Avaya 1600 Series - Manuals

Introduction 8 Avaya 1600 Series IP Deskphones Administrator Guide Document Organization The guide contains the following sections: Chapter 1: Introduction Provides an overview of this document. Chapter 2: Administration Overview and Requirements Provides an overview of the administrative process an...

Other Documentation Issue 5 April 2010 9 Other Documentation See the Avaya support site at http://www.avaya.com/support for 1600 Series IP Telephone technical and end user documentation. The following documents are available for the 1600 Series IP Telephones: ● Avaya 1600 Series IP Deskphones Instal...

Parameter Data Precedence Issue 5 April 2010 15 Parameter Data Precedence If a given parameter is administered in multiple places, the last server to provide the parameter has precedence. The precedence, from lowest to highest, is: 1. LLDP, 2. Manual administration, with the two exceptions described...

Administration Overview and Requirements 16 Avaya 1600 Series IP Deskphones Administrator Guide Administrative Checklist Use the following checklist as a guide to system and LAN administrator responsibilities. This high-level list helps ensure that all telephone system prerequisites and requirements...

Telephone Initialization Process Issue 5 April 2010 17 Note: Note: The 1608/1608-I and 1616/1616-I telephones support the Top Line Text and Audio Push types (but not the WML Push type). Telephone Initialization Process These steps offer a high-level description of the information exchanged when the ...

Administration Overview and Requirements 18 Avaya 1600 Series IP Deskphones Administrator Guide Step 2: DHCP Server to Telephone The DHCP file server provides information to the telephone, as described in DHCP and File Servers on page 43. Among other data passed to the telephone is the IP address of...

Error Conditions Issue 5 April 2010 19 The 1600 Series IP Telephones support a feature called Unnamed Registration. Unnamed Registration allows a telephone to register with the Avaya Media Server without an extension, assuming the Avaya Media Server also supports this feature. To invoke Unnamed Regi...

Issue 5 April 2010 21 Chapter 3: Network Requirements Network Assessment Perform a network assessment to ensure that the network will have the capacity for the expected data and voice traffic, and that it can support for all applications: ● H.323, ● DHCP, ● HTTP/HTTPS, and ● Jitter buffers Also, QoS...

Network Requirements 22 Avaya 1600 Series IP Deskphones Administrator Guide Server Requirements Two server types can be configured for the 1600 Series IP Telephones: ● DHCP ● HTTP or HTTPS Note: Note: HTTPS does not provide all of the functionality of HTTP. For example, backup/restore is unavailable...

Required Network Information Issue 5 April 2010 23 Required Network Information Before you administer DHCP and HTTP, and TLS, as applicable, complete the information in Table 3 . If you have more than one Gateway, HTTP/TLS server, subnetwork mask, and Gatekeeper in your configuration, complete Table...

Network Requirements 24 Avaya 1600 Series IP Deskphones Administrator Guide Other Network Considerations SNMP The 1600 Series IP Telephones are fully compatible with SNMPv2c and with Structure of Management Information Version 2 (SMIv2). The telephones respond correctly to queries from entities that...

Other Network Considerations Issue 5 April 2010 25 Reliability and Performance All 1600 Series IP Telephones respond to a ping or traceroute message sent from the DEFINITY ® , MultiVantage™, Avaya Aura Communication Manager, or Avaya Aura Communication Manager Branch system (formerly known as Avaya ...

Network Requirements 26 Avaya 1600 Series IP Deskphones Administrator Guide Note: Note: Priority 0 is a higher priority than Priority 1. Network Audio Quality Display on 1600 Series IP Telephones All 1600 Series IP Telephones give the user an opportunity to monitor network audio performance while on...

Other Network Considerations Issue 5 April 2010 27 This capability also has the advantage of making station number portability easier. Assume a situation where the company has multiple locations in London and New York, all sharing a corporate IP network. Users want to take their telephones from thei...

Network Requirements 30 Avaya 1600 Series IP Deskphones Administrator Guide Security For information about toll fraud, see the DEFINITY ® , Avaya Aura Communication Manager, or Avaya Aura Communication Manager Branch documents on the Avaya support Web site. The 1600 Series IP Telephones cannot guara...

Issue 5 April 2010 31 Chapter 4: Avaya Aura Communication Manager Administration Call Server Requirements Before you perform administration tasks, ensure that the proper hardware is in place, and your call server software is compatible with the 1600 Series IP Telephones. Avaya recommends the latest ...

Media Server (Switch) Administration Issue 5 April 2010 33 Media Server (Switch) Administration If you are using the 1600 Series IP Telephones with Avaya Aura Communication Manager, see the following documents on the Avaya support Web site for information about specific switch administration: ● The ...

