AT&T 1070 - Manual

1 Planning your system Your system can have up to 16 telephones (models 1040, 1070 or 1080, purchased separately) and up to 19 telephone numbers. Your system can have all the system features (intercom call, voice page, call transfer, multiple telephone conference call, DTAD mailbox, and auto-attenda...

3 Planning your system Continued from previous page • All extensions that share the same line should share the same line group number (4-15). • You can connect fax machines or other non-system devices to AUXL3 or AUXL4 on the back of the telephone (also called data ports ), so they can access line 3...

5 Tool needed (optional) You will need a Phillips screwdriver to install your optional backup battery. Parts checklist (1040/1070/1080) Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.The box should include: Telephone base with wall ...

6 Important information for DSL users Do you receive DSL (digital subscriber line) service for high-speed Internet access through your telephone line(s) from your telephone company? If so, add either DSL splitters and/or microfilters to your installation. Without these DSL splitters and/or microfilt...

8 Important information for DSL users Continued from previous page AT&T cannot supply the DSL splitter. Please contact your DSL service provider or professional contractor for details about obtaining and installing a DSL splitter. Your DSL service provider may require you to bear any installatio...

9 Professionally installed splitter for DSL lines DSL telephone lines that are used in the system must have either DSL splitters or microfilters. If you are using the DSL line for line 1, or if you have more than three telephones, or if you have an alarm system, you probably need a DSL splitter. Ins...

10 Table/desktop installation Connect the two long telephone line cords to the telephone . How you connect the telephone line cords to the wall is determined by your telephone service. Determine if you have one or two-line telephone wall jacks and if you receive DSL (digital subscriber line) service...

11 Table/desktop installation A: Two 2-line wall jacks B: Four one-line wall jacks with two 2-line adapters. NOTE: If one or more of your telephone lines is using DSL service, see Important information for DSL users, pages 6-8. In this installation, four-conductor telephone line cord (RJ 14) is gray...

12 Table/desktop installation 2. Connect the power adapter to the telephone . Plug the small end of the power adapter into the jack labeled POWER on the back of the phone. Plug the large end into a standard electrical outlet not controlled by a wall switch. Use only the power adapter provided with t...

14 Wall mounting The telephone base comes with the bracket mounted for table/desktop use. To mount the telephone on a wall, you will need a telephone outlet wall mounting plate with mounting studs. This mounting plate is available for purchase from many hardware and consumer electronics retailers an...

16 Directory card To write names and/or phone numbers on the directory card, follow the steps below:1. Remove the clear plastic cover by inserting a small item such as a paperclip into the hole on the lower right corner. 2. Pull out the directory card.3. Write the information on the directory card.4...

17 Optional headset (purchased separately) For hands-free telephone conversations, use any industry-standard 2.5mm headset (purchased separately). For best results, use an AT&T 2.5mm headset. To order an AT&T 2.5mm headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111...

18 Feature menu The table on the following pages provides a summary of the feature menu for this telephone. It lists the features and their possible settings. Default settings are underlined. Use the instructions below for getting around in the feature menu. 1. To enter the feature programming menu,...

19 Feature menu All default settings are underlined. Feature Function Options ONE TOUCH Assign the one-touch keys on the right of the phone as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch keys as intercom or outside call shortc...

21 Feature menu Feature Function Options COVM RESET (1080 and 1070 only) Clear Central Office Voice Mail (COVM) indicator when the telephone indicates there is voice mail when you have none, or you have accessed your voice mail from a remote location (while away from home or office). N/A AREA CODES ...

22 Feature menu Feature Function Options SYS EXT MAILBOX (1080 only) Assign 1070 and 1040 telephones to use a desired 1080 telephone as a voice message mailbox. AUTO SETUP Automatically assigns all 1070 and 1040 telephones to individual 1080 mailboxes. If a 1070 or 1040 telephone is already using a ...

23 Feature menu Feature Function Options TOLL SAVER When turned on, the answering system picks up incoming calls within eight seconds if there is at least one new private message. ON, OFF REMOTE CODE Set the code (password) needed for remote access to some features of your phone. This code also allo...

24 Feature menu Feature Function Options CENTREX Set up a Centrex console telephone. CONSOLE Specify whether your telephone is the Centrex console telephone. ON, OFF CSL DELAY RING Set the time to delay ring for the Centrex console telephone. One ring cycle lasts about six seconds. OFF , 2, 4, 6, 8,...

25 DTAD feature menu (1080 only) Use the features in this menu to listen to and delete incoming messages, and to record and review outgoing messages. To enter the DTAD menu: 1. Press [DTAD] when the phone is idle. You see DTAD FEATURE . 2. Press [ ] or [ ] to move among the different DTAD categories...

