Page 5 - Contents
Contents Chapter 1: Introduction to the 1400 Series Digital Deskphones...........................................7 Overview of phone buttons and features..........................................................................................................7LEDs.......................................
Page 7 - Overview of phone buttons and features; Avaya 1408 Digital Deskphone
Chapter 1: Introduction to the 1400 Series Digital Deskphones This user guide is written for the 1408 and 1416 Digital Deskphones.These deskphones putconvenient features and capabilities at your fingertips, including a phone screen to view andmanage your calls, a contacts list, a call log, a menu of...
Page 8 - Avaya 1416 Digital Deskphone
Avaya 1416 Digital Deskphone No. Name Description 1 Message WaitingIndicator An illuminated red light in the upper-right corner of yourphone indicates you have voicemail messages waiting. IfVisual Alerting is enabled, this light flashes when youreceive an incoming call. In addition to the Message Wa...
Page 10 - LEDs; Table 1: Call appearance button LEDs
No. Name Description 19 Avaya Menu Press the A button to access the Avaya menu. The Avaya menu provides options that allow you to perform tasks suchas customize telephone settings, configure call logging,select the display language, and verify telephone operation. 20 Message Press the Message button...
Page 11 - OK; OK; Paper labels
Scrolling and navigation To navigate through the options and features on your telephone display, use the navigationarrows to scroll and the OK button to select lines or options. A navigation icon appears in the phone display to indicate that you can scroll to more options orinformation. Use the righ...
Page 13 - Chapter 2: Making calls; Making a call; Speaker; Headset; Redialing a number; Redial; Calling a person from the contacts list; Contacts
Chapter 2: Making calls Use the procedures in this chapter to make calls from your telephone. Making a call If you are not on a call, simply dial the number you want to call. 1. Do one of the following: • Lift the handset. • Press the Speaker button. • Press the Headset button. • Press an available ...
Page 14 - Call; Call Log; Call
dialpad, the list display shifts to match your input. Alternately, you can scroll up ordown to locate the contact. 3. Scroll up or down to select the person or number you want to call. 4. Press the OK button or the Call softkey. Calling a person from the call log 1. Press the Call Log button. 2. Scr...
Page 15 - Chapter 3: Handling calls; Answering a call; Sending an incoming call directly to voice mail; To Vmail
Chapter 3: Handling calls Use the procedures in this chapter to handle calls from your telephone. This includesprocedures such as answering a call, muting a call, and transferring a call. Answering a call When you receive an incoming call, the green LED associated with the call will flash. The incom...
Page 16 - Muting a call; Mute; Putting a call on hold; Hold; Transferring a call; Transfer
To do this, your voice mail must be administered as the first entry in your coveragepath. See your system administrator for more information. Muting a call If a call is on mute and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on...
Page 17 - Transfer completed
Note: To transfer the call to a call that is on hold, press the call appearance button for thecall that is on hold. 4. Press the Transfer button to transfer the call. Once the transfer is complete, Transfer completed appears in the phone display. Transferring a call Avaya 1400 Series Digital Deskpho...
Page 19 - Chapter 4: Conference calls; Making a conference call; Adding a person on hold to a conference call; Conference
Chapter 4: Conference calls You can use conference calls to speak with up to five people in different locations on the samecall . Additional conferencing options may be available through Expanded Meet-MeConferencing. Contact your system administrator for more information about this feature. Making a...
Page 20 - Putting a conference call on hold; Dropping the last person added to a conference call; Drop
Putting a conference call on hold When you put a conference call on hold, the other parties can still talk to each other. 1. Press the Hold button during a conference call. The blinking green LED next to the call appearance button indicates the conferenceis on hold. 2. Press the call appearance butt...
Page 21 - Chapter 5: Getting your messages; Message; Logging into your voice mail; Message
Chapter 5: Getting your messages Use the Message button to connect to your voice mail system. When you have messages waiting, the Message button is illuminated. The red light on the upper right-hand corner of your telephone is also illuminated when you have messages waiting. Your messages are anadmi...
