Pinouts and Cables, refer to pages 51 and 55 respectively.
Page 20 - IP406 Office - Rear View IP406 Office Platform IP406 Office - Rear View Slots A and B can contain any combination of ANALOG or BRI or PRI Trunk Modules (Slot B must be used first) Audio I/P Socket Slot B EXT O/P AUDIO EXPANSION 1 2 3 4 5 6 DTE W AN DC I/P - C + 24V DC 2A Slot A PRI BRI 1 2...
Page 21 - Typical Configurations; interfaces for a Primary rate.; provide the additional 30 lines.
IP406 Office Platform IP406 Office - Rear View - Page 21 Typical Configurations Scenario 1: A business requiring 60 analog Telephones and 8 Basic Rate ISDN lines (16 channels). The IP406 Office BRI 16 with two IP400 Office Phone 30 modules provides the required line and extension capacity. Through t...
Page 22 - IP412 Office Platform
Page 22 - General IP412 Office Platform IP412 Office Platform General The IP412 Office system platform supports up to 256 extensions. Connection to trunks is via a combination of any of the following integral interface modules :- - Single or Dual PRI E1/PRIE1-R2 (30 or 60 trunks respectively) - Sing...
Page 23 - IP412 Office - Front View
IP412 Office Platform IP412 Office - Front View - Page 23 IP412 Office - Front View Expansion Ports 1-12 Green Status LEDS Unit Status LED Red = Alive but not initiated Green = Running OK LAN Ports 1-2 WAN Port Green Status LED Trunk Ports 1-8 Green Status LEDS Port connections • LAN Ports The segme...
Page 24 - IP412 Office - Rear View; plugged into the WAN port. This cable
Page 24 - IP412 Office - Rear View IP412 Office Platform IP412 Office - Rear View DC Power I/P Socket Expansion Ports 1-12 WAN Port External O/P Socket Audio I/P Socket DTE Port Slot B AUDIO DTE W AN EXT O/P DC I/P - C + 24V DC 2A Slot A EXPANSION 2 4 6 8 10 12 1 3 5 7 9 11 Slots A and B can contain...
Page 25 - trunk card in its spare slot to provide the additional 48 lines.
IP412 Office Platform IP412 Office - Rear View - Page 25 Typical Configurations Scenario 1: A business requiring 180 Display Telephones and 96 Digital lines with 20 Analog lines for fall back purposes in the event of the T1 service failing. The configuration illustrates a fully configured IP412 Offi...
Page 27 - -Law PCM encoding. Both DT and DS ports can be set for either; Expansion Port
Expansion Modules IP400 Digital Terminal 16/30 - Page 27 Expansion Modules Dependent upon configuration requirements, combinations of the following Expansion Modules are used with IP Office platforms. With the exception of the WAN3 module (see page 30), all of these Expansion Modules are connected t...
Page 28 - (see page 27) with the exception that the Ports are labeled; DS; not; DT; and support; Pinouts and Cables, refer to pages 51 and 55 respectively.
Page 28 - IP400 Digital Stations 16/30 Expansion Modules IP400 Digital Stations 16/30 The IP400 Digital Station Expansion Module similar to the IP400 Digital Terminal Expansion Module (see page 27) with the exception that the Ports are labeled DS not DT and support Avaya 6400 or 4400 series telephon...
Page 29 - Front View; BRI Ports; BRI phone ports 1-8; must not; be connected to the external ISDN Connections.; Rear View; refer to pages 51 and 55 respectively.
Expansion Modules IP400 So8 - Page 29 IP400 So8 The So8 Module is only applicable to countries that support the ETSI signaling protocol (see page 34). Front View Unit Status LED Red = Alive but not initiated Green = Running OK Green LED Connection OK Phone Ports 1- 8 Yellow LED Activity Indicator Po...
Page 30 - The LAN Port is the expansion port and; the cable plugged into the WAN port. This cable; to pages 51 and 55 respectively.
Page 30 - IP400 WAN3 Expansion Modules IP400 WAN3 Front View Unit Status LED Red = Alive but not initiated Green = Running OK WAN Link Status 1 - 3 Green LED LAN Link OK LAN Port Yellow LED LAN Activity Indicator Port connections • LAN Port The LAN Port is the expansion port and permits connection t...