27 DTAD feature menu (1080 only) Feature Function AA NIGHT-OGM Record the auto attendant system message. For nighttime, the default message is, "Thank you for calling our company. We are currently closed. If you would like to leave a message and you know your party's extension, you may dial it n...

28 Menu operation Feature setup, memory programming, and some individual feature operations for the 1040, 1070, 1080 use menus shown in the display. Use the navigation keys ( [ ] , [ ] , [ ] , [ ], [ENTER]) to begin, end, and move through menu operations. The menu operation you are accessing (for ex...

29 Phone settings LANGUAGE This telephone comes factory set for English displays. If it is necessary to change the display language that is used in all menus and screen displays to Spanish or French, follow these steps to reach the LANGUAGE menu: 1. Press [ENTER] . 2. Press [ ] until you see LANGUAG...

30 One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch keys as intercom or outside-call shortcut keys. 1. Press [ENTER] . 2. Press [ENTER] again to en...

32 Phone settings Customize the telephone functions for this phone. EXTENSION NUMBER Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done automatically when the phone is initially setup. If you want to cha...

38 Time/date Continued from previous page • Setting the clock in this menu also sets the time for the answering system. Before playing each message, the answering system announces the day and time the message was received (see the Private message playback section on the 1080 user’s manual). Before u...

39 Special options Use the following features to customize some multi-line functions, display settings, Central Office Voice Mail (COVM) setup, and, for 1070 & 1080 users, caller ID/area code setup. PRIME LINE Use this feature, also known as automatic line selection, to choose which line is auto...

44 Special options There are 12 line group numbers to select (4-15). Refer to the table below for the various line-group combinations that result from using 16 units and 7 telephone lines. Telephone Lines in System Line Group Number Example of Function TL 1 TL 2 TL 3 TL 4 TL 5 TL 6 TL 7 Int er com E...

45 Special options RESET ALL Use this feature to return all feature settings for this phone to their factory settings and erase the redial stack and all one-touch entries. Voice messages left in a 1080 mailbox are not erased. STOP If you reset all features to the default settings, all previous featu...

47 AUTO ATT SETUP EVERY 1080 = AA AUTO ATT SETUP NO 1080 = AA AUTO ATT SETUP (1080 only) EVERY 1080 = AA Use this feature to make all 1080 phones auto attendants.1. Press [ENTER] on any 1080 system telephone. 2. Press [ ] or [ ] until you see AUTO ATT SETUP . Press [ENTER] . 3. Press [ ] or [ ] unti...

61 DTAD SETUP ON MESSAGE ALERT DTAD setup (1080 only) MESSAGE ALERT Use this feature to turn the audible message alert on or off. If the message alert tone is on, the telephone beeps every 30 seconds when there are new private or central messages. 1. Press [ENTER] . 2. Press [ ] or [ ] until you see...

63 DTAD FEATURE MENU (1080 only) Setup the answering system in DTAD FEATURE menu. The DTAD FEATURE menu allows you to: • Play or remove incoming private messages, and record your outgoing announcement for your private mailbox. • Play or remove central messages.• Record a 2-way conversation.• Record ...

64 Feature Menu Function PRIVATE MSGS Play and delete private messages, and record an outgoing message for the private message mailbox. PLAY NEW MSGS Play back new private messages. PLAY ALL MSGS Play back all private messages. REMOVE ALL MSGS Delete all private messages. PRIVATE OGM Record the priv...

65 DTAD FEATURE MENU (1080 only) Outgoing announcements for auto attendant If your system has an auto attendant, you need to program the day and night times (see DAY/NIGHT TIMES on page 50). The auto attendant uses the times you program to determine which announcement to play. There are three differ...

66 Microphone DTAD FEATURE MENU (1080 only) Outgoing daytime announcement To record the daytime announcement The 1080 has a pre-recorded daytime announcement, “ Thank you for calling our company. If you know your party’s extension, you may dial it at any time. For a company directory please dial 0 ....

67 DTAD FEATURE MENU (1080 only) Outgoing daytime announcement To play the daytime announcement 1. Press [DTAD] . 2. Press [ ] or [ ] until you see SYSTEM OGMS . Press [ENTER] . 3. Press [ ] or [ ] until you see AA DAY-OGM . 4. Press [ ] or [ ] until you see PLAY . Press [ENTER]. The current daytime...

68 DTAD FEATURE MENU (1080 only) Outgoing nighttime announcement To record the nighttime announcement The default outgoing nighttime announcement is, “ Thank you for calling our company. We are currently closed. If you would like to leave a message and you know your party’s extension, you may dial i...

70 DTAD FEATURE MENU (1080 only) Directory announcement To record the directory announcement The default directory announcement is, “ Please enter the extension number. ” You can use this announcement, or replace it with a recording of your own. The directory announcement is what callers hear when t...