Avaya Aura Communication Manager Administration 34 Avaya 1600 Series IP Deskphones Administrator Guide UDP Port Selection The 1600 Series IP Telephones can be administered from the Avaya Aura Communication Manager Network Region form to support UDP port selection. Locate specific port assignment dia...

Media Server (Switch) Administration Issue 5 April 2010 35 ! Important: Important: Avaya Aura Communication Manager administration always takes precedence over manual administration of IEEE 802.1P/Q data. The four IEEE 802.IP/Q QoS parameters in the telephones that can be administered on the IP Netw...

Avaya Aura Communication Manager Administration 36 Avaya 1600 Series IP Deskphones Administrator Guide Voice Mail Integration 1600 Series IP Telephones with Avaya Aura Communication Manager 5.2 Native Support Release 1.1 provides native support for 1600 Series IP Telephones running on Avaya Aura Com...

Telephone Administration Issue 5 April 2010 37 Telephone Administration This section describes how to administer Avaya Aura Communication Manager for 1600 Series IP Telephones. For detailed information about administering Avaya Aura Communication Manager, see the following Avaya documents: ● Adminis...

Avaya Aura Communication Manager Administration 38 Avaya 1600 Series IP Deskphones Administrator Guide string, SNMP Source IP addresses, and Craft Access Code (PROCPSWD). Administer these three parameters using Page 3 of the change system-parameters ip-options form. Administering Stations This secti...

Administering Stations Issue 5 April 2010 39 For sample Station Forms, see Appendix C: Sample Administration Forms . Aliasing 1600 Series IP Telephones Avaya Aura Communication Manager releases earlier than 5.2 do not provide native support for 1600 Series IP Telephones. On the Station Form, adminis...

Avaya Aura Communication Manager Administration 40 Avaya 1600 Series IP Deskphones Administrator Guide Feature Buttons and Call Appearances For the 1603/1603SW/1603-I/1603SW-I and 1608/1608-I IP Telephones You can administer Feature/Call Appearance Buttons 1 – 8 on the Avaya Aura Communication Manag...

Shuffling Issue 5 April 2010 41 For additional information about administering the call server for 1600 Series IP Telephones, see the following Avaya documents, available on the Avaya Support Web site: ● Administrator Guide for Avaya Aura™ Communication Manager (Document Number 03-300509). ● Feature...

Avaya Aura Communication Manager Administration 42 Avaya 1600 Series IP Deskphones Administrator Guide Printing Button Labels You can download software from www.desi.com that enables you to print button labels for the 1600 series telephones. To download this software, perform the following steps: 1....

Issue 5 April 2010 43 Chapter 5: Server Administration Software Checklist Ensure that you own licenses to use the DHCP, HTTP, and HTTPS server software. Note: Note: You can install the DHCP and HTTP server software on the same machine. ! CAUTION: CAUTION: The firmware in the 1600 Series IP Telephone...

Server Administration 44 Avaya 1600 Series IP Deskphones Administrator Guide Avaya recommends that: ● A minimum of two DHCP servers be available for reliability. ● A DHCP server be available when the IP telephone reboots. ● A DHCP server be available at remote sites if WAN failures isolate IP teleph...

Server Administration 48 Avaya 1600 Series IP Deskphones Administrator Guide In Table 6 , the 1600 Series IP Telephone sets the system values to the DHCPACK message field values shown. The system values L2Q, L2QVLAN, and PHY2VLAN are not set from a name=value pair if those system values were previou...

DHCP Server Administration Issue 5 April 2010 49 Creating a DHCP Scope for the IP Telephones Use the following procedure to create a DHCP scope for the IP telephones. 1. Select Start --> Programs --> Admin Tools --> DHCP Manager . 2. Expand Local Machine in the DHCP Servers window by double...

Server Administration 50 Avaya 1600 Series IP Deskphones Administrator Guide Editing Custom Options Use the following procedure to edit custom options. 1. Highlight the newly created scope. 2. Select DHCP Options --> Defaults in the menu. 3. Click the New button. 4. In the Add Option Type dialog ...

DHCP Server Administration Issue 5 April 2010 51 Activating the Leases Use the following procedure to activate the leases. ● Click Activate under the Scope menu. The light-bulb icon for the scope lights. Verifying Your Configuration This section describes how to verify that the 1600OPTION is correct...

Server Administration 52 Avaya 1600 Series IP Deskphones Administrator Guide Verify the Global Option, 242 1600OPTION 1. Select Global under DHCP OPTIONS . 2. In the Active Options: scroll list, click 242 1600OPTION . 3. Click the Value button. 4. Verify that the Value String box contains the correc...