Page 32 - Country Variants; that is stuck to the base of each module.; IP400 Office Systems; IP401 Compact Office
Page 32 - IP400 Office Systems Country Variants Country Variants The following are lists of the country variants for each IP400 Office platform, trunk module kits, Integral module kits and expansion modules. The PCS level for each module can be found on a label that is stuck to the base of each modu...
Page 33 - Integral Module Kits; Trunk Module Kits; BRI Trunk Interface Module; Power Supplies; However, the power leads are county specific and; ordered separately as follows:
Country Variants Integral Module Kits - Page 33 Integral Module Kits Voice Compression Modules (VCM) Variants Country SAP Code 5 Channel ALL 700185119 10 Channel ALL 700185127 20 Channel ALL 700185135 Dual Modem Module Variants Country SAP Code Modem 2 ALL 700185226 Trunk Module Kits BRI Trunk Inter...
Page 34 - IP Office Rack Mounting Kits; Rack Mounting Kit; IP400 Digital Terminals
Page 34 - IP Office Rack Mounting Kits Country Variants IP Office Rack Mounting Kits Rack Mounting Kit Variant Country SAP Code Rack Mounting kit for 19 inch racks ALL 700210800 Expansion Modules IP400 Phone Variant Country SAP Code IP400 Phone 8 ALL 700184773 IP400 Phone 16 ALL 700184781 IP400 Phon...
Page 35 - Preparing for Installation; This section covers :; Tools & Parts Required; not supplied; Space requirements
Preparing for Installation Introduction - Page 35 Preparing for Installation Introduction This section reviews the requirements for installing an IP Office system. You must meet these requirements for the system to operate safely and in the intended manner. This section covers : – "Tools & P...
Page 36 - Environmental requirements; IMPORTANT SAFETY INSTRUCTIONS; Power Supply requirements; IP Office Base Unit and Expansion Modules :
Page 36 - Environmental requirements Preparing for Installation Environmental requirements The planned location must meet the following requirements: – Check that the area is a well ventilated area, having a temperature range of 0 ° C to +40 ° C and a humidity range of 10% to 95% non-condensing. – C...
Page 37 - Grounding; Protective Ground; Functional Ground
Preparing for Installation Grounding - Page 37 Grounding Protective Ground A protective ground must be permanently fitted to IP400 Analog Trunk 16 modules (see page 31). Connection of this protective ground requires the use of suitable tools and must be connected at both ends before connection is ma...
Page 38 - Installing a New System; Unpacking; Unpacking and checking :; Initial Assembly; do not
Page 38 - Unpacking Installing a New System Installing a New System Unpacking Before proceeding with installation, ensure that you have read the notes covered in Preparing for Installation on page 35. Unpacking and checking : 1. Before unpacking check for any signs of damage that has occurred during...
Page 39 - Installation of Integral Modules; Procedure; Tx1 GND and or Rx2 GND to Tx2 GND as required.; to a suitable grounding point.
Installing a New System Initial Assembly - Page 39 Installation of Integral Modules To install an integral module in a IP Office system, follow the pictorial instructions given below: Trunk Interface Modules (BRI/PRI/ANALOG4) For IP403 see page 16, for IP406 see page 20 and for IP412 see page 24. Pr...
Page 42 - Rack Mounting Assembly Instructions
Page 42 - Initial Assembly Installing a New System Rack Mounting Assembly Instructions IP403, 406, 412 and expansion modules can be mounted in any standard 19" rack as follows: CAUTIONS: Elevated Operating Ambient Temperature: If installed in a closed or multi-unit rack assemble, the operating a...
Page 43 - IP401 Compact Office Wall Mounting; must not be used
Installing a New System IP401 Compact Office Wall Mounting - Page 43 IP401 Compact Office Wall Mounting Bath variants of the IP401 Compact Office can be wall mounted. Four retaining slots (item n below) enable the IP401 unit to be mounted in any one of three positions (two horizontal and one vertica...
Page 44 - IP401 Expansion and Installation of Integral Modules; connected to a suitable grounding point.
Page 44 - IP401 Expansion and Installation of Integral Modules Installing a New System IP401 Expansion and Installation of Integral Modules An IP401 Compact Office 2 can be expanded to an IP401 Compact Office 4. Either unit can be expanded with a WAN card. In addition, either or both an optional Voi...
Page 45 - Basic System Programming; Help; Programming Tools; PC to IP Office LAN Port Connection; LAN Network Connection:
Basic System Programming Introduction - Page 45 Basic System Programming Introduction This sections covers only the most basic aspects of system programming required to install an IP Office system. When first powered up, all IP Office systems will operate as a simple PBX. However, full system progra...