71 DTAD FEATURE MENU (1080 only) Directory announcement To play the directory announcement 1. Press [DTAD] . 2. Press [ ] or [ ] until you see SYSTEM OGMS . Press [ENTER] . 3. Press [ ] or [ ] until you see AA DIR-OGM . 4. Press [ ] or [ ] until you see PLAY . Press [ENTER] . The current directory a...

72 DTAD FEATURE MENU (1080 only) Share system announcements If you have recorded your own auto-attendant announcements, you can share them with the other auto attendants in the system. 1. Press [DTAD] . 2. Press [ ] or [ ] until you see SYSTEM OGMS . Press [ENTER] . 3. Press [ ] or [ ] until you see...

73 DTAD FEATURE MENU (1080 only) Download system announcements If there are auto-attendant announcements shared in the system, you can download them from other auto attendants. Press [DTAD] . Press [ ] or [ ] until you see SYSTEM OGMS . Press [ENTER] . Press [ ] or [ ] until you see DOWNLOAD OGMS . ...

74 Centrex Use this feature with the Centrex system only. You will need to program the next two features if this phone is the destination console phone for your Centrex system. For more information on using Centrex (a service provided by your service provider for a fee), see pages 77-78. CONSOLE Spe...

76 CONFIG. FONCT. FRANçAIS LANGUE CONFIG FUNCIONES ESPANOL IDIOMA Language This telephone comes factory set for English displays. If it is necessary to change the display language to Spanish or French, follow these steps to reach the LANGUAGE menu: 1. Press [ENTER] . 2. Press [ ] or [ ] until you se...

77 Centrex operation Setup checklist Before expanding your system or installing for Centrex, review the System planner on page 4. If you have Centrex, contact your local telephone company for further information about Centrex service. • The phone number for Line 1 must be the same on all phones in o...

78 Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls ring at the console phone. (See CSL DELAY RING on page 75.)

79 About a fax machine Adding a fax machine You may wish to use a fax machine with your phone. Choose line 3 or 4 for the fax machine, and connect it according to the manufacturer’s instructions for installation and use. • That line’s telephone number is your fax number. • The same line can be used ...

80 Technical specification Operating temperature 32°F — 122°F0°C — 50°C Power adapter input AC120V 60Hz Power adapter output DC12V 500mA Backup battery (purchased separately) Alkaline 9V, size 1604A Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet REN 0.3B System signal carrie...

81 Appendix A Glossary Auto Attendant: A 1080 telephone in your multi-telephone system is assigned to pick up a ringing line automatically after a selected number of rings. The Auto Attendant plays the selected auto attendant message and redirects the call if the caller enters an extension number. Y...

82 Appendix A Glossary Continued from previous page DSL filter: DSL filters filter out the high-frequency data signals that carry high- speed data to computers. Any of system lines 2 through 4 that carry Digital Subscriber Line (DSL) service need DSL filters installed in the telephone line jacks to ...

84 Appendix B Optional spare battery (purchased separately) Install a 9V alkaline battery (purchased separately) to use some features of this telephone in the event of a power failure. If power fails and a working battery is installed, all four lines of this phone will work only to answer calls with...

85 Appendix B Optional spare battery (purchased separately) 5. Insert a new alkaline battery (9V, size 1064A, purchased separately) following the polarity label in the battery compartment. 6. Replace the battery compartment cover and tighten the screw. Replace the battery compartment screw with a Ph...

86 Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . Have the serial number, found on the underside of your phone, available w...

87 There is no dial tone. • First, try all the suggestions of My telephone appears to be dead on page 86. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord.• Disconnect the telephone base from the telephone jack and connect a different telephone. If there is...

88 Troubleshooting I cannot transfer outside calls. • If you are on a conference call with another telephone in the same system (see the Conference calls section on the user’s manual), the call cannot be transferred.• If the destination telephone is on an outside call or intercom call with another s...

94 Troubleshooting The answering system does not record messages (1080 only). • If a caller reaches the maximum recording time you set for each message (see the MESSAGE LENGTH section on the 1080 user’s manual), the system disconnects and part of the message may be lost. • If the caller pauses for m...

96 • Make sure the day/night announcements are set up and recorded.• Make sure that the DAY and NIGHT times that you entered are appropriate. (See the DAY/NIGHT TIME section on page 50 of this manual.) The auto attendant announcement is not correct (1080 only). • Make sure directory announcement is ...

97 Index A AC fail, 85Answer delay time, 58Answer status, 57Area code, 42Assign console, 74Auto attendant setup, 46-51Auto attendant delay time, 49Auto-mute, 35Automatic mode, 39 C Call screening, 62Central message, 81Centrex service, 74Console delay ring, 75COVM, 41, 81 D Daytime outgoing announcem...