Server Administration 54 Avaya 1600 Series IP Deskphones Administrator Guide 16. Under Lease duration for DHCP clients , select Unlimited and then click the OK button. ! CAUTION: CAUTION: IP address leases are kept active for varying periods of time. To avoid having calls terminated suddenly, make t...

HTTP Generic Setup Issue 5 April 2010 55 Activating the New Scope Use the following procedure to activate the new scope. 1. In the DHCP console tree, click the IP Telephone Scope you just created. 2. From the Action menu, select Activate . The small red down arrow over the scope icon disappears, ind...

Server Administration 56 Avaya 1600 Series IP Deskphones Administrator Guide ● Download the upgrade script file and application file(s) from the Avaya Web site http://www.avaya.com/support to the HTTP server. For more information, see Contents of the Settings File on page 64. Note: Note: Many LINUX ...

Server Administration 58 Avaya 1600 Series IP Deskphones Administrator Guide Web Configuration Tool Recent call server versions provide all the Web configuration support the 1600 Series IP Telephones require. Also, the media server has an easy to use, PC-based interface for creating script files. Gi...

Issue 5 April 2010 61 Chapter 6: Telephone Software and Application Files General Download Process The 1600 Series IP Telephones download script files and settings files from either an HTTP or HTTPS server. These telephones download the application files from the HTTP server. The HTTPS server applie...

Telephone Software and Application Files 62 Avaya 1600 Series IP Deskphones Administrator Guide 1600 Series IP Telephone Scripts and Application Files Choosing the Right Application File and Upgrade Script File The software releases containing the files needed to operate the 1600 Series IP Telephone...

1600 Series IP Telephone Scripts and Application Files Issue 5 April 2010 63 Settings File The settings file contains the option settings you need to customize the Avaya IP Telephones for your enterprise. Note: Note: You can use one settings file for all your Avaya IP Telephones. The settings file i...

Issue 5 April 2010 67 Chapter 7: Administering Telephone Options Administering Options for the 1600 Series IP Telephones This chapter explains how to change parameters by means of the DHCP or HTTP servers. In all cases, you are setting a system parameter in the telephone to a desired value. Table 8 ...

VLAN Considerations Issue 5 April 2010 73 Note: Note: Table 8 applies to all 1600 Series IP Telephones. Certain 1600 IP Telephones might have additional, optional information that you can administer. For more information, see Chapter 8: Administering Applications and Options . VLAN Considerations If...

Administering Telephone Options 74 Avaya 1600 Series IP Deskphones Administrator Guide has absolute authority. Otherwise, you can set VLAN tagging manually, by DHCP, or in the 46xxsettings.txt file. If VLAN tagging is enabled (L2Q=0 or 1), the 1600 Series IP Telephones set the VLAN ID to L2QVLAN, an...

VLAN Considerations Issue 5 April 2010 75 VLAN Separation VLAN separation controls whether or not traffic received on the secondary Ethernet interface can be forwarded on the voice VLAN. VLAN separation also controls whether network traffic received on the data VLAN can be forwarded to the telephone...

Administering Telephone Options 78 Avaya 1600 Series IP Deskphones Administrator Guide Note: Note: If the Ethernet line interface link fails, the 802.1X Supplicant, if enabled, enters the Disconnected state. The 802.1X Supplicant variable userLogoff normally has a value of FALSE. This variable will ...

Administering Telephone Options 84 Avaya 1600 Series IP Deskphones Administrator Guide Local Administrative Options Using the Telephone Dialpad The local procedures you use most often as an administrator are: ● CLEAR - Remove all administered values, user-specified data, option settings, etc. and re...

Local Administrative Options Using the Telephone Dialpad Issue 5 April 2010 85 Note: Note: Press the Mute button momentarily. Do not press this button while pressing other keys/buttons. The following text displays left-justified at the top of the display: 2. If you do not want to clear all values, p...

Administering Telephone Options 86 Avaya 1600 Series IP Deskphones Administrator Guide 2. After entry of the command sequence, the following displays, based on the current value of the system value NVDEBUG: If a value different from the current NVDEBUG value is entered, the following text displays l...

Local Administrative Options Using the Telephone Dialpad Issue 5 April 2010 87 1. Enter a valid Group value (0-999). If a value different from the current Group value is entered, the following text displays left-justified at the top of the display: 2. Press the * button to terminate the procedure, o...