Page 46 - Initial Programming; Telephone Installation
Page 46 - Initial Programming Telephone Installation Initial Programming All the software used to configure and manage the IP Office system must be installed on your PC from the supplied Administration CD. With the initial assembly completed (see page 38) and your PC connected to the IP Office syste...
Page 47 - Checking Telephones; While; Connecting & Testing IP Office Telephones; To check a IP Office telephone :; Connecting & Checking Two-Wire Telephones; To test a power fail socket :
Telephone Installation Checking Telephones - Page 47 Checking Telephones It is preferable to leave connection of telephones until after installation of other IP Office equipment and full system programming has been completed (including the set-up of directory numbers and names). Note that by IP Offi...
Page 48 - Wall Mounting 2000 Series Telephones; movement or vibration.; To wall mount an IP Office telephone :; clearance above and below the telephone is allowed.
Page 48 - Wall Mounting 2000 Series Telephones Telephone Installation Wall Mounting 2000 Series Telephones Mounting brackets exist which clip onto the base on IP Office telephones. These brackets (two required per telephone) can be used to either raise the desk position of the telephone or for wall ...
Page 50 - System Handover; Checklist; Are these been clearly marked and have they been tested?
Page 50 - Checklist System Handover System Handover Checklist Equipment : – Have all extensions been tested? – Have all exchange lines been tested? – Have all private wires been tested? – Is system programming in line with the customer specification? E.g. all specified applications, CTI settings, et...
Page 51 - Technical Data; Port Pinouts; standard. Refer to page 55 for cable details.; Description
Technical Data Port Pinouts - Page 51 Technical Data Port Pinouts This section provides the technical specifications for the IP Office ports with the exception of the USB port and cable. All diagrams are viewed from the front. The USB port and cable (up to 5 meters) are standard. Refer to page 55 fo...
Page 53 - Each circuit can be switched independently.
Technical Data Port Pinouts - Page 53 Audio Port (3.5mm Stereo Jack Socket) Pin No. Description Signal Direction Common Common Left Audio in – Left Channel Í Left Right Common Right Audio in – Right Channel Í Expansion Port (RJ45 Socket) Pin No. Description Signal Direction 1 Receive Data (Rx-B) Í 2...
Page 54 - connected to the WAN Ports.
Page 54 - Port Pinouts Technical Data WAN Port (37 Way D-Type Socket) Pin 1 Pin 37 Pin No. Description Signal Dir. Pin No. Description Signal Dir. 1 V11 Rx-B Í 20 V11 Rx-A Í 2 V11 Ind-A Í 21 V11 Ind-B Í 3 V11 Clk-A Í 22 V11 Clk-B Í 4 V11 Tx-A Î 23 V11 Tx-B Î 5 V11 Ctl-B Î 24 V11 Ctl-A Î 6 V11 Gnd 25...
Page 55 - Refer to page 51 for port pin out details.; must; conform to all local regulations.; larger telecommunications line cord.; DTE Cable; working voltage of 440V rms and a Maximum current per core of 1A rms; Pin Connections; Name
Technical Data Cables - Page 55 Cables This section provides information about the cables that are used with IP Office. Refer to page 51 for port pin out details. All of the following cables are for internal use only. All structured cabling/site wiring must conform to all local regulations. CAUTION:...
Page 56 - DT Line Cord for Structured Cabling; Line; must only be connected; to the
Page 56 - Cables Technical Data DT Line Cord for Structured Cabling SAP Code.:- 700047871 A B C D A RJ11 Plug. B RJ45 Plug. C Cable. D 4 meters. Pin Connections RJ11 Pin Number RJ45 Pin Number 3 5 4 4 Caution: Other connections may be present in cables and or structured cabling. For 4450DS modules, ...
Page 57 - RED; With reference to the TE.
Technical Data Cables - Page 57 PRI/BRI ISDN Cable SAP Code:- 700213440 Supply: As standard with IP Office systems. A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - RED . D 3 meters. Pin Connections End A BRI PRI Color Cable Notes End B 4 *Rx-A *Tx-A Blue/White Twisted pair 4 5 *Rx-B *Tx-B Whit...