Page 23 - Chapter 6: Bridged call appearances; Answering a call on a bridged call appearance; Joining a call on a bridged call appearance
Chapter 6: Bridged call appearances Your phone may show one or more bridged call appearances on the display screen in addition to your own call appearances. A bridged call appearance typically belongs to someone else, but bridging allows you to see if that call appearance is in use, answer calls on ...
Page 24 - Making an outgoing call on a bridged call appearance
Making an outgoing call on a bridged call appearance When you make a call on a bridged call appearance, you are using another person’s callappearance. The caller ID may show the call as coming from you or coming from the personwhose call appearance you are using. If you have any questions about how ...
Page 25 - Viewing contact details
Chapter 7: Contacts You can save up to 100 names and telephone numbers. For additional information, see Calling a person from the contacts list on page 13. Viewing contact details 1. Press the Contacts button. 2. Scroll to the contact you want to view. Names are listed alphabetically by last name. T...
Page 26 - Editing a contact
4. Enter the name using the dialpad. To enter characters using the dialpad: a. Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. b. Pause before entering the next character if the characters are on the same key. c. To enter a spa...
Page 29 - Viewing the Call Log
Chapter 8: Call log You can use the call log to view separate lists of your answered, unanswered, outgoing, orbridged calls. See Turning call logging on or off on page 31 for information about turning call logging on and off for different call types. Viewing the Call Log 1. Press the Call Log button...
Page 32 - On; Done
c. Press the Done softkey to save your changes. 7. To turn the Log-Bridged option on or off (available only if your telephone has bridged call appearances): a. Scroll to Log-Bridged . b. Press the On/Off softkey, the OK button, or the right or left navigation arrow to turn Log-Bridged on or off.When...
Page 33 - Chapter 9: Advanced telephone features; Forwarding a call; CFrwd; Send all calls; SAC
Chapter 9: Advanced telephone features Avaya call management systems provide many advanced telephone features such asDirectory, Call Forwarding, and Abbreviated Dial buttons.These features are administered onthe feature buttons on your telephone. The features are identified on the associated paperla...
Page 34 - Calling a person from the corporate directory; Directory
The green LED next to the feature button turns on. • To turn the feature off, press the SAC feature button. The green LED next to the feature button turns off. Calling a person from the corporate directory The Directory feature allows you to dial other users in your system by name. 1. Press the Dire...
Page 35 - Chapter 10: Avaya menu; Adjusting the brightness or contrast of the display
Chapter 10: Avaya menu Use the Avaya menu to perform tasks such as adjust and customize phone settings, select thedisplay language, turn call logging on or off for different call types, and set visual and audiblealerting. The Avaya menu has four sub-menus: Screens/Sounds Lets you adjust the display ...
Page 38 - Setting the audio path
1. Press the A button. 2. Scroll to Call Settings . 3. Press the Select softkey or the OK button. 4. Scroll to Audible Alert . 5. Press the On/Off softkey, the OK button, or the right or left navigation arrow to turn Audible Alert on or off. 6. Press the Done softkey to save your changes. Setting th...
Page 42 - Erasing personalized settings
7. Scroll through the menu to see the firmware version, bootloader version, language text file, and font file versions. 8. Press the Done softkey when finished. Erasing personalized settings Use the Erase option to erase some or all of your personalized settings, including entries in your contact li...
Page 45 - Chapter 11: DBM32 button module
Chapter 11: DBM32 button module The DBM32 button module extends the number of call appearances and feature buttons onyour Avaya 1416 telephone. It provides 32 additional lines for incoming calls, outgoing calls,and call features. You can connect up to two button modules to the 1416 telephone. Typica...
Page 49 - Index
Index A advance options changing language ............................................... 40 setting audible alert .............................................. 38 advanced telephone features about .................................................................... 33 applications call logging ......