Administering Telephone Options 88 Avaya 1600 Series IP Deskphones Administrator Guide 2. If you do not want to reset the system values, press * (no) and proceed to Step 4. The following prompt displays on the top line: 3. Press the * button to continue without resetting the values and proceed to St...

Interface Control Issue 5 April 2010 89 2. Press the # button to reset values to their defaults, or * to continue a restart without resetting the values to their defaults. The telephones display the following text left-justified at the top of the display while the system values are reset to defaults...

Interface Control Issue 5 April 2010 91 ● Status is 100Mbps HDX when PHY2STAT = 4 ● Status is 100Mbps FDX when PHY2STAT = 5 5. To change the PHY2 value, press * . Depending on the current value, the next sequential valid PHY2 value is selected and displayed as the status. For example, if the current...

Administering Telephone Options 94 Avaya 1600 Series IP Deskphones Administrator Guide Static Addressing Installation The usual way to assign IP addresses to IP telephones is the automatic method. There might be times, however, when manual assignment of IP addresses is desired. ! CAUTION: CAUTION: S...

Interface Control Issue 5 April 2010 97 10. Enter a valid value between 0 and 999 for the new value of the DHCPOFFER wait period. The telephone displays: 11. Press the # button to save the new values you entered. The telephone displays: Once the new values are stored, the telephone is reset. If a ne...

Administering Telephone Options 98 Avaya 1600 Series IP Deskphones Administrator Guide ● Status is notices when NVLOGSTAT = 6 ● Status is information when NVLOGSTAT = 7 ● Status is debug when NVLOGSTAT = 8 3. To change the logging status, press * . Depending on the current value, the next sequential...

Administering Telephone Options 100 Avaya 1600 Series IP Deskphones Administrator Guide Language Selection 1600 Series IP Telephones are factory-set to display information in the English language. The languages available depend of the type of telephone you have. The following 1600 Series IP Telephon...

Administering Telephone Options 102 Avaya 1600 Series IP Deskphones Administrator Guide Use the configuration file and these parameters to customize the settings for up to four languages: ● LANGxFILE - The name of a selected language file, for example, "French". In addition to providing the ...

Enhanced Local Dialing Issue 5 April 2010 105 Enhanced Local Dialing The 1600 Series IP Telephones have a variety of telephony-related applications that might obtain a telephone number during operation. For example, the Call Log saves a number of an incoming caller. The telephones can evaluate a raw...

Backup/Restore Issue 5 April 2010 107 Backup When the system parameter BRURI is non-null, user changes are automatically backed up to the file ext_16xxdata.txt (where ext is the value of NVPHONEXT) on the HTTP server to a user-specified directory. Backup formats are as follows: In addition to the pa...

Administering Telephone Options 108 Avaya 1600 Series IP Deskphones Administrator Guide Restore When automatic or user-requested retrieval of backup data is initiated, system values and internal values are set to values contained in the backup file. This occurs only if the OPSTAT parameter setting a...

Issue 5 April 2010 111 Chapter 8: Administering Applications and Options Customizing 1600 Series IP Telephone Applications and Options The 1600 Series IP Telephones have some unique and powerful capabilities that take advantage of their display and access to LAN facilities. You need to provide the i...

Customizing 1600 Series IP Telephone Applications and Options Issue 5 April 2010 115 When the relocated telephone resets, it retains its Contact entries, like Concierge, but does not allow the user to create new entries. When you set APPSTAT to any valid value other than 1, the telephone does not ac...

Issue 5 April 2010 123 Appendix A: Glossary of Terms 802.1P 802.1Q 802.1Q defines a layer 2 frame structure that supports VLAN identification and a QoS mechanism usually referred to as 802.1P. 802.1X Authentication method for a protocol requiring a network device to authenticate with a back-end Auth...

Issue 5 April 2010 125 Appendix B: Related Documentation IETF Documents The following documents provide standards relevant to IP Telephony and are available for free from the IETF Web site: http://www.ietf.org/rfc.html . ● Requirements for Internet Hosts - Communication Layers , October 1989, by R. ...

Related Documentation 126 Avaya 1600 Series IP Deskphones Administrator Guide ● Management Information Base for Network Management of TCP/IP Internets: MIB-II, March 1991, edited by K. McCloghrie and M. Rose (RFC 1213) ● SNMPv2 Management Information Base for the Internet Protocol using SMIv2, Novem...

Issue 5 April 2010 139 Index Index Numerical 1600 Series IP Telephone Restart . . . . . . . . . . . . . . . . . . . . . 88 1600 Series IP Telephones Administering Options for . . . . . . . . . . . . 67 Administration Alternatives and Options . . . . . 12 Customizable System Parameters . . . . . . . ...