Page 58 - LAN Interconnect Cable; GREEN; End A; This cable is used:
Page 58 - Cables Technical Data LAN Interconnect Cable SAP Code:- 700213465 Supply: The cable is supplied with the WAN3 Expansion Module. A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREEN . D 1 meter. Pin Connections End A Color Cable Notes End B 1 White/Orange 1 2 Orange/White Twisted Pai...
Page 59 - LAN Cable; GREY
Technical Data Cables - Page 59 LAN Cable SAP Code:- 700213481 A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREY . D 3 meters. Pin Connections End A Color Cable Notes End B 1 White/Orange 1 2 Orange/White Twisted Pair 2 3 White/Green 3 6 Green/White Twisted Pair 6 4 Blue/White 4 5 White/Blu...
Page 60 - LAN Crossover Cable; BLACK; and for connecting a WAN3 to an IP412.
Page 60 - Cables Technical Data LAN Crossover Cable SAP Code:- 700213473 A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - BLACK . D 3 meters. Pin Connections End A Color Cable Notes End B 1 White/Orange 3 2 Orange/White Twisted Pair 6 3 White/Green 1 6 Green/White Twisted Pair 2 This cable is u...
Page 61 - Expansion Interconnect Cable; BLUE
Technical Data Cables - Page 61 Expansion Interconnect Cable SAP Code:- 700213457 Supply: One per Expansion Module. A B C D A Shielded RJ45 Plug. B Shielded RJ45 Plug. C STP (Shielded Twisted Pair) cable - BLUE . D 1 meter. Pin Connections End A Name Color Cable Notes End B 1 Rx-A White/Orange 1 2 R...
Page 62 - Connect pin 25 to pin 6 at End A; only; Pin 19 at end A is connected to the Screened Cable Drain Wire.
Page 62 - Cables Technical Data V.24/V.28 WAN Cable SAP Code:- 700213416 A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 25 Way D-Type Plug with UNC 4-40 locking screws. C Label D 12 core screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance...
Page 63 - nominal capacitance of 98pF/m, impedance of 77; Connect pin 7 to pin 6 at End A
Technical Data Cables - Page 63 X.21 WAN Cable SAP Code:- 700213408 A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 15 Way D-Type Plug with M3 locking screws. C Label D 6 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of ...
Page 64 - nominal capacitance of 98pF/m, impedance of 80; Connect pins 7 and 25 to pin 6 at End A; This cable is used to connect a WAN port to a Digital leased Line.
Page 64 - Cables Technical Data V.35 WAN Cable SAP Code:- 700213424 A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 34 Way MRAC Plug. C Label D 10 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 80 ...
Page 65 - Telephone Converter Cables; Phone; modules acts as a Master socket, thus only Slave Telephone; RJ45 - Compatible Converter; RJ11 Pin Number; Out of Building Installation; requires the following:
Technical Data Cables - Page 65 Telephone Converter Cables The following diagrams show the pin-outs of various Structured Cabling Telephone Converters. The first two telephone converters shown provide the required conversion allowing correct operation of the attached telephone. Each telephone port o...
Page 66 - Port Safety Classification; Port Name; Compliance with FCC Rules; Transmit and Receive Gain Settings for PRI/T1 and Analog Ports
Page 66 - Port Safety Classification Technical Data Port Safety Classification The Avaya IP Office systems have the following ports: • Expansion ports • 10/100 BaseT LAN ports • Telephone ports which are either DT (A-Law encoding) or DS ( µ -Law encoding) • ISDN ports • Analog ports • Power Fail por...
Page 67 - Technical Specifications; Interface Information
Technical Data Technical Specifications - Page 67 Technical Specifications General Dimensions IP401: Width: 255mm. Height: 71mm. Depth: 235mm. IP403/6/12 and Expansion Modules : Width: 445mm. Height: 71mm. Depth: 245mm Environmental 0 to +40 ° C. 95% relative humidity, non-condensing. Weight (in Kgs...
Page 68 - Protocols; Protocol
Page 68 - Technical Specifications Technical Data Protocols Protocol Information A-Law - - - PCM encoding (mainly used outside N.America) µ -Law - - - PCM encoding (mainly used in N.America and Japan) V.120 - - - A standard Rate Adaption mechanism. V.110 - - - A standard Rate Adaption mechanism. PPP...
Page 69 - Index
Index - Page 69 Index Analog 4................................................................................................................................................................................. 14 , 18 , 22 Analogue Ports ...................................................................
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